• Play an advisory role on client engagements
• Where necessary, help structure and present recommendations to senior leadership for approval
• As appropriate, play an active role in new client acquisition and new business presentations.
• Drive the discussion and development of quarterly & annual business review for key brands.
• Provide methodological support, coaching, professional development and training to staff.
• Participate in evaluating the digital health of current clients.
• Responsibilities include bring new logos & developing strong relationships with them for manpower services.
• connecting with key business executives and stakeholders for business development & get sourced profiles on requirements to achieve targeted goals with focus of RUN, INNOVATION & GROW

Job Summary:

As the After Sales Manager at LANDI, you will play a pivotal role in enhancing our after-sales service and warranty policies. You will be responsible for building and managing a robust after-sales network, supporting our customers locally, and optimizing processes to support our mission of improving the overall operations department. Your efforts will contribute to ensuring customer satisfaction and the long-term success of LANDI’s products and services.

Key Responsibilities:

1. After Sales Network Development:

• Build and expand a comprehensive after-sales network to ensure timely support for LANDI's warranty policy.
• Establish and manage relationships with service partners and authorized service centers.

2. Quality Issue Management:

• Lead efforts to identify and resolve quality issues in LANDI's products or services.
• Collaborate with cross-functional teams to investigate and address customer complaints and feedback.

3. Process Optimization:

• Assess and optimize after-sales processes, including repair and replacement procedures, spare part supply to increase efficiency and reduce turnaround time.
• Implement best practices to enhance the overall customer experience.

4. Training and Development:

• Provide training and guidance to the after-sales service partners on Landi's warranty policy and quality standards.
• Ensure that the team is well-equipped to deliver high-quality service.

5. Data Analysis and Reporting:

• Utilize data and customer feedback to identify trends and areas for improvement in after-sales service.
• Generate regular reports and present findings to the management.

6. Cross-Functional Collaboration:

• Collaborate closely with various departments, including product development, customer support, and procurement, to drive continuous improvement and alignment with organizational goals.

7. Warranty Policy Implementation:

• Ensure that Land's warranty policy is effectively implemented and communicated to customers and service partners.
• Oversee warranty claims and returns processes to meet customer expectations.

8. Catalogue and Part Number Management:

• Oversee the management of the complete product catalog.
• Responsible for the creation and maintenance of part numbers for all products.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field. Master's degree is a plus.
• Proven experience in after-sales management, quality assurance, or operations management.
• Strong analytical and problem-solving skills with a focus on data-driven decision-making.
• Excellent communication and leadership abilities.
• Familiarity with warranty policies and customer service best practices.
• Ability to work collaboratively in a cross-functional environment.
• Process optimization and project management skills are advantageous.
• Proficiency in English is necessary, with knowledge of Chinese or French being advantageous for effective communication with stakeholders.

Job Responsibilities

· To undergo management Training for Front of House (Floor) and Back of House (Kitchen)

·Lead and manage a high performance team and develop talents

·Attend customer's needs and queries

·Handle and resolve customer complaints

·Provide management and administrative support

·Assist Managers complete daily tasks and overseas an efficient and effective day to day operation of branch or outlet

·Monitors in ensuring a clean and safe working environment

·Assist manager in recruitment, training and marketing campaign

·Coach and develop colleagues to ensure meet standard of operation

Job Requirements

· Diploma in Management, Business, Hospitality and relevant fields

· Strong management skills with ability to lead and manage a team

· High energy and strong interpersonal skills

· Well-groomed and professional appearance

· Strong verbal and written communication skills

· Able to work shift, weekends and public holiday

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations: Northeast / South

Nearby MRT:

Bright Hill MRT Station / Ang Mo Kio MRT Station / Hougang MRT Station / Kovan MRT Station

Salary: $2650 (5.5 days)

Duties:

1. Work in School environment; dealing with mainly public, students, clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. Permanent Day Shift. No need to rotate. 5.5 days Fixed Sunday OFF!

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

• 5 days, MNC, East
• Salary $7500 - $8000, AWS, bonus
• Medical/dental benefits
• Must have experience in EMS/Manufacturing environment

Job scope:

• Develop strategic plans for the purchasing function
• Prepare cost estimates, tender, contracts and price finalizing for project tender submission
• Render support to business leaders for all project procurement matters
• Source for required material and suppliers, either directly or through consultant
• Contributes to deliver bottom line/top line results, managing own spend/projects according to long term planning and upfront targets defined
• Conducts periodic risk assessment, designing and managing adequate countermeasures for selected spend
• To review with vendors on quality issues and ensure corrective and preventive actions are taken by vendors
• Review & plan purchasing order through:
  • Internal : collect related customer inquiries from Sales on specification and lead time
  • External : sourcing suppliers, networking, market information and negotiation
• Procurement of material and negotiation with suppliers, ensuring price is always competitive and landed cost evaluation is performed
• Evaluate prices and suppliers and make selection recommendation to project and stakeholders
• Manage and plan Inbond Shipping : manage delivery suppliers (UPS), negotiate discount rate
• Manage Capital Equipment with engineering knowledge
• BOM and material planning to ensure smooth delivery at min. inventory level
• Yearly cost saving initiatives

Job Requirement:

• Minimum 4 to 5 years of experience in EMS/ Manufacturing environment (must have)
• Good oral and written communicationskills
• Exercises sound judgment based on factual data and analysis
• Strong project management, change management and strong leadership skills
• Strong analytical skills including mathematics, statistics and problem solving
• Capability to evaluate and mitigate risks in the planning process
• Proven negotiation skills in dealing with customers and internal challenges

Interested applicants, please send your resume to [email protected]

• Lead a team by helping define scope and recommended approach for projects for clients.
• Play an advisory role on client engagements
• Where necessary, help structure and present recommendations to senior leadership for approval
• As appropriate, play an active role in new client acquisition and new business presentations.
• Drive the discussion and development of quarterly & annual business review for key brands.
• Provide methodological support, coaching, professional development and training to staff.
• Participate in evaluating the digital health of current clients.
• Responsibilities include bring new logo & developing strong relationships with them for manpower services.
• connecting with key business executives and stakeholders for business development & get sourced profiles on requirements to achieve targeted goals with focus of RUN, INNOVATION & GROW

The ideal candidate should posses the following criteria

At least 10 years of relevant experience in the IT domain

a bachelor degree of relevant field.

Strong passion in in client services and business development

Experience great working atmosphere in an international environment.

Challenging tasks with direct responsibility.

Manage all club activities and analyze all financial performance and organize work for all internal resources and recommend solution to increase productivity of club.

Design all financial plans and budgets and maintain inventory of all club equipments and supplies and implement all company programs according to club policy.

Develop all profit and loss statements for club and prepare required operating plan for same and implement all improvement strategies for club and supervise achievement of all club objectives.

Administer all profit and losses for club and prepare monthly reports for same and maintain good professional relationships with all members to recommend solutions to all issues and hire and evaluate staff performance.

Train all staff member, conduct various planning sessions and prepare reports for all staff performance in club and organize weekly meetings to design effective strategies to achieve all club objectives.

Provide development coaching to all members and prepare director reports for seniors and collaborate with human resource department to implement all training programs.

Oversee all training sessions of staff and ensure compliance to all loss prevention and human resources policies and assign all departmental head for various club duties and resolve all employee pay issues.

Develop and maintain an effective team culture at all times and prepare schedule for shift coverage and evaluate everyday activities of club and ensure cleanliness at all times.

Provide optimal level of customer services to all guests and administer all payrolls and ensure compliance to budget.

Prepare and approve all cash management reports according to required standards.

Duties and Responsibilities

· Reporting to the China HQ General Manager

· Creating and implementing strategies for business growth

· Network and relationship maintenance with internal and external parties, efficient communication skill

· Developing new solutions to meet client needs

· Improving internal processes for better productivity

· Overseeing large projects and interpreting performance reports

· Managing the budget and monitoring the financial health of a location or business unit

· Perform continuous improvement for the duties described above

· Perform any other ad-hoc duties be assigned by management or China HQ

Requirement

· Familiar with international trading practices and policies

· Resourceful and have an established client base

· Willing to travel abroad for business meetings and engagements

· Able to build excellent banker-customer relationships

· Pro-active working attitude, strong sense of task ownership, interpersonal, analytical skills and negotiation skill

· Proficient in Mandarin and English

· Minimum bachelor’s degree holder from reputable local or international universities in relevant field of study

· Minimum 5 years of international trading related working experience with knowledge of mineral product and LC.

Tasks & responsibilities

• Good industrial & Equipment knowledge on Semiconductor Assembly/Advanced Packaging Processes
• Existing/potential customers engagement and sales channel management to ensure delivery of revenue target
• Ability to independently present Capcon equipment solutions and advantages to customers at all level
• Manage equipment demo/benchmarking to drive successful outcome
• Liaison with internal teams and customers on technical matters, responds to complaints, coordinates internal effort to provides time to solutions to resolve customers’ issues for assigned projects
• Manage internal teams and processes to ensure on time delivery of equipment and upgrades

Qualifications & experience

• Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent
• Semiconductor Assembly Equipment knowledge
• Familiar with South East Asia Semiconductor Assembly Equipment Market
• Strong communication and good interpersonal skills
• Project Management experience
• A meticulous, organized and resourceful team player
• A highly motivated individual who works independently with little supervision
• Work in cleanroom environment at customer site; do not mind long working hours
• At least 3 years of relevant experience

Benefits

• Flexi Benefits Reimbursement
• Flexi Working Hours
• Group Medical Insurance

Broad Function

The HR Manager will be responsible for managing and overseeing various human resources functions within the organization. This includes but is not limited to recruitment, employee relations, performance management, training and development, and compliance with employment laws. The HR Manager will play a key role in fostering a positive work culture, implementing HR policies and procedures, and supporting the overall strategic goals of the company.

Roles and Responsibilities

People Development and Management

• Develop and implement effective recruitment strategies to attract and retain top talent.
• Conduct job interviews, assess candidates, and make recommendations for hiring decisions.
• Collaborate with hiring managers to understand staffing needs and workforce planning.

Employee Relations

• Act as a liaison between employees and management to resolve conflicts and address employee concerns.
• Implement and enforce company policies and procedures to maintain a positive work environment.
• Conduct investigations into employee complaints and provide resolution.

Performance Management

• Oversee the performance management process, including goal setting, performance reviews and development plans.
• Provide guidance to managers on performance-related issues and coach employees for improvement.

Training and Development

• Identify training needs and coordinate the development and delivery of training programs.
• Implement initiatives to enhance employee skills and foster continuous learning.
• Work with managers to create career development plans for employees

HR Administration

• Maintain accurate and up-to-date employee records.
• Ensure compliance with local labor laws and regulations.
• Administer employee benefits and compensation programs

Employee Engagement

• Develop and implement initiatives to enhance employee engagement and satisfaction.
• Organize and participate in employee recognition programs and events.

Any other duties as assigned by Executive Director

Qualifications

At least a Bachelors’ Degree in Human Resources, Business Administration or a related field.

Experience

Minimum 7 years of relevant working experience in HR management, or a similar role in Social Service Sector.

Knowledge, Skills and Competencies

Strong knowledge of employment laws and regulations

Excellent interpersonal and communication skills.

Proven ability to handle sensitive and confidential information.

Ability to adapt to changing social services landscape and industry trends

About Go East

You(th) are the Future.

With the rapid changes in China and the world, it is essential for the younger generation to have a global perspective. While we look at the West, we should also have a balanced view by looking to the East, to find the bridge between the two worlds.

The Go East division (东游记, which means a Journey to the East in Chinese) is established under Business China to drive this purpose. We develop and execute programmes to nurture a group of Singapore-China Savvy talents, by building a unique platform for our youths to enhance their bilingual skills, understand the latest development and trends in China, and develop deeper links between Singapore and China, and beyond. This role will allow you to directly participate in fostering stronger bilingual, bicultural, and international mindsets and skills amongst our youth.

We work closely with partners including Institutes of Higher Learning (IHLs), organizations, and passionate individuals who share the same objectives of creating opportunities for our youth.

Embark on the Journey to the East with us today, Business China Go East team awaits you!

Job Duties & Responsibilities

1. Oversee the entire lifecycle and all aspects of the Youth Interns Exchange Scheme (YES) program, ensuring a seamless and enriching experience for interns.
2. Establish and maintain strong partnerships with local and international organisations to facilitate internship opportunities for participants.
3. Collaborate with educational institutions and industry partners to align internship opportunities with the academic and professional goals of participants.
4. Monitor and evaluate the success of the internship program and keep abreast of industry trends and best practices to continuously enhance the program's relevance and impact.
5. Work closely with the communications team to promote the Internship Exchange scheme and engage stakeholders through various channels.
6. Address and resolve any challenges or concerns raised by interns, partner organizations, or other stakeholders promptly and professionally.
7. Prepare regular updates and reports for senior management.

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills.
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, International Relations, or other relevant disciplines.
3. Good knowledge and interest in China and International relations.
4. At least 3-10 years of relevant working experience or at least 2 years of working experience in events management, such as organising conferences, forums, and webinars.
5. Experience in organising youth development programmes/activities would be advantageous.
6. This is an individual contributor role, although you may lead project teams. Being a self-starter is essential.
7. Having a passion for youth development programmes/activities would be highly advantageous.
8. Familiar with Photoshop, Canvas, or other EDM software(s), would be advantageous but not a must.
9. Singapore Citizens and Singapore PRs are welcome to apply.

The Role

· Responsible for achieving customer satisfaction, sales and profit target for the store

· Provide efficient and effective management of operations team in merchandising, operating disciplines and outlining business strategies

· Formalize strategy and establish business plan to optimize sales, margin, profits and manage shrinkage

· Involve in the analysis and forecast of market trend to assist store to stay ahead of competition

· Ensure all merchandising, corporate strategies and directives are implemented and executed with excellence to achieve operating effectiveness

· Ensure each department manage their inventory level and stock holding days without affecting product availability at selling floor to optimize sales

· Conduct daily walk-through of the store, roll call, briefing and communication daily to inform staff of key objectives, customer feedback, and sales comparison and to ensure operations runs smoothly

· Provide appropriate coaching and support to the team to develop a high-performance team

· Any other adhoc duties as per assigned

· Willing to stand for long hours and enjoy interacting with customers

· Physical fit to carry 10-15 kg products

· At least 2 years managerial experience in the Retail industry

Reporting to the Assistant Outlet Manager/Outlet Manager, you will assist in monitoring the outlet’s expenses, planning of staff duty schedule, supervising the operations in the outlet and serves customers. Handling customers complains and maintaining good relationship with customers.

Responsibilities

• Ensure smooth daily operations of outlet/café. Covers managerial duties when Managers are not available, except for rostering, stock take, administration, training and matters pertaining to uniforms, cleaning contracts and salaries.
• If Managers are in outlet, he is stationed according to Manager’s instructions.
• Check availability of menu items for the day.
• Handle cashiering when cashier is unavailable. Ensures that cash tallies in the register.
• Serve customers with friendly and uncompromising service. Makes every effort to let customers feel welcomed. Ensures service crew follows likewise.
• Solicit feedback from customers, likewise staff, in areas for improvement and incorporate useful suggestions into the operations.
• Knows duties and responsibilities of all staff and ensure that they carry them out.
• Supervise operations in outlet and serves customers when required.
• Motivate and supervise staff to do suggestive selling.
• Assist in handling cash flow and petty cash payments.
• Handle all feedback of customers.
• Any other tasks as and when assigned by the Management.

Requirements

• Experience in F&B industry
• Able to perform extended shift duties; weekends & public holidays
• Enjoys interacting with people and servicing customers
• Possess good communication skills
• Able to lead, manage and motivate outlet staff
• Always keen to get feedback for improvement
• Is matured and shows good leadership skills
• Location: Tampines/ Viva (ESR Bizpark @ Chai Chee) / Kallang Wave Mall/ City Square Mall/ Parkway

In charge of day to day running of the salon, increasing sales and training of junior hair stylist. Must have at least 3 years of hair dressing experience and 1 year of leading teams within the hair and beauty arena. Responsible to calculate and bank in daily takings and monitoring of staff performance.

• Drawing up, coordination, operational performance of purchase contracts with company’s entities and third party contracts (service providers);

• Operational performance, coordination, running and supervision of sales contracts for different commodities;

• Drawing up, coordination, running, supervision and improvement of contractual transportation terms and conditions for Asia Pacific and Middle East trading;

• Control and supervision of handling operations of the goods at loading and discharging ports as well as railway transportation to cross-border stations;

• Warehousing, stock levels control and analysis, inventory of the goods;

• Quality control and inspection of the goods;

• Shipping planning and arrangements of sea transportation (vessels’ nominations, fixtures, Charter-Parties, transshipments, post-fixing);

• Planning, control and optimization of transportation costs for Asia Pacific region (r.w. forwarding companies, loading & discharging ports, shipowners, survey, insurance);

• Analytical reports to management about transportation and handling costs

Good business knowledge of English, both written and verbal;

Accuracy, time management, strong analytical

Fluency in Russian is a must;

1. Must have CEI (Basic) certificate

2. Source, interview and evaluate candidates

3. Facilitate placement process, including recommending suitable candidates to clients and scheduling interviews between clients and candidates.

4. Act as a liaison between clients and candidates, facilitating clear and effective communication.

5. Possess data analysis skills to identify trends, assess the success of placement strategies and make data-driven decisions.

6. Ensure background checks, verify references and authenticity of candidates' documentation are done by the team

7. Ensure accurate records of candidates and client information are done by the team

8. Knowledge of Customer Relationship Management (CRM) systems to maintain client records and track interactions.

9. Proficiency in office productivity software (e.g., Microsoft Office, Google Workspace) for tasks such as creating reports, managing spreadsheets, and communicating with clients.

• Accountable for planning, coordinating, and developing the clinical practice within the nursing unit.
• Identify, plan and facilitate staff needs in order to provide a platform for professional development.
• Assist and support the Nurse Manager in the day-to-day operations, improvements, and developments of clinical nursing services.

Requirements:

• Registered Nurse under Singapore Nursing Board
• Basic Cardiac Life Support (BCLS) Certified
• At least 5 years of experience in the ILTC/General Ward Setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Roles & Responsibilities

Roles & Responsibilities

Roles & Responsibilities

* Manage daily operations and customer service

* Responsible for assisting with the management of the operations and maintenance of facility& equipment.

* To coordinate with Director including processing customer's requirements

* At least 3 years experience in related industry.

* Physically fit, harworking and be a team player.

* Responsible

• Responsible for growing and maintaining sales revenue for assigned portfolio
• Learn products at a professional and technical level
• Create strategic relationship with partners and vendors

Requirements:

• Diploma in Information Security or equivalent
• At least 3 years of experience in managing Network Security / Electronic / IT products

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Overseeing local and regional sales, promotions and campaigns
• Planning and directing the hiring and training of new Sales Representatives
• Directing and coordinating all sales activities locally and regionally
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Setting discount rates and determining price schedules
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Setting sales quotas and goals
• Overseeing and directing performance of the sales team

Position : PM Bento Set Packer

Working hours: 2pm - 10pm | 3pm - 11pm

Rate : $10/hr (Mon - Thur) | $12/hr(Fri - Sun)

-WEEKLY CASH / PAYOUT

-WORK WITH FRIENDS (SUBJECTED AVAILABILITY)

-STUDENTS ARE WELCOMED !!

-FLEXIBLE SCHEDULING!! ( ABLE TO COMMIT 4-5 DAYS PER WEEK OR 2 WEEKENDS DAYS WILL BE HIGHLY PRIORTISED )

Job description :

-PACKING OF FOOD PRODUCTS (FRUITS, PASTRIES, DRINKS, ETC)

-FOOD PREPARATION (SATAY, VEGETABLES, BENTO, ETC)

-PORTIONING OF FOOD INTO BENTO SET(NOODLES, MEATS, ETC)

- OTHER ADHOC DUTIES

Requirement :

- 16 and above

- Food Hygiene Cert Required

- Singaporeans / PRS would be preferred

Attire :

-Shirt

-Long Pants

-Safety Shoes!

-Mask

Interested candidates , Please Whatsapp 90912704 (Joseph)

Responsibilities:

1. Source candidates via online job boards, social media, and events.
2. Conduct initial interviews to assess qualifications and cultural fit.
3. Coordinate interviews, assessments, and reference checks.
4. Develop recruitment strategies, projects and initiatives.
5. Provide seamless onboarding for new recruits.
6. Organize recruitment events and seminars
7. Conduct selection interviews and promote career opportunities.

Qualifications:

• Diploma/Degree in Human Resources, Business, or related field, or equivalent experience.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently and collaboratively.
• Initiative to improve work methods and processes.
• Sociable, driven, and detail-oriented.

• Take charge of the Accounts Receivable procedure, dealing with outstanding accounts.
• Manage employee claims and manage the cash book.
• Oversee ISO management and handle internal and external audit concerns.

Requirements:

• Diploma and above.
• At least 2 years of experience in using SAP system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is a multinational company in the Manufacuting industry. Due to their current expansion plan, they are looking for an Engineering Manager to join their Engineer team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

The Engineering Manager's responsibles are:

• Supervise a team of Project Managers / Engineers when new projects are introduced into the company
• Liaise with automation projects to improve production efficiency and reduce manual labour
• Corporate with Management and relevant department to evaluate project specification
• Analyse projects in terms of feasibility, risk and challenges
• Handle and supervise automation projects to improve productivity
• Handle and plan for Project expenses to ensure costs are within set budget
• Develop and execute Programs to build and develop Engineering strength
• Liaise with training to engineering department and production staffs in relevant topics that can enhance their capabilities and knowledge

Requirement

• At least 5 years of relevant experience in Molding/ Medical Devices industry
• Minimum Degree in any discipline
• Familiar with technology for plant development
• Knowledge in Automation design and concept

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

• Responsible for day-to-day business operations, growth of sales, performance and staff management of multiple restaurants to achieve target KPIs
• Drive sales revenue, increase customer service level and ensure day-to-day operational standards are met.
• Responsible for controllable cost management in terms of outlet overhead and operation costs
• Responsible for developing and grooming the store managerial team to ensure career progression, capability improvement and skills upgrade
• Work with HQ to ensure manpower is sufficient and manage manpower cost.
• Establish procedures and standards of work to ensure operation efficiency in a customer-centric environment
• Strategize with Marketing Department to increase sales and identify new sales opportunity
• Reviewing the performance of staff, identifying training needs and planning training sessions
• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service
• Perform any other duties and responsibilities as assigned