Job Summary

The Sales Business Risk Manager directs and oversees front to back risks for the Sales Processes within Transaction Banking (TB) Sales. Manage all TB Sales risk universe; not limiting to Cash Sales risks; Cash Mis-selling & Cash Pricing and Trade Sales Risks; Conflicts of interest, Misuse of Sensitive or MNPI, Trade Mis-selling, Trade Pricing and Client Pricing Communications.
Reporting to the Head of Sales Performance Management (SPM), this role manages all Sales related risks globally. The incumbent will focus on the end-to-end Cash and Trade Sales processes risk controls, reporting, governance and supervision. The primary requirements of the role will be to:

• Act as the voice, eyes and ears of the Global Heads of TB Corporate and FI Sales, for all matters related to Risk for Cash and Trade Sales processes.
• Co-ordinate and effectively communicate the implementation of new developments, regulatory initiatives and policy roll outs to impacted Sales teams and Sales processes globally.
• Effectively manage the entire Risk Management agenda for TB Sales globally, along with ensuring targeted Front to Back peer reviews, and the proactive peer review and audit findings
• Coordinate with key stakeholders centrally, regionally and in countries to increase transparency and share key learnings and best practice. Represent TB Corporate and FI Sales in relevant risk forums and discussions.
• Ensure risks in country/region addendums and assessed, escalated, remediated and accepted at appropriate levels.
• Ensure all non-standard activities, dispensations and deviations to standards are risk assessed before they are taken on board.
• Ensure root cause reviews are completed for risk events as per policy timelines and are of superior quality. Actions are tracked and taken to closure. Monitoring shared in TB Sales management global and/or regional forums.
• Drive and manage / participate in the Transaction Banking Global Risk Forum. Provide strategic advice to the forums, committees and respective chairperson to reflect accurate view of market and current position. Ensure absolute adherence to country/region BAU and deadlines, and effective business escalation from risk forums to Group refinement committees.
• Develop control enhancements to ensure that any known risks are controlled within acceptable boundaries and consistent standards. Ensure comprehensive business plans and risk mitigating measures are implemented in country/region, which are cost-effective and scalable.
• Comply with, and cascade, implementation and oversight of TB’s Conduct and Supervision agendas amongst Sales teams globally, ensuring timely and effective delivery against both in line with TB and Sales Scorecard targets towards an enhanced culture of good Conduct
• Oversee the effective design and execution of controls within the country/region, including identification of gaps and remediation of issues, elevating residual risk where appropriate
• Work with SPM team members and TB Risk teams to drive hubbing of control checks where feasible, ensuring continued country oversight and ownership of hubbed checks and processes
• Ensure full focus within Sales teams globally towards compliance with requirements under the Information and Cyber Security Risk Type Framework, in line with Group standards, escalating issues to Group Corporate and FI Sales, where required
• Own the end-to-end implementation of the operational risk framework, standards and policies for the Sales processes globally.

Responsibilities

• Responsible for ensuring that there is a framework in place for the timely identification, assessment, mitigation, reporting and escalation of Risk exposures for TB Sales globally. Assist in the identification and escalation of thematic and horizon risks and the implementation of appropriate controls to mitigate those risks. Be the ‘go-to’ person for the business with regards to the escalation of all operational risk-related incidents/queries/events that arise within the country/region.
• Support TB Sales Heads within the country/region in developing high levels of front to back risk awareness and ownership across the business. Provide structured guidance towards improving MCA ratings in the country/region and drive first line ownership of risk.
• Identify opportunities to improve the effectiveness of the Sales Processes Risk function within the country/region, including the proactive management of control-check hubbing, and driving the ongoing ORF rollouts and the rationalization of existing checks for Sales automation. Additionally, drive and support best practice and create efficiencies, including in the areas of EORP logging, data accuracy, standardisation and reduction of TB Group Management Forum packs, issue identification, etc
• Ensure implementation of, and timely delivery against, TB’s ongoing Conduct Plan within TB Sales, working with local/regional business and CFCC and with the Group Cash and Trade Product and TB Risk Heads to ensure alignment and best practice sharing with other businesses.
• Manage the front to back peer review process and prioritization for Sales in country/region. Ensure and conduct the appropriate level of peer review, audit and risk event ripples in country/region to support development of best practice awareness, including, where appropriate to TB teams outside of Sales via the Head of SPM.
• Engage effectively with Group TB OR, Compliance, FCC, and Business and TB Sales Heads to share and drive strategic and governance insights related to risk management. Be the local owner of risk, conduct and supervision communications for TB Sales.
• For Non-hubbed markets: Be Responsible for the implementation and execution of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards and facilitating the monitoring/collection of any Key Risk Indicators (KRIs). With the process owner ensure sign off on all new and amendments to existing CST’s and that same are tabled at TB Corporate and FI Sales Management and other governance forums. For Hubbed markets, ensure timely execution of CSTs and other control monitors, assess the CST results through constant engagement with GBS team.
• Conduct regular dialogue with TB’s audit teams to better understand their focus and view of risk issues relevant to Sales. Work with country/region Risk teams and Corporate and FI Sales Heads to avoid audit fails and improve results.
• Provide inputs to the Global Head of TB Corporate and FI Sales, Head of SPM and refinement forums, QPR’s (if applicable) related to risk in the country/region, escalating issues, concerns or events as appropriate. Leverage NFRCs and other relevant risk committees to reinforce risk issues and awareness as relates to Sales in the country/region.
• Own the rollout of relevant Group policies across Sales in the country/region. Interact with policy and process owners, as well as relevant business Risk Head(s) to ensure that what is finally agreed is fit for purpose, and practical to implement.
• Oversee the management of Risk Events in the country, driving the right level of awareness, clarity and transparency with regards to the creation of Risk Events on EORP and the production of Risk root Cause Reports for the country. Tightly govern delivery of all remedial actions to plan
• Within the team/s, challenge processes, procedures and policy where there is a more effective way of doing things.
• Ensure timely closure of action items and early warnings to manage delays.
• Ensure Third Party risks are managed for Cash and Trade Sales Processes.

Loss reporting and investigation

• Support TB Corporate and FI Sales Heads in minimizing operational risks and losses and ensure material operational losses are investigated to prevent recurrence as per group policy.
• Responsible for recording operational errors that occur within business that result in financial losses, gains, near misses, reputational damage or danger to people or our reputation. Ensure that significant operational losses are escalated with appropriate root cause analysis completed.

People and Talent:

• Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for the TB Sales teams and work in collaboration with risk and control partners.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement.
• Employ, engage and retain high quality people such that the team is skilled and experienced to deliver its obligations. Ensure succession planning for critical roles.
• Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those objectives and responsibilities.
• Review Corporate and FI Sales team structure and capacity plans from a risk angle, in accordance with change in business structure and demand.

Regulatory & Business conduct:

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Create a climate where risk issues are surfaced without fear and resolved as part of our culture.
• Proactive in seeking regular assurance that the Country and Regional R&C teams are performing to an acceptable risk and control standard as per the defined Enterprise Risk Management Framework.
• Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the group’s ability to remain within risk appetite.
• Embed the Group’s values and code of conduct. Develop a robust culture to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
• Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
• Promote the Group’s brand and Here for good with employees, clients and regulators.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Maintain effective communication with key stakeholders, including regulators and staff.

Other Responsibilities

• Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
• Promote the Group’s brand and Here for good with employees, clients and regulators.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Maintain effective communication with key stakeholders, including regulators and staff.

Key Stakeholders

• Global Heads of TB Corporate and FI Sales
• Regional/Country Corporate and FI Sales Heads
• Cluster/Country TB Heads
• Group, Cash and Trade COO
• TB R&C Head

Our Ideal Candidate

• 8 years of relevant work experience in a sales / risk role, preferably in financial services sector
• Proactive and positive with the ability to make good / sound decisions and use independent judgement
• Project and Program Management skills to monitor specific projects and take ownership of issues / tasks
• Ability to create effective work relationships across functions & borders
• Interpersonal skills in networking, influencing and decision taking
• Good presentation, time management, negotiation and influencing skills
• Excellent written & oral communication skills
• Can work independently to strict timeframes
• Focused, organised and results-oriented
• Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda
• Assertive, tenacious, and willing to challenge when required
• Knowledge of the Global regulatory environment and the ongoing developments
• Interpersonal skills in networking, influencing and decision taking

Contributes to:

• Effective governance
• Risk escalation and awareness
• Effective Quality
• Effective Training
• Effective Communication

Role Specific Technical Competencies

• Business Facilitation
• Manage Change
• Management of Frontline Risk
• Business Governance & Support
• Strategy & Business Model
• Service Delivery & Operations

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Competitive salary and performance-based bonuses
• Opportunity to drive modernization of the procurement function

About Our Client

They are a leading brand in the retail industry and the role will report directly to the CEO with great opportunity to be involved with the modernization of the business. In this pivotal leadership role, you will collaborate with cross-functional teams, foster supplier partnerships and build a resilient supply chain that aligns with long-term business goals.

Job Description

• Develop and execute procurement strategies that optimize cost savings, maintain quality and ensure timely delivery while supporting sustainability and ethical sourcing.
• Oversee procurement operations for Singapore, ensuring compliance with trade regulations and mitigating supply chain risks.
• Foster strong partnerships with suppliers, evaluate performance and address issues proactively to ensure reliability and innovation.
• Ensure all procurement activities adhere to legal, regulatory, and ethical standards while maintaining transparency and thorough record-keeping.
• Build and lead a high-performing procurement team, promoting collaboration, innovation, and continuous skill development.
• Manage procurement budgets, forecast demand, and monitor KPIs to drive efficiency and identify opportunities for improvement.

The Successful Applicant

• Minimum 10 years in procurement or multi category management with at least 5 years in a senior leadership role
• Deep experience in retail industry (non-food related) is a pre-requisite
• Proven expertise in managing international procurement operations and supplier relationships.
• Able to work independently and lead the team on e-commerce campaigns.
• Opportunity to drive modernization of the procurement function
• Demonstrated success in contract negotiation, risk management and supplier performance evaluation.
• Strong budgeting and financial management skills.
• Creative mind and resourceful to procure trendy items to boost the business.
• Excellent verbal/ written communication skills with solid negotiation skills
• Proactive, dynamic and capable of thriving in a fast-paced, results-driven environment.
• A collaborative team player with a customer-oriented mindset.

What's on Offer

This is a unique opportunity to play a critical role in an organization that values innovation, collaboration and growth ambitions. Be part of a team where your expertise will directly impact our growth and competitive edge in the market.

Contact

Shangari Manoharan (Lic No: R21101201/ EA no: 18S9099)

Quote job ref

JN-012025-6634161

Phone number

+65 6643 9733

Michael Page International Pte Ltd | Registration No. 199804751N

Responsibilities

• Develop and implement data science and AI roadmap and strategy to drive key AI initiatives across the group
• Lead data science and AI team in implementing and managing AI projects throughout their lifecycles to meet business and technical needs
• Set up and maintain sufficient compute infrastructure for training and deploying AI models in a cost efficient manner
• Gather and translate business and technical needs from internal and external stakeholders into metrics that can be optimized by AI models
• Collaborate closely with domain experts (e.g. chemists), IT engineers, software engineers, technology leaders and business leaders to ensure that data science and AI projects meet business and technical requirements
• Prepare presentations and reports on data science and AI project outcomes to facilitate senior management’s decision-making and strategic planning
• Keep abreast of latest developments and trends in data science and AI and implement best practices timely
• Enthusiastic about learning relevant domain knowledge of paints and coatings that is needed to successfully lead and execute data science and AI projects

Requirements

• Bachelor’s, master’s or PhD degree in computer science, AI, data science, electrical engineering, statistics, mathematics or related fields
• Strong knowledge and expertise in data science, AI, machine learning, deep learning, MLOps and project management
• At least 7 – 8 years of experience with leading and implementing data science and AI projects in a business environment
• Experience with programming e.g. Python
• Experience with using machine learning frameworks e.g. PyTorch, TensorFlow, Keras and scikit-learn
• Capable of working independently as well as in teams
• Excellent communication skills for presentations and reports
• Proficient in written and spoken English
• Experience with paints and coatings, chemistry or materials science is a plus
• Able to travel occasionally as and when required.

• Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on the Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).
• Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

Job Purpose

Reporting to the Director, Global Security – Supply Chain Integrity, the Associate Director, Supply Chain Security is responsible for leading the China/Japan/Asia-PacificRegion implementation and execution of strategic and tactical operations intended to ensure the end-to-end efficient and secure movement of COMPANY products and materials, provide effective supply chain security risk management, and promote engagement and awareness of associated security matters.

The focus of this work is on protecting patient safety through securing the supply chain against illicit actions, product diversion, theft, terrorism, and unauthorized activities that threaten product integrity including compromises of confidential and proprietary supply chain information.

The position will be the primary regional liaison for internal and external interactions associated with supply chain security matters. The successful candidate must have a proven capability to excel in a collaborative, diverse, complex, resource-constrained environment and be able to drive decision-making processes that involve multiple constituencies and constraints.

Primary Responsibilities

Leading the Regional execution of COMPANY’s global Supply Chain Security Strategy, including tactical operations designed to protect COMPANY’s supply chain from threats and acts of theft, product diversion, tampering, terrorism, illicit activities, and unauthorized access via effective security measures, analysis, expert consultation, and investigations leading to meaningful root cause determinations, corrective actions, compliance, and law enforcement outcomes. Following are the areas of focus:

Security Risk Management

· Implement and manage regional execution of a proactive Supply Chain Security strategy focused on incident prevention through intelligence-based risk mitigation

· Manage regional execution of a security risk assessment regime to proactively and periodically monitor and measure internal operations and external business partner security performance against established criteria

· Manage regional execution of initiatives to identify and enhance protection of supply chain operations and products categorized as “high value”

· Measure and report supply chain security performance in collaboration with designated Regional Security leads

· Study and assess implementation of technology and innovative solutions to mitigate supply chain security risk

· Manage and/or support matrixed cross functional response to Supply Chain Security events

· Coordinate and/or support matrixed Regional Security personnel in investigations for supply chain security matters

· Manage and/or support matrixed supply chain risk intelligence gathering and monitor efforts of emerging threats to global supply chain security as well as related country/region specific regulations

· Manage the flow of communications related to Regional supply chain security and disseminate relevant information within Global Security and the Company

Policy and Standards

· Support the development and manage execution of supply chain security policies and minimum standards

· Manage regional execution and compliance with established government trade security programs such as CTPAT, AEO, PIP, and similar country-based initiatives in which COMPANY participates

· Develop and maintain regional proactive supply chain security guidance and subject matter material to communicate established policies, standards, and best practices

Engagement and Awareness

· Cultivate and maintain relationships that support internal and external engagement and awareness for supply chain security matters at COMPANY

· Serve as Regional point of contact for Global Security to the COMPANY Controlled Substance Compliance program, providing Security support to Compliance initiatives associated with the manufacturing and distribution of Scheduled Medicines and Controlled Substances.

· Foster and maintain internal cross-functional relationships in support of Procurement, Manufacturing, Distribution & Logistics, Transportation, Supply Chain Management, Finance, and Insurance & Risk, IT and other functions as needed

· Support the development and delivery of global Supply Chain Security training materials and proactive awareness information as needed

· Participate in and liaise with professional associations specializing in pharmaceutical crime, supply chain security, and security risk management

· Maintain a network of knowledgeable and influential persons in government, law enforcement, security, intelligence, and internal functions to serve as resources, collaborators and partners related to supply chain security matters

· Serve as the cross-functional single point of contact for matters related to Supply Chain Security within the Region and externally as needed

· Ensure communication and oversight of key milestones and deliverables to support supply chain security strategic efforts

People Management

· Develop and maintain oversight of contract business partner resources in support of the Supply Chain Security strategic and tactical needs

Financial Management

· Manage operational expenditures to align with Corporate and Regional business activities and requirements providing strong financial stewardship assuring spend is focused on supporting the mission and does not exceed approved authorized levels

Domestic and international travel is required

WHAT YOU MUST HAVE

• Minimum Bachelor’s degree
• Minimum 5 years’ professional security experience preferably within the pharmaceutical industry
• General understanding of pharmaceutical operations and related supply chains including regulatory security requirements and security plans
• Understanding of supply chain operations, logistics, warehousing, distribution, all modes of transportation, and freight forwarding
• Experienced leading and conducting investigations including supporting and generating case reports for criminal and civil enforcement actions
• Knowledge of physical security principles and security risk assessment methodologies
• Working understanding of industry best and recommended supply chain security practices
• Excellent verbal and written communication skills
• Proficient use of MS Office software and presentation tools
• Demonstrated experience interacting with and preparing briefing materials and reports for senior COMPANY management and government officials as necessary
• Must be innovative and work independently with an aggressive workload in a high performing environment
• Ability to work in a matrixed environment with exceptional levels of collaboration, clarity and honesty in dealing with peers, team members and all others in a flat and nimble organization
• Ability to champion new ideas or positions to meet key goals and initiatives
• Strong commitment to patient safety and compliance requirements
• Must possess and demonstrate strong leadership, communication and analytical skills.
• Understanding of risk intelligence and security risk management methodologies

Skills/Knowledge Preferred

• Professional security certification (i.e. CPP, CFE, etc.)

What we look for …

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

HR Business Partnering (Assistant Director)

The Assistant Director will lead a team of HR business partners, working closely with senior leadership to align strategic and tactical HR initiatives with organizational goals. The role will focus on providing people-focused insights for new initiatives and practical HR solutions for day-to-day operations while supporting long-term objectives.

Key Responsibilities:

• Oversee the efficient and professional delivery of HR plans, programs, and services in collaboration with Centres of Excellence and Shared Services.
• Build strong, trusted relationships with stakeholders, offering tailored HR solutions to meet business needs.
• Advise on HR policies, employment legislation, performance management, recruitment, and reward strategies.
• Drive employee engagement, enhance workplace morale, and increase productivity and retention.
• Strengthen the talent pipeline, supporting performance and talent reviews and engagement surveys.
• Collaborate with business units to understand recruitment needs and plan long-term resource strategies.
• Offer guidance on industrial relations, employee grievances, and conduct matters.
• Lead and participate in HR projects, events, and committees as needed.
• Coach and support leaders in team development, decision-making, and leadership practices.

Qualifications:

• Bachelor’s degree from a recognized university.
• At least 12 years of HR experience, with 5 years in leadership roles.
• Strong business acumen with the ability to analyze issues and implement effective solutions.
• Excellent influencing, collaboration, and communication skills.

Responsibilities:

* Assesses project feasibility, productivity and ROI ensuring the risks and assumptions are well defined, communicated and proactively managed.

* Provides valuable analysis and project design proposals to business owners and site senior management.

* Establishes and maintains overview of project finances to achieve maximum value for money.

* Ensures engagement reviews and quality assurance procedures take place for all practice engagements by enforcing standard policies and procedures.

* Reviews status reports of Project Managers and Senior Managers and addresses issues as appropriate, lending expertise to internal teams and task forces.

* Prepares bid proposal (both technically and commercially) for major projects (local & overseas), and provide guidance to local projects to a group of project managers & senior managers for bid proposals, and clarifications. Manages the negotiation of contract pricing when necessary.

* Maintains lasting client relations, delivering superior solutions by communicating effectively with them to identify needs, evaluate alternative business solutions and strategies, and explore future business opportunities.

* Works closely with project management team to continually define ways to increase client satisfaction and deepen client relationships.

* Sets and manages departmental budget ensuring spending within approved limit and company policy, and submits timely & accurate periodic financial report for management review.

* Contributes towards the development of risk management procedures, processes, policies, and practices.

* Ensures compliance of the company’s SOPs, Quality, HSE policies, and code of business ethics to eliminate non-conformance and re-works.

Requirements :

* Degree or MBA in any relevant Engineering discipline

* 15 years of related experience, with extensive knowledge in project management, preferably in the clean energy industry.

* Extensive experience managing large-scale clean energy projects

Our Financial Institutions (FI) Bankers are responsible for the strategic coverage of large banks, broker dealers and non-bank financial institution clients. They use their deep industry expertise to develop and execute the client account plans, across the entire client lifecycle. We’re looking for people with a client-first mindset to deliver appropriate products and services for our clients, and are confident working with diverse teams across markets, cultures and languages.

About our Banking and Coverage team

• Our Banking and Coverage team owns and leads the management and development of our Client Relationships globally. They work across our global network with product partners to deliver working capital, financing, trade, cash, and market solutions for our clients. The solutions include varied products and services, from sustainable trade finance to credit derivatives, to mergers and acquisitions advisory.

About Corporate & Investment Banking (CIB)

• For more than 170 years we’ve support clients with their transaction banking, financial markets, corporate finance and borrowing needs and provide solutions to nearly 20,000 clients in the world’s fastest-growing economies and most active trade corridors.

Job Summary :

Financial Technology (“FinTech”) entities offer several products and services by leveraging advancements in mobile and computing technology and providing consumers greater access to financial services and wider choice of financial products. The Global FinTech segment is a key growth sector and focus of the bank and is as one of the fastest growing sub-segment within Corporate and Institutional Banking (CIB) the team is expanding.

This role is to assume all the Relationship Management responsibilities for the Fintech client segment in Standard Chartered Financial Institutions segment within the CIB group based in Singapore. The role is to support the growing portfolio of inbound clients from the wider SCB network and to support areas relating to origination and business development for Fintech client relationships within Singapore and the region.

• The Singapore Fintech Team as part of the wider Banks & Brokers Dealers is looking for a Director to join us as a pivotal member for the growth of the Singapore and global Fintech portfolio.
• Working in the role will be required to have the ability of strong communication skills, client origination skills, and the understanding of the relevant products and the specific knowledge and experience in identifying and managing all Risks related pertaining to the Fintech sector clients. – (i) On-boarding, (ii) Financial Crime, (iii) Regulatory, (iv) Transactional, (v) Operational, (vi) Credit and (vii) Reputational
• The successful candidate will be expected to support origination of client relationships in Singapore and. support the inbound names from other key SCB locations such as the US and UK.
• To support in the management of cross-sell opportunities with the existing clients within the Singapore Fintech portfolio.
• Candidate will be required to maintain a well-informed and forward-looking view of the client business, stay current on all aspects of the assigned portfolio, including industry trends within Fintech and digital assets.
• Prepare and present on-boarding memos, credit discussion memos and client pitch books. Lead client engagement and due diligence meetings to support these outcomes across the product segments.
• Maintain a strong working relationship with Product, Financial Credit Risk, Legal and Compliance and other key stakeholders.

Responsibilities

Strategy*

• The strategy is to focus on Fintech clients offering products and services such as Stored Value Card providers, Mobile/Digital Wallet Providers, Payment Service Providers, Third Party Payment Providers, Paytech and digital asset companies.
• Work with other FinTech RM and product teams to formulate country and regional direct client strategy and support SCB group stakeholders in line with the bank’s corporate plan towards Fintech.

Business*

• Engage key stakeholders from the client side to improve the quality of dialogue and achieve trusted advisor status through proactive consistent coverage. Anticipate clients’ needs and provide strategic advice, alongside the relevant product and industry partners to support their growth.
• Work to share and distribute industry and product knowledge to ensure continually developed personally and within the wider Fintech team.
• Stay abreast with industry developments and the regulatory environment that affect our client’s agenda and strategy.

Processes*

Proactively manage the designated client portfolio to ensure:

• Close ties key stakeholders e.g. Transaction Banking, Financial Markets, Risk, Service Delivery, etc.
• Ensure client risks are appropriately identified and managed.
• Ensure to maintain being suitably trained with respect to an understanding of the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute and, where possible.
• Key regulatory risks and concerns are raised into the governance framework throughout the Fintech/NPM & FI team.
• All sales disciplines are adhered in accordance with CIB/GB standards i.e. Account Planning, Call Reports, Deal Pipeline Management.

Risk Management*

• Take the initiative regarding regulatory, reputational risks and building one’s overall understanding of them and how they can relate to the associated risks from the client segment
• Ensure that key regulatory risks and concerns are raised into the governance framework and globally through your people leader and FI matrix as first line of defence.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Governance*

• Responsible for supporting the effectiveness of the Group’s arrangements to deliver strong governance, oversight, and controls in the Fintech business and, if necessary, oversee changes in these areas.
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.

Regulatory & Business Conduct*

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• To perform and carry out the responsibilities achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]*
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key stakeholders*

Internal:

• Engage with Global members of the Fintech team and alongside product partners within the country, region and globally to ensure the breadth and depth of client coverage is maintained.
• Engage with all areas of the integrated middle office team on relevant client account management activities.
• Consult with senior stakeholders in Risk and Legal & Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.

External:

• Designated point of contact with Fintech clients, acting as a trusted advisor/value added partner to clients.
• Peers in the Fintech/NPM segment.

Other Responsibilities*

Embed Here for good and Group’s brand and values in the Singapore / CCIB / FI-BBD team. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal candidate

• Fintech RM certified - this can be done at any stage (before or after being hired).
• Knowledge and understanding of Fintech, and the Digital Asset sector and regulatory environment
• 5 years’ experience in Fintech and or financial institution client relationship, cash management, transaction banking, merchant acquiring or related field
• Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
• Ability to mobilize internal networks and resource to support client onboarding and opportunities
• Goal oriented with the ability to foster innovation and solve problems creatively
• Strong time management, organizational and planning skills
• Ability to manage multiple priorities concurrently and coordinate follow-up

Role Specific Technical Competencies

• Effective Communication
• Knowledge of clients and products
• Relationship Management
• Regulatory Environment - Financial Services
• Financial and Compliance Risk for financial Institutions

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Role Summary:

Head of Regional Technology is the Technology Key account management role, responsible global products and services management into respective regions and support. While HAVI Supply Chain technology is maximizing the scope and scale of global standard products, the role is also responsible to manage local applications landscape with focus on application rationalization. And to ensure on-ground global Technology services and provide the best end-user experience.

The role will include day-to-day leadership of Cluster Leads, Integrations manager(s) and Project managers located in Europe or APAC or NA:

· Acting as Technology Business partner for Regional SVPs, Cluster VPs to communicate Technology strategic directions and align stakeholders on these directions, being able to articulate the value of global products and services

· Transferring ownership local products/applications to respective Business Partnering teams (both Internal and Customers Product lines) to enable end-to-end ownership on their side of all aligned to Global Business processes areas products/solutions/applications

· Ensuring region/cluster level stakeholders alignment and buy-in

· Contributing to Global Supply Chain Technology Portfolio definition and management through providing inputs on markets/clusters prioritization, market/cluster readiness (change, resources readiness and cost acceptance etc.), business cases.

· Collaborating with Global Business Partnering teams to ensure value realization in every market

· Managing unique value-added services in Region which are not in scope of Global technology

· Providing on-the-ground end-user services and limited infrastructure (operational technology, network and hardware) support on behalf of Global Infrastructure & Operations team

· Leveraging set of global products capabilities to onboard new customers and suppliers, to enable HAVI Supply Chain to sell maximum of global services

· Adapting and cascade the Global Supply Chain Technology information: portfolio, end-users communications, products and services performance and developments to different type of user communities (from VPs to office and field workers)

· Managing Regional/Cluster/Market level Technology risks and acting as Cyber Security Awareness ambassadors

· Acting as Technology Business partner for existing and new Customers and ensuring demand is captured and funneled to Global technology teams

· Owning Regional view of Global Technology portfolio

This role is critical to build a trust on Technology services provided by Global Supply Chain Technology teams and strategic partners on a regional/cluster/market level and build a “one team” spirit between Global technology and Regional Technology teams.

This role will work with senior regional executives in Supply Chain Business Unit and Technology to align a solutions delivery plans that aligns with the business outcome.

This role is responsible on a regional level for value realization and tracking.

He/She is accountable of ensuring standard customer integration processes are followed and standard integration products are leveraged.

The role will work closely with:

· CIO to ensure consistency in messaging and priorities, to enable the transformation on regional level, eliminating and avoiding “shadow IT” and avoiding

· Technology Strategy, Planning & Governance (includes PMO, Vendor Management, Strategy) to ensure all PMO, Technology Performance and Governance rules and standards are followed.

· Enterprise Architecture to ensure local products/applications follow the architectural principles and patterns, replacement plans are in place and agreed with EA

· Security to ensure security requirements are met by local products delivery processes, risks are managed and awareness is improving

· Infrastructure & Operations to ensure end-user services, infrastructure services meet regional/cluster needs, Service Management and Service Delivery integrity and consistency across markets

· Business Processes & Data Governance to ensure products are enabling agreed golden standard business process or business processes are adjusted in limited cases

It has overall P&L responsibility for the regional Technology, including any targets set by the Supply Chain CIO.

The role is part of respective Regional Leadership team (-s)

Roles & Responsibilities:

• Working with the CIO, Regional SVPs (Western and Eastern Europe, APAC, NA), Regional Sr.Directors (People, Finance, Commercial and Operations) to translate global technology strategies and directions to regional level and get alignment, to understand the customers pipelines and customers’ demands
• Working with IT Controlling and regional Finance to forecast and deliver the regional P&L results, including budgeted CAPEX and OPEX costs, depreciation, and annual revenues from market charges
• Supporting the periodic re-pricing of the existing products to markets and customers
• Working with the Enterprise Architecture, Infrastructure & Operation, Security & their teams to ensure that local technology agenda is aligned with the agreed Enterprise Architecture, information security and infrastructure architecture both within and outside Logistics
• Coaching the team of Clusters Leads, identifying and resolving gaps in skills and resources
• Promotes and enhances the Agile Way of Working and Fusion Team operating model
• Assist in defining and implementing the organization model, staffing needs and filling the positions
• Participating in Product Boards as required to steer product delivery execution
• Participating in Regional Leadership team meeting to represent Technology overall and provide insights on technology strategy and performance
• Participating in Customers Boards to steer the technology roadmaps and ensure alignment, including technology pricing models
• Participating Joint Review Boards with strategic partners
• Steering customers onboarding/integrations and DCs network changes projects

Our client is one of the local leading player in sports industry. Due to their current expansion plan, they are looking for FP&A Director to join their team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities of FP&A Director:

• Partner with cross-functional teams to support business goals and optimize resource use.
• Identify operational improvement opportunities and recommend strategies to enhance profitability and efficiency.
• Lead cost management and productivity initiatives for sustainable growth.
• Deliver financial insights to inform long-term decisions and manage financial risks.
• Ensure effective internal controls and coordinate with outsourced auditors.
• Oversee treasury functions, including bank balance monitoring and risk minimization, while maintaining strong banking relationships.
• Strengthen the organization’s financial management capabilities.
• Provide support for ad hoc projects as needed.

Requirements:

• Min Degree in Accounting/Finance
• Min 10 years' financial management / business controlling experience
• Strong knowledge in financial modelling and performance analysis techniques
• Strong analytical and problem-solving skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Who We Are

TBWA\Media Arts Lab (or MAL as you'll hear us called) is the bespoke global advertising agency dedicated solely to Apple. Our mission is to create smart, simple and iconic work that transforms business and makes culture for the world's best brand.

Role

The Account Director is a senior role running the origination workstream of the Apple business across Southeast Asia.

Account Directors at MAL must be natural leaders and communicators, able to juggle multiple responsibilities. Influence at MAL only works when people are hands on with the business vs. solely having leadership roles. It allows for greater understanding of the ins and outs of the business and how the client and the agency works organizationally. Someone who can learn the Apple and MAL way but is also experienced, strong-minded and mature enough to be able to challenge how things are done, both internally as well as with the client. We’re looking for a leader who will collaborate and listen, but will have the confidence to make decisions for the greater good of the agency and demonstrate the positive impact change can have on people and the entire organization.

Responsibilities

The Business:

· A strategic and big picture thinker.

· Ability to operationalize and align different disciplines around the core campaign objectives; from Comms, Creative and Strategy through to Social, Digital & Production.

· Someone who can identify opportunities for growth; whether that be the evolution of a brief, or new business across the pod.

· Shepherd, and champion ideas – make the work better by bringing fresh thinking and relevant POVs to the table while ensuring it is strategically sound and culturally relevant.

· Someone who challenges the status quo and pushes the team to operate in spaces that MAL has not been to before.

· A partner to the Creative and Strategy pod leads.

Collaboration & People Management:

· Strong client partnership skills: ability to scale up and down as necessary.

· Experience partnering with group-level leadership across Creative, Production & Strategy to create large-scale campaigns.

· Proven leadership skills managing large internal teams across different levels of seniority.

· Ensure proper training and mentoring of junior team members and sharing best practices or learnings with the Account Department

· Model exemplary client management skills to the rest of the department: be responsible for the team showing up to meetings the MAL way – simple, buttoned down, with exceptional thinking

· Actively track progress of team members through regular performance check-ins, ensuring they have clear goals, direct feedback & balanced workloads to grow appropriately

Who will thrive in this role?

· Someone who is mature and unflappable under pressure and tight deadlines, with an art for solving problems

· Someone with an unrelenting ambition to create smart, simple, iconic work for our client

· A master communicator – someone who can give clear direction and support to the team and client

· Desire to partner with other members of the Account leadership team to continuously evolve process, collaboration, and DEI & culture initiatives for the department and wider agency.

· Global perspective is critical

· A strong point of view, with the emotional intelligence to know when to voice a POV vs. when to listen.

· Someone with the ability to turn lessons learned from each project and experience into training tools & growth opportunities

Job Summary:

Salary budget : Base up to SGD 15Kpm + OTE

We are seeking an experienced Cloud Business Development Director to drive business growth, establish strong customer relationships, and promote our cloud products and solutions in Singapore.

The ideal candidate will have a strong background in cloud computing, sales, and business development, with a proven track record of success in complex project management and cross-functional collaboration.

Key Responsibilities:

Customer Relationship Building and Business Expansion

• Develop and maintain strong relationships with key customers and decision-makers in Singapore
• Identify business opportunities and expand existing customer relationships
• Provide exceptional customer service and support

Product and Technological Value Delivery

• Communicate the value proposition of our cloud products and solutions to customers
• Provide technical expertise and support to customers
• Collaborate with internal teams to develop and deliver customized solutions

Decision-Making Promotion and Business Opportunity Conversion

• Drive business decisions and conversions through effective communication and negotiation
• Develop and execute sales strategies to achieve business goals
• Collaborate with internal teams to resolve customer issues and improve the customer experience

Business Support

• Provide full lifecycle support to customers, from project initiation to delivery
• Collaborate with internal teams to ensure project success and customer satisfaction

Requirements:

• 8+ years of experience in cloud computing, sales, and business development
• Proven track record of success in complex project management and cross-functional collaboration
• Strong understanding of cloud computing technologies and trends
• Excellent communication, negotiation, and interpersonal skills
• Ability to work independently and collaboratively as part of a team

Preferred Qualifications:

• Experience working with key customers and decision-makers in Singapore
• Strong network and connections in the Singapore market
• Experience with cloud computing platforms and technologies
• Certification in cloud computing or related fields

The overall scope of the position is to maintain and execute Digital Marketing and E-commerce activities for 2 hotels in Singapore, including but not limited to developing strategy, content updates, social media management, paid media, display and programmatic campaigns, Metasearch and OTA campaign optimization.

Reporting directly to GM, Director of S&M or Director of Marketing.

Main responsibilities:

- Build a yearly digital and e-commerce plan and budget for the hotels across Direct & Indirect channels

- Contributing to the hotels’ strategies, working closely with key stakeholders from Marketing, Sales, Revenue, F&B etc

- Plan and execute all digital marketing activities including but not limited to SEO/SEA, emailing, social media, display, Metasearch and influencers.

- Manage and optimize the content, offers, and landing pages on the hotel’s microsites while ensuring the accuracy of information on third-party websites.

- Conduct regular quality assurance audits on the hotels descriptive content & images to ensure parity on all channels and integrity with brand website.

- Handle the CRM and email Marketing with the third party tool for Rooms, F&B and other outlets in line with the strategy and corporate guidelines.

- Work with the revenue team to manage and optimize OTA campaigns.

- Ensure hotel’s presence across key Social platforms relevant to the source markets and social content production.

- Collaborate with content creators to develop engaging and relevant content for the website, social media, and other marketing campaigns.

- Develop a strong understanding of digital and analytics platforms to maximise revenue opportunities.

- Measuring and reporting the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs); monitoring and analysis of key performance indicators (KPIs) to evaluate the success of digital marketing campaigns, including reporting on and analyzing Web Direct and indirect performance.

- Generate regular reports, provide insights and recommendations, and adapt strategies as needed to achieve marketing goals.

- Identify and evaluate new online marketing opportunities to increase direct internet traffic and drive online production.

- Review and monitor hotels’ competitor set on a regular basis and maintain competitiveness in terms of content quality and offer appeal.

- Identify trends and insights, and optimize spend and performance based on the insights

- Brainstorm new and creative growth strategies.

- Manage & collaborate with marketing/social media agencies and other vendor partners

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Office of Admissions and Financial Assistance.
• Content Creation & Communications
  
  • Lead the creation and editing of high-quality undergraduate marketing materials, including web content, collaterals, social media posts and email campaigns, to position SMU as a University of Choice.
  • Collaborate with the Office of Corporate Communications and Marketing (OCCM) on digital marketing campaigns to increase mindshare amongst the Pre-University target audience.
  • Collaborate with marketing agencies and external vendors on key marketing projects, including managing agency briefings and pitches, as well as agency liaison.
• Local Outreach
  • Manage undergraduate recruitment efforts through local outreach for parents, educators and prospective students, such as signature events, learning journeys, campus visits, and so on.
• International Outreach
  • Manage undergraduate recruitment through international outreach efforts, to engage with prospective students and educators at international high schools across the region, both through in-person travel as well as virtual events.
• Stakeholder Relationship Management
  • Maintain and cultivate relationships with internal departments, external partners, and prospective students, ensuring consistent and effective communication across all channels
  • Contribute to corporate reporting, ensuring timely and accurate communication of key updates to internal and external stakeholders.

• Degree with at least 10 years of experience in marketing and communications.
• Proven track record in writing, content creation, and communications, particularly in a marketing or outreach context; experience in higher education marketing is a plus.
• Outstanding writing, editing and proofreading skills with a keen eye for detail and the ability to adapt tone and style for different audiences.
• Strong interest in social media marketing and digital marketing, with an understanding of both English-language and Chinese-language social media platforms (Instagram, TikTok, XiaoHongShu, WeChat, etc).
• Excellent project management skills, with the ability to juggle multiple priorities and meet deadlines in a fast-paced environment.
• Effective communication and interpersonal skills, with experience working collaboratively in teams and engaging with a wide range of stakeholders.
• Strong customer service mindset with the ability to respond to different types of personalities.
• Knowledge of and interest in SMU will be an advantage.
• Willingness to travel, and proficiency in Mandarin, will be an advantage.

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

• Oversee the full spectrum of the HR central resourcing of medical specialists from interviewing to on-boarding;
• Oversee the Total Performance Management for clinicians at cluster level which include ensuring data preparation, analysis and charting to calibration;
• Work with partnership with Centre of Excellence Manpower Planning & Analytics on specialist manpower planning in the cluster on manpower discussions at the clinical service line, monitor the manpower for the future, map out specialty pipeline and identify instability in the workforce, basic analysis of adequacy of manpower, craft and document discussion meetings as well as track the progress of this work;
• Work progressively with various Centre of Excellence and relevant key stakeholders on the edical human resource related policies, make recommendations to ensure that they are relevant and in compliance with the regulatory requirements and are up-to-date with the healthcare climate changes;
• Provide professional advice on the interpretation of HR policies, procedures, legislation, manpower planning relating to clinicians;
• Lead, manage, coach and motivate the HR Executives to ensure effective, efficient and professional delivery of HR plans, programmes, processes and services and
• Undertake projects/assignments which may be assigned from time to time.

Requirements :

• A Bachelors degree in Business Administration, Arts or its equivalent.
• Minimum 15 years of HR experience with a demonstrated track record in Human Resource function with outstanding management abilities and leadership.
• Team player, independent, resourceful and adaptable in a dynamic work environment.
• Good numeric sense, meticulous and a strong problem-solver.
• HR Experience in healthcare sector, while not a pre-requisite, will be an added advantage.
• 
  

Job ID: LR5Y785R

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd
20 Cecil Street, #08-09, Plus Building, Singapore 049705
Tel: 69509745

EA Licence Number: 02C4944
EA Registration Number: R1108448
EA Personnel: Tan Lili Gesse

The Role

• Lead the broking strategy and placement of individual accounts including new business and renewals with a focus on Australia and New Zealand property portfolio but including some Asian domiciled business.
• Support new business RFPs – both written content and oral presentations by delivering market knowledge including proposed placement structures, pricing, and demonstrating market experience and relationships
• Oversee the revenue related to Australia/New Zealand and manage new business targets to achieve agreed growth levels in the portfolio
• Work with client relationship directors, industry leaders and retail offices across the Asia and Pacific region
• Provide knowledge, leadership, insight, and direction for broking activities to ensure that clients’ expectations are regularly met. This role incorporates a wide level of expertise, but always assumes the broker is capable of handling accounts independently. The size and complexity of the account can vary. More experienced brokers may be responsible for training and supervising Associate Brokers. Responsible to ensure that relevant regulatory and technical standards are met. Helps drive the broking team to achieve agreed operational and financial goals and objectives.
• Orchestrate new business placement, renewals, and alterations of existing coverage.
• Develop, review, and deliver presentations to secure new, and build on existing, relationships.
• Review and evaluate information and analytics to assess and evaluate client risks to support the placement of client risks in the market.
• Research and evaluate all solutions (insurance and otherwise) to identify and develop optimum risk solutions for clients.
• Provide coverage and program design advice and expertise to clients; perform needs and gap analysis to make recommendations regarding program improvements.
• Build strong partnerships with a broad range of organizations and stakeholders in the market to secure optimum terms and conditions for clients.
• Set priorities and standards for the broking function and regularly review and evaluate the performance of the function to ensure it is relevant and cutting edge.
• Work closely with associates to stay on top of changes in the marketplace.
• Oversee design and preparation of draft proposals; negotiate and finalize of carrier quotes, terms and conditions and coverage confirmations to ensure contract certainty.
• Bind carrier quotes and review binders and coverage confirmations.
• Request / Attend and participate in regular client and underwriter meetings.
• Conduct program peer reviews.
• Provide coaching to brokers in training.

The Requirements

• Educated to a degree level.
• Ideally professional qualifications such as ACII or similar country equivalent - BCP and ComGI, or relevant industry experience
• Ability to work as a team player in a dynamic broking environment.
• Exceptional communication, negotiation and influencing skills.
• High levels of business and financial acumen with an understanding and support of company strategy,
• Strong skills in problem solving and planning.
• Strong group presentation skills (written and verbal); ability to drive complex/technical conversations and engage at executive level.
• Relationship management and customer focus; ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs; ability to drive conflict resolution.
• Negotiation skills: ability to develop innovative and creative solutions to do complex deals, drive consensus across internal and external stakeholders to close deals.
• Business acumen: knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace.
• Project Management: ability to drive end to end oversight of large, complex, ambiguous, or multi-dimensional projects.
• Receptive to feedback; critical thinking and problem-solving skills; high adaptability
• Knowledge of end-to-end insurance process, including process owners and rationale/purpose of key steps.
• Strong leadership skills; effectively advocates for change. Provides encouragement, takes control of team projects, leads key work areas, and collaborates with others. Provides clear guidance to ensure others fulfill roles effectively.
• Insurance technical skills: ability to apply knowledge of coverage forms in analysis of program design, identification of coverage gaps and ongoing coverage consultation. Ability to interpret, analyze and present models.
• Technology acumen – ability to utilize technology-based record management systems, basic MS Office skills and familiarity with other relevant online tools.

Equal Opportunity Employer

The role requires a combination of strategic thinking, leadership abilities, and hands-on sales expertise to help drive a company’s growth and profitability.

Job Description:

1. Strategic Planning & Market Analysis

• Develop long-term growth strategies and objectives for the business.
• Analyze market trends, customer needs, and competitive landscapes to identify new opportunities.

2. Lead Generation & Sales

• Identify, prospect, and convert new business opportunities across various sectors.
• Build and manage a pipeline of potential clients and projects.
• Collaborate with the sales team to generate leads, create proposals, and close deals.
• Develop pricing strategies and negotiate contracts.

3. Relationship Management

• Cultivate and maintain strong relationships with key clients, partners, and stakeholders.
• Attend industry events, conferences, and networking opportunities to promote the company and build brand awareness.
• Manage and enhance existing client relationships to increase customer retention and maximize revenue.

4. Team Leadership & Collaboration

• Lead and mentor a team of business development managers or specialists.
• Work closely with the marketing, sales, product, and operations teams to ensure seamless execution of business initiatives.
• Set performance metrics, track team progress, and adjust strategies as needed.

5. Budgeting & Financial Oversight

• Manage the business development budget and allocate resources effectively.
• Monitor business development expenses and ensure activities stay within budget while maximizing ROI.
• Forecast and track revenue targets, adjusting strategies to meet financial goals.

6. Innovation & Business Strategy

• Stay updated on industry trends, new technologies, and evolving business practices.
• Refine the company’s overall business strategy.
• Advocate for innovative solutions and creative business models to help the company stay competitive in the market.

Skills & Qualifications:

• Bachelor's degree with a minimum of 5 years' experience in sales and marketing, preferably in FMCG.
• Strong communication, negotiation, and presentation skills.
• Proven ability to lead cross-functional teams.
• Well-organised with excellent timeline management skills.
• Analytical mindset with an ability to interpret market data and translate it into actionable strategies.
• Extensive experience in sales, marketing, or business development.
• Fluency in both spoken and written Chinese and English is required. The candidate must be able to speak Mandarin for communication with China stakeholders.

Responsibilities:

• Oversee and drive revenue growth for the key business areas: integrated system solutions (lockers, Kiosk, Biometric authentication system, and related offerings) and product sales.
• Set revenue goals for the department and ensure profitability. Drive cost optimization and improve return on investment.
• Lead all aspects of the business division, from strategic sales planning and pipeline development to team management, budget control, and performance optimization.
• Lead proposal activities, bid management, and contract negotiations to secure government projects.
• Cultivate and maintain strong relationships with key decision-makers across various sectors, including government agencies in Singapore, proactively identifying and capitalizing on new business opportunities.
• Foster close collaboration with company's global entities (including those in Japan and the US), maximizing synergies to drive overall company growth.
• Provide ongoing mentorship, guidance, and performance evaluations for team members.

Requirements:

• Bachelor’s degree in economic, business management, law, or related field; Master’s degree preferred.
• 10+ years of global sales experience
• Experience in system solutions sales and working with government agencies.
• Developed trust-based relationships with key stakeholders in government agencies and relevant partners.
• Deep understanding of digital technologies (AI, IoT, cloud, data analytics)
• Strong analytical skills, computer, and the ability to work autonomously in a multicultural environment
• Demonstrated commitment to organizational values, along with excellent interpersonal and leadership skills.
• An interest in developing skills in overall company management for future growth within the company is preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Company Overview

LOOK CAPITAL is a registered and leading family office with a Capital Market Services license in Singapore, with AUM of 3 billion USD. Headquartered in Singapore, we have offices across Beijing, Hong Kong and Shenzhen. With the help of technology, we provide a one-stop service including global asset allocation, legal and tax advisory, and research and investment in cutting-edge global industries for technology millionaires.

Position Overview

LOOK CAPITAL is seeking a Vice President/Director, Relationship Manager to join our dynamic team. The ideal candidate is a professional with strong private banking experience, excellent project management skills and a client-focused mindset, working together with our investment team to deliver superior experience for our clients.

Key Responsibilities

• Serve as a one-stop service point for clients, addressing their diverse needs by working with internal investment teams and liaising with external partners, including private banks, law firms, and trust companies, to ensure exceptional client satisfaction.
• Act as a personal assistant to high-net-worth clients, supporting them in managing various aspects of family affairs such as investment and asset allocation, legal and tax services, residency planning, healthcare, and children’s education.
• Continuously develop and refine best-in-class solutions while building a network of high-quality service providers to meet evolving client needs.
• Assist in planning and executing client engagement activities, including knowledge-sharing sessions, closed-door discussions, and exclusive private events.

Qualifications

• Bachelor's degree or above in Finance, Business, or a related discipline.
• Strong banking acumen and professional ethics, with at least 3 years of experience in private banking.
• Client-centric mindset with excellent communication and empathy skills, capable of responding to client needs promptly, including outside regular working hours.
• Proven project management skills with the ability to handle multiple projects and tasks simultaneously.
• Collaborative team player with a proactive approach to knowledge sharing and learning.
• This role primarily supports the Greater China market; therefore, business proficiency in Mandarin (both written and spoken) is required for effective communication with Mandarin-speaking clients and stakeholders.

LOOK CAPITAL is an equal opportunity employer. All applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

JOB SUMMARY

• Transaction Banking Group Product Management is hiring a Director, Domestic Payables who will have an exciting opportunity to direct and influence the development of our domestic payment product roadmap to build innovative payments solutions for our corporate and institutional clients across the bank’s footprint.
• Your priorities will span real time payments, automated clearing house systems, request for payment as well as value add services in fraud prevention, risk and governance services. You will also be leading partnership initiatives within the bank and externally within the financial eco-system with regulators, processors, service providers, etc.

RESPONSIBILITIES

Strategy

• Lead and influence delivery of domestic payables strategy and value proposition, specifically in the areas of consulting, competitor analysis, process design, governance, and control.

Business

• Develop commercialisation and go-to-market material to support internal and external training, marketing and business development opportunities.
• Identify opportunities within the domestic payables proposition and jointly develop such opportunities into viable client value propositions that will drive value for clients in the money movement space.
• Work independently and in support of payments and cash management leadership to manage change within Standard Chartered, ensuring synchronisation of efforts across multiple stakeholders across Transaction Banking, Digital Channels, IT, Operations, Risk and Control.

Processes

• Work with internal and external stakeholder to drive positive change towards the delivery of a sustainable commercial card proposition with the objectives of minimising cost to serve, and delivery of a competitive client and cardholder experience.

Risk Management

• Lead change management by coordinating risk and governance efforts in the areas of product governance processes, risk approval committees

Governance

• Ensure adherence to all governance policies and framework in all aspects of deliverables.
• Complete all required governance and regulatory obligation and training where applicable

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• CCIB Coverage and Sales
• Central Cash Management team & Pillar Leads
• Product Development Teams
• Trade Working Capital and Trade Open Account Teams (Supply Chain Finance)
• DCDA Management Team
• Local Cash Product teams
• CFCC, Legal and Operations Risk, COO

Our Ideal Candidate

• 7 years of payment related experience in either product management, sales or implementation roles
• Good understanding of cash management, experience working across multiple markets
• A degree holder, preferably in Economics, Finance, Business or Marketing
• Strong project management skills, including high attention to detail and facilitation experience
• Strong experience of working collaboratively and independently
• Proactive and independent in developing solutions to issues and challenges
• Strong business writing skills, communication and presentation skills
• Strong stakeholder management, negotiation and interpersonal skills

Role Specific Technical Competencies

• Business Markets
• Business Performance Management
• Customer Behavior and Preferences
• Knowledge of Product line
• Marketing Strategy and Positioning

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

We are on a mission to make shopping rewarding by providing our customers with cashback on their everyday purchases. In this role, you will play a key role in driving our growth across all 12 markets by managing top-tier merchant relationships and expanding our portfolio across key industries like eCommerce, fashion, electronics, and travel. Reporting to the Head of Commercial, you will lead strategic partnerships, working closely with internal and external stakeholders to identify new opportunities and deliver exceptional results.

Your Adventure Ahead

• You will be responsible for managing key merchant relationships across multiple regions, growing our merchant portfolio, and leading business development initiatives to ensure revenue and partnership success.
• You will work closely with cross-functional teams and play a crucial role in expanding regional presence and merchant acquisition strategies.
• Drive business development efforts across 12 markets, focusing on key verticals (eCommerce, fashion, electronics, and travel).
• Manage top-tier global and regional merchant relationships, ensuring continued growth and success.
• Conduct Quarterly Business Reviews (QBRs) with merchants to track performance, growth opportunities, and strategic initiatives.
• Work closely with internal stakeholders (product, marketing, and operations) to ensure seamless execution of partnership agreements.
• Identify and pursue new business opportunities to expand our regional presence and merchant portfolio.
• Be the subject matter expert for business development internally, effectively communicating with cross-functional teams.
• Use data analytics tools to track merchant performance, market trends, and partnership growth.
• Represent ShopBack at industry events, conferences, and meetings with key partners.

Essentials to Succeed

• Business Development – 8-12 years of experience, ideally in eCommerce, fashion, electronics, or travel industries.
• Strategic Thinking – Ability to craft and execute long-term strategies that align with both the company's and merchant's growth objectives.
• Negotiation Skills – Strong experience in negotiating complex deals with high-value merchants and partners, focused on mutual long-term success.
• Data Analysis & Interpretation – Experience in utilizing data to evaluate merchant performance, market trends, and make data-driven business decisions.
• Stakeholder Management – Expertise in managing relationships across multiple teams, ensuring alignment and successful collaboration between different departments.
• Project Management – Strong organizational skills, capable of managing multiple projects and timelines across 12 markets with attention to detail and prioritization.
• Commercial Acumen – In-depth understanding of market dynamics, competitor landscape, and business drivers that impact revenue growth.
• Excellent Communication – Ability to present insights and strategies clearly to both internal teams and external partners.
• Adaptability – Comfortable in a fast-paced environment, with the ability to pivot quickly and respond to new market challenges and opportunities.
• Relationship Building – Proven ability to foster long-term partnerships, building trust and delivering value for both merchants and internal stakeholders.
• Problem-Solving Mindset – Resourceful and creative, able to anticipate challenges and proactively find solutions that drive business forward.

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

To be trusted with work with the Ipsos brand for the good of the business

To lead project teams in the design, set-up and management of leading-edge research and,

To carry out account management activities – managing existing client relationships, including seeking repeat business, and actively seeking major and new client opportunities and management.

• Responsible for the actions and activities of the team (with business area Director)
• Recruitment of junior staff
• Profit and loss+ responsibility for projects that one is managing and business area
• New business generation and existing client development plans (with business area Director)
• Problem resolution and ownership of results
• Directorscomplex projects and higher-value work, displaying well-developed research skills, knowledge and thought
• Generate meaningful insights from research data to add real value to the client
• Use advanced research techniques and apply them appropriately
• Demonstrate Company awareness through internal support, cross-selling and marketing and take a corporate view with new business opportunities and the relationships with existing clients (client-facing stream)
• Be an ambassador and guardian of the brand for Ipsos, displaying the appropriate knowledge and behaviors
• Significantly contribute to the strategic direction of the business area, implement agreed plans and actively support the Division and Company
• Make significant contribution to our work area(s) in terms of business generation/profit
• Challenge and mentor junior staff in research skills and their career development
• Recruit key skills and ensure operational efficiency of Department is maintained at all times.
• Conduct performance reviews and design staff development plans for the team (with business area Director). Carry out appropriate performance management activities
• Deliver required team financial performance (with business area Director)
• Keep abreast of current trends within market research and competitors, in order todevelop personal skills / knowledge base and transfer knowledge, skills and expertise through training and coaching
• Keenness to learn and proactive self-development and development of others.
• Maximize opportunities for client contact and take a lead role; measure to be set through review process (relationship building and seeking repeat and new business wins, ideally including a min of two targeted account face-to-face meetings/year)

Manage the team to:

• Handle a number ofdifferent projects at once, ensuring time, budget and profitability requirements are met
• Produce outputs and research that are of high quality and consistent with agreed outputs
• Produce proposals that meet and where possible exceed the brief requirements
• Ensure all questionnaire facilitate strong data collection capability
• Provide accurate analysis and interpretation of data
• Liaise professional and effectively with the Operation departments to ensure we deliver what we say we will.

COMPETENCIES

• Self-Management
• Communication
• Collaboration
• Client Focus
• Knowledge & Expertise
• Flexibility

BACKGROUND

Experience:

• At least eight years of strong Market Research Experience and good application of knowledge
• Solid experience in questionnaire design, table specifications and project management
• Understand and use statistical analysis
• Selling of research projects and capabilities
• Ideally, experienced in relevant category or sectors

Skills/Knowledge:

• Good communication skills, written and oral
• Sound problem-solving skills
• Able to work under pressure and meet aggressive deadlines
• Exceptional time management skills
• Good data preparation skills
• Good client service skills
• Able to build strong links with the rest of the business
• Proactive / Self-motivated
• Able to work effectively in a team and independently

Qualifications:

• Degree in related studies

About Us

Welcome to Adrenalin Group! We’re more than just a communications agency; we’re creative partners dedicated to bringing a brand’s story to life. Our mission is to help amplify messaging through innovative solutions and engagement strategies powered by expertise and a tech-savvy approach. We provide a full range of in-house event management, video production/photography, and creative services, ensuring every project makes a real impact.

AdrenalinX – Our Experiential Events Division

This is AdrenalinX, where we create bold, unforgettable experiences! From concept to execution, we craft events that gets noticed and makes an impact. If you’re a passionate leader who is driven, meticulous, creative and agile with the love to work alongside a dynamic crew dedicated to breaking event boundaries, we want to hear from you!

What You'll Do

• Develop and execute plans that align with business objectives and client goals.
• Oversee day-to-day operations of the events department, ensuring the successful planning and delivery of all projects.
• Review and refine processes quarterly to boost efficiency, streamline operations, and optimize costs without compromising quality.
• Leverage the latest tools and tech innovations to minimize risks and enhance project workflows.
• Oversee the planning, execution, and delivery of events, ensuring they are completed on time and within budget.
• Lead post-event client reviews with project teams to evaluate results, identify areas for improvement, and implement solutions.
• Provide leadership to project teams, offering guidance, direction, and mentorship to ensure successful execution.
• Cross-support and promote the group’s creative, social, and video & photography services in collaboration with respective department heads.
• Conduct quarterly performance reviews with the team, providing constructive feedback and clear development plans.
• Collaborate closely with the Managing Director and Business Growth Lead to explore inbound opportunities and drive outbound growth strategies.
• Keep senior leadership updated on operational performance, budgets, and challenges, providing clear insights and solutions.

What We're Looking For

• Minimum 7+ years of experience in event management, with a proven track record of success in a fast-paced environment
• Strong leadership skills with the ability to inspire, mentor, and with minimum 3 years of managing a diverse project team of at least 5
• Strong project management skills, including experience overseeing budgets and financial planning (between 300K – 1million)
• Excellent communication and interpersonal skills, with a client-centric mindset.
• Ability to manage multiple projects simultaneously, balancing creativity, efficiency, and a proactive approach to problem-solving
• Adaptable, resourceful, and enthusiastic about delivering high-quality results
• Agile, meticulous, highly organized, and skilled in reporting to ensure clear communication and accountability for both internal and external stakeholders

At AdrenalinX, we’re all about pushing boundaries, creating unique experiences, and having fun while we’re at it. So, if you are ready to take this further step in your career and bring your A-game, we want to hear from you!

Our client is a US MNC and a Fortune 500 Company that provides Design and Manufacturing solutions to the customers worldwide. They are currently hiring for a Program Director and will like to invite interested candidate to submit your detailed resume to [email protected]

Program Director

Responsibilities:

• Manage the Program Department ensuring that it meets the organizational goals and strategic objectives
• Manage the program to ensure it meet the planned budget and schedules
• Manage, coach and motivate the staff
• Develop business relationship with customers and to ensure customer satisfaction level is met

Requirements:

• Degree holder with 10 years of relevant experience in manufacturing environment
• Experience in managing New Product Introduction
• Result oriented with strong analytical and leadership skills
• Excellent interpersonal and communication skills

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

The AHP Director works in the field of social service management. S/He should have expertise and experience in domains under AHP management to supervise strategic initiatives, corporate governance, resource management, organisation and capability development. S/He develops and reviews frameworks for the organisation's operating guidelines and standards, directs the implementation of corporate policies in accordance with governance regulations and drives improvements to the AHP service delivery and operational efficiency. S/He also oversees manpower planning, as well as the performance and professional development of AHP staff, to ensure the delivery of AHP services in accordance with clinical standards. S/He drives collaborations across organisations and at the sector and/or national levels.

A highly experienced management staff who possesses excellent communication, management and leadership skills, and is able to build and leverage effective relationships with stakeholders, the AHP Director is accountable, decisive and agile in responding to change.

RESPONSIBILITIES

Build professional partnerships and collaborations

• Build network of collaborations across agencies to provide cross-agency and division offerings and services.
• Present the organisation's views on professional services and other sector-related issues to influence the national agenda, taking into account current social issues.
• Co-strategise AHP services with other agencies, considering the different agendas, directions and operating models.

Drive client care and service excellence

• Lead the development of new AHP programmes and initiatives.
• Drive quality improvement projects to enhance clinical innovation, programmes and evidence-based practices.
• Drive improvements in client outcomes and satisfaction.
• Oversee the evaluation of AHP services provided by the organisation.
• Drive strategic direction for key professional research areas.

Maintain operational efficiency in line with strategic objectives

• Drive the development of operational strategies, delivery structures, policies and processes for AHP service delivery.
• Provide recommendations to the board and management team on professional issues, practices and policy changes.
• Plan goals and strategic focus for AHP services, in consultation with the board and management team.
• Collaborate with other departments or functions to set the organisational directions.
• Strategise operations of the department for performance efficiency and effectivenes.
• Develop framework for service standards, performance indicators and operating guidelines for the department.
• Determine priority AHP service areas for the department.

Manage resources

• Strategise the deployment of AHP manpower resources to fulfil the needs of the organisation.
• Approve funding proposals for the delivery of AHP services.
• Lead manpower and succession planning in collaboration with relevant stakeholders.
• Drive staff well-being and engagement activities.
• Drive performance of the department and progress in meeting key performance indicators.
• Provide direction on the staff recruitment, selection, assessment and retention strategies.
• Oversee the budget of the department.
• Approve allocation of resources to each cluster or team, taking into account competing priorities of the organisation and department.
• Develop infrastructure and plan other resources to fulfil the present and future needs of the department.

Develop organisational capability for service delivery

• Drive professional development for the department.
• Set the directions for capability development initiatives.

Demonstrate corporate governance

• Drive the AHP audit framework to ensure compliance with process and policies.
• Set the direction for AHP governance framework to ensure compliance with guidelines and regulations for the organisation.
• Oversee the development and implementation of the risk management framework.
• Lead business continuity planning in collaboration with relevant stakeholders.

• Minimum Bachelor Degree or equivalent in Occupational Therapy, Physiotherapy, Psychology, Social Work or Speech & Language Therapy recognised by the relevant local professional associations.
• Post-Graduate qualifications in relevant fields of study, e.g. social services, healthcare, professional specialisations or management.

• Minimum 12 years of experience in AHP clinical practice and/or management.
• Minimum 5 years of experience in management role within social service or healthcare sectors.
• Minimum 3 years of experience in AHP clinical supervision.
• Registration with relevant professional licensing or accreditation board.