KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of SOC for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 3-5 or more years of experience in running security operations including management of Security Operation Center (SOC).

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

Zenith Infotech (S), being a ICT Recruiment firm for 27 years, supporing our clients from the governemt agencies and selected corporates, are looking out for Data Migration & Integration Analyst to be placed with our client's project, at leasat 12 months for a start.

Job Scope :

• You will be responsible for designing, developing, and maintaining data solutions for data generation, collection, and processing.
• You will create data pipelines, ensure data quality, and implement ETL processes to migrate and deploy data across systems.
• You will be expected to be an SME in Data Migrations and have advanced proficiency in this skill.
• Additionally, you should have advanced proficiency in Data Access and Data Engineering, as well as intermediate proficiency in Data Pipelines and Data Processing.
• Create data pipelines and ensure data quality.
• Implement ETL processes to migrate and deploy data across systems.
• Collaborate with cross-functional teams to ensure successful implementation of data solutions.

Requirements:

1. Experience in SQL server, SQL, SSIS (preferred) or AWS Glue
2. Min 2-3 years experience operating within Singapore Government Commercial Cloud (GCC)-
3. AWS/ Azure

About the Company

A leading global technology provider serving major customers worldwide in Digital Identity and Security domains, including Mobile Connectivity, IoT, Automotive, Banking, and Government products and solutions. The company is renowned for its innovative solutions and commitment to excellence, ensuring top-tier security and efficiency for its clients. Their Engineering Competence Centre is a well-established hub for research and development, delivering cutting-edge technology to various sectors.

About the Job

As an Application Support Analyst, you will play a pivotal role in managing the configuration and release processes for our systems and software products. You will oversee the configuration management lifecycle, ensure the integrity of system/software builds, and orchestrate the release process from development to production environments. This role requires strong technical expertise, attention to detail, and excellent communication skills to collaborate with cross-functional teams and deliver high-quality system/software releases while managing their configuration lifecycle.

About the Manager/Team

You will join a dynamic and collaborative team of professionals dedicated to maintaining high standards in configuration and release management. The team consists of experts in various engineering and quality assurance domains, working together to ensure smooth and efficient delivery of software releases. The manager leading this team values critical thinking, flexibility, and a proactive approach, fostering an environment where continuous improvement and excellence are prioritized.

Skills and Experience Required

Key Responsibilities:

Configuration Management:

• Develop and maintain configuration management plans and procedures.
• Establish and enforce configuration management standards and best practices.
• Manage configuration items and their relationships throughout the software development lifecycle.
• Implement tools and automation for configuration identification, control, and auditing.

Software Release Management:

• Plan, coordinate, and execute software releases across different environments (e.g., development, testing, staging, production).
• Define release strategies and deployment processes to ensure smooth and efficient delivery of software releases.
• Collaborate with development, QA, and operations teams to resolve release-related issues and ensure timely delivery.
• Monitor release activities and implement improvements to streamline release processes.

Version Control:

• Manage version control systems (e.g., Git, SVN) to track changes to system/software artifacts and facilitate collaboration among development teams.
• Implement branching and merging strategies to support parallel development efforts and release branching.

Change Management:

• Facilitate change control processes to assess the impact of proposed changes and ensure proper approval and documentation.
• Coordinate with stakeholders to communicate and manage change requests throughout the software development lifecycle.

Continuous Integration/Continuous Deployment (CI/CD):

• Plan and control strategy on CI/CD pipelines to automate build, test, and deployment processes.
• Monitor CI/CD pipelines for failures and performance issues, and implement remediation measures to improve configuration control as needed.

Quality Assurance:

• Collaborate with QA teams to ensure that configuration and system/software releases meet quality standards and functional requirements.
• Participate in release testing activities and provide support for troubleshooting and resolving issues.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred.
• 5+ years of experience in configuration management and software release management roles.
• Strong understanding of system lifecycle and software development methodologies (e.g., Agile, DevOps).
• Proficiency in version control systems (e.g., Git, SVN) and CI/CD tools (e.g., Jenkins, Travis CI).
• Experience with scripting and automation using languages such as Python, Bash, or PowerShell.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Certifications in configuration management (e.g., CMII) and release management (e.g., ITIL) are a plus.

To apply online please use the 'apply' function. (EA: 94C3609/ R1440037)

The internationally operating Storck Group is one of the biggest companies in the global chocolate and confectionery market. Our distinguished confectionary brands like merci, Werther's Original, nimm2, Knoppers and Toffifee are distributed in more than 100 countries worldwide. Every day more than 7,000 employees put all their skills and passion into the task of making the world a little bit sweeter. We look forward to working with people who want to grow with us and our brands.

Main Responsibilities:

• Be the champion for information systems relating to: sell-in and sell-out data, joint business planning process, value chain consolidation and analysis, demand planning and inventory level versus sales forecast, daily sales reports and country information files; to ensure high quality standards, and to be able to generate value adding insights leading to sales growth and/or cost savings.
• Further improve and implement an enhanced information system to systematically monitor sales status of distributors. i.e. incoming shipments, sell-in and sell-out data, and sales/marketing activities to analyze, understand and deliver actionable insights for the sales team to ensure a high degree of planning accuracy.
• Work closely with the Area Business Development Coordinator based in HQ.
• Provide analytical support (i.e. sales trend analysis, promotional ROI’s, etc) when necessary.
• Assist the General Manager with ad-hoc tasks/projects when necessary.

Skills and Qualifications:

• Bachelor's degree or above
• 2 to 3 years of working experience in a similar role
• Proven track record of proving recommendations, insights and solutions by harnessing, processing and analyzing raw data
• Strong commercial acumen
• Driven by being able to contribute to sales growth with value adding initiatives
• Effective communication and stakeholder management skills
• Practical and effective problem solver
• Advanced Excel and computational systems skills
• Meticulous and organized in nature
• Able to work independently and navigate complex scenarios with guidance

Please note that only shortlisted candidates will be contacted.

Responsibilities:

• Manage and direct the day-to-day operations of IT services;
• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services;
• Manage change request, service request and production support issues and ensure service levels are met;
• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives
• Review post-production issues and identify root cause and work with vendors on preventive measures;
• Plan, execute and support system implementation, software/hardware upgrades and security patches;
• Manage the verification of software patches and upgrades for applications;
• Measure, monitor and continuously improve performances of IT services;

Requirements:

• At least 3 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments;
• Bachelor or higher degree in IT or equivalent
• Certification or formal training in ITIL will be an added advantage
• Excellent technical troubleshooting skills;
• Experience in incident management, problem management, release management, root cause analysis and deployment;
• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server);
• Good organization skills and able to work with minimal supervision in a rapidly changing environment;
• Knowledge of web languages (e.g. HTML/CSS, JavaScript);
• Positive attitude and able to work under pressure;
• Possess strong information acquisition, analytical and problem solving skills;
• Self-driven, creative and team-oriented person with good interpersonal skills;
• Sound understanding of the technical aspects of systems integration in an environment with diverse technology;
• Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required;
• Understand SDLC and experience working with business users, various IT teams and vendors;

Project Overview:

This project focuses on optimizing and strategically managing all operational functions within the Asian region. This leadership role is critical to the company's mission, ensuring efficient logistics, supply chain, production planning, scheduling, sourcing, and sample movements.

Key Components

Logistics and Supply Chain Management

• Develop and implement efficient logistics strategies for regional and international product distribution.
• Oversee supply chain operations for timely material procurement, inventory management, and delivery to manufacturing facilities.
• Collaborate with various teams to streamline processes and optimize supply chain efficiency.

Production Planning and Scheduling

• Lead production planning activities, ensuring alignment with market demands, inventory targets, and quality standards.
• Develop robust scheduling processes to optimize manufacturing capacity while meeting regulations and quality requirements.

Sourcing and Vendor Management

• Identify, evaluate, and manage vendors, building strong partnerships to secure reliable sources for materials and services.
• Develop contingency plans and alternative sourcing strategies, particularly for critical manufacturing operations.

Sample Movements and Regulatory Compliance

• Manage the movement of product samples for testing, validation, and regulatory approvals.
• Ensure compliance with regulatory standards and procedures through collaboration with regulatory teams.

Scaling Operations

• Develop strategic plans for scalability, anticipating and mitigating challenges associated with growth and complexity.
• Drive process improvements and implement scalable systems to accommodate the organization's evolving needs.

Advising Activities

• Provide business expertise and guidance on commercial or organizational initiatives aligned with leadership goals.
• Support the company's mission, purpose, and values.

Deliverables

• Optimized Operations: A well-oiled and efficient operation across logistics, supply chain, production planning, and sourcing within the Asian region.
• Improved Efficiency and Cost Savings: Streamlined processes, optimized inventory management, and strategic sourcing leading to cost reductions.
• On-Time Delivery and Quality Products: Timely delivery of materials and products that meet quality standards and regulatory requirements.
• Scalable Operations: A foundation for smooth and sustainable growth as the organization expands its operations.
• Strategic Guidance: Valuable business insights and recommendations that contribute to achieving the company's objectives.

Responsibilities:

• Determine market needs and potential in assigned verticals' key accounts.
• Examine customer demands to identify current trends, dynamics, and market moves.
• Create sales quotations, tender documents, drawings, visualizations, and mock-ups for design development.
• Conduct basic risk assessments and set operational policies, standards, and procedures into action.
• Provide administrative assistance for project management processes.
• Manage customer relationship management issues and examine client information and needs to strengthen customer connections.
• Provide logistical services that satisfy the needs of customers.
• Suggest strategies to close gaps and shortcomings in supply chain operations.
• Create plans for implementing new logistical solutions.
• Gather knowledge about the most recent technological trends.
• Determine the most recent technological advances and how they might be used to the logistics industry.

Requirements:

• Degree in any discipline, preferably from local recognized education institution
• With 1 – 2 years of sales analyst/ business analyst or sales support experience

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Provide leadership to the Supply Chain team in areas such as Direct Materials Procurement, Inventory Control, Shipping Coordination, and Warehouse Operations.
• Lead Continuous Improvement initiatives within the Supply Chain to reduce costs in procurement, warehousing, and shipping, enhance operational efficiency, and improve customer satisfaction.
• Collaborate with the Central Purchasing Team to negotiate favorable commercial terms with suppliers and achieve cost savings.
• Work with the Distribution Manager to enhance adherence to shipping schedules and secure favorable shipping rates.
• Oversee the development and planning of key supply chain personnel competencies.
• Maintain 4PL control tower solutions and drive ongoing improvements in the shipping process with 4PL Solution Providers and internal customers to achieve cost-effective logistics solutions.
• Ensure departmental KPIs are established and monitored.
• Conduct risk analysis and promote Lean, 5S, and HSE initiatives.
• Implement HSE prevention programs within supply chain activities, ensuring team members are informed and actively contribute to HSE development, and that all actions taken support improvement objectives.
• Assist the Materials Controller in key supplier development efforts to enhance on-time delivery, quality, and cost reduction.
• Support the Materials Controller in the development and implementation of materials and outsourcing contracts, serving as the focal point for contract pricing to leverage economies of scale across the value stream.
• Oversee internal audit control on purchasing processes.

Requirements:

• Bachelor’s Degree in Business Management.
• At least 5 years of supply chain experience.
• Demonstrated ability to lead a team.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

What this job involves:

Supporting the Research & Consultancy Team

• Reporting to the Head of Research & Consultancy, you have the following duties and responsibilities:
• Ensure smooth day-to-day operations of the Research & Consulting business unit and achieve its allocated annual income target.
• Maintain status of JLL Consulting as a market leader locally and regionally.
• Keep research & consulting services relevant to both internal and external clients’ needs.
• Establish, maintain and review the database management system for the data bank of a specific asset class. Prepare and draft of market studies, feasibility analysis and research reports.
• Draft and ensure the timely delivery of press releases and write-ups in the press/various publications to gain strategic publicity coverage for the firm.
• Prepare presentation material.

Sounds like you? To apply, you need to be:

Required Qualifications

• Minimum qualification: Bachelor Degree in Real Estate, Economics, Accounting & Finance or in other relevant qualifications is required. Honours preferred.
• Experience/Internship in research and consultancy advisory function, and some knowledge of mapping tools will be advantageous.
• Some knowledge of the Singapore property markets.
• Excellent command of written and spoken English.
• Possesses good analytical, communicative and organizational skills.
• A team player, goal driven, creative and has initiative.
• Preferably 1-2 years of relevant experience. Fresh graduates can apply.
• Freshly graduates with passion in Research are welcomed to apply

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment.

Apply today!

Main responsibilities

• Liaise and collaborate with stakeholders (IT teams and business users) to analyze information needs and functional requirements and deliver the following artifacts: detailed functional specifications, use cases, test strategy and test cases (including entry and exit criteria)
• Prepare, maintain and communicate the above mentioned functional documentation
• Analyze and transform business requirements into solutions with the help of Development teams.
• Plan, prepare and execute the testing strategy and tests (SIT) of the overall developed solutions
• Deliver fully tested products on-time, up to production deployment.
• Follow up and support User Acceptance Tests (UAT)
• Support the project planning, schedules and milestones in coordination with project teams
• Report status to project stakeholders
• Report and escalate key risks, and issues
• Prepare and maintain the application user guide
• Provide L2/L3 support on production incidents

Qualifications and Profile

This position requires relevant experiences as an IT Business Analyst supporting the development of enterprise wide complex information systems within major organizations, ideally in a banking environment. The level of detail of the knowledge will be assessed considering the seniority of the candidate.

Mandatory

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams
• Knowledge in project cycle methodologies and management
• Knowledge in software development life cycle and software testing life cycle
• Good experience in managing small to medium-sized projects (iterative or agile).
• Strong ability to interpret business needs and translate them into requirements
• Experience in writing test documents and performing functional tests
• Ability to anticipate risks
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks
• Strong experience in working with Microsoft Office tools (including MS Project).
• Proficient in SQL database queries
• Ability to prepare dataset for analysis and validation purposes

Nice to Have

• Knowledge of performance testing and associated tools

Other Professional Skills and Mind-set

• Strong analytical and problem solving skills
• Proactive style of working
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Team player mindset
• Understanding and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

- Provide customer service and attend to customers' queries with regards to claims
- Place outbound calls and follow up with claims cases, which may include outdoor activities, i.e. collection of documents from customers and medical provider (if applicable)

Requirements

- GCE A Level / Diploma in any field
- Prior customer service / call centre experience

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop a deeper understanding of Supply Chain process and be part of the team that enables change to improve systems and metrics
• Collects, records, and analyzes data using established protocols and processes; communicates findings to other team members for review and feedback.
• Collaborate with the rest of the World-Wide site leads to gather information & data for the purpose of analyzing performance metrics
• Be able to present to key stakeholders on site and global metric performance
• Collaborate with the team members and partners to understand business need and design, develop, rollout and automate effective solutions
• Combine data across different data sources to provide support for requests for data & analytics.
• Define and uphold standards and processes for analysis & reporting, including creation and maintenance of important metric dashboards & dataflow
• Be the driver of digital capability building in the team and act as role model for agile, simplification and organizational change.
• Analyze Supply Chain data and review supplier scorecards to determine continuous improvement in service and supply chain agility.
• Lead development of suppliers’ capability to hit inventory glide paths and optimization of non-performing inventory.
• Explore and analyse data using visual analytics and statistical techniques. Design and develop the visually intuitive and appealing story boards using BI tools.
• Leverage data visualization techniques and tools to effectively demonstrate patterns, outliers and exceptional conditions in the supply chain data
• Working collaboratively with cross functional teams within Supply Chain planning to develop analytics solutions
• Knowledge and understanding of supply chain concepts and application; focused on Demand Planning, Inventory Theory, Warehouse & Logistics Operations.
• Prepare the documentation of analytics solutions
• Identify gaps to objectives, and set priorities and action plans to close those gaps to commitments and performance measure targets
• Provide analysis of key KPI’s and financial data to identify performance and improvement opportunities and execute on those initiatives.
• Strong ability to drive and manage escalations with cross functional teams on any production issues to develop action plan and execution to mitigate all risks to on time delivery
• Explore and drive continuous improvement on process optimization in planning areas and automation reports

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

· Ability to effectively present information or training material and respond to questions from relatively large groups of people.

· Strong problem solving, analytic, negotiation, project management and people skills are a must.

· Ability to define problems, collects data, establish facts, summarize information and draw valid conclusions.

· Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

· Ability to solve practical problems with limited information.

· Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

· Ability to work effectively under pressure with constantly changing priorities and deadlines.

· Proficiency in use of personal computers, Power BI, Microsoft Office products (Excel, Word and PowerPoint, Python) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

· Bachelor’s degree required. Diploma holders with experience will be considered.

· Hands on and meticulous with a problem solving mind-set.

· Good communications and analytical skills.

· Ability to work well under pressure and with minimal mentorship

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

About the Opportunity

The ETS (Enterprise Technology Services) Level 2 Service Desk Analyst role is crucial in providing technical support and assistance to the diverse range of FCTG staff. The core responsibility of this role is to resolve technical issues and fulfil service requests as efficiently as possible or escalating, if necessary, while maintaining a high level of customer satisfaction. This role is a point of escalation for both our Level 1 Support Team and Joiners, Movers, Leavers Team, who you will work closely with to ensure we are consistently shifting knowledge and processes. Incidents and requests will be raised via a variety of channels and should be logged appropriately. In Head Office locations, in-person support is required, including in assisting with hardware support. This role is part of a collaborative and supportive team both in region, and on a global level. On a rotational basis, 24/7 support is scheduled to ensure a consistent level of support for our users. The Service Desk Analyst will have effective communication and customer service skills and the ability to network and maintain relationships with other support teams.

Key duties and responsibilities

• Provide second-level support of incoming incidents and requests via various channels to ensure courteous, timely, and effective resolution of end-user issues.
• Adhere to the Standard Operating Procedures and best practices set within Service Operations and ETS
• Provide in person support in Head Office locations, performing hands-on fixes at the desktop level, including hardware repairs, delivery of peripherals, or other fixes as determined.
• Diagnose and troubleshoot hardware and software issues related to desktops, laptops, printers, mobile devices, and other peripherals.
• Assist with the maintenance and administration of IT systems, including user account management and software installations.
• Facilitate hardware requests and ensure procedures are executed to keep asset management tools up to date
• Build and maintain advanced skillset/knowledge in troubleshooting, infrastructure, and application suite.
• Build rapport and elicit problem details from service desk customers.
• Prioritize incidents and service requests according to defined criteria and follow processes to ensure customer needs are met.
• Escalate incidents and requests to the next level of support with comprehensive work notes and troubleshooting steps performed
• Identify trends and contribute to finding solutions for problems or challenging issues
• Assist in managing major incidents with a focus on end user communications
• Receive and document knowledge/solutions from level 3
• Author, edit and review knowledge base articles following the KCS methodology for ETS team members and end users
• Promote knowledge sharing, including training for level 1 employees and cross-training peers.
• Identify opportunities to shift processes to the Level 1 team or to automate
• Use remote tools and diagnostic utilities to aid in troubleshooting.
• Research solutions through internal and external knowledgebase as needed.
• Identify and learn appropriate software and hardware used and supported by the organization.
• Drive best practices and encourage end users to utilize the tools and processes we have in place
• Provide suggestions for continual improvement.
• Participate in on-call rotation and after-hours support as needed

We’d love to hear from you if you have...

• Minimum 2 years experience working in an onsite or desktop support role or similar preferred
• Fluent in English and Mandarin languages to support offices across Asia. Other languages would be an additional advantage.
• Broad understanding of Flight Centre’s full technology offering
• Specific understanding of Hardware and PC Support and the Standard Operating Environment (SOE).
• Highly effective skills in communication and customer service with the ability to network and maintain relationships with other support teams
• Travel Industry experience would be desirable
• Has sufficient communication skills for effective dialogue with customers, suppliers, and partners. Ability to present ideas in business-friendly and user-friendly language.
• Is able to work in a team. Is able to plan, schedule and monitor own work within short time horizons. Demonstrates a rational and organised approach to work.
• Understands and uses appropriate methods, tools, and applications.
• Identifies and negotiates own development opportunities.
• Is fully aware of and complies with essential organisational security practices expected of the individual.
• Highly self-motivated and directed, with keen attention to detail.
• Able to prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment

Are you ready to elevate your career in travel management? Apply with FCM today!

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.

Immediate 1 Yr Project Assignment for Singaporean to join as Business Analyst (Digital Wealth) at MBFC work location

This candidate will be working on in-house application - digimarkets Wealth. The candidate will have to interact with users such as RM from PB, Product team, tech teams, UX/UI Designers.

Candidates should have Treasury Market domain expertise in Fixed Income, Equity Derivatives.

Note: Candidate has to discuss the requirements in mandarin and able to read documents written in mandarin too due to jobscope.

• Part of a scrum team handling Treasury & Markets Projects/Enhancements
• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Supporting Unit users, UX/UI Designers, Technology to elicit and validate business requirements.
• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
• Possess strong business & technical subject matter knowledge.
• Understanding of multi-asset class products e.g., Fixed Income, Equity Derivatives, FX, FX Derivatives, Interest Rate Swaps, etc.
• Analyzing and defining the interface structure between applications using protocols such as REST API, KAFKA.
• Leverage the subject matter experts in T&O in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between users and technology.
• Good team player with strong interpersonal skills.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Requirements :-

· Min Bachelor or higher degree preferably in business or Computer Science IT

· At least 6-8 years working as a Business Analyst.

· Possess strong business & technical subject matter knowledge.

· Ability to run and manage projects independently.

· Fluency in Mandarin (Reading and Speaking) is required due to the need to use as working langauge in the daily job functions.

· Working experience with Wealth users is an advantage.

· Experience in Agile delivery will be an advantage.

· Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner.

· Experience working on Jira, Confluence will be an advantage.

Immediate 1 Year Project Assignment for Singaporeans X 2 to join as Business Analysts

Work loctaions: Marina Boulevard Financial Centre and Changi Business Park

2 roles available (Indicate project that you are interested in on CV)

1. Project 1 : Candidate will be working on Treasury API related projects
2. Project 2- Candidate will be working on API related projects that involves FX, Equity Derivatives, FX Derivatives. This applications interface with many upstream channels. Preferably, the candidate has both product and technical skillsets. Candidate is expected to be able to work independently, able to manage various stakeholders and multi-task.

• Part of a scrum team handling Treasury & Markets Projects/Enhancements.
• Gather Business requirements from stakeholders (Front Office, Back Office, Finance etc.) including facilitating requirements workshops.
• Analyze/Validate the business requirements and translate them into detail requirement specifications (includes functional and non-functional requirements).
• Ensure requirements have proper traceability.
• Conduct User acceptance testing and reviews and drives resolutions for the issues encountered.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.
• Possess strong business & technical subject matter knowledge.
• Leverage the subject matter experts in T&O in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between users and technology.
• Good team player with strong interpersonal skills.

Requirements:

• Education – Bachelors or higher degree preferably in business or Computer Science IT
• Min 6-8 years working as a Business Analyst.
• Possess strong business & technical subject matter knowledge.
• Understanding of multi-asset class products; FX, Bonds, FXO, Equity Derivatives is preferred.
• Working experience on Treasury & Markets Related Project and/or API Project.
• Ability to run and manage projects independently.
• Experience in Agile delivery will be an advantage.
• Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner
• Experience working on Jira, Confluence will be an advantage

• MNC at CBD
• Salary: $9,000 - $12,500 per month
• Permanent position

Responsibilities

• Perform or coordinate the core operational cyber-security functions such as incident handling, incident response, vulnerability management, penetration testing, application security, data leakage prevention and identity/access management.
• Participate in response planning and remediation actions.
• Review existing and proposed system configurations and designs to ensure compliance with security controls and baselines.
• Participate in or conduct cyber-security assessments, and evaluate proposed changes, and/or execute action plans to enhance cyber-security resilience and risk mitigation.
• Design, implement, operate and maintain security tools, advance detection solutions with minimal supervision and guidance.
• Enhance cyber-security operations functions through process enhancements and stakeholder engagement.
• Lead enhancement of cyber-security functions through vendor/supplier identification, scope of work development, justification, contract review, contract negotiation and procurement engagement.
• Execute and communicate enhancement strategy of cyber-security functions using measured goals, proper tracking and reporting.
• Establish, maintain and enforce procedures, guidelines and baselines related to security for the users and administration of IT systems.
• Collaborate with stake holders from other IT functions for cyber gaps remediations efforts and provide security review consultations if required.
• Assess cloud security and propose improvements or solutions
• Implement security and data protection solutions in the cloud
• Strong understanding of API management and application integration methodologies
• Perform other miscellaneous duties as directed

Requirement:

• Bachelor's degree in the IT field.
• 9 years’ experience in IT and/or cybersecurity field.
• At least 5 years work experience at information security service-company or cybersecurity department.
• Intermediate or Advanced GIAC certifications in any of Cyber Defense, Penetration Testing, and/or Digital Forensics & Incident Response domains preferred (examples: GPEN, GWAPT, GCIH).
• CISSP or equivalent professional certification is preferred.
• Strong knowledge with emerging technologies, such as intelligent automation, artificial intelligence (AI)/ machine learning (ML)
• Strong Knowledge of modern cloud technology components and deployment patterns
• Cloud security certification is preferred (CCSP, CCSE, AZ 500, GCSA, CompTIA Cloud+ etc)
• Experience developing software such as Python or scripting language
• Strong knowledge of REST APIs implementation
• Proficient in written and oral English.
• Proficient in SIEM and Log Management Solutions. – SOAR solutions recommended.
• Understanding and familiarity with securing cloud infrastructure.
• Proficient in both Windows and Unix/Linux operating system implementation and administration.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

About the client:

Consulting MNC

Responsibilities

· Possess good knowledge on 3 tiers-architecture application to:

· Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.

· Support day-to-day IT operations – production issue resolution.

· Analyze issue raised by users or reported by monitoring system.

· Perform impact analysis and suggest workaround solution for service recovery.

· Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.

· Be able to conduct application capacity planning and perform performance tuning.

· Be able to participate/conduct regular DR simulation/live DR exercise.

Skills/Requirement

· Bachelor’s degree in Business Administration, Finance or relevant field

· 7 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry.

· Knowledge on G3 and SWIFT alliance is preferred.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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- Manage assigned portfolio and support projects efficiently and effectively
- Track and monitor new business and policy renewal and ensure that data for billing is received on time
- Set up new business policies
- Highlight if policy is overdue for confirmation or data not received for timely billing
- Update proper records based on QC of data
- Attend to walk in Agents & Customers
- Communicate professionally and effectively with clients, brokers and colleagues
- Provide accurate billing status and quality checks reports
- Provide accurate contract and endorsement issuance
- Attend to the emails enquires promptly
- Ensure accurate update of Policy Setups
- Issue cases and dispatch of Bills / Policies
- Ad-hoc duties / projects assigned

Requirements
- GCE A Level / Diploma in any field
- Proficient in Microsoft Excel
- Prior administrative / operations experience would be highly advantageous

Responsibilities:

• Conduct financial analysis and modeling to support business decision-making.
• Prepare financial reports and presentations for management.
• Analyze financial data, including revenue, expenses, and profitability.
• Perform budgeting and forecasting activities.
• Responsible for management reporting.
• Support the development of financial strategies and plans.
• Collaborate with cross-functional teams to gather and analyze data.
• Provide recommendations for cost reduction and revenue enhancement.
• Support ad-hoc financial projects and analysis as required.

Requirements:

• Degree in Accountancy, CPA, ACCA or equivalent.
• At least 5 - 8 years of financial analysis & reporting experience.
• Prior experience supporting Japan market will be an added advantage.
• Highly Proficiency in Excel function will be ideal.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Excellent opportunity to join a leading provider of shipping services.
• Regional exposure to handle APAC portfolio.

About Our Client

Our client is a leading global provider of integrated shipping services. Headquartered in the UK, our client operates through various divisions to offer a comprehensive range of services related to shipping, offshore, and logistics.

They operate in numerous countries around the world, providing extensive geographical coverage and a wide range of market intelligence and services to clients in the maritime industry.

Job Description

KYC Responsibilities for APAC

• Conduct KYC Due Diligence on clients and counterparties, ensuring compliance with the Group's KYC/AML, Financial Crime, and Sanctions regulations for both regulated and unregulated business areas.
• Collect and verify evidence of findings, maintaining a comprehensive audit trail of all actions taken.
• Assist with the execution of ad-hoc projects as required.
• Escalate issues promptly to operational management and process owners.
• Participate in all mandatory online or classroom training sessions at the departmental or individual level.
• Keep team databases and progress trackers updated with any developments.
• Perform periodic KYC reviews on existing clients and refresh relevant KYC information.
• Classify clients from a risk and regulatory perspective, identifying and escalating potential red flags and operational issues as appropriate.
• Work effectively with key stakeholders, using strong influencing skills to ensure mutually satisfactory resolutions of key issues, with clear understanding and agreement on respective responsibilities.
• Complete outgoing due diligence for companies within the Group, providing information to customers as requested.
• Manage personal caseloads and liaise with the wider KYC and compliance teams globally.

Compliance Responsibilities for APAC

• Actively follow up with new joiners and department heads (if necessary) to ensure timely completion of compliance training.
• Stay informed about APAC news that may impact business operations (e.g., new sanctions, increased political tension).
• Design and implement business reviews for APAC countries to identify potential risks (e.g., AML, ABC).
• Collaborate closely with stakeholders across countries and departments to understand potential issues and develop solutions to mitigate or prevent future occurrences.
• Perform additional or ad hoc duties as required to meet business needs.

The Successful Applicant

• At least 5 years of experience in KYC and Compliance within financial services, shipping or energy trading.
• Experience with worldwide jurisdictional KYC/AML regulations.
• Advanced Microsoft Office proficiency.
• Prior experience with business tools for risk management with a focus on sanctions.
• Excellent communication skills required to liaise with counterparts overseas and also to exercise influence to construct solutions for potential issues.

What's on Offer

• Excellent opportunity to join a leading provider of shipping services.
• Be involved in conducting KYC due diligience for a renowned leader in the shipping industry.
• Regional exposure to handle APAC portfolio.
• 6 months maternity cover.

Contact

Li Xuan Lim (Lic No: R22107137/ EA no: 18C9065)

Quote job ref

JN-062024-6453770

Phone number

+65 6643 9729

Michael Page International Pte Ltd | Registration No. 199804751N

Join our team if you're a self-confident and highly motivated individual. Being a quick learner with robust communication skills makes you an excellent fit.

Your core responsibilities involves

• Scheduling sales meetings with potential clients
• Updating current clients on company developments
• Handling administrative tasks tied to sales services

This job is a hybrid position which allows you the flexibility of working from home on some days.

The salary range is $3,000 - $6,000 monthly. Candidates should possess a minimum of "A" Level, diploma, or degree qualifications.

Position

The Data Framework provides a central data store for all the Front Office Orders, RFQs, Transactions and Collateral information. It also provides Market Data sourcing, Data distribution, client, instrument and referential data and is driven by an electronic Data Dictionary application : Collibra. It acts as a source of data for different regulatory reporting (MIFID 2 , SFTR , MAR etc).

Main Responsibilities

• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank
• Interaction with developers to define implementation specs
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through scrum, Jira and Kanban, techniques.

Qualifications and Profile

• Strong Communication to bring consensus on requirement.
• Strong functional knowledge of financial product & regulatory reporting
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Experience of capital market processes, e.g. Pricing, Sales/Trader workflow, etc
• Exposure to microservcies based architecture, Kibana, Collibra is a plus
• Strong problem solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (Sql/Oracle/Sybase),TSQL
• A knowledge of FPML & XML/XSLT/XPath would be an added advantage

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Responsibilities:

• Manage and direct the day-to-day operations of IT services;
• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services;
• Manage change request, service request and production support issues and ensure service levels are met;
• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives
• Review post-production issues and identify root cause and work with vendors on preventive measures;
• Plan, execute and support system implementation, software/hardware upgrades and security patches;
• Manage the verification of software patches and upgrades for applications;
• Measure, monitor and continuously improve performances of IT services;

Requirements:

• At least 3 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments;
• Bachelor or higher degree in IT or equivalent
• Certification or formal training in ITIL will be an added advantage
• Excellent technical troubleshooting skills;
• Experience in incident management, problem management, release management, root cause analysis and deployment;
• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server);
• Good organization skills and able to work with minimal supervision in a rapidly changing environment;
• Knowledge of web languages (e.g. HTML/CSS, JavaScript);
• Positive attitude and able to work under pressure;
• Possess strong information acquisition, analytical and problem solving skills;
• Self-driven, creative and team-oriented person with good interpersonal skills;
• Sound understanding of the technical aspects of systems integration in an environment with diverse technology;
• Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required;
• Understand SDLC and experience working with business users, various IT teams and vendors;

Position

Overview: The department is responsible for development and maintenance of Risk and Finance applications used by worldwide users. Among others, it includes Credit Approval & Counterparty Risk IT

The section handles applications responsible for risk data collection, risk calculation and monitoring for CACIB worldwide.

It also covers Front Office Applications, Credit Decision Processing tool, Global Authorization Repository system and Default History Data Base. The applications are all in-house developments.

Main responsibilities

Functional

• Good knowledge in Risk area like Deals, Authorization, Guarantees, Risk Weighted Assets, etc.
• Hands on experience on various Risk Reporting. Should have worked on data mapping and testing of such risk data.
• Analyze and assess business functional specifications; recommend amendments to maximize efficiency and improve business value.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Manage the change requests during the implementation stage in coordination with sponsors, project managers and technical teams
• Ensure the daily follow up for the implementation of the solution with the developers and provide clarifications when necessary
• Manage L3 support to ensure application stability and work closely with L1/L2 support team & business line on resolution in support issues.

Qualifications and Profile

• This position requires a minimum of 4-6 years’ relevant experiences as a business analyst.

Other Professional Skills and Mindset

• Knowledge of Counterparty Risk
• Experience in data centric applications
• Hands on with SQL
• Proficient in MS Office
• Knowledge of project management and software development lifecycle would be a plus
• Excellent analytical and organizational skills
• Very good oral and written communication skills
• Fast reacting and autonomous, with a problem solving orientation
• Knowledge of Scrum, & automation testing tools would be an added advantage

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Responsibilities

• Act as point of contact, schedule regular meetings, recording decisions and track the progress for:
• Business case approvals
• Architecture reviews
• Project approvals
• Conduct regular reviews to maintain the metadata of enterprise architecture elements tracked (e.g. business capabilities, services, applications,integrations etc)
• Track budget and expenses
• Support Enterprise Architects
• Document processes and procedures

Job Requirements

• Solid organization and time-management skills
• Strong communication and interpersonal skills
• Experience in modelling and graphic representations
• Knowledge of office productivity software (i.e. Microsoft Outlook, Word, PowerPoint, and Excel)
• BSc in Business Administration, Information Systems, or related field
• Ability to use data to analyse and draw conclusion
• Ability to solve problems effectively
• Knowledge of architectural methodologies and frameworks is a plus
• Work experience as an Enterprise Architect or similar role is a plus
• TOGAF certification is a plus(Open Group Architecture Framework)

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.