Duration: 7 months
830am to 6pm (Monday to Friday)
Salary: Up to $2.5k
Location: Ubi

Responsibilities:
1.Monitor and analyze customer feedback from various channels.
2.Identify patterns, trends, and issues in the feedback data, and provide actionable insights to the development team to enhance the app’s UX
3.Work closely with the development, design, and product teams to prioritize and address customer feedback effectively.
4.Lead the daily “Customer Insight” sessions, proactively raising incident tickets and reporting bugs to the technical team.
5.Develop and maintain comprehensive reports and dashboards to track customer feedback and App improvements.
6.Collaborate with cross-functional teams to ensure a seamless customer experience and efficient resolution of issues.
7.Stay updated with industry trends and best practices to continuously improve customer feedback analysis and reporting processes.

Requirements:
- Min Diploma in relevant field, such as Computer Science, Information Technology, or Business Administration.
- Proficient in data analysis and visualization tools, such as Excel and Adobe Analytic
- Ability to work independently and collaboratively in a fast-paced, dynamic environment

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Location: Tuas
Salary: $2.6k
Monday to Friday Office Hours

Job Description

• To ensure timely testing of Environmental and Personnel Monitoring, Stability, Utilities, Components, Raw Materials and finished products samples, and timely records review as per GMP requirements
• To assist in investigation on laboratory equipment failure, excursions, Out of Specifications and any other Non-Conformance Investigation
• To perform laboratory data trending and escalate any adverse trends accordingly
• Ensure general laboratory cleanliness and to perform and maintain excellent laboratory housekeeping
• To prepare, support and front internal or external audits in shaping a successful audit outcome
• Ensure no critical observation from HA audit
• Any other duties assigned

Requirements
- Min Diploma/Degree in Science related field
- Able to commit minimum 3 months
- Prior relevant QA/micro experience would be advantageous

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

1-month Completion Bonus

Working Hours: Mon - Fri, 9am to 6pm

As part of the Actuarial System Support team, you will be required:

• Set-up and support the testing of products in the product engine
• Coordinate and collaborate with Business subject matter experts (SMEs) in troubleshooting any defects
• Work with the various stakeholders to ensure timely completion of the testing in delivering the product on time.

Responsibilities:

• Setting-up products in the product engine, which includes formula coding and product table set-ups.
• Support the testing of products in the product engine.
• Work with business SMEs (Actuarial Pricing team, Product Implementation team, IT team) to troubleshoot any testing defect arises.
• Ensure timely completion of product testing in accordance with the stipulated milestone
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns/risks and proactively shares best risk management practices.

Requirements:

• Degree holder in Actuarial Studies.
• Detail-oriented, efficient, self-motivated and able to work under pressure.
• Good interpersonal, writing and verbal communication skills.
• Good technical and analytical skills.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities

• Track production flow to guarantee efficiency.

• Develop efficient routes and schedules for deliveries.

• Manage invoices, bills, and tracking of shipment.

• Update the database to ensure the most cost-effective means are being carried out.

• Communicate with couriers (land, air, and sea) for scheduling and cost appraisals.

• Assist in developing professional relationships with shipping companies and manufacturers.

• Work alongside IT technicians for efficiency.

• Assist in planning logistics for warehouses, transportation, and suppliers.

• Attend regular meetings to present forecasts and new implementations.

• Log data related to logistic administration into the software.

Requirement

• Degree in Science, business administration, logistics, or another related field

• Minimum of 2 years of experience in an Analyst role

• Excellent record-keeping skills

• Excellent interpersonal and organizational skills and able to communicate with persons at all levels

• Excellent computer literacy with adequate knowledge of logistics programs

• Ability to work as part of a team as well as independently

• Outstanding leadership skills

• Knowledgeable logistics software

• Knowledgeable in chain processes

Job Description

· Collaborate with developers, programmers, and designers in conceptualizing and developing new software programs and applications

· Analyze and assess existing business systems and procedures

· Liaise with network administrators, systems analysts, and software engineers to assist in resolving problems with software applications

· Develop and maintain user manuals and guidelines

· Train end-users to operate new or modified programs

· Install software products for end-users as required

Position Requirements:

· Website Application

· Window Application

· Mobile App

· Excellent understanding of coding methods and best practices

· Prior experience interviewing end-users for insight on functionality, interface, problems, and/or usability issues

· Familiar with MS SQL Server 2012 (Database) and above

· Familiar with Visual Studio 2017 and above

· Familiar with Programming Language in (C#, jQuery, JavaScript, HTML5, CSS 3.0, Python)

· Hands-on experience developing test cases and test plan

· Flexible and adaptable in regard to learning and understanding new technologies

· Highly self-motived and directed

· Ability to effectively prioritize and execute tasks in a high-pressure environment

· Ability to work both independently and in a team-oriented, collaborative environment

Education

· University Degree in the field of computer science, information systems, or software engineering

What will you be doing?

• Conduct workshops and lead discussions with stakeholders on business requirements
• Perform feasibility studies and fit or gap analysis on the customer’s requirements
• Liaise with subject matter experts for the design of solutions and creation of functional specifications based on customer requirements
• Perform system configuration and documentation
• Perform unit testing and coordinate system integration testing with external parties
• Coordinate and assist the customer during user acceptance testing (UAT)
• Manage and review documentation according to guidelines for the deliverables (test scripts, release notes, user training documents etc.)
• Conduct user training which includes preparation of the training documents
• Provide support for cut-over activities during system go-live
• Provide go-live support during the production stability period
• Provide knowledge transfer to internal support for the smooth transition from project to support phase
• Assist in other ad-hoc project activities with assigned project manager
• Perform ad hoc tasks not limited to the list of responsibilities mentioned above
• To follow all company business operation and SOP at all times
• Participate actively in Health Safety and Environment programs and activities in order to achieve Company's KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly
• Maintain high standard of housekeeping at all times

What attributes should you possess?

• Able to communicate effectively with the ability to breakdown and convey complex information to diverse audiences.
• Able to collaborate with different stakeholders from internal and external.
• Demonstrate strong analytical skills, self-motivated, initiative taker and ability to work independently.
• Have a growth mindset and ability to multi-task and work well under pressure

What qualifications and/or experience should you have?

• Degree or Diploma in Computer Science, Information Systems, Information/Infocom Technology, Computer or Electronics Engineering or related discipline
• 3 – 5 years of experience in the relevant field
• Able to communicate effectively with the ability to breakdown and convey complex information to diverse audiences.
• Able to collaborate with different stakeholders from internal and external.
• Demonstrate strong analytical skills, self-motivated, initiative taker and ability to work independently.
• Have a growth mindset and ability to multi-task and work well under pressure.

As a Business Analyst, your band of adventurers rely on you to identify and analyze our clients’ requirements and then build them in the form of magnificent IT solutions. It is in no way an easy task, but it is key to accomplishing missions.

Responsibilities:

• Analyze and identify complex system's needs
• Communicate the client's requirements to the project team
• Provide IT-based solution and model
• Deliver technical documentation and IT solution proposals
• Support IT-based project and product management
• Enhance and document internal and external business process
• Research, document, and adapt new stack technology
• Have fun with the Analyst team.

Requirement

• Minimum Bachelor Degree from a reputable university
• Minimum 2 years’ experience as an Information Technology Business/System Analyst
• Strong analytical thinking to explore our journey and marvelous skills to work in a team, also have a keen attention to each of details
• Has experience in writing software requirement specification/technical design documents.
• Has experience in IT testing (Writing test cases, executing testing, supporting UAT)
• Good written and verbal communication skills
• Having a data analytic background will be preferable
• Strong analytical thinking to explore our journey and marvelous skills to work in a team, also have a keen attention to each of details
• Singaporean / Singapore PR that may apply

We are seeking a Quantum Analyst to join our high performing Claims team in Singapore.

Are you currently working as a claims consultant or trying to move into claims consultancy? We have the ideal opportunity for you.

As part of the HKA team you can expect

• Opportunity to work alongside and be mentored by our top Experts in both Quantum and Delay. You will also have the ability to pursue the route to become an accredited expert or a leader in the field of Quantum.
• Opportunity to work on international projects and collaborate with our global network of offices.
• Training, mentoring and career advancement opportunities.

HKA is one of the world’s leading privately owned, independent providers of consulting, expert and advisory services for the construction, manufacturing, process and technology industries.

We offer quantum, engineering, delay & disruption and forensic accounting services at the forefront to a wide variety of domestic and international clients. This is an excellent opportunity for ambitious and passionate individuals to join HKA’s growing team where your contribution will be invaluable, and your career prospects will be enhanced both locally and globally.

The Opportunity

You will be responsible for providing high quality support services in construction claims, alternative dispute resolution (mediation / adjudication / arbitration / litigation) and commercial / contract advisory services to HKA’s clients.

You will be part of the quantum and contract management team accountable for the delivery of a commissions ensuring commercial and quality outcomes for HKA’s clients whilst strengthening HKA’s existing client relationships. You will have the opportunity to be part of the Expert and Claims services group.

You will be enabled to achieve your full potential with the support from market leading Experts. In this role, you can expect a clear development plan to achieve your career goals, and the opportunity to grow into a senior role.

Skills and Experience

Ideally you will possess the following skills and experience:

• Experience working in the construction industry experience in cost, quantum and claims assessment matters.
• Construction industry experience either as a project claims consultant, quantity surveyor, cost engineer or project manager preferably with live project commercial management experience.
• Exposure to quantum analysis principles used in the construction industry and must have sound fundamentals in prolongation, disruption and general costs claims as part of claims submission process.
• A degree in a relevant field i.e. Quantity Surveying, Engineering, Project Management etc.
• Ideally hold membership in the RICS or CIArb.
• Hold a high degree of articulation and excellent use of the English language in written and spoken form.
• Possess experience on claims, claims management and cost analysis.

What We Offer

At HKA we recognise that our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture aimed at providing the best opportunities for our people to thrive and develop in their chosen career path.

We operate a flexible working pattern both in terms of hours and location and are happy with flexible remote working.

Our Global Recruitment team is committed in providing an efficient and insightful recruitment process giving candidates a true reflection of life at HKA, and shall respond to all applicants who apply by the closing date.

ED&I at HKA

HKA has a thriving ED&I committee working hard to provide an inclusive and welcoming environment for a truly diverse set of employees. We are committed as a business on the continued improvement of our Equality, Diversity and Inclusion strategy, please visit our careers page for further information or feel free to ask our recruitment team for further information.

All HKA employment decisions shall be made without regard to age, disability, gender or gender reassignment, marriage, and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation or any other basis in compliance with local legislation.

JOB PURPOSE AND IMPACT

The Tropical Oils Analyst Lead, as subject matter authority, independently retrieve, analyze and summarize data to develop business intelligence, optimize effectiveness and predict business outcomes. In this role, you will collect, analyze and interpret marketplace trends and customer data to create product development strategies.

KEY ACCOUNTABILITIES

• Develop and drive new analysis approaches and methodologies.
• Work with global trading desk heads daily on strategic direction and advocation for trading positions, using analytic data.
• Create complex models to compile research and adjusts the models as necessary to revise the strategy.
• Research competitor behavior including marketing strategies, pricing, sales and methods of operation.
• Independently track market conditions, trends and competitors to project demand and inform product launch timing.
• Provide expert thought leadership in your field and work with limited direction, using additional research and interpretation to identify issues or problems. You may provide direction to supporting team members and be a strategic contributor.
• Lead and manage regional supply and demand analytic team.

QUALIFICATIONS

• Bachelor’s degree in a related field or equivalent experience
• Minimum of six years of related work experience
• Expert level of understanding of the commodities/tropical oils demand and supply, markets or specialized area.
• Experience working in global trading environment.
• Complex and large data analytic skill.
• Experience in managing and leading a regional team.

Position Overview

• Responsible for supporting Key Account (KA) and Target Account(TA) business growth by solution business development approach.
• Develop and expand new Yusen Logistics SCS (Supply Chain Solutions) business.
• Present and promote Yusen Logistics SCS in the region and generate business pipelines.
• Manage and enhance efficient SCS tender management process and improve winning ratio.
• Manage client data repository for effective internal information exchange.

Responsibilities

• Diagnose customer needs and identify solution business opportunities.
• Develop sales approach and formulate winning strategy to secure solution business.
• Collaborate with Regional Key Account Development/Local Key Account Development / Industry Vertical Leaders to adopt supply chain approach to KA/TA and propose appropriate solutions and or products.
• Create synergy between Business Development/Business Units for complicated supply chain needs.
• Plan strategic approach for business development.
• Expand SCS client base into other IVs and Geographic markets into Japan, the Americas, Europe, East Asia and South Asia & Oceania region.
• Educate regional Solution BD to secure supply chain solutions in region/local.
• Assist and guide organizations in the strategic approach for business development.
• Provide customer insights through tender requirement.
• Enhance postmortem for gap analysis.
• Update relevant Yusen and clients with market trend and best practice information.
• Monitor competitors’ behaviours and service information as it becomes available.
• Conduct senior level communication with management and global, regional and Operation Companies (Opcos) business teams.
• Monitor and encourage Opco BD members on business development.
• Provide insights and Lead Opco BD members to capture customer requirements and market trend.

Requirements & Qualifications

• University degree, preferably in Logistics, Marketing, Business Administration or relevant degree.
• At least 7 years of Key Account Management experience in logistics industry with exposure in providing logistics solutions design or related experience.
• Excellence knowledge of the logistics industry (Freight Forwarding, Contract Logistics, Land Transportation, etc.).
• Demonstrated excellence skill of strategic and tactics problem solving.
• Work well under pressure and commit to deadlines.
• Able to work independently and within team and across teams.
• Able to demonstrate teamwork, collaboration, adaptability and initiative.
• Able to manage well on both internal and external stakeholders.
• Proven strength in conceptual thinking and designing.
• Excellent people, communications & negotiation skills and intuitive to customer’s business.
• Fluent English proficiency, other languages are a plus.
• Proven sales successes on new business generating and retention prowess.
• Ability to travel overseas for business when required.

Work Location

2 Changi South Avenue 2, Singapore 486354

We would like to recruit top green caliber(s) with minimum 1 year of working experience in professional accounting firms / financial services industry who would like to pursue a long term career in the banking industry. You will receive on-the-job training during the first 12-18 months to gain a thorough understanding of how the Finance and Business Management department operates.

As a Finance and Business Management Analyst, you will be part of the Office of the Chief Financial Officer and will receive a one-on-one mentorship and hands-on experience in Finance and Business Management. Key functions include Controllers, Financial Analysis, Business Management, Control Management and Program Management.

Job responsibilities

• Partner with senior managers/ team leads, analyzing results and offering insights across performance, strategy, control issues and operating models

• Shift across functions and have the flexibility to work with different Finance and Business managers according to the staffing needs

• Ensure the financial integrity of our books and records

• Manage business objectives

• Manage the control environment

• Provide guidance on financial resource management

Required qualifications, capabilities, and skills

• Minimum of Bachelor’s Degree in Accounting/ Finance or relevant discipline

• Minimum 1 year of relevant working experience in professional accounting firms / financial services industry

• Fluency in English

• Strong communication & presentation skills

• Attention to detail, results oriented and delivery focused

• Highly proficient with Microsoft Office (Excel, Powerpoint, Outlook, Word)

• Candidate must have intellectual curiosity of banking and finance

Preferred qualifications, capabilities, and skills

• Team player and proactive partnering across teams and functions

• A self-starter with an excellent attitude, motivation and an ability to learn quickly and to work independently and under pressure in a very dynamic environment

• Strong analytical, problem solving skills with an ability to multi-task and dynamically prioritize or adapt with ever-changing and sometimes conflicting demands

• Exceptional critical thinking and problem solving abilities

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=b9033991cbb6a814541d8e2f982249c7

· Monitor pricing risk in compliance with PTT’s regulations and practices

· Input data provided from front office to spreadsheet for calculation

· Interpret risk data e.g. Profit and Loss, Value-at-Risk (maximum possible loss) and pricing exposures then analyze results

· Reconcile, discuss, and confirm daily figures with front office and ensure no discrepancy

· Publish daily and monthly risk reports for management and planning department

· Monitor, verify and proceed the daily paper settlement.

· Reconcile the monthly report with information received from front office and accounting

· Provide initial recommendations and/or solutions regarding the use of internal system to other front office users.

Job requirements

· Minimum Bachelor of Business (Economics & Finance) or equivalent qualification

· Minimum 1 year of risk management experience in commodity trading

· Knowledge and good understanding of commodity trading (especially oil and gas)

· Highly proficient in Microsoft Excel and Power BI

· Team player and excel in a fast-paced commodity trading environment

· Excellent communication skill

· Proven time management skill, able to multi-task and prioritize well based on business needs

· Strong analytical and logical approach to problem-solving

· Fast learner, demonstrate innovative thinking and digital mindset

· Strong quantitative skill and attention to details

Description:

• Financial Ownership and Stewardship/Governance for Regional Offices
• Assist in managing day-to-day commercial matters for Regional Offices, ensuring adherence to corporate governance and internal controls.
• Take responsibility for the financial well-being of Regional Offices.
• Ensure compliance with the Company's corporate reporting requirements.
• Budgeting & Forecasting for Regional Offices' Books
• Collaborate with Cost Centre Owners to develop timely and accurate budgets and forecasts for Regional Offices.
• Regional Recharges & True-Up Process
• Prepare regional recharges and true-up processes for Regional Offices.
• Provide insightful analysis of regional office performance.

Requirements:

• Accountancy Degree or professional qualification with a minimum of 2-4 years' of relevant experience.
• Must be open to 3-4 months contract

Interested candidates, please forward your resume to [email protected] or whatsapp 94498220!

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description:

• Perform business analysis and/or acting as point of contact with external vendors/integrators and various business representatives
• Ensuring the quality of deliverables from the integrators, involving thorough review, feedback, and alignment with business stakeholders on respective areas
• Responsible for enhancing the product backlog with detailed specifications
• Clarify and communicate the specifications to all the relevant stakeholders involved
• Responsible for gathering and analyzing user requirement and impact analysis during Project preparation phase
• Producing / reviewing General/Detailed Functional Specification and communicating to project teams
• Learns the system functions / data and is able to define the evolutions of the functional architecture
• Responsible for proper documentation of functional and non-functional specifications
• Review test cases of SIT tester
• Prepare and support UAT
• Ensure that risks and issues are escalated to line manager

IT Business Analyst

An established company is looking for a IT Business Analyst to join their digital team! Working together as a team to transform business IT capabilities and facilitate digital innovation, exploration and adoption of new technologies.

Responsibilities

• Work closely with business users and vendors to analyse and define business specifications, and baseline the functional requirements after user review. This includes the end to end process from requirements gathering, POC, solution analysis, testing till delivery.
• Map business process and identify business improvement opportunities, and develop business cases with the use of sustainable and cost effective IT solutions.
• Embrace new technologies and dive deep for successful adoption.
• Bring value to business users by providing recommendation on best practices in exploiting appropriate technology, improvement of work processes, facilitating and supporting business users’ change management process and influencing their alignment with the business vision.
• Provide support to daily operational needs and resolve issues when required.

Requirements

• Degree in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent
• At least 5 years of relevant experience as a Business Analyst
• Demonstrated the ability to communicate effectively with internal and external stakeholders at multiple levels.
• Understand and involved in SDLC
• Team player, self-motivated, self-starter, keen and a quick learner
• Excellent problem solving, analytical skill

Location : Central

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to [email protected] (Margaret Lee Hsin-Hua, Reg No: R1547495). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential.

PeopleSearch Pte Ltd

EA License No: 16S8057

Securities Settlements Analyst

• 6 months contract
• Office location: CBD

The Client

• US Global Investment Bank
• Fast-paced work environment
• Dynamic work culture

The Opportunity

• Help manage clients' post trade execution needs, including managing complex transaction requests and queries, as well as settlement of the client's transactions to a high quality standard.
• Assists in providing operational risk management and oversight for the equities sales and trading businesses, while ensuring the integrity of the firm's books and records through the development of workflows, systems and controls, from trade capture to settlement.
• Helps to ensure that the firm has the appropriate infrastructure with respect to technology, processes and controls to support complex financial transactions such that we meet our clients' needs as well as internal control standards and external regulatory requirements.
• Drives discussions surrounding change management processes with technology and other operational or securities division teams to assess downstream implications and ensure more streamlined flows.
• Identifying, documenting and implementing procedural changes within the department to improve processes and control infrastructure around firm reference data.
• Enhance the operations client experience in a risk and control oriented environment. Critical to the success is the ability to engineer solutions and lead change across the operational infrastructure by leveraging a global team.

Your Background

• Degree in Banking/Finance or equivalent
• 1 to 3 years work experience in trade support, equity settlement, securities middle office, or cash processing role.
• Equities Industry and market knowledge would be an advantage.
• Experience of vendor platforms (CTM, Omgeo, Traiana) would be an advantage.
• Exceptional client service and relationship building are required to interact with our clients and the team.
• Team oriented, proactive, self-motivated
• The candidate should have a control focus and be achievement orientated to produce results to ensure that all risk is mitigated.

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Salary: up to $2.8k

Job Duration: 1 year

Working Days & Hours: Mon - Fri Office Hours

Location: Tuas (Pick up from JE, CCK, Outram, Woodlands MRT)

Job Description:

• To ensure timely testing of Environmental and Personnel Monitoring, Stability, Utilities, Components, Raw Materials and finished products samples, and timely records review as per GMP requirements
• To assist in investigation on laboratory equipment failure, excursions, Out of Specifications and any other Non-Conformance Investigation
• To perform laboratory data trending and escalate any adverse trends accordingly
• Ensure general laboratory cleanliness and to perform and maintain excellent laboratory housekeeping
• To prepare, support and front internal or external audits in shaping a successful audit outcome
• Ensure no critical observation from HA audit
• Any other duties assigned

Job Requirements: Min Diploma in Microbiology or related fields

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

The chosen candidate will be a Group Finance Platform - Business Analyst, part of Finance Platform project team. The ideal candidate will be responsible for analysing and evaluating business processes, systems, and requirements and work towards rebuilding it within the new module. The Business Analyst will collaborate with cross-functional teams to gather and document requirements, analyze data, and brainstorm + recommend solutions to enhance business functionalities and processes.

Key Responsibilities:

1. Conduct thorough analysis of business processes, systems, and requirements to identify opportunities for improvement.

2. Collaborate with stakeholders to gather and document detailed business requirements, ensuring a clear understanding of project strategies and objectives.

3. Create, Groom and maintain Business Requirements / User stories, Data models and Data flow, Functional Specifications to effectively communicate business requirements to development teams.

4. Perform data analysis to extract valuable insights, identify trends, and support informed decision-making.

5. Collaborate with technical teams to ensure that solutions align with business requirements and are delivered within established timelines.

6. Facilitate workshops and meetings with stakeholders to elicit and validate requirements, and to address concerns and questions.

7. Develop and execute test plans to ensure that delivered solutions meet specified requirements and quality standards.

8. Assist in change management activities, including communication, training, and support, to ensure a smooth transition during the implementation of changes.

9. Monitor and assess the performance of implemented solutions, and recommend further optimizations as needed.

10. Contribute to continuous improvement initiatives by identifying areas for enhancement and proposing innovative solutions.

Qualifications:

· Bachelor’s degree in Business Administration (or) Accounting (or) Information Technology, (or) related field.

· Proven experience around 8-12 years as a Business Analyst in a similar role is strongly required.

· Conversant with Agile practices and methodologies. Exposure to JIRA and Confluence is strongly required.

· Strong analytical and problem-solving skills with the ability to think critically and strategically.

· Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.

· Experience with data analysis tools and techniques.

· Familiarity with project management methodologies and tools.

· Detail-oriented with strong organizational skills.

· Ability to work independently and collaboratively within a team.

The chosen candidate will be a Group Finance Platform - Business Analyst, part of Finance Platform project team. The ideal candidate will be responsible for analysing and evaluating business processes, systems, and requirements and work towards rebuilding it within the new module. The Business Analyst will collaborate with cross-functional teams to gather and document requirements, analyze data, and brainstorm + recommend solutions to enhance business functionalities and processes.

Key Responsibilities:

1. Conduct thorough analysis of business processes, systems, and requirements to identify opportunities for improvement.

2. Collaborate with stakeholders to gather and document detailed business requirements, ensuring a clear understanding of project strategies and objectives.

3. Create, Groom and maintain Business Requirements / User stories, Data models and Data flow, Functional Specifications to effectively communicate business requirements to development teams.

4. Perform data analysis to extract valuable insights, identify trends, and support informed decision-making.

5. Collaborate with technical teams to ensure that solutions align with business requirements and are delivered within established timelines.

6. Facilitate workshops and meetings with stakeholders to elicit and validate requirements, and to address concerns and questions.

7. Develop and execute test plans to ensure that delivered solutions meet specified requirements and quality standards.

8. Assist in change management activities, including communication, training, and support, to ensure a smooth transition during the implementation of changes.

9. Monitor and assess the performance of implemented solutions, and recommend further optimizations as needed.

10. Contribute to continuous improvement initiatives by identifying areas for enhancement and proposing innovative solutions.

Qualifications:

· Bachelor’s degree in Business Administration (or) Accounting (or) Information Technology, (or) related field.

· Proven experience around 4-6 years as a Business Analyst in a similar role is strongly preferred.

· Conversant with Agile practices and methodologies. Exposure to JIRA and Confluence is strongly preferred.

· Strong analytical and problem-solving skills with the ability to think critically and strategically.

· Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.

· Experience with data analysis tools and techniques.

· Familiarity with project management methodologies and tools.

· Detail-oriented with strong organizational skills.

· Ability to work independently and collaboratively within a team.

Role Responsibilities

Job Summary

Counterparty Credit Risk Business Analyst for driving the various Sales Efficiency projects with the goal to achieve the SCB Group’s RoTE targets.

Responsibilities

The FM CCR BA Team requires a Senior Business Analyst to lead a number of initiatives as part of the Sales Efficiency Program. The deliverable will incorporate business and technology deliverables including system upgrades, business workflows and migrations, risk data and control implementations. In this function, the lead is responsible for high quality analytics requirements produced by the team, definition of target operating model, testing, training, and user support for various projects focused on Traded Credit Risk / Sales Efficiency.

· The successful candidate will play a leading role in the delivery of multiple highly visible strategic Credit Risk/FO programmes with the primary responsibilities of a Lead Product Owner and/or leading Scrum team(s).

· The candidate will be responsible in driving Credit Risk solutions to support key Finance Market business enablement including onboarding new products, risk measures/model enhancements, improving Credit Risk management workflow etc.

· The candidate will be a natural leader and mentor with a driven yet pragmatic, delivery focused mindset and a desire to deliver constant business value through the effective and innovative use of technology.

· The candidate will be expected to take ownership, responsibility and accountability for critical deliveries. In addition, the successful candidate will have come from a mature and demonstrable Agile and Business Analysis background and be comfortable dealing with the resistance that comes with change.

· The candidate will work closely with the other team members and senior stakeholders to design and implement critical strategic solutions whilst collaborating and engaging with Business Stakeholders to deliver to exact requirements. The candidate is expected to work in a dynamic global team with business analysts, developers, project managers, business stakeholders and other technical experts across multiple locations while leading and helping to lead and build the local development team with the expectation that travel may be required.

· Manage requirements across multiple workstreams through Agile development process.

· Work with Development teams to onboard business requirements to technical solutions including all business workflows enabling the Credit Risk management by the TRMs /enhancing Sales efficiency for the FOs.

· Bridge the gap between business stakeholders and technology partners by providing clear business requirements and defining clear acceptance criteria

· Identify gaps thorough stakeholder interviews and data analysis

· Undertake functional testing to ensure quality of delivery before it is passed on to the stakeholders for UAT.

· Agile planning of deliveries and staying on the top of the delivery cadence throughout the requirement lifecycle(inception to Go Live).

· Able to identify and raise risks and issues if project milestones are at risk.

· Decommission legacy systems and transition users to the strategic platforms

· Providing user training and support where required.

Key Responsibilities

· The candidate will be required to work closely with the Business Stakeholders (including senior management), Development Manager, Project Manager, Business Analyst, and a team of developers/testers.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the [FM IT CCIB Team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Traded Risk Managers, Risk teams, IT partners, Front Office

Our Ideal Candidate

· 10 years of experience in delivering change in Credit Risk.

· Strong understanding of Counterparty Credit Risk and Financial Markets.

· Must have had strong experience in Business Analysis and Project Management.

· Strong experience in implementing projects using Agile methodology

· Experienced in data visualization

· Domain knowledge on financial instruments and derivatives, trading and risk management, excess management processes and credit risk methodologies.

· Strong understanding of credit risk measures, risk analysis and reporting.

· Strong written and oral communication skills

· Ability to be organised and multi-task on different requirements across various stakeholders, and to work independently and under pressure

· Cultural sensitivity and awareness to work with a range of people from diverse background and geographies

General Skills:

· Business Analysis (e.g. gathering user requirements, data analysis)

· Coordinate User Acceptance Testing

· Ability to multi-task and liaise directly with Risk Managers, IT partners and Front Office members.

· Familiarity and demonstrates confidence working in an agile development environment

· Self-starter who can manage timelines, drive/facilitate requirements and communicate with Developers

· Demonstrable strong experience of Agile

· Stakeholder Management

· Possesses conflict resolution

· Focuses on the scrum value of openness

· Negotiation & Communication Skills

Technical Knowledge

· Spearheading working groups with business stakeholders to gather requirements and formalize signoffs.

· Meticulous attention to detail and strong focus on clear and requirements documentation.

· Orchestrating the delivery of Credit Risk projects and working closely delivery teams including senior management, Development Manager, Project Manager, and a team of developers.

· Analyze problems raised in software development or production environments and provide timely solutions.

· Provide leadership to junior Business Analysts and scrum teams.

· Knowledge of open source solutions and trending technologies

· Good experience of delivering software based on user feedback and UI/UX.

· Deliver quality software in a time following Agile methodology.

· Knowledge of other Agile approaches like Scrum, Kanban, XP, etc.

· Expert level knowledge of the Agile methodology and frameworks like DAD, SAFe, etc.

· Understand the fundamentals of iterative and incremental development.

· Knowledge about tasks, backlog tracking, burn down metrics, velocity, user stories

· Needs to be an expert in estimation and planning

· Understanding of the continuous integration and automated testing

· Should have knowledge about Agile techniques like: CI/CD, TDD, BDD, Pairing, Automated Testing

· Advanced experience of ADO and Confluence

· Practitioner level Agile certifications, e.g. PMI-ACP/CSM/CSP, ICP-ACC, SAFe-SPC, etc

Role Specific Technical Competencies

· Kafka

· Agile

· Python

· SQL / Postgres

· Microservices

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About Us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Service Logistics IT unit supports bringing in new sales, managing projects for onboarding of new customers as well as providing Business Analyst expertise in solutioning of IT systems.

Responsibilities

• Provide system solution that meets customers' requirements
• Manage and implement projects and change requests related to corporate systems
• Provide overall training to AP countries on systems and process deployments
• Convert functional requirement to system requirements, document the EDI specs & involve in testing and implementation activities
• Act as a single point of contact in AP for all training related implementations
• Bridge current gaps amongst AP operations and to ensure constant alignment between systems and operations leads
• Liaise closely with global and regional team to share and develop best practices
• Lead and support Regional initiatives to ensure a deep understanding of information associated with assigned clients, including SOPs and SLAs.
• Provide continuous operational support / guidance and information on systems training, processes introduction to operational users and updating internal stakeholders
• Work closely with regional teams from implementation to deployment phases to ensure timely and successful implementations that meet budgets and quality standards
• Serve as training point of contact for WMS and Technical Services applications on Service Logistics activities
• Analyze customer requirements and propose solutions, prepare documents specifications to regional and countries
• Validate and act as one of the reviewers for regional SOWs and country CWIs
• Provide regular updates on training progress to management and sponsors to enable overall training progress monitoring
• Drive best practices and training alignment amongst regions
• Demonstrate an ability to influence decisions / actions of country line and functional personnel by providing value-added inputs into the organization’s business processes
• Manage a matrix team that holds collective responsibility for the successful implementation of a customer’s logistics solution
• Manage countries in implementation and training planning with regards to resource requirements and skill set upgrade

Requirements

• Strong understanding of Service Supply Chain management principles, Service Logistics aftermarket operations, and equipped with strong training and IT implementation skills
• Good knowledge of warehouse management systems (preferably from a warehouse operations perspective) with some basic experience in warehousing and transport solution design (preferred)
• Strong analytical and problem solving skills with ability for quantitative analysis and modeling
• Good communication, presentation, facilitation, negotiation, interpersonal and intercultural skills, with an ability to work collaboratively with diverse groups on region-wide projects
• A positive and contributory attitude and strong team player
• A results-oriented multi-tasker with the ability to work under stress and tight deadlines while maintaining performance
• Total dedication to, and focus upon, servicing and supporting both internal and external customers; has the ability to work close together with other functional disciplines
• Able to handle ambiguity, resourceful and possessing the initiative to drive towards the end goals
• Computer literate (SQL ,Oracle, Excel, Word, PowerPoint, Outlook) with a comprehensive knowledge of DHL systems relating to customer service. It is expected that the individual will have exceptional skills in PowerPoint and Word
• Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another.
• Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved.
• Is focused on identifying and understanding each customer’s needs. Expresses and act on desire to assist customers in an efficient and friendly manner
• Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk
• Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals
• Works cooperatively with others to achieve target and objectives.
• Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others

RHTGOC is looking for a highly motivated and passionate professional to support our sustainability/ESG advisory that works closely with our local and regional clients to develop and implement strategic sustainability programmes. The roles will be client-facing and require direct engagement with business owners, founders or their C-suite. You will work with mainly private sector clients in both B2B and B2C channels spanning a variety of sectors, including consumer and industrial goods, retail, F&B/hospitality and logistics/transportation.

We are looking for professionals who will be motivated by the opportunity to work at the cutting edge of sustainability/ESG and that are energized by innovative and challenging environments.

We are looking for an ESG & Sustainable Finance Analyst who can lead the following:

• Monitor ESG market trends to identify and stay ahead of emerging ESG finance risks and opportunities
• Perform research and analysis on Green/ESG Finance
• Develop ESG finance measurement frameworks and risk policies for the various sub-sectors, themes in the region
• Co-ordinate with our client stakeholders to execute the evolving ESG finance framework
• Partner with Product and the relevant investment team to develop on time ESG reporting
• Business Development – establish consultancy gap in the evolving market of ESG finance
• Expand targeted networks, partnerships, and sourcing to accelerate capacity building for ESG & Sustainable Finance
• Work as a team to develop an end to end consultancy solution to decarbonise client’s GHG footprint

The ideal candidate shall have:

• Degree in Business, Finance, Accounting, Sustainability, or related areas
• Experience in the sustainability domain
• Experience in finance, investing industry
• Experience in carbon trading, baskets and thematic investment opportunities.is an advantage
• Experience in both public and private equity markets investing is a plus
• Knowledge of or strong interest in Green Finance/ESG related areas
• Self-initiate, organisational and planning skills; ability to work independently
• Strong relationship building skills and established external ESG, sustainability NGO network
• Commercial judgment and strategic mindset with the ability to look ahead at market trends and identify new opportunities
• Excellent analytical skills and proficiency with financial models and platforms

· Min 5-8 years of experience as Project Manager within banking industry on Data, Transformation or Process Domain

· Strong command of Excel VBA / Macros

· Good command of analysis approach and methodology

· Good track record on past delivery of projects

· Synthesis and coordination skills, focused communication to management and stakeholders.

· CIPT / CIPP/CIPM is a plus

We are seeking a SOC L1 Engineer who will be part of our growing Global Operations & Delivery team, which monitors, investigates, and resolves security incidents, violations, and suspicious activities. Our global Operations group takes innovative approaches and uses the most cutting-edge technologies to transform the operations of our customers and secure the security landscape.

Level 1 SOC Analyst:

Job Description

· Resolve, escalate, report, and raise recommendations for resolving and remediating security incidents

· Handle the advanced monitoring of system logs, SIEM tools, and network traffic for unusual or suspicious activity

· Set up SIEM solutions and troubleshoot connectivity issues

· Investigate and resolve security violations by providing post-mortem analysis to illuminate issues and possible solutions

· Collate security incident and event data to produce monthly exception and management reports

· Report unresolved network security exposure, misuse of resources, or noncompliance situations using defined escalation processes

· Assist and train team members in the use of security tools, the preparation of security reports, and the resolution of security issues

· Develop and maintain documentation for security systems and procedures

· Recommend, schedule, and apply fixes, security patches, and any other measures required, in the event of a security breach

Experience & Qualifications Required

· Minimum 1 years of experience as a Analyst working as part of a SOC team

· Experience with SIEM vendors such as QRadar, ArcSight, RSA, and LogRhythm, Splunk.

· Experience in incident response, and in writing procedures runbooks and playbooks

· Ability to work with customer’s IT and security teams

SOC Analyst, Senior Security Analyst

Job Description

The Business Analyst/Project Manager role in corporate technology is a critical function. The team is responsible for requirements documentation, project delivery, program management, domain knowledge, and collaboration with all teams involved in the software development lifecycle. The team covers all post-trade support including all middle office and back office functions: trade capture, position keeping, operations, treasury, finance, compliance, human resources, investor relations, procurement, etc. This particular role will be focused heavily on Regulatory reporting and compliance leading the MAS and supporting the MIFID reporting efforts.

Principal Responsibilities

• Project delivery of corporate technology-sponsored and business-driven projects

• Develop and document business requirements for regulatory initiatives including understanding the regulations and documentation of the interpretation and rules associated with the implementation

• Collaborate with stakeholders to gather, document, and analyse business requirements related to MAS reporting and develop technical solutions accordingly.

• Data analysis on specific requirements for technology projects

• Communication of requirements to development and testing teams

• Developing and enforcing project governance for various initiatives and ensuring consistent communication with stakeholders.

• Prepare comprehensive documentation, including functional and technical specifications, test plans, data dictionaries, and user guides.

Qualifications/Skills Required

• 7+ years of hands on experience with business analysis in financial services

• 3+ years of experience in regulatory reporting space (MAS experience a plus)

• Proven track record of hands-on project delivery experience across the SDLC at an Investment Bank, Software Vendor, Exchange or ATS, or Buy Side Firm

• Experience with development methodologies including waterfall or agile

• Experience coordinating projects across multiple teams / functional areas

• Ability to communicate at detailed levels to development teams and users and executive updates to senior stakeholders.

• Excellent attention to detail, with the ability to identify discrepancies, trends, and potential reporting issues

• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and propose innovative solutions

• Ability to thrive in a dynamic, fast-paced environment with an independent/self-starter work ethic.