Job description

Google's leadership team hand-picks thorny business challenges, and members of BizOps work in small teams to find solutions. As part of this team you fully immerse yourself in data collection, draw insight from analysis, and then zoom out to develop compelling, synthesized recommendations. Taking strategy one step further, you also persuasively communicate your recommendations to senior-level executives, roll-up your sleeves to help drive implementation and check back-in to see the impact of your recommendations.

Additional job description

The APAC Platforms and Growth team is on a mission to connect users to the magic of YouTube, full-funnel lifecycle programs across owned and operating marketing inventory to drive awareness, acquisition, retention, and engagement channels of core product offerings. The role of the Platforms function is to build the channels, tools and operations, working with the Growth team who drive deep end-to-end acquisition and retention for our most strategically important product areas.

Qualifications

Job responsibilities

• Design and develop regional performance scorecards and reports to monitor key on-platform metrics and trends across priorities business areas.
• Analyze user behavior on our platform by conducting in-depth analysis of user interactions across key areas of the business to identify opportunities for improvement.
• Collaborate in quarterly planning and forecasting, providing data-driven recommendations to prioritize campaigns and optimize finite inventory and impression caps.
• Monitor and analyze campaign performance across initiative teams; providing actionable recommendations to stakeholders to optimize inventory.
• Design and implement new dashboards and BI tooling, empowering marketers to self-serve various cuts of data for informed decision-making. Collaborate with stakeholders to understand data requirements and provide ongoing support and training.

Minimum qualifications

• Bachelor's degree in a research or quantitative field (e.g., Social Sciences, Statistics, Mathematics, Bioinformatics, Economics, etc.) or equivalent practical experience.
• Experience designing, scoping, executing, and delivering research and analysis projects.
• Experience managing research and measurement agencies.
• Experience translating research findings and insights into marketing recommendations.
• Experience with SQL techniques or exposure to data modeling or machine learning concepts, scripting, or data dashboard.

Preferred qualifications

• Experience with qualitative research methods and approaches, designing experiments, analyzing data from experiments and summarizing findings.
• Passion for the web video/YouTube ecosystem and digital culture or experience in eCommerce or subscription business.
• Familiarity with data pipeline tools, data warehousing, or infrastructure processes.

Summary

Imagine what you could do here. The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magnificent, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. We are seeking for a highly motivated professional to be a part of the Global Business Operations team. You will focus on APAC Retail Contact Center performance and support for decision of Apple’s Global Retail Customer Care. This position will have a direct role in owning the performance of key operational metrics for RCC. The role requires a detailed understanding of contact center performance metrics and analytics and will drive operational performance improvement at vendor and Apple contact center sites.

Description

This role will work as Individual contributor with full ownership of ensuring the contact centre is fulfilling its performance metrics related goals. With the support of data, this role acts as a consultant to provide insights, observations and recommendations to help improve the business.

Responsibilities:

• Perform quantitative analysis to identify trends, key root causes affecting key performance indicators, translate data into actionable insights and collaborate closely with site lead, Area Managers and Vendor Managers to connect the dots between data and business
• Lead and run Business Reviews in collaboration with partners and drive discussion on performance
• Define, measure and track performance, ensuring end-to-end visibility of metrics, and driving consistency across regions
• Develop effective reporting dashboards for business to analyze the key trends of metrics and generate insights
• Engage with partners to define and achieve metric goals
• Drive positive collaboration with functional teams and your peers to support both strategic and tactical initiatives

Minimum Qualifications

• 4+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience
• 3+ years of confirmed data analytics experience including significant knowledge across these tools and languages: Excel, Tableau, SQL, and Python
• Effective presentation and communication skills, including ability to explain sophisticated data and charts in a concise manner to large cross-functional audiences
• Solid team player and analytical demeanor

Preferred Qualifications

• Experience supporting contact centers is preferred
• Experience in performing statistical modeling and analysis and Text Analytics is a plus
• Bachelor’s degree in engineering, mathematics, finance, statistics, economics or other quantitative area, Master Degree or equivalent experience is a plus

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

ALM Risk Business Analyst

1. Responsibilities
1.1. Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.
1.2. Perform impact analysis of enhancement requests on existing processes.
1.3. Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.
1.4. Plan, schedule, and execute to deliverable objectives from initiation till successful implementation within agreed timelines.
1.5. Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.
1.6. Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verifications to ensure system deliveries meet requirements objectives.
1.7. Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.
1.8. Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

2. Requirements
2.2. Understanding and experience in ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.
2.3. Prior experience in implementing or managing an ALM Risk System would be an advantage.
2.4. Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.
2.5. Knowledge of machine learning and AI usage would be useful.
2.6. Proficient in SQL and Excel
2.7. Strong inter-personal, communication, presentation, analytical and problem-solving skills

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Looking for an immediate starter with a minimum of 2-3 years of full set accounting experience. Candidates with taxation experience will be highly advantageous.

Job Details:

• Contract: 1 year
• Location: West - Clementi
• Working Hours: Mondays to Fridays: 8.30 am to 5.30 pm (Wednesday : 8.30 am to 6.00 pm)

Job Description:

• In charge of the preparation of entities’ monthly, quarterly and annual financial statements in compliance with all regulatory requirements, including SFRS, Corporate tax, Charity and IPC specific reporting obligations
• Ensure accurate and timely delivery of monthly, quarterly and annual financial reports, including the analysis and commentary on major variances
• Provide monthly audit schedules and assist in internal and external audit queries
• In charge for preparation of entities corporate tax (ECI) and work closely with tax agent to file annual corporate tax returns
• Handle all tax queries and tax audit whenever required
• Assist with preparation of transfer pricing documentation
• Support and ensure compliance with all financial filling requirements, corporate tax filling requirement
• Involve in continuous process improvement for more effective and efficient operation
• Assist in new business initiatives and system implementation when required
• Able to work within tight deadlines

Qualifications and requirements:

• Degree in accounting or ACCA and/or its equivalent
• Minimum 2-3 years working experience with full set accounting and preferably with audit/tax background.
• Good working knowledge of SFRS and Singapore tax.
• Well-versed in MS Office, especially MS Excel, Powerpoint, Word and Outlook
• A self-starter who can plan, organize and take initiative to meet job objectives and deadlines independently
• Can-do attitude, good team player, driven and passionate.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/8839

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

The candidate will be part of MHC Project Management Office & Business Solutions and will be assigned to lead business requirement gathering in various projects or system enhancements. This is a hands-on role which requires understanding of Insurance & Healthcare process and system, strong analytical skills and a high level of accuracy when defining business specifications

Key Responsibilities:

• Liaise with end users to produce/refine business specifications (Business Requirement Document)
• Liaise with Sales, Operations, Finance, and IT teams to ensure accurate functional coverage
• Define and produce testing plan and provide guidance in user acceptance testing (UAT)
• Manage and escalate risks and issues to management (Issues, Risks & Action Management)

Competencies:

• Business oriented with a clear focus on results and deliveries
• Strong business acumen; keen to understand and quick to identify risks and opportunities.
• Be creative, innovative, pro-active, and convincing in terms of finding solutions
• Strong communication and presentation skills both verbal and written.
• Experiences in operations or IT project environment.

Requirements:

• Good knowledge in Apps, Webs, and mobile technology (prefer but not mandate)
• Degree in Information System, Computer Science, or professional certificates in relevant fields
• At least 3 years of working experiences in related fields
• Prefer with insurance, TPA or healthcare background

Stratas Advisors is seeking an analyst for its practice area pertaining to renewable transport fuels, including biofuels. The primary focus of this position will be conducting research on renewable transport fuels from Asian and global perspectives. The analyst will gather and analyze information and data, and distill key takeaways and implications, provided to clients through online client products and bespoke consulting engagements.

Strong teamwork skills as well as the ability to work independently are critical to this role.

Responsibilities:

• Monitor and collect data/information on the biofuels and other renewable transport fuels and the transport and energy sectors, including overall market growth, fiscal policies, sales of alternative vehicles, trade dimensions and developments by competitor, at a country and region level.
• Forecast and model supply and demand, production capacity, feedstock splits, support mechanisms and tariffs at the regional and country level.
• Prepare written analysis of markets and policies in reports/memos/data provided for internal use and for clients, as well as in other forms, such as PowerPoint slides and Excel files.
• Streamline overall data gathering and handling.
• Help coordinate data and information sharing between the Decarbonization and Renewables practice and other teams within Stratas Advisors (e.g., Automotive, Fuels Specifications and Hydrogen teams).
• Deliver analytical content and market insights associated with strategic consulting engagements.
• Provide research and analytical support to other teams within Stratas Advisors when required.

Requirements:

• Experience in an analyst or research role, particularly within the transport or energy sector, is desirable.
• BA/BS is required, and an MA/MS, specifically with work in economics or transportation/energy, is a plus.
• Strong quantitative skills with a comfort level using MS Excel are critical.
• Strong written and verbal communication skills in English.
• Strong problem-solving/critical thinking skills.
• High level of personal interest and enthusiasm in the transport and energy industries.
• Understanding of the transport industry, including basic familiarity with foundational technologies, trends, and regulatory environment are a plus.
• Understanding of general economics, including but not limited to supply/demand and price relationships, and familiarity with international markets.
• Knowledge of Mandarin Chinese, Japanese, Hindi or other Asian languages is a plus.
• Experience working in a fast-paced environment with rapidly shifting priorities such as consulting is desirable.
• Willingness to work remotely and travel for business on an occasional basis (less than 10%).
• Candidate must have the legal right to live and work in Singapore without the need for a work permit or sponsorship.

Stratas Advisors offers a competitive remuneration and benefits package including health insurance and bonus holidays.

Please submit your CV and cover letter to [email protected] by Friday 10 January 2025 COB. Clearly mark “Renewables and Decarbonization Analyst“ in the subject of your email.

Interviews will be conducted online on a rolling basis.

Stratas Advisors is an Equal Opportunity Employer.

Responsibilities

· Provide 24x7 production support onsite / offsite.

· Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

· Prioritize defects and plan for production release based on defect criticality or align with quarterly release

· Follow up on defect and incident closure and meet incident closure KPI

· Share production defect support learning with QA team and development team to improve application quality and minimize future defects

· Make sure system availability as per respective agreed SLA

· Support EOD batch run

· Perform annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Ensure proper knowledge transfer (KT) from project / development team before enhancement release

· Ensure application documentation is properly updated for each production release

Requirements

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· At least 10 years of Mainframe experience.

· At least 5 years of solid Base CARDLINK (Credit and Debit Card System) hands-on experience.

· Cards and payments domain Knowledge.

· Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.

· Expert knowledge and use of Mainframe tools such as; Control-M, Endevor, File-Aid, Control-M.

Prior application or production support experience

Key Domain/ Technical Skills:

· Mainframe, Cardlink

· COBOL, JCL, VSAM, CICS, Ezytrieve

· Microsoft Office.

This role offers an exciting opportunity to be part of a global team, working in a fast-paced environment where your expertise in trade operations will be highly valued. You'll have the chance to work with a diverse group of professionals and contribute to the success of the business by ensuring smooth operations and effective communication across all levels.

• Opportunity to work in a dynamic, fast-paced environment
• Be part of a diverse and inclusive team
• Contribute significantly to business success

What you'll do:

As a Trade Operations Analyst, you will play a crucial role in ensuring the smooth operation of all trading activities. Your excellent communication skills will be put to use as you liaise with various stakeholders, from traders to regulators. You will be responsible for identifying and resolving any issues that may affect trading operations, maintaining accurate records, and collaborating with other teams to improve operational efficiency. Staying updated on market trends and regulatory changes will also be part of your daily responsibilities.

• Ensure smooth operation of all trading activities
• Communicate effectively with various stakeholders
• Identify and resolve any issues that may affect trading operations
• Maintain accurate records of all trading activities
• Collaborate with other teams to improve operational efficiency
• Stay updated on market trends and regulatory changes

What you bring:

The ideal candidate for the Trade Operations Specialist role brings strong knowledge of trading operations, excellent communication skills, and the ability to identify and resolve issues efficiently. Your experience in record keeping will be invaluable in this role, as well as your ability to collaborate effectively with other teams. Knowledge of market trends and regulatory changes is also essential.

• Strong knowledge of trading operations
• Excellent communication skills
• Ability to identify and resolve issues efficiently
• Experience in record keeping
• Ability to collaborate effectively with other teams
• Knowledge of market trends and regulatory changes

What sets this company apart:

This company prides itself on its commitment to diversity and inclusion, providing a supportive and collaborative work environment where everyone's voice is heard. They offer flexible working opportunities, generous pensions contributions, and training opportunities for their employees. Their dedication to employee growth leadership is evident in their supportive leadership style.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Role Overview:

The Salesforce Business Analyst will bridge the gap between stakeholders and the development team to ensure business needs are met effectively within the Salesforce platform. The role involves gathering requirements, managing backlogs, and conducting user acceptance testing using Agile methodologies. The ideal candidate will have a strong understanding of Salesforce features and collaborate to drive successful implementations and system optimizations.

Key Responsibilities:

● Serve as a key liaison among stakeholders to identify and understand project requirements, user stories, and acceptance criteria for Salesforce implementations.

● Apply deep understanding of Salesforce’s capabilities and limitations to guide effective and scalable solutions for system implementation.

● Collaborate closely with the development team, Scrum Masters, and Product Owners to align project goals with business objectives and ensure successful delivery.

● Conduct requirement analysis, user acceptance testing, and manage backlog prioritization in an Agile project setting.

Mandatory Qualifications & Experience:

● At least a Diploma, preferably in Business, Computer Science, Information Technology, or an Engineering discipline.

● Minimum of 3 years as a Business Analyst, Scrum Master, Product Owner, or equivalent in Agile projects.

Certifications:

● Certified Scrum Product Owner (CSPO) or Certified Scrum Master (CSM) or an equivalent Agile certification.

● Salesforce Certified Business Analyst

● Salesforce Administrator Certification (CRT101)

Direct Responsibilities

As part of Monitoring & Production Support of Payments, SWIFT and Cash flows, candidate will:

Manage the incidents and crisis communication

- Crisis Management:

• Analyze the criticality of the malfunction and implement the appropriate incident management and communication actions
• Identify and coordinate key actors in order to restore the service. Lead crisis conference call
• Communicate and provide status updates on issues to business users, management team and other stakeholders.

Provide production support

• Respond to the back office Business lines in case of a malfunction in the execution of a flow (internal failure or client failure) and keep them regularly informed in case of an incident.

Take part in the Monitoring and repair of flows

• Perform daily routine check and monitoring global assets (Cash Management layers, SWIFT related components, message files and event logs).
• Ensure the operational end-to-end monitoring using the available tools and procedures.
• Identify gaps in the process with the expected nominal operation.
• Supervise the recurrent maintenance intervention.

Technical & Behavioral Competencies

The candidate should demonstrate a combination of technical and functional skills together with excellent communication and interpersonal skills. He/she must have a genuine willingness to work in a role where the operation of availability & time-critical systems is routine.

Successful candidate might be required to work in shift and weekend rotation. An understanding that occasionally after hours’ response to problems will be required.

The following knowledge and experience are required:

• Ability to assimilate functional & technical architectures
• Technical appetence for manipulating files and conducting application configuration operations
• Analytical and information structuring skills
• Trouble shooting and problem solving
• Stress resistance: responsiveness and capacity to reprioritize your actions
• Ability to take initiative and make decisions
• Rigorous and accuracy
• Ability to collaborate (strong team player)
• Communication skills and client focus

Must have Qualifications

• SWIFT or Cash Management background
• Experience 3/5 years
• Data Analytics
• Technology expert in ETL and data processing
• Alteryx, Python, Statistical Analysis, Informatica

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

About Us:

Hippo Prop is a fast-growing, innovative property agency dedicated to delivering exceptional real estate solutions. We are known for blending technology, creative marketing, and forward-thinking strategies to transform the way properties are bought, sold, and rented in Singapore through brands such as SmartSeller. If you are passionate about property, tech, and creating compelling content, this is your chance to make an impact.

Role Overview:

We are looking for a Property Market Analyst who is analytical, data-driven, and passionate about real estate trends. This role involves analyzing market data, identifying opportunities, and providing insights that support business decisions, marketing strategies, and client advisories. You will be integral in helping us understand the evolving property landscape in Singapore and guide strategic planning.

Key Responsibilities:

• Market Research & Analysis: Conduct in-depth research on Singapore’s property market, including trends, pricing, transaction volumes, and regulatory developments.
• Data Interpretation: Analyze and interpret data from various sources (e.g., URA, HDB, PropertyGuru) to generate insights and reports that inform business decisions.
• Forecasting: Develop market forecasts, identifying potential investment opportunities, pricing strategies, and growth sectors.
• Competitive Analysis: Monitor competitor activities, products, and pricing strategies, providing insights that can be used to refine Hippo Prop’s competitive positioning.
• Client Advisory: Provide agents and property buyers with accurate data insights, reports, and presentations that enhance their understanding of the property market.
• Strategy Support: Collaborate with marketing, sales, and management teams to refine strategies based on market data, helping to align business goals with market realities.
• Reporting: Prepare regular reports, dashboards, and presentations that track market performance and support strategic initiatives.
• Trend Spotting: Stay up-to-date with economic indicators, demographic shifts, and other factors influencing the property market, offering timely insights.

Qualifications:

• Education: Bachelor's degree in Real Estate, Business, Economics, Finance, or a related field.
• Experience: At least 3 years of experience in property analysis, real estate consultancy, or a related field.
• Analytical Skills: Strong analytical abilities, with proficiency in data analysis tools such as Excel, Tableau, or other business intelligence software.
• Research Skills: Ability to conduct thorough research, interpret complex data, and present findings in a clear and actionable format.
• Market Knowledge: Solid understanding of the Singapore property market, including residential, commercial, and HDB sectors.
• Communication: Excellent verbal and written communication skills, with the ability to present complex data insights clearly to both technical and non-technical audiences.
• Detail-Oriented: High level of accuracy and attention to detail, ensuring all data is precise, relevant, and actionable.
• Adaptability: Strong problem-solving skills and the ability to adapt quickly to changing market conditions and business needs.

Job scopes

• Assist Front Office with doing a 1st level check on KYC profiles to ensure completeness and accuracy before approval
• Perform name screening to check clients for adverse news
• Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations
• Collaborate with internal stakeholders, including compliance, risk management team and checker team to ensure alignment with company policies and industry best practices.
• Perform CDD/EDD review on high net-worth client and establish client's source of wealth according to company policies.
• Execute day to day operation tasks.
• Performing the due diligence on new/existing clients, requesting the KYC information, documentation, review, and verification of received documentation and making an analytical risk assessment.
• Periodically evaluate existing Clients according to established policies and procedures.
• Periodical review of KYC records as to completeness, including verifying that due diligence has been performed and that standards are complied with; also, that the files and risk assessments are current and up to date.
• Investigating high risk clients and reporting where necessary, including Politically Exposed Persons, and obtaining all necessary documentation to complete the client file.
• Maintain continuous contact with customer to keep customer file updated.
• Communicate effectively and efficiently with relevant internal and external parties to obtain KYC documents.

Job Requirement:

• Bachelor’s degree or diploma in banking/ finance or in any related majors
• At least 2-3 years of experience in KYC role within the banking, financial, or insurance industry
• Good understanding of AML and Counter Financing of Terrorism (CFT) framework
• Good to have experience with AML monitoring and screening
• Excellent research and analytical skills
• Must have good planning and time management/prioritization skills
• Good interpersonal skills

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Key Responsibilities:

• Conduct analyses on lab samples, raw materials, and specialized samples using chemistry and biochemistry techniques.
• Ensure assigned tests are executed promptly and in adherence to Standard Operating Procedures (SOPs).
• Perform regular calibration and maintenance of laboratory equipment.
• Review and approve QC records and logbooks.
• Track and analyze lab results for trends.
• Initiate and participate in investigations for Out of Specification (OOS) results, invalid tests, and laboratory deviations, aiding in the timely closure of lab investigations and Corrective and Preventive Actions (CAPAs).
• Develop and update SOPs, forms, training qualifications, and risk assessments.
• Provide technical support for troubleshooting lab-related issues, such as equipment malfunctions or method inconsistencies.
• Ensure safe handling, disposal of waste, and a secure working environment.
• Maintain 6S standards and ensure cleanliness within the analytical lab.
• Support Operational Excellence initiatives, including GEMBA and GMP inspections.
• Participate in projects aimed at enhancing safety and promoting continuous improvement.
• Assist the Supervisor during internal and external compliance audits.
• Follow Environmental Health and Safety (EHS) requirements of the site.
• Uphold fair and respectful relations with colleagues, adhering to Takeda’s Code of Conduct.
• Perform other duties as assigned by the Supervisor.

Education and Experience Requirements:

• Bachelor’s degree in Chemistry, Biochemistry, Biotechnology, or a related field, with preferably 2-4 years of experience in the pharmaceutical, biopharmaceutical, or related manufacturing sector.

Technical Skills:

• Proficiency with laboratory equipment.
• Familiarity with Empower and Laboratory Information Management Systems (LIMS).
• Competency in Microsoft Office applications.

Responsibilities

· Investigates and process Bankers’/Customer’s/Business Units’ GIRO/FAST requests and inquiries within the agreed Service Level Agreements.

· Performs daily reconciliation on outstanding investigation cases handled to ensure that all cases are attended to and followed up until complete closure.

· Documents all investigation cases handled daily for records, management reporting and performance measurement purposes.

· To perform any ad-hoc tasks as assigned from time to time and/or participate in UAT/Projects as and when required.

· To participate in team huddle sessions (on rotation basis) sharing on operational process lapses/gaps, the related root causes and implementation plans; raise any other changes/issues which may impact daily operations etc with objective to drive quality and cohesiveness.

Skills/Requirement

· Minimally Diploma/Bachelor’s degree or equivalent work experience in related industry.

· Exposure in Investigation and process

· Exposure in PAYMENTS/GIRO/FAST requests and inquiries

· Able to multi-task and manage priorities in a fast-changing environment

· Able to use design thinking principles to improve and streamline existing processes

· Proficient in the use of MS Office

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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This 5-month contract role focuses on ensuring timely, efficient, and accurate testing and troubleshooting of actuarial products in collaboration with stakeholders.

Key Responsibilities:

• Set up and code products in the product engine, including tables and formulas.
• Support testing processes to ensure accuracy and timely delivery of products.
• Troubleshoot defects with Actuarial Pricing, Product Implementation, and IT teams.
• Coordinate testing milestones to meet project timelines and regulatory standards.
• Identify, assess, and mitigate business and regulatory compliance risks.

The ideal candidate is detail-oriented, technically skilled, and collaborative, with a solid foundation in Actuarial Studies.

Key Requirements:

• Bachelor’s degree in Actuarial Studies or a related field.
• Detail-oriented, efficient, and adept at working under pressure.
• Strong interpersonal, verbal, and written communication skills.
• Proven technical and analytical expertise in actuarial processes.
• Proactive in risk management, compliance, and continuous improvement.

If you’re ready to make a meaningful impact with your actuarial and technical expertise, apply today and join our team in delivering top-notch product solutions!

We regret to inform you that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Responsibilities

• Understand user requirements and perform system analysis, design and document functional and system specifications.
• Design, develop, troubleshoot, test, document, and deploy new solutions quickly and reliably.
• Build the frontend and backend software, build business logics and APIs in the back-end to connect all systems and components together.
• Ensure the delivered applications follow security best practices and comply to enterprise security standards.
• Maintain and improve existing web applications
• Involve in both frontend and backend development
• Any other Ad Hoc duties as assigned

Job Requirements

• Degree/Diploma in software engineering or computer science or any related disciple
• Minimum of 1 -2 years of development experience with Java, J2EE, Springboot and Hibernate.
• Familiar with Object Oriented Design and Analysis, Design Pattern and UML
• Proactive, motivated and team player

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.
• Perform impact analysis of enhancement requests on existing processes.
• Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.
• Plan, schedule, and execute to deliverable objectives from initiation till successful implementation within agreed timelines.
• Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.
• Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verifications to ensure system deliveries meet requirements objectives.
• Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.
• Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

Requirements:

• Degree in Banking, Financial Engineering, Computer Science, or any other related quantitative discipline with about 1 to 5 years’ relevant experience in business analysis area
• Understanding and experience in ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.
• Prior experience in implementing or managing an ALM Risk System would be an advantage.
• Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.
• Knowledge of Machine Learning and AI usage would be useful.
• Proficient in SQL and Excel
• Strong inter-personal, communication, presentation, analytical and problem-solving skills
• Accountable and self-starter

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

JOB DESCRIPTION

Job Title

Technical Business Analyst

Occupation

BUSINESS ANALYST

Job Description & Requirements

About the Client:

Our client is a Multinational IT Company

Responsibilities:

• Partner with IT and wealth management teams to document business requirements and optimize processes.
• Translate business needs into detailed use cases, process flows, and functional specs.
• Collaborate with development teams to ensure alignment with business goals.
• Define UAT test cases and work on data quality improvements.
• Act as a liaison between business units and technical teams to address project challenges.

Requirement:

• Experience On Business Analyst in wealth management or financial services.
• Strong understanding of wealth management products and Agile methodologies.
• Proficiency in business analysis tools (e.g., JIRA, Confluence) and knowledge of BI tools is a plus.
• Excellent communication skills with the ability to work collaboratively and present complex information clearly.
• Up-to-date with industry trends and technology in wealth management.
• Soft Skills: Problem-solving, adaptability, detail-oriented, team collaboration, continuous learning.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

Job Responsibilities:

• Be accountable for the day-to-day media-related data analysis for Chinese market
• Ensure timely completion of projects
• Supervise the quality of ratings for external vendors, collaborate and provide feedback
• Create high quality reports by analyzing the issues and patterns for the market and provide feedback to technical teams
• Collaborate with technical teams to evaluate and analyze the company’s search algorithms and data, and identify opportunities for improvement
• Vet new relevance algorithms and features by rating pages and providing feedback to the engineers for improvement
• Use metrics and query logs to uncover relevance, data issues and suggest changes to algorithms
• Work cross-functionally to help resolve search and recommendations issues
• Train and lead fellow analysts, help improve overall team growth
• Translate written data/content in Chinese into English or vice versa
• Liaise with Chinese-speaking vendors and counterparts based in China

Key Qualifications:

• At least 3 years of relevant experience in analyzing large data sets and generating reports that identify patterns
• Experience with data, financial, or business analysis using SQL, macros, etc.
• A team-player who works well with cross-functional teams with exceptional interpersonal skills
• Technical - solid quantitative skills, including analytical abilities and math proficiency
• Excellent analytical and problem-solving skills
• Solid verbal and written communication skills
• Ability to work successfully with teams on multiple projects under tight deadlines
• Willingness to be proactive in bringing new, innovative ideas to the table
• Able to read and write in Chinese to liaise with vendors and counterparts based in China, and translate written and oral content in Chinses into English or vice versa

Additional Requirements

• Experience with data, financial, or business analysis using SQL, macros, etc.
• Experience with search and recommendations engines
• Experience working in the music or movies/tv space

JOB DESCRIPTION

Job Title

Payment Investigation Analyst

Occupation

ANALYST

Job Description & Requirements

About the Client:

Our client is a multinational Bank.

Responsibilities:

• Investigates and process Bankers’/Customer’s/Business Units’ GIRO/FAST requests and inquiries within the agreed Service Level Agreements.
• Performs daily reconciliation on outstanding investigation cases handled to ensure that all cases are attended to and followed up until complete closure.
• Documents all investigation cases handled daily for records, management reporting and performance measurement purposes.
• To perform any ad-hoc tasks as assigned from time to time and/or participate in UAT/Projects as and when required.
• To participate in team huddle sessions (on rotation basis) sharing on operational process lapses/gaps, the related root causes and implementation plans; raise any other changes/issues which may impact daily operations etc with objective to drive quality and cohesiveness.
• To be involved in regular process reviews to manage risk & control and ensure team’s strict compliance to laid down controls and procedures.

Requirement:

• Able to communicate effectively and work in a team with others.
• Able to multi-task and manage priorities in a fast-changing environment.
• Possess strong analytical and problem-solving skills.
• Able to use design thinking principles to improve and streamline existing processes.
• Proficient in the use of MS Office.
• Meticulous individual with an eye for detail.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

As a Risk Management Analyst, you will gain exposure to the areas of Credit, Market and Operational Risk within our company. Key responsibilities include but are not limited to the following: -

· Manage and ensure effective implementation of risk policies

· Monitor and compute daily PnL/VaR computation and validation against market movements

· Conduct system testing and UAT development

· Conduct initial credit scoring of newly onboarded clients and periodic credit reviews on existing clients

· Assist in documentation on risk methodologies subject to management, model validation, audit & regulatory scrutiny

· Create dashboard and data visualization

· Prepare monthly and daily reporting to Head of Risk Management and Senior Management

Requirements

· Candidate should be meticulous, responsible & self-driven. Teamwork, and good interpersonal and communications skills are essential

· Ability to work independently in a fast-paced environment.

· Possess interest and ability to understand, evaluate and manage the various risks inherent in a brokerage firm

· Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Finance/Accountancy/Banking or equivalent

· Required language(s): English, Mandarin

· Any working experience in the related field is required for this position will be advantageous

· Candidate required to work shifts and on public holidays.

Responsibilities:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows to identify areas for improvement. Create detailed user stories, use cases, and functional specifications.
• Project Planning: Assist in project planning and management, including defining project scope, objectives, and deliverables.
• Communication: Serve as a liaison between business stakeholders and the development team to ensure clear understanding of requirements and priorities.
• Solution Design: Work with the development team to design solutions that meet business needs and align with technical capabilities.
• Testing and Validation: Participate in testing activities to ensure that the developed solutions meet the specified requirements. Facilitate user acceptance testing (UAT).
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance business operations and efficiency.

Skills and Qualifications:

• Analytical Skills: Strong analytical and problem-solving skills to evaluate business processes and identify solutions.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with stakeholders at all levels.
• Technical Knowledge: Understanding of software development processes and methodologies. Familiarity with tools such as JIRA, Confluence, or similar.
• Project Management: Ability to manage multiple tasks and projects simultaneously, with a focus on delivering high-quality results.
• Interpersonal Skills: Strong interpersonal skills to build relationships and work collaboratively with cross-functional teams.
• Education: Bachelor’s degree in Business Administration, Information Technology, or a related field. Relevant certifications (e.g., SCRUM Master, Product Owner) are a plus.

Experience:

• Work Experience: at least 3 years of experience as a Business Analyst, preferably in an application development or software development environment.
• Industry Knowledge: Experience in the specific industry (e.g., finance, healthcare, retail) can be beneficial.

Role Overview:

The Salesforce Business Analyst will bridge the gap between stakeholders and the development team to ensure business needs are met effectively within the Salesforce platform. The role involves gathering requirements, managing backlogs, and conducting user acceptance testing using Agile methodologies. The ideal candidate will have a strong understanding of Salesforce features and collaborate to drive successful implementations and system optimizations.

Key Responsibilities:

● Serve as a key liaison among stakeholders to identify and understand project requirements, user stories, and acceptance criteria for Salesforce implementations.

● Apply deep understanding of Salesforce’s capabilities and limitations to guide effective and scalable solutions for system implementation.

● Collaborate closely with the development team, Scrum Masters, and Product Owners to align project goals with business objectives and ensure successful delivery.

● Conduct requirement analysis, user acceptance testing, and manage backlog prioritization in an Agile project setting.

Mandatory Qualifications & Experience:

● At least a Diploma, preferably in Business, Computer Science, Information Technology, or an Engineering discipline.

● Minimum of 3 years as a Business Analyst, Scrum Master, Product Owner, or equivalent in Agile projects.

Certifications:

● Certified Scrum Product Owner (CSPO) or Certified Scrum Master (CSM) or an equivalent Agile certification.

● Salesforce Certified Business Analyst

● Salesforce Administrator Certification (CRT101)