Job description:

Reports to the Head of Account Management and the CEO. You will have main missions to manage the customer relationship in your area.

Customers’ relationship:

• Ensure fulfilment of performance.
• Monitor contracts compliance and regulatory requirements in area of responsibility.
• Maintain positive relationship with customers.
• Prepare, coordinate and conduct customers meetings.
• Manage and solve claims by setting up associated corrective plans.
• Ensure customers satisfaction.
• Prospect for business development
• Manage the contract sustainability and provide means to improve it.

Operations monitoring:

• Support, when necessary, suppliers’ contract writing in conjunction with the Strategic Partnerships.
• Coordinate technical queries from the Customer upon request from the technical department.
• Coordinate and write down operational processes.
• Be part of the bidding process upon request.
• Manage and follow up retrofit campaigns in conjunction with the technical department.
• Coordinate logistics flow in conjunction with all the stakeholders (internal, suppliers, customers) in order to reach the goals.
• Report and escalate to the direct and transversal management (GM, CEO, Strategic Partnership, Finance, Sales).

Quality:

• Support our process of continuous improvement with vendors and providers.
• Follow up open quality actions until closure.

Regulation:

• Support our Customs Manager to enforce customs and transport rules.

Autonomy:

• Ability to propose solutions requiring managerial validations and ensure implementation.
• Coordinate project with other departments and report to the management.

Travel:

• Regular travel is to be expected between 30%.

Technicity:

• Skills improvement on the tools and to be a creative force.

Requirements:

• Degree/Master Degree in Supply Chain Management, Aviation or related discipline in Customer Support/Business functions.
• At least 3-5 years in the Aviation/Aerospace and Customer Support/Supply Chain Management (SCM).
• Experience in air / logistics / supply chain management (SCM).
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Ability to prioritize and meet critical deadlines.
• Ability to speak French is an added advantage.
• Proficient in excel and knowledge in SAP, sales and airline operations will be an advantage.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job description:

Reports to the Head of Account Management and the CEO. You will have main missions to manage the customer relationship in your area.

Customers’ relationship:

• Ensure fulfilment of performance.
• Monitor contracts compliance and regulatory requirements in area of responsibility.
• Maintain positive relationship with customers.
• Prepare, coordinate and conduct customers meetings.
• Manage and solve claims by setting up associated corrective plans.
• Ensure customers satisfaction.
• Prospect for business development
• Manage the contract sustainability and provide means to improve it.

Operations monitoring:

• Support, when necessary, suppliers’ contract writing in conjunction with the Strategic Partnerships.
• Coordinate technical queries from the Customer upon request from the technical department.
• Coordinate and write down operational processes.
• Be part of the bidding process upon request.
• Manage and follow up retrofit campaigns in conjunction with the technical department.
• Coordinate logistics flow in conjunction with all the stakeholders (internal, suppliers, customers) in order to reach the goals.
• Report and escalate to the direct and transversal management (GM, CEO, Strategic Partnership, Finance, Sales).

Quality:

• Support our process of continuous improvement with vendors and providers.
• Follow up open quality actions until closure.

Regulation:

• Support our Customs Manager to enforce customs and transport rules.

Autonomy:

• Ability to propose solutions requiring managerial validations and ensure implementation.
• Coordinate project with other departments and report to the management.

Travel:

• Regular travel is to be expected between 30%.

Technicity:

• Skills improvement on the tools and to be a creative force.

Requirements:

• Degree/Master Degree in Supply Chain Management, Aviation or related discipline in Customer Support/Business functions.
• At least 3-5 years in the Aviation/Aerospace and Customer Support/Supply Chain Management (SCM).
• Experience in air / logistics / supply chain management (SCM).
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Ability to prioritize and meet critical deadlines.
• Ability to speak French is an added advantage.
• Proficient in excel and knowledge in SAP, sales and airline operations will be an advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

The Supply Chain Manager will oversee the Asia customer services team, ensuring effective collaboration with Account Managers, the Logistics team, and customers for timely and precise communication. This role focuses on fostering long-term customer relationships and enhancing the value of the services provided.

RESPONSIBILITIES

• Participate in regular customer meetings to assess performance, address requirements, and refine processes.
• Monitor order and delivery schedules, coordinating with customers, the customer service team, and vendors to ensure on-time delivery performance.
• Attend quarterly reviews with customers, led by the Account Manager.
• Handle and resolve claims by implementing corrective action plans as needed.
• Consistently maintain high levels of customer satisfaction.
• Develop and nurture long-term relationships with customers.
• Work closely with Account Managers and Logistics Team; coordinate as a one front approach towards customers
• Monthly operational review with Account Managers, Logistics and Customer Service Teams to review and resolve all outstanding issues
• Prepare and organize operations in accordance to company quality guidelines
• Oversees and manage AOG rostering and assignment
• Develop effective strategies that enhance operational work flow and distribution
• Manage individual team member’s performance to targeted standard through combination of feedback, coaching, corrective counselling and discipline, and performance review
• Analyse service operational performance to identify opportunities for improvement including people, processes and technologies
• Support our process of continuous improvement with customers, vendors and providers
• Work in accordance to ISO9001 and AN/EN9120 standards

Requirements:

• Minimum 3-5 years of relevant and related experience in the Aviation and customer service functions
• Previous management or supervisory experience or demonstrated ability to lead team with strong delegation skills is required
• Experience analyzing and determining staffing requirements, work schedules, and resources needs is desirable.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Responsibilities:

- Design, build, and manage secure, scalable, and efficient cloud-based

systems on Google Cloud Platform (GCP)

- Develop and deploy cloud-native applications using GCP services such

as Compute Engine, App Engine, Kubernetes Engine, and Cloud Storage

- Migrate on-premises infrastructure to GCP, ensuring minimal

downtime and optimal resource utilization

- Ensure compliance with security and regulatory requirements,

implementing Identity and Access Management (IAM) and other

security measures

- Collaborate with cross-functional teams to identify business

requirements and develop technical solutions

- Optimize system performance, monitoring, and logging using GCP tools

like Stackdriver and Cloud Monitoring

- Stay up-to-date with GCP innovations and best practices, applying

expertise to continuously improve cloud architecture

Requirements:

- Google Cloud Certified - Professional Cloud Developer or Cloud

Architect certification

- 2+ years of experience in cloud computing, preferably with GCP

- Strong understanding of cloud architecture, migration, and

deployment

- Proficiency in programming languages like Java, Python, or C++

- Experience with agile development methodologies and version

control systems like Git

- Excellent problem-solving skills and attention to detail

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Position Summary

We are seeking an experienced IT Engineer who is passionate about providing high-quality technical support to our employees in Singapore and globally. This role is critical in providing technical support and for maintaining the hardware and software environment across the company's offices, ensuring that all technology is functioning optimally to support business operations.

Responsibilities

1. Technical Support

• Provide first-level technical support to end-users via MS Teams, email, or in-person, addressing hardware, software, and network-related issues.

2. Troubleshooting & Solutioning

• Provide basic infrastructure or network troubleshooting. Diagnose and resolve technical issues efficiently and escalate complex problems to appropriate teams when necessary.

3. System Maintenance

• Install, configure, and update software applications, desktops, laptops, TV, Meeting Room bookings and peripherals.

4. IT Documentation

• Create and maintain accurate IT documentation, including processes, procedures, and support resolutions.

5. IT Contract & Licences Management

• Review and maintain IT contracts with vendors ensuring proper approval is completed and documented.
• Review all software licences and provide periodic updates & recommendations.
• Plan and provide a table of report on upcoming licences renewals and ensuring the accounts are done correctly and on-time.

6. Asset Management

• Maintain an inventory of IT equipment and ensure accurate asset tracking.

7. Vendor Collaboration and Purchasing of IT assets

• Review need of IT requisition from users and obtain approval from user’s department head and IT head before partnering with vendors to procure hardware and software as needed.
• Procure, manage, and maintain office IT equipment and cabling to meet agreed standards, ensuring they function safely and effectively.

8. Compliance & Audits

• Conduct periodic system audits and ensure IT systems meet security and compliance standards and taking up the lead for IT Audits and second level check by peers or manager.

9. Infrastructure Support

• Assist with office infrastructure setup and maintenance, including firewalls, access points, printers, and workstations.

10. Onboarding/Offboarding:

• Support employee onboarding and offboarding, including configuring accounts and providing user training on IT tools and processes.

11. In addition, the ideal candidate should be

• Be self-reliant and take ownership of their responsibilities.
• Have high ethical standards in the role.
• Possess proficiency in English and able to communicate clearly with stakeholders and IT team.
• Exhibit excellent teamwork skills and adapt to company’s culture and practices.
• Maintain a high standard of work and adhere to service timelines to ensure operational efficiency.
• Identify areas for improvement in the IT support processes and implement changes to enhance service delivery.
• Experienced in using and supporting Microsoft 365, MS Teams and Sharepoint support.
• Ensure good follow-up to case closure.

12. Qualification & Experience

• Diploma or Degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in tech support, desktop support, or a similar role.
• Proficiency in Windows, Linux, and Mac OS; familiarity with both PC and Mac hardware and software is essential.

If you are someone that has the skills and interest to take lead, we welcome you to apply for this role.

Objectives of this position:

The objective of the position is to manage the extract/transform/load processes ensuring the data availability.

Responsibilities:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

•Design, create, modify extract/transform/load (ETL) pipelines in Azure Data Fac-tory ensuring efficient data flow from source to destination.

•Ensure data accuracy and data integrity throughout the ETL processes via data validation, cleansing, deduplication, and error handling to ensure reliable and us-able data being ingested.

•Monitor the ETL processes and optimize ETL pipelines for speed and efficiency, addressing bottlenecks, and ensuring the ETL system can handle the volume, ve-locity, and variety of data.

•Participate in data modeling, designing of the data structures and schema in the data warehouse to optimize query performance and align with business needs.

•Work closely with different departments and IT team to under-stand data requirements and deliver the data infrastructure that supports business goals.

•Provide technical support for ETL systems, troubleshooting issues and ensuring the continuous availability and reliability of data flows.

•Ensure proper documentation of data sources, ETL processes and data architecture.

Requirements:

3 to 5 years of data engineering in Snowflake

3 to 5 years in upstream / downstream Retail industry and/or Supply Chain / Manufacturing domain

Sound Understanding of data quality principles and data governance best practices

Proficiency in data analytics languages like Python, Java, Scala, etc.

Knowledge of big data technologies like Hadoop, Spark and distributed computing frameworks to manage large scale data processing.

Proficient in using version control systems like Git for managing code and configurations.

SnowPro Core Certification and SnowPro Advanced Certification will be advantage

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

· Checking plans, drawings and quantities for accuracy of calculations:

· Ensuring that all materials used and work performed are as per specifications:

· Liaising with contractors, supervisors, quantity surveyors and the general workforce involved in the project:

· Day-to-day management of the site, including supervising and monitoring the site labour force:

· Planning the work and efficiently organizing the plant and site facilities in order to meet agreed deadlines.

· Overseeing quality control, health and safety matters on site.

· Preparing VO and other reports as required.

· Other related duties, as assigned

Job Requirements:

- Diploma / Degree , related in Construction
- At least 1 year related working experience in Building Construction

- Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers.

- Willingness to learn & committed to accomplish datelines

Job scope:

• Creating commercial & technical proposals
• Preparing & compiling bidding & quotation submissions to meet customers’ requirements
• Implementing project-related cost control activities by project specifications and procedures
• Meeting quotation & bidding deadline & reviewing customer contract, purchase orders agreement
• Understanding Power Electronics knowledge, electrical drawings and design
• knowledge of uninterruptible power supplies
• Diploma/Degree in any engineering related course

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Description:

• Be part of a global team of Sales Engineers.
• Delivering complex end-to-end integrations projects, working with Product, Engineering, and influencing the product roadmap based on our client’s needs.
• Support all Customer Success life cycle needs, in order to onboard customers to the Rapyd platform.
• Gathering information, defining, and documenting integration plans.
• Creating and delivering personalized technical sales presentations.
• Evangelizing the product and our network in the technical community.
• Face-to-face presentation to partners at conferences and on-site.
• Monitoring technical performance metrics and supporting root cause analysis investigations.

Requirement:

• 1-2 years' experience in a client-facing role as a Pre-sales, Sales Engineer, Customer Success, Support, or in Professional Services.
• Experience within the Payments\Banking industry - Big plus !
• Must have experience in API-based integration, Web services, system debugging, and log analysis
• Previous experience in B2B\SaaS is an added advantage
• SQL, Kibana, and Postman (or similar) experience are a must.
• Cloud provider dashboards, Jira & Confluence experience - advantage
• Strong project management experience.
• Negotiation, social, and Technical problem-solving skills are essential.
• Bachelor’s degree in Engineering, or relevant technical discipline, or comparable professional experience - advantage
• Fluent English - Must
• Mandarin speaker- Must

You will be part of a team that is passionate about making a difference to the way technology shapes the port operations and how we work, giving you the opportunity to do interesting things. You will be exposed
to cutting edge technologies in both the network domain, such as Software Defined Networks, Cloud technology, DWDM optical network and the emerging 5G mobile network, and the adjacent domains, such as server virtualization and automation of container handling equipment.

Your responsibilities include leading the design, implementation and support of a robust and resilient network infrastructure that enable PSA’s innovation and 24x7 port operations. You will work with colleagues to identify and implement improvements that will drive measurable business results and help to leverage IT to continuously
improve the services.

Requirements:
• Bachelor’s degree in Computer/Electrical/Electronics Engineering or Computer Science
• CCNP Enterprise certified or equivalent
• At least 2 years of hands-on experience with Cisco campus and data center network
products in a sizeable enterprise deployment
• Experience in network automation (e.g. Ansible) and network management platform
(e.g. Solarwinds) will be an added advantage
• Strong problem solving and analytical skills
• Excellent verbal and written communication skills and customer service skills
• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment

Only shortlisted candidates will be notified.

Education / Experience:

•  Diploma/Degree in Computer Engineering/Computer Science/Information Technology or related technical discipline
•  Preferably 1 - 4 years' of working experience in related fields.
• Preferably with Database Administrator experience

Job Description:

•  Be part of a team to build and maintain data systems or pipelines.
•  Perform setup, installation, configuration, troubleshooting and/or upgrade for COTS products.
•  Develop or implement ways to improve data warehouses, data lakes or equivalent platforms.
•  Involve in the creation of documentations e.g. design documents, troubleshooting guides etc.

Skill Sets:

•  Knowledge and/or experience in data management or data engineering
•  Experience with Linux commands and shell script
•  Knowledge and/or experience in relational (including SQL) or NoSQL database (e.g. document, graph)

 Knowledge and/or experience in one or more of the following will be an advantage:

o Data / Search / Automation platforms such as Hadoop, Elasticsearch, Ansible respectively

o Data integration tools such as Talend, DataStage, Denodo

o Programming languages such as Python, Spark

o Microsoft Azure Cloud services such as Azure Data Factory, Azure Synapse Analytics

o Analytics platforms such as Databricks, Dataiku, Data Robot

 Good problem-solving skills

 Able to work independently and as a team

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

Key Responsibilities

· Implement projects within their emplaced practice to ensure service delivery and support to meet the intended availability, continuity and capacity requirements.

· Translate business requirement into infrastructure design.

· Work with service providers to design, develop, deploy and configure infrastructure to meet resiliency, availability and data integrity needs.

· Ensure compliance to Authority’s Technical Architecture and SG-TRM, as well as IM8 and Authority IT Policies.

· Manage Infrastructure projects and services to support application systems environments.

· Request to provision new VMs for new systems.

· Manage system architecture, resource planning, infrastructure performance and system hosting environment from server hardware till OS layer (Excluding hypervisor and Storage) in support of new applications.

· Main infrastructure single-point-of contact for all new application system initiatives and to support/assist in application architecture design, integration and acceptance and infrastructure performance testing.

· Handover Infrastructure and Systems standard operating procedures and day-to-day performance/availability monitoring to Operations Engineer upon commissioning and completion of PGP.

· Support Operations Engineer on Infrastructure and Systems.

· Assist in Infrastructure Architecture review, support and endorsement Review Hardening standards for OS, database.

· Hosting environment infrastructure on-boarding (design, setup, configuration, implementation, testing and commissioning of infrastructure components).

Understand systems operations environment is expected.

What we are looking for

· Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

· Hands-on experience delivering Enterprise Data Science and / or Big Data Platforms on AWS (Preferred) or On-Premise (Good to have).

· Hands-on experience with Linux RHEL (Preferred), Windows (Good to have), OS virtualisation technologies (Good to have), SAN storage (Good to have) and/or databases (Added advantage).

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Ability to analyse and identify comprehensive solutions considering all functional implications while developing a workable solution.

· Hands-on experience in in developing DevSecOps and MLOps pipelines, either on Cloud (Preferred) or On Premise (Good to have) would be an added advantage.

· Knowledge with database technologies such as Microsoft SQL Server and MySQL. Working experience with both structured and unstructured data sets would be an added advantage.

· Good appreciation of common Cyber Security Risks and Control. Knowledge on configuring popular Operating Systems (e.g.: Windows or Linux) and / or Middleware (e.g.: Apache, Nginx) against CIS standards would be an added advantage.

EA License # 14C6941

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required

• MNC
• Monday to Friday
• experience in Semiconductor industry
  
  Job Description:
• Oversee daily sales activities for semiconductor manufacturing equipment (e.g., CMP tools) within the assigned territory to meet sales targets.
• Direct and monitor the sales team to maximize market opportunities.
• Set sales forecasts and targets, providing guidance to achieve them.
• Drive and implement marketing efforts for semiconductor equipment.
• Develop and manage localized marketing and sales programs.
• Communicate with the sales team to understand customer needs and provide support.
• Establish industry pricing levels.
• Manage SAP ERP for tracking quotes, orders, deliveries, and invoicing.
• Work with the local team to win new accounts and contracts.
• Build strong customer relationships and acceptance.
• Perform other duties as assigned by management.

Requirements:

• Diploma or Degree in Engineering
• about 5 years of sales experience in the semiconductor industry
• willing to travel overseas for training and to visit customers within the region as needed. A vehicle allowance will be provided to those who own their vehicle.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

Job Description Summary

We are seeking a highly skilled OpenShift Container Platform (OCP) resource to join our team. The ideal candidate will have a robust background in OCP with a minimum of 3-4 years of experience, including at least 1 year directly relevant to this role. The successful candidate will be responsible for managing and optimizing OpenShift environments and supporting our containerized applications.

Primary Responsibilities

• Design, implement, and maintain OpenShift environments, ensuring alignment with industry standards and business goals.
• Manage and troubleshoot issues related to OpenShift platforms.
• Collaborate with development and operations teams to optimize containerized application performance.
• Develop and maintain CI/CD pipelines for containerized applications.
• Ensure high availability, scalability, and security of OpenShift environments.
• Provide technical support and guidance to team members.

Required Skills/Qualifications:

• Minimum of 3-4 years of experience with OpenShift Container Platform.
• At least 1 year of relevant experience in managing and optimizing OpenShift environments.
• Proficiency in containerization technologies and orchestration tools.
• Solid understanding of Kubernetes and Docker.
• Experience with CI/CD tools and practices.
• Excellent problem-solving and troubleshooting skills.
• Excellent communication and collaboration abilities.

Additional Desirable Qualifications:

• OpenShift certification or other relevant certifications.
• Familiarity with cloud platforms (AWS, Azure, GCP).

• IT Industry
• Monday to Friday 9 AM - 6 PM
• Working Location: Clementi
• experience in presales / strong knowledge in cybersecurity industry

Job Description

• Offer pre-sales technical support to customers and partners.
• Collaborate closely with the Sales team to formulate and position solutions
• Conduct cybersecurity solutions demonstrations.
• Carry out Proof of Concept for proposed cybersecurity solutions and Network Performance solutions.
• Collaborate with Solution Vendors on Business Solution Proposals, addressing RFI/RFP design, compliance, and clarifications.
• Develop design guidelines and propose enhancements to customers for the assigned cybersecurity products.
• Conduct in-house lab tests to validate customer proof-of-concept setups, endpoint/network designs, and deployments using new products and features.
• Provide training for internal Post Sales engineers and Partners on product/technology knowledge.

Requirements:

• Bachelor’s degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field
• Minimum 1 years working experience in Pre-Sales activities to large enterprise or government sector or related field
• Possess good technical knowledge in Internet architecture, network infrastructure, Software Define Networks, Network Performance tools and solutions, UNIX, Windows, VMware, Security covering Endpoint, Email, Web & Cloud.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

Job description:

• Creating welding procedures for manufacturing process and involving selecting the appropriate welding techniques, equipment, and materials.
• Quality checking about the welds and ensuring it meets standards such as using x-rays testing, ultrasonic, & visual inspection test for it.
• Developing welding standards and work closely with other engineers & specialists to make sure everything is cost effective, efficient and safe
• Troubleshooting welding problems and finding solutions to streamline the welding process
• Marine and/or oil & gas industry welding experience
• ITE/Diploma or above in welding or mechanical engineering related course
• Ability to produce QMS, QSS, & QA plans
• AWS CWI or CSWIP Certificates

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Responsibilities

• SIGE EPI tool daily maintenance, and in-line SPC/defect/Equipment abnormality handling and product disposition
• New product pilot wafer handling, APC setup and maintenance
• New tool evaluation and establish process parameters for new EPI tool ensure line stability
• Collaborate with cross functional teams to drive capability, productivity improvements and cost down project
• Co-work with TD teams for new product development and optimization
• Develop/improve SOPs for wafer disposition and equipment recovery
• Mentoring, coaching and training of Junior engineers

Senior Qualifications

• Minimum requirement of a Bachelor's Degree in Electronic Engineering , Electrical Electronic Engineering, Chemical Engineering, Materials Science, Mechanical Engineering, or other science fields.
• Strong technical knowledge and problem-solving abilities related to semiconductor equipment and processes.
• Minimum 5 years hands-on experience of diffusion TD/module on SIGE EPI process tool
• Well understanding AMAT EPI process equipment structure and working theory
• Well understanding of SiGe EPI relevant metrology on XRD, SCD, ELLISO, SIMS, TEM
• 22/28 nanometer and below advance technology nodes experience is highly desirable
• Strong understanding of process development, optimization and troubleshooting
• Proven leadership skills in leading cross-functional teams and managing projects related to process improvement or technology transfer
• Ability to analyze complex process issues, identify root causes, and implement effective solutions
• Experience skills including SPC, 8D reporting, DOE, FMEA and PMO is preferred
• Excellent communication and teamwork skills, with the capacity to work independently as needed.
• Able to conduct and complete cross department Projects.
• Experienced in leading a small group of people to meet production demands.
• Proficiency with computer software such as MS Office and specialized equipment software

Responsibilities:
Technical Support:

• Identify and resolve hardware and software issues for end-users, both onsite and remote.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Deploy laptops to new and existing users ensuring consistency, security, and compliance.
• Design and implement efficient processes for onboarding/offboarding of employees, including laptop setup, account provisioning, account deactivation, and retrieval of IT assets, etc.
• Ability to analyze issues related to Microsoft 365 applications.
• Troubleshoot Wi-Fi or Network related issues.
• Diagnose and resolve printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

Customer Service:

• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions.
• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.

Qualifications:

• Bachelor’s Degree in Information Technology, Computer Science, or equivalent.
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management.

Mon to Fri 8.30am - 5.30pm

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

• IT Industry
• Monday to Friday 9 AM - 6 PM
• Working Location: Clementi
• experience in IT industry providing network support

Job Description

• Manage post-sales activities for Cybersecurity and Network Performance Monitoring products.
• Lead large-scale project implementations locally and regionally.
• Provide on-site services, including testing, deployment, and documentation.
• Deliver technical support to ensure customer satisfaction.
• Troubleshoot and resolve customer queries using existing knowledge bases.
• Be on standby for 24×7 maintenance support calls.

REQUIREMENTS:

• Bachelor's degree or Diploma in Cyber Security, Computer Science, Computer Engineering orrelated field
• with with CCNA or CCSA

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

We are seeking a highly skilled and experienced Cloud Site Reliability Engineer (SRE) with a strong background in AWS and exposure to Azure. The ideal candidate will possess leadership capabilities while also maintaining hands-on technical expertise. Knowledge of Unix systems is essential for this role.

• Lead a team of SREs in designing, implementing, and maintaining cloud infrastructure on AWS and Azure platforms.
• Develop and implement best practices for cloud reliability, scalability, and performance.
• Collaborate with cross-functional teams to ensure seamless integration of cloud services and applications.
• Troubleshoot and resolve complex technical issues related to cloud infrastructure and services.
• Automate and streamline processes to improve operational efficiency and reliability.
• Conduct regular performance monitoring and capacity planning to ensure optimal cloud resource utilization.
• Mentor and coach junior team members to enhance their technical skills and knowledge.

Job Requirements :

• Bachelor’s degree in computer science, Engineering, or related field.
• Proven experience in a lead role within a cloud SRE or DevOps team.
• Hands-on experience with AWS cloud services and infrastructure.
• Familiarity with Azure cloud services and exposure to its infrastructure is an added advantage.
• Strong knowledge of Unix/Linux systems and shell scripting.
• Proficiency in infrastructure as code tools such as Terraform or CloudFormation.
• Excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
• AWS Certified Solutions Architect or DevOps Engineer certification.
• Experience with containerization technologies such as Docker and Kubernetes.
• Knowledge of CI/CD pipelines and automation tools like Jenkins or GitLab.
• Familiarity with monitoring and logging tools such as Zabbix and ELK stack.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.