Nice to Meet You! We are Ascenda
Ascenda provides the rewards infrastructure for leading financial services brands across the world.Our clients include the world’s largest banks, top tier card issuers and fintechs who utilise our rewards infrastructure to power their earn & burn rewards programs. These include American Express, CapitalOne, HSBC, Brex, Virgin Money, SMBC, ICBC, Bradesco, ANZ, HDFC and Top 10 financial services brands in many other countries.With a best-in-class technology suite and the world’s broadest rewards content marketplace, we are the engine behind winning premium rewards propositions for financial services all around the globe.Our clients are spread across continents, and we serve over 1 billion customers globally. No matter where you are in the world, you’ll recognize our footprint!We believe that nothing should stand in the way of companies who strive to drive growth via compelling and effortless rewards propositions that their customers love.

Welcome to the future of customer growth. Join us as we shape the future of rewards in financial services!

Engineering excellence is our edge

We take great pride in building world-class software products that derive their success from beautiful architecture, high performance, ease of use and solid security in-depth.

Our teams are passionate about great code and global scalability. The technical problems we are most excited to solve go far beyond our current areas of expertise, which motivates us to push the limits and expand our own horizon every day. Work with problems like

• Billions of points transactions yearly
• Millions of spend data along with a multitude of user segments daily
• Maintaining & securing thousands of customer sessions across platforms every second

Join the best training ground for tomorrow’s superstar developers

When you join Ascenda as a fresh graduate, you’ll be delivering real products to customers in a matter of weeks! Benefit from our unique work environment designed all around rapid learning, close mentoring and ownership.

You will start by owning well-defined sub-components of the platform, and work quickly towards broader responsibility for entire services. Solve problems beyond just building features, gain exposure to domains like hi-throughput systems, de-fi backed services, loyalty in financial services and much more.

Join us if you like working like a product owner. If you’re curious, humble and always on the hunt for more learning opportunities. You’ll get a lot of independence and responsibility right away, and you'll learn at an amazing rate! No legacy protocols, no corporate bureaucracy, no multitude of approvals before shipping your updates.

Here are just a few examples of exciting engineering challenges awaiting our fresh graduate developers

• Work with one of our product teams to improve the platform’s usability for consumers, including features such as merchant deals, travel booking, our currency exchange network, or payment acceptance.
• Integrate with a variety of global suppliers, partners and client systems so that more customers can shop, travel, exchange rewards currencies and be rewarded for their activities with minimum fuss and maximum confidence.
• Increase Ascenda's platforms scalability and speed so that our architecture stays ahead of user growth and transaction volumes.

You’ll also learn critical foundational skills in other important aspects of large-scale platform such as:

• Security & Compliance - how to build secure software, especially for financial institutions.
• Infrastructure - how to automatically deploy and scalable infrastructure.

Who we are looking for:

• Love building things. Passionate and get energised about using cutting-edge technology to build the next generation of amazing digital products.
• A team player, willing to help other developers, share knowledge and care deeply about the product you build.
• Enjoy meritocracy. Be judged by what you deliver and not what you speak
• Have some experience in at least one backend language (Ruby preferred, but not obligatory).
• Have some experience in building frontends, either in vanilla JS or using frameworks.
• Possess good communication skills, are not afraid of suggesting changes and improvements.
• A fast learner, always curious to learn new languages and libraries.
• Minimum Degree Holder (Fresh Graduates).

What matters at ASCENDA:

We are passionate, We keep things simple, We focus on results, We work together & We innovate!

We have a REWARDING WORKPLACE that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• Competitive compensation
• Travel perks & Employee rewards

Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace.

We thank you for your understanding that only shortlisted candidates will be contacted for interviews.

About the Company

Our Client is a global leader in logistics and supply chain solutions serving companies across multiple industries.

Responsibilities

We’re looking for a proactive and organised Network Engineer to perform network implementation and day-to-day maintenance operations of the company’s network and network security

• Lead and perform project implementation from design to delivery;
• Engage in day-to-day operations for the maintenance of network infrastructure;
• Interface with internal and external stakeholders to ensure that network is secure and optimal;
• Lead and engage in security audits and assessments;
• Perform hands-on troubleshooting and engage in remedial action;
• Engage in hands-on configuration of network and network security devices, such as routers, switches, firewalls, and other devices.

Requirements

• Diploma or Degree in Information Technology or any related field;
• At least 4 years of work experience in hands-on network troubleshooting or support roles;
• Experience working with network and network security devices;
• Adeptness in managing time to ensure timely completion of assignments;
• Strong passion for technology infrastructure;
• Customer-oriented approach, with ability to manage stakeholders and deal with complex issues.

Employment Details

• Working hours: Monday - Friday, normal working hours;
• Attractive remuneration;
• Occasional regional travel required;
• Permanent role.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

About the Company

Our Client is a leader in geospatial technologies, serving customers across industries from commercial to government sectors.

Responsibilities

We’re looking for a highly engaged, solution-centric Software Engineer to deliver impactful geospatial solutions to achieve positive client outcomes.

• Understand and analyse customer’s challenges and requirements;
• Work with team members to identify solutions for complex problems faced by customers;
• Design and develop applications that leverage on geospatial technologies;
• Propose innovative designs that are empathetic and create a good user experience;
• Identify areas for professional growth, receive training and attain relevant certification;
• Participate in an agile team to continually improve the quality of solutions to customers.

Requirements

• Degree in Computer Science, Mathematics, Geographical Information Systems, or any relevant discipline;
• At least 3 years of experience full-stack application development, with strong front-end focus;
• Proficiency in JavaScript and its frameworks would be an advantage;
• Proficiency in Geographical Information Systems (GIS) technologies would be an advantage;
• Analytical and problem-solving skills;
• Creativity, innovation and a passion for designing user-centric and effective solutions;
• Excellent communication skills to articulate solutions for complex problems;
• Ability to work in a fast-paced environment with multiple deadlines.

Employment Details

• Career advancement opportunities;
• Good learning & development opportunities.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Experience: 10+ Years

Role: APM Engineer

Key Skills:

UNIX, Windows, Openshift container platform, AWS, AS400

Key Responsibilities:

• Provide leadership in implementation, support and management of the Enterprise Monitoring tools to meet the business requirements of the Bank.

• Ensure all critical applications and services are properly covered within the monitoring and alerting systems in a manner consistent with the Banks’ standards; collect the right metrics at the right frequency and ensure the data is readily available for effective alerting, reporting, and analysis.

• Collaborate with a cross-functional team of dev, ops, and architects to understand complex application architectures in order to implement an effective top-down monitoring strategy for holistic service visibility

• Troubleshoot and resolve complex issues with monitoring tools and ensure high availability

• Participate in strategy and future implementation discussions for the redesign and implementation of the monitoring environment to modernize with latest technology trends.

Key Requirements:

• Bachelor’s degree in Computer Science or a related field. At least 10 years of IT experience of which at least 5 years’ experience in similar role, ideally in a financial institution.

• Experience with Application Monitoring Tool / Geneos / Prometheus is a must.

• Experience with monitoring application's performance, availability and end-user experience to ensure the application is functioning properly in a large enterprise environment.

• Good understanding or experience in Openshift container platform is a plus.

• Strong interpersonal skills; good communication skills and strategic thinking

• Able to work independently on individual assignments, while collectively with a team on larger projects.

• Strong understanding of multi-tier application architectures and application runtime environments

• Familiarity with workflow management and ITSM tools such as Remedy or ServiceNow

• Good understanding of Agile (Scrum or Kanban) and implementation of same in real world along with exposure to associated tool sets (JIRA/Confluence)

Job Summary:

We are seeking a skilled and dedicated Cyber Security Engineer specializing in Endpoint to join our professional services team. As a Cyber Security Engineer (Endpoint), you will play a critical role in protecting our clients' endpoints and ensuring the security of their sensitive data. You will be responsible for implementing and managing endpoint security solutions, conducting threat assessments, and providing expertise in mitigating endpoint-based threats.

Responsibilities:

• Deploy, and maintain endpoint security solutions to safeguard client endpoints from cyber threats.
• Implement endpoint security policies, standards, and procedures to ensure compliance with industry regulations and best practices.
• Configure and manage endpoint security technologies, such as antivirus/anti-malware software and endpoint detection and response (EDR) tools.
• Collaborate with cross-functional teams to ensure secure endpoint configurations and deployment of new devices and applications.
• Stay updated with the latest endpoint security threats, vulnerabilities, and industry trends, and proactively recommend and implement appropriate countermeasures.
• Provide technical guidance and support to the incident response team during endpoint security incidents and investigations.
• Document endpoint security configurations, processes, and procedures.

Qualifications:

• Bachelor's degree in Computer Science, Information Security, or a related field. Relevant certifications (CISSP, CompTIA Security+, EC-Council Certified Endpoint Protection Specialist) are highly desirable.
• In-depth knowledge of endpoint security technologies, such as antivirus/anti-malware software, IDS/IPS, and EDR tools.
• Familiarity with endpoint security management platforms and tools (Symantec Endpoint Protection, CrowdStrike Falcon, Microsoft Defender).
• Strong understanding of operating systems (Windows, macOS, Linux) and their security features.
• Knowledge of scripting languages (PowerShell, Python) for automation and customization of endpoint security solutions.
• Familiarity with security standards and frameworks (NIST, CIS) and their application in endpoint security.
• Excellent analytical and problem-solving skills to identify and resolve endpoint security issues.
• Strong communication and collaboration skills to work effectively with clients, cross-functional teams, and stakeholders.
• Ability to work in a fast-paced environment and manage multiple priorities effectively

We offer a competitive salary, benefits package, and opportunities for professional growth and development. Interested applicants may send your CV to [email protected], kindly note that only selected candidates will be contacted.

Location: Singapore (Need to travel in S.E.A as required)

Job Description:

We are seeking a highly skilled and experienced Senior Pre-Sales/Sales Engineer to join our dynamic team. As a Senior Pre-Sales/Sales Engineer, you will be the technical expert and trusted advisor to our clients, providing them with valuable insights, solutions, and support throughout the sales process. Your in-depth knowledge of cybersecurity technologies, excellent communication skills, and ability to understand and address client needs will be key to driving successful sales engagements.

Key Responsibilities:

1. Technical Expertise:

• Serve as the primary technical resource for the sales team, providing expertise on our cybersecurity solutions and services.
• Understand clients' technical requirements, challenges, and objectives to recommend appropriate solutions that align with their needs.

2. Pre-Sales Support:

• Collaborate with the sales team to understand client needs and deliver compelling presentations and demonstrations.
• Prepare and deliver product presentations and proofs of concept (POCs) to showcase the value of our cybersecurity solutions.
• Address technical inquiries and concerns during the sales process to build confidence and trust with clients.
• Solution Design and Technical Proposal:
• Design tailored cybersecurity solutions, considering clients' existing infrastructure and security posture.
• Develop comprehensive technical proposals that articulate the technical aspects of the solution, including architecture diagrams, implementation plans, and cost estimates.
• Collaborate with the sales team to incorporate the technical proposal into the overall sales strategy.

3. RFP/RFI Responses:

• Lead the technical response to Request for Proposals (RFPs) and Request for Information (RFIs) from potential clients.
• Collaborate with cross-functional teams to ensure comprehensive and accurate responses.

4. Industry Expertise:

• Stay up to date with the latest trends, emerging technologies, and best practices in cybersecurity and related industries.
• Leverage industry knowledge to position our company as a thought leader and trusted partner.

5. Technical Training:

• Conduct training sessions for internal sales teams to enhance their technical understanding of our cybersecurity solutions.
• Mentor and provide guidance to junior members of the pre-sales/sales engineering team.

Qualifications:

• Bachelor's degree in Computer Engineering, Information Security, or a related field.
• Minimum of [Insert number of years] years of experience as a Pre-Sales Engineer, Sales Engineer, or similar role in the cybersecurity industry.
• Strong technical knowledge of cybersecurity technologies, such as network security, endpoint protection, Security information and event management (SIEM), User entity and behaviour analytics (UEBA), Security, Orchestration, automation and response (SOAR), data loss prevention (DLP), workflow and threat intelligence.
• Proven track record in delivering successful pre-sales support and contributing to sales revenue growth.
• Excellent presentation and communication skills, with the ability to articulate technical concepts to non-technical audiences.
• Strong problem-solving and analytical skills to understand and address client needs effectively.
• Ability to create compelling technical proposals for customers.
• Ability to work in a fast-paced and dynamic environment, managing multiple engagements simultaneously.
• Relevant certifications such as CISSP, CISM, or CISA are desirable.
• Willingness to travel for client meetings and industry events as needed.

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a dedicated and experienced Senior Pre-Sales/Sales Engineer with a passion for cybersecurity and the ability to create technical proposals, we encourage you to apply.

Interested applicants may send your CV to [email protected], kindly note that only selected candidates will be contacted.

Experience: 3-5 Years

Role: Production Support Engineer

Key Responsibilities:

· Investigate production issues, respond based on production defect severity SLAs

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI

· Make sure system availability as per respective agreed SLA

· Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully

· Provide support for annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor

· Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or unix shell or DB scripts etc

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Good to have understanding and experience of ITIL methodology [service operation].

Key Requirements:

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation
• Strong written, oral communication skills and able to manage user
• Ability to easily adopt to any technology / environment
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Required Key Skills

· Good knowledge in implementation and maintenance of Cisco Routers and Switches of all series.

· Good knowledge in Cisco IOS

· Average knowledge in implementation and operations support of NAC (network access control)

· Average knowledge in Wireless Network / Access Points / Controllers support and troubleshooting

· Good understanding of the OSI or TCP/IP model

· Provide Level-1 support and troubleshooting to resolve issues

· Preferred CCNA certification

· Knowledge on monitoring, network diagnostic and network analytics tools

· Preferred knowledge on Firewall Products like Cisco ASA, FortiGate, Palo Alto, Aruba ClearPass, Cisco ISE

24*7 Support

Hospital environment

Priority Tasks

· Workplace is at customer premises and staff has to follow instituted Workplace securities

· Provide problem status to the Service Desk and/or update into the ticketing tool according to the Procedures Manual

· Perform day-to-day Network operation for the Network Infra-structure and Network Equipment at the customer/IBM premises, including performance monitoring, bandwidth monitoring.

· Work with customer's vendor to perform testing and preventative maintenance according to the schedule provided by the customer for the Network Equipment

· Perform periodic OS upgrade and Patching as and when required.

· 24X5 rotational shift onsite availability and 24X7 standby / remote support availability as and when needed for critical incidents.

· Assist Level 2 engineers in with first level Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem

· Assist Level 2 engineers in providing proactive incident reports for all Network related problems, faults, events within TWENTY-FOUR (24) hours

· Respond to all fault calls inclusive of emails and other forms of communications for Firewall related issues and problems reported

· Escalate the problem to Vendors Support in timely manner and get the issue resolved within the specified time as agreed with the customer/IBM

· Provide multi-vendor equipment support across a wide range of models and types of networking equipment

· Maintain the inventory of certificates and install/update/renew certificates as and when required.

· Maintain/Update inventory list and compliance related databases or similar Databases.

· Maintain the device inventory list for the client when needed, Maintain the software/firmware for all the devices up to date

· Maintain the IP address inventory and allocate new IP address when required by business.

· Engage third part vendors to resolve hardware issues and follow up till closure

· Monitor vendor End of Life / End of Support notifications for all In Scope Devices and inform the client.

EA License No. - 14C6941

• Assist to ensure all M&E construction activities meets the performance and procedures and making recommendations for improvements and correction actions.
• Manage contractors with a focus on quality, compliance with engineering drawings, applicable code and standards and project schedule and cost.
• Work closely with draftsmen and all sub-contractors to carry out design, supervision and installation of the entire electrical installation, including testing and commissioning of all systems.
• Provide supervision and input to site projects with regards to site logistics, installation, safety, sub-contractors, quality, cost control and on-time reporting.
• Assist the Project Manager in developing and implementing corporate construction policies.
• Oversee the effective management of project activities to ensure timely delivery and low wastage.
• Liaise with internal department, government/Statutory Authorities, consultants, clients, suppliers to ensure smooth operation of projects.
• Assist in timely project progress reporting to Management and attending to all site meetings.
• Ensure business objective is obtained and complies with all relevant regulation and laws.
• Attending to all site meetings with owner, consultants and main contractors on all matters.
• Monitor the project progress and deliver project to the expected safety and quality objectives and ISO standards
• Manpower allocation to maximise productivity.

Requirements

• At least a Diploma in Engineering majoring in Electrical / Power Engineering.
• Minimum 3 years of working experience.
• Those with potential will be groomed for a senior position.
• Those with M&E Construction Industry experience will be an added advantage.
• High level of initiative, independent, meticulous and able meet tight timeline.
• Able to work under pressure.
• Good command of English and computer literacy.
• Proficient in Ms Excel.
• Those with knowledge of AutoCad and Primevera software will be an added advantage.