- Develops project objectives by reviewing project proposals and plans, conferring with management

- Determines project specifications by studying product design,customer requirements and performan ce standards,completing technical studies,preparing cost estimates

- Confirms product performance by designing and conducting tests

About Shin Khai Construction

Shin Khai is a highly innovative and integrated construction company based in Singapore. Established in 2007, the company has garnered numerous awards, accreditations, and certifications within the industry.

With its headquarters located in Kaki Bukit, Singapore, Shin Khai is dedicated to providing top-notch services and effective solutions to its clients, while also prioritizing the career development of its employees. By transforming homes and ensuring a lively and safe place to live in, Shin Khai has brought smiles to the faces of countless residents. The happiness and satisfaction of our clients and customers is our ultimate goal.

As a fair and progressive employer, Shin Khai actively adopts Tripartite Standards in various areas, including Age-Friendly Workplaces, Recruitment Practices, Grievance Handling, and Flexible Work Arrangements.

To learn more about our company, you can visit our social media pages on Facebook, Instagram, and LinkedIn by searching @shinkhaiconstruction. There, you can delve into how we take immense pride in our work, prioritize safety, and foster a rewarding relationship with our employees. We owe our vibrant work culture to our dedicated and supportive leaders, as well as our enthusiastic and grateful team members.

If this sounds like something you’d like to be part of, we would be thrilled to receive your application and learn more about you.

Job Role Description

The Site Engineer is responsible for overseeing construction activities, ensuring adherence to quality standards, project specifications, WSHE regulations, authority compliance, and fostering effective communication with client representatives and consultants.

He possesses strong communication and interpersonal skills to engage and manage various stakeholders. He is resourceful and has excellent planning and time management skills. He is proactive and detail-oriented in his work. He is also able to work under pressure and manage multiple projects. He is expected to work on-site.

Critical Work Functions and Key Tasks

Drive safety and sustainability

• Facilitate inspections to ensure compliance with organizational health and safety policies, processes, and procedures
• Report accidents and incidents in accordance with WSH policies and practices
• Follow organizational environmental sustainability and green building standards and guidelines
• Comply with Workplace Safety and Health (WSH) policies and practices

Manage project completion and closure

• Support the preparation of project handover and closure documents for approval and submission in compliance with the relevant regulatory, legislative, and maintenance requirements
• Report defects identified during the defects liability period
• Manage the list of errors, defects, and variations
• Manage the testing and commissioning of components, equipment, and systems
• Prepare technical documents for project handover and closure
• Identify errors, defects, and variations based on construction plans and drawing designs

Manage construction phase

• Prepare construction progress reports based on contractual terms on time, cost, and quality
• Document action items and follow-ups from project meetings
• Provide subcontractor guidance on technical aspects
• Coordinate across the various disciplines and construction teams to align drawings
• Manage the operations and associated risks based on established policies and procedures
• Facilitate regular inspections to ensure compliance with relevant regulatory and legislative requirements, processes, and procedures
• Communicate across disciplines and construction teams to maintain high-quality assurance and control standards

Job Requirements

• Possess a degree/above in Civil Engineering, Electrical Engineering, or related studies in the built environment discipline (Recognized in PE Board is an advantage)
• At least 2-4 years of working experience in structural steel works, reinforced concrete works, architectural works, MEP works, roof paneling works
• Skilled in using Microsoft Office for efficient project documentation and communication
• Committed to building strong relationships with the project team, consultants, and RTO through a shared purpose & common goal
• Possess a certificate in Workplace Safety and Health (WSH) Management in Construction Industry (Previously known as BCSS)
• A flexible, self-motivated, independent, active, hardworking, and grateful person

A Site Engineer will manage part of a construction project, they also help with technical advice and supervise other members of staff. The work can be varied as projects can range from working on a large-scale housing estate to building a new shopping complex. Site engineers should understand the different needs projects have.

- managing parts of construction projects

- overseeing building work

- undertaking surveys

- setting out sites and organising facilities

- ensuring projects meet agreed specifications, budgets or timescales

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for DevOps Engineer

Internal Code: A24104

• We aims to spearhead the digital transformation of government. We are a team that aims to design and develop software applications that help government agencies better serve the needs of Singaporeans. We adopt an Agile development approach and work towards adopting tech best practices and cutting edge tools.
• We are seeking highly motivated individuals skilled in DevOps to join us for some exciting projects. You’ll work with a multidisciplinary team of designers, developers and business experts to create solutions that exist in both digital and physical realms.
• As we launch new products, your role will be to ensure that the future of public service is not just functional, but delightful to use. Rather than work on commercial ventures commonly found in the startup scene, we're here to improve how we live as a society through what we can offer as a government.

What will you do?

• Manage the development of the internal engineering productivity tools and environments.
• Providing DevOps architecture implementation and operational support
• Architecture and planning for cloud deployments (Private and Public cloud)
• Be an innovative and hands-on DevOps engineer capable of looking at both thetechnology and strategy around the platform.
• Future-proofing the technical environments and ensuring extremely highlevels of automation, availability, scalability and resilience.
• Manage the development of the internal engineering productivity tools and environments.
• Manage processes, automation, best practices, documentation.
• Development and operation of continuous integration and deployment pipelines.
• Monitoring automation to effectively detect/predict/prevent issues in the environment and code base.
• Ability to conduct research into software issues and products as required
• Working with the latest tools and techniques
• Hands-on coding and mentoring, usually in a pair programming environment
• Working in highly collaborative teams and building quality environments.
• Ability to effectively prioritize and execute tasks in a high-pressure, fast paced, global environment
• Knowledge in lots of different open source technologies and configurations.

What are we looking for?

• Degree or Diploma in Computer Science/Engineering, Information Technology, Communications or other related disciplines.
• At least three years of professional experience in a DevOps engineer or equivalent position.
• Strong knowledge and experience in Devops automation, containerisation and orchestration using tools like Kubernetes, Terraform, Ansible and Docker
• Strong scripting skills e.g. Python, Bash, JavaScript
• Cloud computing deployment and management experience -AWS
• Understand/practice Agile projects
• Strong understanding of networking

Preferred:

• Experience with highly scalable distributed systems
• Breadth of knowledge - OS, networking, distributed computing, cloud computing

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Responsibilities:

- Commissioning on site of equipment including instrumentation, motors, control panels, and provide technical expertise and support to ensure efficient project delivery.

- Ensure compliance with industry standards and regulations.

- Conduct troubleshooting and fault finding activities as required.

- Perform on-site hardware and software support during system deployment, commissioning and operation.

- Maintenance of ICA (Instrumentation, Control, and Automation) equipment.

- Collaborate with the team to write URS (User Requirement Specification) and FDS (Functional Design Specification Documentation.

- Resolve the site technical related matters and other ad-hoc assigned tasks.

• Job Requirements:

- Degree in Electrical & Electronic Engineering / Instrumentation & Control Engineering / Advanced Diploma in Process Control and Instrumentation.

- 3-5 years experience in Instrumentation, Control, & Automation design works installation, testing and commissioning.

- Able to work independently in producing the project deliverables to meet the project timeline.

- A flexible mind with the ability to assimilate large amounts of different data at one time.

- Proficient in written and oral communication with good interpersonal skills.

- Working knowledge using Microsoft, MS Project and related software.

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

What is the Opportunity?

A fantastic opportunity now exists for an enthusiastic and experienced Service Engineer to join our passionate, highly driven and successful Service Team based in our Singapore office.

Reporting to the Senior Regional Service Manager, the role of Service Engineer you will apply your technical knowledge to troubleshoot, repair, and maintain Arjo equipment and products for the Arjo customer on-site within the care facility. You will support customers by securing the best possible condition for mobility products and solutions. Your skills will help empower movement for people facing mobility challenges and increase the quality of lives for residents, patients and caregivers.

Your role will involve:

• Provide equipment on-site inspection, corrective & preventive maintenance activities & repair services to hospital, nursing home and home patients;
• Collaborates with user/s and department/s to understand needs and enable them with solutions;
• Timely completion and reporting of documents;
• Ensures accurate documentation on repairs/assessment/PM’s;
• Respond to breakdown calls;
• Promote service contracts;
• Maintain the safety and integrity of all serviced products in accordance with Company Policy;
• Be well presented and uphold the company's brand and guiding principles;
• Be able to operate within the companies OH&S guidelines including adherence to infection control policies and procedures;
• Any adhoc duties as assigned.

To be successful in this position, you will possess:

• Diploma/Degree related to Engineering, Computer Engineering/Science or related discipline
• Possessed at least 1-3 years of experience in IT network connectivity/integration-HL7 programming
• Technical background and/or with Autocad knowledge;
• Strong analytical skills, meticulous, energetic, resourceful and able to work under pressure;
• Field experience preferably within the Healthcare or service related sector;
• Proven track record of providing exceptional customer service by possessing good interpersonal and communication skills.

What we will offer in return

Work in a highly engaged and vibrant workplace culture. A flexible work environment, including hybrid (remote and office) work arrangements. You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development.

Why diversity matters to us

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.

For more information about Arjo visit www.arjo.com

Successful applicants will be required to undergo relevant reference checks and a pre-employment medical check prior to appointment.

For those with a passion to improve mobility outcomes for others, a rewarding career at Arjo awaits. We look forward to receiving your cover letter and resume!

• Minimum 5 years of experience as a DevOps Engineer, Site Reliability Engineer, or in a similar role within a GCC (AWS). Required experience on GCC SHIP2.0
• Proficiency in CI/CD tools (e.g., Jenkins, GitLab CI,) and configuration management tools – Terraform
• CI/CD Pipeline Design and Optimization:
• Collaborate with development and operations teams to design efficient CI/CD pipelines that streamline the build, test, and deployment processes.
• Implement GitLab CI/CD best practices and optimize pipelines to reduce build times and improve deployment efficiency.
• Develop and manage infrastructure as code scripts to automate GitLab infrastructure provisioning and configuration.
• Leverage GitLab APIs and CI/CD scripts to automate repetitive tasks, reduce manual intervention, and enhance team productivity
• Able to design and create release management- managing multi release deployments and env management.
• Strong knowledge of AWS services for Network, compute, storage, security, scalability, monitoring, and alert management
• Strong scripting skills in languages such as Python, Bash, or PowerShell.
• Experience with IaC tools (e.g., Terraform, AWS CloudFormation) and version control systems (e.g., Git).

Top Mandatory skills

1. CI/CD tools (e.g., Jenkins, GitLab CI,etc

2. Configuration management tools (Jira/confluence/gitlab Wiki)

3. GCC SHIP2.0

4. IAC setup for Inrfa - terraform

Skills which are good to have / optional

• knowledge of Python/API development
• setup and development of CI/CD pipeline
• experience on AWS chimes/Kinesis/Gen AI (bedrock

• Recognised degree in Computer Science, IT or engineering with at least 5 years’ relevant experience in software development;

• Gone through at least one full software development lifecycle (SDLC) with experience in producing SDLC documentations;

• Extensive experience in analysing requirements, designing, development and delivering complex enterprise applications in Java/JEE, web programming on UNIX / LINUX and Windows environment;

• Proficiency with database programming such as SQL and DAO, and relevant experience with MySQL, PostgreSQL

• Experience in Spring Framework and Spring Boot;

• Experience in Software Modernization, Containerization, Microservices;

• Experience in Agile development methodology and continuous integration;

• Experience in writing Requirements Specification, Use Cases, Design Documentation, object-oriented software design and UML modelling;

• Proficiency in AWS ECS and Docker containerization, with a solid understanding of DevOps principles and best practices

• Strong analytical and problem-solving skills; and

• Good written and verbal communication skills in English.

• Self-motivated and a good team player.

• Added advantage if candidate is familiar with one or more of the following technologies:

i. Experience in Message Queues and/or Solace;

ii. Experience in Cloud Computing, Kubernetes & Dockers, AWS Services like Amazon ECS Fargate, AWS RDS & Lambda;

iii. Experience in Automatic Fare Collection (AFC) system;

iv. Experience in Microsoft Active Directory

v. Experience in HTML / CSS / JavaScript / JSON

vi. Experience in Secure Communications (SFTP, HTTPS, etc.)

vii. Experience in Angular or equivalent

viii. Experience in Java Unit Tests frameworks

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Systems Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Brief Job Description:

1. Provide System Administration including but not limited to the following:

a. Change parameter to system software;

b. Create, delete and modify, define domains;

c. Create, delete and modify system utilities and other scripts;

d. Create, delete and modify system and user login scripts;

e. Create, delete and modify drive mappings;

f. (Create, delete, revoke, disable and modify user accounts;

g. Grant and revoke access to directories/ files;

h. Create, delete and modify print servers and queues;

i. Create, delete and modify directories;

j. Create, delete and modify and grant access to application services;

k. Create, delete and modify application access accounts;

l. Develop and monitor backup/ recovery jobs, cron jobs, procedures and

schedules;

m. Schedule and execute production jobs;

n. Maintain backups of configurations of the web, application and database

o. servers;

p. Perform SSL certificate renewal for the systems;

q. Create, delete, deploy and modify File Transfer Program (FTP) / Secure File

Transfer Protocol (SFTP) accounts and scripts;

r. Manage the encryption/ decryption keys for the server;

s. Conduct proactive performance tuning whenever required on all the IT system

and database parameters;

t. Conduct proactive housekeeping of all log files in the system, database and

application and keep them for a minimum period as requested by the

Customer;

u. Monitor proactively and alert the Customer on the potential problems on

hardware and software which may affect the system availability and

performance; and

v. Security hardening of the servers.

2. Install, un-install or upgrade the system software, inclusive of operating system and its associated system software.

3. Schedule and execute production jobs in accordance with the specifications as stipulated by the Customer.

4. Work with server vendor or other third-party vendor to analyse, troubleshoot and resolve all server-related problems.

5. Document and maintain server administration guides, logical system diagrams and

operation manuals. Create such documents if they are currently not available.

6. Backup and recovery of all operating systems, application programs, users/ business data of the

Customer’s environment, configurations of the web, application and database servers.

Personnel Requirements:

1. Possess the relevant qualifications and/or be proficient in the following areas:

a. Minimally three (3) years hands-on experience in administration of servers.

b. Microsoft Hyper-V, VMWare

c. Windows 2008/2012/2016 Server

d. Active Directory, DHCP, DNS, Group Policy

e. Preferably experience in Commvault/Symantec Backup Products

f. Preferably experience in Trendmicro/Symantec Anti-virus products

g. Preferably certified in Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), ITIL or equivalent.

h. Knowledge with EMC storage

i. Good understanding with application tiers, IIS, Databases

j. Good understanding with Change Management processes

k. Basic Networking knowledge is a plus

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

• Recognised degree in Computer Science, IT or engineering with at least 5 years’ relevant experience in software development;

• Gone through at least one full software development lifecycle (SDLC) with experience in producing SDLC documentations;

• Extensive experience in analysing requirements, designing, development and delivering complex enterprise applications in Java/JEE, web programming on UNIX / LINUX and Windows environment;

• Proficiency with database programming such as SQL and DAO, and relevant experience with MySQL, PostgreSQL

• Experience in Spring Framework and Spring Boot;

• Experience in Software Modernization, Containerization, Microservices;

• Experience in Agile development methodology and continuous integration;

• Experience in writing Requirements Specification, Use Cases, Design Documentation, object-oriented software design and UML modelling;

• Proficiency in AWS ECS and Docker containerization, with a solid understanding of DevOps principles and best practices

• Strong analytical and problem-solving skills; and

• Good written and verbal communication skills in English.

• Self-motivated and a good team player.

• Added advantage if candidate is familiar with one or more of the following technologies:

i. Experience in Message Queues and/or Solace;

ii. Experience in Cloud Computing, Kubernetes & Dockers, AWS Services like Amazon ECS Fargate, AWS RDS & Lambda;

iii. Experience in Automatic Fare Collection (AFC) system;

iv. Experience in Microsoft Active Directory

v. Experience in HTML / CSS / JavaScript / JSON

vi. Experience in Secure Communications (SFTP, HTTPS, etc.)

vii. Experience in Angular or equivalent

viii. Experience in Java Unit Tests frameworks

Job Description:

• Measure the quality performances of the organization, ie. Customers’ complaints, Returned materials Authorization (RMA), etc. Against set targets.
• Interface with customers on products’ quality requirements and ensure that quality requirements are followed to ensure customer satisfaction.
• Support qualification of new suppliers and maintain the performance of existing suppliers.
• Establish inspection criteria and set quality standards for both raw materials and finished goods and follow thorough to disposition.
• Ensure timely response in 8D/CAR to customers’ complaints, work with cross-functional groups to close 8D/CAR with effective corrective/preventive actions.
• Collect and analyze quality data using statistical control tools.
• Work closely with Production and other supporting departments to ensure the production of quality products.
• Perform any other duties assigned by superior.

Job Requirements:

• Degree in any Engineering discipline (Preferable in Quality Engineering).
• At least 2-3 years experience in similar capacity.
• Proficient in Microsoft office applications.
• Knowledge in SPC, GR&R, FMEA, RCA.
• Good communication, report writing and presentation skills.
• Good analytical skill with ability to work effectively.
• Certified internal/lead auditor in ISO 9001, ISO 14001 & TS 16949.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for DevOps Engineer who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Minimum 5 years of experience as a DevOps Engineer, Site Reliability Engineer, or in a similar role within a GCC (AWS). Required experience on GCC SHIP2.0

• Proficiency in CI/CD tools (e.g., Jenkins, GitLab CI,) and configuration management tools – Terraform
CI/CD Pipeline Design and Optimization:
• Collaborate with development and operations teams to design efficient CI/CD pipelines that streamline the build, test, and deployment processes.
• Implement GitLab CI/CD best practices and optimize pipelines to reduce build times and improve deployment efficiency.
• Develop and manage infrastructure as code scripts to automate GitLab infrastructure provisioning and configuration.
• Leverage GitLab APIs and CI/CD scripts to automate repetitive tasks, reduce manual intervention, and enhance team productivity
• Able to design and create release management- managing multi release deployments and env management.
• Strong knowledge of AWS services for Network, compute, storage, security, scalability, monitoring, and alert management
• Strong scripting skills in languages such as Python, Bash, or PowerShell.
• Experience with IaC tools (e.g., Terraform, AWS CloudFormation) and version control systems (e.g., Git).

Top Mandatory skills:

1. CI/CD tools (e.g., Jenkins, GitLab CI,etc
2. Configuration management tools (Jira/confluence/gitlab Wiki)
3. GCC SHIP2.0
4. IAC setup for Inrfa - terraform

Skills which are good to have / optional:

1. Knowledge of Python/API development
2. Setup and development of CI/CD pipeline
3.Experience on AWS chimes/Kinesis/Gen AI (bedrock

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are looking for a talented NetSuite Administrator to join our region team. The NetSuite Administrator will have the unique opportunity to join the organization at a pivotal time, during our NetSuite implementation. The candidate will be a core member of the Transformation team and is expected to leverage prior experience to implement best practices and ensure the optimal use of NetSuite by our end users.

As the NetSuite Engineer you are responsible for managing NetSuite and ensuring that NetSuite functionality is optimized to meet the evolving needs of the business and users are fully equipped with the training and knowledge to effectively work with the NetSuite environment. Key to success in this position is the ability to build partnerships within the business, understand their needs and drive continuous improvements.

Job Responsibilities & Requirements:

• A minimum of 3-5 years’ experience with NetSuite ERP implementation, administration, configuration, and 3rd party integrations

• Experience in NetSuite OneWorld and Financial modules is a plus(GL, Fixed Assets, Lease, AP/AR, Tax, Intercompany Management , Close management,...)

• Familiarity with NetSuite Roles and Permissions, Custom records, CSV imports, page layouts, workflows, saved searches, reports and dashboards

• Knowledge of scripting is a plus

• Experience collaborating with teams/users across regions

• Ability to analyze problems, develop and recommend solutions and resolve issues

• Ability to operate successfully in a fast-paced environment that places a strong premium on excellence, execution and teamwork

• Well-organized, ability to prioritize tasks, meet deadlines and manage multiple projects while maintaining a high level of accuracy

• Ability to remain professional and flexible while under pressure

• A strong understanding of business processes and requirements

• System implementation and system integration experience

• Ability to work independently with minimal oversight

• Strong sense of customer experience mindset

• Available outside of working hours to resolve emergency issues may be required

Other Information:

• Working hours: Monday to Friday, 9am to 6pm

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

1. Roles and Responsibilities (Full-Stack Engineer)

a. Analyse the Client needs, scope the problem and develop business case to address the problem

b. Document requirements, source and evaluate alternatives, and recommend solution that best fits the Client needs

c. Work with Client vendor and app vendor on the solutions and design to seek clarification and acceptance.

d. Design, develop and deliver working software applications to delight customers

e. Improve software quality using XP practices such as code review and unit testing

f. Prepare architectural and other technical documents

g. Assist BA on user stories elaboration

h. Assist QA on test automation and bug fixes

i. Assist DevOps on build and release automation

j. Work with Client users to ensure smooth deployment and adoption of new solution

k. Assess business needs for service requests and the impact of enhancements to the system

l. Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident

m. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

2. Knowledge and Skills (Full-Stack Engineer)

a. Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.

b. Experience with version control systems such as Git

c. Experience in front end technologies such as Angular

d. Experience in backend technologies such as Java, Python, Node.js

e. Experience in low code application platforms such as Pega

f. Experience in one or more of the following processes and infrastructure knowledge:

• Agile processes/practices

•Continuous integration/continuous deployment

• Cloud/PaaS platforms, such as AWS/GCP

•Serverless Framework

•Docker/container technology

g. Experience with low code development and wireframing tools such as Figma

h. Familiar with Unit Testing

i. Having the following traits will be an added advantage:

• Self-driven and independent

•Strong problem-solving and analytical skills

•Good communication and interpersonal skills

• Good presentation and listening skills

j. Hands-on experience in at least 1 full project development life cycles in Pega

k. Relevant professional certification in Pega will have higher weightage.

l. Working experience in Agile and UX development environment will be an added advantage

m. Advantageous to have:

i. Consulting or Business Analysis experience

ii. Prior knowledge in the system solutioning, development for mid and large-scale IT development projects

iii. Knowledge of Webservice, REST API, sFTP and security concepts in security interfaces between systems

n. Extensive experience in requirement/workshop facilitations and documentation of user requirement into Agile user stories, acceptance criteria.

o. Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests, ability to define system interface specifications

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for DevOps Engineer

Internal Code: A24109

We are seeking a talented and experienced DevOps Engineer to join our dynamic tech team. In this role, you will be instrumental in designing, implementing, and maintaining the infrastructure that supports our rapidly evolving platform.

You will collaborate closely with our development, QA, and product teams to streamline deployment processes, enhance system performance, and ensure the scalability and reliability of our services.

What will you do?

Infrastructure Development:

• Design, implement, and manage scalable, secure, and reliable infrastructure on AWS EC2.
• Utilize Docker, Kubernetes, and EKS for containerization and orchestration of microservices.

CI/CD Pipeline Management:

• Develop and maintain CI/CD pipelines using GitLab and ArgoCD to automate the build, test, and deployment processes.
• Integrate QA tooling into CI/CD pipelines, including Cypress for E2E testing.

Configuration and Automation:

• Implement Infrastructure as Code (IaC) using Terraform for efficient resource provisioning.
• Manage configuration management using Ansible to automate system configurations and deployments.

Networking and Security:

• Configure and manage load balancers using Traefik to ensure optimal traffic distribution.
• Implement service mesh technologies like LinkerD to manage service-to-service communication securely.
• Ensure infrastructure security and compliance with industry best practices.

Monitoring and Logging:

• Set up and maintain monitoring and alerting systems using tools like CloudWatch, Prometheus, Grafana, and Splunk.
• Proactively identify and resolve system issues to maintain high availability and performance.

Collaboration and Support:

• Work closely with development and QA teams to understand application requirements and ensure seamless integration.
• Provide support for development and staging environments, facilitating efficient testing and deployment cycles.

Optimization and Cost Management:

• Analyze system performance metrics to optimize infrastructure for cost and efficiency.
• Implement strategies for resource optimization without compromising on performance.

What are we looking for?

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 3 years of experience in a DevOps or similar role.
• Proven experience with AWS services, particularly EC2, RDS, and networking components.
• Strong expertise in containerization using Docker and orchestration with Kubernetes.
• Past experience as a software developer is highly advantageous.
• Proficiency in setting up CI/CD pipelines using GitLab and ArgoCD.
• Hands-on experience with Infrastructure as Code tools like Terraform.
• Familiarity with configuration management tools such as Ansible.
• Knowledge of load balancing with Traefik and service mesh implementations using LinkerD.
• Experience with logging and monitoring tools, specifically Splunk.
• Scripting skills in Bash, Python, or Go for automation tasks.
• Understanding of microservices architecture and RESTful APIs.
• Familiarity with our tech stack is a plus: TypeScript, Go, ReactJS, ExpressJS,
• Gin-gonic, GraphQL with JWT authentication.
• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced, agile environment.
• Detail-oriented with a focus on delivering high-quality work.
• Certifications such as AWS Certified DevOps Engineer, Certified Kubernetes
• Administrator (CKA), or similar.
• Knowledge of Redis, MySQL, PostgreSQL, and Elasticsearch.
• Experience with QA tools integration, including Cypress and Pact.js.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Solution Engineer

This is a one-year contract role

Internal Code: A24106

What will you do?

• The Team aims to spearhead the digital transformation of government. The GCC (Government Commercial Cloud) platform provides a federated agency hosting and infrastructure through modern cloud architecture implementation and the modernising of Government applications through adoption of agile development practices.
• The Team is seeking independent and motivated Solution Engineer who has experience in both small and big scale cloud-based projects, to support agencies and the GCC product team to create value in the GCC platform. This role will work closely with the agency users, GCC product and partnering teams, using a collaborative approach with strong technical understanding, to assist and ensure that the GCC platform continues to add value to agencies.

As a Solution Engineer, you will be required to:

• Work directly with GCC engineering team, product team and various key stakeholders.
• Support development of proof-of-concepts for GCC platform in concert with product team and various stakeholders.
• Take ownership of end-to-end solutions provided by teams across the organisation.
• Provide system troubleshooting and problem solving across platform and application domains, expect to participate in on-call escalations to troubleshoot customer facing issues.
• Assist in the migration activities for GCC platforms.

What are we looking for?

• Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• User-centric mindset. Be able to represent users’ viewpoints on GCC in order to drive changes & innovations to meet their needs.
• 5 yeatrs of experience working as a Business Analyst and/or Software Architect role
• Passion for automation, standardization and best practices.
• Solid hands-on experience in designing, building, deploying and securing of highly available web application in cloud platform such as AWS, Microsoft Azure or Google Cloud Platform.
• Experience with DevOps tools such as Gitlab or Azure DevOps
• Experience with back-end technologies such as Node.js, Python, or Go
• Good understanding of network components such as load balancers, firewalls, VPNs, and DNS.
• Good understanding of DevOps principles and practices, knowledge in DevSecOps will be an added advantage.
• Self-motivated with good communication skills.
• Experience in an Agile development environment focusing on rapid, quality delivery.
• High attention to detail, accuracy, and meticulousness in handling figures and processes in a high-agility environment.

Preference:

• Experience with managing cloud infrastructure and services on AWS, Microsoft Azure, or Google Cloud Platform, preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

1. Roles and Responsibilities (Full-Stack Engineer)

a. Analyse the Client needs, scope the problem and develop business case to address the problem

b. Document requirements, source and evaluate alternatives, and recommend solution that best fits the Client needs

c. Work with Client vendor and app vendor on the solutions and design to seek clarification and acceptance.

d. Design, develop and deliver working software applications to delight customers

e. Improve software quality using XP practices such as code review and unit testing

f. Prepare architectural and other technical documents

g. Assist BA on user stories elaboration

h. Assist QA on test automation and bug fixes

i. Assist DevOps on build and release automation

j. Work with Client users to ensure smooth deployment and adoption of new solution

k. Assess business needs for service requests and the impact of enhancements to the system

l. Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident

m. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

2. Knowledge and Skills (Full-Stack Engineer)

a. Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.

b. Experience with version control systems such as Git

c. Experience in front end technologies such as Angular

d. Experience in backend technologies such as Java, Python, Node.js

e. Experience in low code application platforms such as Pega

f. Experience in one or more of the following processes and infrastructure knowledge:

• Agile processes/practices

•Continuous integration/continuous deployment

• Cloud/PaaS platforms, such as AWS/GCP

•Serverless Framework

•Docker/container technology

g. Experience with low code development and wireframing tools such as Figma

h. Familiar with Unit Testing

i. Having the following traits will be an added advantage:

• Self-driven and independent

•Strong problem-solving and analytical skills

•Good communication and interpersonal skills

• Good presentation and listening skills

j. Hands-on experience in at least 1 full project development life cycles in Pega

k. Relevant professional certification in Pega will have higher weightage.

l. Working experience in Agile and UX development environment will be an added advantage

m. Advantageous to have:

i. Consulting or Business Analysis experience

ii. Prior knowledge in the system solutioning, development for mid and large-scale IT development projects

iii. Knowledge of Webservice, REST API, sFTP and security concepts in security interfaces between systems

n. Extensive experience in requirement/workshop facilitations and documentation of user requirement into Agile user stories, acceptance criteria.

o. Extensive experience in defining UAT test scenarios and facilitate SIT and UAT tests, ability to define system interface specifications

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Quality Engineer

Internal Code: A24096

Why join us?

• Opportunity to drive impactful change and shape the quality standards of government IT projects.
• Collaborate with multiple internal and external stakeholders, influencing the delivery of robust and user-centric solutions.
• Be part of a dynamic team that values continuous learning, innovation, and professional development.

What will you do?

• Are you passionate about ensuring the quality and reliability in government IT projects?
• We are seeking a dedicated professional to champion quality assurance and testing practices across government agencies, driving impactful change and ensuring the delivery of robust, user-centric solutions.
• You will be part of the Quality Assurance and Testing team to support the work of our colleagues at the various agencies through establishing QA and Testing processes, best practices, implement tools and test automation.
• Define and maintain QA and Testing processes, including Test Management, Defects Management and Code Quality
• Coach and mentor Government IT Business Analysts and end users on QA and testing processes, fostering a culture of quality and excellence within government IT teams.
• Work with selected projects at government agencies, championing product quality and software testing practices in agile/waterfall project delivery.
• If you are ready to make a meaningful impact and drive the culture of quality and excellence in government IT projects, we invite you to join our team and be part of a transformative journey towards delivering reliable and user-centric solutions for the community.

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering, or related discipline.
• Minimum 5 years of experience in establishing test strategies for systems in agile development environments.
• Profound knowledge of various test types, levels, techniques, methodologies, and test automation, with a strong understanding of test-driven development and continuous integration/delivery principles.
• Hands-on test automation experience and the ability to integrate test automation into the Continuous Integration chain.
• Experience in QA Management for the system delivery and Certification in Testing and Software Quality Assurance will be a bonus.
• Organized, methodical, and meticulous in planning, management, and execution, with a strong focus on attention to detail and problem-solving.
• A team player who is self-motivated, proactive, and customer-oriented, with excellent communication and presentation skills.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities

• Setup, configure and maintenance of computer hardware, network and systems.
• Troubleshoot and provide IT technical support to end-users on hardware, software and network and printers issues.
• Liaise with users and IT vendors for the delivery of IT solutions and services.
• Manage the data protection and cyber security functions. Ensure proper security system setup and maintenance.
• Assists in procurement and documentation of IT assets.
• Provide IT and network support including system installation, configuration, upgrading of application software and system patches.
• Configure and manage Microsoft 365 services and environment, such as Exchange, SharePoint, OneDrive etc, including user provisioning, licensing and other essential services.
• Implement and maintain Microsoft 365 security measures and policies, such as Entra ID, Intune, Purview, Cloud Defender and MFA.
• Hands on experience with Microsoft Windows environment and experience in troubleshooting and email support.
• Other duties as assigned by the management.

Requirement

• Diploma in Computer Science or relevant Degree qualification.
• Minimum 3 years of work experience in Office 365, end users desktop support, IT security implementation & operations.
• Certification of MCSA, MCSE or other technical qualifications is preferred.
• Able to start work within short notice is preferred
• Prior work experience in a healthcare organization is an advantage.

Skills & Other Attributes

• Good interpersonal, communication, analytical and problems solving skills.
• Team player who is able to work independently.
• Good analytical and problems solving skills.
• Good working attitude. Willing to learn.

Roles & Responsibilities

Primary Function/Primary Goals/Objectives:

· Ensure the execution of the capital project on processes, equipment, plant facilities are compliance with the Safety and GMP policies, procedures, standards, and statutory requirement

· Deliver projects independently on time, on budget and in scope.

· Manage project capital and expense cash flow budgets.

· Manage project cost status-raise Purchase Orders, process invoices on a timely manner

· Provide timely project status review

· Manage key portfolios in Project Management Office such as Capital Planning, Site Master Planning, Shutdown Planning, Drawings Management and Metrics Reporting.

Major Responsibilities:

· Implement plant continuous improvement projects and cost saving efforts.

· Conduct Risks Assessment (RA), develop work Method Statements (MS) and Safety Work Procedure (SWP)

· Manage reward and recognition and employee engagement programs in the organization.

· Manage various improvement programs and workstreams in the plant, track and report benefits of projects.

· Any other duties as assigned by supervisor.

Requirements:

· Bachelor’s degree in civil / Geotechnical Engineering

· At least 10 years relevant experience in tender and project management for civil, marine, infrastructure projects

JOB DESCRIPTION

Report to Project Manager / Site Manager for the Arrangement of work

Liaise with consultants for the submission and approval of materials and shop drawings

Responsible for planning, programming and monitoring of work progress on site Co-ordinate the inspection work by Resident Engineer and clerk of works

Handling technical and engineering problems on site

Ensure site safety and proper execution of site work procedure on site

Monitor and co-ordinate the works of subcontractors Structure and Architectural work

Requirements:

Civil Engineer preferably registered with PE Board

Min 1 – 2 years’ experience

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for DevOps Engineer

Internal Code: A24104

• We aims to spearhead the digital transformation of government. We are a team that aims to design and develop software applications that help government agencies better serve the needs of Singaporeans. We adopt an Agile development approach and work towards adopting tech best practices and cutting edge tools.
• We are seeking highly motivated individuals skilled in DevOps to join us for some exciting projects. You’ll work with a multidisciplinary team of designers, developers and business experts to create solutions that exist in both digital and physical realms.
• As we launch new products, your role will be to ensure that the future of public service is not just functional, but delightful to use. Rather than work on commercial ventures commonly found in the startup scene, we're here to improve how we live as a society through what we can offer as a government.

What will you do?

• Manage the development of the internal engineering productivity tools and environments.
• Providing DevOps architecture implementation and operational support
• Architecture and planning for cloud deployments (Private and Public cloud)
• Be an innovative and hands-on DevOps engineer capable of looking at both thetechnology and strategy around the platform.
• Future-proofing the technical environments and ensuring extremely highlevels of automation, availability, scalability and resilience.
• Manage the development of the internal engineering productivity tools and environments.
• Manage processes, automation, best practices, documentation.
• Development and operation of continuous integration and deployment pipelines.
• Monitoring automation to effectively detect/predict/prevent issues in the environment and code base.
• Ability to conduct research into software issues and products as required
• Working with the latest tools and techniques
• Hands-on coding and mentoring, usually in a pair programming environment
• Working in highly collaborative teams and building quality environments.
• Ability to effectively prioritize and execute tasks in a high-pressure, fast paced, global environment
• Knowledge in lots of different open source technologies and configurations.

What are we looking for?

• Degree or Diploma in Computer Science/Engineering, Information Technology, Communications or other related disciplines.
• At least three years of professional experience in a DevOps engineer or equivalent position.
• Strong knowledge and experience in Devops automation, containerisation and orchestration using tools like Kubernetes, Terraform, Ansible and Docker
• Strong scripting skills e.g. Python, Bash, JavaScript
• Cloud computing deployment and management experience -AWS
• Understand/practice Agile projects
• Strong understanding of networking

Preferred:

• Experience with highly scalable distributed systems
• Breadth of knowledge - OS, networking, distributed computing, cloud computing

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities

• Co-ordinate and supervise site works and subcontractors.
• Keep track of the site schedule to ensure works are on time.
• Able to interpret drawings and calculations of site materials
• Liaise with QS to monitor work schedule , claim and Vos.
• Report to Construction Manager / Project Manager on site matters and progress of work.
• Attend to site meetings
• Compliance to safe work procedures and maintain good house-keeping

Requirements:

• At least Bachelor's Degree or equivalent in civil engineering or equivalent.
• At least 5 years experience in civil engineering , relevant experiences in construction of civil infrastructure project , LTA project.
• Practical experience and knowledge of tendering works
• Good command of English
• Able to draw 2D / 3D

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Engineer (Full Stack)

Internal Code: A24073

What will you do?

• We are looking for software developers that are open and enthusiastic about end to end software delivery and trying out new technologies.
• Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.
• Mainly responsible for software design and development of web frontend and backend applications
• Write automated functional and unit testing for the code you write
• Develop backend APIs & databases supporting the applications
• Design and develop applications leveraging cloud technologies
• Assist DevOps Engineer on build and release automation
• Work closely with fellow developers in pair programming and code review
• Work closely with Business Analyst, Quality Engineer, User Interface/User Experience Designers to deliver features

What are we looking for?

• Experience in modern web applications development using NextJS, TypeScript and Kotlin/Java
• Experience in development of CI/CD pipeline and applications deployment using cloud services such as AWS
• Experience in database migration will be an added advantage
• Working experience in an Agile/SCRUM setup will be an added advantage
• Excellent verbal communication and listening skills
• Proactive, self-driven and motivated
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is a plus

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.