Our Company is looking for a Digital Marketing and eCommerce Specialist to join our team. You must be passionate, creative, and results-oriented. This position is a great opportunity for an organized, enthusiastic, highly motivated individual who enjoys working in a fast-paced environment with a focus on data driven strategies.

The Digital Marketing and eCommerce Specialist will be the company’s in-house expert for all digital campaign development which include SEO/SEM, Meta ads and other digital media. You will manage and be responsible for the company’s online sales (which includes company-owns websites and 3rd party market places such as Tiktok Shop, Shopee and Lazada).

You will oversee website development and maintenance too. The ultimate objective is to drive online sales.

Your job duties include:

• Design and execute campaigns to drive sales through digital marketing channels such as search engine optimization (SEO), pay-per-click (PPC) advertising, Facebook advertising, email marketing, or search engine marketing (SEM)
• Review campaigns metrics, google analytics, social media analytics and ecommerce trends to identify opportunities for improvement
• Manage website content and UI
• Review landing pages, product information, and any other relevant systems associated with the website to ensure they are visually appealing, accurate, and easy to use.
• Ability to create alternate A/B split test campaigns based on various metrics provided
• Create and implement Meta ad campaigns
• Leverage on marketing automation tools (mailchim) to implement email lead generation and nurturing programs to drive engagement, traffics and conversions.
• Deep knowledge of Google Analytics to analysis various trends, key metrics. Focus on various parts of website to advice the team on better performing and under-performing areas and products
• Monitor and analyse competitive digital and social landscape to identify opportunities for improvement
• Prepare qualitative and quantitative analysis reports to inform management and the team of collective performance in all digital marketing efforts.
• Other related duties

Requirements & Skills:

• Minimum 3 years work experience in a fast-paced, ecommerce marketing role
• Preferably with experience in B2C environment.
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Hands-on experience with online campaign builds, management, analysis, and optimization
• Knowledge of new trends and changes in the online ecommerce world
• Familiarity with web design and a keen eye to detail.
• Excellent organization and attention to detail skills
• Experience with website analytics tools (e.g. Google and Facebook Analytics)
• Highly personable, with strong verbal and written communication skills
• Ability to work in a fast-paced, deadline-oriented environment
• Self-motivated, results-driven professional who consistently delivers high quality work
• Bachelor’s Degree in Marketing or a quantitative, test-driven field

Job Description & Requirements

Able to work in a fast paced environment

Assist in overseeing day-to-day operations.

Handle and solve issues or complaints in a professional manner.

Ensure customer satisfaction.

Need to conduct checks to ensure that enough products are on hand to serve customers, order items as needed, and generate inventory reports for superiors.

Maintain inventory and control costs in the daily operations.

Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Hiring: Logistics Assistant Manager

Are you an organized, detail-oriented professional passionate about logistics and supply chain management? We are looking for a Logistics Assistant Manager to join our dynamic team!

Position: Logistics Assistant Manager
Employment Type: Full-Time

Key Responsibilities:

• Assist in managing and optimizing daily logistics operations, including transportation, warehousing, and distribution.
• Coordinate with vendors, suppliers, and clients to ensure smooth delivery processes.
• Oversee inventory management and ensure accurate record-keeping.
• Develop and maintain efficient supply chain processes.
• Support the Logistics Manager in analyzing data, preparing reports, and identifying areas for improvement.
• Ensure compliance with industry regulations and company policies.

Requirements:

• Supply Chain Management, Business, or a related field.
• Proven experience in logistics or supply chain roles.
• Strong organizational and problem-solving skills.
• Excellent communication skills and the ability to work well with teams.
• Proficiency in Microsoft Office and logistics software (e.g., ERP systems).
• Ability to multitask and manage time effectively in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• A collaborative and supportive work environment.

Overview:

Our Healthcare Client is looking for Senior Finance Manager to lead the accounting function and processes. This role will ensure the timely and accurate reporting of the orgnaisation’s financials while collaborating closely with operational teams and shared services. The Senior Finance Manager will play a key role in activities such as statutory audits, month-end closings, and cash flow management, supporting the organization’s objectives and financial sustainability.

Job Requirements

Business Planning:

• Analyze operational performance, industry dynamics, macro-economic trends, and the competitor landscape to provide analysis and insights that link financial information to business strategies.
• Leverage expertise in financial modeling, business planning, analysis, data visualization, and technical skills to recommend targets for improvements to achieve fiscal and operational goals.
• Collaborate with strategy teams and operational leaders on complex business plans and business cases, ensuring alignment with operational and strategic goals.

Business Performance Monitoring:

• Oversee the development and implementation of performance monitoring frameworks for clinical departments, including regular review of P&Ls, KPIs, and variance analysis.
• Maintain knowledge of business planning standards and methodologies.

Continuous Improvement & Innovation:

• Participate in or lead improvement teams and projects impacting the Clinical Ops Finance team, Finance Department, or system stakeholders.
• Utilize a variety of query tools, analytic techniques, and software platforms to analyze large quantities of data from multiple sources, proactively identifying appropriate analyses and tracking methods needed to take action on opportunities.

Leadership & Mentoring:

• Lead, mentor, and develop a team of Business Partners partnering with clinical departments.
• Develop and maintain trusted advisor relationships with Clinical & Operations leaders, proactively identifying opportunities for improving productivity, cutting costs, and increasing revenue.
• Liaise with external stakeholders on ad-hoc data and analysis requests and clarifications.

Key Requirements:

• Bachelor’s degree in Business, Finance or a related field
• At least 10 years of Finance Experience
• At least 5 years of relevant experience in leading and managing teams

HOW TO APPLY:

This is a fantastic opportunity to drive financial performance in a dynamic healthcare environment.

If you are interested in the role, please send in your resume in Microsoft Word format by clicking “Quick Apply”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

A Regional Sales and Marketing Manager is responsible for overseeing and driving sales and marketing efforts within a specific geographic region. Their role is pivotal in expanding market share, building brand awareness, and achieving revenue targets.

Key Responsibilities:

1. Sales Strategy Development and Implementation:Develop and execute regional sales strategies aligned with the company's overall business objectives.
   Set and monitor sales targets for the region.
   Analyze market trends and competitive landscapes to identify growth opportunities.
   Develop and implement sales plans and tactics to achieve revenue goals.
   
2. Sales Team Management:Recruit, hire, train, and manage a team of sales representatives.
   Provide leadership, guidance, and support to the sales team.
   Evaluate sales performance and provide feedback and coaching.
   Motivate and incentivize the sales team to achieve their targets.
   
3. Customer Relationship Management:Build and maintain strong relationships with key customers and partners.
   Address customer inquiries and concerns promptly and effectively.
   Identify and pursue new business opportunities.
   Negotiate contracts and pricing with customers.
   
4. Marketing Strategy and Execution:Develop and implement regional marketing plans to support sales efforts.
   Manage the regional marketing budget.
   Oversee brand management and positioning within the region.
   Coordinate marketing activities, such as advertising, public relations, and events.
   
5. Market Research and Analysis:Conduct market research to gather information on customer needs, preferences, and buying behavior.
   Analyze market data to identify trends and opportunities.
   Prepare reports and presentations on market findings and recommendations.
   
6. Sales Reporting and Analysis:Track and analyze sales performance metrics.
   Prepare regular sales reports and forecasts.
   Identify areas for improvement and implement corrective actions.
   
7. Cross-Functional Collaboration:Collaborate with other departments, such as product development, finance, and operations, to ensure alignment and support for sales and marketing initiatives.
   

In essence, a Regional Sales and Marketing Manager is a strategic leader who drives revenue growth, builds customer relationships, and manages a team of sales professionals to achieve business objectives within a specific geographic region.

You will play a pivotal role in ensuring seamless day-to-day business operations by providing effective operational support to various teams, including Branding and Marketing, Media Solutions and Consumer Revenue, Partnerships and Engagement. You will manage a diverse range of administrative tasks and collaborate with cross-functional teams to achieve organizational objectives.

Job Responsibilities

• Administer procurement, payment, and billing processes, ensuring timely processing and compliance with organizational policies.
• Provide logistical and specialist support to team members, maintaining adherence to budget constraints and best practices.
• Collaborate closely with editorial, legal, procurement, finance, and corporate teams to enhance newsroom operations and related activities.
• Facilitate the execution of strategic initiatives and cross-functional projects, ensuring alignment with overarching business goals.
• Monitor and analyze budget performance, identifying opportunities for optimizing resource allocation.
• Recommend actions based on budget variances to ensure targets are achieved and expenditures remain within approved limits.
• Implement best practices and innovative solutions to enhance administrative workflows, ensuring efficient support for the newsroom and related functions.
• Regularly assess and refine administrative processes to identify areas for improvement and drive operational efficiency.

Requirements

• Diploma with relevant experience in support, budget management, or related fields
• Effectively bilingual and comfortable in written/spoken English and Chinese
• Proven ability to actively and effectively manage tasks in a dynamic environment.
• Strong aptitude for analyzing data to inform decision-making processes.
• Capacity to devise innovative solutions to operational challenges and drive continuous improvement.
• Proficient in identifying potential risks and developing strategies to mitigate them.
• Capability to make timely, informed decisions.
• Able to work independently but also connect with people and collaborate as a team

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Project lead experience in actual projects
• Facilitating BIM Coordination meeting
• Planning BIM processes
• BIM Legal and Contractual issues
• Organisation's adoption plan

Job requirement

• BIM quality check
• BIM authoring tool
• BIM design review
• BIM analysis tool
• BIM Coordination tool
• Project workspace
• BCAA specialist diploma

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description

• Take ownership of product development lifecycle to ensure timely delivery of products from strategic planning to tactical activities.
• Facilitate product improvement by analysing opportunities to support product positioning and customer demand, to guide product development from concept to launch.
• Evaluate product functionalities and performance, develop and execute strategies to enhance customer experience throughout the e-commerce journey.
• Monitor sales performance and track key metrics, analysing data to identify areas for improvement and implement necessary changes.
• Facilitate and foster cross-team collaboration across business stakeholders, including marketing, supply chain, and customer support to ensure seamless integration across all functions.
• Utilize customer data analysis to identify patterns, preferences, and pain points and make data-driven decisions.
• Manage customer accounts and provide support, addressing issues or concerns to maintain high customer satisfaction with the customer service team.
• Develop and implement strategies to reduce costs, improve operational efficiency, and streamline processes.
• Research and analyse industry trends, technologies, and best practices in eCommerce operations, generating ideas and implementing relevant strategies to grow market share, improve customer experience and increase revenue and profitability.

Essential skills and qualifications:

• Bachelor's degree in Information Technology, or a related field.
• Minimum of 3 years work experience as a digital product manager.
• Excellent organizational and communication skills.
• Ability to work collaboratively and effectively with cross-functional teams.
• Proficiency in customer data analysis and business intelligence tools.
• Proficient in Mandarin and English to communicate with our headquarter in China.

Key accountabilities:

• Participate in overall Project Management process jointly with Project Manager.
• Main partner for the Financial Strategy success of the project - Optimize financial aspects on the project Org. Tax, Hedging, Financing.
• Business Partnering:

1. Provide finance advise and tutoring to the project team.
2. Set up technical expertise within the real and current concerns of the business to create value.
3. Enrich integration within the organization (functional intermediation).
4. Ensure compliance of finance rules in project review preparation and throughout project execution.
5. Contribute to business agility and awareness.

• Supervision, analysis and support for overall finance topics of the project.
• Control the financial performance of the project and propose action plans to improve contract margin and cash profile as well as corrective action plans to mitigate identified risks.
• Raised "Early Warnings" when necessary to increase management attention.
• Add insight and accuracy to project financial information (Improve accuracy on forecasts, revenue, cash, cost, etc.).
• Challenge and approve Project Financials (cash, competitiveness) as per DoA.
• Provide confirmation of Internal Transfer Pricing policies to procurement for the issuance of internal purchase orders.
• Ensure compliance with local regulations, especially for tax and statutory accounts purposes.
• Liaise with other finance expert functions (e.g. Tax and Customs, Treasury and Financing, Internal Audit & Risk Management, Accounting and Finance efficiency, etc.).
• Cooperate with other expert functions (e.g. legal, platforms, Operational Excellence, etc.).
• Contribute in negotiation processes to secure project success (customer and / or partner).
• Support PM in risks and opportunities process and sign-off contingencies/committed savings.
• Partner with PM and CM in Contract & Claim Management (focus on finance topics & risks profile).

Main activities:

• Prepare jointly with the project team, the project reviews content and reassess each semester the profitability.
• Explain, justify, and keep record in detail of the estimates.
• FPM is permanently focused on adding value through:

1. Participating and influencing negotiations (Price review, financial T&C, VO´s, Claims, etc.).
2. Challenging financial information throughout project process (consistent “Early Warning” for financial impacts of projects operational performances and risk mitigation).
3. Monitoring compliance with all governance and reporting rules & regulations in project.
4. Corroborating the permanent compliance of International Financial Reporting Standards (IFRS).
5. Understanding the contractual terms and conditions and advising about all financial matters in contract, focusing on guiding on competitiveness improvement.
6. Supporting Claim Management (jointly with Project Manager & and Contract Manager), focus on finance topics, risks profile (support amendments wording).
7. Managing and analyzing costs, revenue, and profitability.
   Preparing timely forecasts for sales, costs, margin, and cash.
8. Permanently looking for liquidity flows and working capital optimization and promote cash culture in the project.
9. Ensuring billing process (external or internal) is made on a timely manner.
10. Supporting the finance teams in the monthly closing process and reporting Project financials in a suitable manner.
11. Supporting requests made of Performance Management Group.
12. Challenge eligibility and relevance Capex & R&D analyzing impacts and optimizing how to implement and informing Operations Finance about the amounts considered at tender stage.
13. Reconciling project data and General Ledger on regular basis.
14. Ensuring project contractual bonds and guarantees are issued on due time and request release "as soon as possible", avoiding unnecessary expenses.
    

• To develop and submit a Project Interface Plan (PIP) which manages the interface management process throughout the project life cycle.
• To be responsible for the project wide internal and external interface management activities.
• To conduct weekly interface meeting with all stakeholders and interface manager of all contractors (including SC, direct contractors / specialists to be appointed)
• To manage and coordinate with interface manager of all systems to incorporate the finalised interface details into the overall combined services plans /BIM
• To work with BIM coordinator and be responsible for the BIM coordination for development of BIM Model.

Job Requirement

Shall possess an Engineering Degree with at least 10 years of relevant working experience in M&E services coordination OR

A diploma with at least 20 years of relevant working experience in M&E services coordination.

Job description

· Responsible for the planning, management, and coordination of the MEP Subcontractors testing & Commissioning activities.

· Ensure that the required tests and inspections are performed in accordance with the approved plan.

· Follow-up with subcontractors to resolve any deficiencies that are found.

Job requirement

· Minimum of 10 years engineering experiences in construction industry with relevant diploma.

· Minimum of 5 years construction experience for similar size complexity projects & complexity projects.

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Description:

• Managing the design and coordination of a team of M&E coordinators, Engineers, and BIM modellers.
• Liase with consultants on matters relating to all M&E works.
• Participate in technical meetings and site meetings.
• To assess and resolve any technical or site issues related to M&E drawings and M&E work with consultants and subcontractors
• On-site supervision of work progress
• Maintaining schedules and coordinating the work of subcontractors.
• Assist in finalising accounts of MYE Sub-contractors.

Job Requirements:

• Degree or Diploma in Engineering or Construction related degree
• At least eight (8) years of relevant experience as M&E Manager in large scale projects is an advantage
• Highly motivated, independent, initiative and responsible.
• Great communication and interpersonal skills.

Minimum 1 – 2 yrs work experience
 

This role is most ideal for an individual who enjoys a client-facing role and project management

 
The Junior Account Manager’s responsibilities include:

• Serve as the first and primary point of contact for a portfolio of client accounts, ensuring their needs and expectations are met
• Develop strong relationship and trust with clients by providing exceptional support
• Monitor and analyze client campaign performance, including conveying regular updates, new requests and reports to them
• Coordinate with internal teams (engineering, creative, analytics) to ensure projects are executed on time and per requirements
• Be the lead person to execute overall campaign set up on the SKALE platform per the requirements
• Work alongside Senior Account Managers to ensure overall user experience is smooth
• Be the key person to follow up with clients on items required from them based on project timeline and to translate commercial requirements into briefs for internal team coordination
• Actively drive testing of platform alongside clients and senior account managers before it goes live
• Collaborate with Senior Account Managers to identify new opportunities and develop strategies to grow existing accounts

The Senior Accountant/Assistant Finance Manager is responsible for maintaining day-to-day financial reporting and regulatory compliance needs of our business. The person will work closely with the company's cross-country team, while reporting to head of finance.

Key Responsibilities

• Ensure timely and accurate month end closing and prepare monthly reports including monthly financial statements, cash flow statements and management reporting
• Ensure compliance of financial records and controls with corporate statutory, and regulatory requirements
• Ensure timely preparation and submission of quarterly Singapore GST returns
• Ensure overall good maintenance of accounting books
• Assist in cash flow, credit control, and receivables management
• Work collaboratively with various internal parties across the company's global offices to acquire or provide information needed for analysis, reporting, budgeting and forecasting
• Participate with team in liaising with external auditor, tax agents, and external parties for all statutory and regulatory requirements to ensure compliance
• Prepare payments by certifying documentation and requesting disbursements
• Any ad-hoc tasks as assigned

• Degree in Accounting or equivalent Professional Qualification (CA Singapore / ACCA / CPA)

• At least 3 years of accounting full set experience with strong working knowledge accounting principles, practices, standards, laws, and regulations
• Proficient in accounting system (Oracle Netsuite, Xero...) & MS office
• Good time management and organisational skills to meet deadlines
• Adaptive, ble to multi-task in a startup-esque environment
• Able to work independently with minimum supervision
• Strong interpersonal skills, and good team player
• Passionate and willing to learn and unlearn, to internalize learnings

• Ample opportunities to grow. You get to propose your own ideas and see it through.
• Work with passionate, talented and driven colleagues who get things done!
• Opportunity to work cross-country and with variety of projects of different nature.
• Challenging and exciting problems that await you to solve.
• Comprehensive Health Insurance Coverage.
• W3F (Work, Wellbeing, Welfare) Fund for courses, materials, personal health and wellbeing

We’re looking for an experienced Senior Account Manager who is passionate about the Wise mission – money without borders. You’ll be part of the Wise Platform team in APAC, working closely to grow and retain  our existing  partners.  

We’ve launched partnerships globally, with the likes of Bank Mandiri, Shinhan Bank and Tiger Brokers in APAC, and today have 80+ global banks and platforms connected and powered by Wise Platform. 

A bit about the role:

You will be a Senior Account Manager within a fast growing regional commercial team, responsible for driving growth with our existing partners in APAC. You’ll identify and execute growth opportunities across your partner portfolio, manage churn risk  and build relationships with key stakeholders. 

The role is based in our Singapore office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery, as well as business development teams.

Your mission: 

• Work closely with Wise Platform teams and partners to identify, progress and close a strong pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise.

• Develop and actively manage comprehensive account plans for key accounts,  articulating strategies for growth and managing risk of attrition.

• Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners.

• Take a data led approach on influencing decision making with internal / external stakeholders. 

• Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions.

• Bring the voice of the partner to influence Wise Platform product roadmaps as well as build out strong partner testimonials. 

• Work on projects and initiatives (regional or global) to improve our account management function. 

We’re looking for an experienced Senior Account Manager who is passionate about the Wise mission – money without borders. You’ll be part of the Wise Platform team in APAC, working closely with our existing bank partners to help deliver world class payment service solutions, powered by the Wise infrastructure.

We’ve launched partnerships globally, with the likes of Bank Mandiri, Shinhan Bank and GMO in APAC, and today have 80+ global banks and platforms connected and powered by Wise Platform. 

A bit about the role:

You will be a Senior Account Manager within a fast growing regional commercial team, responsible for driving growth with our existing bank partners in APAC. You’ll identify upsell and cross-sell opportunities across your partner portfolio, execute the deals effectively and build relationships with key stakeholders. 

The role is based in our Singapore office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery, as well as business development teams.

Your mission: 

• Work closely with Wise Platform teams and partners to identify, progress and close a strong pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise

• Develop and actively manage comprehensive account plans for key bank partners, articulating strategies for expansion and growth, as well as retention

• Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners

• Design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other

• Use data to pinpoint opportunities and to inform data-driven dialogue with your partners

• Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions

• Collaborate closely with other Wise teams to develop and enhance Wise infrastructure capabilities in the bank vertical through new partnership opportunities and product development 

• Work on projects and initiatives to improve our strategy and approach both within the APAC region and globally, such as helping iterate our product roadmap, pricing strategies, go to market efforts - or anything else that helps drive growth

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

If you are strong in delivering and developing exciting integrated media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!

Key Responsibilities:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc.
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

You will be joining a dynamic team that delivers award-winning campaigns. If you are strong in delivering and developing exciting integrated media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!
 

Main Responsibilities

• Lead Local Market Management/Coordination (Global and Regional Requests)
• Drive relationships at the appropriate levels of our client organizations
• Apt knowledge & understanding of digital & offline channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking and Social
• Have prior platform experience in managing both online and offline media campaigns, including but not limited account setup, strategy development, organization, and management
• Proficient in Performance Marketing strategies on both push and pull platforms
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members – execs/ junior planners
• Support Quarterly Business Review Development

We are looking for an experienced Operations Manager to lead a team of onsite and offshore support members, ensuring 24x7 operation and maintenance of business-critical applications.

Responsibilities:

• Team Management: Lead and mentor onsite and offshore support teams, ensuring effective communication and performance.
• Vendor Management: Act as the main contact for application vendors, ensuring SLA compliance and issue resolution.
• Stakeholder Management: Communicate with stakeholders on incidents, changes, and enhancements, providing regular updates to senior management.
• Operational Excellence: Implement and manage service processes and KPIs, driving continuous improvement in application support.
• Application Support: Provide day-to-day support for applications, ensuring timely resolution of issues.
• Incident Management: Manage incident lifecycle, conduct root cause analysis, and implement corrective actions.
• Performance Monitoring: Monitor and improve application performance and reliability.
• Change Management: Oversee application environment changes and ensure compliance with change management processes.
• Documentation: Maintain comprehensive support documentation and reports on incidents, changes, and performance.

Requirements:

• Technical Skills: Strong application support knowledge, ITIL proficiency, and experience with incident and change management.
• Leadership Skills: Proven experience managing and leading support teams, with strong organizational and communication skills.
• Vendor Management: Experience in managing vendor relationships and ensuring SLA compliance.
• Analytical Skills: Strong troubleshooting, root cause analysis, and data analysis abilities.
• Soft Skills: Excellent communication, customer service orientation, and adaptability.

Qualifications:

• Bachelor's degree in Computer Science or related field preferred.
• Over 6 years of application support experience, with at least 3 years in a leadership role.
• ITIL certification is highly desirable; PMP certification is a plus.

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues, and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner