Job Summary

Be part of a highly competent team in Retail Fulfillment Operations (RFO) to ensure that anyone who walks into our Apple Retail Stores across the countries in APAC can always find their favourite Apple products. We work with various cross-functional teams to achieve our goal - WW SDM for product allocation, Merchants and Finance on demand assumptions, and Logistics to move supply. On exciting new product launches, we also work closely with Readiness team and drive process improvement with Business Process Reengineering (BPR) team.

Key Qualifications

• Razor-sharp analytical skills, should have the ability to evaluate, analyse and present data
• Practical and proactive approach to problem solving and process improvement
• Creative thinker who can identify opportunities to optimise and enhance existing processes which enable scalability
• Superb communication
• Positive energy and attitude with a passion in customer service excellence
• Embrace change and continuous innovation mindset
• Masters core skills, sees beyond own silo
• Organised and able to react to the challenges of a fast moving environment
• Ability to build effective relationships in a cross-functional team environment
• Ability to deliver quality work to tight deadlines
• Strong excel skills and trend analysis
• Excellent systems understanding and experience
• Experience in use of forecasting system will be advantageous

Description

Apple’s Retail Business in APAC is expanding at an amazing speed. To support this growth, we are recruiting for a Demand Planning Analyst. We are looking for a highly analytical and motivated individual who can keep a finger on the pulse of our retail business. This individual must be meticulous, independent, challenge status quo, “think-out-of-box”, embrace changes and have excellent communication skills. The position will interest candidates from fast moving consumer goods environments. We are also interested in meeting candidates from Electronics, Retail and Finance fields. Responsibilities include but are not limited to:

• Develop units demand forecasts for APAC retail stores based upon a thorough analysis of trends, business cycles and Merchants input.
• Provide meaningful business insights through detailed analysis and understanding what are the key business drivers and market dynamics.
• Prepare commentaries and charts to articulate and present forecast assumptions and methodology in a clear and concise manner.
• Building demand planning models, ‘what if’ scenarios that analyze new product introductions and impact on existing products.
• Drive efficiency and scalability through utilization of forecasting system to generate forecasts.
• Proactive in understanding the supply strategy at country, store and product levels.
• Ability to crunch complex data from multiple sources and make recommendations to support business case.
• Work in close cooperation with the WW RFO team, Merchants and SDM to drive accurate demand forecasts.
• Take the lead to manage and represent the region in demand planning related projects.
• Overall management of the demand planning aspects of New Product Introductions and holiday season planning for Retail.
• A key player in identifying and working with others to develop automated solutions and enhancements to drive forecast accuracy.
• Ability to conceptualize and work with cross-functional teams to create scalability tools to increase work efficiency.

Education

Graduated with Analytical/Quantitative background is preferred 5+ years of work experiences are desirable

Job Title: Unilever International – Supply Chain Head of Planning & Operations

Department: Unilever International

Profession: Supply Chain

Location: Singapore

Main Job Purpose:

Supply Chain Operations includes the processing, and operational control towers for managing all transactions pertaining to import-export operations, including customer service, supply planning, order processing, invoicing, and documentation.

Managing the overall supply planning Planning function for Singapore based business verticals in Unilever International. Key job scope includes:

• Operational Supply Planning
• Capacity Interlocking to support business growth (both medium term and long term)
• Sourcing Network Optimization
  Inventory PlanningPerformance Management
• Implement Digitization

ROLE RESPONSIBILITIES:

To be the key point of accountability for the functioning of the Control Tower, which comprise of Unilever staff located in Singapore as well as an outsourced team.

• To be the custodian of all master data for the cross-border flows.
• Prepare a blueprint and project funnel for E2E operational capability program: Take survey and look at different KPIs and priorities for impact.
• Management of Outsourcing partner for transactions processing.
• To assess requirement of resources (in-house and outsourced) for the processing and control tower operations, Documentation management with the increase in volume of operations at the SC Ops unit and take necessary action to de-couple growth from back-office cost.
• Lead process improvements and change management as part of digital and transformation programs.
• Support new business models, acquisitions/divestitures, and any other projects requirements as an enabler to UI growth.
• Provide leadership, oversight, and guidance to E2E SC Teams located in Singapore.
• Responsible for development and performance management of all direct reports
• Represent the SC within Singapore, building and developing relationships with Marketing, Finance, Business Development and key Customers/Clients
• Business partnering business team to maximize turnover from SC network.
• Partner with Central Transformational, Planning, Logistics and Service Excellence Teams to drive continuous improvement and digitization agenda in Singapore region.
• Be part of Global SCLT & improve and deliver global S&OP and LTCP agenda.
• Conduct effective dialogue on assumptions and articulation of facts and evidence.
• Negotiate and influence the local decision-making process as part of S&OP
• Optimize global logistics operations and costs considering global logistics industry challenges.
• Represent our entity in the upstream Supply Chain, building and maintaining relevant relationships with Sourcing Units to deliver high performance.
• Identify, develop, and drive Singapore sourcing resilience program with Central Team to ensure supply to global markets
• Managing supply chain cost by optimizing network

Overall: Drive a UI-fit I Ops design – Structure, Ops with tech backing it.

Project Management

• Work with market leads to ensure all new product launches are achieved on time and minimize impact to service, cost, inventory and operational effectiveness.
• Business partner commercial team to ensure maximize turnover in each geography by analyzing gaps in supply plan and come up with mitigation plans.

The roles of duties are not exhaustive and may change according to business requirements.

ROLE QUALIFICATIONS:

Preferred

• FMCG experience PREFERRED Candidates with APICS certification.
• Process Excellence / Six Sigma Certification
• Import-export operations, Customer Service, Supply Planning, Documentation management
• Business process mapping and re-engineering
• Root cause analysis and problem-solving ability
• Ability to work with outsourced partners and managed them through SLAs.
• Digital transformation and change management

Essentials

• Bachelor’s degree in Engineering, Business, or related field.
• 15 or more years’ experience in Supply Chain with at least 7 years of management experience.
• E2E supply chain experience ideally within customer service, planning and logistics.
• Ability to work in a fast-paced environment
• Ability to operate as a global virtual team
• Strong commitment to Customer Service through Requirements Planning, and a thorough understanding of the impact of their activity on the company and the customer’s businesses.
• Strong communication as well as excellent team working skills
• Strong Business Acumen including finance, market, business and customer
• Simplification and Agile mindset
• Consumer and Customer Focus
• Analytical thinking
• Creativity
• Strong interpersonal and influencing skills to manage multiple stakeholders
• Detail-oriented with excellent analytical and quantitative skills
• Strong organizational skills
• Excellent written and spoken communication in English
• Advanced Excel Skills
• Continuous improvement mindset
• Experience in international operations
• Familiar with multicultural and international environment

Travel:

(Please make it clear if the job will require travel within the country or abroad and give an idea of how often the candidate will need to be away from home.)

Could include some travel; need basis only.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Assistant Sales Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Assistant Sales Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Job Summary

You will be part of the team in inventory planning, forecasting, organizing and managing all sourcing and purchasing activities to meet customer’s and organisation’s objectives. You are expected to identify and qualify vendors, conduct vendor research and selection, monitor vendor performance and ensure compliance to service standards. You will also ensure quality of purchased products and compliance with Company’s quality standards.

Job Responsibilities

• Source, evaluate and negotiate with the objective of securing best value for money package for goods/products/services in terms of quality, price, terms, deliveries and services with suppliers.
• Identify and develop existing/new suppliers/manufacturers to continuously improve support on cost, delivery or quality of products, including and not limited to on-site inspections of manufacturing sites, local or overseas, as may be required.
• Work with with different function teams to provide reliable delivery timetables to customers, fine-tune the planning and its daily implementation and participate in problem-solving action plans.
• Develop strategic sourcing strategies that will support and add-value to the functional areas.
• Prepare purchase requisitions, approve and issue purchase orders .
• Coordinate, monitor and ensure suppliers' consistently high quality and on time delivery.
• Reconcile shipments, short and back orders, and damaged items including and not limited to handling and monitoring of claims to factories/vendors/principals for defective products, shortage and or missing parts.
• Evaluate shipping terms and liaise with forwarders on services and costs as well as ensuring insurance declaration and other relevant documentation.
• Provide timely purchase history reports to support Product Management Team and Management in designing and planning product strategies.
• Plan and manage inventory levels in line with Company's policy and approved capital investment on inventory.
• Review stock purchase by monitoring market conditions, current stock levels, lead-time required for manufacturing, potential price increase, anticipation of new orders from customers and or supplier conditions.
• Regularly review processes to streamline, improve throughput and improve performance.
• Ensure seamless integration with logistics/warehouse and customer service.
• Determine key supply chain KPIs relevant to efficiency, productivity savings, cost control and other company objectives

1) Attend all job descriptions requirements for the position of Control Room Operator;

2) Minimum years experience operating with Oil and Gas industry;

3) Minimum years experience working offshore as Control system technician;

4) Responsible for the efficient and effective control of the process plant operation and production-related equipment for the assigned unit, in compliance with MODEC procedures, national and international regulations and standards, thus ensuring the unit's availability, safe operation and the production and revenue target achievement, contributing to the business continuity and growth.

5) Control and carry out process plant operation and production-related equipment via FCS and other control panels, under the direction of Production Supervisor and with the support from Operators' team, including operational routines, monitoring, controlling and operational optimization of the process plant, sampling and chemical analyses, start/stop and isolations of equipment, commissioning/decommissioning and operational alignments/maneuvers, in order to ensure that the production systems of the platform are operated according to the project and its operating philosophy, thus optimizing production performance and chemical consumption;

6) Contribute to the unit's annual budget planning (expenses and investments), by participating of the corporate planning, providing information about resources, replacements, services and materials needs and other expenses used in its activities, liaising with Supervisors and Technicians to ensure accurate information;

7) Contribute to an effective response to emergencies on board by being part of the Emergency Response Team, participating in all trainings, simulations and acting properly in a real situation, in accordance with MODEC's procedures, guidelines, as well as national and international regulations and best practices;

8) Support the offshore and onshore leaderships in the interface and contact with the client, authorities and internal stakeholders., by providing faithful information regarding operation's and control room routine and indicators, when requested by Production Supervisor;

9) Contribute to the MODEC’s Permit to Work management systems' implementation, by acting as Permit user of PTW for the task performed, in accordance with MODEC's procedures;

10) Required work for the project for 3 years and then sail with the FPSO to Brazil for 3 months, and work on this place for 2 years.

11) Fluent Brazilian Portuguese speakers are preferred.

12) Immediate availability preferred.

13) Knowledge on Brazilian legislation applicable to FPSO operation is required.

14) Availability to move to Brazil.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

• Responsible for providing forward planning on materials stock plan
• Responsible for liaising with all extenal vendors on subcontracting job particularly on their PO, DO, shipment arrangment, delivery schedule and quality delivery service to production.
• Responsible for procuring production material based on master planning requirement for manufacturing and also support Production to procure consumable items.

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 2 years of working experience in Production planning, FIFO for material supply and good supplier communication and basic procurement SOP.
• Knowledge and experience using MRP or ERP system for planning and inventory control.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

You will be part of the Alert Monitoring Team, to monitor pro-active and reactive alerts coming from various tools, perform 24 x 7 shift duties on rotation to support monitoring functions in BMC Control-M platform.

• Monitoring – scrutinizing alerts received from our various tools and ensuring that they are properly logged and worked on.
• Incident Ticket Management – entering alerts into ticketing tool (Remedy) and updating these tickets as necessary.
• Escalation – contacting various support teams as necessary to ensure alerts are properly managed.
• Automation – look into ways to automate repetitive tasks and work with vendors and internal parties to implement automated solutions.
• Process Improvement – continuously review current processes to identify rooms for improvement including automation and job optimization.
• Documentation – create and update documentation related to Operations Monitoring
• Audit – ensure that all documentations used by the team including processes, SOP’s and work instructions are complete, accurate and up to date.
• Reporting and Communications – create and distribute reports and communications related to Operations Monitoring.

JOB REQUIREMENTS/QUALIFICATION

• Diploma or Degree in IT, Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• At least 2 years of working experience in Job Monitoring Operations
• Information Technology Infrastructure Library (ITIL) foundation certification
• Able to communicate with all levels of the organization from senior management, junior staff and technical personnel.
• Able to work in a 24x7 shift roster
• Knowledgeable in using Microsoft Excel formulas, pivot tables and macros for creating and automating reports
• Experience in BMC Control-M platform