Compliance Document Support Associates

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600-$3500
• Location: Clarke Quay

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

Compliance Document Support Associates support the operations and services across its areas of expertise namely, Halal Conversion and Management, Training and Inspection/Audits. The role is exciting and varied, with a combination of on-the-job and classroom learning, hands-on delivery and client facing experiences from day-one. The position also have a central role to play in services development.

Responsibilities:

• Organise & maintain files and records (electronically & in hardcopies)
• Prepare & process documents for timely submission to the relevant authorities.
• Continuous engagement or communication with client & authorities, necessary to the applications
• Assist trainers to prepare and organize training sessions
• Partner with Consultants to review, resolve, research & respond to client inquiries and issues as well as to ensure operational tasks are completed
• Partner with Consultants and Compliance Officer to plan and execute audit schedules at clients premises.
• Provide follow-up of audit reports and timely and accurate reviews of client corrective action and closure
• Provide administrative assistance to the Consultants

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Project Support Engineer

Job Requirement:

• 5 years of experience in Excel and Excel Macro
• Works closely with the Project Lead to Create New Estimation Model, Modifies/Enhances existing Estimation Models.
• Liaise with stakeholders to understand and identify business requirements.
• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions using Excel / Excel Macro
• Develop / modify the Estimation Models
• Conduct User Acceptance Test (UAT) with the stakeholders, Fix bugs detected from the UAT
• Work with the Project Lead to develop the documentation.
• Provides technical go live support.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Job Description:

- Contribute to IT initiatives for Antaes Asia clients

- Provide L1/L2 Application support to Front Office users

- Adhere to Service Level objective target

- Ensure adherence to Application Production Support (APS) roster in terms of mailbox, webportal and hotline

- Should take part in 24/7 production support (i.e Shifts/Weekend/Public holidays)

- Escalate timely to Head of APS on possible risks, escalation matters and management issues.

- Review and create application Support knowledge articles

- Contribute to the continuous improvement plan

- Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

- At least Bachelor’s Degree in Computer Science, Engineering or related fields

- Total 5+ years of overall IT experience with 1+ year experience as L2 support

- Analytical and Problem-solving skills

- Excellent communication skills along with a customer/user-centric mindset

- Willingness to continually update and enhance skills in systems and processes through own efforts and trainings

- High level of persistence, can-do attitude & pro-activeness

- Good command of ITIL practices, Unix OS, SQL, Middleware (Tomcat, MQ), Software architecture

- At least basic command of Kubernetes, Autosys or Any scheduling system, Shell or Python, Jira and Service Now

Meta is looking for a Network Deployment Engineer responsible for the deployment and support of one of the world largest and most complex networks. As a member of this team, you will have a unique opportunity to be involved in projects related to deployment & scaling of the data center and edge network of Meta.

RESPONSIBILITIES

• Deploy, configure, and support a large-scale production, corporate network and server infrastructure in data centers, Point of Presence (POP) and ILA sites in the APAC region.
• Create and/or review basic deployment packages including Engineering Design Packages (EDP), Scope of Works (SoW), Installation standards and Method of Procedures (MoP).
• Proactively contribute to documentation, automation and processes improvement.
• Create and maintain cage layout and network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation for POP and ILA sites.
• Working with vendors for installation and commissioning of optical hardware platforms.
• Manage equipment power/space requirements and consumption for multiple POP and ILA sites. Work with Colocation Vendors, local Engineering, Facilities Operations, to meet these requirements.
• Manage the use of telecom test sets and tools in order to find caused network issues quickly and isolate clearly within or over our network to resolve issues during pre-post deployment works.
• 10% to 30% of travel required.

MINIMUM QUALIFICATIONS

• 8+ years of related work experience in deployment of optical and electrical transport networks including DWDM equipment, optical testing and optical measurement principles.
• Hands-on experience with optical communication equipment including optical amplifiers, coherent transponders and other WDM components.
• Experience with the optical network design, installation and maintenance.
• Experience of building transport networks over multiple connected locations such as using supplied bandwidth circuits and dark fibers.
• Experience of telecom test sets and understanding of common testing methodology.
• Experience with field-based work in Data Centers, Colocation Facilities, or Central Office environments.
• Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling.
• Familiar with different types of fiber, connector, and pluggable transceiver.
• Proven ability to work in fast-paced global team environments and solve complex problems with limited supervision.

PREFERRED QUALIFICATIONS

• 4+ years of operational or deployment knowledge and experience of submarine cable systems infrastructure, and have a good understanding of APAC regional submarine cable ecosystems.
• Working knowledge of data center power and cooling infrastructure and critical facility operational best practices.
• Experience of managing transport networks using network management system tools for monitoring and trouble shootings of own networks.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Recruiting Info

ob Description
Responsibilities include, but are not limited to, the following:

• Adhere to the sanction check requirements and ensuring that all required checks are conducted with no breach.
• Working with the Head and own Team Leader to establish best practices and processes to ensure that the team meet the company’s service standards set.

Underwriting

• Assist the Head and work with own Team Leader and members to:
• Prepare underwriting / renewal information
• Ensure that sanction checks are conducted.
• Update and maintain the records, schedules, statistics, etc.
• Stay current on market conditions and to share findings and updates with all members of the team as appropriate.

Channel / Relationship Management / Service Standards

• Maintain service standards by timely response to internal team requests in addition to meeting deadlines

Job Requirement

• Basic Degree/Diploma in Business or Engineering with CGI
• 1 year experience in General Insurance operations
• Some knowledge of General insurance operations
• Some understanding of laws and legislation in relation to the General Insurance industry.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

Job Summary:

We are seeking to employ a suitably qualified and experienced Specialist Teaching and Learning Assistant to join a dedicated team of professionals.

The successful applicant will use specialist subject expertise, knowledge of teaching and learning strategies and values of the School to contribute to the learning progress of students in their care, through planning and organising resources, as well as providing support to the children (ages 7 – 10) and their teachers.

The role reports to Head of Junior School through Head of Learning Support (Junior School).

Requirements:

• Minimum Diploma holder in Special Educational Needs and Disabilities or equivalent.
• Proven experience working with children who have a range of SEND and social, emotional needs.
• Experience working with Junior aged children will be an added advantage.
• Excellent command of written and spoken English.
• Sound Microsoft Office knowledge; proficient computer usage.
• Flexible, willing to adapt timetable to meet the needs of individual children.
• Enthusiastic and mature individuals who enjoy working with students and teachers.
• Pleasant personality with excellent interpersonal, organisational and communication skills.
• Ability to work independently as well as a good team player with good initiative.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

Please refer to “Careers” on our website at www.tts.edu.sg for a detailed job description.

5-day week – working hours are from 7.30 am to 3.45 pm with school holidays entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

Closing date for applications is Friday, 22 March 2024

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

$2,200-$2,500 + AWS + VB

5 days, Mon–Fri: 815am – 530pm

Gul Circle, Singapore 629607 (Transport provided at Lakeside & Boon Lay MRT station)

Job Descriptions:

• Prepare, generate, and follow up on Proforma Invoices, Contracts of Sales, Sales Order Confirmations, Quotations, and other sales-related documents.
• Follow up with customers on product labels, ensuring label designs are approved before proceeding with printing.
• Consolidate and update Sales Forecasts and Sales Summaries.
• Assist the Business Support team in coordinating procurement activities.
• Coordinate with suppliers for the printing of product labels, leaflets, and other packaging materials.
• Communicate with regional offices regarding sales and marketing-related matters.
• Collaborate with various departments to fulfill customer orders.
• Coordinate exhibitions held locally or overseas.
• Source and coordinate diaries, calendars, table planners, and corporate gifts.
• Attend to visitors and arrange meetings.
• Coordinate travel arrangements, including hotel and flight bookings, visa applications, and submissions.
• Submit Double-Tax Deduction to IE Singapore.
• Distribute mails to Directors.
• Provide secretarial duties to Directors.
• Manage telephone enquiries and handle other ad-hoc duties as needed.
• Oversee the management of domain emails.

Job Requirements:

• Diploma or equivalent qualification.
• Certificate in Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.
• Minimum 1-2 years of experience in sales administration and coordination, an added advantage.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

As a key member of the APS team, you will be contributing to the success of our eBanking applications. Your role will focus on providing dedicated L1/L2 application support to Front Office users, ensuring service level objectives are met, and actively participating in 24/7 production support. Join a dynamic team dedicated to continuous improvement.

Role and Responsibilities:

• Deliver L1/L2 application support to Front Office users.
• Adhere to Service Level Objective targets and APS support roster.
• Participate in 24/7 production support, including shifts, weekends, and public holidays.
• Escalate potential risks, issues, and management matters promptly to the Head of APS.
• Review and create application support knowledge articles.
• Contribute to the continuous improvement plan.

Ideal candidate:

• 5+ years of overall IT experience.
• 1+ year of experience in L2 support, preferably in banking / financial services.
• Analytical and problem-solving skills.
• Excellent communication skills with a customer/user-centric mindset.
• Willingness to continually update and enhance skills through self-efforts and training.
• High level of persistence, can-do attitude, and proactiveness.
• Experience with ITIL
• Proficient with Unix, SQL and middleware (Tomcat, MQ).
• Knowledge of Autosys or any scheduling system, scripting, Service Now or Jira
• Knowledge of Kubernetes or ELK (beginner) is a plus.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

Operational Resilience Engineering provides resilience measurement and monitoring for the firm’s Important Business Services, a priority for regulators globally, with key deadlines over the next few years. Future state vision for this function is to design for resilience as we launch engineering platforms and products, share availability of critical services publicly with our clients, reduce operational loss and support costs, and continuously demise unused systems.
Heightened focus on Operational Resilience is key to our strategic theme of enhancing Engineering risk management. The measurement and monitoring of operational resilience includes:
• Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
• Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics
The tooling to enable this initiative is a joint-venture between Operational Resilience Engineering, Site Reliability Engineering, Operational Risk and Resilience Metrics, Enterprise Technology Operations and Risk Engineering.
The program involves architecting and building the tooling from scratch on cutting edge technology stack that is highly scalable and performant to support 4,000+ users firmwide. The tooling is being built with the intent to be fully cloud native over the next few years, while starting in a hybrid mode using containerized deployments in view of time to market. Given the regulatory nature of the program, all the data will be modelled in the firm’s strategic data platform (Alloy) and go through data governance sign offs. Tooling will be built in tight alignment with site reliability principles to ensure a highly resilient architecture.

This is ONE YEAR renewable contract

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Working as part of a team of Technical Support Engineers, this role will be required to provide technical support and training to AspenTech customers for the Engineering suite of products (e.g., Aspen Plus and Aspen HYSYS). The ideal candidate should work as a team to accomplish the goals and objectives of the support organization and lead Southeast Asia and Australasia team as team leader.

Your Impact

Your time will be divided between solving customers technical problems with our Engineering software and delivering quality training on our Engineering product courses. In addition, your role will also involve engaging with our Sales teams in pre-sales consulting and other departmental projects as needed. More specifically your duties will include:

• Providing “Technical Solutions” to customers for Engineering products, through remote support telephone, web chat and e-mail.
• Maintaining high quality of support experience and KPIs to customers in terms of SLO, Customer satisfaction and Resolution.
• Driving improvements to our Engineering software through the communication of your own ideas and customer feedback to our R&D teams.
• Serve as a technical subject matter expert (SME) and provide technical leadership in specialized areas within our Engineering support team.
• Develop and maintain Engineering training course materials and curriculum to include newly released software features and functionality.
• Author white paper solution articles for publication to our user community through our support web knowledge base.
• Travel to our customer sites where required.
• Proactively engage with customers on onsite health check visits to identify roadblocks to using our software and ensure follow ups are conducted for timely resolution to identified issues.
• Participate in alpha and beta testing programs prior to new software version release dates to assess product quality and contribute to final product improvements.
• Support training course delivery for non-standard courseware where required by customers by engaging in creating course content and workshop examples.
• Provide coaching to new employees and junior team members

What You'll Need

• A Bachelor’s, Master’s or PhD degree in Chemical Engineering is required
• >8 years of previous experience in the chemical or oil and gas industries
• Dynamic modeling, Heat Exchanger design experiences are of advantage.
• Previous simulation and modeling experience in using Aspen Plus
• Excellent verbal and written communication skills in English
• Proficiency in Business Chinese and Malay will be of advantage
• Ability and motivation to do self-learning or self-training
• Willing to travel 30-40% time, both domestic and international.
• Strong customer relationship and troubleshooting skills
• Ability to work collaboratively within a team

Salary Range: $ 2500 - $ 2800
Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
Working location: Ang Mo Kio

Job Description

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirement

• Proficiency in MS excel
• Minimum 1 year of experience in the related fields

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Salary Range: $ 2500 - $ 2800
Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
Working location: Ang Mo Kio

Job Description

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirement

• Proficiency in MS excel
• Minimum 1 year of experience in the related fields

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description & Requirements

1 . Job Title - IT Engineer

Job Description & Requirements

Job Description & Requirements·

1. Involve in Programming, Scheduling, and Progress tracking of the company PC and serves status·

2. Support Office Staffs on the Office Networrk/PC Hardware status and prepare monthly and weekly reports of the IT matter·

3. To develop, monitor, and review equipment of the Officeand Project sites require for IT Hardware and soft ware matter·

4. To perform monthly/weekly/daily project progress reporting activities·

5. To monitor the Status of the IT Hardware and Soft Ware and Update the management for any schedule variances·

6. Act as a point of contact and communicate project status to all participants in regard to IT matter·

7. Any other ad-hoc assignment being assigned from Superior·

8. Handle all Admin matter for the Office.

Requirements:·

1. Diploma or Professional Certificate in IT / NetWorking/Engineering or equivalent.·

2. Min 3 years experience in similar experience.

3. Excellent communication and presentation skills.·

4. Knowledge of Office management.·

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

This is a Dealing Desktop support position in the Dealing Support team. The staff will report to the Team lead , he will work closely with all technology teams across the organisation.

Responsibilities

• Contribute to the overall success of the Dealing Room Support, ensuring specific individual goals, plans; initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensure all activities conducted are compliant with governing regulations, internal policies, and procedures
• First and second level technical system support to all production systems being used by the users
• Manage and maintain the currency of all issues in a manner which provides high quality support services to its users
• Manage and provide technical support on any trading and market system including Refinitiv/ Thomson Reuters, Bloomberg, EBS, etc
• Manage and responsible for Refinitiv market data access and Bloomberg SID reporting for users billing, etc
• Manage and responsible for trading phone and voice recording system, etc
• Manage and responsible for System asset ledger related to treasury system and system access
• Liaise with second and third level support when applicable and provide recommendations to management with regards to resolution
• Provide effective day-to-day end user technical support to all the trade floor users on production systems including PCs, printers, application and trading phone systems
• Perform PC refresh, plan and deploy for new hire, installation of equipment, PC moves service request within SLA and ensure assets tracking is updated
• Record and maintain assets inventory system
• Must accurately record, update ticket in ITSM system
• Prepare and update technical documentation
• Determine the best solution based on the issue and details provided by users
• Identify and escalate business and technical challenges
• Communicate with other technical teams, clients and managers in a professional manner as situations arise, and at regular intervals ensuring that all parties involved are kept up to date at all times
• To succeed in this role, the staff needs to have strong end-to-end knowledge of dealing rooms/trade floor support, infrastructure, market data and management

Qualifications

• Degree in Computer Science or a related technical discipline
• Candidate must have 3-5 years of technical work experience
• One to two years of trade floor support experience is preferred

Requirement

• Min 3 years Experienced and skilled working with Wintel desktops/laptop/Thin client/Virtual Desktop/Corporate Mobile phone
• Experience in 1st level support in the end user environment
• Experience in TCP/IP networking knowledge and troubleshooting skills
• Experienced and skilled working with Microsoft Office, M365, Outlook, Teams
• Experienced and skilled working with Trading Phone and recording System
• Experienced in Market data systems: Bloomberg, Thomson Reuters Eikon
• Experienced in Trading systems: Thomson Reuters FX Trading, EBS, etc
• Microsoft Office: Advanced of Word, Excel, Access and PowerPoint
• Good technical working knowledge of Windows Servers and SQL Server
• General understanding of financial markets and products is added advantage
• Experience working within financial services being desirable
• Experience in first and second level of supporting and managing dealing room applications, system and infrastructure
• Experience in Trading Phone systems: IPC Unigy, voice recorders, Turrets, Omni soft Turrets
• Excellent leadership skill
• Experience in leading and managing a team of System Administrators
• Excellent communications skills (written and verbal), and able to manage key stakeholders
• i.e. project team, security, compliance and IT operations and capable of bridging the gap between technology and business functions
• Excellent organization skills and ability to manage multiple complex initiatives
• Ability to prioritize and multi-task in a fast-paced/demanding environment
• Strong analytical and problem-solving
• Strong interpersonal/relationship-building skills and customer service values/practices
• Ability to create technical documentation.
• Willingness to accept additional responsibilities
• Strong customer service and communication skills with a focus on rapport-building

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10064071

IT Support Coordinator

Salary Range: S$4,200.00 - S$5,000.00
Working Days: 5 Days
Working Hours: 9am - 6pm
Work Location: International Business Park *Near By Jurong East MRT*

Job Scope

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC Team
• Daily helpdesk on call for all pc problem of hardware & software.
• Daily maintenance IT devices
• According to department head directives, manage implementation of projects, time and communications

Job Description:

• First contact point for consulting and support of all IT-topics
• Procurement, configuration and administration of hardware and software
• Training and knowledge transfer of IT topics for employees (and external customers)
• Participation in implementing strategic goals and projects
• Digitalization and optimization of processes in cooperation with other departments
• Tech leadership role in matters concerning IT
• Responsibility for measuring and improving the IT-service quality
• Implementing IT-guidelines and procedures
• Manage an inventory of all IT hardware assets
• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements:

• Diploma holder in Information Technology; or equivalent
• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
• More than 3 years IT experience

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Job Description & Requirements

• Responsible for the installation and daily support operations of client platforms to meet agreed business needs & service levels.
• Provide IT support to business users in a timely manner
• Perform & attend to service request related to client platforms.
• Perform System & Network troubleshooting
• Respond promptly to incident, investigate & provide quality resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/deployment/upgrade project.
• Maintain and update documentation of procedures and configurations

Requirements:

• Nitec/Higher Nitec / Diploma in an IT-related discipline or Relevant qualification in Information Technology or related fields
• At least 2 years of experience in a support role
• Excellent technical support skills with good knowledge of hardware and software
• Knowledge & experience on Network Infrastructure
• Knowledge & experience on Microsoft Windows & Office suite
• Knowledge & experience on Windows Server, Active Directory and Group Policies
• Experienced in network/system installation, setup, configuration, migration and related end user issues
• Ability to troubleshoot and resolve all IT problems with minimum supervision.
• Ability to provide Helpdesk level support on phone, email and on-site
• Ability to work well with people
• Positive working attitude, self-motivated & proactive
• Independent, able to work with minimum supervision
• Ethical minded, professional & responsible
• Strong customer-oriented mindset
• Good communication in both English & Mandarin

Able to start work immediately or within short notice

Regret that only Singaporean or Singapore Permanent Resident will be shortlisted

Responsibilities:

· End-user support for computers, mobile devices, software &applications

· User Account Management (Create Account/Email, etc.)

· Installation, Maintenance and troubleshooting of workstations, laptops, and printers in a Windows-based environment.

· Support on Video and Audio Conferencing

· Maintenance of IT stocks and asset lists

· All vendors co-ordination and IT management services

· Any ad-hoc service request by Management

Requirements:

· Diploma in Information Technology or IT-related experience

· Preferred experience in a desktop support role

· Proficient in Microsoft Windows 7, 10 and Microsoft Office

· Experience with Server and Active Directory services will be an advantage.

· Proficient in English, Mandarin (liaise with Chinese speaking users)

· Willing to learn and work as a team.