[What you will be working on]
You will provide case counselling/management support to Special Educational Needs (SEN) students. You will be part of the professional team to coordinate and monitor the help provided to these SEN students and/or work with their families and relevant stakeholders within ITE/external agencies to render support to these SEN students.

[What we are looking for]
You are expected to provide case counselling/management support for SEN students and their families and implement intervention programme, which include the following:

- Case counselling/management support for SEN students
- Referring SEN students to relevant stakeholders within and outside ITE to render necessary support.
- Implement programmes for SEN students’ mental wellness social-emotional development

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will provide case counselling/management support to Special Education Needs (SEN) students. You will be part of the professional team to coordinate and monitor the help provided to these SEN students and/or work with their families and relevant stakeholders within ITE/external agencies to render support to these SEN students.

[What we are looking for]

You are expected to provide case counselling/management support for SEN students and their families and implement intervention programme, which include the following:

- Case counselling/management support for SEN students

- Referring SEN students to relevant stakeholders within and outside ITE to render necessary support
- Implement programmes for SEN students’ mental wellness social-emotional development

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Your key responsibilities include:

•  Supporting administrative functions in student services

• Verifying and processing applications for student financial assistance scheme

• Liaising with students/parents on all fee-related matters

• Tracking of bursaries, insurance, surveys and other student-related matters

[What we are looking for]

• Preferably 3 years of work experience

• A team player who is able to multi-task and work independently

• Drive to learn and apply new skills and ability to work under pressure

• Knowledge of social media is an advantage

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will provide administrative support in the Procurement Services Department.

[What we are looking for]

You should have background in Finance/ Business/ Accounting or equivalent field and with at least 2 years of relevant work experience in Procurement. Proficiency in the MS Office and financial software applications is essential. Experience in public service procurement practices, data analytics and digital visualisation tools will be an added advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

Job Requirements

· Good to have EUC Support, IT helpdesk /IT support experience desirable.

· General skills - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active. Pleasant personality

· Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

· Support on desktops, notebooks, printers, scanners hardware components.

· Provide support for queries, escalation, problem determination, resolution, and MAC – move, add and change.

· Printer Maintenance.

· Take on and resolve complex calls or tasks the other engineers could not resolve.

Responsibilities:

• Provide 1st level of application support to users
• Classify the problem on the spot and provide immediate response
• Inform project team for follow up actions
• Track the problem status and update user on incident status
• Maintain technical operation procedures and documentation
• Perform project build and deployment to different environment
• Prepare and deliver release note to users and project team
• Support setting up the demonstration environment for Business Development Team

Requirements:

• Higher Diploma in computer science or related discipline
• Minimum 1 year of application support experience
• Knowledge on Unix/Linux, shell script, Java, Oracle, SQL, WebLogic, WebSphere is preferred
• Experience on project development, UAT and deployment is a definite advantage
• Independent in problem solving and analysis
• Good interpersonal skill, excellent service attitude and telephone manner
• On the job training will be provided.

Interested applicants are invited to send your updated resume in MS Word or PDF format via Apply Now. We regret that only shortlisted applicants will be notified.

Key Responsibilities:

• Manage incoming calls and deliver consistent advice & support to customers on our services and memberships in accordance with the company’s service standards and quality objectives
• Resolve customers’ enquiries, complaints and feedback
• Assist with membership enrollment process
• Provide remote technical assistance to customers
• Manage outgoing calls to customers during customer journey including satisfaction survey
• Analyze each situation and escalate calls to the right team

Key Requirements:

• Possess relevant experience in the call centre / customer service environment
• Excellent communication and listening skills with the ability to empathize and provide solutions to the customers
• Excellent team working skills and flexibility in approach to work
• Strong organizational skills, ability to multi-task and detail oriented
• Able to work on rotating shift (including weekdays and weekends) - 12 hour shift

You are the owner of your own behaviour and the impact it has on others. It is your individual behaviour that contributes to the collective behaviour. Our collective behaviour is what creates our culture and delivers the results. This means that we are all responsible for creating the culture at T-Systems and we all have an impact on the business results. Ultimately, it is our people that make it happen! #peoplemakeithappen

Success depends on each of us being open to new ways of thinking and acting. Everyone contributes to the development of a culture that offers all of us the opportunity to develop, grow and achieve our results. Now, it’s up to you! Are you ready to own your contribution and live the T-Mindset?

#t-mindset #Iownit #peoplemakeithappen

• Managing of Service Level Agreement Reporting
• Administration of Contracts and Purchase Orders with Clients and Partner Vendors
• Assist in billing administration to clients
• Making Payments to Vendor & Billings to Client
• Providing IT Application Support for Clients
• Documentations of Standard Operation Procedures

Requirements

• Minimum Diploma in Business or Information Technology
• Minimum 1 year of administrative experience
• Excellent Interpersonal & communication skills
• Interested in Technology & Good with numbers
• Proficient in MS Office

Overview:

• Salary: Up to $2500 (Basic) + Allowances (Laundry $30, Handphone $70)
• East Region (Ubi Area)
• Working Days: Mon - Fri 8:30am to 5:30pm & Saturday 8:30am to 12:30pm

Job Responsibilities:

• Efficiently manage service administration to ensure optimal customer satisfaction.
• Respond promptly and courteously to customer inquiries and service bookings.
• Provide technical advice and suggest supplementary workshop services to meet customer expectations.
• Conduct road tests and basic diagnostic checks with customers.
• Offer accident claim advice, provide repair quotes, and handle necessary administrative tasks.
• Assist corporate customers with both administrative and technical support.
• Keep customers informed about repair progress and ensure timely job completion.
• Manage bike bookings and prioritize services as needed.
• Collaborate with the Workshop Supervisor to ensure an efficient workflow and meet sales targets.
• Monitor unpaid bills and follow up on outstanding credit.

Job Requirements:

• Hold a valid Class 2B driving license.
• Possess NITEC or equivalent qualification.
• At least 2 years of similar working experience in automobile industry

For interested applicants, kindly click "Apply Now" to submit your application or Whatsapp to +65 8907 7978 (Calvin)

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Lam Kar Wye (Calvin) R22107858 | Recruit Lync Pte Ltd 22C1000

Job Description:As a Customer Support Specialist with an IT background at our F&B store, you will serve as the primary point of contact for addressing customer inquiries, technical issues, and providing assistance related to our digital platforms and services. Your role will involve delivering exceptional customer service experiences while leveraging your technical expertise to troubleshoot and resolve issues effectively. You will work closely with customers, internal teams, and external vendors to ensure seamless operation of our digital systems and enhance overall customer satisfaction.

Scope of Responsibilities:

1. Provide timely and professional support to customers via various channels, including phone, email, and in-person interactions, addressing inquiries related to our digital ordering platforms, website, mobile applications, and other IT systems.
2. Diagnose and troubleshoot technical issues reported by customers, utilizing your IT knowledge to identify root causes and implement solutions to restore functionality.
3. Guide customers through step-by-step instructions and provide technical assistance for using our digital platforms, placing orders, navigating menus, and resolving login or payment-related issues.
4. Escalate complex technical issues or unresolved customer concerns to appropriate internal teams or third-party vendors for further investigation and resolution.
5. Maintain accurate records of customer interactions, technical support requests, and resolutions in our CRM system or ticketing software.
6. Collaborate with cross-functional teams, including IT, operations, and marketing, to address recurring technical issues, implement system improvements, and enhance the overall customer experience.
7. Stay updated on product features, software updates, and industry trends related to digital technologies and customer support best practices.
8. Assist in the training and onboarding of new staff members or customers on the use of our digital platforms and IT systems.
9. Contribute to the development of knowledge base articles, FAQs, and self-help resources to empower customers with self-service options and minimize support inquiries.
10. Uphold company policies, service standards, and data security protocols to ensure the confidentiality, integrity, and availability of customer information and digital assets.

JOB PURPOSE:

The Marketing Price Support Representative (MPSR) is responsible for coordinating and supporting all activities involved in obtaining and maintaining preferred supplier pricing for specific customer opportunities.

MPSR only support suppliers with Information System setup for pricing and debits establishment.

They work directly with the Supplier and Product Marketing team for the following processes:

1. to process pricing requests (Locals)
2. to convert Locals to pricing contracts (ship & debits or SSD)
3. to maintain validity of established ship & debits (SSD)

Core Responsibilities:

• To qualify local requests ensuring they meet the Product Marketing established Service Level Agreement and suppliers require information while filtering out requests that already have valid debit pricing in place.
• To prepare and submit locals to suppliers with supplier’s information system or supplier’s portal.
• To convert local requests to debits upon notification by Product Marketing and update internal systems (Associate Meet Comp) with the appropriate evident of supplier debits agreement.
• To proactively follow up with suppliers to secure pricing responses and communicate them to Product Marketing.
• To maintain validity of all established ship & debits.

CREDENTIALS:

QUALIFICATIONS

Local Diploma holders of any discipline preferably from an Electronics faculty.

EXPERIENCE

Operating knowledge of Microsoft Office (Excel, Word & Outlook) and ability to navigate web based systems.

Global Supply Management, Advisor

Global supply at one of the world’s largest technology companies is no small challenge. It’s complex, fast moving, ever changing and above all, exciting. It keeps our people on their toes. Our Global Supply Management team within the Materials and Procurement Organization takes charge of global supply planning for specific platforms and commodities. Focused on business goals and objectives, we take the lead in supplier selection, product delivery specifications, and quality. We succeed through our ability to develop and maintain strong working relationships with global internal and external supply chain partners.

Join us as a Global Supply Management, Advisor for Memory on our Procurement Market Commodities team in Singapore.

What you’ll achieve

As a Global Supply Manager you will be responsible for providing procurement expertise to ensure optimized supply chain strategies across multiple business units.

Responsibilities Include:

• Coordinate global supply with regional procurement and balance available supply against supplier capacity
• Build collaborative relationships with vendor base and drive continuity of supply actions on appropriate cadence
• Accountable for supplier’s operational execution and will use the Quarterly Business Review (QBR) process to manage supplier performance, giving feedback on exceptional execution as well as areas for improvement
• Provide material commitments based on time to market requirements for new memory technology and/or platform launches (NPI)
• Work cross functionally with planning and product management teams to mitigate aging/excess inventory

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 5+ years of relevant experience; demand/supply planning, vendor management
• Experience with large data sets to identify market, demand, and/or supply trends for informed decision making; advanced Microsoft Excel skills
• Great attention to detail w/ the ability to summarize complex issues for leadership decision making or requests for assistance
• Ability to navigate cross functional organizations and influence up to Director level contacts inside and outside of the procurement organization
• Should be proactive and always operating with a high sense of urgency

Desirable Requirements

• Desire to take on special projects that create value for the broader market commodities organization
• Technical knowledge of memory and/or PC & Enterprise hardware

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

• Provide first level customer support and services

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Support the operations and activities of the sales and marketing team

• Provide training to the new customers if needed

• Attend roadshows and events if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-pace environment

Job Description:

• Provide first level customer support and services
• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution
• Perform day to day Basic AR/ AP activities such as issuing Invoices/Credit Notes/Receipts/ Payments
• Follow Up payments on outstanding invoices
• Perform general administrative duties such as data entry and filings
• Perform daily and weekly operational processes on case logging.
• Support the operations and activities of the sales and marketing team
• Provide training to the new customers if needed
• Attend roadshows and events if needed
• Perform any other ad hoc duties as and when assigned.

Job Requirements:

• Diploma or equivalent in any discipline
• Minimum 1year working experience in a customer services environment
• Good interpersonal and communication skills
• Good attitude and responsibilities to jobs and assignments
• Good team player who is able to work under pressure in a fast-paced environment

Responsibilities:

• Preparation for After Sales EMC RF System integration and onsite installation
• Fault diagnostics and troubleshooting, remote and Onsite (if required) to internal and external customer for RF products/system
• Commissioning and installation of new products based on Pre-Sales System design documentation
• Product introduction and training to end-users
• Maintenance, and calibration coordination with local and oversea customers including execution and documentation of performed RF Test instrumentation
• Coordinate and evaluate customer and internal spare part requirements with relevant departments within the area of responsibility
• Service and support case management
• Continues improvement of workflows and processes within the area of responsibility for RF
• Support regional service manager to establish a professional application and support business for RF products on Amplifiers, RF test instrumentation.
  

Requirements:

• Degree (Preferably) / Diploma in Electronics, Telecoms and / or RF field
• Ability to meet schedules and on demand oversea travel
• Fluent English writing & English/Chinese speaking (Supporting Taiwan customers.)
• Strong analytical and problem-solving skill
• Excellent interpersonal and communications skills
• Confident, persistent, assertive, committed, independent and good team player
• Ability to meet schedules and on demand oversea travel
• Experienced and used to work according to International EMC standards, such EMI and RF EMS testing
• Knowledge of RF Calibration such as for signal generator, power meter will be an added advantage
  

Our Client is a Multinational Information Technology and Electronic company. With their expansion plan, they are looking for IT Support Engineers.

The Role:

• Support the project teams in the implementation, installation and configuration of PCs / Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on 8 hours shift including Public Holidays.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• The Support Engineer will report to the Project Manager.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required

• Shiftwork (Monday - Sunday):
• Day shift: 7 a.m. - 3 p.m.
• Night shift: 3 pm - 11 p.m.
• Successful applicants should be prepared to be deployed primarily at Tanah Merah, Harbourfront and Marina Bay. The also could be deployed in future on a rotational basis;
• Certificate in Higher Nitec or Diploma, ideally with a focus / specialization in IT;
• Having prior exposure to IT operational environments;
• Communicate well and has good interpersonal skills;
• Independent and has ownership of assigned tasks.

Salary package additions:

• Annual Performance Bonus
• Monthly Shift Allowance
• Monthly Transport Allowance
• Monthly Phone Allowance
• Attendance Allowance

Job overview

Panasonic Cold Chain Asia is one of the leading company in Commercial Refrigerators and Foods Service Equipments. We are hiring Customer Support Executive to handle and support our Sales activities with our current distributors within our Sales territory.

Job responsibility

1. Able to handle and maintain close relationship with current distributors.

2. Prepare distributors' monthly sales forecast.

3. Liaise with factory on Product, Shipments, & Price etc.

4. Liaise with distributors on their orders, shipping date etc.

5. To monitor distributors' sales target.

6. PSI

7. AR collection

Requirements

Knowledge of Excel, Words & PowerPoint.

Dealing with Japan & China factory. Proficiency in English & Chinese is a must.

Only Singaporean

Qualification

GCE 'O' Level and above

Salary range

S$2,800 to S$3,200

Job Scope:

• Provide sales and purchasing support in terms of keying sales orders, preparing sales invoices and credit notes, ensuring paperwork is filed properly.
• Prepare monthly financial and operations reports and analysis.
• Process sales/purchase orders, tax invoices and coordinate on local deliveries and overseas shipments.
• Back up Accounts Receivable, Accounts Payable / Treasury functions, as and when necessary.
• Assist on year-end audit and liaise with auditors.
• Ensure proper housekeeping and filing of all necessary financial records.
• Ad hoc accounts monitoring and other duties as and when required.

Requirement:

• Diploma / Degree in Accounting
• At least 2 years of experience in accounting
• Good understanding of local accounting standards and tax regulations
• Proficient with MS Office application and use of accounting software (knowledge of Microsoft Dynamics Navision will be added advantage)
• Good sense of responsibility and attentive to details
• Work under stress and tight deadlines

JOB PURPOSE

The Customer Service Specialist is focused primarily on ensuring that all sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches. The role includes embarking on program initiatives targeted at meeting the demands / requirements of our customers, thus satisfying their needs.

PRINCIPAL ACCOUNTABILITIES

• Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
• Customer backlog management with aim of maintaining backlog integrity through systematically reviewing and addressing all backlog issues encountered on a daily basis.
• Customer Service Specialist will be allocated into a specialist team and rotate through the specialist function as deemed necessary.

JOB DESCRIPTION

• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

REQUIREMENTS

• At least a Nitec or Diploma qualification in a relevant field of study.
• At least 2 years of working experience, relevant industry experience is advantageous but not a must.
• Candidates without experience are welcome to apply.

COMPETENCIES

• Accurate data entry skills
• Proficiency in Microsoft Office Applications – especially in Excel
• Basic knowledge and understanding of transportation modes (air and ocean)

Description:

• Hardware Skill – Desktop, Laptop, Printer and Scanner

• Windows OS (Experience in Windows 10 will be an advantage)

• Good to have healthcare environment experience.

Requirements:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution, and MAC – move, add, and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.