Customer Care Officer (Marketing & Sales Support)

Salary: $2200 - $2700
Location: Upper Thomson
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm
*Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Preferably two years of working experience in similar field

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Responsibilities:

• Act as System Admin for assigned Principals
• Work closely with local IT to ensure smooth system uploads and reporting
• Schedule system reports to relevant stakeholders – COMZ Division and/or Principals
• Sales mapping by customer by Rep for uploading into the different systems
• Weekly and monthly sales overview reports to COMZ management (GM, Biz Unit Managers)
• Monthly sales reports to Finance for billing purposes
• Prepare monthly sales reports per Principal in excel pivot for COMZ managers to use for their monthly sales performance report to Principals
• Prepare monthly sales forecast templates for COMZ managers to input.
• Preparation of monthly Salesmen’s commission and quarterly Manager’s commission for COMZ Management’s review and approval
• Handle customers’ sales queries and/or redirect them to respective Sales Team
• Maintaining A&P tracking reports for HPH & Simple
• Management of access control to all confidential documents and drives upon approval by GM.
• Maintenance of filing systems for Division’s key documents (Price/Bonus Maintenance forms, Request for Return Notes, sample chits etc)
• Follow up with Principals on outstanding price and trade returns documents
• Sorting incoming faxes and forward to relevant parties
• Work with Central Admin/HR in prompt replenishment of stationery/beverages for the Division
• Prepare the necessary for monthly Division meetings – meeting room booking and arrangement, refreshments
• Secretarial support to COMZ management team in arranging travel bookings, meeting and appointments.
• Compliance with ISO procedures, quality systems and COC

Requirements:

• Diploma in any field
• Minimum 3 years of secretarial experience in a sales environment
• Knowledge & skills in MS Office, good command of spoken and written English, good communication and interpersonal, problem-solving and follow-up skills
• Responsible, Adaptable, Meticulous and sense of urgency
• Able to have good communication skills and initiating actions
• High management of work and stress
• Building customer loyalty and contribution to team success

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities :

• Handling technical support cases on-site or through phone, Whatsapp and email
• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
• Escalation and liaising with Vendors on reported technical-related cases.
• Conduct training or demonstrations to clients or users.
• Internal product repair and training

Qualification :

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

• Good presentation and written communication skills

• Customer service oriented, positive attitude

Systems support engineer (Lead Consultant) act as the primary point of contact for our clients, ensuring that teams are successful in their delivery. In this role, you will bring a strategic mindset to projects and spend time negotiating with clients to bring a technical vision to life. Having a balance of high-level and tactical mindsets is a must, as you will spend time both with clients and your teammates.

Job responsibilities

• You have good experience on incident management process and tools
• You will gain understanding of complex application systems and find your way through them to debug a business impacting issue
• You will lead the planning and execution of system upgrades, migrations, and maintenance activities, minimizing downtime and disruption to operations
• You will use continuous delivery practices to evolve, support and deliver high-quality software as well as value to end customers as early as possible while working in in collaborative, value-driven teams to build innovative customer experiences for our clients
• You will follow standards and best practices to bring operational efficiencies, stability, and availability of the system
• You will leverage your skills on the various application monitoring metrics and tooling and using them to generate reports and take corrective actions
• You will leverage your knowledge regarding the different Logging techniques (various levels) and use them for alerting, monitoring and to identify root cause of incidents
• You will efficiently utilize DevOps tools and practices to deploy and run software
• You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills
• Apply the latest technology thinking from our Technology Radar to solve client problems
• You are comfortable with being on stand-by and ready to provide support on any emerging issues - support duties will be on rotation basis

Job qualifications

Technical Skills

• You have experience with one or more programming languages, like Java, PHP, Python, .Net or any object-oriented programming languages and you are keen to learn others as needed.
• You must possess strong debugging/triaging skills to troubleshoot code effectively.
• You have a good understanding of various architectures like monolithic, N-tier, layered, microservices, serverless etc and should be able to support applications built by Thoughtworks and others
• You have experience working with one of the Relational Databases like MS SQL/MySQL/PostgreSQL
• You have the ability to write code that is of high quality, well tested and maintainable.
• You have experience working with CI/CD tools like Jenkins/Github Actions/Buildkite or Azure Pipelines
• You have experience working with various application monitoring tools ( like DataDog, Prometheus or Grafana. You understand the different metrics that go with it and are able to generate reports and take corrective actions
• You can conduct system performance analysis, identify bottlenecks, and implement optimization strategies to enhance system efficiency.
• You can do Predictive analysis for and come up with proactive identification of issues working with development teams.
• You are comfortable working with Agile methods, such as Scrum or Kanban

Nice to have

• You have experience in working with one of the cloud platforms, AWS, Azure or GCP
• You have basic hands-on experience with containerization tools like Docker
• Have experience in any UI frameworks like Angular, React
• Familiarity with a NoSQL Database like MongoDB is a plus.
• You are familiar with clean code practices

Professional skills

• You enjoy influencing others and always advocate for technical excellence while being open to change when needed
• Good communication and articulation skills
• Presence in the external tech community: you willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more
• You're resilient in ambiguous situations and can approach challenges from multiple perspectives
• You can influence clients as and when required on various processes including incident management, support levels, scope of work etc - should come up with details that will create the justification for such changes.
• Advocate and implement cloud best practices in the areas of resource optimization, monitoring, alerting
• Advocates security best practices and implementation of the same

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.

Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

• Salary Range: S$4,200.00 - S$5,000.00
• Working Days: 5 Days
• Working Hours: 9am - 6pm
• Work Location: International Business Park (Near By Jurong East MRT)

Responsibilities:

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC Team
• Daily helpdesk on call for all pc problem of hardware & software.
• Daily maintenance IT devices
• According to department head directives, manage implementation of projects, time and communications

Requirements:

• First contact point for consulting and support of all IT-topics
• Procurement, configuration and administration of hardware and software
• Training and knowledge transfer of IT topics for employees (and external customers)
• Participation in implementing strategic goals and projects
• Digitalization and optimization of processes in cooperation with other departments
• Tech leadership role in matters concerning IT
• Responsibility for measuring and improving the IT-service quality
• Implementing IT-guidelines and procedures
• Manage an inventory of all IT hardware assets
• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements:

• Diploma holder in Information Technology; or equivalent
• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
• More than 3 years IT experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Company:

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that encourages our employees to be their best.

What’s The Role?

Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? If so, join the Bloomberg Customer Support team, which is a key part of our User Support business.

As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues.

You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. The position includes assisting fast-paced clients operating in Capital Markets, Asset Management and Financial Services by installing the Bloomberg software and configuring proprietary hardware, such as keyboards and biometrics. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients’ technological needs. We tackle our clients’ software issues, and we understand how it relates to their workflows and asset-class needs. Working with critical information and highly sophisticated tools, we ensure the security of our clients’ accounts and data.

Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information. We set-up, train, and connect our clients to the various Bloomberg products and platforms they subscribe to. You will work as part of our 500 strong distributed team, supporting our clients collectively in more than 18 languages.

Who you are:

You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible.

What's in it for you?

We provide all new hires an 6-8 week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop learning...we'll invest in your career, and coupled with our unrivalled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Our Bloomberg Customer Support Representatives have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

This is an entry level role where you'll need to have:

• The ability to join June 2024 training class
• Up to 3 years of full-time work experience
• Business proficiency and fluency in English and Hindi to manage respective clients
• Experience in customer support/managing stakeholders from various profiles
• Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)
• Ability to communicate effectively and articulate thought process clearly
• Experience within the financial market or fin-tech industry
• Ability to identify, research, and resolve customer technology, software and hardware issues
• Willingness to learn new technologies and ability to retain information
• Multi-tasking and problem solving skills as well as an ability to work independently as a part of larger global team
• Ability to work occasionally on weekends or on a bank holiday (weekday off in lieu)

We’d love to see:

• Awareness of data management, privacy and information security
• Aptitude to work within highly connected and software-based systems

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

IT Support Coordinator

Salary Range: S$4,200.00 - S$5,000.00
Working Days: 5 Days
Working Hours: 9am - 6pm
Work Location: International Business Park *Near By Jurong East MRT*

Job Scope

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC Team
• Daily helpdesk on call for all pc problem of hardware & software.
• Daily maintenance IT devices
• According to department head directives, manage implementation of projects, time and communications

Job Description:

• First contact point for consulting and support of all IT-topics
• Procurement, configuration and administration of hardware and software
• Training and knowledge transfer of IT topics for employees (and external customers)
• Participation in implementing strategic goals and projects
• Digitalization and optimization of processes in cooperation with other departments
• Tech leadership role in matters concerning IT
• Responsibility for measuring and improving the IT-service quality
• Implementing IT-guidelines and procedures
• Manage an inventory of all IT hardware assets
• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements:

• Diploma holder in Information Technology; or equivalent
• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
• More than 3 years IT experience

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Responsibilities

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Document cases to show action taken.

Requirements

• Open experience as long as keen to support and liaise with customers or clients

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities

· Collate best practices/common errors

· Maintain FAQ on Sharepoint

· Download data from various systems eg CRM, R2Web & FINIQ

· Run Power Query & Macro to generate daily SPI

· Assist sales staff to access client info (might need to work on weekends based on requirement)

· Other ad-hoc duties as assigned by supervisor

Skills/Requirement

· Minimum Diploma Holder

· At least 1 year’s experiences is preferable but not a must

· Independent, self-motivated and a good team player

· Proficient in MS Office Applications especially MS Excel

· Excellent time management skills and prioritize workloads within tight deadlines

· Good communication and interpersonal skills

Job Purpose:

Deliver superior client experience through understanding, anticipating and executing with accuracy client's transactions and providing excellent administrative and organizational support to Client Advisors. Assist Client Advisor in managing client relationships, providing sound financial planning advises, and ensuring excellent day-to-day responsibilities align with Lighthouse Canton (LC)’s Vision andMission.

Individual Contributor or People Manager

Individual Contributor.

Duties & Responsibilities:

• Assist and support Client Advisor in delivering exceptional wealth management services and experiences.
• Work with Client Advisor and Investment Portfolio Management team in providing customized and comprehensive financial planning advises and portfolios for UHNW clients.
• Develop and manage existing UHNW client relationships, including ongoing regular client contact and communications.
• Assist in retaining and building UHNW client relationships, as well as actively participate in the development of new business and networking opportunities.
• Collaborate with other departments to provide a seamless client resolution experience.
• Ensure that the firm’s values, reputation and standing are always well protected when representing the firm in external forums.
• Ensure that all activities are undertaken within the regulatory framework. Further, ensure that the company's policies and procedures are adhered to when performing their tasks.
• Coordinate with business partners, understand the integration of their services to Lighthouse Canton overall practices.

Qualifications:

• Minimum of a bachelor’s degree from an accredited college or university.
• 2-3 years experiences in private banking industry preferred.

Domain Skills:

• Strong understanding of financial services industry and financial consulting responsibilities.
• Demonstrate strong interest in financial, global and capital markets.
• Experience in understanding the financial needs of UHNW clients.

Soft Skills:

• Demonstrate a commitment to extraordinary client service through professional excellence, the highest ethical standards, and effective use of available resources.
• Excellent interpersonal skills and ability to build and foster a strong network of relationships with strong adaptability to a dynamic environment.
• Creative approach to problem solving and able to develop innovative solutions for clients.
• Highly motivated and determined to work in a fast-pace, fast-growing and entrepreneurial company with a positive as well as a client first attitude.
• Ability to work independently and as part of a team and handle multiple responsibilities competently, with a high degree of accuracy in a high-pressure environment.
• Detail oriented, commitment to excellence and a high level of integrity.
• Possess active listening and critical thinking skills.
• Excellent administrative and marketing skills.
• Strong coordination skills.

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job location: West

Contract Duration: 11 months

Salary: up to $14.20/hr

Working Hours: Mon - Fri, office hours

Job Duties:

• Assist in Food sampling preparation
• Manage acid/chemical wastes and sample disposal after completion of testing
• Support work for food safety testing and method development

Requirements:

• Minimum diploma in Applied Chemistry, Food Science, Chemical Sciences, or other related scientific fields
• Prior experience with laboratory quality system is an added advantage

Interested candidates may apply via email to [email protected] (indicating Job ID J43577 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Micol Soh Hwee Lynn – Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The Video Cloud department mainly provides quality assurance for all video services related to our video infrastructure. The main supported businesses include Douyin, Xigua, Toutiao, TikTok, Dali Education and other mainstream apps. Multimedia middle platform (Video Cloud) is one of the world's leading video platforms, providing media storage, transcoding and streaming services. We are committed to building the next generation video processing platform and the largest live broadcast network to provide an excellent experience for billions of users around the world. The role of solution engineer requires in-depth understanding of the video cloud business architecture, helping internal/external business parties to deepen product awareness, promote product optimization, and output the best solution in combination with product capabilities. As a technical expert, you will be working closely with the Product R & D team to promote continuous optimization of products, tools, and processes.

1. Responsible for the design and development of video cloud based solutions;

2. Responsible for collaborating with developers and solving the problems encountered by developers during integration with video cloud services as well as the quality issues in the production service process;

3. Responsible for management of suppliers' demands, sorting out the issues in the integration with suppliers, promoting the development and optimization of technical specifications, and reducing service problems;

4. Have overall awareness, help establish a Quality Service (QS) evaluation system, improve the efficiency of problem handling, and effectively promote the resolution of quality and efficiency problems in the research and development process;

5. Organize structural learning points and consolidate developer handbook to form a common knowledge base for the solution team.

Qualifications

1. Bachelor’s degree or above in Computer Science or other related majors, with solid fundamental computer science knowledge, strong logical thinking and learning abilities, and understanding of software design patterns;

2. Good professional accomplishment and self-drive, strong technical enthusiasm, able to continue learning and self-improvement;

3. Hiving excellent data analytical skills, issue identification ability, with prior experience in full-chain data collation and data-related tools;

4. Good knowledge of networking fundamentals and protocols (eg. TCP/IP, HTTP/HTTPS, etc.).

5. Familiar with audio & video multimedia protocol, CDN distribution acceleration, RTC and other technologies is preferred

6. Experience in project management, video cloud related experience or enterprise integration experience is preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description for Desktop Engineer 

The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years’ experience in Windows Desktop support. Position Responsibilities and Functions

a) contact and problem resolution for customer issues.

b) Work with Third Party Vendors to remediate complex AV issues as needed.

c) Provide timely communication on issue status and resolution.

d) Maintain ticket updates for all reported incidents.

e) Install, upgrade, support and troubleshoot , Windows 8.1, Windows 10 & 11 and Microsoft Office & another authorized desktop applications.

f) Should have basic knowledge of Mac operating system, to support Apple pc users.

g) Install, upgrade, support and troubleshoot for printers, computer hardware.

h) Performs general preventative maintenance tasks on computers, laptops, printers.

i) Performs remedial repairs on Desktops Provide first/second level

j) , laptops, printers and any other authorized peripheral equipment.

k) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

l) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

m) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. .

Candidate Required Minimum Qualifications and Skills

i. Bachelor Degree or equivalent in Computer Science or related field. Or Diploma

ii. CompTIA A+, Microsoft Certified Professional (MCP) or better.

iii. Minimum of 18 months’ years of IT experience.

iv. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

v. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

vi. Proven analytical, troubleshooting and problem- solving skills.

vii. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

viii. Excellent communication relationship-building and internal customer service skills.

ix. Adaptable and flexible in a fast-changing industry and work environment.

x. Willing to work off-hours and weekends when required for projects or emergency support.

We are seeking dynamic professionals to join us as Market Advisor for the Middle East and Africa region. The position offered will commensurate with your experience.

Your mandate is to partner Singapore companies on their internationalisation journey, by helping them take the first step overseas, advising on the latest developments and sectoral opportunities in the overseas markets, facilitating their businesses to enlarge their global footprint, and providing assistance in strengthening their foothold in foreign markets.

Together with a team led by the Director, you will design and execute activities and events for companies to learn about trade and investment opportunities, land with in-market partners, and localise for long-term sustainability and success. You will be given a portfolio of geographic markets to oversee. Additionally, you will be expected to undertake secretariat duties and participate in organization-wide and/or department projects.

Job Responsibilities:

1) Support SBF Global AEMEA to organise and deliver events for excellent customer experience. This includes but not limited to:

• Facilitating discussions with internal departments to understand requirements and details of SBF Global events, providing professional input as appropriate
• Planning and organising SBF Global events with attention to resource, financial and time constraints and interfacing in line with budgetary controls
• Ensuring that events are conducted with the standards befitting the SBF Global brand
• Collate, compile and report data relating to event participation for reporting and analysis
• Engagement of external vendors and procurement of minimum 3 quotes to obtain best pricing comparison for SBF’s hiring of external services.
• Manage relations with external vendors to ensure timely delivery of the serviceInitiate and conduct research on markets, and identify key findings that have implications for companies, industries, or the Singapore business community in general. Research may include secondary (e.g. desktop reviews) or primary (e.g. in-market studies) research methods
  Operationalize activities aimed at building awareness of portfolio markets, and/or motivating action by member companies; activities include, but are not limited to: Symposiums, Business Forums, Roundtables, Seminars/Webinars, Workshops, and outgoing Business Missions
  Contact potential Singapore companies to speak on their international growth plans and assist in making appropriate introductions to potential overseas counterparts and facilitating their discussions
  Identify and cultivate relationships with local and overseas market entry partners to build SBF’s eco-system to strengthen our capabilities and knowledge in the overseas markets and access to local network
  Provide market advisory, B2B matching and following up on leads to achieve optimal outcome of closure of Project facilitations
  Curate and plan activities to drive up market awareness and sectoral opportunities for Singapore companies in the overseas markets

2) Provide operation and logistics support to SBF Global events to ensure that the event is run smoothly which will include the following responsibilities but not limited to:

• Booking and setting up of event venue
• Procurement of vendors and logistics items
• Managing vendors to ensure timely delivery of products and services
• Handle event enquiries
• Ushering guests
• Manage registration (virtual or physical)
• Supporting webinar operation
• Perform proper financial and non-financial documentation
• Assist with claim processing
• Perform SBF billing for activities and follow up with companies for timely payment
• Collation of companies’ information, participant forms, visas, flight tickets, and working with external vendors for mission brochure printing and art layout
• Uploading of AEMEA activities into the Electronic Direct Mailing (EDM) via the SBF IMIS system to be circulated to SBF membership
• Assist in email blasting for marketing of events

3) Secretatiat. This includes but not limited to:

• Write country briefs and talking points for internal stakeholders
• Hosting of political office holders and attending events
• Maintain and build positive relationships with key stakeholders; and provide administrative support where required. Identified stakeholders include, but are not limited to: Business Councils, Business Groups, Trade Associations and Chambers in Singapore/overseas and SBF members

Job Requirements:

• Preferably with at least 3 - 5 years of in market relevant experience
• Strong verbal and written communication skills in English
• Applicable 3rd language is an advantage
• Excellent time management and communication skills
• Ability to manage multiple projects independently
• Self-motivated, independent and a good team player
• MS Office proficiency and experience with project management applications is a plus

As an Infrastructure Support Analyst, you will play a crucial role in ensuring the stability, reliability, and security of our organization's IT infrastructure. You will be responsible for diagnosing and resolving technical issues, implementing system upgrades, and providing support to end-users. This role requires strong problem-solving skills, technical expertise, and excellent communication abilities to effectively collaborate with internal teams and external vendors.

Key Responsibilities:

• Monitor the organization's IT infrastructure to ensure optimal performance and availability.
  Perform routine maintenance tasks such as applying patches, updates, and security configurations.
  Conduct regular system checks and audits to identify and address potential issues proactively.
• Provide technical assistance and support to end-users, including troubleshooting hardware, software, and network issues.
  Respond to service requests and incidents in a timely manner, escalating complex problems to appropriate teams when necessary.
  Document support procedures, resolutions, and troubleshooting steps for future reference.
• Administer servers, network devices, and other IT systems, ensuring proper configuration and adherence to security policies.
  Manage user accounts, permissions, and access controls in accordance with established protocols.
  Implement backup and disaster recovery solutions to safeguard critical data and minimize downtime.
• Collaborate with cross-functional teams to implement infrastructure projects, such as server migrations, system upgrades, and network expansions.
  Participate in planning, testing, and deployment activities to ensure successful project delivery within specified timelines and budget constraints.
• Coordinate with external vendors and service providers to troubleshoot issues, procure necessary hardware/software, and negotiate service contracts.
  Evaluate vendor proposals, conduct product evaluations, and recommend solutions that align with organizational requirements and objectives.
• Maintain accurate documentation of IT assets, configurations, and procedures to facilitate troubleshooting and knowledge transfer.
  Contribute to the development of knowledge base articles, training materials, and best practices documentation to enhance the IT support function.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience in IT infrastructure support, preferably in a corporate environment.
• Proficiency in administering Windows and Linux servers, virtualization platforms, and networking technologies.
• Strong troubleshooting skills with the ability to analyze complex technical issues and implement effective solutions.
• Knowledge of ITIL framework and best practices for incident, problem, and change management.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with stakeholders at all levels.

Interested candidates may apply via email to [email protected]. All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Tang Swee Lung, Kenneth - R1548901
ScienTec Consulting Pte Ltd – 11C5781

• Working Days: 6 Days [ Offday on Monday ]
• Working Hours: Tuesday-Friday 9.30am-5pm; Weekends, public holidays and school holidays [9.30am-6pm]
• Location: Snow City [ Jurong East ]
• Salary: $1,800-$2,200

Responsibilities:

• Photographers take pictures using digital or film cameras and equipment. Photographers may develop negatives or use computer software in order to produce finished images and prints.
• Greeting customers and assisting them in making purchases
• Identifying customers’ needs and matching these with available products or services.
• Maintaining the store’s neatness and arranging displays.
• Ensuring that the store is well-stocked.
• Receiving and organising new deliveries.

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Attend to helpdesk requests and provide 1st level desktop support to all users.
• Troubleshoot issues related to computers, applications and mobile phones.
• Setup PCs & printers.
• Setup projectors for meetings.
• Install desktop applications.
• PC upgrade and migration of data.
• Any other matters / projects that the management may require assistance with from time to time.

Requirements:

• Diploma in Information Technology or Computer Science.
• Minimum 2 years of working experience in similar capacity preferred. Applicants without working experience may also apply.
• Strong problem-solving skills.
• Able to work independently with minimal supervision.
• Good interpersonal skills and a team player

Please visit our website at www.drewnapier.com for more information.

Kindly email us your detailed resume in MS Word or PDF format only, stating full details of qualifications, experience, current and expected salaries.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence).