Responsibilities:

• Handling all indoor sales activities including new customer registration, preparing quotation and order management.
• Maintain quotation and sales order record and submit to management weekly.
• Contact oversea customers following sales calls to ensure ongoing customer satisfaction and resolve any complaints.
• Coordinate with other department to ensure sales process smoothly.
• Manage customer credit file up to date.

Requirements:

• Good command of written and spoken in English and Korean to communicate with Korean customers by email and calls.
• 1-2 years works experiences, no experience are also welcome.
• Proficient in Microsoft Office.
• Able to work independently with minimum supervision.

Reporting to Deputy Head, Group Technology, we are seeking a pro-active self-starter who will be predominantly responsible for the infrastructure support and maintenance for internal users of Providend Holding Private Limited and its subsidiaries.

To be successful in this position, you will be someone who is/has :

• Diploma / Bachelor’s degree in Computer Science, Information Technology, or related field
• Experienced in Microsoft 365 suites (including but not limited to Entra ID, Intune, Defender, Exchange, SharePoint etc.)
• Working experience of Microsoft Intune and Defender is a must (policy setting and deployment)
• Hands-on experience in office infrastructure setup and support (e.g. router, firewall, NAS, VPN, AD server, virtual machines)
• Core understanding of TCP/IP and networking technologies
• Remote support via remote desktop solutions e.g. AnyDesk, TeamViewer etc.
• Experienced in technology operations (e.g. hardware/software asset inventory, data inventory, user accounts management)
• Strong awareness and know-how in Cybersecurity standards and practices
• Mobile device support experience (Android & iOS)
• Knowledge in Excel Macro / VBA
• Can-do attitude, good posture, problem solving mindset
• Initiative, drive and exceptional attention to details
• Tenacious and possesses a strong work ethic
• An independent worker, able to work without much guidance
• A strong team player
• Excellent organisational, problem-solving and multi-tasking skills

Desirable Skills:

• WordPress administration
• Exposure to SQL Server
• Knowledge in security and data protection
• Knowledge in any programming languages
• Experience working in financial institutions
• Familiar with MAS Technology Risk Management (TRM) regulatory
• Windows 10 & 11 Operating systems (setup, configuration, patching)
• Experienced in managing Windows Server 2019 and above (configuration, patching)

L2 Support Engineer - Contract 1 year (FIRM) +1 year (OPTIONAL)

ROLE & RESPONSIBILITIES

a) Incident Logging and Ticket Handling: Log and process incidents, issues, and service requests submitted by users through phone or email in an incident management tool, resolving them in a timely and effective manner according to internal SLA. Maintain accurate records of issues and resolutions to help improve future support processes.

b) Advanced Troubleshooting: Perform advanced troubleshooting for complex issues that L1 support cannot resolve. This includes root cause analysis for recurring problems.

c) Server Maintenance: Perform and oversee regular maintenance and upgrades on server

hardware and software for on-prem and cloud servers respectively. Monitor server performance, identify issues, and implement corrective actions to ensure optimal server operation. Implement configuration changes, system upgrades, and feature enhancements. Support deployments and verify changes in production environments.

d) Server Administration: Manage server and VM configurations, user accounts, and access permissions. Implement security measures to protect servers from unauthorized access and data breaches. Plan and execute backup and disaster recovery procedures to ensure data integrity and availability.

e) Monitoring Systems: Use advanced monitoring tools to proactively identify and resolve potential issues before they impact users

f) Vendor Coordination: Assist in upkeeping good relationships with IT vendors, including coordinating with them for hardware and software procurement, timely delivery, service engagement, and addressing any issues related to vendor performance.

g) IT Security Support: Respond to security issues such as flagged emails and phishing incidents, conduct threat assessments, and propose resolution to IT Ops Lead and/or HOD IT.

Prepare reports of security incidents and incident reports (where necessary) for submission to management. Procure and ensure firewalls and security support services for HNF network across all sites. Provide support in preparing cybersecurity training materials or in the execution of training sessions for staff.

h) Other Duties as Assigned: Include execution/monitoring of backup jobs, monthly system maintenance, software patch management, and any other ad hoc tasks assigned by IT Ops Lead and/or HOD IT.

QUALIFICATION & SKILLS

• Higher NITEC in Electrical, Electronics, IT, Diploma, or equivalent.
• Relevant experience in IT system support and hardware maintenance.
• Minimum of 5+ years of L2 technical support experience in a large corporate infrastructure.
• Support experience in Active Directory, Entra, Intune; and use Fresh Service for ITSM and inventory, Windows servers, Hyper-V, Azure.
• Strong communication and interpersonal skills. Self-starter, self-motivated, and critical thinker who embraces challenges.
• Ability to work responsibly, independently, and in a team.

Job Overview for Conveyancing Support Officer

As a Conveyancing Support Officer you will handle various administrative and support tasks related to property transactions.

Key Responsibilities:

• Document Preparation: Assist with documentation, and other legal related documents.
• E-Lodgement and E-Filing: Perform electronic lodgements and filings with relevant authorities.
• Client Communication: Correspond with clients, developers, bankers, law firms, and government agencies.
• Reports: Prepare and manage status reports, ensuring timelines are met.
• File Management: Maintain accurate records and archive files appropriately.
• Support Tasks: Assist conveyancing secretaries and lawyers with various administrative tasks.

Requirements:

• Experience: Minimum 1 year of experience in conveyancing support work is preferred.
• Skills: Proficiency in MS Office, MS Word, quick and accurate typing speed, attention to detail, and good interpersonal skills.
• Polished Professionalism: Demonstrates a high level of professionalism and decorum in all interactions.
• Team Player: Ability to work well in a team environment.
• Strong Moral Character: Upholds ethical standards and integrity in all aspects of work.
• Positive Attitude: Maintains a positive and proactive approach towards work and colleagues, fostering a collaborative and supportive work environment.

Application: If you're interested in this position, please submit your resume to [email protected]. Only shortlisted candidates will be notified.

IT Support Technician

The Level 1 IT Support Technician is responsible for accepting, documenting, and resolving basic technical issues with users to ensure the proper functioning of the company's IT systems and equipment. This position primarily handles junior issues and basic technical support, with escalation to Level 2 or Level 3 support if needed.

Key Responsibilities:

1. User Support:

• Technical support is available via phone, email, or live chat.
• Solve basic problems about hardware, software and network.
• Provides password reset, account unlocking, and other user account management support.

2. Device Setup & Configuration:

• Help set up and configure your employees' workstations, including computers, printers, and other peripherals.
• Provide initial equipment setup and guidance for new employees.

3. Basic Problem Solving:

• Perform basic troubleshooting, such as connection issues, system errors, and more.
• Instruct users through basic technical operations.

4. Escalation Issues:

• Escalate more complex issues to a Level 2 or higher support team.

5. Documentation & Training:

• Updated Technical Frequently Asked Questions (FAQs) and User Guides.
• Assist users in understanding the steps to solve basic technical problems.

Job Request:

Education:

• Associate or Bachelor's degree in IT or related field (preferred).
• Relevant certifications, such as CompTIA A+ or Microsoft related credentials, are a plus.

Skill Requirements:

• Familiarize yourself with the basics of the Windows operating system.
• Basic networking knowledge, such as IP configuration and Wi-Fi troubleshooting.
• Familiarity with Microsoft Office Suite and common enterprise applications.
• Good problem-solving skills and customer service skills.

Experience:

• Less than 1 year of IT support or related experience (beginners are also acceptable).

Personal Abilities:

• Good communication skills and patience.
• Teamwork and willingness to learn.
• Ability to multi-task and work under pressure.

Job Description

• Someone who can take lst level helpdesk to respond to calls.
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact
• Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

PFU Asia Pacific Pte Ltd ("PAPL") is assigned as the control center in managing scanner sales and marketing within Southest Asia region.

Join us as Technical Support Engineer to be an integral part of our regional sales team, helping to drive the growth of the Ricoh document scanners.

Responsibilities

1.Post-sales support :

- Provide technical support to partner or customer after purchasing our product.

- Assist technical team of partner and customer to tackle and resolve technical issue.

- Dissemble and assemble scanner according to maintenance manual(training will be provided).

- Train and enable service partner to provide post-sales support to end-user

- Manage and process of warranty claims, demo/standby unit loan, spare part cannibalization, with system and paperwork.

- Installation and configuration of hardware and software products.

2. Pre-sales Support :

- Support sales activity as technical expertise.

- Assist sales team, partner or customer to win and deliver deals.

- Demonstration of hardware and software product.

- Assist in integration of own products with 3rd party solution.

- Training and enable partner on pre-sales technical capabilities.

- slight experience in programming will be advantage.

- Occasional overseas travel is required.

(Average 1 trip per quarter. Mainly to ASEAN, South Asia countries, or Japan)

We appreciate all applicants for their interest in this opportunity. However, only those shortlisted for interview will be contacted.

About the Client:

Our client is a MNC Company

Responsibilities:

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Requirement:

• Ensure system availability 24x7. Perform system Recovery in the event of system incapacity or outages.
• Provide technical expertise to facilitate investigation of complex technical issues in a timely and efficient manner.
• Regular health-check and capacity assessment of Production environment from BAU growth perspective and incoming project volume.
• Manage end to end Incident Management including investigation, recovery of service, and post recovery follow up on corrective/ preventive actions.
• Work with infra support including Middleware, DBA and SAs on system maintenance & infra related issues troubleshooting.
• Work on application BAU related tasks & projects, e.g. DR exercise, audit queries, SOP documentations update, system upgrade for EOS/EOL components, etc
• Ensure strong governance on Change Management Process, Data protection and Priviledge ID access control.

Work in shift on-site to provide 24x7 operational support as per assigned roster.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

Job Highlights

This candidate brings a strong skill set to ensure the smooth operation of deskside services, troubleshoot technical issues, and enhance overall user experience in a dynamic work environment.

Job Description

Deskside Environment at the Service Site:

1. Install, configure, support, maintain, and troubleshoot deskside devices, including laptops, desktops, printers, PADs, and deskside IP phones.

2. Provide support for operating systems and standard office desktop software.

3. Assist in setting up and troubleshooting mail clients and establishing email connectivity.

4. Offer support to users for video conferencing, video meetings, and projector installations.

5. Help identify and resolve issues related to accessing network resources, files, websites, and online applications.

6. Provide "smart hands" support when necessary.

7. Provide "smart hands" support within the computer room and network environment.

Requirements

Deskside Support Expertise:

Proficient in the installation, configuration, support, maintenance, and troubleshooting of various deskside devices, such as laptops, desktops, printers, PADs, and deskside IP phones.

Operating System and Software Support: Experienced in providing comprehensive support for operating systems and standard office desktop software.

Email Configuration: Adept at setting up and troubleshooting mail clients, ensuring seamless email connectivity for users.

Collaborative Technologies: Skilled in offering support for video conferencing, video meetings, and projector installations to enhance user collaboration.

Network Accessibility: Capable of identifying and resolving issues related to accessing network resources, files, websites, and online applications.

Smart Hands Support: Ready to provide hands-on assistance ("smart hands" support) when required, both within the deskside environment and the computer room or network environment.

We are seeking a proactive and detail-oriented Administrative staff member with some background in marketing to join our dynamic team. The ideal candidate will provide exceptional administrative support while also contributing to our marketing efforts. This role is essential in ensuring seamless operations and helping us achieve our marketing objectives.

Key Reponsibilities - Administrative Duties

1. Provide administrative support to management and team members, including scheduling meetings, managing calendars.
2. Handle correspondence, prepare reports, and maintain files and records
3. Assist with data entry, document preparation, and other clerical tasks as needed.
4. Manage office supplies and inventory, ensuring that necessary materials are always available
5. Act as a point of contact for internal and external communications.

Key Reponsibilities - Marketing Duties

1. Contribute to the development and execution of maketing campaigns across various channels, including social media, email, and print.
2. Assist in the creation of marketing materials such as brochures, flyers, and presentations.
3. Monitor and report on the effectiveness of marketing campaigns and initiatives.
4. Collaborate with the marketing team to brainstorm new ideas and strtegies to enhance brand visibility and engagement.

Our Requirement

1. Proven experience in an administrative role, experience in marketing is a plus.
2. Proficient in Microsoft Office and familiar with marketing tools and software.
3. Strong organizational skills and attention to detail, with the ability to prioritize tasks effectively
4. Ability to work independently as well as part of a team in a fast paced environment.
5. Creative mindset with a passion for marketing and brand development

The person will be part of the IT Application team to maintain existing IT Systems and Bank’s Core Application. This individual is also responsible for providing immediately attention to the daily issues received by IT Service Desk.

Responsibilities

• Provide 1st level support for banking applications e.g. Core Banking System (Avaloq)
• Problem and incident analysis and management
• Perform daily and monthly IT operational tasks to ensure health running of applications.
• Application server support, administration & monitoring
• User application account/ access administration
• IT application deployment
• Proper documentation of work

Requirements

• Computer Science related Diploma or Degree.
• Min 3 years' relevant experience as an operations or support specialist preferably in banking sectors
• Good communication skills
• Team player and able to work under pressure

Key Competencies

• Competent in SQL, especially Oracle PL/SQL
• Experience in Oracle Database
• Preferable with knowledge or experience in Avaloq
• Knowledge or experience in BMC Software Control-M is an advantage
• Knowledge or experience in DOS/ Windows Batch scripting is an advantage
• Knowledge or experience in Unix scripting is an advantage
• Knowledge or experience in Java programming is an advantage

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.:R24124220 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer systems, mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor

*** HR Contact Number : 6996 6666

• IT trained with IT frontline experience.
• support consists of IT service management (ITSM) tickets, requests, walk-in, on-site, self-help kiosk, VIP phone, on/off boarding of systems, hardware/ software support
• Address and resolves basic incident, walk-in and requests, logs all incidents and requests; engages subject matter experts to resolve incidentas that are beyond the scope of their ability or responsibilities
• Ensure proper escalation of all tickets to respective departments promptly after gathering the necessary information/basic troubleshooting done. Critical tickets involving any security related matters or data breached to be escalated within an hour.
• Document resolutions and update self-help and knowledge base. Grows general knowledge of current IT application and services, increasing ability to resolve requests on first contact.
• Network troubleshooting, both wired and wireless using Fluke testing device.
• Verification of whitelisted USB device and to perform whitelisting of USB device.
• Troubleshooting of hardware problem for PCs and PC peripherals and reporting to vendor for reture merchandise authorization (RMA)
• Software installation, elevated administrator access requirements and software security compliance checking for onboarded/corporate systems.
• removal and secure erasing of storage media for write-off
• Scure token connectivity issue
• Secure token connectivity issue
• Password reset for corporate user accounts.

Location: Cedar Girls’ Secondary School, 1 Cedar Avenue, Singapore 349692
Reporting To: Administration Manager/School Leaders

Contract Duration:

• Initial Period: 17 February 2025 – 31 December 2025
• Option Year: 1 January 2026 – 31 December 2026
• Extension Option: Possible further extension of up to 12 months at the Authority’s discretion.

Working Hours:

• Mondays to Fridays: 7:15 AM – 4:15 PM (inclusive of ½-hour lunch break, including school holidays)
• Service not required on Saturdays, Sundays, and gazetted public holidays.
• Hours may be subject to changes due to exigencies of service.

Key Responsibilities:

Reception and General Office Duties:

• Manage the General Office reception counter and attend to walk-in visitors, including contractors, parents, students, and members of the public.
• Answer and direct telephone calls.
• Receive incoming mail and goods deliveries, and arrange outgoing mail for posting.

Sick Bay Management:

• Attend to students at the sick bay, administer basic First Aid, and liaise with school leaders, medical staff, form teachers, and parents when necessary.
• Maintain the cleanliness and functionality of the sick bay.

Administrative Support:

• Provide support to teachers for administrative tasks, including collation of forms, data entry, and preparation of reports.
• Assist with school events and activities as required.
• Handle the collection of forms, photocopying, laminating, and other clerical duties.
• Cover duties for the Library Officer when required.

Inventory and Procurement:

• Manage stock balance and order office supplies such as stationery, toners, and paper.
• Arrange for ad-hoc repairs and regular servicing of office equipment, including shredders and photocopiers.

Other Responsibilities:

• Collaborate with school staff and provide additional support as assigned by supervisors, the Administration Manager, or school leaders.

Qualifications and Experience:

• Minimum GCE ‘N’ Level qualification with a pass (C6) in English or equivalent educational qualifications.
• At least 3 years of experience in administrative roles (experience in school environments is advantageous but not mandatory).
• Proficient in MS Office Applications (MS Word, MS Excel, MS PowerPoint).
• Strong computer skills, including data entry and preparation of Excel spreadsheets.

Phillips 66 & YOU - Together we can fuel the future

Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Phillips 66 was recognized by Forbes as one of “America’s Best Employers” in 2021.

Learn more about Phillips 66 by visiting phillips66.com/about.

Position Details:

Reporting to the Director, Global Marine Operations, the Operations Support Analyst is responsible for understanding system-based Operations work processes and owning the resolution of any process gaps. The Analyst is expected to resolve transactional process and system issues within the IMOS system, deliver training to voyage coordinators to reinforce processes, refine processes when needed, manage relevant documentation, and work collaboratively with the BI & IT organizations to design, manage, and deliver system-based solutions where appropriate. The Analyst will also act as vacation backup for Voyage Coordinators. The primary internal stakeholders for this role are Marine Operations, Marine Chartering, Freight Services, Marine F&PA, and Commercial Schedulers.

Primary Responsibilities:

• Own and manage all Marine Operations system based work process, most notably IMOS transactional processes. This activity includes understanding both the system and work processes, understanding process/Veslink errors, and recommending permanent fixes.

• Resolve errors related to data submissions to/from external and internal systems designed for Marine operational use (ex. IMOS, Veslink Support, SEDNA)

• Act as substitute/vacation relief for Voyage Coordinators.

• Manage Delivery/Re-delivery process of Time Charter assets.

• Manage and participate in On-Call Incident Response Duty.

• Own transactional relationship with Hub Agents. Work with Voyage Coordinators and Director, Global Marine Operations to ensure KPI issues are addressed and promote a high level of service from these companies.

• Lead testing efforts for system upgrades, including building workplan and schedule, onboarding testers, assessing results, working system fixes with vendor, and managing implementation activities.

• Act as subject matter expert resource for Marine F&PA and Freight Services (Accounting). Address SAP/IMOS interface issues and resolve through training and system design.

• Assist as needed in projects within the Marine Strategy area.

• Work on other continuous improvement projects (ex. IMOS, SEDNA) as required.

Basic / Required Qualifications:

• Bachelor’s degree

• Strong systems aptitude

• Strong analytical skills

• Effective problem solving skills

• Strong facilitation, planning, and organizational skills.

• Excellent communication and teamwork skills with preference for action, accountability, and developing alternatives.

Preferred:

• Basic understanding of Commercial and Marine business processes

• System/scenario modeling experience

• Prior experience in Marine Operations

• IT Business Analyst experience

• Proficiency in Alteryx and Tableau tools

• Intermediate proficiency in Microsoft Office, including Excel and PowerPoint

• Demonstrated ability to synthesize information into specific, measurable and actionable items.

We regret to inform that only shortlisted candidates will be notified.

Phillips 66 International Trading Pte Ltd adopts the Tripartite Standards and is committed to be a fair and progressive employer.

Job Description:

• Daily inbound/outbound order handling
• Communicate with customer on issue arise on order & inventory
• Verification of invoices from suppliers
• Posting of all transactions in Warehouse System
• Weekly operation/KPI report data preparation
• Prepare monthly reports for billing

Job Requirements

• Min. 1 year administration experience
• Proficient in MS Office
• Independent and able to work well with minimum supervision
• Must be willing to work overtime on weekdays and weekend OT will be on rotational basis between the teams (except during stock take or special project)

- computer literacy

- forklift license

- class 3 driving license

- good working attitude

- able communicate well with site workers

- clean and look after the warehouse and keep the place clean and tidy

- able to work OT if any

- pack stocks and receive stocks and update inventory

- work well with accounts / admin on inventory

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

• 1-2 year experience in customer support role
• Possess good HR payroll , leave system , CPF & OT claims concept
• Good communication skills and able to handle difficult customers
• Training will be provided

Mon to Fri 9am to 6pm

Job Descriptions

As a member of the CGH care team, you will work closely with nurses, and other healthcare professionals to deliver quality care to patients. You will perform basic nursing care activities for patients and assist in ward administrative functions to facilitate smooth operations in inpatient care, but not limited to the following areas:

Patient Care
• Record vital signs, assist in wound dressing, perform blood glucose testing and specimens collection, assist patients with general hygiene and in other nursing procedures as required
• Perform admission, transfer and discharge of patients
• Perform any other supportive duties as required

Visitor / Patient Services
• Engage patients and visitors to understand their needs

Admin / Operation support
• Perform ward administration work such as coordination of various services, inventory management, and participate in quality improvement initiatives

Job Requirements
• Minimum GCE ‘N’ or ‘O’ Levels
• Prior working experience as a paramedic or in a ward setting will be advantageous
• Good interpersonal skills, able to communicate with people at all levels effectively
• Independent, highly organized, able to work in a fast-paced environment
• Proficient in MS Office applications
• Able to perform rotating shifts, including weekends and public holidays
• Training will be provided

Kindly note that only shortlisted candidates will be contacted.

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaint at 1st level. Advise and guide customer with solution. If problem cannot be resolve over phone or email, schedule technician and fix service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with customer warranty related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase request and tracking of spare parts purchase.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum Diploma / Degree in Business or any Engineering Field
• 2 years’ experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge in customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Excellent communication and problem-solving skills, with good organisation ability
• Must be able to multitask in a fast-moving environment
• Must be effectively bi-lingual in English and Mandarin to handle English and Mandarin speaking customer’s complaints or queries to relevant departments or management.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Job Descriptions:

The Candidate must possess experience in providing Level 1 and Level 2 support for applications. Have demonstrated the ability to perform the following:

• Grant access rights for user accounts via requests raised in a ticketing system
• Assist with system testing and verifications following infrastructure changes and system patches.
• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.
• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).
• Perform maintenance tasks and documentation reports in periodic and/or unplanned manners (ad-hoc requests).
• Prepare production deployment for bug fixes and system enhancements.
• Monitor schedule jobs / interfaces and follow up with remedy actions when necessary.
• Conduct housekeeping of system logs and project documents when necessary.
• Transcode files (e.g. media, document, etc.) for applications and servers.
• Ingest digital and media content (e.g. photographs/images, audio, etc.) into applications and servers.
• Perform other operational and administrative tasks as assigned by manager.

Job Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate must possess a minimum of FIVE (5) years’ professional experience in the IT or Infocomm industry. Good to have experience in the maintenance of web applications.
• The Candidate shall have a good command of English and effective communications skills

Interested candidates may apply to [email protected] with your detail CVs

Job Description

• Working Location: Tuas (Near Gul Circle MRT)
• Working Hours: 5 days, Monday – Friday (8AM – 5PM)
• Salary Package: Basic $2,200 - $2,600
• Duration: Temp

Key Responsibilities

• Timely update of customer Daily Delivery Records
• Monitor and follow up with customers on overdue accounts and arrange for debts collection.
• Support in month-end and year-end closing activities.
• Maintain accurate financial records and documentation.
• Assist with basic accounting tasks such as data entry, invoice processing, and expense tracking.
• Maintain and organize office files and documents.
• Manage office supplies inventory and place orders when necessary.

Requirements:

• Min Diploma or equivalent.
• Proven experience in administrative support and basic accounting tasks.
• Able to multi-task, time-sensitive, attention to details and accuracy.
• Proficiency in MS Office suite, particularly MS Excel and MS Word.

Interested applicants please contact me at [email protected] / HP: 8228 8002