Job Description & Requirements

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

• Prepare and implement commercial contracts and relevant documents (including trading, hedging and shipping contracts)
• Make sure the organisation’s contracts and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Business/Finance/Maritime or equivalent
• At least 1 years of experience in Oil Trading industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gQ7hhN4j

• Support from business stakeholders to invest in data
• Opportunity to lead Business transformation through data

About The Company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a new Data Analyst / BI Analyst PowerBI SQL MDM ) to join their team.


About the job

• Engaging with business stakeholders, gathering requirements and translating them into technical (analytics) specification. Objective is to create feasible insights to business stakeholders to make informed decisions
• Working with business users (Sales, marketing, Finance/Accounting, Supply chain and etc) to develop reports and dashboards to increase revenue, improve and reduce manual procedures
• Gathering, managing and analysing data from multiple sources to provide insights to business through determining historical demand trends and forecast future demand requirements.
• Manage the global lifecycle of master data processes, including data creation, validation, and deactivation for ERP and CRM systems.
• Develop and enforce data governance policies and procedures for maintaining data in the respective databases.
• Ensure data quality and integrity across all systems.
• Recommend or support process improvements and best practices in data management.
• Perform regular audits and quality assessments of databases.
• Address and resolve data-related issues and discrepancies within the systems.
• Maintain comprehensive documentation for data management processes and policies.
• Oversee data migration and standardization efforts within the organization.

Skills And Experience Required

As a successful applicant, you will have at least 2 years of experience in data analytics/ Business intelligence ( Power BI). Exposure to SQL is required for this role. proven track record in engaging with business stakeholders is required for this role.

Whats On Offer

This is an excellent opportunity to join a leading end user environment with opportunity to engage with senior business stakeholders across Asia. You will have the opportunity to lead business transformation using data within the organisation.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gQ7hhN4j (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS

• Concrete project timelines
• Exposure to latest technology ( Oracle Fusion Cloud )

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management or Recruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to Oracle Fusion Cloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS (EA: 94C3609/ R1219669)

Job Title: Market Risk Analyst
Employment Type: Fixed-Term Contract (9 Months)

Job Summary

We are seeking a skilled Market Risk Analyst to join our dynamic team on a 9-month maternity and paternity cover contract. The ideal candidate will monitor, assess, and mitigate market risks while providing actionable insights to support business decisions in the commodities sector.

Key Responsibilities

1. Risk Assessment and Analysis:
   • Monitor and assess daily market risk exposures across commodity portfolios.
   • Analyze market movements, volatility, and potential risk factors impacting the business.
   • Evaluate Value-at-Risk (VaR) and stress testing results to identify risk concentrations.
2. Risk Mitigation:
   • Develop and recommend risk management strategies to mitigate exposure to unfavorable market movements.
   • Work closely with traders to ensure compliance with risk limits and guidelines.
3. Reporting and Documentation:
   • Prepare detailed risk reports for senior management, highlighting key exposures and recommendations.
   • Maintain accurate records of all risk metrics, methodologies, and assumptions.
4. Collaboration and Advisory:
   • Collaborate with trading, finance, and operations teams to understand and address risk concerns.
   • Provide insights into market trends and regulatory changes affecting commodity markets.
5. Model Development and Validation:
   • Assist in the development and validation of risk models and pricing tools specific to commodities.

Requirements

• Experience: Minimum 3 years of experience in market risk analysis, preferably in the commodities sector.
• Industry Knowledge: Knowledge of commodity markets (e.g., energy, metals, or agriculture) and associated derivatives.
• Soft Skills:
  • Excellent analytical and problem-solving abilities.
  • Strong communication skills to convey complex risk concepts to stakeholders.
  • Attention to detail and the ability to work under pressure.

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/grmGvzia

• Exposure to latest technology (Selenium and UIPath)
• Concrete project timeline

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 20 years with a global footprint of more than 20 countries. With rapid expansion plan, they are now looking for an Software Tester (Automation) to be a part of their team.

Responsibilities:

Your responsibility includes:

• Creating the test plan/cases and strategy for projects. This includes creating quality assurance processes and contributing to the software design, managing systems integration and compatibility
• Executing and evaluating manual or automated test cases to locate bugs and regressions and ensure product quality is of a high standard
• Ensuring quality and the design of software testing and improvements to maintain the business reliability. This includes ensuring the validity of all testing artefacts required during the Build and Test Phases of the SDLC project delivery methodology

Skills and experience required

As a successful applicant, you will have at least 3 year of experience in Software Test/ Software Quality Assurance (automation / selenium). Exposure to CI / CD or DevOps will be highly preferred.

Whats on offer

This is an excellent opportunity to join a MNC with exposure to high value projects.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/grmGvzia (EA: 94C3609/ R1219669)

• Position: Aftersales Support Executive
• Working location : Boon Lay ( office)
• Working days : 5 days
• Working hours : 8am - 5pm
• Salary : $2,500-$3,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

Position: Sales Administrator (ECS)

Location: Henderson Rd

Working Time: Mon -Thurs (in office), Friday (WFH) - 8.30am - 5.15pm

Salary: $3200 - $3900

REPORTING LINE: Sales Director of Electrical Connectors Division

PURPOSE OF THE POSITION: You work as part of an office-based admin support to the ECS team of 4 sales engineers/director; coordinating between the sales team with customer/prospect visits, calls and e-mail.

• Provide support to Outdoor Sales Team on quotations and proposals
• Manage and follow-up tele-enquiries, email-enquiries
• Handling of incoming calls and collections
• Process of sales orders and ensure orders fulfilment
• Coordinating all deliveries to ensure efficient and effective services to the customers
• Create and maintain both inventory and customer databases
• Conduct mass mailing and tele-marketing periodically
• Assist in organizing exhibitions and seminars as and when needed
• Manage samples, catalogues and flyers
• Any other ad-hoc duties which may be assigned to you from time to time

Skills & Qualifications

• Diploma or equivalent
• Minimum of 3 years experiences in sales admin support
• Proficient in computer knowledge (Microsoft Office)
• Experience in SAP System will be advantage, Training Provided for SAP

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The Monetization Product Operations (MPO) is responsible for Customer Support and Tools & Workflows within Product Strategy & Operations team. Its mission is to provide Best in class advertising experience by ensuring excellence in customer service and streamlining processes & tools to ensure smooth operations.

The team collaborates with Sales to provide post-sales support and works closely with the product team on product improvement through feature requests and management of bugs.

Responsibilities

- Scope and drive global strategic projects relevant to Tiktok Ad technology products - CSAT, Adv churn retention and Loyalty programs across advertiser base

- Partner with regional in house, vendor operations and product specialist teams on global ticketing and escalation process workflows

- Act as a POC for assigned Ads Integrity & large scale XFN workflows - strategic planning on ticket handling plus metrics management

- Change manage a wide scale of 24/7 service delivery against KPIS, partner closely with Support Operations functions like Quality, Training & Workforce management

- Manage basic data scoping and analysis activities across topline metrics to feed into larger Continuous Improvement projects

- Monitor ticketing tool performance metrics consistently to ensure high uptime, rapid ticket resolution, and overall operational efficiency.

- Establish feedback loops with the support team to continuously refine tool functionalities based on real-world challenges and advertiser requirements.

- Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

- Gathering industry knowledge and best practices to Efficiency and Effectiveness metrics/KPIS

- Gather and integrate feedback from users to facilitate continuous reporting loops

- Identify relevant data sources, extract data for analysis, and apply analytics tools independently to generate insights.

- Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

Minimum Qualifications

- BA/BS degree or above; plus working experience in Advertising Tech operations company

- 5+ years of product operations exp spanning across Ads Monetization and/or Integrity products

-Prev experience of having worked with scaled operations teams on service oeprations JPIS

- Commercial mindset with experience building business cases from market research and analysis;

- Strong data and business analysis ability, analytical mind, and good data skills; comfortable with data visualizations

- Excellent communication and organizational skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives;

Preferred Qualification

- A fast learner and self-starter who gets to the point quickly with a good sense of judgment and original thinking

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About the Company

Our client is a well established technology firm with a strong presence across the Asia region. Currently, they are in search of a Senior Analyst/Assistant Manager , Group Controllership to join their team.

About the Job

As part of the Group Controllership team, you will play a key role to bridge HQ finance and country finance teams in leading and rolling out crucial projects and new developments. You will be expected to travel frequently to local markets. Other duties will include coordinating and directing the preparation of annual budget and periodic forecast exercises. Managing and overseeing the cash flow forecasts and projections to effectively manage cash balances and develop financial policies and procedures in compliance with group level requirements and local GAAP. In addition you will lead crucial projects in revenue recognition, process improvement, system implementation and other group level initiatives while managing stakeholders from diverse backgrounds. The ideal candidate will possess strong communication skills, strategic thinking abilities, and the capacity to assertively communicate in a diplomatic manner.

Skills and Experience Required

The ideal candidate should hold a recognized degree in accounting or ACCA, or relevant qualifications, with a minimum of 2 years of relevant experience. Candidates with a Big4 audit background will be advantageous.

Why this is a Good Role

This role offers an opportunity to join a company that is rapidly scaling up and emphasizes stability. Moreover, there is ample learning potential within the organization, and employees are provided with opportunities to grow, develop, and rotate across various portfolios within the business.

To apply online, please use the 'apply' function. Alternatively, you may contact Adriel Law at [email protected] (EA:94C3609 / R1655690).

Your Impact

At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Our culture is one of teamwork, innovation and meritocracy. We often say our people are our greatest asset and we take pride in supporting each colleague both professionally and personally. From collaborative work spaces and mindfulness classes to working from home and flexible work options, we offer our people the support they need to reach their goals in and outside the office.

We are looking for a talented and hands on engineer who can drive the deployment and development the FICC Risk Platform, a global strategic infrastructure for real-time risk computation with distributed computing, as part of the Portfolio Analytics engineering team. The FICC Risk Platform is a highly distributed and resilient state machine that is relied on by Traders and Quants in FICC to provide up-to-date risk data for all their transactions. Candidate will be interacting with global stakeholders in Trading, Quants, and Engineers on a regular basis to understand business requirements, design and implement quality solutions.

How will you fulfill your potential?

• The candidate is responsible for designing and implementing the firm’s strategic vision for the FICC technology stack
• You will deliver value by architecting scalable solutions that are primed for reuse across the revenue generating divisions
• Proactively engages with stakeholders through the SDLC of the projects
• Works with global teams on projects that will have global impact
• Influences current and future architecture choices as we are looking to adopt more modern platforms
• Demonstrates excellent communication skills including experience speaking to technical and business audiences and working globally

Basic Qualifications

• 2+ years of professional Java/Python development experience
• Bachelor’s degree in Computer Science, Electrical Engineering or related technical discipline
• Excellent understanding of data structures, algorithms, and designing for performance
• Familiarity with automated testing, DevOps and Continuous Deployment
• Comfortable multi-tasking, managing multiple stakeholders and working as part of a team
• Strong communication skills, experience working with end users

Preferred Qualifications

• Experience in NoSQL data stores, e.g. Cassandra or MongoDB
• Experience with distributed, event driven systems and using messaging protocols
• Experience in modern message oriented middleware, e.g. Kafka or RabbitMQ
• Experience in building and debugging distributed systems
• Experience in developing software for Akka or Vertx
• Experience in SRE

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Responsibilities

• Conduct comprehensive commercial due diligence and research on companies in the marine, energy, and commodities sectors.
• Prepare detailed profile reports covering company background, operations, financial status, performance, and market reputation.
• Develop concise final assessments and company ratings based on research findings and specific business needs.
• Collaborate with cross-regional teams, including counterparts in the UK, Americas, and Europe, to ensure high-quality research output.
• Maintain proactive communication with clients to understand and address their specific research and reporting requirements.
• Collect and analyze various data sources efficiently to meet tight deadlines for report delivery.
• Stay updated with global economic trends, current affairs, and industry developments relevant to the marine, energy, and commodities markets.
• Present findings and reports in clear, structured, and grammatically correct English, ensuring accuracy and coherence.

Requirements:

• Bachelor's degree in Business, Finance, or a related field, or an equivalent professional qualification.
• Minimum of 2-3 years of proven experience in a business or risk management capacity.
• Strong analytical skills, with the ability to interpret complex data and provide insightful conclusions.
• Excellent written and verbal communication skills, paired with an ability to work independently and under tight deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4WYR8Y7

Overview and Purpose of the Position
The role involves working closely with service leads and business stakeholders to define and execute a roadmap for IT solutions and enhancements.

Main Responsibilities

• Collaborate with the Reporting Officer in the approval, acquisition, and implementation of IT projects.
• Resolve project-related issues by working with vendors and key stakeholders to ensure successful IT project delivery.
• Oversee planning, directing, supervising, and coordinating vendor and department operations, including assigning tasks, evaluating work processes, and preparing correspondence such as reports.
• Work with stakeholders to prioritize, design, develop, and implement IT application features and enhancements, ensuring alignment between system capabilities and business requirements.
• Ensure optimal performance of business-as-usual and in-scope IT systems, meeting SLAs and user stakeholder requirements.

Qualifications and Area of Discipline

• Bachelor’s Degree or diploma in Computer Science, Software Engineering, Information Technology, or related technical fields.
• Degree or diploma holders in Radiography or Medical Laboratory Science with an interest in IT are also welcome to apply.
• Knowledge of IT disciplines such as proficiency in Python and familiarity with systems languages (Java, Scala, C++) and experience with Oracle databases will be advantageous.

Required Competencies and Capabilities

• Previous experience in the healthcare industry is preferred but not essential.
• Ideally, 1-3 years of experience for an Analyst or 3-5 years for a Senior Analyst.
• Strong analytical and problem-solving skills.
• Eagerness to learn new specialized IT software tools.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Key Accountabilities:

• Maintain and support new and existing IT systems.
• Ensure the smooth operation of applications and promptly resolve issues.
• Manage the change control process for IT systems to ensure seamless implementation of system changes.
• Gather and analyze user requirements to propose relevant solutions.
• Maintain and update various documentation (e.g., requirements specifications, user guides) for IT systems.
• Participate in all aspects of project implementation, from initiation to roll-out (design, build, testing, end-user training, go-live support, documentation).
• Resolve project issues with vendors and key stakeholders to ensure smooth project implementation.

Qualifications & Experience:

• Degree in Computer Science, Information Technology, or a related field.
• At least 3 years of experience in SAP FI/CO modules, with strong functional knowledge in AR, AP, GL, Bank Accounting, FA, and Project Accounting.
• Technical knowledge required in SAP-ABAP programming, smart forms, BAPI, BDC, and user exits.
• Ability to independently handle requirement gathering sessions, prepare functional specifications, and support testing activities for user sign-offs.
• Preferably, a minimum of 1 full lifecycle implementation experience of SAP as an Analyst/Consultant.

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Employer questions

Job Description

• Performs System Integration Testing, User Acceptance Testing and Regression Testing of the application.
• Generate and share daily execution reports using Jira.
• Involve in daily stand-up meetings.
• Coordinate with team members and other teams for day-to-day work.
• Do email support for different application issues under the team.
• Experience in banking processes particularly on Account Opening System that covers KYC, and Customer Maintenance services.

EA Number: 11C4879

RESPONSIBILITIES:

Your job is to provide management/strategy consulting services to companies in Singapore, Japan and ASEAN region.

• Conduct primary, secondary research and competitive analysis (e.g., offerings, market positioning, customers, financial performance, etc.)
• Evaluate potential opportunities for acquisitions, divestitures and strategic partnerships
• Perform data analysis to drive insights and make recommendations (e.g., financial modelling, cost benefit analysis)
• Develop go-to-market strategies to grow clients’ businesses; including preparation of business plans and presentation decks for board meetings
• Conceptualize and build marketing, training and investment materials

REQUIREMENTS:

• Possess understanding in finance/quantitative modeling
• A strong team player who is comfortable with diverse and dynamic work environment. Strong interpersonal and communication skill
• Ability to facilitate communications (written and oral) in Japanese language, as well as transcript writing in English and Japanese language is a plus
• Prior experience in management/strategy consulting in East Asia or ASEAN market is a plus

• Prepare and implement commercial contracts and relevant documents (including trading, hedging and shipping contracts)
• Make sure the organisation’s contracts and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Business/Finance/Maritime or equivalent
• At least 1 years of experience in Oil Trading industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Software Engineer

5 days, 8.30pm- 5.50pm

Salary: $3500 -$4000

Location: Bedok office & client site

Job scope:

• To provide necessary post-project application software support to the client
• Troubleshoot, debug, enhance and optimise programs
• Develop new applications

Requirements:

• Candidate must possess at least a Diploma or Degree in Engineering, Computer Science/Information Technology or equivalent.
• Knowledge in Oracle PL/SQL, Oracle Pro-C programs, Unix ANSI C, visual basic.net using Visual Studio 17, Unix scripting
• At least 1 year relevant experience in end user and operation support

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description & Requirements

Our client is a global leading cloud infrastructure provider that leverages innovative technology - Hyperconverged infrastructure, HPC with CDI Architecture, AI/ML, Advanced Cooling - to help worldwide customers meet their needs for sophisticated data center operation.

Duration: 1 year contract
Location: East
Working days; 5 days Monday to Friday
Working hours: Shift A (7am to 3pm), Shift B (3pm to 11pm), Shift C - Only available from 2025 onwards (11pm to 7am)
Salary: $110 per day, $6 (PM Shift), $17 (Night Shift)
Bonus: $1,400 for every 6 months completed; payout twice for 1 year contract

Roles and Responsibilities:

• Provide support on daily production activities in warehouse environment
• Assembly of components
• Perform cycle count and house keeping
• Inspecting finished products for quality assurance
• Any ad-hoc duties as assigned

Job Requirements:

• Min 1 years of relevant experience
• At least Primary / Secondary education
• Good working attitude and willing to learn
• Able to perform overtime as and when required

Software Engineer

5 days, 8.30pm- 5.50pm

Salary: $3500 -$4000

Location: Bedok office & client site

Job scope:

• To provide necessary post-project application software support to the client
• Troubleshoot, debug, enhance and optimise programs
• Develop new applications

Requirements:

• Candidate must possess at least a Diploma or Degree in Engineering, Computer Science/Information Technology or equivalent.
• Knowledge in Oracle PL/SQL, Oracle Pro-C programs, Unix ANSI C, visual basic.net using Visual Studio 17, Unix scripting
• At least 1 year relevant experience in end user and operation support

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About this role:

Wells Fargo is seeking a Business Relationship Support Specialist to join our growing Singapore office. Learn more about the career areas and lines of business at wellsfargojob.com.

In this role, you will:

• Responsible for providing customer service to a portfolio of bank customers, sharing leadership role with relationship managers.
• Primary servicing responsibility for Thailand customers but will cover other geographies subject to business requirement.
• Independently, proactively and effectively manage customer issues, monitors overdrafts, confirms additional source of funds and partners with office management in decision making process.
• Handle complex customer issues which include escalation and resolution.
• Evaluate profitability and risk of designated portfolio.; Monitor accounts, portfolios and loan bookings to assure compliance with regulatory and company requirements.
• Communicates regulatory and company requirements, tracks compliance and reports/ escalates identified issues for resolution.
• Assist with customer onboarding, due diligence and other associated risk management matters where required.
• Act as the customers’ main point of contact for operational questions.
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers.
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities.
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe.

Required Qualifications:

• 2+ years of experience in Business Relationship Support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Customer service experience in a bank providing international payments services to financial institution clients.
• Knowledge of Thailand market and financial institutions clients are essential.
• Excellent English verbal and written communication skills.
• Knowledge of Thai language is a must due to engaging with clients based in Thailand

Job Expectations:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office.
• Build key relationships with both internal partners and external clients.
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently.
• Exhibit strong attention to detail and organization.
• Proficiency in MS Office applications (Word, Excel & PowerPoint).

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Desktop Support Engineer (Band 1)

Working Location: Tuas / Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

About this role:

Wells Fargo is seeking a Senior Business Relationship Support Specialist to join our growing team in Singapore.

In this role, you will:

• Primary servicing responsibility for India market customers but will cover other geographies subject to business requirement
• Support complex or large portfolio of customers and share leadership role with relationship managers and customer support manager in managing a portfolio of accounts
• Assist with components of audit or compliance reviews and exams
• Maintain policy manuals and Business Continuity Plan documentation
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non credit products to new or existing customers
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Relationship Associates
• Work with Relationship Managers to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Make decisions on complex customer issues and problems
• Partner with customer service manager to resolve issues and provide status updates on implementations
• Collaborate with executives, management, relationship managers and other internal partners or business lines
• Mentor to less experience individuals and may assist with their development

Required Qualifications:

• 4+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Excellent English verbal and written communication skills
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Proficient with MS Office applications (Word, Excel & PowerPoint)
• Fluent in Hindi, Tamil and other main dialects in India, due to interaction with India market and financial institutions clients are essential.
• Excellent English verbal and written communication skills
• Fluent in Hindi, Tamil and other main dialects in India, due to interaction with India market and financial institutions clients are essential.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Position: Sales Administrator (ECS)

Location: Henderson Rd

Working Time: Mon -Thurs (in office), Friday (WFH) - 8.30am - 5.15pm

Salary: $3200 - $3900

REPORTING LINE: Sales Director of Electrical Connectors Division

PURPOSE OF THE POSITION: You work as part of an office-based admin support to the ECS team of 4 sales engineers/director; coordinating between the sales team with customer/prospect visits, calls and e-mail.

• Provide support to Outdoor Sales Team on quotations and proposals
• Manage and follow-up tele-enquiries, email-enquiries
• Handling of incoming calls and collections
• Process of sales orders and ensure orders fulfilment
• Coordinating all deliveries to ensure efficient and effective services to the customers
• Create and maintain both inventory and customer databases
• Conduct mass mailing and tele-marketing periodically
• Assist in organizing exhibitions and seminars as and when needed
• Manage samples, catalogues and flyers
• Any other ad-hoc duties which may be assigned to you from time to time

Skills & Qualifications

• Diploma or equivalent
• Minimum of 3 years experiences in sales admin support
• Proficient in computer knowledge (Microsoft Office)
• Experience in SAP System will be advantage, Training Provided for SAP

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745