Working Location: Tuas/ Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,500-$2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Title: Business Analyst (Banking / 6 Month Contract)

Responsibilities:

• Partner with the front office as a Business Manager to drive solutions, improve procedures/infrastructure for the Variable Capital Company (VCC) business, and implement end-to-end systematically captured workflows. This includes:
• Pre-trade compliance checks
• Order management
• Trading
• Investment operations
• Risk management/compliance/oversight
• Closed-book accounting
• Performance measurement & attribution
  
• Liaise with internal stakeholders and external service providers/brokers for the setup and maintenance of trading accounts, and with Fund Administrators and Custodians to support fund events, asset transfers, and month-end reporting.
• Initiate negotiations and manage external service contracts with vendors, ensuring service level agreements are met. Also, instigate RFPs and conduct due diligence on new vendors/service providers periodically as contracts end.
• Provide secretariat support for VCC-related committee meetings, including the preparation of presentation materials.
• Review and work with business and support units to ensure VCC compliance with regulatory requirements, including the maintenance of registers and records (e.g., for investors and VCC directors).
• Support and coordinate with relevant parties on operational risk reporting, tax/regulatory filings, audit, insurance-related matters, etc.
• Perform assurance or risk/control-related testing (where required).
• Participate in ad-hoc business development projects.

Requirements:

• Education: Bachelor’s degree in Business, Finance, Economics, or a related field.
• Up to 2 years of experience in business management, financial services, or a similar role would be advantageous
• Strong communication and interpersonal skills, with the ability to collaborate across teams.
• Interest in the financial services industry and business operations.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

7-month contract | Real Estate Investments

Raffles Place

Responsibilities:

• Assist in the completion of bespoke investor reporting – quarterly and ad-hoc.
• Internal reporting including investment overviews, valuations, dry powder, and various analytics.
• Updating the database of service providers.
• Updating the sustainability database and the Green Certifications database for the flagship APAC fund.
• Support submission process through data collection and coordinating tenant surveys.
• Assist with the annual data collection and submission.
• Assist with the annual MAS survey submission.
• Other duties as assigned

Requirements:

• Possess Diploma/Degree with minimum 2 years of relevant experience in banking & financial industries
• Proficient in MS Excel, PowerPoint, and Word

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

https://www.gmprecruit.com/ to apply for this position with GMP Job Code: 24944

To learn more about this opportunity, please contact Paris at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

What you'll do:

As an Analyst/Assistant Manager for Financial and Regulatory Reporting APAC, your role will be pivotal in supporting the overall success of the financial reporting team. You will assist in preparing and reviewing tax, financial, and regulatory returns while also analysing variances on financials submitted. Your ability to coordinate the creation and maintenance of documentation will be crucial in ensuring financial records/submissions internally and externally are accurate and timely. Furthermore, you will provide invaluable support to the Financial Reporting Department by maintaining a sound knowledge of all approved operating/accounting procedures.

* Assist in preparation and review to ensure timely and accurate preparation of all tax, financial and regulatory returns.

* Analysis of variances on financials submitted to the MAS/HKMA/APRA.

* Coordinate the creation and maintenance of documentation, procedures and strong controls.

* Provide support to the Financial Reporting Department by maintaining a sound knowledge of all approved operating/accounting procedures.

* Assist in ensuring the accounting records are accurate and reliable.

* Support the development, implementation, maintenance and update of the existing accounting system PeopleSoft, regulatory reporting systems.

What you bring:

As an Analyst/Assistant Manager for Financial and Regulatory Reporting APAC, you bring a wealth of experience from your time spent within the banking sector. Your qualifications in Finance, Accounting or Business underpin your strong academic background. Your proficiency with financial modelling tools such as MS Excel and MS Access sets you apart from others. Your independence, organisation skills, self-motivation make you an ideal fit for this role. Moreover, your understanding of regulatory requirements across Singapore, Hong Kong or Australia demonstrates your adaptability within different markets.

* At least 3 years of working experience in the banking sector with strong academic background.

* Minimum GCE A Level or ACCA qualification, Degree in Finance, Accounting or Business.

* Candidate with financial modelling knowledge and/or Visual Basic experience in MS Excel and MS Access is preferred.

* Independent, well-organised, self-motivated and a team player.

* Strong understanding of Singapore, Hong Kong or Australia regulatory and accounting requirements.

* Strong time management skills and priority setting.

What sets this company apart:

Our client is a globally recognised financial institution that values inclusivity, collaboration, and commitment. They offer a supportive work environment that encourages growth and development. Their dedication to maintaining high standards of conduct and their commitment to their values sets them apart in the industry. This is an opportunity to be part of a team that champions customer-focused culture and deepens client relationships.

What's next:

Ready for an exciting career move? Don't miss this opportunity!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R22107048 Eileen Tham

The Role

This role is in the Middle Office (MO) team. The Associate, Health & Benefits – Placement Team will primarily be required to support Section Team Lead in placement activities with a focus on new business placement. This role will also be required to support in implementing and monitoring operational initiatives focus on delivery of placement work, and partner closely with Front Office (FO), insurers and the Global Delivery Centre (GDC) based in Manila (also referred to as the Back Office (BO)) to ensure the smooth delivery of placement activities in Singapore.

Overview of the role:

• Project management and participation in new WTW clients’ renewal or remarketing exercise which includes but not limited to the following, whilst keeping FO Consultants abreast in overall progress.
• Develop remarketing strategy with FO
• Where required, work with FO or advisory lead to design efficient plan designs that meets clients’ needs
• Review Group Fact Finding Form, quotation slips and remarketing information prepared by BO based on clients’ needs and requests and invite vendors to participate
• negotiate and secure competitive pricing with vendors
• review benefits comparison, remarketing report, placement slips, placement of cover to client email prepared by BO, based on standard templates and presented in a format most suitable for Clients to understand
• Send placement instructions and placement slips to Vendors
• Send reviewed placement of cover to client email to FO
• Provide inputs and advice around improving Clients’ policy structures and wordings, where necessary
• Cultivate the culture of learning and sharing about developments and insights of the insurance market, national health schemes and offerings to be better equipped in performing remarketing and placement activities
• Work together with Section Team Lead to cultivate a culture of sharing insights with carriers and colleagues to help drive better and more informed decision making.
• Work together with Section Team Lead to know the national and local H&B vendor marketplace and leverage that knowledge on behalf of Consultants and clients
• Develop good working relationships with Carriers, FO and BO teams
• Work with FO to ensure clients’ benefits program are in line and adhering to local laws
• Internal system updates in relation to remarketing/ placement matters, where required
• Assist Section Team Leader on adhoc projects and initiatives as assigned

Governance, Compliance and Control

• Act with integrity in carrying out duties and responsibilities
• Act with due care and diligence
• Ensure observation of proper standards of market conduct
• Ensure data quality and accuracy when delivery clients’ work
• Adhere to WTW Excellence Model framework

The Requirements

• Minimum of 2-5 years of experience in a Health & Benefits broking or insurer’s role
• Excellent ability to communicate effectively with a strong focus on customer service
• Good oral and written communication skills
• Technical proficiency in Singapore’s employee insurance benefits
• Broad understanding of compliance issues related to local legislation
• High proficiency in Microsoft Office (especially Excel, Powerpoint and Word) and the ability to leverage on these applications to develop reports and presentation as required
• Well organized and detail-oriented to numbers

Equal Opportunity Employer

Your new company

This is a financial services firm with a strong presence and branding.

Your new role

• Be able to perform end-to-end Equities, Mutual funds, and Options Transactions/Corporate actions etc.
• Check and verify that all securities/trade transactions are completed, settlements instructions are processed in a timely and accurate manner.
• Ensure funding sufficiency for trade settlements.
• Reconciliation trade/shares, corporate actions for Equities, Mutual funds, and Options.
• Adhering to control procedures, identifying gaps, and ensuring controls are implemented to close those gaps.
• Interpret data and make recommendations for the launch of new products/services and upgraded platforms.
• Adhering to control procedures, manage escalate and resolve all requests/inquiries/issues/errors and identify policy gaps and formulate policies to streamline processes.
• Participating in project initiatives and taking up ad hoc tasks as required.
• This job will experience a rotation of roles within the Operations team.
• Assist in other ad-hoc duties as assigned.

What you'll need to succeed

• Bachelor’s degree/University degree or equivalent experience with more than 2 years of relevant experience in Equities or Derivatives in either a retail or institutional environment.
• Trade support/settlement in either stockbroking firms, custodian/banks or clearinghouse.
• Knowledge and experience in Equities/Options/ Mutual funds etc would be beneficial.
• Fluent in Mandarin & English (verbal & written) is a must as communication with Chinese-speaking counterparts in China is necessary.
• Proficient in MS office and Excel.

What you'll get in return

This is an excellent opportunity to be part of a financial services organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The Monetization Product Operations (MPO) is responsible for Customer Support and Tools & Workflows within Product Strategy & Operations team. Its mission is to provide Best in class advertising experience by ensuring excellence in customer service and streamlining processes & tools to ensure smooth operations.

The team collaborates with Sales to provide post-sales support and works closely with the product team on product improvement through feature requests and management of bugs.

Responsibilities

- Scope and drive global strategic projects on CSAT, Advertiser retention and Loyalty programs for our advertiser base

- Partner with regional operations and product specialist teams on global workflows and high complexity case escalation workflows

- Act as a POC for assigned regions workflow feedback and work with operations leaders to fix gaps across upstream and downstream processes

- Optimise 24/7 service delivery ensure set KPIS are met and exceeded, partner closely with Support Operations functions like Quality, Training & Workforce management

- Manage basic data scoping and analysis activities across topline metrics to feed into larger Continuous Improvement projects

- Monitor tool performance metrics consistently to ensure high uptime, rapid ticket resolution, and overall operational efficiency.

- Establish feedback loops with the support team to continuously refine tool functionalities based on real-world challenges and advertiser requirements.

- Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

- Gather insights from various channels (internal and external teams) QA and amalgamate them for actionable insights

- Gathering industry knowledge and best practices to Efficiency and Effectiveness metrics/KPIS

- Gather and integrate feedback from users to facilitate continuous reporting loops

- Analyze data and feedback to identify trends and opportunities for improving tools and the overall advertiser experience.

- Identify relevant data sources, extract data for analysis, and apply analytics tools independently to generate insights.

- Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

Minimum Qualifications

- BA/BS degree or above; or working experience in Analytics

- 4+ years of product operations experience with digital ad products or on saas platforms

- A commercial mindset with experience building business cases from market research and analysis;

- Strong data and business analysis ability, analytical mind, and good data skills; comfortable with spreadsheets;

- Excellent communication and organizational skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives;

Preferred Qualification

- A fast learner and self-starter who gets to the point quickly with a good sense of judgment and original thinking

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

• Set up credit accounts for new clients and assign appropriate credit limits.
• Track and evaluate customers’ credit performance and maintain their ratings.
• Prepare and submit detailed credit evaluations for both existing and prospective clients.
• Ensure compliance with current sanction regulations, ensuring all company activities align with legal requirements.
• Assist with both internal and external audit and review processes, identifying areas of risk.
• Support the implementation of the annual compliance plan under the guidance of senior compliance officers.
• Facilitate the reporting and investigation of any suspicious activities or transactions.
• Conduct regular compliance audits and risk assessments across various company operations.
• Maintain and update compliance documentation, including risk manuals, trade agreements, and related materials.

Requirements:

• A degree in Business, Marketing, or a relevant field, or equivalent professional certification.
• At least 2 years of experience in credit or risk management, with a focus on compliance.
• Prior experience in the oil and gas industry is an advantage.
• Excellent analytical skills with attention to detail.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QYXV4589

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Tier-3 Technical Support to customers and partners across JAPAC
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support 24x7 on an as-needed basis

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Operate as trusted advisors to the Firm's revenue-earners.
• Support the senior management in implementing key strategic initiatives to drive revenue.
• Support the senior management in developing development plans for various business lines and ensure delivery against agreed projections.
• Monitor the sales pipeline from prospects to closing the deals through business systems such as Salesforce.
• Produce reports on sales and delivery of business lines.
• Produce research on clients and industries of interests for sales management purposes.

(A) Sales Operations

• Proactively consolidate and prepare monthly/ quarterly reports for management
• Develop and maintain Sales operating processes and workflows in partnership with the business and respective platform teams
• Support the maintenance and organization of the Sales Management libraries
• Administer business operation support eg billing, expense tracking, budgeting
• Be a touchpoint for International Broker Operating Platform and help consolidate reports on a periodic basis

(B) Salesforce as our CRM for BD

• Helping Business Lines to update Salesforce information and keep the CRM updated
• Administer tracking of new meetings, lead conversions and ongoing opportunities based on list of targeted clients
• Be the point of contact for Salesforce in the Singapore business to help out producers or admins by solving their queries or cascading it to the relevant personnel
• Helping in Salesforce user management, making bulk data loads or periodic system cleanup as per Business Line requests

(C) Property Marketing

• Monitoring and managing Google ads activities and spend to ensure good ROI
• Validation of Chinese translated reports, microsite and Chinese leads management
• Idea sharing for new ads for various platforms including WeChat, XHS etc to facilitate business development

(D) Event Management

• Helping to consolidate Business Line files for events or workshops
• Touchpoint for Singapore Business for client gifting exercise and consolidate client lists accordingly

(E) Relationship Building

• Develop strong working relationships with local liaisons within different business lines at multiple levels across the region.
• Collaborative and day-to-day working relationships with stakeholders at all levels and be tireless in follow ups in order to deliver on schedule.
• Demonstrate the ability to navigate a complex organization to strengthen relationships to achieve results as part of the Sales Management objectives
  

Requirements

• Bachelor’s degree holders in marketing/business and real estate preferred. Diploma holders with similar background and strong prior experience will also be considered.
• 1-3 years of experience in a similar role ideally in professional services or real estate. Fresh graduates with a can-do attitude will be considered.
• Excellent communicator passionate about driving change in the organisation.
• Experience with Salesforce and other business intelligence tools is a plus
• Enthusiastic/High initiative.
• Ability to manage timelines.
• Very good attention to detail and ability to continuously follow-up.
  

• Evaluate existing BAU process and identify areas that need improvement and propose options as solutions
• Familiarity with Risk data and good knowledge of data discovery and lineage between data tables in ADA will be a plus
• Maintain robust communication among all the stakeholders to ensure proper coordination and delivery of tasks and activities 
• Maintains all required documentation related to data flow, the design and process changes to a high standard for audit readiness 
• Adept at juggling between tight timelines, limited resources, and multiple deliverables. Able to anticipate needs and problems to ensure successful and timely delivery of projects and initiatives
• Participate in various workshops from BU initiatives
• Perform other duties and responsibilities, as assigned

• Contribute to projects / initiatives, starting from Requirements Gathering, Design, Solutioning, Functional Specs review to User Acceptance Testing and Live Verification. 
• Must have good working hands-on experience in data querying (SQL and such) and handling of data schemas and data wrangling. 
• Works in close collaboration with various Workstreams, UX Designer and Tech counterparts to elicit business requirements, supports the design and conceptualization of new requirements and visualisation, analyse all possible scenarios, and articulates impacts and risks, as identified, ensure consistent use and implementation of processes.
• Review requirements to ensure alignment to design principles and information architecture.
• Attend to user stories/requirements and work with Tech partners on solutioning and implementation based on prioritisation.
• Join regular scrum meetings and user stories grooming sessions to ensure that enhancements are delivered accordance to business requirements/solutions and is within budget and timelines.
• Review solution proposal from Tech team and provide effective challenge and counter proposal
• Bilingual with proficiency in Mandarin preferred to liaise with Mandarin speaking clients.

We are looking for a passionate Junior Data Analyst who has an interest in asset manaegement.

The successful candidate will compile data sets about investment funds and contribute towards the analysis of these funds.

Tasks will include:

• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement databases and data collection systems.
• Acquire data from primary or secondary data sources and maintain databases.
• Locate and define new process improvement opportunities.

The ideal candidate will have some experience working with datasets and an understanding, or willingness to learn, about how Artificial Intellegnce can complement these tasks.

The role is intended to be fully remote and part-time (1 day per week).

Job Description & Requirements

We are one of the leading Independent Wealth Advisors in Asia Pacific. We are dedicated towards providing investment advice free of conflict of interest by ensuring we represent our client interests to various banks and financial institutions. We are now seeking an Investment Analyst Trainee to join our team of Investment Counsellors (IC).

The role offers immense opportunity for growth and self-development within a rapidly growing business environment for candidates looking to establish a career within the wealth management industry in the space of investment counselling, research and analytics. The role necessitates close alignment with the core advisory and wealth management activities of the Firm and thus offers significant scope for learning and aspiring to front office career opportunities over time.

Responsibilities:

· Provide support to the Firm’s business development efforts, by working with the ICs to prepare related material (such as pitch books, preliminary analyses, market commentaries, and presentation decks for webinar and quarterly outlook)

· Support the ICs with investment initiatives and client related tasks such as investment proposal generation, reviewing and analyzing investment information of prospects, account reviews, translations of marketing materials, and preparation of investment ideas

· Assist Financial Advisors in preparing for internal Client portfolio reviews and supporting the ICs to conduct the same

· Support the ICs in assimilating and reviewing relevant information to conduct research and analyses, and to draft trade and portfolio recommendations in a client ready format

· Support the ICs in maintaining and updating tools used to track performance of recommended trades and models including administrative support for the conduct of the Investment Committee

· Maintenance of marketing materials (such as marketing decks and factsheets) for Funds and Certificates that are advised or managed by the Firm including periodic update of performance statistics and related content

· Be fully conversant with and adept at extracting relevant data and analytics from available sources in use by the Firm

· Actively review and curate communications issued by the Banks and Research Houses from which the Company sources research and recommendations. Support Financial Advisors in responding to reverse enquiries received from clients relating to such research and recommendations

· Support the Head of the IC Team in administering ongoing and ad hoc initiatives and projects such as maintaining a Firm wide tracker of advancement of business development initiatives, scheduling and conduct of Client Portfolio reviews, tracking adoption and efficacy of recommendations made by the Firm, etc

· Ensure strict adherence to the Company’s policies, rules & regulations

Requirements:

· Degree in Banking/Business/Economics/Engineering/Finance/Maths

· Passion and interest in the financial markets

· High standards of ethics and conduct; ensures confidentiality of Clients’ assets & information

· Fosters team work and positively contributes towards the dynamics of the team and the quality of its output.

· Excellent written and verbal communication skills

· Strong interpersonal and communication skills

Take the opportunity to embark on a challenging, fulfilling and rewarding career with an upcoming firm in Asia.

If you aspire to grow and excel with a high growth financial advisory firm, and you feel you have what it takes to be part of the Taurus family, we welcome you to take the first step, please apply online and send us your CV with your most recent photo to [email protected]. We regret that only shortlisted candidates will be notified.

1. Perform post transaction monitoring (“TM”) reviews on alerts triggered from the automated system to identify any money laundering or financial crime red flags in the Bank’s customer base (Retail Banking, Corporate Banking, Loan Syndication, Financial Institutions, Custodian, Wealth Management), within the established SLA timelines.

2. Conduct holistic evaluation on post TM alerts and customers’ response to RFIs (if any), propose STR filings or other AML control measures to AML Supervisor.

3. Perform name screening on counterparties relating to the transaction alerts.

4. Perform profiling of customers highlighted through the TM alert process.

5. Ensure accurate, complete and up-to-date documentation to provide evidence of decisions and reasoning based on the facts and the potential money laundering risk identified.

6. Liaise with relevant 1st line of defence departments to obtain supporting document(s) and provide guidance to them in understanding the transaction red flag(s).

7. Monitor the transaction alerts pipeline and report periodic clearance/outstanding status to the AML Supervisor, Head of Department and Branch Management.

8. Perform periodic assessment including enhancement proposal to automated TM System, development of new TM models, system tuning of models/parameters/thresholds, conduct UAT etc.

9. Investigate and manage the resolution of any TM system-related issue.

10. Conduct relevant AML-related Compliance/QA testing and monitoring reviews.

11. Clear triggered hits in AML screening system(s).

12. Maintain the internal Branch Watchlists in various AML screening system(s).

13. Draft STR filing, where required, and seek internal approval.

14. Any other matters as assigned by the AML Supervisor and Head of Department.

We are looking for an experienced manager to join our Business Support Engineering, Messaging & Product Growth (MPG) team in Singapore. As the manager of the team, you will be responsible for managing a talented team of Business Support Engineers who provide engineering support service to Business Messaging (BM), Click to messaging (CTX), Users Registration (Mobile Identity), Facebook Operator Solution (FOS), and Mobile Analytics partners. These partners include Business Service Provider (BSPs), End Clients, Mobile Operators, Internet Service Providers (ISP), 3rd party aggregators and system Integrators.

The team meets our partners’ needs and different levels of Business Messaging API usage. The team supports Whatsapp/Instagram/ Messenger core platform, Commerce and Integrity for different audiences (BSPs, end clients, Telcos, Tech partners and Tech providers). WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. The WhatsApp Business API, our enterprise solution, helps medium and large businesses communicate with customers all over the world, so they can connect with them on WhatsApp in a simple, secure, and reliable way.

The team enables Meta’s user base growth by working with Mobile Operators / ISPs to help them deploy and proactively monitor and support the deployments of Facebook, WhatsApp and Instagram's Special Pricing configurations, VPN connections, Header Enrichment, and SMSC Binds in addition to detecting and mitigating the registration Artificially Inflated traffic (AIT). The team also works with Infrastructure teams to analyze and resolve any issues reported by Mobile Operators / ISPs / Vendors and evaluate improvements in the infrastructure deployments

We are a team of passionate advocates for businesses, committed to the success of enterprises. Our aspiration is to build a world-class enterprise grade support organization that is customer-centric, with user experience at the heart of everything we do. We are currently seeking a full-time manager who shares our passion for creating a safe and effective environment for people and businesses to connect across the world. The ideal candidate will thrive in a fast-paced organization, be excited about collaboration, and be focused on making a positive impact on the experience of our large scale global workforce and the entire Meta Community.

Responsibilities

• Lead the APAC Business Support Engineering team, a dynamic team that provides support for Business Messaging, User Registration, and CTX Enterprise Support. Ensure the success of our regional customers, work closely with the global team to set strategic direction, drive customer satisfaction, shape organizational strategy, and foster strong partnerships both within our team, crossfunction internal and external partners.
• Hire, support, manage, grow, motivate and retain a team of highly talented support engineers with diverse subject matter expertise who provide best-in-class support to our customers.
• Drive continuous optimization of our product, support systems, workflows, and tools enabling operations at scale and effortless customer experience
• Advocate for the team and align closely with multiple cross-functional partners, driving towards shared business and company goals
• Build a reliable relationship with account teams, partnerships and engineering teams to assure effective resolution of customer escalations. Advocate for, and influence outcomes for operational excellence with key stakeholders.
• Coordinate with the other Business Support Engineering managers in Dublin and Singapore to provide a seamless service to our partners.
• Mentor and continuously develop team member skills and ensure the team can support the next generation of products and partners.
• Acts as the voice of the customer by communicating the partner needs to product teams to improve people’s experiences with our products.
• Independently guide strategy in specific vertical(s) or team(s) and demonstrate breakthrough thinking.
• Ensure the team strategy is consistent by global vertical/ horizontal/ market level.
• Tackle complex problems holistically, solving for problems end to end, not just within immediate scope that have significant business impact.
• Visible as a thought leader in at least one area of expertise at a company level (Business messaging or CTX or Users Registration) .
• Effectively explain strategy and higher-level concepts to the team, cross functional orgs, and senior level executives. Exhibit excellent, articulate, persuasive, concise written and verbal communication skills.
• Ability for 20% international travel (Conditions allowing).
• Experience communicating with cross-functional internal (both technical and non-technical audiences) and external partners.

Minimum Qualifications

• 7+ years professional work experience including at least 4 years of leadership experience managing a technical Engineering team.
• Solid understanding of IT infrastructures and network protocols on different layers preferred with good knowledge of different data exchange formats, and protocols.
• Fundamental understanding of full web stack, REST API development and technologies, and bug management support.
• Experience assessing, analyzing and resolving operational issues using data.
• Experience in managing Operations organization with a focus on operational KPIs and customer satisfaction.
• Experience managing multiple concurrent projects and driving initiatives in a cross-functional environment
• Experience working across a global multicultural and multilingual team, solving problems and designing business operations from scratch
• Demonstrated creative problem-solving approach and strong analytical skills.
• Knowledgeable in driving solutions for global business use cases
• Experience with process change management or process improvement
• Passion for Meta’s family of products.
• Time management and multitasking abilities
• Experience working in a technology company, consulting firm or equivalent fast-paced environment

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Working Location: Tuas
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Job Description:

Primary Skills: Python, Unix, SQL

Job Description:

• Design and develop highly complex and scalable Python modules.
• Take ownership of end-to-end technical delivery, adhering to project timelines and requirements.
• Participate in requirement analysis and propose alternative solutions where necessary.
• Integrate applications using middleware software such as Avro Kafka and handle database design.
• Deploy applications to OpenShift via CICD pipelines.
• Collaborate with application support, developers, and product owners to ensure successful releases.
• Be flexible to work extra hours to meet corporate and departmental goals.
• Ability to prioritize and manage multiple tasks in a fast-paced environment, working under pressure.

Job Requirements:

• Degree in Computing, Computer Science, or Engineering preferred.
• 3 to 8 years of experience, preferably in the financial/fintech industry.
• Experience in supporting trading desks.
• Familiarity with Agile/Scrum methodologies.
• Excellent troubleshooting and debugging skills for 2-tier and multi-tier applications.
• Experience as first-line application support for trading systems and back-office, handling issue analysis and general system checks and maintenance tasks.
• Strong analytical and problem-solving skills.
• Experience documenting design and development work in Confluence.
• Expertise in Python (OOPs concepts, Flask/Django frameworks, multithreading, web sockets, and analytics tools such as Pandas and NumPy).
• Strong experience in SQL and PL-SQL database design with at least one RDBMS (preferably MariaDB and MS-SQL).
• Proficiency in writing batch scripts using shell scripting.
• Experience with Linux, OpenShift, Avro-based Kafka, Docker, Nginx, Sentinel Redis, AngularJS basics, REST APIs (Flask),JSON, and web sockets.
• Experience with CI/CD pipelines and Bitbucket.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Do you have a customer-first mindset and love playing Kahoot!? Then, this could be an exciting opportunity for you!

We're seeking a Sales Support Specialist to join our APAC sales team in our brand-new office spaces in Singapore! In this role, you'll respond to customer inquiries and processing orders. You'll play a crucial role in ensuring smooth sales operations and customer satisfaction.

If you're ready to join us in making learning awesome and support Kahoot!'s customers, we strongly encourage you to apply!

About Kahoot!

The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 500 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We collaborate across all of our teams to find creative solutions to our challenges, celebrate our wins together, and help each other learn something new every day. We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

We are looking for someone with the following qualifications:

• Proven work experience as a Sales support specialist or Sales support associate
• Experience with managing and using customer support systems such as Zendesk or Hubspot  is not a requirement, but it is definitely a strength that we’d value.
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Experience in handling customer complaints proactively.
• Fluent in English or native English speaking; excellent English writing skills.
• Has a customer-first mindset.
• Energetic, driven, open to change. 
• Self-starter, troubleshooter, reliable and trustworthy.
• Works well under pressure and keeps their head cool when workload increases.

Main duties

As our next Sales Support Specialist, you will be responsible for the following tasks:

• Handle priority support tickets from customers who qualify for premium support. 
• Manage billing questions, review pending orders and specific customers requests in regards to their subscriptions. 
• Providing troubleshooting assistance for customer orders, account statuses and relevant problems
• Assist channel partners and provisioning of licenses
• Have extensive knowledge of our products and stay in the loop with all updates. Both the platform and the app as well as any additional paid features. 
• Provide information to the product teams on possible improvements based upon customer feedback.
• Contact with customers will primarily occur via email, but video and phone support might be required. 
• Collaborate with account managers, stay updated on product launches, and suggest sales process improvements.

The Sales Support Specialist's duties include other duties reasonably associated with the position. The Employer may change the duties as required from time to time.

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn't get better than that! :)

Please submit your application by November 14th. We look forward to hearing from you!

Job Description:

Primary Skills: Python, Unix, SQL

Job Description:

• Design and develop highly complex and scalable Python modules.
• Take ownership of end-to-end technical delivery, adhering to project timelines and requirements.
• Participate in requirement analysis and propose alternative solutions where necessary.
• Integrate applications using middleware software such as Avro Kafka and handle database design.
• Deploy applications to OpenShift via CICD pipelines.
• Collaborate with application support, developers, and product owners to ensure successful releases.
• Be flexible to work extra hours to meet corporate and departmental goals.
• Ability to prioritize and manage multiple tasks in a fast-paced environment, working under pressure.

Job Requirements:

• Degree in Computing, Computer Science, or Engineering preferred.
• 3 to 8 years of experience, preferably in the financial/fintech industry.
• Experience in supporting trading desks.
• Familiarity with Agile/Scrum methodologies.
• Excellent troubleshooting and debugging skills for 2-tier and multi-tier applications.
• Experience as first-line application support for trading systems and back-office, handling issue analysis and general system checks and maintenance tasks.
• Strong analytical and problem-solving skills.
• Experience documenting design and development work in Confluence.
• Expertise in Python (OOPs concepts, Flask/Django frameworks, multithreading, web sockets, and analytics tools such as Pandas and NumPy).
• Strong experience in SQL and PL-SQL database design with at least one RDBMS (preferably MariaDB and MS-SQL).
• Proficiency in writing batch scripts using shell scripting.
• Experience with Linux, OpenShift, Avro-based Kafka, Docker, Nginx, Sentinel Redis, AngularJS basics, REST APIs (Flask), JSON, and web sockets.
• Experience with CI/CD pipelines and Bitbucket.

about the company

A leading regional bank with a strong presence in the APAC market. It has an approved new headcount in their Credit Risk department.

about the job

• Evaluate intricate financial data, projections, and analyze industry and country-specific risks, providing concise summaries
• Demonstrate strong written and verbal communication skills to effectively convey complex credit structures and borrower profiles
• Enhance the quality and timeliness of documents, ensuring alignment with risk tolerance, policies, and procedures, while identifying key risks and mitigation strategies
• Present clear credit recommendations to the credit committee
• Submit credit proposals promptly within prescribed deadlines for approval by Credit Committees
• Maintain objectiveness in presenting credit risk management information to Credit Committees
• Review rating model inputs for accuracy, consistency, and relevance to assign Risk Ratings effectively
• Independently oversee and monitor critical elements of the credit process and timely escalation of credit risk issues and generate risk mitigation solutions
• Make sure documentation complies with credit procedures and bank policy
• Manage and review routine documentation for existing and new credit portfolios
• Establish and maintain a comprehensive database for managing security and collateral
• Prepare periodic and management information reports for the department

about the manager/team

Reporting to the Head of Credit Risk, you’ll be part of a dynamic team with good teamwork and working culture.

skills and experience required

• Bachelor degree with at least 4-8 years of experience in commercial and corporate banking credit analysis, credit risk and credit admin/ willingness to pick up credit admin
• Knowledge of banking products such as trade finance, bilateral, syndicated loans, and treasury etc

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

What you'll do:

As a Senior Analyst/Analyst in Liquidity Management, your role will be multifaceted. You will be responsible for supporting and providing analysis in FTP Business & Behavioural Model, ensuring accurate data reconciliation relating to ALM/Liquidity. Your involvement in group projects will allow you to showcase your knowledge of FTP/Liquidity. Additionally, you will assist in management reporting, utilising your competence in data extraction tools and your exposure to ALM and Liquidity systems.

* Support and provide analysis in FTP Business & Behavioural Model

* Provide support for Data reconciliation relating to ALM/Liquidity

* Involve in Group projects which involve FTP/Liquidity

* Assist support in management reporting

* Demonstrate competence in data extraction tools

* Show exposure to ALM and Liquidity systems

What you bring:

The ideal candidate for the Senior Analyst/Analyst role will bring a wealth of knowledge and skills. You should have basic knowledge of SQL and competence in using data extraction tools. Exposure to ALM and Liquidity systems is essential. A diploma or degree in Mathematics, Statistics, Finance, Business or Economics is preferred. Your strong quantitative and analytical skills will be put to good use, as well as your understanding of banking products and finance concepts.

* Basic Knowledge of SQL

* Competence in data extraction tool

* Exposure to ALM and Liquidity systems

* Diploma / Degree in Mathematics, Statistics, Finance, Business or Economics preferred

* Strong quantitative and analytical skills

* Good understanding of banking products and finance concepts

What sets this company apart:

This company prides itself on its commitment to professional development and inclusive culture. They offer flexible working opportunities and generous pensions contributions. Their supportive leadership encourages growth and learning within the organisation.

What's next:

Ready for an exciting new challenge? Apply now!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R22107048 Eileen Tham