Conyers is a leading international law firm and corporate services provider advising on the laws of Bermuda, the British Virgin Islands, and the Cayman Islands, from offices in those jurisdictions and in the key financial centres of Hong Kong, London and Singapore.

As part of the Global Compliance team and reporting to the Senior Manager, Risk & Compliance, the successful candidate shall play a key role in assisting Conyers licensable businesses meet and comply with the related Acts, Regulations and Guidelines applicable to their businesses, including those related to anti-money laundering and anti-terrorist financing (AML/ ATF) controls across multiple offshore jurisdictions, professional services and risk management. He/she will ensure that all aspects of the overall AML/ ATF and compliance programmes are carried out in line with Conyers global policies and procedures.

The successful candidate will assist the Compliance team in all matters relating to AML/ ATF and Sanctions in regard to on-boarding and ongoing monitoring, including transactional activity in support of Conyers customer due diligence (CDD) and risk management framework. This role would be ideal for someone who is keen to start their career in AML/CFT.

What Will You Do

• Assist with periodic compliance reviews
• Respond to internal queries providing guidance and advice on matters relating to Know Your Customer (KYC) and CDD for new and existing customers, and general AML/ ATF activities for customers across all levels of risk
• Analyse ongoing customer screening alerts related to Economic & Trade Sanctions, Politically Exposed Persons (PEPs) and Special Interest Persons; research and provide detailed investigation documentation, and escalate as required
• Identify and document transactions or individuals that present potential money laundering/ terrorist financing risk and raise instances of suspicious activity to the attention of the Money Laundering Reporting Officer (MLRO)
• Assist as required in the completion of various compliance reports for management
• Become familiarized with regulatory regimes in multiple offshore jurisdictions
• Any other ad hoc duties or projects as may be reasonably assigned

What You’ll Need

• Minimum diploma or university degree in a related discipline – Desirable but not essential
• Fresh graduate or up to 1 year related experience with prior exposure to a legal, corporate services and/or regulatory environment preferred
• Strong analytical skills with proven attention to detail
• Strong written and verbal communication skills, with a high level of discretion and confidentiality of customer information
• As the role requires reviewing documents in Chinese, the ability to read and write Chinese is essential.
• Must be a team player with a collaborative approach to problem solving and willing to assist other team members as and when needed
• Reliable and self-motivated with a strong work ethic
• Strong time management skills, flexible, and able to meet tight deadlines
• Familiarity with Microsoft Office, proficiency in the use of open source information tools and working knowledge of database management software is an asset.

What we offer

Our office offers a modern, friendly and bright environment in the heart of Singapore’s CBD. Upon successfully passing the probation period, in addition to our current standard package, we offer the following:

• Encouragement and ability to undertake professional study in a related AML/CFT and Compliance field
• Potential career progression
• Flexibility and option to work from home

Detailed resumes stating current and expected remuneration, together with references may be submitted in complete confidence.

Only shortlisted candidates will be notified for an interview.

• Lead high-impact digital initiatives and new projects in a global environment
• Work with global insurance player and cross-functional teams to create innovative solutions that enhance customer experience.
• 12 Months contract role - with a potential to extension/conversion to permanent role based on the performance

Role Overview:
The Business Analyst will be responsible for driving the development and delivery of innovative digital solutions that enhance how customers purchase, self-serve, and interact with digital platforms. This role involves identifying and analyzing business challenges, customer needs, and market trends, then translating them into clear, actionable requirements. The Business Analyst will collaborate closely with product, platform, delivery, and technology teams to design, implement, and adopt digital solutions, ensuring alignment with business goals and customer expectations.

Key Responsibilities:

• Manage the scope and requirements for digital projects and platform rollouts, collaborating with industry partners across the APAC region.
• Work with business analyst teams to define and prioritize requirements for product and feature launches.
• Facilitate requirement workshops to capture and finalize business needs.
• Collaborate with design teams to define customer journeys and user experiences for both standalone and embedded digital solutions.
• Own the creation of feature specifications and reusable documentation for defined products and propositions.
• Work closely with business stakeholders and product owners to evaluate pain points, opportunities, and requirements, ensuring solutions meet business needs.
• Collaborate with product/platform teams to understand vision, roadmap, and value propositions, translating these into clear business requirements.
• Collect, document, and communicate business requirements in the form of BRDs, FSDs, epics, and user stories.
• Prioritize user requirements based on business impact, urgency, and product roadmap alignment.
• Ensure seamless communication of business needs to technical and delivery teams, ensuring high-quality and timely delivery.
• Perform due diligence across the product/project lifecycle, ensuring compliance with technical solutions, dependencies, and risk management.
• Assist in project delivery management, balancing multiple projects across the lifecycle.

Skills & Experience:

• Degree or equivalent qualification.
• 6+ years of experience in digital delivery within a Business Analyst role, ideally in an Agile environment.
• Prior experience in the insurance industry and with insurance products.
• Strong technical business analysis skills with a focus on system interactions, mapping, and documentation.
• Strong understanding of the claims lifecycle process.
• Good to have any Formal Business Analysis and Agile certifications
• Understanding of product/platform lifecycle management, particularly in web/mobile technology, with a focus on user journeys and customer experience.
• Knowledge e-commerce, customer servicing and digital sales is a plus.
• Experience with tools like Jira, Confluence, MS Projects, and MS Office Suite.
• Excellent analytical and problem-solving skills with the ability to communicate complex business issues to both technical and non-technical stakeholders.
• Ability to work in a fast-paced, multi-project environment, managing tight timelines and evolving priorities.
• Ability to independently drive initiatives, think strategically, and lead cross-functional teams.
• Strong facilitation and stakeholder management capabilities.

Argyll Scott Consulting Pte Ltd

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

We are seeking a candidate with a niche skill: POWERSHELL

Will you be the one?

Our client, a rapidly- growing Commodities Trading House has been a driving force in this market- actively expanding in Asia and Australia through mergers and acquisitions, whilst also growing their teams with capable talents. They are keen to develop their talents within the company and encourage internal transfers to different teams and projects.

Now, they are looking for an Application Support Analyst to join their 'Central Team'.

Quick Overview

With extensive experience under the belt, especially with PowerShell, PowerBI, and SQL database, you will be taking up an collaborative and self-motivated role within the team.

You will be responsible for handling applications and incidents in the 'Central' team, being the front liner to handle L1 - L3 incidents for front office & post trade applications .

Your Duties:

• Provide support for all Trading & Back Office Platforms to both internal client base
• Support of Business users offering L1 - L3
• Liaising with external vendors to manage vendor system upgrades and implementation
• Knowledge of scripting language (PowerShell)
• Provide incident management per ITIL standards.

Your ESSENTIAL Key skills and Technologies:

• Minimum 8 years of experience within application support
• 'MUST HAVE' Advance Technical skills: PowerShell, SQL,
• Windows, Linux/Unix OS
• Incident management, change management
• Able to prioritize tasks and balance with project work.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Job Highlights
• Good work benefits (Dental benefits) and package
• Work Location: CBD
• Passionate and pleasant working environment
• Attractive Bonus and salary increment opportunity

Job Description
• Perform Crude Oil, Refined Products and Petrochemical products market quantitative,
qualitative and technical analysis
• Prepare market reports on daily, weekly and monthly basis for internal use
• Provide fundamental analysis and trade ideas to traders
• Provide internally recognized technical and analytical skill acting as technical reference
for all level with company
• Support the Derivatives trader and physical traders on various research topics

Requirements
• At least Degree in Business/ Finance & Accounting/ Economics.
• At least 3 years' related working experience in Oil Trading Industries.
• Strong with numerical data, analysing trends, graphs and identifying discrepancies
• Meticulous and organized with high level of attention to accuracy and details
• Positive and displays good attitude
• This role requires proficiency in English and Mandarin both spoken & written to
liaise with internal/external counterparts who can only speak Mandarin.

Key Accountabilities:

1) Active data management – maintain and update LP database, investor portal and proactively manage global FM database, folders and software solutions

2) Prepare general and fund-specific marketing materials, investor presentations, fund management board meeting packs and fact sheets

3) Support in various fundraising initiatives, due diligence requests, and ad hoc strategic projects

4) Consolidate and prepare quarterly global fund management reporting materials, including AUM, track record and fund KPIs for decision making purposes

5) Liaise with internal groups with respect to monitoring ongoing financial performance and understanding KPIs of existing real estate and private equity funds

6) Conduct research and perform competitor benchmarking analysis against industry peers

7) Assist in establishing internal processes and streamlining operational procedures to enhance global fund management platform

Requirements:

1) University degree preferably in Finance, Accounting or Economics

2) 1-2 years’ relevant experience, preferably within real estate/private equity/data analytics. Fresh graduates may be considered

3) Excellent verbal and written communication skills

4) Proficiency with Microsoft Office Suite including Excel, PowerPoint and Power BI

5) Must be fluent in English, ability to speak other languages a plus

6) Strong project management skills and detail oriented

7) Self-motivated, team player

8) Demonstrate good judgement in high pressure and fast-paced work situations

About Spartan Group

The Spartan Group was founded by a team of former investment bankers from Goldman Sachs. Our team has combined experience of over 30 years at GS, and several decades of early stage tech entrepreneurship and investment experience. Our network is extensive and spans the Web3, tech, finance, and corporate sectors globally.

The Spartan Group has a global presence across the Web3 space:

• Fundraising and investor relations
• Mergers & Acquisitions
• Liquid hedge fund strategies
• Venture investing
• Corporate consulting and market entry

Role & Responsibilities

The Spartan Group was built around a culture of hard-driving collaborative work. Our culture and values are deeply ingrained, and our prospective candidate must share these.

We work with top tier Web3 companies and projects in a constantly changing market. We need a team member who is flexible, likes new challenges, enjoys working in a fast-paced environment, takes initiative and is willing to put in the hours required to achieve personal and professional development results.

Your role as an Analyst in our Advisory team will include:

• Support the team in origination, structuring & execution efforts across M&A, token and equity transactions
• Assist with the preparation of presentation materials, including information memorandums, management presentations, marketing materials & pitchbooks
• Assist with the construction of detailed financial models to evaluate company performance and analyze the impact of different capital / transaction structures
• Assist with the review & design of token economics concepts, token models & whitepapers
• Assist with the evaluating & analyzing new business opportunities and selection of new mandates
• Client coverage & process management including strategic analysis, due diligence & business / thematic research

Qualifications

• Previous experience in investment banking (M&A, capital raising) is preferred but not required
• Keen interest in (but necessarily working experience in) blockchain/Web3
• Strong analytical skills and attention to detail
• Ability to multi-task and juggle competing deadlines
• Strong written and verbal communication skills
• Track record of taking on new challenges and succeeding

Maltem Asia is currently seeking an Application Support Analyst for a Wealth Management Client based in Singapore.

Requirements:

• Candidates must be comfortable to perform weekend standby.
• Candidates with relevant experience supporting SaaS platforms.

Must Have Skillsets:

• At least 3 years of hands-on experience in supporting enterprise applications.
• Familiar with languages, such as
• Angular
• React JS
• Rest API
• JSON
• C#.Net
• .Net Core
• ASP.net
• Bootstrap
• MS SharePoint
• MS Power Platform
• HTML
• CSS
• JavaScript

Proficiency in Database and SQL:

• MSSQL
• T-SQL
• Stored Procedure
• Function
• Triggers

Experience in Infrastructure:

• AWS
• Windows Server
• IIS
• Azure ADFS (SSO)
• SSL Certificate
• Control-M

Expertise in Tools:

• Visual Studio
• Gitlab or GitHub
• Jenkins
• Electric Flow
• SonarQube
• Sonarlint
• JIRA / Confluence.

An award-winning full service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions. We have positions for highly motivated and committed individuals to join our Firm:

Job Duties and Responsibilities:

• Provide first and second level technical support for end users to resolve system (desktops, laptops, printers, smart phones), application, network and other IT related issues
• Manage service requests and incident management processes to meet IT service quality SLAs
• Work with site support to facilitate meeting room setup
• Ensure standard ITIL based service delivery processes are adhered to and manage problem management processes to ensure root cause analysis and problem resolution workflow are executed when required
• Analyse recurring issues to recommend and implement long term solutions
• Collaborate with Applications, Infrastructure and Security teams to resolve cross-functional issues as well as to test and evaluate new technologies
• Act as a technology evangelist to provide awareness and training to users on adoption of new technologies and initiatives, including creating user guides and training materials
• Perform other duties and responsibilities as assigned

Job Requirements:

• Higher Nitec/ Diploma / Degree in Information Technology or its equivalent
• At least 5 years of relevant working experience in helpdesk and both onsite and remote support with strong customer focused support mindset
• Experience with IT service management tools, incident tracking and prioritisation
• Independent and proactive with good attention to detail, troubleshooting and technical ability
• Good written and verbal communication
• ITIL certification level 2 would be an advantage

Technical Knowledge:

• Proficiency in Windows 10/11, Microsoft Office, Intune and Information Protection
• Familiarity with Microsoft Azure, SaaS applications, infrastructure, network and cybersecurity concepts such as Active Directory, Zero Trust, etc
• Management of SCCM & 3rd party patching console
• Management of Anti-Virus protection console
• Online collaboration tools (MS Team, Cisco Jabber, WebEx, Zoom, Skype, etc.)
• Good knowledge with of Legal Technology products and platforms such as Litera, iManage, Elite 3E, etc will be added advantage

For more information on our Firm, please visit our website at www.allenandgledhill.com.

Only shortlisted candidates will be notified.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

We are looking for talented, curious, and energetic Analysts who embrace teamwork and automation to quickly mitigate or escalate critical processing issues. An Associate Analyst is responsible to fully support the batch processing for Visa’s Debit, Data Platforms, and Core Systems applications in a multi-data center environment. The daily duties include monitoring batch processing flows, resolving errors following incident and problem management processes, and supporting daily change activities. You will get to see your efforts support critical processing of financial and non-financial data our clients depend on.

The Work itself:

The Associate Analyst is responsible for the management and recovery of the Visa’s Core batch applications and services which include:

• Monitoring batch processes and file transfers

• Taking corrective actions to recover failed jobs and file transfers to ensure batch processing is executed on time to meet SLAs

• Communicating with Clients via e-mail and phone to address issues or provide status on file deliveries

• Escalating appropriately based on documented processes

• Documenting all issues following standard ITIL Incident and Problem management processes

• Preforming Change reviews, executing change tasks, and coordinating change activity as needed

• Following all defined processes, procedures, and standards

• Defining and updating all team documentation including the daily shift handover

• Assisting support teams in updating job documentation and job schedules as needed to support efficient batch processing

• Preforming proactive analysis of the Visa’s complex batch schedules to detect potential problems and when necessary, take preventive actions

• Preforming UAT (user acceptance testing) for new or upgraded operational monitoring tools and batch related user interfaces

Essential Functions

The Skills You Bring:

• Client support and customer service experience

• Team player and a good listener

• Strong reporting and documentation abilities

• Excellent written and verbal communication skills and can flourish in a fast-paced environment with multiple, sometimes shifting priorities

• Ability to work independently and to also work effectively as part of a dispersed team

• Strong analytical and diagnostic skills, e.g., root cause analysis, timelines

• Experience working directly with customer support to solve technical problems

• Must have a strong commitment to execution, follow through and timely communication

• Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical clients

• Good organization skills and a high level of attention to detail

Work Hours: 

• 12 hour day shift, onsite 

This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location.

Primary Function of Position

Working closely with Asia Finance & Sales Operations manager, global peers and other function leadership in Asia, the Asia FP&A Analyst proactively performs detailed analytical functions to provide financial insights for business partners to allocate company resource for the faster growth of da Vinci business in Asia and to enhance cost effectiveness.

The role requires both big picture/out of box thinking and detail-oriented mindset to deliver factbased insights along with continuous process improvement attitude. This role is highly connected with business as well as Sales operations function, potential career opportunities go to business function or sales operations function to deliver insightful analytics driving sales efficiency.

Roles and Responsibilities

• Monthly financial close call to deliver up-to date business performance analytics as well as forward looking conditions
• Forecast quarterly business result to identify any risk of off track ahead and work closely with sales & marketing leadership for delta management
• Serve as a partner/consultant for all functions to allocate business resources driving company growth
• Highlight financial risks and opportunities proactively to leadership operating business smoothly and accelerating business growth
• Works with other FP&A colleagues in Asia to share and learn best practice to build Asia financial foundation as best in class
• Collaborate with global finance colleagues to make financial process more effective and efficient
• Respond to ad hoc requests in a timely manner

Job Title: Level 1 Support Technician

Purpose of the Role

The Level 1 Support Team provides critical front-line support across all aspects of infrastructure. Working as part of a global team, they are responsible for:

• Pro-active monitoring of infrastructure.
• Performing initial triage of alerts and inbound support requests.
• Creating and assigning support cases to the Level 2 operational support teams.

This is a client-facing role with a high level of interaction, requiring the delivery of high-quality service and support. In addition to day-to-day activities, there are opportunities to be involved in internal projects and initiatives. The ideal candidate will have a demonstrated interest in Technology and Finance.

Responsibilities and Duties (include but are not limited to):

• Monitoring & Alerts:Monitor various alert systems and the Service Operation’s email, and respond to the Service Operation hotline.
  
• Issue Recording:Record all issues within the internal CRM system.
  
• Problem Determination:Provide first-level problem determination/triage on all issues (network/systems/application).
  
• Client Interaction:Acknowledge and resolve clients’ inquiries and issues within the prescribed Operational Level Agreement (OLA).
  
• Collaboration & Escalation:Engage the relevant Subject Matter Experts and other Service Operation personnel to ensure issues are resolved within the agreed SLA escalation matrix.
  
• Communication:Interface with clients, vendors, market participants, and financial exchanges.
  Manage formal communications to clients.
  
• Performance Reporting:Generate statistics on issues raised, resolved, time to resolution, and other Key Performance Indicators (KPIs).
  
• Team Engagement:Foster open communication between team members and managers, promoting ideas for improving service delivery.
  
• 24x7 Support Coverage:Work as part of a global team that provides 24x7 Level 1 Support coverage on a rotation basis.
  

Education, Skills, and Background (Including Education and Experience Requirements):

• 2+ years of experience in a similar customer-facing role.
• Degree or diploma in Computer Science, Computer Engineering, or a related discipline.
• Experience in a financial industry support role preferred.
• Excellent verbal and written English-language communication skills to manage customer relationships effectively.
• Strong process discipline with a working knowledge of Salesforce or other CRM systems.
• Working knowledge of Linux & Windows systems, network configuration, and general troubleshooting.
• Ability to work constructively as part of a team, sharing ideas and resources.

Desirable Skills:

• ITIL certification.
• Understanding of Financial Markets (Equity, Futures, Options).

Working Arrangements

This is a hybrid position. The role holder will participate in a shift rotation, working 5 days a week, covering the hours of 07:30 – 16:30 from Monday to Sunday (including at least one weekend day per week).

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

You will be part of a team that values collaboration, commitment and integrity, with the chance to engage directly with sales and trading desks based in Singapore.

• Opportunity to work in a dynamic and fast-paced environment
• Broad product coverage including Fixed Income Cash, Equity and Fixed Income Derivatives and Commodities
• Chance to engage directly with sales and trading desks

What you'll do:

As a VP Trade Support, you will play a crucial role in capturing trades accurately and resolving any discrepancies. Your excellent organisational skills will be put to use as you monitor trade lifecycle events and control trade processing exceptions. You will also have the opportunity to work closely with technology teams on the implementation of new processing platforms and system enhancements. Your role will extend beyond daily operations as you analyse new regulatory reform requirements alongside legal/compliance, IT and project teams.

• Ensure timely and accurate trade capture and checkout
• Resolve trade discrepancies by liaising with trading, sales and relevant teams
• Monitor and process trade lifecycle events
• Control, reconcile, and resolve trade processing exceptions
• Work with technology for implementation of new processing platforms and system enhancements
• Analyze new regulatory reform requirements and deploy new processes with legal/compliance, IT and project teams
• Provide back up support for other functional teams in Singapore Branch Operations

What you bring:

The ideal candidate for this VP Trade Support role brings a wealth of experience from an operational role within a global investment bank. Your expertise in commodities or fixed income OTC will be highly valued. You are known for your high personal commitment and integrity. Your deep understanding of products, business operations coupled with your strong communication skills make you adept at interacting effectively across various functions and locations.

• University degree with 10-15 years of experience in an Operation role
• Experience with global investment bank, especially in Commodities or Fixed Income OTC
• High personal commitment and integrity
• Good understanding of products, business and operational knowledge
• Strong communication skills, able to interact effectively across functions/locations
• Detail oriented with strong risk awareness

What sets this company apart:

Our client is renowned for its commitment to excellence and innovation in the financial services industry. They offer a supportive work environment that encourages professional growth and development. Their inclusive culture fosters teamwork and collaboration, making it an ideal place to grow your career.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

ExodusPoint Capital, founded in 2017 by Michael Gelband and Hyung Lee, began managing investor capital in 2018. The firm employs a global multi-strategy investment approach, seeking to deliver compelling asymmetric returns by combining complementary liquid strategies managed by experienced investment professionals within a robust risk framework. ExodusPoint brings together an accomplished team with hands-on experience running multi-manager businesses to create an institutional investment management firm

We are looking for a Quantitative Strategies Research Analyst to join our team in Singapore. This person will work closely with portfolio managers on research projects with a focus on data-driven quantitative strategies.

Responsibilities:

• Collaborate with other technology teams to formulate innovative solutions for trading and risk management
• Responsible for data parsing, cleaning and processing research jobs

Qualifications:

• Degree from leading university in a quantitative or technical field
• Good communication skills to collaborate both within and across teams
• Knowledge of linear algebra and statistics
• Prior experience in finance a plus
• Proficient in at least one language (e.g. Python) and relational database

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Description

• Assist in organizing and maintaining data governance documents and policies.
• Help monitor data quality and flag any issues.
• Support the team in maintaining data records and updating data dictionaries.
• Work with different teams to resolve simple data-related issues.
• Assist in generating reports on data quality and governance activities.
• Assist in the activities related to Data Governance framework implementation within CGSI group.

Job Requirements

• 0-2 years of experience in data management or related field.
• At least Diploma in Computing or a related field.
• Basic understanding of data management/governance concepts
• Strong organizational skills
• Familiarity with Microsoft Excel or basic data tools is a plus
• Good communication skills
• Preferably has experience working with cross-geographical teams
• Proactive
• Keen to learn
• Has an eye for detail
• Willing to share and collaborate

ExodusPoint Capital, founded in 2017 by Michael Gelband and Hyung Lee, began managing investor capital in 2018. The firm employs a global multi-strategy investment approach, seeking to deliver compelling asymmetric returns by combining complementary liquid strategies managed by experienced investment professionals within a robust risk framework. ExodusPoint brings together an accomplished team with hands-on experience running multi-manager businesses to create an institutional investment management firm.

We are looking for a Discretionary Strategies Investment Analyst to join our team in Singapore.This person will work closely with portfolio managers for generating investment ideas,structuring and implementing trades & monitoring the current portfolio.

Responsibilities:

• Conduct thorough research analysis and modeling including macro and micro fundamentals, technicals, market sentiment and news & flow impact, etc
• Facilitate the implementation of investment thesis and performance attributions

Qualifications

• Degree from leading university in finance, economics, engineering, computer sciences, and/or math
• Good communication skills to collaborate both within and across teams
• Prior experience in financial market positions and passion for public market investing
• Strong analytical and quantitative skills with attentions to details

Key Responsibilities

This role is responsible for supporting Partners with administrative matters. This includes:

• Draft client letters and client information packs.
• Working with various other internal teams including Client Services Team, Business Assurance and Compliance.
• Updating Salesforce with meeting notes and activities.
• Facilitating the end-to-end process of insurance applications for clients starting from obtaining insurance quotes to following up of underwriting requirements until inception of policies.
• Supporting Partners with other adhoc administrative or operational tasks as required.

Requirements

• Customer service-oriented
• Strong communication and interpersonal skills in both verbal and written
• Possess strong work ethics a positive working attitude, proactive and self-motivated
• Be a team player and able to work independently if needed
• Meticulous, with a strong attention to detail
• Ability to adapt to a dynamic working environment
• No experience required as training will be provided.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Develop an in-depth understanding of VOCC functionality

• Build the knowledge base and understand the various application service flow  product, and services

• Able to develop, edit, and distribute effective internal and external communication in a timely and accurate manner as per the documented process

• Follow documented support procedures, managing each issue through resolution or turnover to maintain established service levels

• Liaise with L2 support groups to collaborate on the resolution of incidents and problems

• Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solution for client issues and resolve system problems quickly

• Track update and resolve all assigned requests in the incident management system, ensuring that documentation is thorough, accurate, and meets a standard of high quality

• Enhance technical skills through participation in ongoing training

• Able to communicate and work cordially in global team with teammate from different culture and in time zone.

• Create Incident reports and Ensure all incidents and changes are in compliance to ITIL and operation policy

• Be able to problem diagnose, quickly and efficiently by running and review application and network traces

• Ability to communicate well and manage highly stressful situations during the Incident.

• Ability to prioritize and multitask. Flexibility and adaptability in work approach

• Adhere to the Standard operating procedure and suggest improvements if needed.

• This role will require shift work and Weekend On-call support.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Working Days: Monday - Friday

Working Hours: 8.30am – 6.00pm

Location: Clarke Quay

Contract Period: 8 months

• Facilitate survey administration and conduct data validation on completed surveys

• Make calls out to respondents to verify and clarify data

• Conduct and verify data on completed survey cases to ensure data is accurate and reliable

• Support the team and contact service centre in terms of administrative and coordination

• Data entry for completed surveys, and to update status and report to supervisor

• Ensure highest level of customer experience service is rendered

• Respond to queries from respondents in a professional manner

Requirements:

Singaporean

At least GCE A Levels or Diploma

Proficienct in Excel

Proficiency in Python, PowerBI is advantageous

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – $4200

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279