Essential Duties & Responsibilities

Duties are performed throughout every work day, as necessary. Duties include, but are not limited to, the following:

• Type and edit legal and other documents in accordance with timekeepers instructions including correspondence, presentations, and ensure accuracy of copy, formatting, grammar, punctuation and syntax.
• Receive, screen and transmit telephone calls, conference calls and messages to/from attorneys, clients and staff.
• Perform secretarial functions associated with Firm administrative tasks, including processing new client/matter reports, time reports and expense reports.
• Printing, binding and collation of documents for timekeepers.
• Coordinate, meetings and appointments; coordinate travel arrangements (including air tickets and hotel accommodations), and prepare related budgets for internal approval and reporting.
• Provide secretarial assistance to visitors and lawyers whose secretaries are absent; accept overflow work from other secretaries.
• Reception coverage on rotation basis during lunch and during absence of receptionist.
• Evening, weekend and public holiday secretary coverage on rotation basis.

Essential Knowledge, Skills and Abilities

• At least 3-4 years of legal secretarial experience at an international law firm preferred
• Strong written and oral communication skills
• Proficiency in all Microsoft Office applications (Outlook, Word, Excel and PowerPoint)
• Proficiency in Adobe Acrobat, including converting, editing, comparing and combining files
• Experience with iManage Desksite, Expert Time and Chrome River is advantageous
• Proficiency on office equipment used on a regular basis including computers, printers, copier machines, binding machines, telephones and meeting room audio visual equipment
• Familiarity with travel arrangements eg flight bookings, visa requirements and applications, and accommodation bookings
• Demonstrate strong attention to detail and produce high quality/accurate work
• Ability to work independently, multitask, take initiative, set priorities and see projects through completion.
• Strong service orientation, teamwork skills and ability to respond calmly and effectively to changing priorities

To be considered, please provide a cover letter and resume.

Business Analyst - Enterprise Document Workflow Migration

About the Role:

We are seeking a highly skilled and experienced Business Analyst to play a crucial role in the migration of our enterprise document workflow from FileNet to Siebel. This role will involve collaborating with technical teams, business stakeholders, and end-users to ensure a smooth and successful transition.

Responsibilities:

Requirements Gathering and Analysis: Elicit, analyze, and document business requirements related to the document workflow.

Identify and document functional and non-functional requirements.

Collaborate with business stakeholders to understand their needs and pain points.

Process Design and Improvement: Analyze current business processes and identify opportunities for improvement.

Design and document new processes to optimize workflow efficiency and effectiveness.

Develop process flows, data flows, and other relevant documentation.

Data Analysis and Mapping: Analyze data from the existing FileNet system to identify data migration requirements.

Develop data mapping rules and strategies to ensure accurate data migration.

Work with technical teams to ensure data integrity and consistency.

Testing and Validation: Develop test cases and test scripts to validate the functionality of the new system.

Participate in user acceptance testing (UAT) and other testing phases.

Identify and resolve defects and issues.

Change Management: Develop and implement a change management strategy to minimize disruption and maximize user adoption.

Provide training and support to end-users throughout the migration process.

Communicate effectively with stakeholders at all levels, keeping them informed of project progress and potential impacts.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Experience in business analysis and requirements gathering.

Knowledge of enterprise document workflow solutions, such as FileNet and Siebel.

Understanding of data analysis and data mapping techniques.

Proficiency in using business analysis tools and techniques.

Ability to work independently and as part of a team.

key skills:

Enterprise content management - FileNet, Migration experience, Banking domain experience, 8 to 10 years of experience with ECM-FileNet.

Our client is a trailblazer in the Medical Devices Industry, USMNC. They are seeking for an Asia FP&A Analyst to become part of a dynamic team that is dedicated to making a meaningful difference in the world. They are looking for passionate individuals who embody integrity and possess an unyielding desire to learn and grow. With an emphasis on collaboration and diverse perspectives, they foster an innovative culture where your unique experiences are valued and contribute to groundbreaking solutions. They are committed to investing in your long-term development, empowering you to reach your highest potential while advancing their mission of improving lives through cutting-edge medical technology. Step into a role that not only fuels your career but also aligns with your aspiration to create positive change in healthcare.

Overview of the position:

• You will work closely with senior marketing and sales leaders.
• You will provide strategic insights to drive business performance.
• Collaborate with cross-functional teams across finance, marketing, and operations.

Key Responsibilities:

• Act as a business consultant for Asia Marketing and Sales leadership.
• Develop models and dashboards for product launches and marketing initiatives.
• Conduct detailed analytics and provide actionable insights for sales and marketing teams.
• Analyse customer data from major marketing events and trade shows.
• Support ROI analysis for peer-to-peer learning initiatives.
• Create tools that empower the capital sales team.
• Investigate and resolve operational issues with cross functional teams.
• Utilize SQL and Tableau for data analysis in CRM, Customer Service, and Finance.
• Prepare board-level presentation materials for executive leadership.
• Apply analytical skills to validate insights and trends.

Qualifications and experience :

• Bachelor's Degree in Accountancy (Master’s preferred)
• 6-8 years of relevant work experience; Big 4 Audit firm experience and commercial exposure is a plus.
• Strong communication and stakeholder management skills.
• Strong critical thinking and intellectual curiosity.
• Ability to work independently and manage multiple projects.
• Excellent verbal and written communication skills for executive interaction.
• Strong BI tools and SAP experience.
• High attention to detail and accuracy.
• Passion for working in a fast-paced environment.
• Strong analytical skills.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals

ABOUT OUR ROLES IN CORPORATE TREASURY

We're a team of specialists charged with managing the firm’s funding, liquidity, capital and relationships with creditors and regulators. Corporate Treasury manages the firm’s financial resources and minimizes interest expense through liability planning, asset liability management, and liquidity portfolio yield enhancement. The division is ideal for collaborative individuals who have strong quantitative analysis skills and risk management capabilities since Treasury actively manages the firm’s financial resources which are constantly changing due to business activity, markets, risk appetite, regulations, and other factors.

Professionals in Corporate Treasury have an analytical mind set, exhibit intellectual curiosity and are from diverse academic backgrounds. We’re looking for candidates who will thrive in a dynamic environment where attention-to-detail, multitasking and time management skills are essential.

The division is ideal for collaborative individuals with strong quantitative skills, intellectual curiosity, and a commercial yet risk-conscious mindset. Working in the Corporate Treasury division, you will have exposure to all aspects of the firm, including new business activities and critical strategic programs. Strong communication and interpersonal skills are necessary to work successfully with internal and external stakeholders including leadership of the firm’s business lines, its creditors, regulators, and external counterparties.

Within Corporate Treasury, Resource Deployment and Strategy (“RDS”) is a unique opportunity for individuals at all levels to manage the firm’s balance sheet from both an asset and liability perspective and directly contribute to executing the firm’s strategy. Working closely with the Global Treasurer and other members of senior management, RDS is responsible for the design and execution of the firm’s central funding plan as well as the primary point of contact for all business lines through Treasury’s global “business coverage” model. The team partners with senior divisional resource managers to efficiently deploy the firm’s balance sheet in support of the firm’s strategic objectives. The team seeks to optimize the firm’s funding mix to minimize cost in a risk-conscious manner and is a key participant in decision making regarding the allocation of firm liquidity.

RDS’ approach to asset-liability management is both holistic and practical; individuals who excel in this role are equally adept at detailed trade-level recommendations and strategic thinking and are expected to develop deep knowledge of the funding products raised within Treasury, as well as the underlying business and client activity supported by that funding.

JOB RESPONSIBILITIES

We’re looking for a professional to join our RDS team in Singapore. This individual is expected to contribute to decisions regarding financial resource management, as well as serve as Treasury’s main point of contact with businesses which consume or generate funding

• Develop and iteratively optimize the firm’s funding liability strategy, considering cost, channel diversification, maturity concentration, and impact to key liquidity and capital metrics, with a focus on APAC entities
• Build models, develop analytical frameworks, and conduct scenario analysis to help inform marginal liability management and financial resource allocation decisions based on liquidity availability, marginal costs, return profile, and franchise benefits
• Partner with key stakeholders in Global Banking and Markets, Asset and Wealth Management, and Platform Solutions to deploy the firm’s balance sheet, and to facilitate new activities
• Develop reporting for, and present analyses of, firmwide and subsidiary-level funding plans, for use by internal and external stakeholders, including firmwide senior management, regulators, and investors
• Engage with external stakeholders including regulatory agencies, ratings agencies, and funding counterparties in various forums
• Develop meaningful partnerships with internal stakeholders; develop tools to enhance decision-making capabilities

QUALIFICIATIONS

• Approximately 1 year of working experience in Treasury or a finance-related function in a major financial institution or corporate
• Excellent analytical skills, with ability to formulate problems, test hypotheses, and condense complex problems into plain language
• Experience managing and interpreting large amounts of data, and analyzing the output to identify trends and present solutions through business intelligence tools such as Tableau
• Functional understanding of financial institution financial reports, as well as subsidiary liquidity and capital requirements such as LCR, NSFR, and the G-SIB surcharge
• Strong written and oral communication skills with ability to produce polished presentation materials for senior executives
• Strong teamwork and interpersonal skills
• Highly motivated, detail-oriented self-starter who is comfortable operating in a fast-paced environment and balancing multiple priorities

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

The Company

We are seeking an experienced NetSuite Business Analyst to support the implementation of NetSuite for a leading client in the telecommunications industry. The ideal candidate will play a critical role in analyzing business processes, gathering requirements, and ensuring the seamless deployment of NetSuite. With a deep understanding of business systems and knack for problem-solving, you will work closely with cross-functional teams to drive operational excellence and optimize system functionality.

The Role

· Gather and document business requirements to configure NetSuite to meet organizational needs.

· Analyze current business processes, identify gaps, and recommend enhancements using NetSuite solutions.

· Collaborate with stakeholders across finance, supply chain, sales, and other functions to ensure NetSuite aligns with business objectives.

· Configure and customize NetSuite modules to support business workflows.

· Conduct data migration, including mapping, cleansing, and validation.

· Develop and deliver reports, dashboards, and analytics within NetSuite.

· Provide end-user training and create detailed documentation to facilitate user adoption.

· Troubleshoot system issues and liaise with technical teams for resolutions.

· Monitor project milestones and timelines, ensuring deliverables are met on schedule.

· Support post-implementation activities, including system upgrades and optimization.

Your Profile

· Proven experience as a Business Analyst or similar role, specifically with NetSuite implementations.

· Strong understanding of NetSuite modules, including Financials, CRM, Inventory, and Order Management.

· Excellent analytical skills with the ability to identify process improvements and develop effective solutions.

· Proficient in creating workflows, custom records, and reports in NetSuite.

· Experience with data migration, integration tools, and APIs is highly desirable.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13115397, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd Co. Registration: 200612189E | EA Licence No: 07C5595 | Gabriela Oxby EA Registration No: R1989404

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

What you’ll do

The Financial Reporting team strives to be Marketing's centre of excellence for efficient and effective Record to Report (RTR) processes while driving optimization on processes & implementing robust controls to capture accurate business and financial information in accordance and within the framework of accounting policies across all commodities in Marketing entities.

Reporting to the Team Lead – Financial Reporting, the Analyst supports the Accountant in performing the month-end closing and financial reporting activities for the Platinum businesses and works closely with other stakeholders to support the timely delivery of quality data within agreed timelines.

From time to time, the Analyst may be involved in ad hoc finance projects and business initiative and represent Finance Reporting team in providing input to enable the capturing of accurate business and financial information for the RTR processes and will also work closely with Information Management Department to deploy technology to automate finance activities.

Lastly, the Analyst plays an integral role in supporting a continuous improvement culture within Finance.

KEY TASKS

Drive efficient and effective Financial Reporting

· The Analyst helps to drive the engine room of the Finance Reporting team, making sure that transactions are appropriately accounted for, perform month end tasks and reconciliations, and duly reported. All this will need to be done within the framework of our financial controls and accounting policies, and the role works closely with Risk, Group Shared Services and the wider Finance teams to formulate, implement and operate robust controls and ensure documentation of key processes within Financial Reporting.

Deliver on-demand information

· The role plays a key role in making information available on-demand to support commercial decisions and new business initiatives. It works closely with the Finance Business Partners and other stakeholders around the group to determine data requirements and is responsible for managing the systems and processes to capture and deliver them as efficiently and accurately as possible.

· Supports coordination and collection of performance information from all relevant sources and delivering Monthly Financial Statements and other regular information as required by the Marketing Business, Production Business Units or Group Finance.

· Manages information through relevant systems, ensuring that data interfaces lead to traceable, reconcilable and well-supported financial information.

· Works with the Business Partnering and Corporate teams to design and implement the technical accounting logic to align data streams with business activities from performance and financial reporting perspectives.

Technology transformation

· Working closely with Information Management (IM), the role looks to implement technologies that improve control, increase information available for the business and automate transactional activity as much as possible, freeing up the team to add value elsewhere. It needs to think differently about the work Finance does and how it gets done, including the elimination of manual journals and recons as a cost to quality.

· As we implement new systems, the role needs to establish appropriate processes for defining user needs and managing UAT for the Finance department, ensuring that accounting logic and financial controls are appropriately captured.

Continuous improvement

· Create ways to measure and manage how well we perform as a team. Amongst the team, this role creates a culture that actively looks to improve workflows and processes, minimizing control weaknesses while increasing speed and accuracy.

· Optimise links between SAP, Aspect, HFM, Blackline and other systems to ensure information is available as and when required.

· Design and improve processes around the systems to streamline efforts required to input and extract data.

· Drive standardisation and automation of processes via continual improvements.

Learning & development

· Proactively engage on learning and process improvement initiatives.

Qualifications

What we’re looking for

· Undergraduate degree in Accountancy or business-related subject.

· Excellent Microsoft Word, Excel, and PowerPoint skills

· Familiar with financial accounting systems such as SAP/Blackline/Hyperion will be a plus

· Hands on experience in performing financial reporting and month end closing activities in an MNC setting

· Prior knowledge working in commodity industry will be a plus

· Familiar with using trading systems (Aspect) will be highly regarded

· Good interpersonal skills and strong team player

· Possess strong financial and analytical skills and attention to detail

· Ability to deal with some ambiguity in an ever-changing, fast-paced environment and willingness to challenge status quo and explore new ways of working

· Experience with process improvement methodologies such as Lean Six Sigma would be advantageous.

· Familiar with collaborative and innovative ways of working such as Agile would be advantageous.

Job Description:

• Contribute to IT initiatives for Antaes Asia clients
• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank.
• Interaction with developers to define implementation specs.
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through scrum, Jira and Kanban, techniques.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• At least Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related fields
• At least 5 years of relevant experience
• Strong Communication to bring consensus on requirement.
• Strong functional knowledge of financial product & regulatory reporting
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Experience of capital market processes, e.g. Pricing, Sales/Trader workflow, etc
• Exposure to Microservices based architecture, Kibana, Collibra is a plus
• Strong problem solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (SQL/Oracle/Sybase),TSQL
• A knowledge of FPML & XML/XSLT/XPath would be an added advantage

Responsibilities

• Conduct research within assigned area of fixed income market coverage using information sources, including financial statements, earnings reports, published research, financial databases, corporate and management access
• Generate timely, and actionable bond investment ideas. Work with other members of the research team to evaluate a comprehensive range of bonds and bond funds
• Achieve and maintain a coverage list of bond issuers, and provide periodic research recommendations for bonds in the coverage list and newly issued bonds
• Communicate these investment ideas to the investing public and internal stakeholders through research reports, presentations, and other channels
• Contribute investment views and research in collaboration with the regional offices
• Contribute to the growth of the firm's fixed income business
• Undertake additional/ ad-hoc duties and projects assigned

Requirements

• Bachelor degree holder in a related discipline (accountancy, economic, finance or business administration), preferably with investment research experience
• Experience working with systems such as Bloomberg is desirable
• Good understanding of financial statements, bond mathematics, and macro drivers
• Demonstrated strong analytical skills, numerical capability, and attention to detail
• Excellent communication skills. Strong command of both spoken and written English. Mandarin speaking capability is a plus
• Demonstrated interest in and passion for investing
• Able to multi-task and meet constant deadlines

Why explore

• Key role in the Market Analysis team formulating market insights and forecasts for the Group
• An opportunity to influence decisions globally
• Be a part of a diverse and inclusive team.
• Based in Singapore, a global commercial hub for Rio Tinto

About the role

We are looking for a Principal Analyst - Market Analysis to cover maternity leave from January to October 2025. The successful candidate will generate insightful analysis with a focus on lithium supply, demand, and pricing.

Reporting to the Senior Manager - Minerals, the role includes the following:

Demand

• Maintain, develop, and validate global and regional demand models. Establish relevant hierarchies for demand models to account for end-use industries and product preferences.
• Create models where needed and maintain or improve existing models. Work with the sales team and the broader commercial team to prioritize areas of focus.
• Contribute to longer-term demand discussion and trends, including battery chemistry and intensity of use analysis in various battery types.
• Contribute to value-in-use analysis for different products.
• Maintain and develop tracking metrics to provide leading indicators for short-medium term demand over the 0 to 3-year time horizon, as well as longer-term demand. Track and communicate metrics that cover the key regions, end-use industries, and products (e.g. trade statistics and other sector-specific indicators).
• Collaborate with broader Battery Materials and Economics teams to increase intel collection.

Supply

• Monitor competitors' stated strategies and objectives and compare observed behaviors and approaches to the market, including product strategies, customer mix, and supply chain analysis - collaboration is required with a wider commercial team.
• Ownership of supply forecast files by competitor and product line.
• Maintain and further develop competitive cost analysis in collaboration with process and geology specialists to assist with updating cost curve models and supply forecasts.
• Search for information on competitors and update if necessary.
• Develop a deep understanding of competitive supply chains.
• Consolidate regional intel to identify competitive customer portfolios.
• Monitor and track trade flows.

Pricing

• Maintain a view of current market pricing together with a forecast of short-term movements.
• Seek to find leading indicators that can predict short-term price movements.
• Monitor industry developments and provide analysis on how various events will impact forecast prices.

What you will need for the role

To succeed in this role, you will have:

• University degree in either a technical or commercial discipline.
• Minimum 6 years of relevant experience within a commodity-focused MNC.
• Managing, maintaining, and redesigning complex Excel models.
• A strong industry network, as well as maintaining and expanding such, is essential for the success of this position.
• Automated data visualization reports in Power BI.
• Exposure to the trading environment will be an added advantage.
• Excellent verbal and written communication skills (English) are essential.

About Us

Enuit is a growing company and technology leader in the energy trading & risk management space providing mission critical software platforms for natural gas, electricity, crude and refined product merchants such as utilities, refiners, producers, traders, and consumers. Enuit has the latest technology and is revolutionizing the development and deployment of Entrade, its flagship product, empowering clients to increase operational efficiency, to monitor and manage risk, and to increase profit margins along all aspects of their business from front to back. Entrade allows the traders, market and credit risk practitioners, operations and schedulers, and accountants to effectively manage a broad range of physically and financially traded commodities as well as the complex logistics operations associated with commodities such as natural gas, electricity, crude and associated refined products, coal, metals, and agricultural products to name a few. Headquartered in Houston, Texas, Enuit has projects throughout North America and Asia with opportunities popping up with a global partners across the globe.

Enuit seeks to hire an Client Services Analyst. As an Energy Software Client Services Analyst, you will participate as a team member or as an individual to provide technical support service for the software product to our customers throughout the globe.

Description of the Opportunity:

• Contribute in initial product implementation, additional enhancement, and/or integration projects for Enuit clients in installing, configuring, testing and supporting such projects either onsite or remotely.
• Provide Entrade technical support to clients.
• Provide Entrade pre-sales support/demo/presentation to prospects and training to the clients.
• Design business processes that match client requirements and that are easily configured in Entrade, communicate objectives, and deliver the solution in an efficient manner to the client.
• Resolve issues and perform troubleshooting.
• Communicate with client to understand desired results and assist in the design and testing of user acceptance test cases to validate project delivery.
• Provide system and project documentation to the client.
• Ensure clear communication to development, technical and support resources, and with project management skills to assist in managing deliverables and expectations.
• Track support related issues and escalate to higher management for resolution if necessary.

Qualifications for consideration:

• Minimum of bachelor’s degree in Business, Management Information Systems, Computer Science/Engineering or related field
• One to two year’s experience related to database administration and design, .NET, C# and SQL is desirable.
• A self-starter with proven troubleshooting skills, analytical skills with acute attention to details.
• Resourceful and detail-oriented team player with great learning skills
• Excellent oral and written communication skills, presentation skills and the ability to train others.
• Ability to write and analyze SQL queries.
• Some background in C# or other similar object-oriented programming languages
• Familiar with common software development methodologies (Waterfall, Agile, etc)
• Traveling may be required occasionally
• Background in React.js or other similar front-end JavaScript frameworks will be an added advantage
• Some commodity/energy trading industry knowledge will be an added advantage
• Fresh graduates with a solid technical foundation are welcome to apply

You will be dealing with collateral management activities such as:

• Ensuring loan opening and closing
• Margin calls
• Collateral recalls
• Supporting customers in their queries
• Administration of the trade reconciliation and customer report handling process (including exceptions and fails handling, custody actions related to the Collateral Management process)

What you'll need to succeed

• University degree in Business, Finance, Economics or relevant experience
• At least 1 year of relevant experience. Fresh graduate are welcome too.
• Good understanding of financial markets and instruments such as Equities and Fixed Income assets
• Back Office experience in Clearing and Settlement for both cash and securities transactions are considered as an asset
• Willing to work early shifts and public holidays.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

As a Supply Planning Analyst, your primary responsibility will be managing supply planning and inventory for various channels. You will be expected to maintain optimum stock levels, ensuring they are optimised within budget and meet market forecast requirements without excessive inventory risk exposure. Your role will also involve identifying service level improvement opportunities, maintaining SKU data, participating in demand review meetings, preparing monthly reports, and contributing to digital transformation projects. Your ability to manage complexity, coupled with your keen eye for detail and excellent analytical skills, will be crucial in this role.

• Manage and monitor stock levels, reporting excess, aged and discontinued stock
• Analyze all forecast for inventory and develop various processes for inventory purchases
• Ensure optimum level of inventory is maintained in order for target service levels
• Identify service level improvement opportunities from supply planning perspectives
• Maintain & setup new SKU in Product Cloud, Connect and JDE ERP system
• Involved in Demand Review & Pre S&OP Meetings with respective functions
• Prepare monthly reporting (Budget vs actual sales) and depletion/shipping forecast to Brand companies
• Work with Supply Planning Assistant Manager on developing and managing projects in driving business process improvement

What you bring:

The ideal candidate for the Supply Planning Analyst role brings a wealth of experience in supply chain management, specifically in supply planning and inventory management within a retail environment. You possess strong organisational skills, have an eye for detail, and are adept at managing complexity. Your excellent analytical skills enable you to identify root causes and solve problems effectively. Furthermore, your good interpersonal skills allow you to communicate effectively across functions. A degree in Supply Chain Management or Logistics is required for this role, along with IT proficiency, particularly in Excel and stock management systems.

• Degree in Supply Chain Management or Logistics
• 3+ years of relevant experience in Supply Chain management – supply planning and inventory management in a retail environment
• Strong organisation skills and ability to manage complexity
• Excellent analytical skills with the ability to identify root cause and solve problems
• Good interpersonal skills, communications skill with the ability to influence across functionally
• IT proficiency required - advanced Excel + techsavvy Good understanding of Stock management / MRP systems

What sets this company apart:

Our client is a leading player in the consumer industry, known for their commitment to innovation and excellence. They are currently undergoing a significant digital transformation, making it an exciting time to join their team. The company offers a dynamic work environment where every employee's contribution is valued and rewarded. They believe in fostering a culture of continuous learning and development, providing ample opportunities for professional growth.

What's next:

Ready to take the next step in your career? Apply now!

Apply today by clicking on the link provided. Please note that only shortlisted candidates will be contacted.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1871051 Gregorio Tabusalla Cazalis

Details of the Division and Team:

Everyday DB observes thousands of cyber security intrusion attempts. Deutsche Bank’s COO Chief Security Office (CSO) integrates both Corporate Security (CS) and Information Security (CISO) as both teams are responsible for mitigating these risks.

The CSO team enables the business of Deutsche Bank by providing agile security operational capabilities.

With their expertise in Threat Intelligence, Data Leakage Protection, Cyber Threat Analytics, Malware Response & Research, Security Monitoring, Incident Response, Forensics and Vulnerability Management, they provide global services from key locations in Frankfurt, Jacksonville and Singapore while leveraging offshore capabilities in Pune and Bucharest.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services.
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

The Deutsche Bank Chief Security Office is looking for an experienced DLP Information Security Analyst.

Adhering to internal and external policies, the role is required to work in a global team to identify and assess technical and personnel security breaches within a heterogeneous business and technical landscape. This will include working with a variety of technologies and business groups to detect, assess and document the escalation of security alerts and consequence management.

Additionally, the role will require collaboration with control functions as well as businesses to identify information that needs to be protected and controls that are best suited to address these requirements.

The work will also involve utilizing vendor solutions, bespoke control applications and supporting the development of team tasks, such as the continual assessment of preventive and detective controls.

• Continuously monitor DLP systems for alerts and act as a subject matter expert for all data leakage investigations globally across all regions where the bank has a footprint.
• Manage DLP incidents, ensuring coordinated response and timely escalations.
• Document all incidents, actions taken, and outcomes. Prepare detailed reports for management and compliance purposes.
• The incumbent also assumes responsibility for overseeing and coordinating all facets of incident management like initial evaluation, stakeholder management, technical triage, and incident resolution.
• Ensure DLP tools and technologies are maintained, optimized, and regularly evaluated through established cyber risk frameworks.
• Cooperate with control functions to understand regulatory requirements and applicable laws.
• Ability to methodically analyze complex data and requirements and provide accountable SME opinion.
• Design and implement new DLP monitoring use cases. Collaborate with business and control functions to identify sensitive information that needs to be protected.
• Propose ways to improve existing process to achieve better operational excellence via automation.

Your skills and experience:

• Minimum 3 years of working experience in either Data Loss Prevention (DLP) or Security Operations Center, with at least 1 year working in an enterprise-grade Operations Center.
• A Bachelor's degree in Information Technology, Computer Science, or a related field is required.
• Working experience with Data Loss related applications such as Symantec DLP, Digital Guardian; and SIEM tools such as Splunk, Sentinel.
• Working knowledge in IT Fundamentals such as networking, hardware/software.
• Analytical and critical thinking with an inquisitive mindset, collaboration, and conflict management with good communication skills.
• Mentor new team members and provide guidance and directions when required.
• Ability to work in fast paced environment and within tight deadlines.
• Certifications such as Symantec DLP certified specialist, CompTIA Security+, CISSP, Microsoft Information Protection, Certified Data Protection Officer etc.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

We are looking for exceptionally smart individuals who possess strong problem solving skills and have an avid interest in web or mobile development. You should be able to learn quickly and work independently, and while we will provide support to your learning, you must demonstrate tenacity and resourcefulness in overcoming challenges and acquiring new skills.

Responsibilities

• Communicate effectively with all audiences, including senior leaders, in a structured manner.
• Document and present findings in the form of workflow diagrams, specifications and other project specific documentation.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate (visually) complex ideas and concepts.
• Manage the project timeline, plan and priorities tasks in a constantly changing environment.
• Participate and support various activities during the software development lifecycle (requirements gathering, development in sprints, QA and testing, deployment etc).
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.

Deliverables may include the following:

• Architecture Diagrams.
• Cloud Hosting and Set-up (AWS or Azure cloud).
• Technical integrations with 3rd party systems.
• Performance and Load Testing.
• Solution Design / Technical Specifications.
• Data Extraction, Transformation and Migration.
• User stories/ functional specifications.
• Workflow diagrams to demonstrate business processes.
• Being able to learn and apply company's Tech Stack such as C#, VueJs, Svelte in day-to-day work.

Requirements

• Students will be required to commit full time hours per week for at least 6 months and above.
• The candidate should have excellent problem solving skills, and the ability to visualize workflows and translate them into digital mediums (Word, PowerPoint, Excel).
• Excellent verbal and written communication skills.
• Meticulous and detailed oriented with excellent documentation skills.
• Demonstrated aptitude for analysis.
• Strong and avid interest in web and mobile applications.
• Prior experience as a Business Analyst in a software delivery project would be advantageous.
• Candidates with outstanding performance may be offered a full-time position upon graduation.

Learning Outcomes

• Participate in daily stand-up meetings as part of the development team and understand agile development methodology.
• Gain experience in applying existing academic knowledge in solving real-world problems.

To maximize learning, interns will need to be able to and willing to commit full-time throughout the internship period. This commitment includes not having concurrent class schedules or other major conflicting commitments during the internship period, to ensure their active participation and engagement in our internship program.

To expedite the application process, we kindly request all interested candidates to apply directly through our official career portal:

https://thesoftwarepractice.freshteam.com/jobs/bpxv8wu5JzRY/business-analyst-intern-jan-jun-2025?ft_source=MyCareersFuture_3000241553&ft_medium=Free%20Job%20Boards_3000023934

We seek your understanding that only shortlisted candidates will be notified.

Job Responsibilities:

The Analyst role within the market risk management department (Market risk analytics team) will be in charge of performing market risk/counterparty credit risk analysis, monitor market risk activities undertaken by Global Markets (Trading and Treasury), counterparty credit risk activities undertaken by Global Markets (Trading and Sales) and participating UAT in various projects, e.g. Potential Future Exposure project, IRRBB, benchmark/Libor Transition project. The scope of products spans interest rate derivatives (including Interest Rate Options) and FX derivatives (including FX Options).

[Market Risk]

• Prepare daily, monthly and other periodic risk reports and provide PnL & risk analysis for the bank’s trading and treasury portfolio for branches in Asia and Oceania;
• Provide analysis of market risk exposures, VaR;
• Provide market risk stress testing and analysis for branches in Asia and Oceania;
• Provide market risk KRI monitoring;
• Provide daily VaR back-testing;
• Prepare Singapore/Regional ALM/MRM Committee material and provide market risk commentary;
• Support Manager to conduct risk limit review;
• Monitor, investigate and report risk limit excesses;
• Provide Volcker rule metrics reporting and analysis;
• Monitor Benchmark submissions (SORA) and report to Benchmark Oversight Committee;
• Perform ad-hoc project UAT in order to improve the processes and operations;
• Liaise with stakeholders, including Global Markets, Treasury and provide market risk analysis / information;
• Support Manager to liaise with internal / external auditors to ensure good practices are adopted in the bank;
• Support Manager to liaise with regulators by providing necessary information/ analysis;
• Support Manager to ensure compliance with all relevant Group and local policies and procedures, including but not limited to Market Risk policies and procedures;
• Support Manager to do annual/ad-hoc review of policies and procedures, including but not limited to Market Risk policies and procedures;
• Liaise with internal stakeholders, including Global Markets, Treasury, Back-office, system division, product office etc;
• Participate in centralisation and streamlining projects
• Support regional branch in all Market risk related matters;
• Provide guidance and support to junior staff.

[Counterparty Credit Risk & Project Support]

• To participate UAT for Potential Future Exposure (PFE) project, e.g. run PFE simulation, calibration, backtesting, stress testing and prepare the model document
• To participate the development and maintenance of technical EUC tools for example IRRBB calculation
• To participate the development and implementation of Wrong-way risk
• To participate the implementation of CVA stress testing
• Support senior staffs/participate in other various projects e.g. Benchmark/Libor transition etc.
• Support Head Office’s initiatives, middle office systems implementation in Singapore and other regional branches;

Job requirements:

• Bachelor’s degree in financial engineering, mathematics, statistics, quantitative finance, Data management, economics or in quantitative related fields
• At least 1 year of working experience in market risk related jobs, such as Market Risk Management / Product control / Counterparty Credit Risk / Global Markets / Treasury
• Good knowledge of banking and derivatives products
• Good Experience in using Python, Power Query, Tableau, Excel with VBA skills
• Good initiative and inter-personal skills, ability to work efficiently in a team and independently.
• Good communication skills (both verbal & writing) with colleagues in Singapore and regional branch.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067969

e are seeking a skilled Business Analyst with expertise in Swift Messaging, Payments Systems, and Banking Operations. The ideal candidate will have hands-on experience with payment platforms such as RTGS, NEFT, GIRO, IMPS, and SWIFT. They will play a pivotal role in analyzing, defining, and optimizing payment processes to meet organizational and industry standards.

Key Responsibilities:

1. Requirement Gathering and Analysis:
• Collaborate with stakeholders to gather, document, and analyze business and technical requirements.
• Translate business needs into functional and technical specifications.
2. Payments and Messaging Expertise:
• Work on payment systems, including RTGS, NEFT, GIRO, IMPS, and SWIFT Messaging (MT and MX standards).
• Analyze and implement solutions for cross-border and domestic payment processes.
3. Stakeholder Collaboration:
• Act as a liaison between business units, technical teams, and external vendors.
• Facilitate workshops and discussions to align on project objectives.
4. Process Optimization:
• Identify inefficiencies in payment processes and propose improvement strategies.
• Ensure compliance with regulatory and security standards in payment systems.
5. Testing and Implementation:
• Define test scenarios, review test cases, and ensure successful User Acceptance Testing (UAT).
• Support go-live activities, ensuring smooth deployment of payment solutions.
6. Documentation and Reporting:
• Prepare detailed process documentation, functional specs, and user guides.
• Provide regular updates and reports to stakeholders on project progress.

• 5+ years of experience as a Business Analyst in banking and payment systems.
• Strong understanding of SWIFT messaging standards (MT and MX).
• Proven expertise in handling payment platforms like RTGS, NEFT, GIRO, and IMPS.

Technical Skills:

• Knowledge of payment protocols and regulatory frameworks.
• Experience in working with SQL for data analysis is a plus.
• Familiarity with APIs and integration with payment systems.

about the company

Our client is a growing regional corporate bank with a strong presence in the Asian market and has an exciting expansion headcount for a Senior Credit Analyst.

about the job

• Preparing credit applications, financial reports and projections for a portfolio of corporate clients by stipulated deadlines
• Perform analysis on financial information, forecasts, performances and preparing financial models and projections
• Mentoring and providing guidance to junior credit analysts
• Working with RMs and the Marketing Team on credit-related matters
• Conducting research and analysis on the industry and market

about the manager/team

Reporting to the Team Lead, you’ll be part of a dynamic team with good teamwork.

skills and experience

• Bachelor degree in Business and Finance related disciplines
• At least 4 years of credit analysis experience in mid-market/ large corporates in corporate banking space
• Good understanding of accounting, interpreting financial statements and credit and financial analysis
• Knowledge of Term, Bilateral, Syndicated Loans, Trade Finance and Structured Finance etc

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

Responsibilities

• Conduct comprehensive commercial due diligence and research on companies in the marine, energy, and commodities sectors.
• Prepare detailed profile reports covering company background, operations, financial status, performance, and market reputation.
• Develop concise final assessments and company ratings based on research findings and specific business needs.
• Collaborate with cross-regional teams, including counterparts in the UK, Americas, and Europe, to ensure high-quality research output.
• Maintain proactive communication with clients to understand and address their specific research and reporting requirements.
• Collect and analyze various data sources efficiently to meet tight deadlines for report delivery.
• Stay updated with global economic trends, current affairs, and industry developments relevant to the marine, energy, and commodities markets.
• Present findings and reports in clear, structured, and grammatically correct English, ensuring accuracy and coherence.

Requirements:

• Bachelor's degree in Business, Finance, or a related field, or an equivalent professional qualification.
• Minimum of 2-3 years of proven experience in a business or risk management capacity.
• Strong analytical skills, with the ability to interpret complex data and provide insightful conclusions.
• Excellent written and verbal communication skills, paired with an ability to work independently and under tight deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4WYR8Y7

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Key Responsibilities:

• Develop dashboards to facilitate efficient data analysis for product performance, customer profiles, business insights and product effectiveness.
• Conduct quantitative analysis and data mining to support management decisions and provide data-driven recommendations.
• Organize and prepare regular reports relating to business performance and service usage.
• Work closely with the Data Engineer to develop models and bring up new predictive ideas.
• Hands-on with data ingestion, ETL process and automation across systems and platforms.

Key Requirements:

• Bachelor's Degree or related disciplines in Computer Science, Big Data, Data Analytics and Statistics.
• 1-3 years of experience in high data volume, unstructured data environments.
• Proficiency in SQL is a must, Good at Python is nice to have.
• Experience with data visualization tools such as Tableau, PowerBI etc. Must be strong in Excel.
• Strong logical thinking and problem-solving skills, ability to work independently and as a team member.
• Proficient in understanding business lingos.
• Good communication skills with the ability to share complex findings with both technical and non-technical audiences.
• Experience in transaction/E-payment industries is a plus.

Responsibilities:

• Understand the questionnair flow to come up with a suitable user interface and validation criteria.
• Create surveys in system by building questions, branching and error prompts.
• Create visually appealing and user-friendly solutions to improve engagement and satisfaction.
• Perform user acceptance testing, debugging of system issues and follow up with users on deployment/system issues.
• Collaborate with stakeholders to identify opportunities for process improvements and recommend system modifications.
• Communicate with stakeholders to ensure a smooth workflow throughout the survey.
• Document information from surveys creation to allow others to replicate the steps.
• Independent in handling surveys end-to-end; including dealing with issues arising from survey system.
• Design and implement experiments to test hypotheses and validate model performance
• Collaborate with internal and external stakeholders to create data solutions to suit their business needs

Requirements:

• Proficient in Python or R programming language
• Sound knowledge in Statistics and Machine Learning
• Experience in IT or database administration a plus
• Experience in UI/UX will be advantageous
• Analytical and logical thinking
• Good communicator and team player
• 5 days work week
• 6 months contract with possiblity of extension
• Location Central
• Salary up to $4,200 depending on experience

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:9039

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS

• Concrete project timelines
• Exposure to latest technology ( Oracle Fusion Cloud )

About the company

Our Client is a MNC with offices across Asia, Europe and US. As part of their expansion plan in Singapore, they are now hiring for a Oracle HCM Consultant / Oracle HRIS Specialist to join their team.

Responsibilities

Your role involves:

• Providing support and implementation of Oracle HCM (Oracle Core HR, Payroll, Talent Management, Recruitment and etc)
• Translating business requirements to technical specifications
• Leading project implementation (migration to Oracle Cloud)
• Identify opportunities to improve design and performance across multiple functions

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in Oracle HCM (Oracle Core HR, Payroll, Talent Management or Recruitment). Candidates should have proven track record in engaging with senior business stakeholders. Exposure to Oracle Fusion Cloud will be of added advantage.

Candidates with proven track record in regional/global will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established stable end user environment. You will get the opportunity to lead high value projects globally with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eP8rDayS (EA: 94C3609/ R1219669)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

Responsibilities:

· Deliver a 1st class Production Support service to the company's Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document