Job Description

Domain

• Retail Consumer banking operations & contact centre
• Retail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.
• Knowledge of Best Practices & Service Excellence in Technology & Operation Management.

Pre-Project Capability Assessment & Transformation Planning

• Perform “As-Is” Capability Assessment, Analyse, Define and document the “To-Be” operational capabilities in line with the strategic direction
• Identify and document the opportunity for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights

Requirements Analysis & Elicitation

• Collaborate with BU Specialists to elicit and review business requirements
• Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment
• Responsible to analyse and define detailed functional and non-functional requirements based on business requirements
• Identify value based & outcome driven requirements and manage risks through prioritization
• Write business functional release notes and contribute to deployment plan

Team Collaboration

• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
• Work with Test Manager to translate business requirements into test scenarios
• Facilitate / provide "Train the Trainer" on application enhancements
• Maintain up to date knowledge base related to application features and processes (subject matter expertise)

Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request.

Technical Skills & Experience

• Strong business domain knowledge in retail banking
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 10 years of relevant banking and/or consulting experience
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Strategic forward-thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Having experience in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping, working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus.

EA Number: 11C4879

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gFzYspmB

• Great opportunity to work for a multi billion tech giant
• Exposure to latest technology in a data center environment

About the company

Our Client is an established company with offices globally. As part of their expansion plan in Singapore, they are looking forward to hire their Network Engineer NOC / Specialist to join their team.

About the job

Your responsibility involves:

• Monitor network performance and ensure system availability and reliability.
• Respond to network alerts and resolve connectivity issues promptly.
• Conduct regular network maintenance and updates to ensure optimal performance.
• Handle network breakfix tasks such as switch replacements, link repairs, and dark fiber restorations, coordinating with technicians to perform physical work and providing remote instructions.
• Perform network troubleshooting to diagnose and resolve network issues.
• Collaborate with the IT team to improve network design and performance.
• Maintain comprehensive documentation of network configurations, issues, and resolutions.
• Support and manage network hardware, including routers, switches, and firewalls.
• Ensure security measures are in place and updated according to best practices.
• Assist in the planning and implementation of network projects and upgrades.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in network.

Candidates with exposure to VLAN, TCP/IP, BGP, OSPF and OSI will be highly preferred.

Whats on offer
This is an excellent opportunity to join an established MNC.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gFzYspmB (EA: 94C3609/ R1219669)

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide. We’re currently looking for a high caliber professional to join our team as Officer, Country Risk Analyst - Hybrid based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Country Risk Analyst II is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• Performs industry analysis and develops domain expertise for focus industry segments including preparation of industry studies.
• Identifies and analyzes situations that create risk and legal liability for Citi, utilizing various resources such as credit reports, score cards, risk systems, and knowledge of the elements of Risk.
• Establishes and maintains consistent standards and processes in credit analysis.
• Takes responsibility for the analysis of the individual credits.
• Preparation and analysis of MAS Regulatory Reports
• Ensure timely submission of reports and responsible for being in compliance with MAS guidelines and regulations
• Support any additional queries from MAS
• Create and maintain reports and dashboards to track key performance indicators (KPIs) and identify trends.
• Identifies key risks and material changes; highlights to Risk Managers.
• Develop and implement data quality checks to ensure accuracy and consistency of data.
• Identify opportunities for process improvement and automation to increase efficiency and effectiveness of reporting.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Other duties as assigned.

Qualifications:

• 0-2 years relevant experience
• Knowledge and understanding of Accounting and Financial Concepts; Financial analysis
• Highly detailed and analytical abilities
• Business and/or product knowledge.
• Ability to exercise autonomous thinking and balanced judgement.
• Ability to work to tight deadlines.
• Ability to work in a team environment.
• Excellent communication skills.
• Proficient in SAS, Python and Microsoft office especially excel

Education:

• Bachelor’s/University degree or equivalent experience

Job Description:

IT Business Analyst

Position Purpose

To team with up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Responsibilities:

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.

Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent

• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

· Perform Source of Wealth reviews and support on client onboarding

· Min Bachelor Degree in Banking & Finance or any relevant areas

· Min 2 years of experience in KYC/ Source of Wealth duties handling Private banking portfolio

· 6 months Contract – Extendable/ Convertible

· Basic Salary up to $ 5400 / Raffles Place

Job Responsibilities:

· Perform KYC/ Source of Wealth reviews of new and existing clients (periodical revisions)

· Conduct checks and due diligence on these clients primarily looking out for PEP/Adverse news/information that may be detrimental to the reputation of the bank

· Communicate closely with Front Office on the collection of the KYC documents/information

· Assessment of money laundering, fraud, reputational risk and sanctions risk factors

· Enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes.

· Inputting and Maintenance of the Static Data/Accounts of the Clients into the KYC Database

· Participate in Projects and perform UAT testing assigned by the Manager

· Other ad-hoc screenings or duties assigned by the Manager

Job Requirements:

Min Bachelor Degree in Banking & Finance or any related qualifications.

Min 2-3 years of experience in KYC / Source of Wealth area handling Private banking portfolio

Strong computer skills especially in Microsoft suite

Good communication skills and detailed personnel

How to Apply

Interested candidates kindly send your resume over to me at [email protected]

and attention to Celine Lee (R1982802) with the position title stated above. Alternatively, you may reach out to me via whatsapp at +65 8869 8708

I regret to share that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Celine Lee

EA Licence No. 11C5502

Registration No. R1982802

Responsibilities

• Conduct comprehensive commercial due diligence and research on companies in the marine, energy, and commodities sectors.
• Prepare detailed profile reports covering company background, operations, financial status, performance, and market reputation.
• Develop concise final assessments and company ratings based on research findings and specific business needs.
• Collaborate with cross-regional teams, including counterparts in the UK, Americas, and Europe, to ensure high-quality research output.
• Maintain proactive communication with clients to understand and address their specific research and reporting requirements.
• Collect and analyze various data sources efficiently to meet tight deadlines for report delivery.
• Stay updated with global economic trends, current affairs, and industry developments relevant to the marine, energy, and commodities markets.
• Present findings and reports in clear, structured, and grammatically correct English, ensuring accuracy and coherence.

Requirements:

• Bachelor's degree in Business, Finance, or a related field, or an equivalent professional qualification.
• Minimum of 2-3 years of proven experience in a business or risk management capacity.
• Strong analytical skills, with the ability to interpret complex data and provide insightful conclusions.
• Excellent written and verbal communication skills, paired with an ability to work independently and under tight deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4WYR8Y7

Job Responsibilities

• Partner with stakeholders across departments (front office, IT, compliance etc) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with managerial and executive teams
• Evaluate and analyze requirements on a continuing basis, and maintain processes, including the preparation of regular status reports to respective stakeholders
• Design and propose process changes and solution where applicable
• Prepare and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Develop collaborative working relationships with key stakeholders, and respond to questions and concerns from managers and executives with supporting research and recommendations

Job Requirements

• Related degree in Banking / Business Administration / IT
• 3-7 years’ experience in supporting projects, project teams and/or organizational-wide programs
• Corporate banking and/or consulting experience
• Experience with front and/or middle office projects is preferred
• Experience / certification in project management, design thinking, process improvement (eg lean six sigma) is preferred
• Collaborative mindset and ability to connect with various levels within the organization
• Good eye for detail and ability to provide analytical assessments to the Program and Project Teams
• Ability to multitask and provide support for multiple projects
• Strong working knowledge of relevant Microsoft applications (Visio, Power Apps, Power BI etc)
• Proven ability to manage projects and user acceptance testing
• Extensive experience with data visualization
• Proficient in technical writing

Details of the Division and Team:

Deutsche Bank Trust & Agency Services (“TAS”) group is a leading global provider of trustee, agency and depositary services to different types of issuers/clients ranging from sovereigns, state owned companies, corporate, financial institutions, insurance companies, asset managers to private equity firms; and we service on the most comprehensive range of products among all relevant industry players including public bonds, private placement bonds, MTN/CP/CD programmes, structured debts, ABSs, MBSs, Hong Kong and Singapore listed REITs, syndicated and secured loans, project finance, money and document escrows, SPAC escrows, American Depository Receipts and Global Depository Receipts.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Working as part of a front-office Client Services/Client Management product team to actively manage a portfolio of agency & trustee mandates including (but not limited to) the following products:
  Syndicated Loans, Project Finance,
  Escrow, Account Bank and Specialized Custody
  Structured Finance, Securitization
  Eurobonds and MTN Programmes
• Assist the Team Head to formulate and implement procedures and policies which meet with the bank’s standard on control, risk management, operational efficiency and service quality.
• Active participation in documentation review, deal structuring and execution in accordance with agreed procedures and policies together with internal or external legal counsel. The successful candidate is expected to provide comments on structure, mechanics and operational aspects. The candidate is expected to participate in deal review of all transaction structures with training and development to be provided as required or identified, and be able to provide appropriate solutions to clients by liaising and coordinating with both internal and external parties including infrastructure partners within GBS, DBOI, GAD and the ICSDs).
• Ensure accurate transaction booking on all internal systems from initial transaction setup and ongoing administration. Perform the ‘4 eye’ validation on the transactions principally managed by other team members as required including outgoing reports, notices, payment instructions etc. in relation to the assigned transactions. Ensure the adherence of internal control procedures in the ongoing administration of such transactions.
• Manage all ongoing portfolio management responsibilities linked to assigned transactions, including but not limited to placement of investments, review and preparation of reports, interest and collateral calculation, monitoring of quantitative and qualitative covenants, and maintenance of deal administration files.
• Liaison with issuers/borrowers and noteholders/lenders to deal with waivers, consent solicitations and restructurings/default management with documentation amendments as required.
• Work with internal business partners both locally and globally on projects and new product developments including with other regional and global hubs.
• Where required, to assist with the preparation and validation of management / MIS reports and handling of control / compliance matters in accordance with Bank's and regulatory requirements.
• To act as product SME, providing support and guidance to juniors as well as “extension of desk” functions supporting the front-office team in managing the portfolio of transactions.

Your skills and experience:

• Minimum 5 years’ experience in Banking and Finance
• At least 3 years’ direct exposure to trust/agency, capital markets and/or structured financing products
• Excellent communication and relationship building skill both with team members and business partners with proven track record with existing client relationship. Able to demonstrate strong ability to interact confidently with all levels of stakeholders.
• Working level of awareness in Corporate and Investment Banking and their products.
• Strong interpersonal, analytical, problem solving, decision making skills with a good eye for detail and a team player.
• Highly organized, efficient, and able to work in a fast-paced environment with the ability to provide oversight and explain complex issues in a simple way, able to handle stress
• Able to effectively organize and prioritize workflow, operate independently and manage the expectations of stakeholders and handle frequently changing business priorities.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/grmGvzia

• Exposure to latest technology (Selenium and UIPath)
• Concrete project timeline

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 20 years with a global footprint of more than 20 countries. With rapid expansion plan, they are now looking for an Software Tester (Automation) to be a part of their team.

Responsibilities:

Your responsibility includes:

• Creating the test plan/cases and strategy for projects. This includes creating quality assurance processes and contributing to the software design, managing systems integration and compatibility
• Executing and evaluating manual or automated test cases to locate bugs and regressions and ensure product quality is of a high standard
• Ensuring quality and the design of software testing and improvements to maintain the business reliability. This includes ensuring the validity of all testing artefacts required during the Build and Test Phases of the SDLC project delivery methodology

Skills and experience required

As a successful applicant, you will have at least 3 year of experience in Software Test/ Software Quality Assurance (automation / selenium). Exposure to CI / CD or DevOps will be highly preferred.

Whats on offer

This is an excellent opportunity to join a MNC with exposure to high value projects.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/grmGvzia (EA: 94C3609/ R1219669)

Responsibilities

• Coverage of large corporates (MNCs & Government Linked Companies)
• Perform independent credit analysis and evaluation, including financial analysis and projections on new and existing banking facilities/ loans to make recommendations for approval
• Identify key risks and mitigating factors in the credit evaluation and present cases to the Credit Committee for deliberation and approval
• Conduct customer visits together with Front office to understand the business operations
• Plan and organize to ensure credit reviews are completed in timely manner
• Recommending ad-hoc trade requests based on approving
• Review credit documentation to ensure adherence to approved Terms and Conditions.

Requirements

• Bachelor degree and above, preferably in Business, Accounting, Banking, Finance, Economics or other related disciplines
• 3 years of experience in similar capacity. Prior experience in banking sector is highly advantageous
• Strong communication & interpersonal skills to manage stakeholders across multiple departments

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy

Responsibilities

• Responsible for the definition of requirements, including the creation and maintenance of Business Requirements, Detailed Specification documents and subsequent traceability to their corresponding Business Requirements
• Create and execute project work plans, incorporating people, process, and technology change across the Group
• Revision, as appropriate, to meet changing needs and requirements; identify resources required to deliver project and assign individual responsibilities; manage day-to-day operational aspects of a project and scope and produce financial forecasts/estimates
• Ability to determine red flags and judge the need for issue
• Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality

Skills/Requirement

• Work exposure in TM on different products, regions and well versed in AML regulations
• Self-driven, good interpersonal, communication and problem-solving skills
• Educated to bachelors degree level or equivalent qualification with at least 1+ years of relevant experience

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a trailblazer in the Medical Devices Industry, USMNC. They are seeking for an Asia FP&A Analyst to become part of a dynamic team that is dedicated to making a meaningful difference in the world. They are looking for passionate individuals who embody integrity and possess an unyielding desire to learn and grow. With an emphasis on collaboration and diverse perspectives, they foster an innovative culture where your unique experiences are valued and contribute to groundbreaking solutions. They are committed to investing in your long-term development, empowering you to reach your highest potential while advancing their mission of improving lives through cutting-edge medical technology. Step into a role that not only fuels your career but also aligns with your aspiration to create positive change in healthcare.

Overview of the position:

• You will work closely with the Asia Finance & Sales Operations Manager, global teams, and leadership.
• Providing insightful financial analysis to support rapid growth of the business in Asia.
• Driving cost effectiveness while enhancing business resource allocation.

Key Responsibilities:

• Conduct monthly financial performance analytics and deliver updates during close calls.
• Forecast quarterly business results to identify potential risks and collaborate with sales & marketing leadership.
• A strategic partner to all functions for resource allocation to fuel company growth.
• Proactively highlight financial risks and opportunities to ensure smooth operations and accelerate growth.
• Collaborate with FP&A colleagues to share best practices and establish a top-tier financial foundation in Asia.
• Work with global finance teams to improve financial processes for efficiency and effectiveness.
• Respond to ad hoc requests

Qualifications and experience :

• Bachelor's degree in Accountancy or ACCA.
• 6-8 years of relevant experience; Big 4 Audit firm experience and commercial exposure is a plus.
• Strong communication and stakeholder management skills.
• Proficient in MS Excel and PowerPoint; experience with SAP and Anaplan preferred.
• Solid compliance awareness and knowledge of revenue/cost analytics.
• Skills in SQL, Tableau, and SFDC are a plus.
• Team-oriented with strong interpersonal skills and attention to detail.
• Self-starter with the ability to thrive in a dynamic, fast-paced environment with minimal supervision.
• Passion for business development and a desire to grow a career in the medical device industry.

Why Join?

• Be part of a dynamic team driving financial insights in the medical device sector.
• Opportunities for career growth within business functions or sales operations.
• Contribute to innovative solutions that impact patient care and business success.

Apply now and become a key player in our client’s finance team.

As a technical support engineer, you’ll be part of a global team whose main focus is ensuring that Wise API integrations get an industry-leading level of assistance when they need it. You’ll work with Wise Platform enterprise partnerships and business payouts customers, Open Banking providers, and self-onboarded API users. They all depend on rapid and dedicated support: from general questions about the behaviour of an API or webhook, to acting as a first-responder for a major incident.

What you'll be doing:

• Develop a deep expertise in the Wise API products and capabilities, and solid understanding of how Wise Platform partnerships have integrated with the solution. You’ll collaborate with teams across the Wise Platform and Open Banking products to do that.

• Support the team to help contacts across all channels, primarily over email in our support queues, and also by phone in the case of critical issues for a partnership.

• Contribute significantly to troubleshooting and solving issues users report, both independently and collaboratively with engineering and commercial teams in Wise.

• Enable the rest of the team to support API users globally, by sharing and capturing knowledge and trends on the issues users are raising.

Our client is a trailblazer in the Medical Devices Industry, USMNC. They are seeking for an Asia FP&A Analyst to become part of a dynamic team that is dedicated to making a meaningful difference in the world. They are looking for passionate individuals who embody integrity and possess an unyielding desire to learn and grow. With an emphasis on collaboration and diverse perspectives, they foster an innovative culture where your unique experiences are valued and contribute to groundbreaking solutions. They are committed to investing in your long-term development, empowering you to reach your highest potential while advancing their mission of improving lives through cutting-edge medical technology. Step into a role that not only fuels your career but also aligns with your aspiration to create positive change in healthcare.

Overview of the position:

• You will work closely with senior marketing and sales leaders.
• You will provide strategic insights to drive business performance.
• Collaborate with cross-functional teams across finance, marketing, and operations.

Key Responsibilities:

• Act as a business consultant for Asia Marketing and Sales leadership.
• Develop models and dashboards for product launches and marketing initiatives.
• Conduct detailed analytics and provide actionable insights for sales and marketing teams.
• Analyse customer data from major marketing events and trade shows.
• Support ROI analysis for peer-to-peer learning initiatives.
• Create tools that empower the capital sales team.
• Investigate and resolve operational issues with cross functional teams.
• Utilize SQL and Tableau for data analysis in CRM, Customer Service, and Finance.
• Prepare board-level presentation materials for executive leadership.
• Apply analytical skills to validate insights and trends.

Qualifications and experience :

• Bachelor's Degree in Accountancy (Master’s preferred)
• 6-8 years of relevant work experience; Big 4 Audit firm experience and commercial exposure is a plus.
• Strong communication and stakeholder management skills.
• Strong critical thinking and intellectual curiosity.
• Ability to work independently and manage multiple projects.
• Excellent verbal and written communication skills for executive interaction.
• Strong BI tools and SAP experience.
• High attention to detail and accuracy.
• Passion for working in a fast-paced environment.
• Strong analytical skills.

Our Client is a leading leader in the communications and cyber security sector. They are looking for talents to be a part of their growing team!

Job Description

• Oversee the team including managing of staff administrative matters such as staff's attendance, discipline and arranging of covering staff
• Point of contact for all functions including managing of staff related matters escalated by functions’ heads
• Manage gift declaration and disposal
• Disposal arrangement
• Cost Recovery
• VIP Support Management
• Coordinate catering services for VIP and staff
• Manage visitors, rooms and facilities booking for venues
• Event support
• All other administrative support
• Any other ad-hoc duties as assigned

Job Requirement

• Min diploma in any discipline with relevant 3 years of supervisory experience
• Meticulous with details, good communication and interpersonal skills
• Prior relevant experience in procurement or in the job scope would be an advantage
• Able to work in a fast pace and challenging environment

Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Our client is a leading multinational Social media company.

Job Responsibilities:

• Review operational issues and determine if a technology (product) solution is required or a process correction needs to be made. Identify opportunities to improve business practices and drive internal process improvements.
• Track and report on operational performance for the global team and conduct data analysis regularly to identify trends and areas of improvements.
• Run daily standup meetings and monitor and manage daily customer support tickets for prioritization and triage.
• Assist in creating Business Review content for leadership meetings.
• Ensure the team adheres to established processes and protocols while staying informed about any updates or changes. Proactively highlight any deviations that affect our quality of support both internally and with vendors.
• Identify and address any roadblocks or issues that may impact operations
• Update status page for product issues when needed
• Support daily hand-over activities between different regions
• Coordinate with the team and prepare regional monthly meeting content
• Coordinate customer notifications on expiring API product version Projects
• Document learnings and share operational insights to cross-functional teams.

Job Requirements:

• Bachelor’s degree or equivalent with min 2-4 years of experience providing operations support in a technical environment with strong understanding of Operational Metrics and Key Performance Indicators to measure success of a team.
• Demonstrated creative problem-solving approach and experience in using data visualization technologies to help drive business insights.
• Experience in building advanced SQL queries and dashboards to find operational trends and root cause by dice and slicing data.
• Customer-oriented mindset with demonstrated understanding and empathy
• High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
• Demonstrated ability to multitask and prioritize in a fast-paced environment
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Excellent verbal and written communication skills and demonstrate attention to detail

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Scope of Service:

· Provide accurate and comprehensive information about our services

· In-house service role to respond customer inquiries promptly through in-house digital platform and WhatsApp messaging

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

· Gather customer feedback and share insights with the management team to improve customer service and operational processes

· Maintain records of customer interactions and transactions

· Work closely with marketing team to ensure a consistent and high-quality customer service experience

Requirements:

· Relevant customer service experience or marketing assistance is preferred

· Familiar with online / digital messaging platforms for business purposes

· Excellent written in messages and verbal communication in both English and Chinese

· 8 hours from 9.30am to 6.30pm for 5-6 days week that able to commit one weekend on Saturday or Sunday to be on home-base-working

The position is only available for Contract for Service Placement / Part-time / Internship

Interested applicants, please send a brief CV to WhatsApp no. +65 88763621, we are regret only shortlisted will be notified

WHAT YOU’LL DO

As an Associate Support Representative, you will be an integral member of our Global Technical Support Team, responsible for managing post-sale technical relationships with our customers. Acting as the initial point of contact for inbound technical inquiries, you will take ownership of, prioritize, troubleshoot, and develop response plans for complex support issues related to our platform. By collaborating closely with your Global Technical Support teammates and other departments, you will ensure customers can swiftly and effectively overcome any technical challenges they face. Your role may also include participating in an on-call rotation to provide coverage for occasional holiday shifts. Additionally, you will contribute actively to our knowledge database, fostering a culture of learning and sharing insights that benefit both teammates and customers. You will be presented with challenging projects that not only improve your technical skills but also develop your project management abilities, expertise in tooling and automation, and knowledge of mobile ecosystems and more.

WHAT YOU HAVE

• A degree from an accredited college or university, a certification from a technical boot camp, or equivalent technical experience.
• Familiarity with case management tools such as Salesforce, Zendesk, or similar CRM ticketing systems.
• Excelling in written and verbal communication, with the ability to translate complex concepts into clear, understandable language for diverse audiences.
• Strong analytical, troubleshooting, and problem-solving capabilities.
• Ownership of customer cases, with the ability to effectively manage and resolve complex technical issues through debugging and troubleshooting.
• A genuine passion for helping customers and resolving their issues efficiently and effectively.
• Thriving in fast-paced, high-volume environments, with adaptability to shifting priorities while multitasking and maintaining performance under pressure.
• A proactive problem solver with intellectual curiosity, who enjoys collaboration in team settings to address challenges.
• Successful management of time-sensitive, high-pressure customer issues, showcasing resilience and adaptability.
• Strong written and verbal communication skills in English.
• Experience with technologies such as HTML, CSS, APIs, and/or SQL is a plus.
• Experience with tools such as Postman, Snowflake, and/or Kibana is a plus.

• Collate and manage all the details regarding the CCTR application for the assigned business vertical
– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.
• Manage end to end project life cycle including deployment plans and live verification with users.

Internal ref: 9252

Regards,

Lini

Recruitment Consultant

R22108463

Our client is a leading educational institution, providing a holistic education based on the UK National Curriculum.

• Assist the Senior School’s Music team with a wide-ranging curriculum, extracurriculars, and an active schedule of performances.
• Accompany various groups and take charge of creating performance chances for Senior School students.
• Arrange and sequence music for diverse ensembles, fostering a welcoming atmosphere where students are motivated to explore, perform, and support each other.
• Coordinate and promote the yearly "Battle of the Bands" alongside the Music Department and lead select agreed-upon music activities outside regular classes.

Requirements:

• Diploma in Music/Arts or equivalent.
• At least 2 years of experience in supporting music learning, with a focus on piano.
• Proficient in LogicPro and Sibelius
• Strong piano skills with good ensemble and arranging skills.
• Capable of adapting to diverse student age groups and various teaching approaches.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Job Description

Responsibilities:

• Conduct capability assessments and plan operational transformations aligned with strategy.
• Analyze and document "As-Is" and "To-Be" processes, focusing on digital servicing, productivity, and data insights.
• Collaborate with business units to gather and define functional/non-functional requirements.
• Transition requirements to technical teams, supporting system analysis, testing, and user training.
• Address test findings, manage project changes, and ensure accurate documentation.

Requirements:

• Bachelor’s degree in engineering, business, or finance.
• 10+ years of experience in banking or consulting, with expertise in retail banking operations and products (e.g., CASA, Loans, Wealth).
• Strong skills in process design, problem-solving, and quantitative analysis.
• Proficiency in Lean/Agile practices, customer journey mapping, and digital transformation is a plus.
• Effective communicator with experience in change management and project fundamentals.

Domain Knowledge:

• Retail banking operations, contact centers, and service excellence.
• Familiarity with scalable and cost-effective technology and operational solutions.

EA License number: 11C4879

Working Location: Changi
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

We are looking for talented, curious, and energetic Analysts who embrace teamwork and automation to quickly mitigate or escalate critical processing issues. A System Application Analyst is responsible to fully support the batch processing for Visa’s Debit, Data Platforms, and Core Systems applications in a multi-data center environment. The daily duties include monitoring batch processing flows, resolving errors following incident and problem management processes, and supporting daily change activities. You will get to see your efforts support critical processing of financial and non-financial data our clients depend on.

The Work itself:

The System Application Analyst is responsible for the management and recovery of the Visa’s Core batch applications and services which include:

• Taking corrective actions to recover failed jobs and ensure batch processing is executed on time and to completion
• Monitoring batch processes and addressing issues to ensure SLAs are met
• Escalating issues appropriately based on documented processes
• Documenting all issues following standard ITIL Incident and Problem Management processes
• Communicating with Clients via e-mail and phone to address issues or provide status on file deliveries
• Performing change reviews, executing change tasks, and coordinating change activity as needed
• Assisting support teams in updating job documentation and job schedules as needed to support efficient and effective batch processing
• Performing proactive analysis of the Visa’s complex batch schedules to detect potential problems and when required, take preventive/corrective actions
• Performing UAT (user acceptance testing) for new or upgraded operational monitoring tools and batch related user interfaces

Essential Functions

The Skills You Bring:

• Client and customer service experience
• Team player and a good listener
• Strong reporting and documentation abilities
• Excellent written and verbal communication skills and can flourish in a fast-paced environment with multiple, sometimes shifting priorities
• Ability to work independently and to also work effectively as part of a collective team
• Strong analytical and diagnostic skills, e.g., root cause analysis
• Experience working directly with customer support to solve technical problems
• Must have a strong commitment to execution, follow through and timely communication
• Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical clients
• Good organization skills and a high level of attention to detail