• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Responsibilities:

• Provide technical documentation of standard operational procedure and technical guides.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Monitor and maintain computer systems, networks.
• Perform system administration tasks (software installation, configuration, software patching, system monitoring, performance tuning, capacity planning, and disaster recovery drills).
• Support service issues and requests which includes attending to emergency technical maintenance after working hours.
• Participate in providing new technology training to staff

Requirements:

• Minimum Diploma/Degree in IT & Relevant Disciplines.
• Experience in Ubuntu, Redhat, Lotus Notes, Cyberark administration, VMWare ESXi, Oracle is an added advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Zhi Hui (Christine)

EA Personnel Reg No: R24120510

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Job Description:

• You must be the experienced developer, with good experience in system integration/interfacing
• You will typically be assigned to work on specific projects and is expected to support the Application Delivery Manager (ADM) in all relevant technical matters, end-to-end, within the project.
• Depending on the project, your duties may include coding, scripting, building new systems (where necessary) and interfaces. For new system build-up, you may need to environment support during SIT/UAT.
• You are expected to ensure your work are adequately documented and transferred to the production team post-cutover
• You will be expected to work with the senior developers and system architect in formulating technical solutions that is fit for purpose for your assigned projects. The solution will need to satisfy all security, regulatory and architectural standards.

Requirements:

• Min. 4 years’ relevant experience
• Independently work on development:
• Batch/online new complex development/modification given a functional specification
• Experience in development with MQ/TCP IP interfaces
• Perform and coordinate complex unit and integration testing
• Provide related documentation on the development and testing performed
• Coordinate/support SIT, UAT and other pre and post-implementation testing activities
• Perform implementation activities and support
• Manage codes according to the organization standards

Job Duties & responsibilities

• Strong involvement in the full system development life cycle (SDLC) by performing research/ analysis, providing functional specifications/ design, developing modules, performing unit testing, system integration testing / user acceptance testing, implementing modules, providing post implementation support.
• Provides first level support for FX applications and BAUs.
• Involved and participate in Regional Disaster Recovery (RDR) Exercise
• Maintains proper documentation for all projects and issues handled
• Contributes to team effort by accomplishing related task/s which may be assigned to him/ her.

Required Experience

• Candidate should have min 6 years of technical skills in AS400, Open System, Control-M skillset.
• Experience in Treasury Systems (FX Trading Platforms/Margin Trading/Bullion and Futures)
• Knowledgeable in routers, handlers, data queues
• Experience in ClearCase, ClearQuest, JIRA, Aldon.
• Prefer those with financial/banking experience
• Works independently, anticipates and handles critical situations
• Has a strong communication and interpersonal skills.
• Shift work is required

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

A leading global company is seeking a Lead Cybersecurity Analyst to enhance security across the software development lifecycle (SDLC). This role focuses on designing, implementing, and managing security protocols for Azure-based systems, with an emphasis on DevOps and cloud security practices.

Responsibilities:

• Security Integration: Embed security protocols into DevOps pipelines, ensuring comprehensive security at each SDLC stage.
• Cloud Management: Secure Azure infrastructure, including virtual networks, storage, and Kubernetes services (AKS).
• Continuous Monitoring: Establish real-time threat detection and response solutions using tools like Grafana or outsourced SOC services such as Darktrace.
• Automation: Create automation scripts for security processes using Infrastructure as Code (IaC) tools like Terraform and ADO.
• Vulnerability & Compliance: Perform regular security assessments, manage vulnerabilities, and ensure compliance with GDPR, PDPA, ISO 27001, and other relevant standards.
• Incident Response: Lead incident response efforts, with well-defined response plans to address security incidents.

Qualifications:

• Bachelor’s or master’s degree in Computer Science, Information Security, or a related field.
• At least 5 years of experience in DevOps or cloud security roles, ideally with experience in zero-trust architectures.
• Proficient with Azure services, CI/CD pipelines, and security tools (e.g., SIEM, IDS/IPS).
• Familiarity with scripting languages (PowerShell, JSON) and experience with tools such as Darktrace and CATO is advantageous.
• Certifications such as AZ-500, CISSP, or other cloud security certifications are beneficial.

EA: 14S7084 | Registration No:R1981018

About Us:

Hippo Prop is a fast-growing, innovative property agency dedicated to delivering exceptional real estate solutions. We are known for blending technology, creative marketing, and forward-thinking strategies to transform the way properties are bought, sold, and rented in Singapore through brands such as SmartSeller. If you are passionate about property, tech, and creating compelling content, this is your chance to make an impact.

Role Overview:

We are looking for a Property Market Analyst who is analytical, data-driven, and passionate about real estate trends. This role involves analyzing market data, identifying opportunities, and providing insights that support business decisions, marketing strategies, and client advisories. You will be integral in helping us understand the evolving property landscape in Singapore and guide strategic planning.

Key Responsibilities:

• Market Research & Analysis: Conduct in-depth research on Singapore’s property market, including trends, pricing, transaction volumes, and regulatory developments.
• Data Interpretation: Analyze and interpret data from various sources (e.g., URA, HDB, PropertyGuru) to generate insights and reports that inform business decisions.
• Forecasting: Develop market forecasts, identifying potential investment opportunities, pricing strategies, and growth sectors.
• Competitive Analysis: Monitor competitor activities, products, and pricing strategies, providing insights that can be used to refine Hippo Prop’s competitive positioning.
• Client Advisory: Provide agents and property buyers with accurate data insights, reports, and presentations that enhance their understanding of the property market.
• Strategy Support: Collaborate with marketing, sales, and management teams to refine strategies based on market data, helping to align business goals with market realities.
• Reporting: Prepare regular reports, dashboards, and presentations that track market performance and support strategic initiatives.
• Trend Spotting: Stay up-to-date with economic indicators, demographic shifts, and other factors influencing the property market, offering timely insights.

Qualifications:

• Education: Bachelor's degree in Real Estate, Business, Economics, Finance, or a related field.
• Experience: At least 3 years of experience in property analysis, real estate consultancy, or a related field.
• Analytical Skills: Strong analytical abilities, with proficiency in data analysis tools such as Excel, Tableau, or other business intelligence software.
• Research Skills: Ability to conduct thorough research, interpret complex data, and present findings in a clear and actionable format.
• Market Knowledge: Solid understanding of the Singapore property market, including residential, commercial, and HDB sectors.
• Communication: Excellent verbal and written communication skills, with the ability to present complex data insights clearly to both technical and non-technical audiences.
• Detail-Oriented: High level of accuracy and attention to detail, ensuring all data is precise, relevant, and actionable.
• Adaptability: Strong problem-solving skills and the ability to adapt quickly to changing market conditions and business needs.

Job scopes

• Assist Front Office with doing a 1st level check on KYC profiles to ensure completeness and accuracy before approval
• Perform name screening to check clients for adverse news
• Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations
• Collaborate with internal stakeholders, including compliance, risk management team and checker team to ensure alignment with company policies and industry best practices.
• Perform CDD/EDD review on high net-worth client and establish client's source of wealth according to company policies.
• Execute day to day operation tasks.
• Performing the due diligence on new/existing clients, requesting the KYC information, documentation, review, and verification of received documentation and making an analytical risk assessment.
• Periodically evaluate existing Clients according to established policies and procedures.
• Periodical review of KYC records as to completeness, including verifying that due diligence has been performed and that standards are complied with; also, that the files and risk assessments are current and up to date.
• Investigating high risk clients and reporting where necessary, including Politically Exposed Persons, and obtaining all necessary documentation to complete the client file.
• Maintain continuous contact with customer to keep customer file updated.
• Communicate effectively and efficiently with relevant internal and external parties to obtain KYC documents.

Job Requirement:

• Bachelor’s degree or diploma in banking/ finance or in any related majors
• At least 2-3 years of experience in KYC role within the banking, financial, or insurance industry
• Good understanding of AML and Counter Financing of Terrorism (CFT) framework
• Good to have experience with AML monitoring and screening
• Excellent research and analytical skills
• Must have good planning and time management/prioritization skills
• Good interpersonal skills

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

*This role requires a security clearance. Eligible individuals will be prioritised.

The Role:

Our Red Team, Offensive Security Associate Analysts & Analysts work with organisations and technical teams to perform a variety of assessments and provide practical advice to keep them secure. Red team members are generally familiar with and apply themselves to most aspects of cybersecurity but specialize in penetration testing for web applications, mobile applications and APIs.

They help to ensure cybersecurity issues are identified along with their associated risks, and guide organisations to manage this risk in a practical manner.

This role will also be responsible for guiding junior talent to become cybersecurity experts as well.

You will be:

· Taking up the role of an Engagement Lead on projects, as an individual contributor, working with your team to complete projects;

· Conducting various security assessments for various technology types and environments, with a focus on penetration testing; and

· Coordinate with clients and other subject matter experts in different fields, as required in projects.

A suitable candidate would have some or most of the following attributes:

· 1 or more years of experience in offensive security or a technical security field.

· Preferred Certifications: OSCP and CREST CRT

· Demonstrate deep understanding of penetration-testing methodologies, techniques, and remediation.

· Understand technology systems and be able to identify and describe vulnerabilities in web apps/web APIs, network systems, and within code;

· Familiar with threats in the different environments, from cloud to endpoints or IoT systems to perform review of hardening controls for such systems; and

· Reactive and adaptable to new threats and technologies as they evolve.

Experience and Certification

· 1-3 years of experience in offensive security or a technical security field.

· Preferred Certifications: OSCP and CREST CRT, technology depth certifications

The Mission:

Protect and enable growth of value creators, through excellence and integrity.

To be the first choice for visionary organisations and talents, and to turn every client into a client for life.

We are passionate about providing opportunities to our team members to be the best version of themselves and building partnerships with our clients to ensure cybersecurity empowers them towards their business goals.

The Team:

Our team is made up of Information Security professionals coming from all types of professional and personal backgrounds - we have a unique, international environment and believe in having fun at work. We offer benefits to help you in your career progression and also provide training and certification opportunities, flexible hours, a great workplace environment, a culture focused on helping you become a well rounded consultant while working in a technically strong, diverse team.

About Privasec

Privasec is an independent cybersecurity consulting firm and we have been operating for more than 7 years. We have offices located in Singapore and Malaysia, as well as in 6 different cities in Australia.

We offer Cybersecurity services ranging from Offensive Security to Strategy, Governance, Risk and Compliance services, including ISO27001 implementation and adoption of other International Standards for our clients. We are ISO27001 certified, CREST Accredited and a PCI QSA company.

Job Responsibilities:

• Be accountable for the day-to-day media-related data analysis for Chinese market
• Ensure timely completion of projects
• Supervise the quality of ratings for external vendors, collaborate and provide feedback
• Create high quality reports by analyzing the issues and patterns for the market and provide feedback to technical teams
• Collaborate with technical teams to evaluate and analyze the company’s search algorithms and data, and identify opportunities for improvement
• Vet new relevance algorithms and features by rating pages and providing feedback to the engineers for improvement
• Use metrics and query logs to uncover relevance, data issues and suggest changes to algorithms
• Work cross-functionally to help resolve search and recommendations issues
• Train and lead fellow analysts, help improve overall team growth
• Translate written data/content in Chinese into English or vice versa
• Liaise with Chinese-speaking vendors and counterparts based in China

Key Qualifications:

• At least 3 years of relevant experience in analyzing large data sets and generating reports that identify patterns
• Experience with data, financial, or business analysis using SQL, macros, etc.
• A team-player who works well with cross-functional teams with exceptional interpersonal skills
• Technical - solid quantitative skills, including analytical abilities and math proficiency
• Excellent analytical and problem-solving skills
• Solid verbal and written communication skills
• Ability to work successfully with teams on multiple projects under tight deadlines
• Willingness to be proactive in bringing new, innovative ideas to the table
• Able to read and write in Chinese to liaise with vendors and counterparts based in China, and translate written and oral content in Chinses into English or vice versa

Additional Requirements

• Experience with data, financial, or business analysis using SQL, macros, etc.
• Experience with search and recommendations engines
• Experience working in the music or movies/tv space

Responsibilities:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows to identify areas for improvement. Create detailed user stories, use cases, and functional specifications.
• Project Planning: Assist in project planning and management, including defining project scope, objectives, and deliverables.
• Communication: Serve as a liaison between business stakeholders and the development team to ensure clear understanding of requirements and priorities.
• Solution Design: Work with the development team to design solutions that meet business needs and align with technical capabilities.
• Testing and Validation: Participate in testing activities to ensure that the developed solutions meet the specified requirements. Facilitate user acceptance testing (UAT).
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance business operations and efficiency.

Skills and Qualifications:

• Analytical Skills: Strong analytical and problem-solving skills to evaluate business processes and identify solutions.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with stakeholders at all levels.
• Technical Knowledge: Understanding of software development processes and methodologies. Familiarity with tools such as JIRA, Confluence, or similar.
• Project Management: Ability to manage multiple tasks and projects simultaneously, with a focus on delivering high-quality results.
• Interpersonal Skills: Strong interpersonal skills to build relationships and work collaboratively with cross-functional teams.
• Education: Bachelor’s degree in Business Administration, Information Technology, or a related field. Relevant certifications (e.g., SCRUM Master, Product Owner) are a plus.

Experience:

• Work Experience: at least 3 years of experience as a Business Analyst, preferably in an application development or software development environment.
• Industry Knowledge: Experience in the specific industry (e.g., finance, healthcare, retail) can be beneficial.

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Job responsibilities:

• Collaborate with stakeholders to gather and document business requirements for new features and enhancements.
• Create detailed user stories, use cases, and functional specifications.
• Assist in project planning and management, including defining project scope, objectives, and deliverables.
• Serve as a liaison between business stakeholders and the development team to ensure clear understanding of requirements.
• Work with development team to design solutions that meet business needs.
• Participate in testing activities and facilitate user acceptance testing (UAT).
• Analyze business processes and workflows to identify areas for improvement and recommend solutions to enhance business efficiency.

Requirements:

• Bachelor’s Degree in Business Administration, Information Technology, or a related field.
• At least 2 years of experience as a Business Analyst, preferably in an application development or software development environment.
• Excellent analytical and problem-solving skills to evaluate business processes and identify solutions.
• Understanding of software development processes and methodologies.
• Familiarity with tools such as JIRA, Confluence, or similar.
• Ability to manage multiple tasks and projects simultaneously.
• Excellent verbal and written communication skills to effectively interact with stakeholders at all levels.
• Excellent interpersonal skills to work collaboratively with cross-functional teams.
• Knowledge of Agile methodology, certification in Scrum Master is a plus.

RESPONSIBILITIES

• As the Company's representative, oversee the Company's operations to ensure business runs smoothly and effectively
• Provide administrative support to the business operations
• Handle, organize and perform filing of business documentation, maintaining high levels of accuracy and confidentiality
• Effectively coordinate and manage meetings through proper scheduling, and preparing appropriate agenda
• Prepare relevant reports, contracts and documentation (including translation of documents)
• Prepare periodically reporting to Management and HQ

REQUIREMENTS

• Diploma or Bachelor Degree in Business Administration or related
• Minimum 5 years relevant working experience in operations, finance or relevant
• Strong organizational skills with ability to multitask and prioritize effectively
• Excellent communication (written and spoken) skills in English, Mandarin and Bahasa Indonesia (Native) to liaise with counterparts from various countries
• Willing to travel within short notices

5 days work week (Monday to Friday)

4 hours per day (Either 9am - 1pm OR 2pm - 6pm)

OPERATION
• Assisting in processing for domestic and export order
• Assisting in consolidating and tracking shipments.
• Assisting in overseeing buyer orders, ensure timely execution and delivery management.
• Assisting in managing inventory levels to ensure smooth operations.
• Assisting in the management of social media platforms. (Instagram & Tiktok)

ACCOUNTING
• Assisting in processing expense invoices from vendors

Key Requirements:

• A positive and proactive individual

• Preferably familiar with SAP and social media platforms

Job Responsibilities:

• Process buyers' orders and manage customer service inquiries.
• Coordinate the preparation of samples.
• Work closely with production teams to manage order lead times, resolve daily issues, and ensure timely delivery.
• Liaise with suppliers and clients to facilitate smooth operations.
• Prepare quotations, tenders, purchase orders, delivery orders, and handle data entry.
• Plan and manage the delivery schedule to ensure on-time fulfillment.

Requirements:

• Experience in the garment industry or a Diploma in Fashion Merchandising or a related field.
• Strong communication skills.
• A team player who is self-motivated, driven, and proactive.
• Detail-oriented with a strong willingness to learn.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Location: Central, Singapore
Employment Type: Full-time
Package: SGD 6 – 7K/month + Bonus

Company Overview
A leading organization in the field of Cyber Security Technologies is seeking a skilled IT Service Desk Analyst to enhance its IT service and support team in Singapore.

Position Summary
An exciting opportunity has opened for an IT Service Desk Analyst in Singapore. This role involves providing IT support for the APJ region, focusing on desktop and laptop systems, applications, mobile devices, and related technologies. Responsibilities include handling user inquiries, managing end-user assets, onboarding new hires (both locally and remotely), creating user and email accounts, and imaging and deploying computers. The ideal candidate will excel in a fast-paced environment, demonstrating strong communication skills and a commitment to excellent customer service. Organizational skills and the ability to manage multiple tasks are essential.

Key Responsibilities:

• Monitor, maintain, and troubleshoot computer systems and network issues.
• Process support tickets efficiently within established SLAs while ensuring high customer satisfaction.
• Install and configure laptops, printers, phones, operating systems, applications, and other necessary equipment.
• Image computers according to specifications using SCCM/JAMF/MDM.
• Maintain Active Directory.
• Provide support for Office 365 and corporate software.
• Assist in deploying new applications and hardware.
• Repair and support equipment as needed.
• Act as the security liaison in the Singapore office, ensuring compliance with security policies.
• Take on additional tasks and projects as required.

Qualifications:

• 5 to 8 years of experience in a helpdesk support role with strong troubleshooting skills.
• Solid knowledge of Microsoft Windows OS, Microsoft Office suite, Mac OS, and Mac management.
• Experience with Active Directory management and Exchange administration (including email accounts).
• Strong relationship management skills with stakeholders across the APJ region.
• Ability to handle support requests alongside other priorities.
• Team player with a collaborative spirit in a regional and global context.
• Ability to work independently in a fast-paced environment.

This position is perfect for individuals looking to make an impact in a supportive team environment while contributing to important IT initiatives.

If you are interested in the opportunity, kindly apply with your updated CV.

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

We're seeking a talented Market Insight Analyst based in Singapore to analyze the media trend in the India market. You will leverage data analysis and market research techniques to uncover trends, identify opportunities, and inform strategic decision-making.

Job Description:

• Oversee the quality of ratings from external vendors and ensure accurate assessment of content relevance for Tamil media.
• Generate detailed reports that analyze issues, patterns, and trends specific to Tamil media content.
• Use data analysis tools (SQL, Python, Tableau) to identify insights and uncover relevance issues within query logs and metrics.
• Collaborate closely with statisticians, engineers, and data scientists to evaluate and refine search algorithms.

Requirements:

• BA/BS or equivalent industry experience in Business Administration, Business Analytics, or relevant.
• Experience data analysis tools such as SQL, Python, Tableau.
• Familiar with search and recommendations engines.
• Experience analyzing large data sets and generating reports.
• Able to read and write in Tamil (min. B3 in 'O' level Tamil or equivalent certifications) to read, analyze and write content in Tamil.
• Good knowledge of India media such as music and movie industries is required to support the India market.
• Excellent analytical and problem-solving skills.
• Ability to work effectively with teams on multiple projects under tight deadlines.
• Willingness to be proactive in bringing new, innovative ideas to the table.