Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Key Responsibilities:

• Conduct thorough analysis of business processes, systems, and requirements to identify opportunities for improvement.
• Collaborate with stakeholders to gather and document detailed business requirements, ensuring a clear understanding of project strategies and objectives.
• Create, Groom and maintain Business Requirements / User stories, Data models and Data flow, Functional Specifications to effectively communicate business requirements to development teams.
• Perform data analysis to extract valuable insights, identify trends, and support informed decision-making.
• Collaborate with technical teams to ensure that solutions align with business requirements and are delivered within established timelines.
• Facilitate workshops and meetings with stakeholders to elicit and validate requirements, and to address concerns and questions.
• Develop and execute test plans to ensure that delivered solutions meet specified requirements and quality standards.
• Assist in change management activities, including communication, training, and support, to ensure a smooth transition during the implementation of changes.
• Monitor and assess the performance of implemented solutions, and recommend further optimizations as needed.
• Contribute to continuous improvement initiatives by identifying areas for enhancement and proposing innovative solutions.

Qualifications:

• Bachelor’s degree in Business Administration (or) Accounting (or) Information Technology, (or) related field.
• Proven experience around 8-12 years as a Business Analyst in a similar role is required.
• Conversant with Agile practices and methodologies. Exposure to JIRA and Confluence is strongly required.
• Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
• Experience with data analysis tools and techniques.
• Familiarity with project management methodologies and tools.
• Detail-oriented with excellent organizational skills.
• Ability to work independently and collaboratively within a team

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Our Mission
At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters
• Lead case swarming and training sessions for frontline teams
  

Qualifications

Your Experience

• More than 5 years of customer-facing technical support experience
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience working with Firewall Central Management Systems
• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
• Working knowledge of Security services (IDS/IPS, Firewalls etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Excellent Chinese & English written and verbal communication skills are required
• Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products is a plus
• Willing to work in flexible and varying shift times including weekends and evenings is a plus
• Travel to customer sites in the event of a critical situation to expedite resolution as required (if needed) is a plus

Additional Information

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.

Responsibilities

• Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
• Ensure employee inquiries are properly researched and handled in the most complete and professional way.
• Connect with employees by phone and email to explore their needs and determine the level of support required.
• Use your exceptional analytical skills to research and resolve complex and sensitive issues.
• Take ownership in the employee experience and contribute directly to the company culture for all employees.
• Obsess over the customer experience in every interaction.
• Document employee inquiries and resolutions accurately and effectively in a customer relationship management system.

Requirements:

• Minimum of 3 years related experience in employee support and have good working knowledge of the dependencies between company policies, benefits, payroll and HRIS.
• Or, you bring a minimum of 4 years of experience in customer service support and a working knowledge of Human Resources. Bachelor’s degree or equivalent and relevant work experience.

Summary

This role is expected to conduct onsite observations, waste walks and time-studies to identify the potential improvement opportunities in the process flow. The ability to collect and record data in an organized manner and the ability to produce summary reports are important in this role.

Responsibilities

• Perform waste walk and time studies in the data server operations and ensure the accuracy of data as assigned.

• Updating the collected data in the standard formats in excel/gsheet.

• Prepare weekly/bi-weekly summary reports using collected raw data, identified problems and caused, and improvement recommendations

• Any other ongoing tasks related to the current projects

• Ability to stay inside data center floors for prolonged periods (2 hours approx.) each time under some level of machine noise

Requirements

• Studies complete or ongoing in Diploma/ Degree in Industrial Engineering, Business Administration or Logistics

• Proficient in Microsoft Office – Excel, Word, PowerPoint

• Strong analytical skills, coordination and reporting skills

• Good communication skills to work with different levels of personnel

• Basic understanding on production processes and information flow would be added advantage.

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

About EBC

Ethos BeathChapman (EBC) is a global group of executive search experts in Australia, Asia and EMEA, with a broader network beyond. We connect exceptional people to exceptional companies. In Asia, our multidisciplinary expertise covers specialised functions across Banking & Financial Services, Accounting & Finance, Technology, Legal & Compliance, Industrial, Life Science, Supply Chain and Procurement, Consumer & Healthcare recruitment markets, among others. Part of Will, EBC has ten offices worldwide in Australia, Singapore, Hong Kong, Japan, China, Philippines, Netherlands and the UK.

The Role

We are looking for a senior and capable individual to lead our high-calibre Talent Engagement Team (TET) and Sourcing Excellence Team’s (SET) within our Enablement Office. This role will be regional in scope giving you the opportunity to travel across all our offices in Asia. This person would be able to sit in either Singapore, Hong Kong, or the Philippines.

The TET and SET were conceived to add market leading candidate support for our Consultants and is therefore crucial part of our business. The TET and SET’s key strengths include uncovering hard-to-find candidates, candidate research and building shortlists, market mapping, retainer delivery and possessing in-depth market expertise. TET focuses around more senior, technical and retained/exclusive roles and are heavily involved with candidate interaction.

The Head of Research and Consultant Support will play a pivotal role across three main areas:

1. Technology & Process Improvement

• Take the initiative to understand EBCs technology stack and general operating environment as it pertains to the TET
• Proactively seek to create efficiencies, better ways-of-working and automations within the TET function
• Take a lead to manage existing ongoing projects through current phases and ultimately, successful completion
• Influence a generalised adoption of ATS and CRM systems, data driven work styles, and a culture of continuous improvement

2. Leadership & Training

• Effectively manage and lead a team of 25+ talent engagement and sourcing/delivery experts across APAC
• Discuss and identify individual target areas of development and drive consistent performance
• Develop and implement learning and development strategies for the overall development and continuous upskilling of the team
• Build collaborative relationships with key stakeholders and be persistent in delivering world-class sourcing capabilities

3. Sourcing Support & Execution

• Successful execution on complex and senior-level mandates and searches via strategic and multi-channel sourcing methodologies
• Mastery of sourcing technologies such as Robotic Process Automation and AI tools
• Contribution to the development and implementation of candidate initiatives such as newsletters, marketing campaigns and sourcing strategies

Experience and Qualifications

• A degree in business, information systems or a related discipline
• Minimum of 5 -10+ years of experience in recruitment or corporate talent acquisition.
• Minimum 3+ years of leading a recruitment or corporate talent acquisition team.
• Prior experience sourcing and qualifying senior candidates for a variety of roles
• Prior experience in business analysis, data, change management, or process improvement preferred but not a must
• Passion and drive to be a subject matter expert with the latest technologies concerning the headhunting and talent management industry
• High organisation skills with ability to hit deadlines and work to timelines
• Strong problem-solving skill
• Excellent communication skills to influence and work with stakeholders of all levels and backgrounds
• Understanding data / market insights where data insights and decision making is the norm

What is in it for you?

• Highly competitive base salary (SGD 8-10k per month) + commission + additional bonuses
• Flexible Work Arrangement – (Including 1 week work from anywhere)
• Luxury Incentive Trips
• Health and Dental Insurance
• Gym Membership
• Mature and autonomous culture

This is what your career at EBC could look like: www.ethosbc.com/careers

www.ethosbc.com | www.linkedin.com/company/ethos-corporation| #BeExceptional

BeathChapman (Pte. Ltd.)

EA Licence No. 16S8112

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Work Experience – L1

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

Work Location: City Hall

Job Responsibilities:

• SOA (Statement of Accounts) – Consolidate all invoices/sales figures and send to every customer for every closing month. Resolve discrepancies and answer queries on sales invoices
• Account receivable –To follow up/fill up with the payment to update new SOA/Accounts Receivable excel file per customer after sending SOA to customers. Identify missing payments and inform team to double check with relevant departments/customers
• Transfer of tax invoices from B2B to Inventory team
• Send NAV transfer list per department to each WhatsApp group for unconfirmed cost prices

Job Specifications:

• At least 1 year of experience in administrative tasks
• Good interpersonal skills
• Good time management skills
• Proficient in Microsoft Office

**The successful hire will be required to commit at least 3 days per week between Mon to Fri from 9am to 6pm

The Role:

My Client is a leading Capital Markets firm we are looking for a Credit Risk Analyst to join the team in Singapore. Reporting to the CRO, you will be given the opportunity to work with global stakeholders and grow your career in a leading brand name within the Commodities industry.

Key Responsibilities:

• Assessing and analysing new and existing counterparties and minimize Credit Risk across the business
• Identify Credit Risks and recommend credit ratings, limits, credit structure and contractual terms to the senior leaders
• Managing relationship with Front Office (originators & traders) and ensure commercial and credit risk interests are understood and reconciled;
• Monitoring of trading exposures (individual and portfolio) on daily basis to ensure trading activity remains within approved limits;

You must:

• A bachelors degree in a reputable university
• At least 1 to 3 years of Credit / Credit Risk experience
• Strong understanding of Risk frameworks and tools
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Job scopes

• Investigate and resolve customer remittances queries in accordance with established service level agreement and payment guidelines
• Work with business units , agent banks/correspondent banks to resolve remittance queries
• Process failed remittances in accordance to procedures
• Other ad hoc tasks assign by Team Manager

Job requirement

• Diploma/Bachelor’s degree in finance or any related fields
• At least 6 months to 1 year of experience in banking operations role
• Related experience in payments is a plus
• Good to have experience in Banking or financial industry.
• Proficiency in MS Word, MS Excel, MS PowerPoint with O365.
• Good communication and interpersonal skills, able to effectively communicate with the team

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• MNC
• Location: East (Near MRT)
• Monday to Friday 830am to 530pm
• AWS provided

Job Description:

• Manage and build relationships with existing distributors
• Prepare monthly sales forecasts for distributors
• Coordinate with the factory on product details, shipments, and pricing
• Communicate with distributors regarding orders, shipping dates, etc.
• Monitor and track distributors' sales targets
• Oversee aspects of production, sales, and inventory
• Handle Accounts Receivable (AR) collection

Requirements:

• 1 to 2 years of experience in sales support

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

Our banking client is currently seeking a business analyst to join a new project focused on developing a trading execution platform spanning all asset classes. This position is an individual contributor role and requires direct domain expertise in trading technologies to effectively communicate and collaborate with front office stakeholders.

Position Overview:We are seeking a highly skilled Business Analyst to join our team and act as a liaison between business stakeholders and technology teams for our investment execution platform. The ideal candidate will possess a deep understanding of both business processes and technological capabilities, enabling them to effectively translate business requirements into technical solutions. This role offers an exciting opportunity to contribute to the development and enhancement of our investment execution platform while collaborating closely with cross-functional teams.

Key Responsibilities:

• Collaborate with business stakeholders to understand their needs, goals, and challenges related to the investment execution platform.
• Analyze and document business requirements, processes, and workflows, ensuring alignment with strategic objectives and regulatory requirements.
• Work closely with technology teams to translate business requirements into technical specifications and user stories.
• Conduct thorough analysis and impact assessments to identify potential risks, dependencies, and opportunities for optimization.
• Facilitate communication and collaboration between business stakeholders, development teams, and other relevant stakeholders throughout the project lifecycle.
• Act as a subject matter expert for the investment execution platform, providing guidance and support to stakeholders as needed.
• Conduct user acceptance testing (UAT) and ensure that delivered solutions meet business requirements and quality standards.
• Provide ongoing support and maintenance for existing features and functionalities, troubleshooting issues and implementing enhancements as necessary.
• Stay current on industry trends, best practices, and emerging technologies related to investment management and execution platforms.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field. Advanced degree or professional certifications (e.g., CBAP, PMP) preferred.
• Proven experience as a Business Analyst or similar role in the financial services industry, with a focus on investment management or execution platforms.
• Strong understanding of investment products, trading workflows, and regulatory requirements (e.g., MiFID II, Dodd-Frank).
• Excellent analytical, problem-solving, and communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
• Experience working in an Agile development environment and familiarity with Agile methodologies (e.g., Scrum, Kanban).
• Proficiency in business analysis tools and techniques, such as process modeling, data analysis, and requirements elicitation.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities with a high degree of autonomy and attention to detail.
• Strong interpersonal skills and the ability to build and maintain positive relationships with diverse stakeholders at all levels of the organization.

Job Summary:

As a Technical Analyst, you will play a pivotal role in leveraging technical expertise to analyze, enhance, and support existing applications, contributing to the achievement of organizational objectives through diverse technical initiatives.

Responsibilities:

• Conduct comprehensive research and analysis within specialized technical domains.
• Collaborate cross-functionally to interpret requirements, propose technical solutions, and support project implementation.
• Develop and maintain expert knowledge in relevant tools, processes, and emerging trends in the technical landscape.
• Drive process improvement initiatives, implement best practices, and ensure efficient workflows.
• Identify potential risks, opportunities, and constraints within the technical realm and provide strategic recommendations.
• Cultivate and maintain productive relationships with stakeholders internally and externally.
• Ensure compliance with established processes, regulations, and industry standards.
• Contribute technical expertise to various phases of projects, from conception to completion.

Qualifications:

• Bachelor's degree in a relevant field or equivalent practical experience.
• Proficiency in programming such as Python,Java, Bash Scripting
• Proficiency in Linux
• Proficiency in PL/SQL or Oracle SQL
• Familiarity with Agile methodologies and experience in browser-based applications is advantageous.
• Certification in programming or software design would be beneficial.

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R1656741

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Monday to Fri 8.30 to 5.30pm
• Basic + AWS + VB + Phone allowance
• Great Career Progression

Job Details

• Assist and summarize the monthly closing/forecast of all entities
• Preparation of the forecast, proposal of corrective actions
• Manage consolidation of monthly forecasts with preparation of detailed commentary on variances, investigation of unusual variances leading to resolution of issues
• Develop periodic management reports and presentations
• Assist with daily scheduling, appointments and meetings, and follow up on action items
• Provide administrative support to the Management
• Perform any other ad-hoc tasks assigned.

Job Requirements:

• Team player with strong interpersonal skills with the ability to deal with all levels of people
• Candidate shall have at least 5 years of account or business reporting experience
• Good command of English, good communication and interpersonal skills
• Critical and analytical thinking
• Candidate shall be proficient with MS Office and Power Point applications.
• Excellent problem-solving skills and the capacity to anticipate the needs of the Director.
• Strong attention to detail and accuracy in all tasks performed

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chong Kar Howe

EA Personnel Reg. No.: R23117793

• MNC
• Location: East (Near MRT)
• Monday to Friday 830am to 530pm
• AWS provided

Job Description:

• Manage and build relationships with existing distributors
• Prepare monthly sales forecasts for distributors
• Coordinate with the factory on product details, shipments, and pricing
• Communicate with distributors regarding orders, shipping dates, etc.
• Monitor and track distributors' sales targets
• Oversee aspects of production, sales, and inventory
• Handle Accounts Receivable (AR) collection

Requirements:

• 1 to 2 years of experience in sales support

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

Overview of Role

Reporting to the Regional Head of Trade Support - APAC, this individual will be part of a team that provides trade support to Oil Trading team. In this role, you will gain hands on experience and learn the mechanics of how settlement team handle shipping documentation and monitor receivables/payments, as well as master the basic knowledge of incoterms.

Responsibilities:

• Prepare and draft invoices.
• Follow up on cargo related documentation.
• Process incoming invoices and monitor payment status
• Letter of Credit related documentation
• Assist with spreadsheet updates.
• Input or update information into trading system
• Filing/ Document Management
• Perform other ad-hoc duties assigned by your manager.

Requirements:

• Degree in Accounting, Finance or any related field
• At least 1-2 years’ experience working in trading environment a plus.
• Adept at using systems.
• Basic Letter of Credit knowledge would be good to have.
• Experience in prioritization and time management skills with ability to work under pressure in dynamic environment.
• Proficient software applications knowledge/ usage (Microsoft office)
• Team player, flexible, pro-active and able to take initiative to complete tasks.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Permanent role with variable bonus
• Hybrid
• Experience in financial analysis/ data analyst who analyze business or finance performance

Role and Responsibilities:

•  Collect, analyze, and interpret data to identify trends, patterns, and potential areas for enhancing vessel financial performance.
•  Develop insightful analysis and assist internal stakeholders to provide recommendations with the objective of financial improvement.
•  Track and submit monthly KPI Report to management.
•  Manage business unit’s / sub-business units’ implementation of improvement actions.
•  Conduct benchmarking exercises.
•  Analyse data and provide insights for P&L forecasting and budgeting.

Requirements:

•  Bachelor’s degree in either business administration, accounting, data science, statistics, mathematics, or similar subject from a recognized university.
•  Minimum 3 years of relevant working experience.
•  The expertise to deep-dive and gain insights from data is a must.
•  Excellent charting and graphical representation skills to enable effective communication of insights to management.
•  Driven and a self-starter who enjoys working in a fast-paced environment.
•  Excellent problem-solving skills and a proactive approach to challenges.
•  Proficiency in data analysis, Microsoft Excel and MS PowerPoint. SAP is a plus.
•  Effective communication and interpersonal skills to collaborate with colleagues across departments and various internal and external stakeholders.
•  Proficiency in the English language, both verbal and written.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Responsibilities

• Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
• Ensure employee inquiries are properly researched and handled in the most complete and professional way.
• Connect with employees by phone and email to explore their needs and determine level of support required.
• Use your exceptional analytical skills to research and resolve complex and sensitive issues.
• Take ownership in the employee experience and contribute directly to the company culture for all employees.
• Obsess over the customer experience in every interaction.
• Document employee inquiries and resolutions accurately and effectively in a customer relationship management system.
• Provide HR support for non-English speaking colleagues based in Korea and answer their queries.

Requirements:

• Minimum of 2 years related experience in employee support with good working knowledge of the dependencies between company policies, benefits, payroll and HRIS.
• Bachelor's degree or equivalent in Human Resources Management, Business Management or relevant field
• Able to read and write in Korean (TOPIK II Level 5) to efficiently communicate with non-English speaking locals based in Korea, pertaining to their internal HR queries. To require use of Korean language.

Responsibilities:

• Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
• Manage IMAC and desk side support services.
• Manage hard and soft break fix services for laptops and desktops.
• Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
• Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
• Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
• Ensure that each Desktop Device is installed with the appropriate Desktop image.
• Manage Desktop Devices (hardware and software) incidents through to resolution.
• Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
• Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

Requirements:

• Knowledge and experience on windows 7 OS
• Good to have – knowledge in AD and smart hands and feet support.
• Good to have – knowledge and experience of supporting MAC devices and tablets
• Experience with Service management tool – ex – Service now
• Should have good expertise on EUC tools, remote support tools, MS office and outlook.
• Preferable to have a good understanding of Lync, VPN, and mobile device support.
• Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management

About the role:

As a Market Research Analyst at Bitsmedia, your primary role will be to perform relevant research, market intelligence, competition, and consumer insights for our digital products. This also includes collecting and studying information about our users, usage trends, products, and services and effectively communicating insights to stakeholders to align future strategies.

The Market Research Analyst sits within the Growth team.

Key Responsibilities:

● Provide relevant research and data around trends, market intelligence, competition and consumer insights in the video streaming and mobile application space

● Collaborate with Content, Marketing and Product teams to understand their insight needs and align strategies with research findings

● Provide both qualitative and quantitative research; design a research project to meet the needs of the business question and determine which methodology best serves the purpose

● Analyze digital market trends, consumer behavior, and competitor strategies to identify opportunities and threats.

● Integrate data & insights from other sources and provide actionable recommendations

● Create data visualizations and reports to effectively communicate insights to stakeholders

Qualifications and requirements:

● Bachelor's degree in Market Research, Marketing, Statistics, Business, or a related field.

● Min 3 years of experience in market research and data analysis, preferably in a digital context.

● Proficiency in data analysis tools and software.

● Familiarity with market research tools and methodologies.

● Experience with data visualization tools (e.g. Tableau, Power BI).

● Strong analytical and critical thinking skills.

● Strong communicator (written and verbal) with experience presenting / socializing insights at all levels of an organization (and especially to non-researchers)

● Ability to quickly get up-to-speed and thrive in an evolving and fast-paced environment, prioritizing and handling multiple projects concurrently, often with little supervision or lack of established process

Responsibilities:

• Handle and resolve end to end post-sales queries in Japanese language for non-English speaking clients (in writing) regarding advertising products across email and chat channels
• Own and drive query resolution through collaboration with Product groups to resolve all types of generic, technical or product queries
• Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points
• Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer
• Manage escalations workflows with internal teams
• Partner with upstream technical specialists to educate advertisers on product features and common issue types
• Engage and support new product launches across the advertising platform, act as Voice of Customer for fixes and advocate for efficient resolution
• Develop as a subject matter expert across assigned product area and mentor fellow team members

Requirements:

• BA/BS degree or equivalent practical experienc with 4+ years of Technical Customer support or Operations experience
• Business proficiency (written) in Japanese (Min. JLPT N2 or equivalent certifications) to communicate with non-English speaking clients via emails and live chats
• Fluent with social media products usage and basic understanding of Advertising industry
• Experience in a Contact Centre/Service program with any Advertising Tech company is a plus

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Key Responsibilities

• Assist superior to achieve set objectives
• Liaise and communicate regularly with distributors, dealers and internal stakeholders
• Market monthly reports to superior and stakeholders
• Strengthen Service Network (3S and Service Standard)
  * Continual education and training for distributors/dealers
  * Support Distributors in their service activities including onsite field service
  * Support workshop setup
  * Assist and follow up distributors’ product registration status
• Technical Support for distributors and dealers
  * Support distributors and dealers for technical inquiries
  * MI (Market Information) processing
  * Prepare & issue Technical Bulletin for dealers
• Manage product registration and warranty administration
  * Management of distributors and dealers product registration
  * Warranty administration for dealers
• Any ad-hoc duties assigned by superior

Key Requirements

• Diploma/ITC in Automotive/Mechanical/Marine engineering or equivalent
• At least 3 years’ Technical Service in Automotive/Marine Engineering
• PC literacy and MS office skills
• Good oral and written communication
• Resourceful team player and yet able to work independently
• Able to travel overseas
• Passion in marine industry

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chong Lih Siean (Jessy)
EA Personnel Reg No: R1547998