The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of complex problems or highly innovative resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Responsibilities:

• Collaborate with cross-functional teams to support business applications.
• Manage the SDLC of assigned projects from initiation to closure, and application support and maintenance
• Responsible for translating business requirements into technical specification and possible solutions.
• Design, build, implement software solutions using .NET technologies for Windows and web-based applications.
• Ensure compliance of all security measures in application development processes.
• Maintain technical documentation and user guides.

Requirements:

• Diploma/Degree in Computer Science, IT or equivalent.
• Minimum 3 years in application development and support.
• Proficient and hands-on experience in ASP.NET, IIS, web API, HTML, CSS, JavaScript, AJAX, MVC framework or other web design framework.
• Experienced in Internet technologies, application servers and database.
• Have completed at least one project life cycle.
• Outstanding analytical, problem-solving and time management skills.
• Self-motivated and results-oriented team player who takes accountability.
• Ability to work individually with minimum supervision and multi-task.
• Strong communication and collaboration skills.
• Experience in web security will be added advantage.

This role will be expected to drive and manage the Business Requirements and Functional Solution aspects of developing an enterprise solution for the new Vanguard Enterprise system to support HR, Finance and Procurement services in Vanguard Nursing Home.

You will also help to advise the organisation on the key ICT trends and best practices locally and internationally to meet the vertical business domain’s objectives. Assess applicability for adoption, manage user requirements, and provide IT solutions to bridge business needs.

• Involvement in Business Analysis Planning and Monitoring
• Analysis of stakeholders’ needs, scope the problem and develop business case to address the problem
• Assess current state, analyse stated requirements of stakeholders and accurately defines business need within specified scope
• Uncovering and capturing requirements as stories into a master story list
• Build narratives and acceptance criteria for the highest priority stories in upcoming iterations/sprints
• Validate the acceptance tests
• Progressively sign off completed stories with users
• Provide continual feedback to the development team

Requirements / Qualifications:

• Graduate Degree in any discipline
• Experience in Agile will be an advantage
• Consulting or Business Analysis experience
• Strong analytical, conceptualisation and problem solving skills
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Results and customer oriented
• Team player with strong organization and people handling skills
• Excellent communication skills, both oral and written, with ability to pitch ideas and influence stakeholders

Job Responsibilities and Duties

• Speaking with clients over the phone and online.
• Understanding client needs and objectives.
• Addressing enquiries and resolving concerns efficiently and proactively.
• Processing client orders or complaints.
• Building client relationships.
• Documenting calls and filing written reports.
• Reporting to a group manager and working with the team to achieve targets.
• Attending meetings and training programs.
• Prepare monthly reports such as

1. Stock balance reports and billing reports for 3PL & 4PL clients
2. Sample report for Inter-company
3. Warehouse utilisation report (Migrant to Power BI)
4. Secondary assembly services billing for Inter-company

• Support in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities (3PL & 4PL).
• Review 3PL, 4PL, inter-company W&D agreements and assist in preparing agreements.
• Attend to other ad-hoc duties as assigned.

Job Requirements

• Have obtained at least a GCE 'O' or 'N' Level.
• Preferable with at least 1 year of call centre experience in any industry
• Proficient in Microsoft Excel
• Power BI and Business Central will be added advantage.
• High-level written and verbal communication skills.

Job Responsibilities and Duties

• Support the Operations Manager in the monitoring and analysis of performance data such as KPI and productivity reports, as well as financial data such as billing reports and account P&L.
• Prepare the warehouse operational report and ensure actual cost are kept within budget.
• Identify opportunities and implement cost-saving initiatives to reduce operational costs without compromising service level.
• Assist team member to provide creative and innovative approaches to solve different kinds of supply chain problems.
• Collaborate with different team members to fine-tune existing solutions within the warehouse or implement new software.
• Assist in determining the factors of errors in Business Central and provide solutions for rectification.
• Spearhead continuous improvement projects within the warehouse, from process gap identification to solution design and implementation, as well as operational change management.
• Work closely with large datasets to retrieve data and compile it into digestible and actionable dashboards for effective decision making.
• Proactively monitor the trends in the reports, understand the changes on the warehouse utilisation or operational environment and work together with Operations Manager to explore reasons behind and actions to drive performances accordingly.
• Prepare Jet Reports for departments if needed and assist in resolving the Jet Reports issues (Will be migrating to Power BI).
• Prepare monthly reports such as
• Stock balance reports and billing reports for 3PL & 4PL clients
• Sample report for Inter-company
• Warehouse utilisation report (Migrant to Power BI)
• Secondary assembly services billing for Inter-company
• Support Operations Manager in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities (3PL & 4PL).
• Review 3PL, 4PL, inter-company W&D agreements and assist in preparing agreements.
• Review external warehouse agreements and assist in renewing.
• Attend to other ad-hoc duties as assigned.

Job Requirements

• Bachelor's degree from an accredited university or college in computer science.
• Work experience as a data analyst or in a related field.
• Ability to work with stakeholders to assess potential risks.
• Proficient in Microsoft Excel (including pivot tables)
• Power BI and Business Central will be a plus
• Detailed oriented and numbers driven.
• Good understanding of the value creation in supply chain with respect to the overall business objective.
• Ability to analyze existing tools and databases and provide software solution recommendations.
• High-level experience in methodologies and processes for managing large-scale databases.
• Demonstrated experience in handling large data sets and relational databases.
• Understanding of addressing and metadata standards.
• High-level written and verbal communication skills.

Responsibilities:

You will ultimately hold responsibility as the Singapore regional logistics order to shipment, subject matter expert. Understanding and representing everything about spare parts order through successful customer shipment will be the focus of this role. Duties involve but are not limited to: shipment monitoring and status, supply chain services, inventory control, WMS / ERP system reconciliation, critical parts availability, B2B order management, shipment of products via approved carriers, and third-party warehousing.

Evaluate customer support and field service commitments to ensure customer requirements are met. Provide data analysis for improvement cycles; and participates in process/rating improvement efforts. Assists in developing logistics plans, procedures, and best practice.

Transact and maintain spare parts inventory to ensure inventory accuracy. Work with cross-functional teams to optimize parts availability and collaborate with other functional logistics team members to identify requirements and to meet project deliverables. Focus will be customer support and inventory management as well as collaborations with internal and external stakeholders. Influencecustomer satisfaction, driving value-added efficiencies for the company as a whole.

This role will be a remotely managed. Successful candidate will be self-motivated, working with minimal day to day operational instruction. Key responsibilities include:

• Support multiple business functions (from Global Customer Care centers to Field Engineers) to assist and resolve spare parts inventory discrepancies by transacting, reconciling, creating manual orders, cancelling orders and intercompany invoices and reversing transactions.
• Act as logistics point of contact addressing internal customer spare parts order status requests and ensuring smooth progression accordingly.
• Review EDI feeds to ensure any required manual orders are created for Field Engineers and to reprocess any EDI errors.
• Continuous training support for Global Logistics and Regional Admins to ensure proper order and delivery process flow.
• Reconciliation of inventory OHB issues, understanding / driving RCCA, overall ensuring high levels of inventory accuracy thus minimizing order delays.
• Organizes and handles a variety of logistics issues in a Service Logistics environment.
• Resolve receiving discrepancies for inbound customer spare parts returns in a timely manner. Address repeated, systemic issues by identifying long-term solutions.
• Assist parts escalations team for urgent P1 (priority) orders to ensure parts inbounded passes quality inspections, country of origin (COO) and Harmony Tariff Schedule (HTS) codes are loaded in SAP, monitor shipments until order is delivered to ensure it reaches the Field Engineer (FE) in a timely manner.
• Monitor aging inventory – Keep oversight of global inventory locations ensuring material is progressing as expected. Work with Management and key operational stakeholders to resolve any obstacles preventing expected material flow.
• Support user acceptance testing (UAT) scenarios testing for platform updates in vendor program management or internal SAP changes.

Requirements:

• Excellent written and verbal communication skills.
• Excellent analytical, problem-solving and organizational skills are required.
• Proven track record of surpassing objectives and delivering exceptional results.
• Working knowledge in SAP and 3PL Warehouse Management Systems
• Understanding of global trade and compliance rules / regulations
• Ability to perform multiple actions across multiple regions.
• Strong data, computer and analytical/problem solving skills and presenting solutions
• Self-driven and able to work under pressure with a sense of urgency
• Collaborative and team-oriented attitude, willing and excited to work with a global team
• Prior experience in logistics operations in freight, warehousing, courier modes, Inventory, SOX compliance and third party return experience is desired.

Education & Experience:

• Bachelor’s degree in Logistics & Supply Chain, Business Administration or Material Management or equivalent experience in a Logistics environment.
• Minimum 2-3 years related industry experience in supply chain, inventory control or distribution and logistics.
• Demonstrated ability to manage multiple projects.
• Proficient in Excel, Access and Microsoft Office applications.
• Experience in SAP or other ERP systems.

Our client is a local bank.

Location: Raffles Place

Benefits:

• Competitive salary package and benefits
• Hybrid work arrangement (depending on responsibilities)
• Learning and development opportunities

Responsibilities:

• Assist in the implementation of the HCM system.

• Work closely with stakeholders to collect and analyze business requirements for implementing support systems.

• Develop and implement thorough test plans, including test cases and scenarios, to ensure comprehensive testing coverage.

• Coordinate User Acceptance Testing (UAT) activities, collaborating closely with end-users to verify that system functionality meets their requirements.

• Collaborate with cross-functional teams to facilitate successful system implementation.

• Document system requirements, specifications, and test results for future reference and knowledge sharing.

• Provide support for other projects and day-to-day activities within the Payroll team.

Requirements:

• At least 4 - 5 years of experience in payroll operations.

• Demonstrated proficiency in supporting system implementation and testing, preferably within HR systems or a similar capacity.

• Robust analytical and problem-solving abilities enabling comprehension of intricate business requirements and their translation into system specifications.

• Track record of developing and executing comprehensive test plans, encompassing unit testing, integration testing, and UAT.

• Capable of thriving in a fast-paced environment, adept at managing multiple priorities, and consistently meeting project deadlines.

• Meticulous attention to detail coupled with adept project management skills.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

inc04090605

Purpose and Scope

Accelerate the organization’s data strategy through:

• Developing business models founded on data analytics (forecasting, automation etc.),
• Analysis of market trends and uncover insights that would provide opportunities for business growth,
• Data management framework development within organization.

The primary function of this position is to drive in-house business intelligence models that uses a variety of analytical tools such as Python and Power BI. If you are excited about deriving insights from data related to the Solar industry, we want to hear from you.

Key Roles and Responsibilities

• Execute/modify/update in-house business intelligence models
• Gather market data and analyze trends in commodities
• Develop automation processes and data management framework to support business and operational needs
• Build and query relational backend databases in Azure SQL
• Create data reports, visualizations and meaningful analyses to support data-driven business decisions

Preferred Skills & Characteristics

• 2+ years hands-on experience in Python (e.g. especially in packages like NumPy, Pandas) and SQL or any data analysis langauge. Version control systems (e.g. Git) is a plus.
• Knowledge in statistics, probability and open-source machine learning libraries (e.g. scikit, tensorflow)
• Proficiency in data visualization tools (Power BI)
• Proficiency in Office, Excel and VBA
• Able to work effectively in a team setting

Job Description:

1. Provide on-going application support and be involved in various stages of the SDLC with lead project teams.
2. Perform user requirement analysis for the development / implementation of new systems and/or enhancements to existing systems.
3. Evaluate potential solutions and make recommendations to resolve business problems.
4. Involvement in the system integration testing phase prior to implementation.
5. Plan and coordinate end-user training for any system implementations or enhancements.
6. Liaise closely with business users and build good rapport.
7. Liaise closely with project teams on test case reviews, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
8. Support the team in defining project requirements, tracking and documentation.
9. Provide 24/7 primary application maintenance support, rotational basis.
10. Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.
11. Assist team in Change Approval Board and Pre-commissioning preparations.
12. Lead team and front users in problem investigations and resolutions.
13. Review Vendor SLA reports.
14. Create/Update SOPs.
15. Support transition phases from project to operations.

Requirements / Qualifications:

1. Successful track record in service management, user and vendor management (good to have).
2. Experience in MS Windows environment & application support.
3. Strong analytical skills and ability to work independently.
4. Experience in healthcare industry is an added advantage.
5. Degree in Computer Science, Computer Engineering or equivalent.
6. Experience in SAP Applications/Modules is an added advantage.

Hype Media Pte. Ltd., a dynamic and growing large format printing company, is currently seeking a reliable and experienced Van Driver with a Class 3 license to join our team. The ideal candidate will also assist in the setup of stickers, banners, posters, and signages at various installation sites.

Responsibilities:

1. Safe Transportation:Operate company-owned vans in a safe and responsible manner.
   Ensure the secure and careful handling of both workers and print materials during transit.
   
2. Installation Support:Assist the installation team in setting up stickers, banners, posters, and signages at various installation sites.
   Provide support as needed, ensuring the timely completion of installation projects.
   
3. Delivery Schedule:Execute daily delivery schedules to meet customer requirements.
   Communicate effectively with the dispatch team for any updates or changes.
   
4. Vehicle Maintenance:Conduct routine inspections and maintenance on the assigned van.
   Report any mechanical issues promptly to the maintenance team.
   
5. Documentation:Maintain accurate records of deliveries, completed orders, and installation work.
   Ensure all necessary paperwork, such as delivery receipts, is completed accurately.
   

Requirements:

• Proven experience as a van driver or in a similar role.
• Valid driver's license with a minimum of 2 years of a clean driving record.
• Ability to assist in the installation of stickers, banners, posters, and signages.
• Physically capable of lifting and carrying heavy items.
• Proficiency in both English and Mandarin.

Work Hours:

• Monday to Friday
• 10:00 am to 7:00 pm

After-Hours Policy:The company vehicle is to be left at the company premise after work hours.

How to Apply:If you meet the qualifications and are interested in joining our team as a Van Driver & Installation Support, please submit your resume and a brief cover letter to [email protected]. Please include "Van Driver" in the subject line.

Hype Media Pte. Ltd. is an equal opportunity employer, and we welcome candidates from all backgrounds to apply.

Job Description:

Provide ad-hoc IT maintenance support/Helpdesk, troubleshooting, monitoring, and resolving desktop PC and printer issues on customer site. Be the first point of contact to customer calls on IT related problems. Involve in deployment of new hardware and/or software for multiple users and locations. Perform installation and troubleshooting of IT hardware & software in a large and fast paced user environment. Standby Duties may be required. Open to working in customer premises. Ad-hoc duties that may be assigned by reporting manager.

Responsibilities:

•Required skill(s): Microsoft O/S (XP, Vista, Win7, 2000, 2003, 2008), Desktop/Workstation, Server support in end user environment.

•Possesses good interpersonal, analytical and problem solving skills

•Must be highly-customer focused and diligent towards customer related service issues

•Must be Self-motivated and committed

•Able to work in a team, is meticulous and has experience in interaction with customers and vendors

PURPOSE AND SCOPE

The successful candidate will support the business agenda and collaborate with others to challenge boundaries and align on the strategy of Sembcorp to grow its renewables footprint in the region and globally.

KEY ROLES AND RESPONSIBILITIES

• Responsible for preparation of investment memos and management update materials
• Clearly articulating / explaining to Senior Business Leaders model logics, inputs and outputs, sensitivities, cause-effect relationship and engagement on 'what-ifs' discussions.
• Interacting with various business and functional leads to obtain their sign-offs
• Perform market research and analysis focusing on renewables and new energy sectors, to understand competitive landscape and keep abreast of movements within the industry and country
• Track and integrate multiple sources of information, including key global, regional and national developments in energy and climate, with a focus on competitor analysis, regulatory policies and strategies, and evaluate the implications, risks and opportunities Sembcorp’s energy business.
• Play a support role in business strategy development, including M&A and portfolio strategy, business case building, financial analysis, and management presentation

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in business, journalism , communications, or a related field.
• At least 3-6 years in a similar role.
• Strong writing and presentation skills and the ability to articulate ideas clearly
• Demonstrated ability in successfully working with cross-functional teams including technical, finance, risk and legal
• Be numerate with understanding of financial reports and financial analysis.
• Experienced in renewable energy business is a strong plus

SKILLS/COMPETENCIES & PREFERRED CHARACTERISTICS

• Strong written and verbal communication skills.
• Comfortable engaging with senior team members and management.
• Excellent written and verbal communication skills, including the ability to understand and integrate complex issues and convey information clearly to varied stakeholders.
• Strategic and critical thinking
• Proficient in developing presentations and reports using MS PowerPoint and MS Word.
• Strong interpersonal skills to engage effectively with stakeholders, including technical and business users.

Please apply directly on Sembcorp's career website, via the link below:
https://hrsembcorp.darwinbox.com/ms/candidate/careers/a65b07e32ab829

Remuneration will commensurate with experience and qualifications and only shortlisted candidates will be notified on next steps.

Sembcorp and its approved recruitment consultants do not ask for payment from job applicants at any point in our recruitment process. Communications requesting for such payments are fraudulent. You may refer to our advisory for more details.

• Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases
• Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements
• Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
• Translate highly technical specifications into clear non-technical requirements
• Manage the set-up and configuration of systems
• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
• Provide documentation of all processes and training as needed
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
• Perform design, implementation, and upgrades of information systems to meet the business and user needs
• Implement best practices for scalability, supportability, ease of maintenance, and system performance

Qualifications for Systems Analyst

• Bachelor's degree in computer science or information technology, or equivalent experience
• 3 to 5 years experience working with information technologies and systems analysis
• Strong computer, hardware, software, and analytical skills
• Proven ability to assess business needs and translate them into relevant solutions
• Strong understanding and knowledge of the principles and practices associated with database maintenance and administration
• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems
• Working knowledge of a wide variety of programming languages
• Excellent analytical skills

Responsibilities:

• Provide basic support to end-users and application teams for security tools, including installation, configuration, and troubleshooting.
• Collaborate with vendors to acquire necessary updates, patches, and support for security tools.
• Assist in monitoring security tool alerts and notifications, escalating potential issues to the appropriate teams when necessary.
• Maintain an up-to-date inventory of all IT security tools, including antivirus software, EDR, microsegmentation, and other security solutions.
• Regularly reconcile security tools inventory with active licenses and installations to identify discrepancies and ensure accurate asset management.
• Generate reports on tool inventory, license status, and reconciliation results for management and compliance purposes.
• Maintain organized records of reconciliation activities, updates, and communications with vendors.

Qualifications:

• Basic understanding of IT security principles and practices.
• Strong organizational and documentation skills.
• Attention to detail and a focus on accuracy.
• Familiarity with IT security tools and their functions.
• Effective communication skills to collaborate with internal teams and vendors.

Responsibilities

• Serve as the principal advisor to Customer’s business systems involving the security of the operating unit’s IT Systems.
• Perform security related statistics assessment, recommendation and reporting
• Develop and maintain baseline security standards (BSS) for servers, databases, network devices and monitoring tools
• Plan, schedule and conduct periodic BSS compliance assessment against servers, databases, network equipment and monitoring tools
• Fronting of Security Audit
• Lead in investigations, identification and managing risks, into Medium to Low Information Security incidents and threat.
• Escalate Critical/High Security incident to Incident Manager and support incident manager in the investigation.
• Oversee resolution of security related incident
• Monitor, analyze, recommend and follow through the appropriate action for security vulnerabilities and patches
• Project Advisory on IT Security and Compliance
• Administration and Control of Privileged Accounts Access Authentication Systems
• Participate in Cyber Security activation and Disaster Recovery exercise
• Perform verification, validation and risk assessment of report generated from Vulnerability Assessment and/or Web Application Penetration Test
• Expected to be attached to customer’s site as and when required.

Job Requirement

• Bachelor Degree or Diploma in Electronics, Computer Engineering or related disciplines.
• At least 3 years of relevant experiences in a cyber security setting.
• Possesses relevant experiences with any of the following:
• Vulnerability Assessment, IDS/IPS configuration/monitoring, Firewalls, TCP/IP packet analysis, Log analysis, and understanding of exploiting vectors
• Familiar with information security requirements/ standards across various industries.
• Working knowledge of best practices for incident response, network architecture, current networking technologies, security requirements, features of networks and applications, Cyber Security trends and related security issues.
• Relevant certifications such as CISSP, CISA will be advantageous

Responsibilities

• Produce intelligence outputs to provide an accurate depiction of the current threat landscape and associated risk through the use of customer, community, and open source reporting
• Produce actionable intelligence information for delivery to colleagues and customers in the form of technical reports, briefings, and data feeds
• Participate in regular threat focus meetings with fellow SOCs
• Perform detailed investigative works into all traffic anomalies against established, historical baselines of individual agencies. Reviewing and profiling the events of all monitored clients
• Assist the Security Analysts with the investigative works
• Build rules and intelligence to detect such threats and proliferate to all monitored networks. Implementing and devising detection method of such threats in our security operations thru CESM IE/MCE Rules, DB scripts etc.
• Works with R&D for new signature package for deployment.
• Filtering and fine-tuning the security events flowing to our databases
• Prepare training programme for Security Analyst and conduct knowledge sharing sessions for Security Analyst
• Working with engineering team to set up new initiatives i.e. honeypot on the Internet ADSL link to improve security incident detection capabilities
• Monitor real-time third party security feeds, forums, and mailing lists to gather information on vulnerabilities and exploits related to the client
• Assess each event based on factual information and wider contextual information available
• Any other tasks as assigned

Requirements

• Degree holder with at least 5 years' of experience in related field and capacity
• Prior experience working in a Security Operations Centre (SOC) or Computer Emergency Response Team (CERT/CIRT).
• Possessed deep interest in open source research and critical thinking / contextual analysis abilities
• Investigative and analytical problem solving skills
• An understanding of the current vulnerabilities, response, and mitigation strategies used in cyber security;
• Related professional cyber security certification, such as GCIA, CEH, will be preferred.
• Experience with intelligence analysis processes, including Open Source Intelligence (OSINT) and closed source intelligence gathering, source verification, data fusion, link analysis, and threat actor.
• Ability to research and characterize security threats to include identification and classification of threat indicators

Duties and Responsibilities

• Act as Incident first responder for a 24/7 staffed SOC, reviewing and verifying system alerts
• Assist with the development of incident response plans, workflows, and SOPs
• Maintain security sensors and tools
• Monitor security sensors and review logs to identify intrusions
• Escalate security incidents using established policies and procedures
• Perform initial analysis of security events, network traffic, and logs to engineer new detection methods, or create efficiencies when available
• Work directly with threat intelligence analysts to convert intelligence into useful detection
• Identify incident root cause and take proactive mitigation step
• Perform lessons learned activities
• Provide analysis of security log data from a large number of heterogeneous security devices
• Review vulnerabilities and track resolution
• Review and process threat intel reports
• Implement detection use cases
• Liaise with Ensign customers on security intrusions and provide swift and accurate remedial action.

Requirements

• Diploma/Degree in Information System/Information Security from a recognized institution.
• 0-2 year of working experience in networking environment.
• Basic, yet sound knowledge of network routing and switching fundamentals to include knowledge of Multiprotocol Layer Switching (MPLS)
• Basic, yet sound technical understanding of operating systems, network architecture and design
• Basic, yet sound knowledge of encryption, key management and cryptology
• Proven ability to plan and prioritize work, both their own and that of project team.
• Sound understanding of organizational issues and challenges. Able to work effectively with participants at all levels in an organization
• Ability to analyze problems and determine root causes, generating alternatives, evaluating and selecting alternatives and implementing solutions.
• Possess excellent writing skills and the ability to communicate to teammates as well as technical and executive level staff
• Results Oriented
• Fresh graduates with passion for cyber security are welcome and they will be enrolled in an extensive On-Job-Training (OJT) and training for professional certification

Preferred Skills /Qualities

• Professional information technology/security certifications such as ITIL, CCNA and CEH will be preferred but related qualification (i.e. GCIA, CISSP etc.) will be an advantage

Other Special Working Conditions

• Able to perform 12-hour shift duties (2 days’ work with 2 off-days). Working hours: AM - 8:30am to 8:30pm; PM - 8:30pm to 8:30am. Shift patterns and duration may vary from time to time.

We are looking for a business development associate/analyst to join our quest to grow our business, strengthen our service offerings and make new relations with like-minded partners. You will also support the business development in terms of research & analysis and project delivery activities. You don't need prior experience, we will be happy to help you excel in your role.

The team

Tech Observer Asia Pacific is an end-to-end contract research organisation with offices in India, Europe and the USA. Our medical communications team is looking for an business development associate/analyst to join them.

Tech Observer’s medical communications team in Singapore is made up of like-minded individuals who enjoy telling stories of science and medicine. The team works with clients in Singapore, Asia Pacific, Europe and North America from pharmaceutical, medical devices and biotechnology settings to produce high quality scientific materials. This productive and successful team works on projects from a wide range of therapeutic area including oncology, cardiovascular, endocrinology, aesthetics, consumer health, and digital health.

The position

The business development associate/analyst will support our medical communications department in Singapore. This role is crucial in facilitating the growth and success of the business development pipeline.

Roles and Responsibilities include (but are not limited to) the following:

Business development :

- Engaging potential clients through presentations and materials, responding to requests, and managing the contracting process. It involves conducting scoping calls, researching feasibility, and developing proposals.

- Assists with project setup, including timelines, resource allocation, and stakeholder liaison.

- Account and project management, maintaining client relationships, managing scope changes, and gathering feedback.

- Improves the business pipeline by monitoring and coordinating activities, using appropriate tools and metrics.

Account expansion and strategic business development

- staying informed about client needs and industry trends, deepening relationships with existing clients, and developing new client relationships.

- supports the development of marketing materials and activities.

Research and analysis

- conducts desk research and analysis to support business development and project delivery, including scoping, feasibility, and literature searches.

- develops and executes search strategies, employs various research tools and sources, and presents information effectively.

Required skills, experience and qualifications:

· Bsc level or above in a scientific or Business discipline

Graduating students are welcome to apply.

· Excellent interpersonal, verbal and written communication skills

· Mature & independent

· Strong sense of personal ownership and pride in work

· Team player and effective communicator with various stakeholders

· Exhibits initiative; flexible and curious to explore/apply more effective ways to work

· Invested in continual learning and personal growth

· Curious about the world with a global outlook

· Service-oriented mindset

· Team player and effective communicator with various stakeholders

· Flexible and agile

· Open to multi-cultural and multi-national work settings

Responsibilities

• Monitor third party security feeds, forums, and mailing lists to gather information related to the client through automated means

• Produce intelligence outputs to provide an accurate depiction of the current threat landscape and associated risk through the use of customer, community, and open source reporting

• Produce actionable intelligence information for delivery to colleagues and customers in the form of technical reports, briefings, and data feeds

• Review vulnerabilities advisories

• Review and process threat intelligence reports

• Perform detailed investigative works into all traffic anomalies against established, historical baselines of individual agencies. Reviewing and profiling the events of all monitored clients

• Assess each event based on factual information and wider contextual information available

• Review, propose and generate reports to automate or reduce low value event escalations

• Build rules and intelligence to detect such threats and proliferate to all monitored networks

• Implementing and devising detection method of such threats in our security operations through SIEM Rules, DB scripts etc

• Perform periodic analysis of security events, network traffic, and logs to engineer new detection methods, or create efficiencies when available

• Supports the development of tactics, techniques, and procedures in providing proactive threat hunting and analysis against the available information sources (e.g. Netflow, DNS and Firewall logs, etc.)

• Assist the Security Analysts with the investigative works

• Prepare training programme for Security Analyst and conduct knowledge sharing sessions for Security Analyst

• Fulfil Change Requests, Service Requests and respond to internal / external enquiries with regards to detection Use Case

• Any other tasks as assigned

Requirements

• Degree holder with at least 5 years' of experience in related field and capacity

• Prior experience working in a Security Operations Centre (SOC) or Computer Emergency Response Team (CERT/CIRT)

• Possessed deep interest in open source research and critical thinking / contextual analysis abilities

• Investigative and analytical problem solving skills

• An understanding of the current vulnerabilities, response, and mitigation strategies used in cyber security

• Related professional cyber security certification, such as GCIA, CEH, will be preferred

• Experience with intelligence analysis processes, including Open Source Intelligence (OSINT) and closed source intelligence gathering, source verification, data fusion, link analysis, and threat actor

• Ability to research and characterize security threats to include identification and classification of threat indicators

Responsibilities:

• Coordinate regional projects of International Freight Forwarding (IFF) including implementation, new product launch and development campaign.
• Ensure timely execution of monthly production processing for your assigned locations.
• Execute stringent pre/post month-end checks to continuously improve data quality.
• Improving processes by recommending operational changes.
• Maintain a high standard of data integrity.
• Perform Root Cause Analysis and Procedures to continuously improve import/ export activities to deliver better results in customers satisfaction and expectation as well as company bottom lines.
• Perform/ prepare a diverse range of business analysis tasks aimed at driving business growth for IFF business in SEA.
• Provide support regarding management data, processes and systems to business partners, Operations, SEA countries and HQ.
• Provide support in administrative matters and ad-hoc tasks assigned by HOD from time to time.
• Simplify and enhance the current processes to improve efficiency, reduce manual work and decrease risks.
• Support Business Controller and Regional Director on any tasks or projects handling requirements.
• Work closely with cross departments to understand their data needs and devise relevant solutions.
• Work closely with IT to ensure any issues are prioritised and any impact to data is minimised.

Requirements

• Minimum diploma in logistics or supply chain management
• Minimum 2 years of working experience in similar industry
• Possess Team Management Experience is an added advantage
• Proficiency in preparing, analysing budgets/ forecast/ actual financial and non-financial reports
• Proficiency in Microsoft Office (Words, Excel, Power Point)
• Affinity to excel under pressure and possess a positive can-do attitude
• Analytical and details oriented
• Collaborate with team to optimize processes
• Follow up in a timely manner
• Good interpersonal and communication skills, ability to adapt to the changing needs of the organization and demands of internal and external stakeholders
• Independent and self-starter
• Meticulous, hardworking and energetic
• Problem solver: react quickly and appropriately to problems
• Team player

Job Description:

Provide ad-hoc IT maintenance support/Helpdesk, troubleshooting, monitoring, and resolving desktop PC and printer issues on customer site. Be the first point of contact to customer calls on IT related problems. Involve in deployment of new hardware and/or software for multiple users and locations. Perform installation and troubleshooting of IT hardware & software in a large and fast paced user environment. Standby Duties may be required. Open to working in customer premises. Ad-hoc duties that may be assigned by reporting manager.

Responsibilities:

•Required skill(s): Microsoft O/S (XP, Vista, Win7, 2000, 2003, 2008), Desktop/Workstation, Server support in end user environment.

•Possesses good interpersonal, analytical and problem solving skills

•Must be highly-customer focused and diligent towards customer related service issues

•Must be Self-motivated and committed

•Able to work in a team, is meticulous and has experience in interaction with customers and vendors

The Business Analyst modifies, enhances or adapts existing or proposed systems within an organisation with the purpose of improving business efficiency and productivity. He/She plans activities involving the examination and documentation of technical requirements for new solutions to be created and user needs analysis. He analyses the feasibility of new systems and enhancements to existing systems, translates technical requirements into system specifications and writes test cases. He develops documentation and guides for the use of new or enhanced systems. He manages analysis projects.

He is open-minded and innovative in exploring new and alternative solutions to optimise systems. He is able to engage and support others in the team, and readily put forth his ideas in a clear and compelling manner.

Critical Work Functions and Key Tasks

Identify business needs

• Liaise with stakeholders to identify business needs

• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions

• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks

Analyse business processes

• Support the review of existing business processes to identify opportunities

• Develop alternative solutions to streamline processes

• Evaluate the viability and feasibility of possible improvements to processes

• Support the development of recommendations to increase efficiency of processes

• Develop reports and strategic analysis of business processes

Translate business requirements into technical specification

• Determine optimal means of meeting needs and requirements

• Translate business requirements and user needs into functional specifications

• Collaborate with developers to ensure requirements are incorporated into system design

• Function as the liaison between users and technical staff throughout the solution implementation cycle

• Work with relevant stakeholders on user acceptance testing

• Verify that business requirements are incorporated into the design

• Manage risks associated with solution integration

Faciliatate change management

• Support the development of change management plans

• Develop technical documentation and training materials

• Conduct user training to facilitate adoption of new systems

• Act as a point of contact for users regarding complex queries

Manage projects

• Schedule activities to drive deliverables toward meeting the overall project plan

• Work with users, technical staff and management to determine and resolve issues associated with project implementation

• Review work at critical milestones with team leader or sponsor to maintain their commitment and support

• Provide timely and accurate project progress information

Requirements

• Degree in Computer Science, Computer Engineering or equivalent

• 3 – 5 years of experience in the relevant field

• Experience in assessment of requirements feasibility, functional and technical design, and involved in project life cycle

• Strong analytical skills, self-motivated and ability to work independently

• Ability to communicate effectively and collaborate with teams from other IHiS departments, hospital departments and/or vendors

• Proficient in MS Office and basic understanding of Windows Servers and MS SQL

• Experience in healthcare industry is added advantage

Job Responsibilities:

· Liaise with sales team, geotechnical team and customer to collect project information

· Preparation of TBM (tunnel Boring Machine) technical offers (Design Calculations, Datasheet, Scope of supply, Method Statement, and other Supporting Documents)

· Clarification of technical requirements and technical solutions with various subsidiaries

· Order and review technical drawings with Drafting Department

· To support Herrenknecht Asia Headquarters (HAQ) sales activities of Japanese construction companies within Asia region

· Support of project manager during the execution of projects; participate in design meetings and help to prepare required technical documents.

· Assist the field service activities in Japan with required technical documents and meetings.

Job Requirements:

· A degree in Mechanical or Civil Engineering

· With 1 to 3 years of relevant working experience in the tunnelling or relevant industry

· Some experience in steel structure manufacturing or machinery fabrication would be preferred

· Possess good interpersonal and effective communication skill. An excellent team play who can also work well independently with minimum supervision and results-oriented in a fast-paced environment

· Good written and spoken English and Japanese to liaise with Japanese-speaking clients

· Good computer literacy skills with software, eg. Microsoft and/or windows applications

Project Summary:

We are seeking for a highly driven candidate to be part of SingHealth CIO Office supporting National Neuroscience Institute (NNI). This role reports to the Institution Lead and is required to work closely with NNI Stakeholders, CIO Office, Synapxe Program Team, SingHealth Optech Team, IT service suppliers, and external collaborators/partners.

Job Role:

Critical Work Functions and Key Tasks

Identify business needs

• Liaise with stakeholders to identify business needs

• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions

• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks

Analyse business processes

• Support the review of existing business processes to identify opportunities

• Develop alternative solutions to streamline processes

• Evaluate the viability and feasibility of possible improvements to processes

• Support the development of recommendations to increase efficiency of processes

• Develop reports and strategic analysis of business processes

Translate business requirements into technical specification

• Determine optimal means of meeting needs and requirements

• Translate business requirements and user needs into functional specifications

• Collaborate with developers to ensure requirements are incorporated into system design

• Function as the liaison between users and technical staff throughout the solution implementation cycle

• Work with relevant stakeholders on user acceptance testing

• Verify that business requirements are incorporated into the design

• Manage risks associated with solution integration

Faciliatate change management

• Support the development of change management plans

• Develop technical documentation and training materials

• Conduct user training to facilitate adoption of new systems

• Act as a point of contact for users regarding complex queries

Manage projects

• Schedule activities to drive deliverables toward meeting the overall project plan

• Work with users, technical staff and management to determine and resolve issues associated with project implementation

• Review work at critical milestones with team leader or sponsor to maintain their commitment and support

• Provide timely and accurate project progress information

Requirements / Qualifications:

• Bachelor Degree in Computer Science, Information Systems or related discipline.

• At least 5-6 years experience in relevant working experience as an IT Project Manager.

• Possess strong analytical skills and keen ability to manage difficult situations.

• Strong interpersonal skills with the ability to work with different groups of stakeholders.

• Excellent written, verbal communication and presentation skills.

• Highly driven and proactive mindset.

• Team player and self-starter able to work independently with minimal supervision.

• Basic infrastructure knowledge (servers, network and end-user computing devices).

• Experience in the healthcare industry is an added advantage.

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

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