The Company

Our client is a retail firm, seeking for a skilled and detail-oriented Financial Analyst to join our growing retail business, focused on the Southeast Asia region. In this role, you will be responsible for regional financial planning and analysis (FP&A), consolidating financial data across multiple markets, and providing insights to drive strategic decision-making. You will play a critical role in ensuring accurate financial reporting and forecasting, while supporting the business in achieving its financial goals.

The Role

As a Financial Analyst, you will work closely with regional stakeholders, acting as a business partner to support budgeting, forecasting, and financial performance analysis. Your ability to gather, consolidate, and interpret regional financial numbers will be key in driving operational efficiency and profitability. In addition, you will prepare financial reports and provide recommendations to leadership based on your analysis of business trends, market conditions, and financial performance.

Your Profile

This position requires strong analytical skills, attention to detail, and the ability to communicate financial insights to both finance and non-finance teams. The ideal candidate will have experience in FP&A, with a proven track record of working in a dynamic, fast-paced environment, ideally within the retail or consumer goods sector. You will be part of a collaborative team, working to enhance financial transparency and support the continued growth of our business across the SEA region.

Apply Today

Please send your resume, in WORD format only and quote reference number SN12775092, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | Suriani Norahim EA Registration No: R1109288

Position Overview

The IT Security Operations Analyst role’s is to safeguard the organization’s IT systems and data. This role requires the candidate's active participation in the implementation of security policies and procedures, the monitoring and analysis of security events and the maintenance of security tools. Other responsibilities are to identify, investigate and resolve any security threats, vulnerabilities and incidents. The candidate must keep up to date with the latest security trends, have excellent communication and problem-solving skills and have a deep understanding of security principles and technologies. The individual will have a functional role in mentoring other team members and share the off-hour support responsibilities.

Responsibilities

1. Monitor, maintain, and analyze network and computers for unusual activity or suspicious behavior by reviewing information security logs.
2. Manage and resolve security Level 2 support tickets per defined SLAs
3. Investigate and analyze security incidents to determine root cause and impact.
4. Report compliance failures to management for immediate remediation.
5. Responsible for the effective management of the organization’s Crowdstrike Falcon Admin Console.

• Deploy Crowdstrike Falcon EDR detection agent on all corporate devices.
• Ensure coverage of malware detection for all managed EDR Agent capable devices.
• Migrate existing server agents from alert-only mode to blocking mode.
• Provide EDR escalation support for agents already installed

1. Assist and collaborate with the Information Security Group and coordinate with IT Infrastructure on the following:

• IT Threats and Vulnerabilities Assessments, Protection, and Remediation
• IT security patch management follow-up and reporting
• Firewall rule documentation, review, and approval
• Promote within IT Infrastructure the proper Security controls aligned with the IT Security Program
• Validate and maintain operational security documentation.

1. Continuously assess the current Security Posture and provide recommendations for remediation and prevention of security incidents.
2. Collaborate with cross-functional teams to implement security solutions and technologies.
3. Stay up to date with industry trends and emerging security threats to proactively address potential risks.
4. Assist in the deployment of new security systems.
5. Participate in security audits and assessments to ensure compliance with regulations and standards.
6. Understand the dark and deep web ecosystem.
7. Manage and support the following applications:

• Palo Alto/Firewall
• Network security (Micro-segmentation)

1. Perform other duties as required

Qualifications and Experience

• Bachelor’s degree in Cybersecurity Engineering or Computer Sciences
• Strong professional experience in information security with a focus on security operations and technical support
• Strong Experience with Palo Alto and Crowdstrike platform
• Experience with VPN, SSL and other encryption technologies
• Good knowledge of server, workstation, and Active Directory technologies that impact security controls
• Deep understanding of TCP/IP, DNS and common network services
• Experience with security frameworks and compliance requirements such as GDPR, ISO 27001, NIST 800 and PCI DSS.

Job Summary

Our client is looking for an Application Specialist who has strong domain knowledge in eFX to enhance and support the trading applications

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Sound knowledge of Financial Markets products;
• At least 3-5 years of experience in FX trading systems;
• At least 3-5 years of experience in providing L2 / L3 support;
• Experience in trading analytics application will be an added advantage;
• Possess experience in UNIX Shell / Perl Scripting, RDMS, and SQL;
• Good analytical and problem solving skills;
• Effective communicator, with the ability to communicate with business users;
• Independent, proactive and demonstrate 'can-do' mentality;
• Ability to work under pressure and deliver excellent results;
• Ability to manage time and tasks efficiently.

Desired Skill-set

• ITIL Certified;
• Knowledge / experience with KDB+ time series database and analytics.

Responsibilities

• Responsible for providing L2 / L3 support for eFX and related trading applications;
• Fix bugs, troubleshoot and analyze on the root cause analysis;
• Collaborate closely with other internal technical / business teams to implement permanent solution;
• Follow escalation procedures during outages;
• Write SQL scripts and suggest automation to improve efficiency / effectiveness of support team;
• Adhere to change management requirements for application and system implementations.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Responsibilities:

• Act as the Subject Matter Expert for the Supply Chain Finance platform and ecosystem, providing support to bank users.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including tasks such as ticket creation, hosting weekly progress meetings for unresolved issues, and coordinating data extraction with internal teams.
• Provide in-depth support and troubleshooting for production incidents related to the Supply Chain Finance platform, coordinating with both internal and external stakeholders to conduct impact analysis, develop workarounds, and perform root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem.
• Responsible for the creation and maintenance of documentation, working with project teams to gather knowledge on new enhancements and releases within the Supply Chain Finance ecosystem.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during Disaster Recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.

Requirements:

• Diploma or Bachelor’s Degree in Computer Science, Information Technology, Finance, or Economics.
• A minimum of 9 years of experience in application or system support, preferably within the finance industry.
• Strong functional knowledge of Supplier Finance, Accounts Receivables Purchase, and Dynamic Discounting products, including middle office and back-office operations like funding and payments.
• Familiarity with the Finshare Platform developed by Premium Technology.
• Experience in supporting enterprise applications, collaborating with various functions (developers, infrastructure, service desk), and working with business users.
• Solid understanding and proficiency in scripting languages such as DOS and Shell scripting.
• Demonstrate sound judgment when reviewing problems and making recommendations or decisions.
• Self-motivated with a strong work ethic, committed to delivering high-quality work within set deadlines.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24933

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Description

How will you make an impact?

Thermo Fisher Scientific is dedicated to delivering an exceptional customer experience and attaining exceptional results in the industry. As a Marketing Analyst, you will have a unique opportunity to harness the power of our data-driven marketing analytics to drive growth and success. By joining our APJ marketing team, you will collaborate with analysts from both global and regional spheres, including our data science team, to develop and refine analytics focused on customer journeys, campaign performance, and digital channels. Your insights and strategic input will empower proactive decision-making and innovative initiatives.

Responsibilities:

• Serve as a trusted analytics partner to business and marketing leaders, providing actionable reports and analyses to support strategic decision-making.
• Lead the definition of "metrics that matter" and develop comprehensive reports and dashboards.
• Conduct monthly and quarterly performance reviews to identify areas of improvement and optimize marketing strategies.
• Collaborate with digital marketing, marketing, operations, and data science teams to develop revenue-generating strategies by analyzing customer journeys and digital marketing performance.

Requirements:

• 5+ years of hands-on experience in marketing analytics, digital marketing analytics, and business intelligence reporting.
• 3+ years of experience in writing scripts to extract and manipulate data using SQL, Python, and/or Databricks for report automation.
• Proficiency in marketing data systems such as web/digital analytics (Adobe Analytics) and email marketing platforms (Eloqua, etc).
• Knowledge of BI data architecture and relational database architecture concepts, such as Star schema and Snowflake, is preferred.
• Strong expertise with leading data visualization tools, such as PowerBI and Excel, to effectively convey insights and recommendations.
• Demonstrated experience in marketing analytics tools, including A/B testing, statistical inference, and process control analysis.
• Excellent communication skills, with the ability to present clear and concise executive summaries of insights and recommendations.
• Proven initiative, tenacity, and ability to succeed in ambiguous situations.
• A Bachelor's degree in a STEM field, or equivalent experience, with a solid foundation in math, operations research, business analytics, or statistics.

Skills and Abilities:

• Excellent communication skills and the ability to present complex information to business partners.
• Strong time management, organizational, planning, and prioritization skills.
• Ability to effectively collaborate and work well in teams across different functions.
• Analytical and data-driven approach to problem-solving.

Apply today and become a part of Thermo Fisher Scientific's ambitious and inclusive team! We are dedicated to enabling our customers to make the world healthier, cleaner, and safer. Join us in accelerating research, solving complex scientific challenges, driving technological innovation, and supporting patients in need.

Apply today! http://jobs.thermofisher.com

We are looking for highly motivated professional to start a career as a Business Analyst. We have designed a specific learning program to accelerate the talented candidates to enter and start their careers with the aspiration to empowering breakthrough innovation in Financial Services!

WHO IS UPSKILLS?

Upskills supports banks and financial organizations to lead projects efficiently and reduce time to market. Our expertise in capital markets software, combined with strong functional knowledge and our commitment to excellence makes us quite unique in the industry.

Our service offerings cover the entire lifecycle of financial technology transformation projects be it a greenfield implementation, an extension, or an upgrade.

At Upskills, we are a team of creative thinkers and problem solvers, our ultimate mission is to breakthrough innovation! All of us are fully engaged in Fintech industry to deliver cutting-edge solutions for capital markets and digital transformation.

Job Description:

As a Business Analyst at Upskills, you will be at the forefront of analyzing and optimising business processes for our clients in the financial industry. Your role will involve working closely with our financial institution clients to understand their business needs, analyze their current processes, and recommend solutions that leverage our fintech solutions to drive efficiency, reduce costs, and enhance customer satisfaction.

Responsibilities:

· Conduct in-depth analysis of clients' business processes, identifying areas for improvement and efficiency gains.

· Work closely with clients to understand their business requirements and challenges within the financial sector.

· Collaborate with cross-functional teams, including software developers and product managers, to design and implement technology solutions that meet the needs of our financial institution clients.

· Develop and maintain strong relationships with clients, acting as a key liaison between them and our technical teams.

· Stay abreast of the latest trends and technologies in fintech and financial services to propose innovative solutions.

· Assist in the development and refinement of our product offerings by providing feedback from the field.

· Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.

Requirements:

· Bachelor's Degree in Finance, Mathematics, Information Technology, or a related field.

· Strong understanding of business process reengineering and optimization.

· Excellent analytical and problem-solving skills.

· Ability to translate business requirements into technical solutions.

· Strong communication and interpersonal skills, with the ability to present complex information clearly and persuasively to a variety of audiences.

· Experience working with cross-functional teams in a fast-paced environment.

· Familiarity with fintech solutions and how they can be applied to solve challenges in the financial sector.

Our Offer:

· Exciting experience with a fast-paced company.

· Opportunity to harness your full potential as well as exposure to the international environment.

· Professional development opportunities and a commitment to ongoing learning.

· A dynamic, open, and collaborative work culture.

· Medical and dental benefits.

A LITTLE BIT MORE ABOUT US…

We are located at Raffles place, the heart of financial hub in Singapore, surrounded by leading international businesses and financial institutions. Our welcoming space fosters collaboration and encourages lively discussions, providing a stimulating environment complemented by amenities such as kitchen facilities, refreshments, snacks, and an overall open working culture.

Join our team of passionate professionals by sending your resume to [email protected]!

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

· To conduct inspections of and provide assistance to the workers deployed to ensure that the entire container trucking operations, including related wharf and yard operations, are closely monitored to achieve the safety and productivity standards and targets.

· Candidate must possess at least a Pass in PSLE English OR WPLN: Reading, Listening & Numeracy – Level 4

· ITE Skills certified course sponsorship.

· Able to work OT and Flexi Rotating Shifts.

· Full-Time Staff Benefits with High Remunerations.

• All other job enquiries are welcome including Wharf Operations Supervisor, Forklift (Medium) Operator, Container Trucking Specialist, and Lashing Specialist.

1. Application Support: Provide first and second level technical support to end-users of the projects’ applications, troubleshooting and resolving issues in a timely manner.

2. Incident management: Monitor and manage the application support queue, ensuring that issues are logged, triaged, and resolved within the defined SLAs.

3. Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying cause and proposing solutions to prevent recurrence.

4. Release Management: Participate in the deployment of new application releases, ensuring that they are properly tested and deployed in accordance with the change management processes.

5. Maintenance: Work with the vendors team to ensure that applications are properly maintained and updated to meet changing business requirements.

6. Documentation: Create and maintain documentation related to the applications, including standard operating procedures, and troubleshooting guides.

7. Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that applications are properly integrated and secured.

8. Process Improvement: Identify areas for process improvement within the application support function, proposing and implementing changes to improve efficiency and effectiveness.

9. Training: Provide training to end-users and other IT staff on the use and maintenance of the applications.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

7.Ensure Email Backlogs are cleared before the following day start of business.

Budget 2800+1 month bonus and aws

Job description

1) Drive company IT matters and propose solutions to meet business objectives.

2) Maintenance of IT infrastructure, kiosk and provide server administration and support (AD, ESXI and Hyper-V)

3) Provide technical support to users on hardware and various applications

4) Communicate effectively with users to identify and resolve issues timely

5) Provide technical support, monitor system, security and EDR updates

6) Conduct periodic system preventive maintenance checks, patches updates and review log report

7) Perform server and network management

8) Maintain proper IT documentation, contracts, SOPs

9) Provide regular progress and status update, and follow through on IT projects

10) Adhoc duties assigned by Manager

Job requirements

• Minimum Diploma in Information Technology or equivalent.

• CCNA, Microsoft Windows Certified, Cyber Security and etc.

• Preferably with a minimum 2-3 years' experience in Deployment/Maintenance Server & Network

• Knowledge of cyber security is an added advantage.

• Strong in problem solving multi-tasking, systematic and organised

• Must be a team player, self-motivated and able to work independently.

Job Description for Applications Support

As an Applications Support staff, your primary responsibility is to ensure that the projects’ software

applications are functioning properly and meeting business requirements. You will work closely with

vendors, business users, and other IT teams to troubleshoot issues and maintain the applications.

Job Responsibilities:

1. Application Support: Provide first and second level technical support to end-users of the projects’

applications, troubleshooting and resolving issues in a timely manner.

2. Incident management: Monitor and manage the application support queue, ensuring that issues are

logged, triaged, and resolved within the defined SLAs.

3. Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying

cause and proposing solutions to prevent recurrence.

4. Release Management: Participate in the deployment of new application releases, ensuring that they

are properly tested and deployed in accordance with the change management processes.

5. Maintenance: Work with the vendors team to ensure that applications are properly maintained and

updated to meet changing business requirements.

6. Documentation: Create and maintain documentation related to the applications, including standard

operating procedures, and troubleshooting guides.

7. Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that

applications are properly integrated and secured.

8. Process Improvement: Identify areas for process improvement within the application support

function, proposing and implementing changes to improve efficiency and effectiveness.

9. Training: Provide training to end-users and other IT staff on the use and maintenance of the

applications.

Requirements:

 Strong analytical and problem-solving skills

 Possess positive work attitude, self-motivated in a highly demanding environment

 Excellent communication skills

 Able to work collaboratively with a diverse group of stakeholders

 Experience with application support tools and technologies

 Good understanding of software development and maintenance processes

We are seeking a knowledgeable Application support and QA engineer to monitor and maintain the

efficiency of our software applications. The ideal candidate must have a strong background in full-stack

web-technologies preferably React and Node JS.

Job Description

• Coordinate with the design and development teams to resolve complex application and system

issues.

• Troubleshoot and rectify application issues.

• Provide progress updates to the Managers.

• Perform root cause analysis to identify the reasons for the underlying issue.

• Plan and execute strategies and configuration changes to ensure optimal quality assurance for

all applications

• Monitor all alerts related to applications and provide proactive services.

• Managing code migration across environments to ensure continued and synchronized

functionality.

• Debug any server issues that impact application performance.

• Develop use-cases and test scenarios, perform functional, security, performance and automated

software testing on web and mobile applications.

• Prepare and maintain documentation for all issues and the implemented solutions

Requirements:

• 2+ years of experience in QA and support

• Experience with full-stack web-technologies like React JS, Node JS etc.

• Knowledge of the Software Development Process

• Working with databases and data manipulation

• Knowledge of Agile methodologies and testing techniques

• Adaptable technical knowledge and ability to perform multiple tasks at the same time

• Good written and verbal communication skills

• Passion for quality, performance, reliability and teamwork

Urgently looking for Opensift Support Engineer

· Red Hat OpenShift Container Platform

· Advanced Cluster Management

· Advanced Cluster Security

· Quay

· OpenShift Data Foundation

Only Shortlisted candiadte will be notify

Local Candidate encourage to apply.

Security Clearance required prior to onboard.

1. Application Support: Provide first and second level technical support to end-users of the projects’ applications, troubleshooting and resolving issues in a timely manner.

2. Incident management: Monitor and manage the application support queue, ensuring that issues are logged, triaged, and resolved within the defined SLAs.

3. Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying cause and proposing solutions to prevent recurrence.

4. Release Management: Participate in the deployment of new application releases, ensuring that they are properly tested and deployed in accordance with the change management processes.

5. Maintenance: Work with the vendors team to ensure that applications are properly maintained and updated to meet changing business requirements.

6. Documentation: Create and maintain documentation related to the applications, including standard operating procedures, and troubleshooting guides.

7. Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that applications are properly integrated and secured.

8. Process Improvement: Identify areas for process improvement within the application support function, proposing and implementing changes to improve efficiency and effectiveness.

9. Training: Provide training to end-users and other IT staff on the use and maintenance of the applications.

Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.

Shift Working Hours:

• AM Shift: 7.30am to 3.30pm
• PM Shift: 3.15pm to 11.30pm
• Night Shift: 11.15pm to 7.30am

What you'll do:

In your role as a Production Support Lead (Contract), you will play a crucial part in managing and implementing change operations across various domains such as online banking, wealth management systems, financial systems, contact centre systems, and merchant portals. You will be responsible for handling over 200-250 application, infrastructure, and network changes during weekend windows. Your ability to work effectively with global teams will be key in orchestrating change schedules and executing deployments. Your leadership skills will be put to use as you direct complex traffic management actions and escalate high-impact issues.

• Manage and review change requests for applications, patching, and infrastructure/network updates.
• Work together with counterparts on planning application upgrades, monthly releases, and network infrastructure changes.
• Collaborate with global teams to orchestrate change schedules, execute deployments, and address ongoing operational issues.
• Cover shift hours from 8:30 am to 8:30 pm, with flexibility to ensure thorough handover to the next team.
• Serve as the client-facing contact for change operations, providing regular updates on planned outages and change status.
• Act as a leadership figure within the team, directing complex traffic management actions and escalating high-impact issues to senior leadership.
• Design deployment strategies and maintain a library of deployment script templates.

What you bring:

The ideal candidate for the Production Support Lead (Contract)role brings a wealth of experience in production support and change execution in high-stakes environments. Your ability to manage a high volume of changes smoothly will be crucial in this role. Your technical aptitude should include knowledge about Linux administration, networking, and IT project management. Previous exposure to application deployment or network infrastructure changes would be beneficial. Your flexibility in working shifts including weekends and public holidays will be highly valued.

• Demonstrated history in production support and change execution in high-stakes environments.
• Ability to manage a high volume of changes (200-250 over weekends) and oversee smooth transitions.
• Knowledgeable about Linux administration, networking, and IT project management.
• Previous exposure to application deployment, network infrastructure changes or similar.
• Willingness to work flexible shifts, weekends, and public holidays as scheduled.
• Strong leadership skills with the ability to direct complex traffic management actions.

What sets this company apart:

Our client is a major player in the financial sector, offering a dynamic and challenging work environment. They are committed to fostering an inclusive and supportive workplace culture where every individual can thrive. Their focus on innovation and continuous improvement makes them a leader in their field.

What's next:

Ready for a rewarding challenge? Apply now!

Apply Today by clicking on the link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.

The Role

Successful candidate will be participating in the implementation of new projects and providing day to day operational support of IT systems.

Key accountabilities

• Maintain and support new/ existing IT systems

• Ensure smooth running of the applications and resolve issues raised on a timely manner.

• Manage the change control process for the IT systems and ensure smooth implementation of system changes.

• Gather and analyze user requirements and propose the relevant solutions.

• Maintain and update the various documentation (e.g. requirements specifications, user guides) for the IT systems.

• Participate in all aspects of project implementation from initiation to roll out of the new system (design, build, testing, end user training, go live support, documentation)

• Resolve project issues with vendors and key stakeholders to ensure the smooth implementation of the projects.

Qualifications & Experience

• Degree in Computer Science / Information Technology or equivalent.

• At least 2 years experience in SAP FI/CO modules with good functional knowledge in AR, AP, GL, Bank Accounting, FA and Project Accounting.

• Technical knowledge required on SAP-ABAP programming, smart forms, BAPI, BDC and user exits.

• Able to independently handle requirement gathering sessions, prepare functional specifications and support testing activities for user sign-offs.

• Preferably with minimum of 1 full lifecycle implementation experience of SAP as Analyst/ Consultant

Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Providing IT technical support and managing of office network/system. 
• Monitoring and managing of system security. 
• Overseeing tech refresh of office IT systems. 
• Responsible for patches and updating of IT framework. 
• Monitoring and managing of IT inventory hardware and software licenses. 
• Participation and supporting IT upgrading projects. 
• Analyzing, monitoring and providing reports on IT infrastructure.

Requirements: 

• Preferably 1 – 2 years of relevant experience in the IT industry 
• Diploma or Degree in Information Technology or related qualification 
• Familiar with different operating systems including Windows and Mac environment 
• Knowledge in Privileged Account Security solution will be an added advantage 
• Self-motivated and able to work in a team to deliver results

Experience supporting applications in a Linux environment

• Strong scripting skills – Python, Bash, Shell, Perl

• An understanding of monitoring, and performance management

• Excellent verbal, written communication and problem solving skills

• Strong ownership experience and a track record of delivering results

• Experience developing tools and/or automating processes

• Experience with supporting FIX protocol

• Experience with application monitoring systems such as ITRS Geneos • Experience with Control-M job scheduling

Responsibilities

• Prepare and deliver accurate management reports, including monthly forecasts and semi-annual budgets, with variance and trend analysis for the region.
• Assist in developing budgets and forecasts, ensuring they reflect strategic goals and business priorities.
• Analyze financial performance and key metrics to identify risks and opportunities for improvement.
• Work with various departments to collect and verify financial data, ensuring accuracy and timeliness.
• Provide analysis and insights that connect financial reports to business strategies.
• Prepare ad-hoc reports and analyses as needed to support management decisions.
• Handle other tasks as required.

Requirements:

• Degree in Accounting or equivalent qualification.
• At least 3 years of relevant experience.
• Good in numbers and data.
• Proficient in MS Office including Power BI, Vlookup, Pivot Table and PowerPoint.
• Excellent communication and presentation skills to engage with stakeholders.
• Detail-oriented, organized, and a team player.
• Self-motivated and able to work independently.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWR66RR9

Job Responsibilities

• Financial Planning & Forecasting: Assist in preparing annual budgets, quarterly forecasts, and long-term financial plans. Collaborate with department heads to collect inputs and validate assumptions. Develop financial models to simulate various business scenarios.
  
• Financial Analysis & Reporting: Prepare and distribute regular financial reports, including variance analysis and key performance indicators (KPIs). Analyze monthly financial results, identify trends, and highlight risks and opportunities.
  Provide insights into financial performance, offering actionable recommendations.
  
• Performance Monitoring: Track actual results versus forecasts and budgets; investigate significant variances. Partner with cross-functional teams to understand operational changes impacting financial results. Maintain dashboards and reports to visualize key metrics.
  
• Business Partnering: Act as a financial advisor to different departments, supporting budget management and resource allocation. Simplify financial metrics for non-financial stakeholders, aiding in effective decision-making. Participate in strategic projects, contributing financial insights.
  
• Process Improvement & Automation: Identify and implement process improvements for efficiency in FP&A workflows. Collaborate with IT and finance systems teams to automate reporting processes. Help develop and maintain financial systems for streamlined data reporting.
  
• Ad-Hoc Analysis & Projects: Conduct ad-hoc financial analyses to support business decisions. Support special projects, including M&A, market expansion, and product launches.
  

Qualifications

• Education: Bachelor’s degree in Finance, Accounting, Economics, or related field (MBA/CFA/CPA preferred)
• Experience: 2-4 years in financial planning, analysis, or related field
• Skills: Strong analytical skills with attention to detail and accuracy
  Advanced Excel proficiency; experience with financial systems (e.g., SAP, Oracle, Hyperion) preferred
  Familiarity with data visualization tools (e.g., Power BI, Tableau) is a plus
  Excellent communication and presentation skills
  Ability to work collaboratively with cross-functional teams

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to **[email protected]** or please click on “Apply” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Creation Consulting HR Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.creationrecruit.com

Creation Consulting HR Pte Ltd

EA License No: 24S2187

HR cum Admin Assistant

• Working days : Mon - Friday 830am-530pm
• Salary range: $2,400 - $2,800
• Location: Changi South

Job Responsibilities

• Handle all office administrative work
• Handle all purchase , like stationeries, pantry needs, etc
• Handle company assets purchase, renewal of vehicle VPC, Road Tax and Insurance for vehicle and office.
• Assist with Invoicing.
• Perform incoming and outgoing process of staff
• Handle Directors expenses claim and administrative stuff like – booking of air ticket and accommodation.
• Perform any other duties and responsibilities as and when assigned by the superior or management

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745