Job Responsibilities:

PMO job duties include:

• Take charge of project planning, execution, and monitoring, collaborating closely with internal and Head Office stakeholders.
• Develop reports and presentations to effectively communicate updates and project progress.
• Lead and facilitate discussions and meetings with proficiency.
• Cultivate and strengthen professional relationships with stakeholders, including vendors.
• Track all project deliverables, identify dependencies, risks and issues and escalate to the project manager.
• Provide regular updates to the project manager and managements

Business Analyst - Process Design:

• Conduct As-Is business analysis on current operations, to identify issues and pinpoint areas for potential improvement.
• Collaborate with operational users, ensuring the accurate, comprehensive, and unambiguous capture of operation requirements.
• Facilitate traceability and alignment with existing system functionality.
• Propose alternative solutions, leveraging best practices and industry standards to meet or enhance desired objectives.
• Act as a consultant, encouraging operational teams to think creatively for innovative solutions to existing challenges.
• Support operations in implementing cost-effective and practical solutions aligned with their digital strategies.
• Collaborate with business and IT stakeholders, as well as end-users, to clarify requirements and prepare detailed user stories/functional specification documents for software product development.
• Construct comprehensive business requirement documents that are easily understood by both business and technology teams.

Job Requirements:

• Minimum 5 years of relevant experience within a related banking processing operation support/business analyst function
• Experience with application development/systems implementation and improvement in banking domain
• Lead the requirement definition by interviewing end users
• Strong numerical, analytical, critical thinking and problem-solving skills
• Excellent client-facing, strong & effective communication skills, good interpersonal skills
• Good command of English Language – listening, writing and speaking
• Fluent in Japanese (speaking, writing and reading) as this role supports Japanese clients
• Proven record of PMO/business analysis experience in system implementation projects in Banking domain
• Knowledge of ISO20022 payment standard and SWIFT messages

To apply, please visit www.gmprecruit.com and search for Job Reference: 23918

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

about the company

Our client, one of the reputable life reinsurance company globally.

about the job

In this position as an Data Management Analyst, you will be responsible for managing data and Statement of Accounts received from Insurance Clients. You will be involved in the end to end validation of the data, recording of SOA information into the system, cross checking of data and be the key client contact to manage and resolve data issues, as well as providing accurate and timely information for internal and external reporting purposes.

The ideal incumbent will be involved in reviewing of policy and claims data received from clients to ensure adherence to treaty limits and conditions and ensure all details such as premium charged, commission rate are correct before confirming the SOAs with clients.

skills and experience required

• 2+ years of experience in policy processing/operation department and strong in data management
• Candidates in life insurance, general insurance or reinsurance experience are welcome to apply
• Strong capability in MS Excel or data management, Vlookup or SQL is essential
• Ability to communicate well with internal stakeholders and external customers at all levels
• Strong team player with good analytical skills and attention to details
• Motivated to take ownership of work and to seek further responsibility

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Responsibilities

• You would provide support to the Sales Team in the Asia Pacific region, Commodities, Industries & Facilities Division.
• Work with the sales team and business leaders on the strategic plans
• Facilitate the consistent and harmonized sales process across APAC regions, to be in accordance with the group governance
• Support to enable a smooth Key Account Management process that synchronized with group guidelines
• Liaise with APAC Finance and respective Priority Regions on the Strategic Direction Initiative ensuring timely and consistent reporting for the Deep Dive initiatives
• Provide strategic and ad-hoc analysis and presenting results in clear manner for Strategic Direction list of priorities in APAC
• Provide governance, ensure consistency and implementation of business best practices within BV CRM Tool – Salesforce
• Manage multiple priorities and projects, including providing support for sales reporting & sales data analysis needs within APAC and regions
• Work collaboratively with the HO/Salesforce Global Team to design, evaluate and implement new functionality, automation and business required capabilities in Salesforce CRM Tool
• Ensure regional/countries’ business requirements are properly evaluated and accounted for; that any critical business functions are supported in the platform to safeguard and maintain the quality and integrity of the CRM solution
• Establish credibility as trusted Subject Matter Expert by listening, understanding business requirements and providing options for consideration
• Communicates effectively with all levels including Global Service Line leaders,Regional M&S and Country Sales, Data Stewards & Key Users across geographies and businesses
• Stakeholder management and engagement – communicate and delivery to business stakeholders for reports, strategic analysis and ad hoc support; building cooperation amongst regions and the various business teams
• Conduct training for salesforce/CRM tools and processes

Requirements

• Must have experiences in using Salesforce
• Must have at least 3 years Experiences in working and supporting sales team across different countries
• Analytical and strong capabilities to present information from data
• Good Communication skills and ability to interact across different cultures and languages
• Experience in conducting sales training is an advantage
• Based in Singapore’s office.

Responsibilities

• Provide technical support to internal stakeholders and end-users of our digital twins solution, ensuring timely and effective resolution of technical issues.
• Work closely with the development team to gain a deep understanding of the digital twins platform's architecture, functionality, and deployment process, enabling you to provide accurate and efficient support.
• Identify and troubleshoot software and hardware problems related to the digital twins solution, including installation, configuration, and network connectivity issues.
• Document and track support requests, ensuring they are prioritised, escalated, and resolved.
• Collaborate with project managers and implementation teams to facilitate the seamless deployment and integration of the digital twins solution within our organisation.
• Conduct training sessions and develop user documentation to educate internal stakeholders and end-users on effectively utilising the digital twins platform.
• Stay updated on industry trends, emerging technologies, and best practices in the digital twins and Iot domains, providing proactive support and guidance to internal users.

Qualifications

• Technical Support and Troubleshooting skills
• Analytical Skills to identify data trends and provide insights
• Excellent verbal and written communication skills
• Diploma or Bachelor's degree in Information Technology, Computer Science, Engineering or related field.
• 1-2 years of experience in a technical support role
• Experience in working with help desk, ticketing, and customer relationship management software.

MAIN FUNCTIONS
Responsible for importing, cleansing, validating and analyzing data with the purpose of understanding or drawing conclusions from the data. May consolidate and/or present data in charts, graphs, or tables. Focused on improving data quality. Position will receive direction and support.
This position level would typically include junior Data Analyst performing mostly tasks that do not require prior extensive experience.

SKILLS AND QUALIFICATIONS
Strong analytical, verbal and written communication skills. Report generation and data analysis. Proficient in MS Office.

Project to transition complex database from Access to SharePoint/Power BI.

Contract Duration - 3 months. Highly extended.