Senior Business Analyst - 1 year contract

We are seeking an experienced Business Analyst with domain knowledge and project experience in robotics, hardware integration, and automation to join our team for a 1-year contract. The role involves managing both internal and external stakeholders, supporting projects, and ensuring smooth execution of automation initiatives.

Responsibilities:

• Gather and analyze business requirements for robotics and automation projects.
• Manage communication between internal teams, vendors, and stakeholders.
• Support the end-to-end project lifecycle from requirements gathering to deployment.
• Develop project plans and documentation to track progress.
• Coordinate with technical teams for hardware integration and automation.
• Address user queries, manage change requests, and ensure smooth adoption.

Requirements:

• 4+ years of experience in business analysis, particularly in robotics, hardware integration, and automation.
• Proven experience in managing internal and external stakeholders.
• Basic understanding of robotics, hardware, and automation technologies.
• Strong communication, analytical, and problem-solving skills.
• Experience with project documentation and reporting.

Preferred:

• Experience with robotics technologies or automation tools.
• Familiarity with Agile methodologies.

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead

Requirements

• Bachelors degree
• At least 3-5 years of relevant experience
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Job Summary

• Experience in Functional/User acceptance Testing
• Data migration testing skill / management
• Experience in Wealth Management / Investment Banking domain is advantageous
• Knowledge of wealth management products (Securitized instruments, Structured, Treasury (Money Market, FX), etc.)
• Perform End to end UAT test management including - Requirement anaysis, Test Planning, Test scenario & test cases, Test execution, Defect management, Test reporting and Test closure.
• Can coordinate with various stakeholders during the entire project phase for UAT related matters
• Can work independently and can also lead the testing team if required
• Co-ordinate with IT & Business stakeholders for issue resolution
• Experience in both Agile & traditional project delivery
• Know how to effectivelly manage communication & reporting for UAT phase
• Knowledge in Testing tools Quality Center, Jira, etc.
• Knowledge on Functional Test Automation would be added advantage
• Good team player with strong communication and problem solving skills

Responsibilities

• Experience in Functional/User acceptance Testing
• Data migration testing skill / management
• Experience in Wealth Management / Investment Banking domain is advantageous
• Knowledge of wealth management products (Securitized instruments, Structured, Treasury (Money Market, FX), etc.)
• Perform End to end UAT test management including - Requirement anaysis, Test Planning, Test scenario & test cases, Test execution, Defect management, Test reporting and Test closure.
• Can coordinate with various stakeholders during the entire project phase for UAT related matters
• Can work independently and can also lead the testing team if required
• Co-ordinate with IT & Business stakeholders for issue resolution
• Experience in both Agile & traditional project delivery
• Know how to effectivelly manage communication & reporting for UAT phase
• Knowledge in Testing tools Quality Center, Jira, etc.
• Knowledge on Functional Test Automation would be added advantage
• Good team player with strong communication and problem solving skills

Nice to Have Skills

• Data migration testing
• Functional/User acceptance Testing
• Requirement anaysis, Test Planning, Test scenario & test cases, Test execution, Defect management, Test reporting and Test closure.
• Banking domain
• Jira

We are looking for a Business Analyst to support Consumer Banking team on Data and Dashboards related projects for a reputed bank.

Mandatory skill Set:

• Bachelor’s or Master’s degree in Business or Computer Science;
• At least 2-4 years of experience as a Business, Data and Credit Risk within banking industry;
• Hands-on experience in data querying (SQL);
• Contribute to project lifecycles from Requirements Gathering to Functional Specification reviews and User Acceptance Testing (UAT);
• Experience in handling of data schemas and data wrangling;
• Collaborate with stakeholders to review requirements and ensure they align with design principles and data architecture standards;
• Very good proficiency in SQL queries/scripting and able to extract data from databases;
• Collaborate with stakeholders, such as credit risk analysts, to understand their data and dashboarding needs;
• Subject matter expertise in consumer credit or retail banking domains;;
• Knowledge of consumer credit loan systems and customer systems for cards and unsecured loan products
• Strong team player with good interpersonal skills

Desired Skill Set:

• Experience with cloud technologies (AWS, Azure);
• Certifications in Agile methodologies (e.g., Scrum, SAFe).

Responsibilities:

• Work with Credit Risk Management team and cross-functional teams to become an effective “bridge” between users and technology;
• Able to prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template;
• Should collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team;
• Responsible to handle large volume of data for analysis, wrangling, reconciliation and testing;
• Provide expertise in secured lending products using systems like LEAPS Origins (booking system) and Finacle (maintenance system);
  Familiarity with unsecured loans and card products using systems like VisionPlus;
• Actively partner the team in the solutioning process to ensure that the business solutions are properly implemented in line with the user needs;
• Responsible for overall UAT management in terms of timelines, batch runs and managing the testing results;
• Work with Collibra for data discovery and understanding data lineage across tables in ADA/DL (data warehouses);
• Participate in business workshops and initiatives to align business goals with technical deliverables and contribute to continuous process and product enhancements;
• Responsible for understanding the scope of the project, the changes associated and support the Project Manager in impact assessment

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

The person will be part of the IT Application team to maintain existing IT Systems and Bank’s Core Application. This individual is also responsible for providing immediately attention to the daily issues received by IT Service Desk.

Responsibilities

• Provide 1st level support for banking applications e.g. Core Banking System (Avaloq)
• Problem and incident analysis and management
• Perform daily and monthly IT operational tasks to ensure health running of applications.
• Application server support, administration & monitoring
• User application account/ access administration
• IT application deployment
• Proper documentation of work

Requirements

• Computer Science related Diploma or Degree.
• Min 3 years' relevant experience as an operations or support specialist preferably in banking sectors
• Good communication skills
• Team player and able to work under pressure

Key Competencies

• Competent in SQL, especially Oracle PL/SQL
• Experience in Oracle Database
• Preferable with knowledge or experience in Avaloq
• Knowledge or experience in BMC Software Control-M is an advantage
• Knowledge or experience in DOS/ Windows Batch scripting is an advantage
• Knowledge or experience in Unix scripting is an advantage
• Knowledge or experience in Java programming is an advantage

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.:R24124220 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

- computer literacy

- forklift license

- class 3 driving license

- good working attitude

- able communicate well with site workers

- clean and look after the warehouse and keep the place clean and tidy

- able to work OT if any

- pack stocks and receive stocks and update inventory

- work well with accounts / admin on inventory

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaint at 1st level. Advise and guide customer with solution. If problem cannot be resolve over phone or email, schedule technician and fix service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement with a focus on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with customer warranty related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase request and tracking of spare parts purchase.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum Diploma / Degree in Business or any Engineering Field
• 2 years’ experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge in customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Excellent communication and problem-solving skills, with good organisation ability
• Must be able to multitask in a fast-moving environment
• Must be effectively bi-lingual in English and Mandarin to handle English and Mandarin speaking customer’s complaints or queries to relevant departments or management.

Job Descriptions:

The Candidate must possess experience in providing Level 1 and Level 2 support for applications. Have demonstrated the ability to perform the following:

• Grant access rights for user accounts via requests raised in a ticketing system
• Assist with system testing and verifications following infrastructure changes and system patches.
• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.
• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).
• Perform maintenance tasks and documentation reports in periodic and/or unplanned manners (ad-hoc requests).
• Prepare production deployment for bug fixes and system enhancements.
• Monitor schedule jobs / interfaces and follow up with remedy actions when necessary.
• Conduct housekeeping of system logs and project documents when necessary.
• Transcode files (e.g. media, document, etc.) for applications and servers.
• Ingest digital and media content (e.g. photographs/images, audio, etc.) into applications and servers.
• Perform other operational and administrative tasks as assigned by manager.

Job Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate must possess a minimum of FIVE (5) years’ professional experience in the IT or Infocomm industry. Good to have experience in the maintenance of web applications.
• The Candidate shall have a good command of English and effective communications skills

Interested candidates may apply to [email protected] with your detail CVs

• Support large scale IT infra environment
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Degree in IT, Computer Science or equivalent
• Minimum 5 years of IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment

about the company
our client specialises in the distribution and manufacturing of high-performance alloys and precision-machined components. We are looking for a Sales Support Executive to manage sales orders and inventory.

about the job

• support customers with any enquiries or quotations, and process sales orders.
• collaborate with other departments to ensure goods delivered as per schedule
• inventory management

skills and experience required

• min. 2 years in relevant experiences
• willing to work in the west of Singapore (transport provided)

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

PURPOSE:

As our IT Operations Support Executive, your role is pivotal in ensuring stability, security and performance of our end users across APAC and regional entities. You will collaborate with local and regional technology teams to implement, maintain and optimize endpoint solutions to our staffs. The ideal candidate needs to be highly independent, will possess strong technical acumen, thirst for curiosity and a commitment to deliver quality outputs.

RESPONSIBILITIES & TASKS

• Provide guidance to IT Support Engineers and Helpdesk, working closely to troubleshoot and resolve issues promptly.
• Implement, manage and deploy endpoint solutions to end users in accordance to internal roadmap
• Provide technical support to end user requests and manage user expectations
• Key contributor for supporting Microsoft solutions not limiting to M365 Admin Center (Intune, MDM, SharePoint & Teams)
• Manage relationships with internal business teams and outsources vendors to ensure timely support and resolution of issues.
• Crafting new guidelines, reviewing existing documentations to keep up to date with evolving times.
• Taking lead in service improvements to strive for optimum performance for existing processes and new solutions
• Collaborate with different business departments to support company events and VIP meetings
• Willing to travel and support different office locations within Singapore
• Any other ad hoc tasks assigned by supervisor

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 3 or more years of related IT experience
• Degree in Information Technology / Engineering, or relevant qualifications.
• ITIL certified is an added advantage
• Proven experience in a senior engineer or team leader role. Field experience in Microsoft 365 Office Suite, SharePoint, Power Apps, Admin Centre
• Proficient in Active Directory, Exchange, SCCM, Win10 and Win11 OS. (Powershell and Windows scripting is an added advantage)
• Experience in managing internal/external stakeholders and vendors
• Experience in leading a team to support VIPs would be advantageous
• Strong service ethic and great communication skills
• Passionate about delivering quality no matter the scale of the task
• A detail-oriented self-starter, down to earth and open-minded
• Team player, resourceful and able to work independently with ambiguity under tight schedules

POSITION OVERVIEW : Front Office Level 2 Application Support

POSITION GENERAL DUTIES AND TASKS : Qualifications, Skills, and Experience

Experience: 1 - 3 years Proven experience in Level 2 application support within the financial services or trading technology space. Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies. Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products. Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills: Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems. Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress. Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration. Understanding of networking protocols and data feeds and how they interact with trading platforms. Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment. Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates. Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations. Proactive approach to identifying and addressing potential issues before they impact the project. Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes:

Customer-focused with a passion for delivering excellent user support. Self-motivated, with the ability to work independently and as part of a team. Strong attention to detail and methodical approach to incident management. Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast- paced, high-pressure environment within a financial institution or consultancy.

• IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment
• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g-3Exh5v

• Strong support from business to invest in data
• Opportunity to lead digital transformation through data

About the company

Our Client is one of the most established companies within their industry. They have a well-established presence of more than 50 years with a global footprint of more than 10 countries. With aggressive plan in investing in IT, they are now looking hire their Data Engineer / Associate Data Scientist to be based here in Singapore.

About the job

Your role involves:

• Design, develop and program methods, processes, and systems to consolidated and analyse unstructured, diverse data sources to generate actionable insights and solutions for Management
• Develop and code software program, algorithms, and automated processes to cleanse, integrate, and evaluate large datasets from multiple disparate sources.
• Partner with business experts to enrich the data and find meaningful insights that can be applied to build actionable solutions.
• Automate repetitive data tasks, to streamline the process, and minimize manual intervention.
• Create data visualization to effectively communicate findings and recommendations to stakeholders.
• Stay update on industry trends and best practices in data science, machine learning, and artificial intelligence.

Skills and experience required

As a successful applicant, you will have at least 2 years of experience in Data Science. Proven working experience in python is required for this role.

Candidates with exposure to senior business stakeholder management is required for this role.

Whats on offer

This is an excellent opportunity to led data transformation with a leading corporation. You will get the opportunity to be exposed to multiple advanced data analytics tools.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g-3Exh5v(EA: 94C3609/ R1219669)

Responsibilities

• Execute transformation of the in-house data architecture to streamline the flow and management of business data, build out analytics and visualization functions, and automate internal/external reporting with centralized data repositories and BI tools.

• Build data flows and pipelines with high resiliency and integrity controls.

• Adapt and migrate legacy reports to new BI platform.

• Work closely with business stakeholders and subject matter experts to understand the business needs and then develop, test and deploy the appropriate solution.

• Collaborate with the business technology division to adopt internal software engineering and data governance best-practices and ensure that delivered solutions comply with technology and security guidelines.

• Deploy and enhance solution(s) progressively using agile/scrum methodology to meet business needs in a timely and adaptive manner.

• Compile design and technical documentation on the solution(s).

• Produce user guides and conduct workshops to train or coach users through the application change management process.

• Manage and lead all unit testing, integration testing, user testing, regression and any other tests required for the new solution(s).

• Providing hands-on guidance to users on functional and technical issues.

Skills/Requirement

• Diploma/bachelor's degree in computer science, data science, software engineering or related fields.

• Atleast 1 years of relevant hands-on experience in requirements gathering, software development and database design is a plus.

• Hands-on experience with scripting on PowerShell, Python, etc.

• Writing SQL queries and working with MS SQL. Familiarity with data ETL and data warehouse/cubes is a plus.

• Any relevant experience with coding on web/app/server-side applications is a plus.

• Experience with source code management and deployment, agile development methodology, and DevOps.

•

JOB PURPOSE

• To provide administrative support for marine underwriting in the Korea Market. Support for Non-marine administration may also be required as needed.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to, the following:

• Monthly Closing: Coordinate between underwriters and the processing administration team to ensure policy documents' accurate and timely production.
• Adverse Checking: Review and verify data provided in the slip or email from brokers before data entry.
• Data Entry: Input data from signed contracts into Excel spreadsheets, consolidate the information, and provide it to the processing administration team for further processing.
• Data Maintenance: Maintain and update records, schedules, and statistical data to ensure accuracy and accessibility when needed.
• Translation: Provide basic translation support for underwriting information written in Korean for administrative purposes.
• Liaising with Intermediaries: Coordinate with intermediaries regarding invoice issuance and renewal updates.

QUALIFICATION

• Basic Degree/Diploma in Business, Business Administration, Data, or Statistics related fields.

EXPERIENCE

• Proven experience in administrative tasks with a solid service-oriented mindset.
• 1-2 years of experience in office administration or related roles.
• Strong time management skills and the ability to prioritize tasks effectively.
• Meticulous attention to detail, particularly with numerical data.
• A diligent and persistent approach to completing tasks thoroughly and efficiently.

SKILLS

• Candidate should be comfortable and confident in Korean Language (Written and Spoken)

Duties

· Supporting Sales Team with ongoing existing customer compliance list requirements such as KYC, Supplier Due Diligence Compliance list, Supplier sustainability compliance, Supplier onboarding documents and Supplier Finance statements.

· Supporting Sales Team for RFP & RFI responses, working with internal stakeholders for technical and compliance matters.

· Follow up with customers’ request to support the AE on One time charge, Custom part Labour installation and material requests.

· Follow up with customers’ request to support the AE including budgetary quotation (especially basic services like interconnections).

· Supporting Sales Team on coordination and following up on termination and renewal request.

· Supporting Sales Team with SFDC usage leading to the generation of Sales Order Forms.

Skills

· Salesforce, Excel and Power Point knowledge and experience is required.

· 3+ years of experience in Sales Admin / Quote Support, preferably in IT/Telco/Data Centre industries.

- Experience in Siebel & Salesforce will be required

· Post-secondary or equivalent qualification, preferably in IT/Technology related field.

· Able to communicate fluently in spoken and written English and be customer focused.

· Able to handle urgencies and be adaptive in a fast-paced environment.

• The Test Analyst is responsible to lead the testing of software/applications to ensure they function accordingly to specifications and clients' requirements to meet the business needs. Conducts testing using preferred organizational practices & established processes contained in the Test Methodology to ensure test objective of the project is met.
• Understand and analyze testing requirements to prepare test plan, and test design
• Web Services,Mercury LoadRunner,ASP .Net,Business Requirement & Analysis,Testing - Automation (selenium),Testing - Security,Testing - Performance
• Advise project team on design consideration to facilitate meeting of requirements
• Prepare and ensure readiness of test bed and test environment to carry out the test execution
• Execute test in accordance to the test design
• Analyze test results and work with respective teams to resolve issues such as defect open and resolution rate, etc
• Prepare test report for submission & regular test results update
• Recommend and use automated testing tools where appropriate
• Manage test activities and ensure the planned test activities are completed as scheduled
• Adopt test standards and testing methodology
• Create awareness; conduct training on test techniques, assists in implementation of test standards, consistent methodology, best practices and principles

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

. Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

Our client is a leading MultiTech Social Media company. They are seeking a Music Content Operations Research Analyst to support global operations functions for music publishers and collection societies.

Job Responsibilities:

• Manage day to day ongoing operations with company's music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
• Communication with partners with regard to onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - in an effort to scale operations support workflows across teams
• Develop a deep expertise in company’s music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights based decisions and actions

Job Requirements:

• Bachelor's degree or equivalent with min 3 years experience in music account management, operations, product management, online operations, consulting, or data analytics.
• Music or media industry research background, preferably with record label, music publisher, complex DSP or UGC platform experience.
• Manage some day to day data ownership operations with company's publishing and label partners
• Develop an understanding on company’s music rights management products with an eye on operational, system and process improvement
• Understand sensitivities around IP policy, processes, and products
• Advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc.; proficient in both SQL and Excel) experience.
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music
• Good communication and stakeholder management skills

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques and experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana

Job Description

• SAP BRF+
• SAP ECC
• SAP HANA (At least one FULL life-cycle implementations of SAP S/4HANA)
• SAP SD.Good understanding of Finished Goods business process. Experience in SAP SD is a must - worked on implementations around IDOCs, Orders, Pricing, Invoicing, Outputs etc.
• Data Migration Analytical skill sets
• Functional testing
• Performed detail system analysis, developed functional and technical specifications and hands-on configuration experience for S/4HANA in large-scale project implementation (preferably for a global, multi-national corporation with many customisations)

EA Number: 11C4879

• Position: System Administrator
• Industry: Construction & Engineering Solutions Provider
• 5 Days A Week (Monday – Friday), 8.30am to 5.30pm
• Office at City Hall, Singapore
• Basic Salary: $3500 to $4000 + Bonus

Requirements:

1. Diploma or above in Information Technology, Computer Sciences, or related disciplines
2. Relevant Experience as System Administrator, System Analyst or System Engineer.

Job Responsibilities:

1. Analyse user requirements to design and develop an in-house Accounting & Payroll System using the Software Development Life Cycle (SDLC).
2. Manage, backup and periodically purge the system source code and databases.
3. Install and test any software solution before handover to the end users.
4. Provide Training and User Guide to the end users.
5. Manage and administer the full suite of Microsoft Office 365, i.e.. Exchange, OneDrive, SharePoint etc.
6. Provide end-user training and support for the full Microsoft Office 365 suite.
7. Design and manage the company’s website built on WordPress.
8. Design and manage the company’s intranet built on SharePoint site.
9. Liaise with vendors for software licensing matter.
10. Manage and assign software licenses to qualified users upon request.
11. Prepare and document IT internal control reports for the Japan Headquarter.
12. Document asset (laptop) handovers during issuance or return.
13. Propose, research and procure new devices based on user requests.
14. Assist and recommend telecommunication products to end users upon request.
15. Manage and maintain external storage systems, such as NAS.
16. Respond to IT-related surveys from internal and external sources.
17. Provide ongoing support to resolve technical issues hardware and software and render ad-hoc support.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386
⭕ The Supreme HR Advisory ⭕ 14C7279

WHO YOU’LL WORK WITH

NIKE Trading Company (NTC) is a centralized global trading organization that creates financial value and operational leverage for NIKE. Tax, Trade, Treasury and Supply Chain strategies are enabled via the Trading Company flow. Around 85% of NIKE’s Finished Goods purchases from factories around the world are performed via Trading Company, streamlining the global buying and selling operations and increasing efficiency.

This role reports to the Senior Manager of Supply Chain Process team based in Singapore as an individual contributor. This role will be actively collaborating with Business teams to translate goals and objectives into projects.

Within NTC, this role will be working with various teams including Purchase Order (PO) Management and Operations, Logistics, Trade & Customs, Capability, Operations Accounting, Controls & Compliance, Treasury and Tax.

Outside of NTC, this role liase with Nike Business and Technology functions at the Global and Geography levels. This includes functional areas such as Demand and Supply Management (DSM), Global Sourcing and Manufacturing (GSM), Origin Strategy, Logistics, Inbound Deliver, Outbound Deliver, Trade & Customs, Supply Chain (SC) Accounting, Tax and Legal.

WHO WE ARE LOOKING FOR

We’re looking for a Senior Supply Chain Process Analyst who will represent NIKE Trading Company (NTC) in system and process operation work.

This role supports business and project initiatives to achieve objectives and milestones. Lead NTC Supply Chain projects and initiatives from idea through to implementation. Partner cross-functional teams to develop and manage NTC Supply Chain systems, processes, and internal controls requirements.

The candidate needs to be able to understand business requirements in the respective Supply Chain process segment and recommend process and service improvements. Act as and facilitate subject matter expert (SME) discussions with Global/Country process leaders and/or across business functions. Communicate system changes to the business and various levels of business community in non-technical terms.

What you bring:

• Minimum 3 to 5 years directly relevant work experience in Supply Chain/Logistics
• Bachelor’s degree or equivalent combination of education, experience or training.
• Experienced in interpreting internal/external business challenges to drive process and service improvement. Able to identify business/service needs, adopts best practices, enhance SC value when identifying new solutions
• Familiarity with SAP Supply Chain Management (SCM) modules: Master Data, Materials Management, Sales & Distribution. Experiences with SAP S/4HANA and Fashion Management are preferred
• Good understanding of data/information linkage/flow within SAP and interchange with integral system applications
• Preferred additional systems/tools experience includes: SAP Cloud Platform Integration (SCPI), Python, Robotic Process Automation (RPA), Smartsheet, Tableau, Alteryx, Coupa
• Experienced in managing projects or programs with moderate resource requirements, risk and/or complexity, including monitoring and controlling costs of ownership
• Strong problem solving skills, including leading solution identification, leading others to solve problems, and adopting best practices
• Demonstrated strong partnerships with cross-functional teams with influencing and listening skills. Teamwork mindset is highly essential.
• Ability to simplify difficult concepts for others to understand easily and makes good decisions guided by policies in non-standard situations

WHAT YOU’LL WORK ON

If this is you, you will be working on projects/initiatives which may range from within the department to across the company. Depending on the nature and need, you will be performing some or all of the following;

• Lead & facilitate SME discussions across department level or single business unit. Communicates system changes to the business at department level.
• Act as a business specialist as well as technical generalist. Analyze and document business process, investigate issues, and leveraging deep knowledge of business process, provide functional expertise, big picture perspective and/or suggest solutions.
• Develop and manage project plan, schedule, scope and deliverables.
• Gather, validate, and document business requirements. Refine requirements to include reporting and/or decision support elements. Communicate and coordinate the translation of functional requirements into technical solutions with Process Solution and IT teams, as required.
• Lead testing activities including regression testing, construction of test plans including the expected results and validation of test results.
• Provide specific application or tools support and/or training to business. Oversee and support end user training through preparation and delivery of training course and materials.
• Develop and lead business cutover, oversee conversion alongside with business and technical teams

Your new company

Client is a health service provider with its presence worldwide. They are currently looking out for a 6-months contract Accounting Analyst within the Accounting team based in Singapore.

Location: Central

Salary: up to $5,500 per month

Your new role

The principal responsibility of this role will be managing finance operational activities, monthly reconciliation of financial ledgers, and supporting month-end GL close.

• Perform full scope of processing for Accounts Payable and staff reimbursements

• Perform update and management of invoice tracker

• Review expense transactions to ensure correct mapping of the GL accounting string and ensure these are recorded accurately and in a timely manner.

• Prepare monthly journals entries and ensure these are appropriately approved and posted on a timely basis.

• Perform monthly reconciliation of GL accounts as assigned

• Investigate reconciling items and help improve the reconciliations status.

• Work closely with other team members to support insurance-related finance operational activities relating to premium and commissions

• Preparation of monthly and quarterly financial reports

• Support the Accounting Supervisor and wider finance team in various ad hoc projects.

• Assist in other general day-to-day finance operations and control activities as required

What you'll need to succeed

• Able to work independently as well as within a team in a fast-paced environment

• Proactive with good time management and problem-solving skills

• Meticulous with a high degree of accuracy

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D