Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Degree in Computer Science/Information Technology or equivalent

• At least 3 years’ experience in IT

• Basic technical knowledge in IT network infrastructure, server platforms (Unix, Windows platform) and desktops (OS X and Windows XP and above)

• Experience in using security tools (Security Endpoint solutions, HP ArcSight, QRadar, Rapid7 Nexpose, Tenable Nessus))

• Certified with one or more of the following: QISP, CISSP, Cybersecurity Nexus, CompTIA Security+

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements.

Experience the satisfaction of seeing your efforts transform into positive changes in people's lives. In our thriving SME environment, you won't be limited to a single role. You'll have the chance to engage in cross-departmental collaboration, fostering a rich learning experience.

As our team consistently grows, so do opportunities for career advancement. We embrace the startup culture by having a casual working attire and a flat hierachy across deparments. Your journey with us goes beyond a job—it's a chance to make a lasting impact while expanding your skill set. Join DNDTS and become a key player in our success story.

About the Company

Our company specializes in electronic products. We believe in the power of data to guide and refine our business strategies, including marketing, new business development, and overall operations. We are looking for a data analyst to help us unlock the potential of data and optimize our business for continued growth and success.

Roles & Responsibilities

As a Data Analyst, you will be responsible for gathering, analyzing, and leveraging data to inform decision-making and enhance our supply chain, sales channels, and overall business processes. You will collaborate with various departments to identify trends, improve efficiency, and maximize profitability.

Key Responsibilities

• Collect and analyze market data using our proprietary tool to uncover insights into consumer preferences, competitor strategies, industry trends, and potential opportunities for growth.

• Utilize our data analytics and visualization tools to examine data, communicate findings about key business aspects such as sales, revenue, costs, and production.

• Perform process analysis to pinpoint inefficiencies or bottlenecks and implement business process improvements for maximum profit.

• Conduct cost-benefit analyses to determine the optimal allocation of resources, investments in equipment, staffing decisions, or procurement strategies.

Qualifications / Requirements

• Bachelor's degree in Computer Science, Business Analytics, or a related field.

• Proficiency in common data analysis programming languages, libraries, and tools (e.g., Python, R, SQL, Pandas, NumPy).

• Solid data analysis and visualization skills, with experience in tools such as Tableau, Power BI, or similar platforms.

• Excellent communication skills, with proficiency in English.

• Ability to work independently and collaboratively with cross-functional teams.

• Strong problem-solving skills and a results-oriented mindset.

Benefits

• Flexible working hours

• Yearly Bonus

• Medical Insurance Coverage

• Staff Discounts

• Corporate Discounts at participating F&B and Retail Outlets

• Fast Career Advancement Opportunities

• Multi-Industry Exposure

• Working Location: East - Airline House - Next to Singapore Airlines HQ

Please ensure you meet the minimum qualifications before applying. We regret to inform that only shortlisted candidates will be notified. If you are a data analyst with a passion for using data to optimize operations and drive growth within the electronics industry, apply now to join our innovative company and embark on a rewarding career journey.

· Present solutions with regards to IT Arch review Committee- Architecture and Security on the user business requirements scope.

· Engage WMIS Operations Division stake holders to gather business requirements rules and ensure alignment with development and testing teams.

· Translate stakeholder requirements into different tangible deliverables, such as functional specifications, use-cases, user stories, workflow/process diagrams, and data flow/data model diagrams.

· Analyze business requirements and processes through document analysis, workshops, and workflow analysis.

· Ensure project’s successful implementation by delivering with proper test cases: SIT, UAT, Go-live preparation and Issues handling without any delays and solved any outstanding issues to meet the whole project timeline.

· Liaise between business and technical teams to ensure a mutual understanding of processes and applications.

· Facilitate periodic meetings with stake holders to document requirements and explore solutions.

· Facilitate both IT and business meeting regularly to know the project progress and provide the timely updates.

· Mitigate the project risks and technical risks and report to Division Head and Domain Head of IT in timely manner

· Any ad-hoc duties as assigned

At SimplifyNext, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Our employees go deeper to solve our clients’ biggest challenges and make a positive, lasting impact on their businesses.

As a member of our technology consulting practice, you’ll work alongside some of the leading consultants in the industry. You’ll collaborate with your team member on challenging projects, increasing your understanding of complex business problems and how you can solve them through technology. You would develop new skills and experience to help you further your career.

We are looking for people with the relentless energy to push themselves further, to learn and to contribute, thus, creating value for our clients, for our business and for the society at large.

Work you’ll do
Robotic Process Automation (RPA) provides a basis for taking on a lot of mundane, repetitive tasks and freeing up time for the employees to focus on more meaningful work, which leads to better productivity, greater innovation and stronger business results. However, it is not enough to continue looking only at the automation of tasks. Businesses are looking to add intelligence to automation technology, where it can start to think like people think and analyze the way people analyze.

As an Analyst with SimplifyNext, you would focus on the next generation of automation and reshape the future of work at the confluence of RPA, artificial intelligence and analytics. You would work on the leading RPA platforms, integrate them with AI solutions for computer vision and natural language processing, and use analytics to gain insights on both the processes and robots themselves. You would work on automation and analytics projects for leading organizations across different industry verticals such as Government, Defense, Education, Healthcare, Real Estate, Banking & Finance, Transport & Logistics, Engineering, Manufacturing and Technology.

You would work on one or more technology domains such as RPA, Analytics, Cognitive Automation, Process Mining, Low Code Apps and Cloud. You would develop and enhance your technical skills and get certified in leading technologies such as UiPath, Automation Anywhere, Blue Prism, Microsoft Power Platform, Tableau, Azure/AWS Cloud and ML Services, Dataiku, Python, etc.

You would also gain experience in setting up Centre of Excellence, building internal capability and driving organizational change for leading organizations. You would contribute to the functional and technical design, plus the coding and testing of software applications to meet business requirements. You would also apply functional knowledge and technical expertise in the implementation of configuration changes and maintenance of software applications. At your projects, you would work on the functional and technical automation design, building software robots, training ML models, building visualizations, etc.

You’ll be part of a team delivering end-to-end technology consulting and implementation projects on the above-mentioned areas. Your responsibilities would include:

• Contribute to all phases of SimplifyNext’s projects (Plan, Analyze, Design, Build and Test).
• Interact & communicate with various Process Subject Matter Experts (SME) of the businesses to understand and analyze business problems and pain points to better define requirements required for the solution design.
• Gather and define technical, operational and user requirements, assisting with the conceptual of architecture and technical solutions design that are efficient, resilient, scalable, secure and reusable.
• Develop, configure and implement automation solutions or programs, scripts and objects on various platforms that are efficient, well structured, maintainable and easy to understand in accordance with SimplifyNext's best practices and code standards.
• Identify or support the creation of all appropriate use cases/process scenarios and their expected outcomes that will be used during the delivery lifecycle for the process.
• Conduct user accepting testing and rollout phases with Process SMEs from the businesses and ensuring that solution has fulfilled the requirements.
• Provide support to the businesses in the post-implementation phase and support existing automations and implement change requirements.

Qualifications

• Min Diploma - preferably in Computer Engineering
• Excellent communications and inter-personal skills, and passion to deliver quality work
• Ability to analyse, design, develop, implement and maintain application code.
• Strong logical approach and problem-solving skills
• Quick learner that is passionate about technology
• Candidates without prior experience are welcome to apply

Eligibility Criteria for IMDA-CLT Program

Trainees eligible for the CLT must minimally be:

• Singaporean or Singapore Permanent Resident (SPR).
• Able to commit to completing the full training program.
• Able to meet the hiring requirements of the companies.

Conditions of Applications for IMDA-CLT Program

• While an applicant may meet the eligibility criteria, all applicants are subjected to the company’s review for suitability with its hiring requirements, and may not be automatically shortlisted for interview.
• Only shortlisted applicants will be notified by the company directly.
• Companies may hire eligible applicants on a first-come-first-serve basis before any closing date.
• Companies may close their applications when all the jobs offered by the participating companies have been filled.
• Companies’ hiring decision is final and are not obliged to offer explanation or appeals on their hiring decision.

About Our Company
We are a technology-led consulting company, with a dedicated focus on Automation and Analytics. We provide a holistic approach for our customers’ automation and analytics journey through our extensive business process experience, deep technical expertise on technology platforms and strong focus on our customers’ internal capability development and organizational change enablement.

We are at the forefront of automation and analytics space, having achieved many firsts in the Asia Pacific region. We have recently been included in the Forrester’s Now Tech: Robotic Process Automation Services report. We are proud to have a diverse and dynamic team, with a strong collaborative and mentoring culture, focused on delivering our best and making a difference in this world.

Please read our Data Protection Notice: https://get.simplifynext.com/Data+Protection+Notice.pdf

Roles & Responsibilities:

• Responsible for effective monitoring, early warning and reporting of the trading books under his/her responsibility. To communicate effectively with front and back office personnel, as well as to ensure completeness and accuracy of data in the CXL system. On a daily basis in accordance to the Company policies, to compute, monitor, analyse and report the exposure of the books, ensuring that the exposures are under the approved limits. Effective monitoring and understanding of market so as to mitigate potential risk events that the Company may encounter.
• Perform monthly closing tasks as required for the books under his/her responsibility, and provide analysis for the profit and loss position for the books. Also to assist in the drafting of various reports as requested by the Risk Management Committee.
• Perform back testing, scenario testing and stress testing on a periodic basis or when necessary. For new businesses or activities relating to the books under his/her responsibility, to perform relevant market analysis and recommend mitigating controls as necessary.
• Gather and compile daily mark to market prices and any relevant data and information for dissemination to relevant personnel and uploading of the data into CXL system. Also to perform End-of-Day operations in CXL system.
• Perform weekly gathering and compilation, analysis and reporting of market data and developments.
• Responsible for the hedging business of the account in charge, including but not limited to the review and monitoring of the hedging strategy, the evaluation of the hedging effectiveness, the accuracy and rationality of the hedging ratio calculation, the review of the monthly, quarterly and annual reports of the hedging business, and the compliance inspection etc.
• Other tasks as assigned by the Head of Risk Management.

Requirements:

• University Degree in a relevant discipline is required. Post-graduate degree in Business, Economics, Finance, or other numerical discipline preferred.
• High degree of IT literacy as an enabler to the quantification, measurement & reporting of trading risks & exposures.
• Demonstrate the following Supply & Trading Competencies: Understand the Energy Commodities Trading Industry & External Market (Skilful Application) 、Regulatory Compliance & Assurance (Basic Application) 、Market Risk Management (Skilful Application) 、Quantitative & Analytical Skills (Skilful Application)
• Strong team player with ability to work collaboratively with external vendor, and internal staff in the Trading, Risk Management, Operations, Finance and IT Departments.
• Possess strong business acumen, good team spirit and excellent organizational, communication & interpersonal Skills.
• Excellent command of the English and Chinese languages (as the position needs to frequently communicate with English/Chinese-speaking stakeholders verbally/ in writing as well as to prepare and proof-read English/Chinese official documents and presentations whenever appropriate).

Main Responsibilities

• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank
• Interaction with developers to define implementation specs
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through scrum, Jira and Kanban, techniques.

Qualifications and Profile

• Strong Communication to bring consensus on requirement.
• Strong functional knowledge of financial product & regulatory reporting
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Experience of capital market processes, e.g. Pricing, Sales/Trader workflow, etc
• Exposure to microservcies based architecture, Kibana, Collibra is a plus
• Strong problem solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (Sql/Oracle/Sybase),TSQL
• A knowledge of FPML & XML/XSLT/XPath would be an added advantage

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

The department is responsible for development and maintenance of Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control), Market Risk (in-house application on big data technologies).

The Repo and Secured Financing (RSF) IT division, works across the full value chain to sustain business activity and enable its acceleration.

This role aims to develop on the Calypso back-office package, in project mode as well as maintenance, and to support the “run the bank” function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

Main responsibilities

Build & change management

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.

Incidents and Requests management (business users and other IT teams)

• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.

Continuous improvement

• Improve operational processes.
• Coach more junior team members as required.

Qualifications and Profile

• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Very good communication skills and keen to work with business users.

Education Requirements

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Working Hours

• Work in shift for ASIA (9:00am – 6:30pm SGT) or (11am – 8pm SGT).
• Special week-end operations if required for projects.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Position

In a challenging and multicultural environment, we seek a configuration analyst to join the control tower section.

• The Configuration Analyst is responsible for administering and executing the configuration management process and ensuring CMDB data integrity. This role works closely with the Configuration Manager and all process owners within IT.
• The Configuration Analyst helps build and maintain the Configuration Management Database (CMDB) by identifying, classifying, tracking, and monitoring the operational details of assets from the Information Technology (IT) Asset Management process.
• By working closely with other technology teams to define, update, and monitor Configuration Items (CIs), the position supports the optimization of IT service delivery and helps identify business impact of outages across the enterprise.
• Leverage business knowledge and technical expertise to participate in business process improvements and engage in demonstrations, present value propositions, and proof of concepts.

Responsibilities

• Ensures recording and maintenance of CI information and relationships for all in-scope CIs contained within the Configuration Management Database (CMDB), ensuring data is current and provides quality input for Incident, Problem, Change, and other IT Service Management processes.
• Troubleshooting of CMDB technical issues – feed issue, data integration, bugs
• Provides expertise on the structure of the CMDB, including CI types, naming conventions, required and optional attributes and relationships.
• Oversees and performs configuration audits on a regular basis, identifying records with incorrect or outdated information, and coordinating with CI owners to remediate data inaccuracies.
• SPOC for Service Now IT4IT team and Technical RUN Teams for operational topics.
• Monitor health of the CMDB, recommending process, design, or operational updates to reduce time and cost requirements for CMDB upkeep and improve overall data quality.
• Monitor Interface report batch execution to ensure all data feeds are properly integrated into the Service Now CMDB.
• Recommend updates based on experiences to streamline processes and improve efficiency of execution.
• Collaborate with technology teams to design integrations and consolidate data from hardware discovery and asset repository systems, ensuring the CMDB has updated source data.
• Design, implement, and socialize detailed configuration management reports and dashboards to show overall health of the CMDB and the IT infrastructure enterprise wide.
• Automation – Work with RUN/Build team to automate feeds and CI fields.
• Coordinate and achieve the action plan for configuration management evolution.

Qualifications and Profile

• Expert knowledge of ServiceNow CMDB.
• Understanding of ServiceNow Discovery and Service Mapping tool
• Familiarity with the ITIL Framework, ITSM tools/processes/capabilities, and ITAM methodologies
• Familiarity with export, transform, and load data management technologies
• Interface analysis: SQL, Excel (Marco, VBA), Power BI, Batch (Powershell) skills
• Infrastructure Skills: Good understanding of Database Infra, Cluster infra, Middleware infra, CTRL-M, MQ for enhancement in Service Now.
• ServiceNow Analysis: Understanding of ImportSet process, CI models in Service Now
• Having knowledge of monitoring tools and scheduling jobs will be a plus
• Configuration Management / IT Asset Management experience of 3-5 years is mandatory
• Overall IT experience: 6 Years +
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT
• Technologies and/or Applications background with ability to grasp impact and interdependencies

Soft Skills

• Ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process
• Client Oriented with Strong Relationship management with experience in IT Support and Service Management
• Reactivity and ability to solve problems by using different methods
• Ability to learn and adapt and to be proactive
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Ability to work under pressure

Work Schedule

• Required to work on Paris and/or New York and/or Asia time zone*, i.e. 2pm to 11pm/4pm to 1am (summer season) or 3pm to 12am/ 5pm to 2am (winter season), or in accordance to the planned time schedule as required. If necessary, you may also be required to start work earlier or to extend working hours.
• May be required to be available for on-call support during non-business hours and/or on weekends. Allowance is claimable for such hours.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Our client is an asset management firm with an AUM of 1.5 bill equity fund. They provide good

employee benefits and company culture. There will be a three to six months’ probation period.

Responsibilities

• Capable of handling full range of fund accounting services on funds, including preparation of the Net Asset Value (NAV), cash and position reconciliation, review of corporate actions, validation of security pricing
• Able to check accuracy of fund administration services on funds and investors in compliance with the company’s service model and policies, liaising with, brokers, custodians and auditors
• Provide and maintain superior Quality of work, accuracy and adherence to task deadline.
• Participate in various system optimisation initiatives and ad-hoc projects
• Active participation in proposing solutions to complex market and settlement issues and act as liaison between custodian, administrators and trading desk with ability to multitask and prioritize resolution on priority.
• Calculate complex fees structures as set out in various agreements
• Review of periodic financial reporting in accordance with IFRS and/or US GAAP prepared by administrators and service providers.
• Review accuracy of Subscriptions and Redemptions, Switches & Transfers in accordance with the guidelines outlined in the fund offering documents performed by the transfer agent and administrator.
• Strong excel and VBA skills needed to drive automation and streamline the procedures once the business understanding is reached.
• Play active role in client on-boarding, account opening process with verification of documents sourced from different parties and to have it verified and aligned towards company’s policies and procedures.
• Maintain and remediate investor details in a centralised database and calculate trail fees based on the distributor agreements.
• Supporting the company’s anti-money laundering (AML) framework in place and working closely with various parties involved, investor, Fund admin, Transfer Agent to ensure compliance with the AML framework.
• Supporting the organization's FATCA/CRS service offering to our clients
• Demonstrate ownership of assigned work and ensure timely completion, in line with Service Level Agreements (SLA).

Requirements

• Bachelor’s degree in accounting, banking or finance related field
• Ideally 1 year of experience in fund administration, audit or similar role
• Intermediate to advance Proficiency in the use of Microsoft Office (Excel, VBA Word, Outlook).
• Understanding of securities such as equities, bonds, forwards, futures, options preferred
• Ability to work well independently as well as within a team framework.
• Be enthusiastic and eager to learn, self-starter.
• Strong work ethic with positive attitude
• Able to work under pressure with minimal supervision to meet deadlines
• Possess strong verbal and written communication skill

- Partner with front office in GFM as a Business Manager to drive solutions, improve procedures/infrastructure for the Variable Capital Company (VCC) business and implement end to end systematically captured workflows. These include pre-trade compliance checks, order management, trading, investment operations, risk management/compliance/oversight, closed-book accounting, or performance measurement & attribution

- Liaise with internal stakeholders and external service providers/brokers for the setup and maintenance of trading accounts and with Fund Administrators and Custodians to

support fund events, asset transfers and month end reporting

- Initiate negotiations and management of external service contracts with vendors to ensure that service level agreements are being met along with instigate RFP’s and due diligence on new vendors/service providers are done periodically per contract end

- Provide secretariat support for VCC related committee meetings including preparation of presentation materials

- Review and work with business and support units to ensure VCC’s compliance with regulatory requirements, including maintenance of registers and records (i.e. for investors and VCC directors)

- Support and coordinate with relevant parties on operational risk reporting, tax/regulatory filings, audit, insurance related matters, etc

- Perform assurance or risk /control related testing (where required)

- Participate in ad-hoc business development projects

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role:

• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation.
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage.
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization.
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies.
• Propose feasible ideas and solutions or engage subject matter expert to provide aid and improve the quality of the product.
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently.
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT.
• Review and ensure that all documentations are complete and of quality.
• Maintain and continuously refine Product Backlog.

Requirements

• Have strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline.
• Have minimal 3 years business analyst experience in software development projects and working experience in an Agile environment and Cloud platform.
• Possess the ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively.
• Possess business case and user-stories development skills.
• Possess good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders.
• Possess strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving.
• Possess good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions.
• Experience with Confluence, JIRA, GitLab, SonarQube,

Sumit Sambhi

EA License No. – 23C2060

EA Registration No. - R1330510

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Business System Analyst

Business Systems Analyst will be responsible for analyzing business processes and making sense of data and identifying areas for data representation improvement. He/she will also help to solve basic office IT issues with the help of an IT vendor, as and when needed to optimize operational efficiency. This role will work closely with various departments to gather requirements, design solutions, and ensure successful implementation.

· Discuss with internal end users / business stakeholders to develop a thorough understanding of their needs and identify, analyze and translate these business requirements into technical specifications.

· Develop and manage Management Information System reports (e.g Sales, Inventory, Staff and Outlet performance) and Dashboards, integrating ongoing requirements and new features based on requirements provided by business users.

· Improve systems by studying current processes; designing modifications. For example, automate processes by developing scripts and codes from MS SQL database to supplement SAP system.

· Design scripts to handle errors from source documents to check for accuracy and inconsistencies before upload to analysis platform.

· Provide user training and support to ensure effective utilization of dashboards and IT solutions.

· Provide daily SAP helpdesk support, troubleshoot on first level SAP issues for local operations and escalate to the vendor if necessary.

· Provide on-going support on in-house CRM application, its analysis platform including tablets and network maintenance.

· Liaise closely with vendors and group IT in project implementation, application testing, supporting application patching and upgrades

· Maintenance knowledge of server and office equipment including laptop/printers and business email setup

· Day to day system support for software, hardware and network issues, if need arises

· Maintain system protocols by writing and updating procedures

Requirement

· Preferably at least 3 years of relevant working experience implementing or managing MS SQL, central data warehouse and managing analysis platform

· Experience in Python, SQL (database), Power BI, VBA

· Degree/Diploma in Computer Science/Information Technology preferred.

· Proven competency with systems and have been key-user or involvement in business systems implementation, upgrade or management

· Highly analytical and possess strong commercial acumen to crunch useful data on business performance.

· Programming experience in SAP /PowerBI/Power Query.

· Knowledge of Microsoft Windows, basic Network Administration, basic Hardware and Software knowledge

· Ability to prioritize tasks and manage time effectively.

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

Position

We are starting the decommissioning of one of our Murex trading platform for our Bonds business activity to our main front office target platform (Orchestrade). Orchestrade is already implemented for a large list of assets and business lines.

The project aims to migrate European Government Bonds Sovereign, Supranational and Agency debt, Credit Primary and Credit Secondary business scope worldwide (all products) that are booked in Murex.

We aim to migrate every Murex functionality and process and replicate them in Orchestrade to fit with business needs.

Position, PL and risk management will be migrated in a standalone application called RPS bond.

The scope is to replicate Murex functionalities into OT/RPS, as well as to migrate the stock of data and trades.

With strong interactions with our Paris Head office team, the business analyst would work with a development team based in Asia in Singapore.

Main responsibilities

Build & change management

• Analyse enhancement and propose solutions in collaboration with Architects, developers and business stakeholders.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.

Incidents and Requests management (business users and other IT teams)

• Troubleshoot and fix issues/bugs.

Continuous improvement

• Improve operational processes.

Qualifications and Profile

• Minimum 5 years experience as front office post trade business analyst.
• Experience on Front Office systems (In-house or third-party systems).
• Understanding of financial assets (banking treasury products) and trade lifecycle particularly Fixed income and money market products in their many forms, knowledge of risk management concepts and market data...
• Experience in interfacing FO or BO systems with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.

All candidates, but particularly seniors, are held to high a standard when it comes to communication, both oral and written. You should have good expository style, be able to explain yourself clearly and concisely, especially when the subject is technical and complex. Your spoken English must be extremely fluent. We are an international bank and communication in English with collaborators the world over will be a big part of the job, especially over the phone. Good “written” or “professional” English will not be sufficient for this role.

Education Requirements

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Working Hours

• Work in ASIA region (9:00am – 6:30pm SGT) or (11am – 8pm SGT).
• Special week-end operations if required for projects.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

• Sample preparation for analysis of water and solid samples
• Analysis of water samples using manual titration and colorimetric methods as well as instruments such as TOC, flow injection analyser, UV-spectrometer, and titrator etc.
• Helping to maintain ISO17025 system

Requirements

• Min NITEC / Diploma in any science courses
• Min 1 to 2 years of chemical lab testing exp

Office Hours, Mon to Fri

Up to $3.4K

2months completion bonus

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities

• Handle incidents and service requests raised via helpdesk and call center.
• Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.
• Monitor the incoming demand through ISM tool and ensure right assignments on time.
• Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).
• Manage service requests recording for monthly management reporting.
• Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Requirements

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Office Location: Marina Bay Finance Centre

Job Responsibilities:

• Act as the first point of contact for customer calls and queries.
• Provide basic first-level technical support and troubleshooting.
• Deliver excellent customer service, focusing on listening, empathy, and patience.
• Educate and guide customers on new technologies and IT policies.
• Promote self-help through the Knowledge Base and technology portals.
• Manage customer expectations and ensure a smooth IT support experience.
• Collaborate with IT engineers to escalate and resolve complex issues.
• Use Service Now or similar ticketing tools to track and manage incidents.
• Document solutions, provide updates, and create knowledge articles for common issues.
• Assist with user training during service visits and improve end-user services.

Job Requirements:

• Bachelor’s degree / Diploma in Engineering, Computer Science, Management Information Systems, or related field.
• 2 years of experience in end user support experience in Desktop support or Technical Service Desk.
• Strong communication skills (both spoken and written English).
• Proficiency with Microsoft Office products (Word, Excel, Outlook).
• Familiarity with mobile devices (iOS/Android) for office use.
• Experience with Service Now or other ticketing tools.
• Basic understanding of ITIL processes and IT Security.
• Problem-solving abilities and a customer-focused mindset.

Support Window: 7am to 7pm | Mon – Fri | Working days

(Staggered work hours i.e., either 8-5, 9-6 or 10-7 depending on which login time is assigned to you)

Weekend / Out of Office Hour Work Requirement:

ADHOC weekend and out of office hours’ activities - Participation for such activities is a requirement for this position. The scope of these activities are generally simple and vary from Power Down, verifications, desk moves, etc. Out of Office Hour activities are not frequent and will be made known in advance.

GENERAL DESCRIPTION
The candidate will be part of the IT Organization based in Singapore. The candidate will be personal assistant to the Head of IT APAC including admin support responsibilities to the business management office.

KEY FEATURES AND ACCOUNTABILITIES
Personal Assistant
• Managing Outlook Calendar, schedule meetings and appointments.
• Screen and direct phone calls.
• Travel arrangement and expense claim processing.
• Writing of meeting minutes during management meetings.
• Coordinate events, Townhalls and brown bags sessions as and when required.
• Any other ad-hoc tasks as and when required

People Management
• Responsible for onboarding and offboarding of IT resources from end to end on a timely manner.
• Management of desks and lockers for the IT Organization.
• Updating of department Organization Chart.

Business Management
• Support invoice processing related to Run-the-Bank and Change-the-Bank and ensure compliance with IT financial governance process and accounting policies.
• Oversee month-end time booking for management members.
Regulatory Responsibilities &/OR Risk Management
• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations.

SKILLS REQUIREMENTS
Personal and Social
• Good communication and inter-personal skills;
• Team player and independent worker
Professional and Technical
• More than 5 years of experience as a personal assistant or admin assistant.
• Strong organizational skills and able to multitask.
• Proficient in Microsoft Outlook Calendar, excel and PPT

REPORTING LINE
• Functionally to Head of IT Business Management & Risk Management APAC
FURTHER INFORMATION
• Region/Division: APAC / Information Technology
• Location: Singapore

Internal ref: 9192

Regards,

Lini

Recruitment Consultant

R22108463

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ROLES AND RESPONSIBILITIES

• OFFICE WORKING HOUR: 8.30AM – 5:30PM
• CHECKING DEMO & OFFICE EQUIPMENTS
• UPDATING COMPANY WEBSITE
• SCAN & UPDATE OF SERVICE REPORT TO NAS
• SCAN & UPDATE OF INCOMING DO/AWB/INVOICE FROM SUPPLIERS TO NAS
• UPDATE RECORDS OF VERIFICATION
• UPDATE THE INVENTORY IN FINANCIO
• DELIVER GOODS TO CUSTOMERS WHEN REQUIRED
• ONSITE DVD/USB COUNTER RECORD UPDATE & SIGN THE LOG CHECK WITH CUSTOMER ON MONTHLY BASIS
• ONSITE SUPPORT, PREVENTIVE MAINTAINANCE & TROUBLESHOOTING OF AUTOMATIC DICOM DVD/USB BURNER & PACS SYSTEM
• CONTACT CUSTOMER TO RESOLVE PENDING CASE ID ON DAILY BASIS
• PREPARE & REPORT OF TECHNICAL GUIDELINES
• PROVIDE TECHNICAL INFORMATION FOR PRE-BID AND TENDER SPECIFICATIONS
• COMPLETES TIMESHEETS WITHIN THE ALLOCATED TIME FRAME
• ROSTER STANDBY SUPPORT OF AFTER OFFICE WORK WHEN REQUIRED (HAVING OT PAYMENT)

REQUIREMENTS

• BASIC KNOWLEDGE OF MICROSOFT OFFICE & COMPUTER
• BASIC TECHNICAL SKILL OF SELF LEARNING & RESEARCHING
• BASIC SOFT SKILL OF COMMUNICATION WITH PEERS & CUSTOMERS
• PUNCTUAL & COMMITMENT WITH ASSIGNED TASKS
• ABLE TO WORK UNDER PRESSURE & SHORT NOTICE REQUIREMENT

Working location: Chai Chee

Industry: Technology Industry

Location: Various Locations (Will be assigned accordingly)

Skills: Firewall, Maintenance, Network, Security

Our client is an established System Integrator with strong presence in the Enterprise, Network and Security Infrastructure business catering to Commercial and Government sector.

Position Responsibilities:

• This role will focus on Network Maintenance Support for products supported by the Company
• These products are (but not limited to): Cisco, Fortinet, Palo Alto, Solarwinds.
• Must be skilled in Firewalls Management, SIEM, Load-Balancer, EDR, NPM and may be required to travel to different client locations.
• Handle escalations and assist client’s technical issues.

Position Requirements:

• ITE, Diploma or Degree in Computer Engineering, Information Technology or any IT related field.
• Ideally with 1 to 2 years working experience in Network, IT Security Maintenance and Support.
• Technology knowledgeable in various network products such as Cisco, Huawei, Juniper, Palo Alto and OS technology in Unix, Linux and Windows.
• Network certifications such as CCNA, CCNP, NSE 4, PCNSE a strong advantage.
• Position will be on rotation stand-by schedule.
• Comfortable with various stakeholders, 3rd party and principal SI vendors.

We will consider all candidates but will prioritise those who have closer requirements to client needs.

Thank you!

Joseph Syho

Reg Number: R1108657

EA Licence No: 18C9079

Our client, a Michelin restaurant with over 4 outlets locally, is currently on the lookout for an IT Admin Support.

Acting as an individual contributor, the IT admin support will be responsible for the maintenance and troubleshooting of POS systems. Reporting to the Manager, the incumbent will oversee network infrastructure and servers and provide IT support.

Successful candidates can expect to work in a fast-paced work environment with great learning opportunities.

REQUIREMENTS:

• Possess at least a Nitec/Diploma in IT or related field
• At least 1 year of working experience in F&B/Retail industry
• Working experience work POS System Management is a strong advantage
• Meticulous and organized individuals who can meet tight deadlines and work in a fast-paced environment
• Willing to support with operations/administrative duties as needed

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

Call Support Specialist/ Telemarketer (WFH, Remote Support) - Commission based

STAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support).

If you are keen to Work from Home (WFH) as a Call Support Specialist/ Telemarketer (WFH, Remote Support).

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)