Our client, one of Asia-Pacific’s leading organizations is looking for:

Software Support Engineer

Responsibilities:

• Design, develop, document, test, deploy, and maintain software applications.
• Improve software quality using Scrum practices such as code review and unit testing.
• Be well-rounded and collaborate with QE, DevOps, or Product Owners and Business Analysts to contribute to the success of the project.

Requirements:

• Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• Looking for a Springboot Java developer willing to do L2 support work of monitoring applications, answering queries and do initial analysis and troubleshooting of issues reported.
• Familiar with cloud-native technology and architecture.
• Familiar with Clean Code, Design Patterns and Unit Testing.
• Knowledge and experience in Kotlin, Spring Boot Framework and Spring Cloud will be advantageous.
• Working experience in Agile and UX development environments will be an added advantage.
• Good presentation and listening skills.
• Self-driven, motivated, and strong desire to learn.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Software Support Engineer”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636

EA Personnel Name: Vimmi Baunthiyal

EA Personnel Registration Number: R1543982

This is a 12 months contract assigned to our client

Work Location: Novena MRT

Salary Range : $2,800-$3,200

Working schedule:

Days: Monday to Friday

Time: 9.30am to 6.30pm

Job Description

1. Communications Development and Delivery

2. Analyze an organization and design its processes and systems, assessing the business model and its

integration with technology.

3. Assess current state, identify customer requirements, and define the future state and/or

business solution.

4. Research, gather and synthesize information.

5. Poly grads/Diploma holders only

6. Looking for candidates with 0-2 years experience in marketing/communication/events industry

CAT 1 Security Clearance is required.

1. Candidate must be 2nd generation Singaporean (both parents must be Singaporean)

Financial Planning & Analysis

• Prepare actual and budget/forecast financial reporting and presentation.
• Preparation of monthly and budget/forecast hyperion reporting for submission to Region Finance.
• Perform variance analysis and document commentaries on financial results for the respective business and operation units.
• Partner with business teams to support business decisions & strategy.
• Ensure each business and operation units costs are being forecasted and accounted properly for before month end close.
• Assist to manage outsource service provider related to month end reporting package.

Intercompany transactions Management

• Ensure agreements are in place and maintain inter-co agreement listings up to-date.
• Ensure recharges are accurately budgeted and forecasted in respective functions.
• Analysis of variances of actuals against budgets/forecasts.

Treasury Matters

• Support in preparing weekly and monthly cash flow forecast and daily cash flow report.
• Manage hedging operations, evaluation, and monitoring of daily rates.
• Support in other Treasury matters

Requirements

• Min Diploma / Degree in Accounting / Finance
• Min 2 to 3 years of financial analysis experience
• Able to start work immediately or short notice

Medical Device MNC

Salary range: $4K to $5K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Recruiter Ref code: #HKH

Staff Nurse | 5Days | 9-6pm | SNB Registered | BCLS + AED license | Potong Pasir/Beauty World

• Monday - Friday: 9am - 6pm
• Salary: $2800 - $4000 (depend on exp)
• Working Location (Fixed) : Beauty World x 1 / Potong Pasir x 1

Job responsibilities

• Responsible for the care management of elderly clients under the senior care centre programme, including assessment, planning, implementation and evaluation of nursing care as well as client education
• Take charge of the whole clinical nursing practice in the centre and ensure compliance with approved standards of nursing practices, including the creation and maintenance of policies and SOPs.
• Perform all general nursing duties to provide quality nursing care and support to clients to ensure their safety and comfort. Duties include medication administration, wound management, fall risks and hospitalization procedures, medical emergency procedures, infectious diseases outbreak procedures and other nursing duties as required.
• Conduct assessments of clients during admissions and periodic reviews, including pre-assessment of referrals
• Assess and evaluate client’s conditions to plan and implement individual care plan accordingly. Consult and coordinate with OTs and PTs and other healthcare professionals as necessary.
• Monitor, assess and review the progress of clients.
• Identify early signs and/or deterioration of clients’ condition through observation and appropriate assessment tools.
• Ensure clients’ records are created, maintained and updated accurately on a timely basis.
• Responsible for the administration and submission of documentation to relevant government bodies
• Teach clients, caregivers and family members proper techniques in self-care.
• Assist and support delivery of health promotion activities in the centre.
• Participate in training and supervision of support care staff.
• Coordinate with programme staff to organize and participate in the centre programmes and activities.
• Other duties and tasks as assigned by the Centre Manager.

Job requirements

• Diploma or Degree in Nursing
• Possess BCLS + AED license
• Prior experience in Nursing Home/Dementia Day Care centre is an advantage

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development, Senior Analayst/ Assistant Manager to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 3 years' relevant experience in similar industry
• Experience in hospitality/real estate industry will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

About the Company:

Our client has been in the supply chain business, serving the defence & government sectors, as well as commercial industries. The company offers end-to-end, integrated, and secured logistics services including sourcing and procurement, ordering and inventory control, acceptance and quality control.

Responsibilities:

• Identify and propose solutions to enhance supply chain efficiency by addressing gaps and weaknesses.
• Investigate and resolve data errors causing inventory discrepancies, focusing on root cause analysis and prevention.
• Evaluate and optimize end-to-end operations processes, from order initiation to replenishment.
• Develop and implement supply chain operations for customers, including innovative logistics solutions.
• Recommend and deploy logistics solutions that meet customer needs while monitoring for potential issues and implementing corrective actions.
• Coordinate operational policies, standards, and procedures to ensure consistency.
• Develop incident or crisis management plans to mitigate gaps and ensure business continuity.
• Demonstrate understanding of business concepts, organizational knowledge, and profitability considerations.
• Collaborate with key accounts to identify new business opportunities and strengthen relationships for revenue growth.

Requirements:

• Min possess a Diploma / Degree in Engineering, Supply Chain Management, Business, or any related field.
• Min two years of related experience.
• Preferably experienced with Excel (pivot, vlookup), SAP, and WMS.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Job Highlights

• Stable Career Progression Opportunity with Established US MNC
• Up to $7K + AWS + PB
• One North (8:15am - 5pm)

Job Responsibilities

• Lead a team of 2 Financial Analyst to support on price and gross margin management.
• Perform variance analysis for monthly and quarterly business reviews.
• Implement pricing strategies to maximize revenue/gross profit.
• Collaborate with cross functional team to obtain historical sales data and prospective sales data for review.
• Drive a better deals, competitive standard payment terms, high profit to ensure the growth of the business.
• Work with global finance team in providing sales data for annual sales and rebate payout calculation.
• Update on relevant financial metrics such as management rates, product costs, price lists bi-annually.
• Communicate with finance teams on the price increase implementation for each products.
• Analyse any anomalies and generate monthly business report for management review.
• Participate in monthly business review meetings to discuss on the risk, issues and necessary action plan to tackle the risks.
• Generate pricing and portfolio review files by country to facilitate discussion of pricing tiers and product strategies.
• Identify and monitor margin improvement and innovation projects.
• Review low margin products/accounts with division leaders for further action.
• Review customer profitability and solution penetration opportunities.

Job Requirements

• Bachelor’s Degree in Accounting/Finance or other related area.
• Minimum 5 years of relevant working experience in accounting and finance
• Strong analytical, detailed-oriented, problem solving skills.
• Ability to meet tight deadlines and build strong relationship with stakeholders.
• Proficient in Power BI and Microsoft Office Application

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446

EA License No: 16C8261

Responsibilities

• Analyze and document the business requirements, processes and systems to meet the business model and bridge the gaps
• Liaise with vendors and provide clear requirements and ensure defects are understood and resolved
• Supplement existing test cases for value-added testing
• Work with relevant parties to ensure timely project delivery and address issues
• Ensure compliance with IT security policies and procedures

Requirements

• Diploma/Degree in Computer Science, Information Technology or Finance
• Relevant work experience in Treasury and banking projects
• Experienced in delivering medium to large scale projects in full project lifecycle
• Strong stakeholder and vendor management skills
• Excellent analytical, communication and presentation skills
• Exceptional problem solving capabilities
• Team player with multi-cultural awareness

Good communication skills to communicate concisely and clearly while working in a team.

Meticulous and accurate with good attention to detail

Good time management skills and is able to assess time sensitive tasks and execute accordingly.

Good at problem solving and not afraid to speak up.

Proactive and shows initiative to learn.

Knowledge in Securities Servicing (e.g. Trade settlement, Asset Transfer, Corporate Action, etc) will be a plus.

about the company:
Our client is a global courier delivery services company known for its comprehensive suite of logistics and transportation solutions.

about the job:
We are seeking a skilled and detail-oriented Data Analyst with expertise in Power BI. The ideal candidate should have a strong analytical mindset and be proficient in extracting meaningful insights from data sets. Your key responsibilities will be:

• Collect, clean, and analyze large datasets to extract valuable business insights.
• Interpret and communicate findings to both technical and non-technical stakeholders.
• Develop and maintain Power BI dashboards and reports.
• Create visually appealing and user-friendly data visualizations.

skills and experience required:

• Bachelor’s degree in a relevant field such as Computer Science, Statistics, or Business Analytics.
• Prior experience or coursework in data analysis and Power BI.
• Proficiency skills in SQL, Excel, Power BI

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

Job Responsibilites

• Record vital signs, assist in wound dressing, perform blood glucose testing and specimens collection, assist patients with general hygiene and in other nursing procedures as required
• Perform admission, transfer and discharge of patients
• Support patients who require ADLs along with nursing team
• Engage patients and visitors to understand their needs
• Perform ward administration work such as coordination of various services, inventory management, and participate in quality improvement initiatives
• Other ad hoc duties assigned

Requirements

• Minimum GCE 'O' Levels
• Able to commit for at least 6 months for temporary roles
• Able to perform 2 or 3 rotating shift is an added advantage
• Renewable / convertible based on individual's performance
• Can commence work immediately / within short notice

Interested candidates kindly send in your resume to [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Main Responsibilities:

• Preparation of routine QC samples for instrumental analysis and sensory evaluation
• Perform olfactive assessment of QC materials
• Results entry into SAP and other ERP
• Creation of material specifications
• Inventory management of laboratory consumables
• Basic maintenance of laboratory equipment and general housekeeping (5S)
• Conduct trials and prepare reports/results from trial for review by seniors/manager
• Support laboratory supervisors in analysis of results and CAPA

Job Requirements:

• Diploma in Chemical Process Technology or Perfumery and Cosmetic Science
• Prior experience in plant QC experience or chemical manufacturing or related industry is an added advantage
• Basic sensory evaluation skills and chemical knowledge

Interested candidates please send in your resume to [email protected]

Attn : Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd, EA License No.: 99C4599

A. Role Description / Specific Responsibilities

1. Supervision of Employees / Drivers

2. Assessing the efficiency and technical proficiency of the team

3. Ensuring employees work safety / work process.

4. Resolving operational issues.

5. Monitor daily workflows to ensure operational needs are met.

6. Manage and fulfil Upper Management’s work targets / goals.

7. Prepare reports for upper management regarding operational issues.

8. Perform other operations related duties as assigned.

B. Competencies

1. Good communication skills and able to engage difficult personalities.

2. Active participation in engaging clients and fellow colleagues

3. Holds regular meetings for updating, gaining experience in slides presentation.

4. Gains experience in software development for logistics.

Class 3 License (preferably)

This is a 12 months contract assinged to our clients

Work Location:Suntec Office Tower

Salary: $3,500-$4,000

Job Description:

1. Possess a recognised Degree relevant in the service industry.

2. Have at least 3 years of relevant experience in contact centre industry including data/trend prediction &

analysis, self-help migration.

4. Actively making FAQs refinement, recommend CSOs training needs based on customer experience.

5. Fresh graduates are welcomed too (knowledge of Data Analysis)

Description

Candidate has worked in Banking Ops role (middle office or back office) in any of the Run The Bank Process with Settlements exp.

The candidate needs to demonstrate a level of efficiency and attention to detail while under pressure strictly adhering to timelines.

Interface with internal and external clients to provide operational and administrative support as needed.

See that Operations processes comply with regulations, guidelines, standards and policies.

Interacted with middle/front office to resolve trade discrepancies and articulate risks.

Great computer skills and the willingness to learn new programs and process flows.

Familiar with the Corporate Action events, i.e. bond maturity, coupon payment calculation etc. Will be an added advantage.

About the client:

Our client is Reputed Bank.

Responsibilities:

• Responsible to analyse and define detailed functional and non-functional requirements based on business requirements.
• Organize information, Analyse financial results.
• Responsible for Financial forecast projections.
• Monitor and manage risks /issues related to requirements and scope creep.
• Prepare Excel models, Generate reports, presenting key performance indicators and or tracking actual with budgeted results,

Requirements:

• Diploma or Degree with minimum 5 years of experience in Financial Analysis.
• Experience in SAP, MS Excel for financial analysis, forecast and report generation etc.
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Experience in scoping and evaluation including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation.
• Experience in Project administration.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.“

JOB SCOPE

• Work with project team in gathering Data Migration requirements
• Analyze data quality, identify gaps and implement necessary data cleaning
• Perform data cleansing activities in preparation for data migration
• Perform and document data migration audit, reconciliation and exception reporting
• Participate in special projects or any other ad-hoc duties as assigned.

JOB REQUIREMENTS

• Minimum Diploma qualification, preferably 1-year relevant experience
• Experience in using Microsoft Excel functions and macros
• Strong analytical and problem solving skills
• Ability to work both independently and with a team
• Independent, organized and meticulous
• Good communication skills
• Dynamic and able to work in a fast-paced environment

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R2197550 | EA License 16C7883

Business Risk & Control Management (BRCM) function strengthen's its operational risk management practice of the Group Finance/CFO Unit of the Bank. A critical part of the BRCM mandate is to carry out independent control testing on key processes to intercept issues early and to enhance operational controls where necessary. Contract resources are required to perform the control testing on periodic basis (monthly / quarterly) and to provide findings and recommendations to Group FInance BRCM, and to stakeholders for implementation.

Job Description:

� Ascertain whether the Group Finance department has followed Key Risk and Control Self-Assessment (KRCSA) methodology in their control testing
� Perform independent testing to assess if controls are operating as intended.
� Document samples, test steps, results and findings
� Follow up with the department to put up action plan(s) for ineffective controls to ensure that prompt action is taken to prevent or minimize the potential occurrence of risk incidents
� Monitor the progress of action plans and report to BRCM
� Work closely with Country BRCM to roll out independent assurance review, incident escalation reporting, and OR programmes to ensure compliance with the related Group policies.
- Independent Control Testing such as documenting samples, test steps and documenting findings.

Job Responsibilities:

• Sustaining, improving and validating of written customer communications (by performing administrative, secretariat-support and scrutineering duties);
• The production news portal, the inhouse news portal and social media equivalent (by performing editorial support and technical duties);
• The progress of the projects (by performing curatorial and filing duties).
• He/she may assist in the functions of the permanent team members.

Period:

• 6 months

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• Up to $14/hour

Location:

• Rafflesplace

Requirements:

• Diploma/Degree holders
• Meticulousness and a keen eye for detail.
• Willingness to learn in a collaborative team environment.
• Solid administrative/organisational ability.
• Good writing and editing skills.
• Familiarity with digital tools like blog publishing & video editing, Microsoft Office and Sharepoint.
• Ability to multitask, adapt to evolving needs and work to deadline.
• Readiness to carry out special projects that may involve taking on independent responsibilities.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805 T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Position: Administrative Support

Able to start: Feburary 2024

Salary: Up to 2.8k

Job Description:

• Support day-to-day administrative tasks.
• Ensure accurate and timely uploading of schedules and records.
• Compile and generate reports.
• Facilitate the issuance of digital credentials.
• Perform occasional course support activities.
• Handle assigned ad-hoc administrative duties.

Job Requirements:

• Meticulous with a keen eye for detail in data handling.
• Resourceful, flexible, and highly responsible team player.
• Proficient in MS Office

Good to have:

• Experience in Learning Management System, Training Management System and TP Gateway.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Senior Business Analyst

Job Responsibilities:

• Fixed income, FX Trading instruments
• preferably investment banking background
• Sitting within Reserve Management department, the front office business analyst / product owner is responsible for managing the applications and processes used for portfolio management and trading of assets managed in-house.
• Work closely with portfolio management and trading functions to understand their business requirements, translating business-to-technical requirements and vice versa
• Design, build/enhance, test, implement and document processes/tools/systems in partnership with IT, middle and back offices as well as software vendors to support front office workflow
• Plan and work with department wise partners on implementing road map of front-office workflow feature development / upgrades
• Ensure front office processes and procedures meet internal standards for data integrity, security and auditability
• Monitor, analyse and troubleshoot front office processes to ensure their smooth functioning.
• Manage project implementations with vendors, covering procurement and related administrative issues;
• Oversee change management to facilitate the users to product adoption and new ways of working.

What we are looking for:

An undergraduate degree in business-related or IT-related fields

• Preferably 3-10 years relevant working experience, including product management/ownership or system used in similar functions, preferably in investment or financial domain
• Strong sense of ownership and growth mindset
• Strong analytical skills and critical thinking with good problem-solving skills
• Good understanding of user-centric principles and/or service design
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Experience working in cross-functional groups, representing views of different stakeholders and influencing teams towards achieving shared goal

Morgan McKinley Your Gateway to Success!

We are actively seeking for an Actuarial Analyst specializing in Pricing. The primary responsibilities of this role involve overseeing the entire pricing process for new products, collaborating with Actuarial Pricing leads, conducting premium and benefit pricing, setting actuarial assumptions, performing profitability testing, and ensuring the smooth implementation of product systems.

Responsibilities:

• The role will play a crucial role in supporting the Head of Pricing to maintain the financial health of the insurance company, protect policyholders' interests, and ensure compliance with statutory responsibilities under the Insurance Act.
• Collaborate with other teams to address client requests.
• Participate in risk management projects and contribute to various department-wide activities such as experience studies, financial stress tests, and regulatory initiatives.

Qualifications:

• At least 2 years of actuarial experience in life insurance product pricing or financial products
• Bachelor’s degree in actuarial science, Statistics, Economics or equivalent
• Proficiency in tools like Prophet, VBA, and Excel programming
• Strong communication skills, an engaging and open-minded working attitude
• Meticulous attention to detail for financial analysis.
• Amenable to work on a Hybrid set-up, work location at Mapletree Business City Singapore

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Job Info:

• One of the leading company which specialize in electronic plating in Singapore
• Salary: Basic up to $4000 + AWS + VB
• Working Hour: 5 Days (Monday - Friday), 7.50am - 4.55pm
• Location: Tuas (Company transport pickup at designated point islandwide)

Job Scope:

• Collaborating with end-users, business partners, and software vendors to articulate user requirements and system design specifications
• Creating, developing, testing, and deploying new software solutions to meet business needs
• Offering application support and managing changes for existing applications
• Actively engaging in innovation and implementing cutting-edge technologies across diverse application platforms
• Evaluating software design architecture and revising technical documents
• Overseeing server and database administration, ensuring their functionality and maintenance
  

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Tai Jin Jin | EA Personnel No.: R23116259

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.