Trade Support

Working Hours: Monday to Friday [9.00am-6.15pm]

Location: Suntec Tower 3

Salary: up to $3.5k + VB

Requirements:

• 2-3 years of relevant experience

Job Scope:

• Prepare commodity sale and purchase contracts in consultation with Trading, Trade Finance and Shipping Team.
• Liaise with suppliers and buyers on all contract related finalisation.
• To follow up and finalize all Trade related contracts in consultation with the internal team and put through the Trade Contract.
• To handle transaction cycle for all shipments with proper monitoring of each step of trade deal execution
• Keep track of contract details and make out periodical reports as and when required.
• Work closely with back office and operational staff to ensure smooth logistics/end to end supply chain of your trades

WhatsApp: +65 9837 8400

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Trade Support

Working Hours: Monday to Friday [9.00am-6.15pm]

Location: Suntec Tower 3

Salary: up to $3.5k + VB

Requirements:

• 2-3 years of relevant experience

Job Scope:

• Prepare commodity sale and purchase contracts in consultation with Trading, Trade Finance and Shipping Team.
• Liaise with suppliers and buyers on all contract related finalisation.
• To follow up and finalize all Trade related contracts in consultation with the internal team and put through the Trade Contract.
• To handle transaction cycle for all shipments with proper monitoring of each step of trade deal execution
• Keep track of contract details and make out periodical reports as and when required.
• Work closely with back office and operational staff to ensure smooth logistics/end to end supply chain of your trades

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

One of our clients is looking for a candidate for a 12 months contract:

Responsibilities:
• Partner with key stakeholders across finance, credit, customer service and sales to gather detailed requirements for CTC process improvements and automation.
• Conduct thorough business process analysis to identify inefficiencies, bottlenecks, and opportunities for optimization.
• Facilitate workshops and interviews to capture user needs and pain points related to CTC functions.
• Document and analyse existing CTC workflows, identifying gaps and areas for alignment with business objectives.
• Develop clear, concise, and functional specifications for CTC system enhancements based on gathered requirements.
• Collaborate with technical teams to translate understanding of CTC processes into actionable configurations and developments for SAP systems.
• Prioritize and manage a backlog of CTC improvement initiatives, ensuring alignment with business objectives and project timelines.

Qualifications:
• Minimum of 5 years of experience as a Business Analyst with good understanding of CTC process flow, data models in SAP
• Experience in business process analysis, gap analysis, process optimizations and requirements gathering.
• Proven track record of successfully collaborating with cross-functional teams to understand and document business needs.
• Strong analytical and problem-solving skills with the ability to identify the root cause/trouble shooting skills.
• Excellent communication and facilitation skills to effectively lead discussions and workshops with stakeholders.
• Ability to translate complex business requirements into clear and concise functional specifications for developers.
• Experience with business process requirements mapping, functional documentation, and documentation tools.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/e7wFT_Tv

• Exposure to latest technology (Oracle Fusion Cloud)
• Concrete project timeline across Asia

About the company

Our Client is one of the most renowned brands in their industry. They are currently looking for an Oracle EBS Analyst/ Oracle Fusion Consultant (Finance / FIN)to join their team.

About the job

Running internal key finance business user meeting, to analyse users' requirements and provide solutions by building interfaces or custom reports

Managing day to day operations support and project roll out for Oracle Fusion finance systems. This includes configuration of the finance systems

Performing the role as subject matter expert for Oracle Financial with assistance of external vendors

Leading cloud project implementation, enhancement or new functionality changes )which includes budgeting, milestone planning, progress reporting and external vendor management

Managing external vendors, ensuring SLA has been adhered to

Identifying and proposing improvement solutions to enhance business productivity

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in Oracle (financial module). You should have led at least 1 end to end Oracle ERP project. You should have at least 5 years of experience in engaging external vendors or business stakeholders directly at a regional level.

Proven track record in Oracle Fusion will be of added advantage.

Whats on offer
This is an excellent opportunity to join a established company with opportunity to engage with senior business stakeholders across Asia and out of Asia. You will have the opportunity to lead high value cloud project implementations.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/e7wFT_Tv (EA: 94C3609/ R1219669)

Aramco Asia is a group of Asian wholly owned subsidiaries of Saudi Aramco Asia Company, and they share a key mission in serving Saudi Aramco’s corporate strategic initiatives in the Asia-Pacific region. We are in the search for a Business Support Specialist to join the team.

Business Support

• Report to the Public Affairs & Business Support (“PABS”) Manager and work under close supervision.
• Coordinate and consolidate of management reports but not limited to business plan, budgets, accountability, performance indices, cost control and business continuity.
• Support the preparation routine and special reports, providing detailed analysis of business-related activities, coordinate administrative activities across functions.
• Support for the daily operation of office administration and facilities services, including office up-keeping, facilities maintenance, office administration & coordination, safety and security maintenance, contracts and contractors’ management, and reporting
• Build and maintain good relationship with relevant government agencies in the Southeast Asia and Oceania regions.
• May provide work direction to clerical or administrative staff.

Internal:

The incumbent is expected to have regular contact with concerned departments within Aramco Asia Singapore office and other Asia country offices and regional function departments.

External:

The incumbent is expected to have regular contact with landlord, with government agencies, and ad-hoc contact with Saudi Arabia embassy in Singapore, business partners, consultants, and other stakeholders etc.

Business monitoring and reporting

• Support the entire Business Plan exercise entailing:
  • preparation of office business plans; review AAS manpower & budget plan; review monthly progress (plan vs actual) and provide general analysis and recommendation to PABS Manager if needed;
  • ensure proper controls/procedures are implemented with respect to the business plan;
  • review inputs submitted as well as provide guidance and feedback to each department to ensure the report quality meets expectations.
• Prepare and compile regular & ad-hoc reports and ensure data accuracy and timely submission.
• Review business operations-related reports, requests and proposals to make sure the compliance of company rules and regulations.

Company operation and coordination

• Develop and maintain process and procedures related to office services and facilities maintenance.
• Direct and ensure service for office equipment installation and facility maintenance activities are carried out according to the budget allocation, standards and schedules.
• Resolve problems related to office operations and maintenance services, ensure timely reporting of all major activities and incidents.
• Ensure that safety and security systems and processes are in place.
• Responsible for business continuity, emergency, or disaster situations preparation, including fire evacuation drills and preventive maintenance/utilities shutdowns.
• Manage contractors & vendors office services & supplies and ensure services agreements are in order.
• Initiate contract work such as scoping, update and administer office services and security contracts, audit invoices from contractors, interpret contract provisions, checking correctness or arranging corrections.
• Maintain and upkeep all documents, records and reports related to office management.
• Monitor/supervise contractors' performance for service quality.

Government relations

• Identify key governmental stakeholders in the region under AAS overage, build and nurture relations with selected stakeholders and maintain a matrix of relationships.
• Ensure all interactions with governmental stakeholders are minuted.
• Advise PABS Manager and AAS management, as well as Saudi Aramco on all matters relating to regulatory matters and government policy issues of interest and concern to the Company.
• Provide comprehensive and efficient advice/consultation to AAS management, SAO during urgency/crisis cases.

Perform other miscellaneous duties as directed by the Manager.

Minimum Requirements

• Bachelor degree and/or higher in business administration, finance, economic or relevant.
• 10 years of relevant experience in business administration, business planning and budgeting.
• Working experiences in the oil industry is preferred and being familiar with crude oil business and its terminology.
• Experience in office services/administration management is a plus.
• Possess advanced business acumen in business planning and reporting.
• Detailed-minded, highly organized with ability to handle multi-tasks and meet deadlines is essential.
• Proficient in both spoken and written business English.
• Proficiency in MS office applications.
• Strong interpersonal and communication skills with the ability to interact with people at all levels.
• Ability to grasp complexities of new and unprecedented assignments quickly and work independently.
• Possess good work ethics.

This is a 2-year contract role with subject to extension depending on business needs.

One of our clients is looking for a business analyst for a 6 months contract position:

Description:

1 Stories Refinement
a. Understanding the requirements received from the product owner or business stakeholders
b. Document the requirement in form of user stories
c. Refine the requirements and prepare detailed user stories with acceptance criteria (including NFR and monitoring needs), target business process, changes required in application from current state to target state, screen mock up, data mapping, rules sheet and interface mapping etc.
d. Walkthrough the refined user stories with business stakeholders and product owners to confirm the scope
e. Explain the requirement to squad members in the backlog grooming session and further refine story as needed
f. Review the solution presented by developers and architects to validate if the solution would meet business needs
g. Review the test cases prepared by testers to validate if the testers would cover the acceptance criteria
2. Analysis of production bugs
a. Receive the incident raised by business users on production bugs
b. Analyse the bug to understand what caused the bug and present finding to developers to fix
c. Review the fix done by developers to validate if the fix has resolved the issue permanently
d. Where needed, guide the squad to find interim solution and/or data patch.
3. Support UAT/in-sprint testing/regression testing/UVT
a. Guide UAT users on what needs to be tested. Where needed, prepare UAT test cases and test data
b. Explain the UAT users on test approach, and handhold during testing period
c. Analyse any defects raised (during SIT/UAT/Regression testing) and guide developers on what need to be fixed
d. Where needed, test the functionality from business perspective and document the test results.
4. Backlog maintenance
a. Support the Product owner in overall backlog maintenance
b. Walkthrough the backlog with business users as needed
c. Review business priorities with business users and Product owners
d. Work with business users and Product owners to define long term target state processes
5. Training and Documentation
a. Train business users on functionalities and how to use them

Company background

Keystone is a Singapore-based fundamental long/short equity hedge fund manager focusing on companies in the Asia pacific region and their global impacts. Keystone is one of the fastest growing hedge fund managers with over $2 billion of asset under management since launching in Apr 2022.

Job responsibility & requirements

5 years of relevant buyer or seller experience, the core requirement is to be persistent in details, but with a view of the overall situation. Work location in Singapore. Covering the entire Asia-Pacific and global related industry groups and companies. Look for long and short opportunities.

1) Covering healthcare and consumer research: tracking market changes in the industrial chain, order trends, and detailed explanations of industry company model data

2) Studying consumer behavior patterns within the healthcare industry, including preferences, purchasing habits, and decision-making processes. Analyzing demographic data and psychographic information to understand consumer motivations and needs.

3) Keeping abreast of current and emerging trends in the healthcare sector, including technological advancements, regulatory changes, and healthcare policy developments. Forecasting future trends and their potential impact on consumer behavior and market dynamics.

4) Interpreting complex data sets related to healthcare and consumer research, using statistical analysis and data visualization tools. Creating detailed reports and presentations that communicate findings, insights, and recommendations to stakeholders and decision-makers.

Work Location

10 Collyer Quay

#24-06/07 Ocean Financial Centre

Singapore 049315

Our Client is looking for a Business Analyst (Chatbot response)

Enhance Generative AI Accuracy:
1) Build and curate a comprehensive knowledge base to serve as a foundation for the Generative AI model.
2) Evaluate and analyse AI-generated responses to identify areas of improvement and optimize accuracy.

Response Analysis and Evaluation:
1) Identify, analyse, and assess the quality of AI-generated responses, ensuring they align with company standards and customer expectations.
2) Collaborate with the AI Development team to implement necessary adjustments to improve response quality.

Safety Scenario Establishment:
1) Develop and implement safety scenarios to mitigate the risk of inappropriate or sensitive AI responses, maintaining ethical and responsible AI interactions.

Data Set Maintenance:
1) Deconflict and curate data sets across various platforms to ensure a diverse and clean input for the Generative AI model.
2) Regularly update and refine data sets to reflect evolving language trends and user preferences.


Knowledge Base Updates:
1) Perform daily updates to the knowledge base, integrating the latest product information, industry updates, and relevant content.
2) Ensure accuracy and relevance of information provided by collaborating with product owners and subject matter experts.

Demand Analysis:
1) Engage in call listening activities to identify emerging demand topics and customer preferences.
2) Provide insights and recommendations to the AI Project Manager for enhancing AI-generated responses in response to these demands.

Collaboration with Product Owners:
1) Establish effective communication channels with product owners to continuously enhance the knowledge base and refine AI responses.
2) Actively gather feedback and insights from product owners to improve the accuracy and relevance of AI interactions.

Product Knowledge & Call Handling Trained
1) To be trained in Banking Related product knowledge and undergo training to learn how a customer service officer handles a customer over a call.
2) Standby support to be activated on adhoc basis by Workforce Management team to service calls/emails or any other functions deemed to be necessary to maintain Customer Centre’s service levels.

These are the experience and skillsets that we are generally looking for:
1. Meticulous and show great attention to detail. (Important)
2. Possess an analytical mindset to identify key performance metrics and evaluate the success of Gen AI initiatives. (Important)
3. Basic understanding of prompt engineering, data pre-processing, and data ingestion techniques in the context of Generative AI systems. (Good to have but not essential)
4. Proficient in MS Office (Word, Excel, Project and PowerPoint)

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Responsibilities:

• Involved in systems configuration, production support, system accesses, systems monitoring, backups, patching and daily health checks.
• Provide support for mission critical systems including follow up / corrective actions for production issues and defects.
• Maintain service operations documentation, guides, specifications and interfaces between legacy and new systems/data products.
• Assist in investigation of user reported issues.
• Able to provide ad hoc application support and handle multiple applications.

Requirements:

• Possess a Diploma/Degree Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• Minimum 5-7 years of experience in applications support or similar activities

My client is a leading financial planning and insurance leader recruiting a Management Information Analyst (MIS).

Responsibilities

• Collaborate with regional data stakeholders.
• Develop a data platform to support Finance and Actuarial functions while implementing suitable data solutions.
• Advance the development of a Finance analytics systems while automating data processes.
• Save man-hours in data processes and increase adoption of data solutions.
• Skilled in designing and setting up data engineering systems and integrating different systems.

Requirements

• At least 5 years in the Finance or Insurance/Actuarial field.
• Expertise in business analysis and MIS Support.
• Expertise in cloud-based data platforms like MS Azure Data Factory.
• Familiarity with SQL or Python.
• Good to Have:
  Experience with Microsoft Azure Databricks.
  Experience with IBM, Cognos.

What you need to do now

If you're interested in this role, forward an updated copy of your CV.

Contact Lijie Ong at +65 81006059 or email [email protected].

Hays Reg No.: R22108533, EA License: 07C3924, Company Reg No: 200609504D.

Glencore Singapore Pte Ltd is a wholly owned subsidiary of Glencore Plc. and engages in commodity trading, the Singapore office employs approximately 220 staff working from a single site.

We are seeking a self-motivated, commercially oriented and driven individual who can demonstrate a sound understanding of fundamental analysis, commercial acumen, risk assessment and management in the context of a commodities trading environment. Strong written and verbal communication skills are a must. Candidates should also be data oriented and have an aptitude for numbers.

This role would suit a well-rounded analytics professional with strong quantitative and statistical skills together with previous industry experience. This demanding role is deeply involved in the day-to-day trading activities of the oil desk. As the Trading Analytics and Risk Management departments work closely together, applicants will be assessed for their suitability for either the Trading Analyst or Risk Manager position.

Position: Trading Analyst / Risk Manager

Dept: Trading Analytics / Risk Management

Location: Singapore

KEY RESPONSIBILITIES [Trading Analyst]

• Contribute and take responsibility for internal analysis reports, covering oil products markets, prices, spreads, cracks and cross asset correlations analysis, and build tools that can support this analysis going forward and/or for the traders to use;
• Continually solicit requests for ad hoc analysis relevant to the business;
• Work closely with the trading desks to tailor the research and analysis in accordance with business requirements;
• Identifying market relationships & pricing anomalies to provide insights and competitive advantage for the traders;
• Analyse ideas with traders, produce research supporting them & foster discussion across trading books, working closely with analysts from other books;

KEY RESPONSIBILITIES [Risk Manager]

• Trade capture & reconciliation of physical oil and paper trades (Futures, Swaps, Options).
• Daily position exposure monitoring and reporting to traders, highlighting exposure concentration and hedging requirements.
• Execute and manage hedging programs for traders with brokers (internal / external).
• Daily Profit & Loss computation & validating this against market movements or other costs / revenues.
• Daily & Monthly Profit & Loss and working capital movement analysis and explanatory commentary.
• Daily capture and accrual of secondary costs/revenues and periodic reviews of book accrual status.
• Daily interaction with Operations staff on various aspects of physical oil logistics, quality and costs.
• Liaising with Financial Control team on accounting matters or trade / cost capture in accordance with company guidelines and generally accepted accounting principles.
• Tracking of physical trade movements and notifications and update the relevant trades in the system.
• Ad-hoc trader support and analysis – research and analysis on market structure, spreads, price movements, cargo movements, P&L investigations and explanations, etc.
• Review global position & VAR reports to ensure the desk exposure is reflected correctly in the desk and division VAR reporting.

KEY COMPETENCIES / SKILL SETS

• Highly numerate, with good problem-solving and analytical skills
• Highly motivated, analytical, control-focused, diligent and organised individuals, who exhibits strong integrity, work ethics and ability to perform under pressure

EDUCATION AND EXPERIENCE REQUIREMENTS

• Educated to Degree/Masters with strong mathematical inclination
• Strong coding skills (VBA, SQL,Python, Database, C#, AngularJS etc)

COMPENSATION

Salary will commensurate with qualifications & experience.

We regret to inform that only shortlisted candidates will be notified.

JOB TITLE: ANALYST, LOGISTICS - ASEAN & ANZ

ORG UNIT NAME: POLYMERS

LOCATION: SINGAPORE

JOB PURPOSE

• Responsible for Logistics and monitoring of related shipments from various sources to the respective transshipment Hub and warehouses, as well as the monitoring of its associated custom declarations by the contracted 3rd party logistics provider
• Scope of work is in marine transportation, inventory monitoring, contracted vendor’s billing settlement, performances from SABIC facilities within an assigned region’s facilities with the objective of shipping to customers in Asia while meeting on time delivery, preserving product quality and reducing cost

JOB RESPONSIBILITIES

• Support Supervisor and Manager to review the current year's logistics plan and previous year's performances for setting targets and capabilities required
• Develop accurate transport capacity forecast on a monthly basis to support the creation of feasible and reliable transportation plans during S&OP meetings
• Communicate inbound logistics plans to all relevant parties in order to ensure timely shipments and customer satisfaction within optimized costs at agreed service levels
• Report to Manager regarding any deviation in business plan and objectives with focus on assigned region's facility throughput and capability
• Communicate with Global Sourcing & Excellence and MEAF/Europe/America Solids SCM team to track, monitor and follow up on goods movement and documents required for replenishment orders into assigned region in accordance with facility capability, custom regulations and EHSS standards
• Review and verify accuracy of all import documents' data from source of productions into assigned facilities within the regions
• Manage data flow to and from contractors' systems
• Execute data flow from ERP, Warehouse Management System (WMS) and on-line portal systems (SAP, WMS etc)
• Co-ordinate resolution of non-quality complaints from internal customers and logistics provider
• Assist Supervisor and Manager, as required, in all matters related to the operations of assigned region facilities
• Verify and process supplier (3PL) invoices as per contract / approval
• Monitor adherence with WMS at warehouses and terminals and coordinate with logistics provider for timely cargoes replenishment; issuance and pickup / clearance within given free storage time
• Conduct periodic audits of physical inventory vs SAP and vendor records and generate weekly / periodic inventory planning, reconciliation, aging and other management reports for assigned facility
• Participate in physical stock take in assigned Hub
• Generate, prepare, analyze and consolidate monthly, quarterly management performance reports for assigned facilities and Hub
• Conduct, review and manage monthly KPI performance with vendors and coordinate resolution of any operational concerns

JOB REQUIREMENTS

• Degree in Supply Chain Management, Logistics or Business Administration
• At least 1 - 5 years, preferably in Shipping & Logistics Operations and warehousing management
• Prior experience in Petrochemical, Shipping or Logistics industry will be advantageous
• Proficient in SAP, VBA or PowerBI will be preferred
• Excellent in communication skills
• Good problem solving skills and able to work in a team

The candidate must have 10+ years working experience in the following areas: -

• Relevant experience in a Financial Institution for IFRS9 Calculation and Reporting, Stress testing and Expected Credit Loss (ECL) and Internal Capital Adequacy Assessment Process (ICAAP) simulations.
• Good understanding of core banking and treasury products and data requirement for management accounting or regulatory reporting
• Good understanding in SDLC phases
• Capability in requirement analysis and functional design skills
• Capability of self-learning and a quick learner
• Be adaptable, flexible and be able to thrive in a challenging, fast-paced of a growing organization / environment
• Experience with project management best practices/ methodologies/ project lifecycle
• Ability to develop and maintain productive working relationships with colleagues in distributed global locations
• Strong knowledge on MS SQL developer and should be able to write SQL queries

• Understand business function and analyze users’ requirements, make a clear scope of project, requirement and build consensus with users
• Lead in analysis and scoping of data sourcing and functional requirements/ enhancements, functional/application design, functional specifications, discuss and obtain users agreements
• Preparation of Functional, Non-Functional & other documents required in compliance to SDM and procure sign off from Users
• Prepare SIT test schedule and develop test cases and conduct SIT testing
• Arrange with users to conduct User Acceptance Test and arrange with development team to prepare necessary test environment and support functional testing
• To ensure the design & build is in line with the standard and all deviations are clearly articulated and agreed. The scope should be from sourcing from upstream till the final report generation
• Review the code to ensure it does not break / Lead to performance issue
• Prepare necessary documents to facilitate and deliver the project (Release checklist, UAT results, etc.)

<Responsibilities & Duties>

1) Prepare performance/portfolio analysis reports of Asia Equity / Fixed Income portfolios for internal investment

managers

2) Conduct internal performance review meetings

3) Assist on financial analysis reporting for existing and targeting clients

4) Communicate with data engineers and quantitative analysts in Tokyo HQ (Innovation Lab) with regard to input

data

5) Responsible for the maintenance and measurement of data with the enhancement and implementation of

systems and software infrastructure and managing transition project

6) Work with internal teams in the implementation of new Performance/Rating/ESG reporting to ensure smooth

delivery according to stakeholders requirements

<Required>

1) More than 1-2 years of experience in Banking or Asset Management industry- especially in quantitative analysis

and investment management

2) Proficiency in mathematics and statistics and understanding of major quantitative analysis / performance

measurement topics, including attribution models for Equity / Fixed Income, GIPS®, etc. Understanding of

fundamental data and characteristic data for Equity / Fixed Income

3) Ability to liaise with a broad range of counterparties such as investment team, marketing team, and middle-

back team to develop business

4) Expertise in database-handling (e.g. SQL) and programming skills in Excel VBA, Python

5) Ability to use financial analysis platform such as Bloomberg, FactSet, Barra

6) A good Bachelor Degree in Finance, Business, Mathematics, Engineering, or other technical discipline

<Preferred>

1) Knowledge on the activities of institutional investors, and client support operations for such investors

2) Experience in handling project work and focus on independent assessment, preparation, measurement,

monitoring, and reporting of performance and risk of the various investment portfolios

3) Have desirability to detail when preparing and validating performance data and be accountable for the timely

delivery of reports to stakeholders

4) Qualification related to financial market such as (CFA® Chartered Financial Analyst- Level1/2/3).

Salt is looking for a Deal Desk Analyst to join our leading client on a 10months contract role. The Analyst will be handling first line approvals for deal approval process. This role includes structuring complex sales transactions and further goals to reduce sales cycles and accelerate deal closure. This will be accomplished by meeting with Sales teams to identify Customer's critical business issues and assist in structuring transaction that meet both requirements and Customer needs.

Responsibilities

Deal Desk Analyst will handle the day to day contract creation and deal approval processes by being a trusted partner to the sales teams, communicate via detailed business case, with various stakeholders (Business Unit, , Legal, Credit, Revenue Assurance, Audit and Compliance, Order Management, Sales Operations, Customer Success Manager) to articulate deal value in a consistent manner, provide in-quarter deal status and communication to sale finance and sales management and perform to an identified set of metrics and Service levels. You will evaluate current processes, make recommendations for areas of improvement and provides ad-hoc responsibilities on special projects and analysis as needed.

Skills

• You thrive in a team environment, are self-motivated, and are very meticulous with demonstrated problem solving and decision-making skills.
• 3 to 5 years of experience in a Deal Desk, Pricing, Sales Finance, Sales Operations or Revenue role in an Enterprise Software/SaaS industry
• Demonstrated success partnering with internal business units and cross functional teams
• Excellent social skills: ability to articulate verbally and written, willingness to appropriately explain difficult issues; ability to think quickly
• Strong analytical, commercial savvy, project management and organizational skills
• Ability to excel in a fast paced environment; delivering accuracy in tight deadlines independently where adaptability is imperative
• Good understanding of revenue recognition rules
• Proficient in both written and spoken: English, Chinese
• Proficient in Salesforce.com, CPQ/quoting tool, Microsoft office applications.

If interestes apply directly or email your updated CV at [email protected]

(CEI No: R1654663 / EA No: 07C3147)

• To perform installation, configuration and set-up of all new computer equipment
• General Technical Trouble-shooting on

I.T hardware and software products (Desktop PC, Laptop, Printers and Audio Video Projectors etc.)

· Perform new PC hardware deployment to end user.

• Level support for Client Applications.
• Usage and basic administration on Azure AD, Microsoft Intunes, on-premises AD Domain support.
• Handle incoming calls from end user for

I.T matters.

• Login Incident tickets for attended cases.
• Work closely with various IT resolver group to resolve customer software desktop issues

Requirements:

· Minimum of Diploma (IT, Engineering or Related Disciplines)

· IT certification will be an added advantage

· Possess IT skills in MS Windows, desktop hardware and network environments

·Ability to work in teams

• Banking exp, any nationality with strong BA exp ( 9 out of 10 ratings )

• there will a BA test to get shortlisted for Interview

• Good understanding - Understanding of multi-asset class products e.g., Fixed Income, Interest Rate Swaps, Equity Derivatives, FX, FX Derivatives, etc.

• Part of a scrum team handling Treasury & Markets Projects/Enhancements

• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Supporting Unit users, Technology to elicit and validate business requirements.

• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.

• Possess strong business & technical subject matter knowledge.

• Understanding of multi-asset class products e.g., FX, FX Derivatives etc.

• Leverage the subject matter experts in T&O in delivery of structured and well-thought through solutions.

• Become an effective “bridge” between users and technology.

• Good team player with strong interpersonal skills.

• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

• Required Experience

(Indicate nature and extent of work experience including minimum number of years required.)

• Education – Bachelors or higher degree preferably in business or Computer Science IT

• At least 5-10 years working as a Banking Business Analyst

• Possess strong business & technical subject matter knowledge.

• Ability to run and manage projects independently.

• Experience in Agile delivery will be an advantage.

• Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner

• Experience working on Jira, Confluence will be an advantage.

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

About the Opportunity

The ETS (Enterprise Technology Services) Level 2 Service Desk Analyst role is crucial in providing technical support and assistance to the diverse range of FCTG staff. The core responsibility of this role is to resolve technical issues and fulfil service requests as efficiently as possible or escalating, if necessary, while maintaining a high level of customer satisfaction. This role is a point of escalation for both our Level 1 Support Team and Joiners, Movers, Leavers Team, who you will work closely with to ensure we are consistently shifting knowledge and processes. Incidents and requests will be raised via a variety of channels and should be logged appropriately. In Head Office locations, in-person support is required, including in assisting with hardware support. This role is part of a collaborative and supportive team both in region, and on a global level. On a rotational basis, 24/7 support is scheduled to ensure a consistent level of support for our users. The Service Desk Analyst will have effective communication and customer service skills and the ability to network and maintain relationships with other support teams.

Key duties and responsibilities

• Provide second-level support of incoming incidents and requests via various channels to ensure courteous, timely, and effective resolution of end-user issues.
• Adhere to the Standard Operating Procedures and best practices set within Service Operations and ETS
• Provide in person support in Head Office locations, performing hands-on fixes at the desktop level, including hardware repairs, delivery of peripherals, or other fixes as determined.
• Diagnose and troubleshoot hardware and software issues related to desktops, laptops, printers, mobile devices, and other peripherals.
• Assist with the maintenance and administration of IT systems, including user account management and software installations.
• Facilitate hardware requests and ensure procedures are executed to keep asset management tools up to date
• Build and maintain advanced skillset/knowledge in troubleshooting, infrastructure, and application suite.
• Build rapport and elicit problem details from service desk customers.
• Prioritize incidents and service requests according to defined criteria and follow processes to ensure customer needs are met.
• Escalate incidents and requests to the next level of support with comprehensive work notes and troubleshooting steps performed
• Identify trends and contribute to finding solutions for problems or challenging issues
• Assist in managing major incidents with a focus on end user communications
• Receive and document knowledge/solutions from level 3
• Author, edit and review knowledge base articles following the KCS methodology for ETS team members and end users
• Promote knowledge sharing, including training for level 1 employees and cross-training peers.
• Identify opportunities to shift processes to the Level 1 team or to automate
• Use remote tools and diagnostic utilities to aid in troubleshooting.
• Research solutions through internal and external knowledgebase as needed.
• Identify and learn appropriate software and hardware used and supported by the organization.
• Drive best practices and encourage end users to utilize the tools and processes we have in place
• Provide suggestions for continual improvement.
• Participate in on-call rotation and after-hours support as needed

We’d love to hear from you if you have...

• Minimum 2 years experience working in an onsite or desktop support role or similar preferred
• Fluent in English and Mandarin languages to support offices across Asia. Other languages would be an additional advantage.
• Broad understanding of Flight Centre’s full technology offering
• Specific understanding of Hardware and PC Support and the Standard Operating Environment (SOE).
• Highly effective skills in communication and customer service with the ability to network and maintain relationships with other support teams
• Travel Industry experience would be desirable
• Has sufficient communication skills for effective dialogue with customers, suppliers, and partners. Ability to present ideas in business-friendly and user-friendly language.
• Is able to work in a team. Is able to plan, schedule and monitor own work within short time horizons. Demonstrates a rational and organised approach to work.
• Understands and uses appropriate methods, tools, and applications.
• Identifies and negotiates own development opportunities.
• Is fully aware of and complies with essential organisational security practices expected of the individual.
• Highly self-motivated and directed, with keen attention to detail.
• Able to prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment

Are you ready to elevate your career in travel management? Apply with FCM today!

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.

• MNC at CBD
• Salary: $9,000 - $12,500 per month
• Permanent position

Responsibilities

• Perform or coordinate the core operational cyber-security functions such as incident handling, incident response, vulnerability management, penetration testing, application security, data leakage prevention and identity/access management.
• Participate in response planning and remediation actions.
• Review existing and proposed system configurations and designs to ensure compliance with security controls and baselines.
• Participate in or conduct cyber-security assessments, and evaluate proposed changes, and/or execute action plans to enhance cyber-security resilience and risk mitigation.
• Design, implement, operate and maintain security tools, advance detection solutions with minimal supervision and guidance.
• Enhance cyber-security operations functions through process enhancements and stakeholder engagement.
• Lead enhancement of cyber-security functions through vendor/supplier identification, scope of work development, justification, contract review, contract negotiation and procurement engagement.
• Execute and communicate enhancement strategy of cyber-security functions using measured goals, proper tracking and reporting.
• Establish, maintain and enforce procedures, guidelines and baselines related to security for the users and administration of IT systems.
• Collaborate with stake holders from other IT functions for cyber gaps remediations efforts and provide security review consultations if required.
• Assess cloud security and propose improvements or solutions
• Implement security and data protection solutions in the cloud
• Strong understanding of API management and application integration methodologies
• Perform other miscellaneous duties as directed

Requirement:

• Bachelor's degree in the IT field.
• 9 years’ experience in IT and/or cybersecurity field.
• At least 5 years work experience at information security service-company or cybersecurity department.
• Intermediate or Advanced GIAC certifications in any of Cyber Defense, Penetration Testing, and/or Digital Forensics & Incident Response domains preferred (examples: GPEN, GWAPT, GCIH).
• CISSP or equivalent professional certification is preferred.
• Strong knowledge with emerging technologies, such as intelligent automation, artificial intelligence (AI)/ machine learning (ML)
• Strong Knowledge of modern cloud technology components and deployment patterns
• Cloud security certification is preferred (CCSP, CCSE, AZ 500, GCSA, CompTIA Cloud+ etc)
• Experience developing software such as Python or scripting language
• Strong knowledge of REST APIs implementation
• Proficient in written and oral English.
• Proficient in SIEM and Log Management Solutions. – SOAR solutions recommended.
• Understanding and familiarity with securing cloud infrastructure.
• Proficient in both Windows and Unix/Linux operating system implementation and administration.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

• Provide First Call Resolution (FCR) technical support
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket

• Installation, support and troubleshooting of software, hardware, and peripheral device
• Monitoring. Troubleshoot. Windows Laptop/Printer
• Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.
• Desktop Support through remote access Coordination with clients and customer regarding their problems
• Any other ad-hoc duties assigned / required

Responsibilities

• Adhere to the sanction check requirements and ensuring that all required checks are conducted with no breach.
• Working with the Head and own Team Leader to establish best practices and processes to ensure that the team meet the company’s service standards set.

Underwriting

• Assist the Head and work with own Team Leader and members to:
• Prepare underwriting / renewal information
• Ensure that sanction checks are conducted.
• Update and maintain the records, schedules, statistics, etc.
• Stay current on market conditions and to share findings and updates with all members of the team as appropriate.
• Channel / Relationship Management / Service Standards
• Maintain service standards by timely response to internal team requests in addition to meeting deadlines

Requirements

• Basic Degree/Diploma in Accountancy or Finance
• Some knowledge of General insurance / Financial Lines operations
• Some understanding of laws and legislation in relation to the General Insurance industry.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Location: RAFFLES PLACE

Working days: 5 days (Mon - Fri)
Working time: 9am to 6pm
Salary: $4000 - $6500

- Have experience as a research analyst doing in-depth single stock analysis and strong stock picking performance

- Have experience conducting in-depth research and analysis on potential investment opportunities across various asset classes, including stocks, fixed income, funds, private equity and alternative investments.

- Able to deeply study the fundamentals of the covered industries through big data tools to assist in the construction of target industries worth investing in.

- Create financial models and use big data tools to conduct in-depth research on the fundamental aspects of the covered industries, assist in constructing investment-worthy sectors.

- Hands-on experience with any tools such as MS Power BI, Power Query, DAX, MDX, Snowflake, SQL & Stored Procedures, Python or equivalent in delivering BI & reporting solutions and semantic data layers.

- Have experience writing report/presentation slides to present to the management team

- University degree or above in Finance/Statistics/Economics/Data Analytics/Mathematics/Data Science/Business Analytics or equivalent discipline. or related fields.

- Minimum 2-3 years of relevant experience as a buy-side research analyst

Job Description & Requirements

• Provide First Call Resolution (FCR) technical support
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket

Job Role:
· Building & maintaining relationships with various client advisers, client adviser assistants, custodians, counterparties, stock lending, risk and offshore teams.

· Manage the risk and controls of the corporate actions processes and continue to evolve/streamline/minimise risk across income, mandatory and voluntary events.

· Assist and drive the implementation of various change initiatives for the corporate action processes.

· Work closely with the APAC Wealth Management Corporate Actions team to provide day to day support, assist in meeting their objectives and strategies, and achieve their business plans for the year.

The Wealth Management APAC Wealth Management Corporate Actions team covers front to back processing of all income events and corporate actions across equities, bonds, funds, structured products, and private equity in all global markets.