Compliance Document Support Associates

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600-$3500
• Location: Clarke Quay

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

Compliance Document Support Associates support the operations and services across its areas of expertise namely, Halal Conversion and Management, Training and Inspection/Audits. The role is exciting and varied, with a combination of on-the-job and classroom learning, hands-on delivery and client facing experiences from day-one. The position also have a central role to play in services development.

Responsibilities:

• Organise & maintain files and records (electronically & in hardcopies)
• Prepare & process documents for timely submission to the relevant authorities.
• Continuous engagement or communication with client & authorities, necessary to the applications
• Assist trainers to prepare and organize training sessions
• Partner with Consultants to review, resolve, research & respond to client inquiries and issues as well as to ensure operational tasks are completed
• Partner with Consultants and Compliance Officer to plan and execute audit schedules at clients premises.
• Provide follow-up of audit reports and timely and accurate reviews of client corrective action and closure
• Provide administrative assistance to the Consultants

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

About The Company

KGI Securities is a leading multi asset brokerage firm with presence across several countries in Asia and a pioneer member of the Securities & Derivatives, Trading and Clearing Member of Singapore Exchange, ICE Futures Singapore and ICE Clear Singapore.

We hold a Capital Markets Services License, is regulated by the Monetary Authority of Singapore (MAS) and is also an equal opportunity employer.

We are looking for talented highly motivated people who are keen to develop their career. We understand that the key to our success is our people. For this reason, we are committed to attracting and retaining the best possible candidates.

About The Job

Job Responsibilities

• Perform PB forex give-up trades matching and reconciliation
• FX/Future trade booking/allocation in back office system
• Perform close out in back office system and submit close out instructions to brokers/Exchanges
• Retrieve margin span file from designate exchanges website, and update settlement prices and exchange rates in back office system
• Handle daily funds movements request for both Securities and Futures Team
• Exchange position report submission
• Invoice billings
• Maintain brokerage / commission rate setup in back office system
• Maintain instrument data in back office system
• To back up/cover London shift if required
• Perform other roles and projects as assigned
• Any other ad-hoc responsibilities assigned

Requirements:

• Bachelor’s degree in Banking/Finance/Business Management.
• Preferably 2 years of working experience in Securities industry.
• Able to work independently.
• Adaptable to a fast paced and challenging environment.
• Able to work on SG public holiday

Project Support Engineer

Job Requirement:

• 5 years of experience in Excel and Excel Macro
• Works closely with the Project Lead to Create New Estimation Model, Modifies/Enhances existing Estimation Models.
• Liaise with stakeholders to understand and identify business requirements.
• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions using Excel / Excel Macro
• Develop / modify the Estimation Models
• Conduct User Acceptance Test (UAT) with the stakeholders, Fix bugs detected from the UAT
• Work with the Project Lead to develop the documentation.
• Provides technical go live support.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Job Description:

- Contribute to IT initiatives for Antaes Asia clients

- Provide L1/L2 Application support to Front Office users

- Adhere to Service Level objective target

- Ensure adherence to Application Production Support (APS) roster in terms of mailbox, webportal and hotline

- Should take part in 24/7 production support (i.e Shifts/Weekend/Public holidays)

- Escalate timely to Head of APS on possible risks, escalation matters and management issues.

- Review and create application Support knowledge articles

- Contribute to the continuous improvement plan

- Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

- At least Bachelor’s Degree in Computer Science, Engineering or related fields

- Total 5+ years of overall IT experience with 1+ year experience as L2 support

- Analytical and Problem-solving skills

- Excellent communication skills along with a customer/user-centric mindset

- Willingness to continually update and enhance skills in systems and processes through own efforts and trainings

- High level of persistence, can-do attitude & pro-activeness

- Good command of ITIL practices, Unix OS, SQL, Middleware (Tomcat, MQ), Software architecture

- At least basic command of Kubernetes, Autosys or Any scheduling system, Shell or Python, Jira and Service Now

Job Summary

You will serve as the primary labor liaison, responsible for maintaining and enhancing relations between Disney Cruise Line and our Business Process Outsourcings (BPO) in Southeast Asia focused on driving strategic initiatives and increase labor analytic capabilities and processes. You partner and consult with the BPO overseeing staffing and workload forecasting, Annual Operating Plans to include analyzing short and long term forecasts, actual performance and goals, providing business updates to senior leadership and ensuring the business is meeting financial and service goals while working closely with the BPO.

Your Responsibilities – How You Will Make a Difference

• Foster and nurture a strong and collaborative partnership with the BPO, acting as the point of contact focused on labor and ensuring effective communication and alignment.
• Review data analytics and provide storytelling and insights to the Executives, BPO and business leaders to inform and influence workload and staffing strategies.
• Continuously assess the BPO’s performance to identify areas for improvement and work with internal and external partners to implement.
• Partner and consult with the BPO as an analytic resource to ensure quality and consistent results that improve labor scheduling and reporting performance for the organization; demonstrate ability to use analytics to solve complex issues.
• Analyze short and long term forecasting in partnership with the BPO, anticipating future requirements.
  Partner and consult with the BPO to develop and provide analytical support designed to improve scheduling and reporting performance (i.e. staffing levels, headcount, turn/churn analysis, training) to ensure area is optimally staffed.
• Excellent in customer service through strong communication, relationships and time management.
• Partner and be a resource to BPO to assure Disney standards are understood and met from a labor perspective, be able influence and educate when needed.
• Manage and deliver internal projects through to completion; lead and coordinate project planning, resourcing, staffing, and progress reporting and troubleshooting.

Basic Qualifications – What You Will Bring to the Team

• Strong background in Microsoft Office, especially Excel, knowledge and competencies to build complex spreadsheets and the technical aptitude to learn new systems quickly.
• Demonstrated partnering and communication skills; able to shift readily between technical and non-technical terminology depending on audience
• Proven sense of responsibility and the ability to meet deadlines and handle multiple priorities
• Strong analytical, organizational and decision making skills with attention to detail and to be a creative thinker with strong problem-solving skills
• Demonstrated initiative and accuracy/detail orientation
• Strong problem solving skills
• Strong analytical skills relative to evaluating large quantities of data to drive better decision making
• Strong organizational skills
• Strong influence skills

Preferred Qualifications

• 5 years’ Workforce Management leadership experience
• Demonstrated strong analytical, organizational, and decision making skills with attention to details
• Demonstrated excellent verbal and written communications skills
• Demonstrated knowledge of call center dynamics and ACD Systems
• Proven experience working with workforce management software
• Education RequirementsBachelor’s degree in a quantitative field (Computer Science, Industrial Engineering, Engineering, Mathematics, Statistics)

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

JOB PURPOSE

• Lead and manage a team of technical engineers and/or an outsourced contracts in order to securely deliver IT end users Services according to the specifications agreed with Business and IT organization in SEA, Singapore.
• Provide 24/7 (Critical issue) reliable and up to date IT services across the ROA landscape of SABIC’s Business operations to serve its customers in SEA.
• Ensure timely and correct delivery of end-users facilities on user desk in conformance with agreed Service Levels.
• Ensure successful Connect to operations of global and regional programs and guarantee maintainability and sustainability.
• Accommodate future growth by making IT systems a facilitating asset when integrating the new business demand, ensure EUS services design to accommodate future growth.
• Lead the physical or virtual stake holder relationship management role in their respective area of coverage, ensure timely update to local leadership about the IT progress and performance, manage the relationship between the global IT country part and the regional IT to ensure smooth IT operations and strategic project rollout.
• Implement regional policies, processes and roadmap in alignment of ROA IT strategy and consultation with regional IT ROA leader.
• Lead local IT vendor engagement and ensure local guide lines follow for smooth vendor operations, team engagement, compliance & work to support the growth of local and global IT growth.

JOB KEY ACCOUNTABILITIES

• Participate and contribute to the development and refinement of IT end user services to ensure Regional IT maximizes its short-, medium- and long-term value to its customer.
• Ensure that global changes with local impact are aligned with regional preferences and that regional changes with global impact are aligned with regional & global directions.
• Formulate and implement plans and budget in line with regional IT strategy as befitting the End User and the needs and objectives of the SBUs in ROA
• Closely work with local business/functional leadership in country to contribute IT strategy and align their business strategy with IT strategy, ensure timely provide the feedback and plan to expansion as per the local directions.
• Lead regional implementation of global projects and drive cross-regional initiatives across ROA.
• Create and manage robust operations review processes, maintaining service levels objectives and continuous improvement initiatives across On-Site Support solutions and services.
• Maintain understanding of critical business processes.
• Establish and lead an effective and efficient operational team, integrating key On Site contacts with appropriate supplier representatives.
• Track and communicate operational metrics (including trending over time) and identify IT process improvement opportunities.
• Participate in teams supporting transformation projects, such as refresh and consolidation strategies and On-Site support technology rollouts
• Work with business and service providers to identify and resolve systemic process and/or service delivery issue.
• Ensure that incidents and problems handled by/with the on-site support are resolved in a timely and effective manner, and reduced by analyzing root causes, minimizing disruption to business operations and adhering to SLAs on availability and resolution response times.
• Tactical and operational alignment with peers in the region to guarantee an effective follow up of incidents.
• Optimize the delivery of existing and new services by the continuous improvement of the on-site support processes and work instructions.
• Ensure execution of firm enterprise and IT policies by the on-site support
• Facilitate collaboration of the on-site support with application architects, engineers, systems administrators, and other technology specialists in project and strategy implementations
• Intake and support knowledge transfer from projects to support organization as well as facilitate training of key users on site support functionalities in coordination with End-user training.
• Provide input for the requirements in projects impacting the on-site support and ensure that the knowledge transfer is done effectively at the end of projects.
• Safeguard quality of the delivered service by checking the impact of the proposed changes before the implementation.
• Professionally handle received complaints
• Be an ambassador for the IT Services organization towards the end-users.
• Oversee that the change request are handled according to the correct procedures and the quality of the input into the change process by user-representatives is at the correct level.
• Optimize the support resources to deliver quality services with most effective cost
• Negotiate and manage outsourcing contracts where necessary to meet agreed SLA targets
• Ensure proper and secure receipt, stock, delivery and disposal of user related HW and SW assets
• Track users related HW assets from purchase to decommission
• Lead as virtual or physical business stakeholder management role in respective region/country, regular participant in meeting, collect feedback, provide IT update & performance and communicate IT strategy which may impact to them.
• Safeguard that procedures regarding IT incident, change, and complaint management are followed
• Direct day-to-day operations, providing expertise and encouraging teamwork, to achieve high performance standards and meet targets
• Secure knowledge level of workforce is up to standard
• Adhere to and promote relevant helpdesk policies and procedures towards the IT organization and end users
• Analyze and check input from KPI measurement
• Take ownership of the processes and work instructions related to the Helpdesk and make sure they are maintained in accordance to the Quality Standards.
• Provide the documents needed to train the user-representatives.
• Ensure local compliance and guide line follow for SEA countries, single face of contact point, work closely with legal, HR, Admin & Vendor to maintain standard
• leveraging partnerships between service contractors, IT teams & stakeholders to enhance and support all modules in system to increase business profitability, increase operation efficiency and increase system resiliency to misuse.
• Exercise financial authority within established limits and control departmental budget expenditure in the region
• Provide helpdesk & end-user services manager (L4) with information related to optimization department performance including cost allocation and cost optimization (input for service bundles)
• Deliver input for departmental annual budget and control expenditures aligned with it
• Manage costs allocation process integrity and completeness
• Plan staffing in accordance with knowledge, experience and demand needs.
• In case of indirect resources, work closely with vendor to ensure proper resources are allocated to onsite
• Conduct appraisals for all internal direct reports to the position, provide feedback to vendor's team leader for indirect users
• Proactively Coach and Mentor the team when applicable, plan to increase knowledge among onsite staff and feedback vendor service leader to arrange require training
• Share official internal and external feedback of team and individuals
• Maintain regular contact with the relevant regional business and IT leaders to ensure services are aligned to their needs
• Ensure involvement of right stakeholders for major incidents communications and resolution on root cause fixes
• Ensure involvement of right stakeholders in pro-active communications regarding scheduled maintenance efforts, planned upgrades & system outages.
• Manage right expectations regarding service levels with stakeholders
• Recognize and acknowledge complaints and concerns
• Analyze recurring incidents and performance of existing systems, processes, people and ensure corrective actions are taken
• Continuously look for opportunities to make the functions’ processes and service delivery more efficient

MINIMUM EDUCATION/EXPERIENCE REQUIREMENTS

• University degree in IT or Engineering or commercially oriented discipline such as Finance, BA or related fields
• 5-10 years leadership experience in different business or IT functions thorough/extensive IT Knowledge
• 5 years experience in a global virtual Industry or IT environment
• 3-5 years management experience in different business or IT functions or programs/project or direct/indirect team lead
• 3-5 years relevant IT experience such as Infrastructure or end users services or IT security services

Meta is looking for a Network Deployment Engineer responsible for the deployment and support of one of the world largest and most complex networks. As a member of this team, you will have a unique opportunity to be involved in projects related to deployment & scaling of the data center and edge network of Meta.

RESPONSIBILITIES

• Deploy, configure, and support a large-scale production, corporate network and server infrastructure in data centers, Point of Presence (POP) and ILA sites in the APAC region.
• Create and/or review basic deployment packages including Engineering Design Packages (EDP), Scope of Works (SoW), Installation standards and Method of Procedures (MoP).
• Proactively contribute to documentation, automation and processes improvement.
• Create and maintain cage layout and network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation for POP and ILA sites.
• Working with vendors for installation and commissioning of optical hardware platforms.
• Manage equipment power/space requirements and consumption for multiple POP and ILA sites. Work with Colocation Vendors, local Engineering, Facilities Operations, to meet these requirements.
• Manage the use of telecom test sets and tools in order to find caused network issues quickly and isolate clearly within or over our network to resolve issues during pre-post deployment works.
• 10% to 30% of travel required.

MINIMUM QUALIFICATIONS

• 8+ years of related work experience in deployment of optical and electrical transport networks including DWDM equipment, optical testing and optical measurement principles.
• Hands-on experience with optical communication equipment including optical amplifiers, coherent transponders and other WDM components.
• Experience with the optical network design, installation and maintenance.
• Experience of building transport networks over multiple connected locations such as using supplied bandwidth circuits and dark fibers.
• Experience of telecom test sets and understanding of common testing methodology.
• Experience with field-based work in Data Centers, Colocation Facilities, or Central Office environments.
• Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling.
• Familiar with different types of fiber, connector, and pluggable transceiver.
• Proven ability to work in fast-paced global team environments and solve complex problems with limited supervision.

PREFERRED QUALIFICATIONS

• 4+ years of operational or deployment knowledge and experience of submarine cable systems infrastructure, and have a good understanding of APAC regional submarine cable ecosystems.
• Working knowledge of data center power and cooling infrastructure and critical facility operational best practices.
• Experience of managing transport networks using network management system tools for monitoring and trouble shootings of own networks.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Recruiting Info

ob Description
Responsibilities include, but are not limited to, the following:

• Adhere to the sanction check requirements and ensuring that all required checks are conducted with no breach.
• Working with the Head and own Team Leader to establish best practices and processes to ensure that the team meet the company’s service standards set.

Underwriting

• Assist the Head and work with own Team Leader and members to:
• Prepare underwriting / renewal information
• Ensure that sanction checks are conducted.
• Update and maintain the records, schedules, statistics, etc.
• Stay current on market conditions and to share findings and updates with all members of the team as appropriate.

Channel / Relationship Management / Service Standards

• Maintain service standards by timely response to internal team requests in addition to meeting deadlines

Job Requirement

• Basic Degree/Diploma in Business or Engineering with CGI
• 1 year experience in General Insurance operations
• Some knowledge of General insurance operations
• Some understanding of laws and legislation in relation to the General Insurance industry.

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

Key Responsibilities:

• Coverage of products including variance swaps, warrants, equity linked structured notes, equity options, CDS, IRS, FX, FX options, asset swap, currencies swap, NDF, etc.
• Liaise with clients on trade settlement issues including pre-settlement confirmations and exchanging of SSI
• Resolve trade discrepancies with trade control, clients and front office
• Ensure accurate, timely and complete daily settlement of trades
• Resolve settlement breaks
• Drive process improvement initiatives with internal stakeholders within/across regions
• Participate in internal controls, audit and regulatory related tasks/projects
• Review month-end balance sheet accounts

To succeed in this role, the candidate would require to be well-organised with minimal supervision. The successful candidate would also require strong analytical skills. Relevant experience understanding of the front to back trade lifecycle processes is also necessary.

Key Requirements:

• Proficiency in Microsoft office Excel, Word and outlook is advantageous
• Ability to be a team player and possess strong organisational skills
• Ability to work under pressure and to intra-day deadlines, flexible/late hours may be required dependent on trading volumes and complexity of the day's trades

This is a global leading financial institution. This organisation has diversified financial services and multiple business segments and offers diversity and growth for innovation for all employees which makes it a great place to work and being a part of.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Trade Settlements Analyst job.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role is responsible for the execution of marketing initiatives for the Affluent and High-Net-Worth segment. This entails continual optimisation of customer touchpoints, improvement in customer experience and delivery of best in class initiatives under the Affluent and HNW loyalty programme.

Success in this role is centred on strong collaboration with Distribution Channels, Operations, Legal and Compliance and Technology team to offer best in class support for the sales force and data-driven engagement for the customers.

Job Responsibilities:

• To execute initiatives that strengthens the Affluent and HNW Loyalty Programme
• Optimise customer experience across the different touchpoints
• Optimise the effectiveness of communications, both digitally and non-digitally, to drive customer lifetime value by increasing the recency, frequency and value of interactions with customers
• Develop high quality customer communication based on data to develop insights and incremental customer loyalty
• Work with Technology Team to develop best in class capabilities to effectively connect with our customers across all stages in their customer journey via the customer app
• Support the Wealth Centre Manager in day to day operations
• Collaboration with enterprise-wide stakeholders in delivering outcomes to drive the HNW business

Job Requirements:

• Minimum 3 years of consumer or partner marketing experience in financial institution/ insurance industry
• Strong experience in engagement roles, with experience gained in leading financial institution/ insurance industry. Experience in managing High-Net-Worth Segment is an advantage.
• Experience in developing targeted customer communications, including development of creative briefs, conceptualising creative concepts and managing creative agency
• Good foresight in selecting partners to collaborate with to drive optimal outcome
• Self-starter with sense of urgency, ability to work without close supervision and positive attitude
• Strong communication and interpersonal skills to work with people at all levels and influence people from diverse cultural background