JOB DESCRIPTION

A consultancy company is currently looking for an IT Support Engineer to join their team to provide desktop support and troubleshooting.

Reporting to the senior manager, the IT Support Engineer will be responsible for network infrastructure support, provide assistance with desktop issues, maintaining critical system facilities, and ensuring network domain integrity.

Additionally, the incumbent will also be responsible for monitoring firewall, PC virus fixing and end-user training.

Successful candidates can expect to work in an energetic work environment for the established organization.

REQUIREMENTS:

• Minimum a diploma in Information Technology or equivalent
• At least 6 years of working experience in relevant field
• CCNA/MCSE/VCP is good to have
• Strong knowledge in network, servers, firewall and IT security
• Experience working in a system service provider is good to have

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

$3,200 - $3,800

5.5 days, Mon-Fri: 9am-6pm; Sat: 9am-1pm

Coordinate and responsible for the planning, execution and evaluation of programmes and ensure smooth running of daily operations of the department, which includes:

Outreach and engagement of seniors within service boundary

Active ageing programme

Befriending and Buddying

Care and support services

To liaise with external agencies, organisations, donors, volunteers etc. to tap on external resources and / or publicise programmes. You will need to provide information and referral services to clients.

DUTIES AND RESPONSIBILITIES

1. Programme Planning and Implementation

• Develop and implement outreach plan to seniors.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by Agency for Integrated Care, administration of the CSQ, half-yearly progress report on the programmes and services, outcome management, etc.
• Conduct needs assessment survey if necessary.
• Initiate a case record file for every elderly household in the identified block and capture the needs of the seniors.
• Establish and motivate seniors to be active, healthy, interdependent and purposeful.
• Ensure that the activities and programmes of the centre promote a community climate of multi-racial tolerance, harmony and cooperation among residents.
• Network with other agencies to establish additional avenues of help for the welfare of the seniors.

2. Alert Alarm System

• Oversee and manage the Alert Alarm System (AAS) during the centre’s operating hours, rendering assistance when necessary.
• Establish a system to manage the AAS outside operating hours and ensures that help continues to be available when needed, including a system of recalling staff outside operating hours.

3. Volunteer Development

• Establish networks with local community-based services/ resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes, start income-generating activities, conduct outreach efforts etc., to match the needs of seniors.
• Recruit, interview and screen potential volunteers.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the centre.
• Place volunteers to suitable positions and areas of need, such as administration of CSQ etc.
• Supervise and support volunteers.
• Establish a system of recognition for the volunteers.
• Review and evaluate the volunteer programme to ensure relevance and to meet future needs.
• Serve as the key communication link between the centre and its volunteers.

4. Finance and Accounts

• Manage the monthly petty cash utilization of the centre.
• Implement checks and controls in the accounting system to ensure proper accounting records and also to safeguard against misappropriation of the centre’s assets.

Job Description

• Provide all level of technical training, pre-sales technical support, system design and post sales installation, commissioning, on-site training and training for end-users and distributors.
• Provide maintenance and servicing/repairing of equipment and systems at site.
• Assist sales team to prepare technical specification, CAD schematic drawings, bill of materials and related technical documentation.
• Perform on-site installation and setup of equipment and systems with strong competent skills.
• Carry out fabrication work of technical demo units for the company and distributors.
• Develop technical manuals and other technical documentation.
• Handle product quality issues and customer complaints.
• Travel regionally is essential to (technical) support all internal and external parties.
• Execute any other ad hoc duties and responsibilities which the Company may assign from time to time at its discretion.

Job Requirements

• Diploma or Bachelor Degree in Engineering (preferably mechanical) or its equivalent.
• At least 3-5 years relevant experiences as mechanical or electrical engineer preferably with CAD design experience.
• Related experience in a multi-national company will be an added advantage
• Excellent communication, interpersonal, influencing and presentation skills, with the ability to interact with key decision makers at all levels across a diverse range of countries.
• Willing to work in fast pace environment.
• Hands-on, willing to learn and proactive.
• Able to communicate with our counterpart in Beijing is a must.

Our Client is looking for CRM Experts to join their team.

The person will be working very closely with the CRM team, business stakeholders and vendors to manage digital transformation projects for any new initiatives, process improvements or new development. This role will support the projects across all markets in APAC.

Job Responsibilities:

• Identifying business needs and business processes across all markets in APAC
• Gather requirements from the business stakeholders and translate it into technical specifications, to work with internal team and external vendors on delivery
• Be involved in discussion from ideation, design, planning to implementation
• Streamlining process and leverage on current/new technology to achieve higher productivity and operational excellence
• Manage end-to-end CRM projects from project schedule, timeline and deliverables

Requirements:

• At least 5 years experience in business analysis and project management
• Meticulous and organized in managing project timeline and schedule
• Able to communicate well with internal and external partners
• Prior experience in SugarCRM or other CRM will be a plus
• Prior experience in luxury retail companies will be a plus
• Good to have certification in project management

Management Support Officer, Bar Admission and Examinations (3-year contract, renewable basis)

Reporting to the Head of Operations (Bar Admission and Examinations), the successful candidate will be a part of the Bar Admission and Examinations team. Main responsibilities will include:

1. Processing applications for courses, examinations and admission to the Singapore Bar.
2. Performing administrative tasks relating to the full suite of work undertaken by the department.
3. Ensuring proper documentation of work processes.
4. Responding to enquiry emails from candidates and applicants.
5. Any ad hoc projects or duties.

The successful candidate may look forward to emplacement or contract renewal towards the end of the 3-year contract based on work performance. The initial appointment grade will commensurate with the selected candidate's relevant work experience.

We are looking for someone who is:

• A good team player with strong planning, organisational and analytical skills
• Able to work independently with initiative and minimal supervision
• Proficient in written and spoken English
• 'A' Level, NITEC, Diploma holder with 1-2 years of relevant experience

Interested applicants, please send in your detailed resume, indicating your current and expected salary, contact number(s), notice period, and date of availability. We regret to inform that only shortlisted candidates will be notified

Location: 119 Airport Cargo Rd, Megaplex, Singapore 819454

Job description:

• Responsible for overseeing and managing various aspect of logistis and transport operations
• Overseeing transport operation which includes manage LSP relationships, negotiating and ensuring to meet customer/sales requirements
• Leading and managing a team providing guidance, coaching and support.
• Supervising warehouse operations, including orders, inventory control, storage and loading bay planning
• Monitoring and analyzing performance indicators (KPIs) to assess LSP's performance.
• Handling VNJ shipments to Indonesia (Booking via Air & Sea LCL/FCL, Certificate of Origin, Cargo Inventory, Liase with DGR team)
• In-charge of Colorcon warehouse (Monitor Inbound & Outbound shipment, Stock up warehouse supplies, Monthly report, Monthly billing)

Additional Task Assigned (if any)

• Assigned as company's First Aider
• Safety Managemennt Officer (SMO)
• Fire Warden
• Part of BCP team
• Handle ac-hoc shipments

Job Requirements:

• Preferably minimum 1-3 years related experience in Logistic background
• Candidate possess minimum Diploma in Operation Management/Supply Chain)

Job Description:

As a Class 4 Lorry Driver at the Airfreight Centre, your primary responsibility will be transporting goods and cargo safely and efficiently to their designated destinations.

Key Responsibilities:

1. Safely operate a Class 4 lorry to transport goods and cargo.
2. Follow all traffic laws and regulations to ensure safe transportation.
3. Load and unload cargo as needed, ensuring proper handling and securement.
4. Perform pre-trip and post-trip vehicle inspections to ensure it is in proper working condition.
5. Maintain accurate records of deliveries, mileage, and fuel consumption.
6. Communicate effectively with dispatchers and other team members to coordinate deliveries and resolve any issues.
7. Adhere to company policies and procedures, including safety protocols and customer service standards.
8. Represent the company professionally and courteously at all times.

Requirements:

1. Valid Class 4 driver's license with a clean driving record.
2. Previous experience as a lorry driver is preferred.
3. Good knowledge of road safety regulations and traffic laws.
4. Ability to operate a variety of vehicles safely and efficiently.
5. Strong communication skills and the ability to work effectively in a team environment.
6. Physical stamina and strength to load and unload cargo as needed.
7. Attention to detail and the ability to follow instructions accurately.
8. Flexibility to work variable hours, including nights, weekends, and holidays, as needed.
9. Willingness to undergo drug and alcohol testing as required by company policy.
10. Positive attitude and commitment to providing excellent customer service.

• 4 to 5 years of experience as Technical Business Analyst
• Knowledge on SQL and programming.
• Familiar or Knowledge with Agile development methodologies.
• Experience with relevant tools and software for requirements management and documentation.
• Requirements Gathering: Work closely with business stakeholders to understand and document their requirements.
• Analysis and Documentation: Analyze existing business processes and systems to identify opportunities for improvement.
• Create detailed documentation, including business requirements documents, functional specifications, and process flows.
• Collaborate with cross-functional teams to define and refine requirements throughout the project lifecycle.
• Work closely with technical teams to translate business requirements into technical specifications.
• Participate in the design and review of system architecture and functionality.
• Develop and execute test plans to validate that solutions meet specified requirements.
• Collaborate with quality assurance teams to identify and address defects.
• Support user acceptance testing and facilitate feedback from business users.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

A technically brilliant application support analyst who is passionate about delivering high quality application services to the

– Take part in Major Incident Management, Problem Management and Request Management

– utilize their IT and business skills to interact with internal and external clients

– support the Service & Product Manager across several technical domains

– uphold high standards for timely issue resolution

– contribute expertise to the management of existing and new IT products and services

– optimize the service issues and gaps and implement service quality

– Optimize operational procedures to improve efficiency, reduce time to restore and minimize costs

– Perform the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Release Management, Risk Management

• Incident Management: Ability to assess the impact and urgency, diagnose the application issues using logs, coordinate with relevant teams to resolve the incidents, keep the stake holders updated with the progress.

• Problem Management: Ability to deep-dive into the recurring issues and find the root cause by analysing the log files, symptoms, timing, etc. Ability to articulate and influence the development team, infrastructure team and others to provide a solution to fix the root cause and prevent the recurrence of issues.

• Change Management: Well versed with ITIL processes , procedures and ability to act as a strong gate keeper to the production environment. We expect the person to be able to assess the changes from all dimensions – impact, risk, performance and help to implement the changes in a controlled manner

• Business Continuity Management: Understand the purpose of BCM, participate in BCM tests, experience in handling real time fail over activities.

A technically brilliant application support analyst who is passionate about delivering high quality application services to the

– Take part in Major Incident Management, Problem Management and Request Management

– utilize their IT and business skills to interact with internal and external clients

– support the Service & Product Manager across several technical domains

– uphold high standards for timely issue resolution

– contribute expertise to the management of existing and new IT products and services

– optimize the service issues and gaps and implement service quality

– Optimize operational procedures to improve efficiency, reduce time to restore and minimize costs

– Perform the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Release Management, Risk Management

• Incident Management: Ability to assess the impact and urgency, diagnose the application issues using logs, coordinate with relevant teams to resolve the incidents, keep the stake holders updated with the progress.

• Problem Management: Ability to deep-dive into the recurring issues and find the root cause by analysing the log files, symptoms, timing, etc. Ability to articulate and influence the development team, infrastructure team and others to provide a solution to fix the root cause and prevent the recurrence of issues.

• Change Management: Well versed with ITIL processes , procedures and ability to act as a strong gate keeper to the production environment. We expect the person to be able to assess the changes from all dimensions – impact, risk, performance and help to implement the changes in a controlled manner

• Business Continuity Management: Understand the purpose of BCM, participate in BCM tests, experience in handling real time fail over activities.

• Coordinate with Company logistics activities and oversee business plans at the regional level.
• Lead the Logistics and Landing Storage and Delivery (LSD) function and participate in the strategic planning of logistics solutions.
• Promote Asia-Pacific standard process and strategy of Supply Chain within NSC/Factory
• Analyze logistics costs and (KPIs) for guiding to actions for achieving target.

Requirements:

• Diploma in Logistics or equivalent
• At least 3 years of experience in Freight Forwarding, Logistics or Shipping industry.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Duties and Responsibilities

- Conduct innovative and scientific research to identify and model macro and fundamental drivers of performance and risks

- Develop analytics, quantitative tools, and analytical framework to attribute performance, monitor risks, and evaluate portfolio construction

- Identify and manage new datasets that support investment decisions and risk management processes

- Deliver research findings and make recommendations to the CIO

Requirements

- Strong background in Statistics/Math/Econometrics

- Strong technical skills with high level of proficiency in Python and SQL

- Ability to manipulate and synthesize large data sets

- Strong interpersonal skills and a team player, with the ability to work collaboratively with all levels of staff and to thrive in a team-oriented environment

- A commitment to the highest ethical standards and to act with professionalism and integrity

Sales Admin Support

Working days: 5 days
Working hours: 8am-5.30pm (Mon-Thu), 8am-5pm (Fri)
Salary: $2000 - $2300 (If good exp can try higher)
Location: Kaki Bukit

Responsibilities:

• Providing administrative and documentation support to the sales team
• Read and understand orders – to ensure it can be fulfilled smoothly.
• To ensure orders are placed correctly and timely.
• Keep track the delivery status of orders regularly to avoid late penalty.
• Respond effectively and efficiently to customer’s inquiries.
• Follow up with factory about the delivery schedule, technical clarification and documentation
• Maintain & update filing and database system regularly – QTN / Sales
• Support day-to-day operations – Prepare Proforma Invoice, follow up deposit/advance payment, shipping instruction and shipping documents.
• Prepare and apply of Certificate of Origin
• Any other ad-hoc duties as required.

Requirements:

• Relevant working experience.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

The Company

Our client, a large European MNC within the commodities industry, has a need to hire a Contracts Analyst to join their dynamic team.

The Role

Reporting to the manager, you will be tasked to check and validate deals, ensuring deals are updated timely, liaison with traders and finance team on preparation of contracts, sending contracts for review and approval, preparation of tender offers, reviewing of counterparties contracts as well as performing ad hoc related duties when necessary.

Your Profile

You should possess a diploma/degree and have good communication skills, are independent and pro-active, have an eye for detail, and bring along with you good organizational skills, and are able to work with tight deadlines. Prior knowledge in incoterms will be advantageous.

Apply Today

Please send your resume, in WORD format only and quote reference number SK12923751, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

Job Responsibilities:

• Serve as Technical SME for remittance system and other applications for regional branches.
• Analyse, design, develop, implement and maintenance of the remittance system.
• Work closely with team leader to gather requirements from customer, perform technical impact analysis and estimate effort for development.
• Prepare and update functional and technical documents and prepare test cases.
• Develop and modify the applications according to requirements for the development.
• Conduct peer source code and documentation review.
• Perform unit test and system integration test, support user acceptance test.
• Prepare release procedure and support production implementation.
• Update user manual, system operational manual and other necessary deliverables.
• Troubleshoot issues and problems to provide workarounds.
• Perform root cause analysis and come up with preventive measures.
• All other duties and tasks as assigned

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems or equivalent fields
• Min. 5 years of experience in software development using Microsoft technologies (.NET, SQL Server/SSRS, Optional:Java)
• Experience in working in a complex matrix organization
• Good knowledge in SDLC methodologies (waterfall)
• Good presentation, communication and coordination skills
• Ability to contribute individually and collaborate well in a team.
• Strong sense of accountability and ownership.
• Responds with speed and flexibility.
• Banking and finance domain knowledge will be an added advantage.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23859

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Location: Gul Circle (Transport provided at Lakeside & Boon Lay MRT station)

Job Descriptions:

• Prepare, generate, and follow up on Proforma Invoices, Contracts of Sales, Sales Order Confirmations, Quotations, and other sales-related documents.
• Follow up with customers on product labels, ensuring label designs are approved before proceeding with printing.
• Consolidate and update Sales Forecasts and Sales Summaries.
• Assist the Business Support team in coordinating procurement activities.
• Coordinate with suppliers for the printing of product labels, leaflets, and other packaging materials.
• Communicate with regional offices regarding sales and marketing-related matters.
• Collaborate with various departments to fulfill customer orders.
• Coordinate exhibitions held locally or overseas.
• Source and coordinate diaries, calendars, table planners, and corporate gifts.
• Attend to visitors and arrange meetings.
• Coordinate travel arrangements, including hotel and flight bookings, visa applications, and submissions.
• Submit Double-Tax Deduction to IE Singapore.
• Distribute mails to Directors.
• Provide secretarial duties to Directors.
• Manage telephone enquiries and handle other ad-hoc duties as needed.
• Oversee the management of domain emails.

Job Requirements:

• Diploma or equivalent qualification.
• Certificate in Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.
• Minimum 1-2 years of experience in sales administration and coordination, an added advantage.

Responsibilities:

• Performing onsite hardware replacement including,
• Laptop/Desktop/All-in-one motherboard replacement
• Laptop/All-in-one LCD replacement
• HDD/SSD replacement, including reloading Windows-based operating system and drivers
• System Chassis replacement Eg. Palmrest, LCD cover, Keyboard, Touchscreen assembly
• Identify and troubleshoot PC fault symptoms like No post, No Power, No Boot, No Display, and other intermittent issues
• Provide technical support to the end users
• Ad-hoc as per assigned.

Requirements:

• Min Nitec in any discipline
• Good time management
• Good English verbal communication skills
• Process-orientated
• Preferably HPE Certified, Dell Certified or Lenovo-Certif
• Travelling required - Willing to commute to several customer sites in a day

• Managing and monitoring all installed systems apps
• Installing, configuring, testing and maintaining operating systems, server application software and system management tools
• Ensuring the highest levels of systems availability.

1. Manage and monitor all installed system apps.
2. Install, configure, test and maintain operating systems, application software and system management tools.
3. Perform system patching and reporting.
4. Proactively ensure the highest levels of systems availability
5. Maintain and monitor security, backup policy.

• Educational Qualification: Diploma Holder in IT or related engineering field
• Years of IT Experience: 1 Year
• Work Experience: 1 year System Support
• Good to have Skill: Microsoft Server; System Management Tools
• Working Location: DSTA
• Working on Shift: No
• CAT-1 clearance is required
• Mandarin dialects is essential to liase with native speakers

about the company
We are partnering with multiple financial services institutions who are seeking professionals in Know-Your-Customer (KYC) to join their teams.

about the job
You will be required to:-

• Validate and review customer documentation and information during the onboarding amd reviewing process.
• Assess AML risks for both account opening and periodic reviews of current relationships, including evaluating the sufficiency of Source of Wealth (SOW) and Source of Funds (SOF) verification.
• Carry out comprehensive and precise periodic reviews for existing customers to ensure adherence to regulatory requirements and internal protocols.
• Aid in the execution of annual credit reviews and Anti-Money Laundering (AML) questionnaires.

skills and experience required

• Minimum Diploma in Banking & Finance, Business, or a related field.
• At least 5 years of Corporate or FI KYC/CDD experience.
• Proficient in Microsoft Office applications
• Good communications and interpersonal skills

To apply online please use the 'apply' function, alternatively please feel free to reach out to Melissa Ng via LinekdIn on at https://www.linkedin.com/in/qihuii/

EA: 94C3609 | R22105034

• Responsible to collect business requirements and translate them into functional requirement specifications.
• Manage the SDLC of assigned projects from initialization to closure.
• Liaise with vendors to ensure successful software system delivery and technical feasibility.

Requirements:

• Degree in Computer Science or the equivalent
• At least 2 years of experience in software development and maintaining web and mobile applications.
• Proficient in frameworks such as Angular, Spring Boot and in Unix/Linux based environment.
• Strong knowledge in programming such as Java, JavaScript, Angular, Unix Shell Scripting and relational databases and related scripting such as Oracle, SQL, mySQL.
• Willing to take a contract role with a possibility of conversion to permanent.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

In this role as a Risk Specialist in Wise’s second line Risk Management Team, you will be a key contributor in, and risk partner for the delivery of the risk management framework in Asia. This role is an exciting opportunity for you if you have some risk management experience and are looking to do impactful work. The role will report to and be supported by the Head of APAC Risk.

Here’s what will you be doing:

• Maintaining risk registers for the markets with focus on the key risks, including risk identification, assessment of risks as per risk methodology, supporting business in remediation of risks.
• Implementation risk appetite statements and key risk indicators for the countries, including monitoring of risks, analysis, reporting and  proposing remediations if required. 
• Determining and presenting the risk profile to the board of directors or to risk committees and to group risk committees.
• Working closely with first line stakeholders to ensure that operational risk policies and frameworks are adhered to.
• Closely work on the risk areas such as incidents, issues and risk assessments.
• Lead the efforts to develop and manage one of the key risks for the organisation such as BCM, technology risks or outsourcing risks
• Creating awareness within the first line on risk management including training etc.

This role would be great for someone who has:

• Experience in mid level risk management.
• Good understanding of systems, management information and reporting systems.
• Demonstrated track record in second line risk management function
• Worked on implementation of outsourcing or technology risk management within an organisation.
• Work independently and flexibly within a fast paced environment.
• Comfortable with change and managing different priorities and working with different stakeholders.
• worked in or familiar with the payments industry.

#LI-JL88

We are seeking an experienced and creative Senior BI Analyst to join our team. This position requires a functional understanding of business domains preferably in one of Healthcare/ Financial services/ Retail sectors and ability to facilitate stakeholder communication, conduct workshops and create clear documentation.

A good understanding of data visualization tools such as Qlik, Tableau, or Power BI, complemented by strong proficiency in SQL would be ideal. The ideal candidate will have at least 5 years of experience in data analytics and business intelligence, with a keen ability to gather and understand customer business requirements. This role demands exceptional design skills to build visually appealing and insightful dashboards.

Key Responsibilities:

1. Requirements Gathering and Analysis:

   - Collaborate with business users to gather, understand, and document business requirements.

   - Translate business needs into technical specifications and BI solutions.

   - Conduct requirement analysis sessions with stakeholders to ensure clarity and alignment of vision.

2. Develop and Design BI Solutions:

   - Design, develop, and maintain advanced BI solutions, focusing on high usability and aesthetic appeal.

   - Create interactive and visually compelling dashboards and reports using tools like Qlik, Tableau, or Power BI.

   - Ensure data accuracy and integrity in all deliverables.

3. Data Analysis and Reporting:

   - Perform complex data analysis to extract actionable insights and support business decisions.

   - Develop automated reports and dashboards, continuously iterating to enhance user experience and data storytelling.

   - Work closely with stakeholders to tailor reporting based on evolving needs.

4. Database and Query Optimization:

   - Develop sophisticated SQL queries for data extraction and analysis.

   - Optimize database performance and query efficiency.

   - Uphold data quality and integrity standards.

5. Cross-Functional Collaboration and Support:

   - Engage with different business units to integrate BI solutions into diverse business processes.

   - Provide ongoing support and training to users on new and existing BI tools and dashboards.

   - Act as a liaison between technical and non-technical stakeholders.

6. Project Leadership:

   - Lead BI development projects, ensuring timely delivery and alignment with business goals.

   - Manage project timelines, resources, and stakeholder communication.

7. Innovate and Stay Current:

   - Keep updated with the latest trends in BI technology, design, and data analytics.

   - Evaluate and recommend new tools and technologies to enhance BI capabilities.