JOB PURPOSE

• Lead and manage a team of technical engineers and/or an outsourced contracts in order to securely deliver IT end users Services according to the specifications agreed with Business and IT organization in SEA, Singapore.
• Provide 24/7 (Critical issue) reliable and up to date IT services across the ROA landscape of SABIC’s Business operations to serve its customers in SEA.
• Ensure timely and correct delivery of end-users facilities on user desk in conformance with agreed Service Levels.
• Ensure successful Connect to operations of global and regional programs and guarantee maintainability and sustainability.
• Accommodate future growth by making IT systems a facilitating asset when integrating the new business demand, ensure EUS services design to accommodate future growth.
• Lead the physical or virtual stake holder relationship management role in their respective area of coverage, ensure timely update to local leadership about the IT progress and performance, manage the relationship between the global IT country part and the regional IT to ensure smooth IT operations and strategic project rollout.
• Implement regional policies, processes and roadmap in alignment of ROA IT strategy and consultation with regional IT ROA leader.
• Lead local IT vendor engagement and ensure local guide lines follow for smooth vendor operations, team engagement, compliance & work to support the growth of local and global IT growth.

JOB KEY ACCOUNTABILITIES

• Participate and contribute to the development and refinement of IT end user services to ensure Regional IT maximizes its short-, medium- and long-term value to its customer.
• Ensure that global changes with local impact are aligned with regional preferences and that regional changes with global impact are aligned with regional & global directions.
• Formulate and implement plans and budget in line with regional IT strategy as befitting the End User and the needs and objectives of the SBUs in ROA
• Closely work with local business/functional leadership in country to contribute IT strategy and align their business strategy with IT strategy, ensure timely provide the feedback and plan to expansion as per the local directions.
• Lead regional implementation of global projects and drive cross-regional initiatives across ROA.
• Create and manage robust operations review processes, maintaining service levels objectives and continuous improvement initiatives across On-Site Support solutions and services.
• Maintain understanding of critical business processes.
• Establish and lead an effective and efficient operational team, integrating key On Site contacts with appropriate supplier representatives.
• Track and communicate operational metrics (including trending over time) and identify IT process improvement opportunities.
• Participate in teams supporting transformation projects, such as refresh and consolidation strategies and On-Site support technology rollouts
• Work with business and service providers to identify and resolve systemic process and/or service delivery issue.
• Ensure that incidents and problems handled by/with the on-site support are resolved in a timely and effective manner, and reduced by analyzing root causes, minimizing disruption to business operations and adhering to SLAs on availability and resolution response times.
• Tactical and operational alignment with peers in the region to guarantee an effective follow up of incidents.
• Optimize the delivery of existing and new services by the continuous improvement of the on-site support processes and work instructions.
• Ensure execution of firm enterprise and IT policies by the on-site support
• Facilitate collaboration of the on-site support with application architects, engineers, systems administrators, and other technology specialists in project and strategy implementations
• Intake and support knowledge transfer from projects to support organization as well as facilitate training of key users on site support functionalities in coordination with End-user training.
• Provide input for the requirements in projects impacting the on-site support and ensure that the knowledge transfer is done effectively at the end of projects.
• Safeguard quality of the delivered service by checking the impact of the proposed changes before the implementation.
• Professionally handle received complaints
• Be an ambassador for the IT Services organization towards the end-users.
• Oversee that the change request are handled according to the correct procedures and the quality of the input into the change process by user-representatives is at the correct level.
• Optimize the support resources to deliver quality services with most effective cost
• Negotiate and manage outsourcing contracts where necessary to meet agreed SLA targets
• Ensure proper and secure receipt, stock, delivery and disposal of user related HW and SW assets
• Track users related HW assets from purchase to decommission
• Lead as virtual or physical business stakeholder management role in respective region/country, regular participant in meeting, collect feedback, provide IT update & performance and communicate IT strategy which may impact to them.
• Safeguard that procedures regarding IT incident, change, and complaint management are followed
• Direct day-to-day operations, providing expertise and encouraging teamwork, to achieve high performance standards and meet targets
• Secure knowledge level of workforce is up to standard
• Adhere to and promote relevant helpdesk policies and procedures towards the IT organization and end users
• Analyze and check input from KPI measurement
• Take ownership of the processes and work instructions related to the Helpdesk and make sure they are maintained in accordance to the Quality Standards.
• Provide the documents needed to train the user-representatives.
• Ensure local compliance and guide line follow for SEA countries, single face of contact point, work closely with legal, HR, Admin & Vendor to maintain standard
• leveraging partnerships between service contractors, IT teams & stakeholders to enhance and support all modules in system to increase business profitability, increase operation efficiency and increase system resiliency to misuse.
• Exercise financial authority within established limits and control departmental budget expenditure in the region
• Provide helpdesk & end-user services manager (L4) with information related to optimization department performance including cost allocation and cost optimization (input for service bundles)
• Deliver input for departmental annual budget and control expenditures aligned with it
• Manage costs allocation process integrity and completeness
• Plan staffing in accordance with knowledge, experience and demand needs.
• In case of indirect resources, work closely with vendor to ensure proper resources are allocated to onsite
• Conduct appraisals for all internal direct reports to the position, provide feedback to vendor's team leader for indirect users
• Proactively Coach and Mentor the team when applicable, plan to increase knowledge among onsite staff and feedback vendor service leader to arrange require training
• Share official internal and external feedback of team and individuals
• Maintain regular contact with the relevant regional business and IT leaders to ensure services are aligned to their needs
• Ensure involvement of right stakeholders for major incidents communications and resolution on root cause fixes
• Ensure involvement of right stakeholders in pro-active communications regarding scheduled maintenance efforts, planned upgrades & system outages.
• Manage right expectations regarding service levels with stakeholders
• Recognize and acknowledge complaints and concerns
• Analyze recurring incidents and performance of existing systems, processes, people and ensure corrective actions are taken
• Continuously look for opportunities to make the functions’ processes and service delivery more efficient

MINIMUM EDUCATION/EXPERIENCE REQUIREMENTS

• University degree in IT or Engineering or commercially oriented discipline such as Finance, BA or related fields
• 5-10 years leadership experience in different business or IT functions thorough/extensive IT Knowledge
• 5 years experience in a global virtual Industry or IT environment
• 3-5 years management experience in different business or IT functions or programs/project or direct/indirect team lead
• 3-5 years relevant IT experience such as Infrastructure or end users services or IT security services

Meta is looking for a Network Deployment Engineer responsible for the deployment and support of one of the world largest and most complex networks. As a member of this team, you will have a unique opportunity to be involved in projects related to deployment & scaling of the data center and edge network of Meta.

RESPONSIBILITIES

• Deploy, configure, and support a large-scale production, corporate network and server infrastructure in data centers, Point of Presence (POP) and ILA sites in the APAC region.
• Create and/or review basic deployment packages including Engineering Design Packages (EDP), Scope of Works (SoW), Installation standards and Method of Procedures (MoP).
• Proactively contribute to documentation, automation and processes improvement.
• Create and maintain cage layout and network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation for POP and ILA sites.
• Working with vendors for installation and commissioning of optical hardware platforms.
• Manage equipment power/space requirements and consumption for multiple POP and ILA sites. Work with Colocation Vendors, local Engineering, Facilities Operations, to meet these requirements.
• Manage the use of telecom test sets and tools in order to find caused network issues quickly and isolate clearly within or over our network to resolve issues during pre-post deployment works.
• 10% to 30% of travel required.

MINIMUM QUALIFICATIONS

• 8+ years of related work experience in deployment of optical and electrical transport networks including DWDM equipment, optical testing and optical measurement principles.
• Hands-on experience with optical communication equipment including optical amplifiers, coherent transponders and other WDM components.
• Experience with the optical network design, installation and maintenance.
• Experience of building transport networks over multiple connected locations such as using supplied bandwidth circuits and dark fibers.
• Experience of telecom test sets and understanding of common testing methodology.
• Experience with field-based work in Data Centers, Colocation Facilities, or Central Office environments.
• Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling.
• Familiar with different types of fiber, connector, and pluggable transceiver.
• Proven ability to work in fast-paced global team environments and solve complex problems with limited supervision.

PREFERRED QUALIFICATIONS

• 4+ years of operational or deployment knowledge and experience of submarine cable systems infrastructure, and have a good understanding of APAC regional submarine cable ecosystems.
• Working knowledge of data center power and cooling infrastructure and critical facility operational best practices.
• Experience of managing transport networks using network management system tools for monitoring and trouble shootings of own networks.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Recruiting Info

ob Description
Responsibilities include, but are not limited to, the following:

• Adhere to the sanction check requirements and ensuring that all required checks are conducted with no breach.
• Working with the Head and own Team Leader to establish best practices and processes to ensure that the team meet the company’s service standards set.

Underwriting

• Assist the Head and work with own Team Leader and members to:
• Prepare underwriting / renewal information
• Ensure that sanction checks are conducted.
• Update and maintain the records, schedules, statistics, etc.
• Stay current on market conditions and to share findings and updates with all members of the team as appropriate.

Channel / Relationship Management / Service Standards

• Maintain service standards by timely response to internal team requests in addition to meeting deadlines

Job Requirement

• Basic Degree/Diploma in Business or Engineering with CGI
• 1 year experience in General Insurance operations
• Some knowledge of General insurance operations
• Some understanding of laws and legislation in relation to the General Insurance industry.

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R22109561 (Mohammed Firdaus Bin Ellias)

Key Responsibilities:

• Coverage of products including variance swaps, warrants, equity linked structured notes, equity options, CDS, IRS, FX, FX options, asset swap, currencies swap, NDF, etc.
• Liaise with clients on trade settlement issues including pre-settlement confirmations and exchanging of SSI
• Resolve trade discrepancies with trade control, clients and front office
• Ensure accurate, timely and complete daily settlement of trades
• Resolve settlement breaks
• Drive process improvement initiatives with internal stakeholders within/across regions
• Participate in internal controls, audit and regulatory related tasks/projects
• Review month-end balance sheet accounts

To succeed in this role, the candidate would require to be well-organised with minimal supervision. The successful candidate would also require strong analytical skills. Relevant experience understanding of the front to back trade lifecycle processes is also necessary.

Key Requirements:

• Proficiency in Microsoft office Excel, Word and outlook is advantageous
• Ability to be a team player and possess strong organisational skills
• Ability to work under pressure and to intra-day deadlines, flexible/late hours may be required dependent on trading volumes and complexity of the day's trades

This is a global leading financial institution. This organisation has diversified financial services and multiple business segments and offers diversity and growth for innovation for all employees which makes it a great place to work and being a part of.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Trade Settlements Analyst job.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role is responsible for the execution of marketing initiatives for the Affluent and High-Net-Worth segment. This entails continual optimisation of customer touchpoints, improvement in customer experience and delivery of best in class initiatives under the Affluent and HNW loyalty programme.

Success in this role is centred on strong collaboration with Distribution Channels, Operations, Legal and Compliance and Technology team to offer best in class support for the sales force and data-driven engagement for the customers.

Job Responsibilities:

• To execute initiatives that strengthens the Affluent and HNW Loyalty Programme
• Optimise customer experience across the different touchpoints
• Optimise the effectiveness of communications, both digitally and non-digitally, to drive customer lifetime value by increasing the recency, frequency and value of interactions with customers
• Develop high quality customer communication based on data to develop insights and incremental customer loyalty
• Work with Technology Team to develop best in class capabilities to effectively connect with our customers across all stages in their customer journey via the customer app
• Support the Wealth Centre Manager in day to day operations
• Collaboration with enterprise-wide stakeholders in delivering outcomes to drive the HNW business

Job Requirements:

• Minimum 3 years of consumer or partner marketing experience in financial institution/ insurance industry
• Strong experience in engagement roles, with experience gained in leading financial institution/ insurance industry. Experience in managing High-Net-Worth Segment is an advantage.
• Experience in developing targeted customer communications, including development of creative briefs, conceptualising creative concepts and managing creative agency
• Good foresight in selecting partners to collaborate with to drive optimal outcome
• Self-starter with sense of urgency, ability to work without close supervision and positive attitude
• Strong communication and interpersonal skills to work with people at all levels and influence people from diverse cultural background

$2,200-$2,500 + AWS + VB

5 days, Mon–Fri: 815am – 530pm

Gul Circle, Singapore 629607 (Transport provided at Lakeside & Boon Lay MRT station)

Job Descriptions:

• Prepare, generate, and follow up on Proforma Invoices, Contracts of Sales, Sales Order Confirmations, Quotations, and other sales-related documents.
• Follow up with customers on product labels, ensuring label designs are approved before proceeding with printing.
• Consolidate and update Sales Forecasts and Sales Summaries.
• Assist the Business Support team in coordinating procurement activities.
• Coordinate with suppliers for the printing of product labels, leaflets, and other packaging materials.
• Communicate with regional offices regarding sales and marketing-related matters.
• Collaborate with various departments to fulfill customer orders.
• Coordinate exhibitions held locally or overseas.
• Source and coordinate diaries, calendars, table planners, and corporate gifts.
• Attend to visitors and arrange meetings.
• Coordinate travel arrangements, including hotel and flight bookings, visa applications, and submissions.
• Submit Double-Tax Deduction to IE Singapore.
• Distribute mails to Directors.
• Provide secretarial duties to Directors.
• Manage telephone enquiries and handle other ad-hoc duties as needed.
• Oversee the management of domain emails.

Job Requirements:

• Diploma or equivalent qualification.
• Certificate in Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.
• Minimum 1-2 years of experience in sales administration and coordination, an added advantage.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Unison Consulting Pte Ltd is seeking a Desktop Support Engineer to join our team. In this role, you will be responsible for providing technical assistance and support to end-users within the organization.
• Your responsibilities will include resolving hardware and software issues related to desktops, laptops, and other IT peripherals. You will be responsible for installing, configuring, and maintaining computer systems to ensure they operate efficiently.
• You will also assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary. Additionally, you will provide remote assistance for off-site users using remote desktop tools and assist users with login issues, password resets, and access-related queries.
• Our ideal candidate has a strong understanding of desktop operating systems, knowledge of desktop hardware components and peripherals, and excellent troubleshooting skills. You should be able to analyze and solve hardware and software problems efficiently, collaborate with other IT professionals and support teams, and contribute to the overall IT support function.

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Prefer healthcare environment experience.
• Good attitude
• Willing to learn and work in a team.
• Strong problem-solving skills.
• Excellent client-facing skills.
• Professional presence and excellent communication skills. 
• Hardware Skill – Desktop, Laptop, Printer and Scanner.
• Windows OS (Must know Windows 10) 

The Business Analyst develops and designs system/data product solutions, tests the performance and usability of systems/data product and prepares user training documentation. He/She handles situations which may require broad research of client business processes and requirements, information technology requirements, procedures or problems according to business needs. He acts as a liaison between system users and technical staff to address questions and issues. He possesses an analytical mind, and is able to see interconnections with system solutions and usability. He adopts a systematic approach in handling ambiguous or complex issues, and actively discusses his perspectives to arrive at effective solutions.

Identify business needs

• Document needs and objectives, current operational procedures, issues
• Develop detailed user requirement documents
• Prioritize requests from multiple sources
• Propose prioritization of user requests

Analyse systems

• Analyse systems/data products and processes to identify enhancement opportunities
• Guide documentation of specifications and interfaces between systems/data products
• Identify system/data products deficiencies and performance gaps
• Develop solutions
• Identify options for resolution of system gaps
• Align system design with the needs of the users
• Prepare solution design specifications
• Support the preparation of solution proposals
• Advocate technical compatibility and user satisfaction
• Conduct change impact analysis
• Document system enhancements and detailed specifications
• Manage project implementation
• Develop test plans and test cases
• Prepare test data to satisfy user acceptance test scenarios

Requirements / Qualifications

BS Degree in Computer Science/Computer Engineering and equivalent practical experience

• 7-8 years of working experience with successful track record in project/operations management, business analyst, user and vendor management as well as coordinating technology projects amongst multiple stakeholders.
• Experience in healthcare industry is an added advantage.

Please note: Only shortlisted candidates will be contacted

EA Registration No. R1871815 (Saravanan)

EA License No. 01C4394

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The Company

Our client is a highly established global venture capital firm that provides multi-stage investments to renowned business founders across the globe with expansion plans in Singapore.

The Role

The ideal candidate is expected to prepare and analyze data from portfolio company including financial statements, operating metric spreadsheets and other data sets as well as managing and maintaining it, to provide assistance to new analysis and visualizations as well as analyzing information on portfolio companies.

Your Profile

We look forward to meeting candidates with experience in portfolio monitoring/valuation in a private equity or venture capital set up, is a fast learner equipped with the ability to think out of the box to provide solutions.

Apply Today

Please send your resume, in WORD format only and quote reference number CL12925046, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | EA Registration no.: R22111549

We are hiring a Senior KYC Analyst (5-6 Months Contract) join our client who is one of the leading SME digital banks in Singapore.

The incumbent will work with the Front Office and Client On-Boarding Team to investigate and process both the proposed business relationships with new customers or updated information for existing customers. He/she is responsible for developing a detailed understanding of the customer profile and the nature of the proposed business relationship or bringing the existing client’s data up to date. This involves constant interaction with several stakeholders including and not limiting to the Front Office, Client On-Boarding Team and Compliance, analyzing cusatomer documentation, performing public searches and conducting screening searches.

The ideal candidate should be IT literate with strong Excel and VBA skills, having the ability to quickly adapt to new software systems.

Responsibilities:

• Complete accurate KYC profiles in a timely manner for new clients using internal KYC systems / due diligence procedure or bringing profiles up to date for existing clients
• Perform screening on all new / existing customers and its related parties as well as third party payment requests
• Work with the Business and Client On-Boarding Team to source additional documentation if relevant information is not publicly available
• Review and prepare all KYC documentation for approval by the KYC Quality Control team in other countries.
• Assist the business with any queries relating to KYC processes to ensure adherence to internal procedures and industry best practicesMaintain progress log and assist Manager with the production of progress reports and management information to relevant stakeholders.
• Provide input and support to team meetings (including minute taking and follow up on actions)
• Escalate process/requirements issues and or gaps with proposed work-around solutions
• Provide ad-hoc support to other streams of work within the KYC Team as may be required by the KYC Manager.

Requirements:

• Minimum 4 years of KYC(end to end process) experience working with a full Banking environment
• Sound knowledge of KYC / CDD procedures and regulatory best practices
• Good communication skills
• Ability to organise and prioritize workload, deliver all commitments on time under minimal supervision
• An accountable team player with collaborative spirit, ability to build rapport with internal stakeholders and customers
• Entrepreneurial mindset – overcome challenges with creative thinking and innovative solutions

Interested candidates may apply through the application system or send to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

As a key member of the APS team, you will be contributing to the success of our eBanking applications. Your role will focus on providing dedicated L1/L2 application support to Front Office users, ensuring service level objectives are met, and actively participating in 24/7 production support. Join a dynamic team dedicated to continuous improvement.

Role and Responsibilities:

• Deliver L1/L2 application support to Front Office users.
• Adhere to Service Level Objective targets and APS support roster.
• Participate in 24/7 production support, including shifts, weekends, and public holidays.
• Escalate potential risks, issues, and management matters promptly to the Head of APS.
• Review and create application support knowledge articles.
• Contribute to the continuous improvement plan.

Ideal candidate:

• 5+ years of overall IT experience.
• 1+ year of experience in L2 support, preferably in banking / financial services.
• Analytical and problem-solving skills.
• Excellent communication skills with a customer/user-centric mindset.
• Willingness to continually update and enhance skills through self-efforts and training.
• High level of persistence, can-do attitude, and proactiveness.
• Experience with ITIL
• Proficient with Unix, SQL and middleware (Tomcat, MQ).
• Knowledge of Autosys or any scheduling system, scripting, Service Now or Jira
• Knowledge of Kubernetes or ELK (beginner) is a plus.

Office Location: 
Pioneer Turn (Jurong)

Opportunities & Exposure

1. Drive process optimization in Claims Management

• Perform UAT (User Acceptance Test) on the evolution/ enhancement of a newly developed online tool
• Enhance communication & marketing of new tool - Support roll-out of tool to new sites within APAC
• Provide training to internal & external teams within APAC
• Identify improvement areas and develop an action plan with the project committee to reduce claims

2. Drive improvement in data quality management

• Participate in evidence gathering and root cause determination to secure the quality process in our logistics partner (Bollore) to fulfill customers’ expectation
• Perform thorough quality analysis to measure the effectiveness of various quality processes using data and internal auditing tools
• Initiate corrective actions for procedural or process deficiencies
• Develop common tools to facilitate weekly performance tracking/ reporting and follow-up of KPIs and action plan

Business Analyst:

1. With Private Equity (FoF, Loan, Direct investment) business experience and knowledge that able to Understand client requirement
2. Workflow design, solution and implementation, able to evaluate the necessity of client demand and manage client expectation accordingly
3. Able to support testing planning , execution and issue resolution by working with IT & Technical SMEs
4. Need string business domain knowledge.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

Operational Resilience Engineering provides resilience measurement and monitoring for the firm’s Important Business Services, a priority for regulators globally, with key deadlines over the next few years. Future state vision for this function is to design for resilience as we launch engineering platforms and products, share availability of critical services publicly with our clients, reduce operational loss and support costs, and continuously demise unused systems.
Heightened focus on Operational Resilience is key to our strategic theme of enhancing Engineering risk management. The measurement and monitoring of operational resilience includes:
• Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
• Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics
The tooling to enable this initiative is a joint-venture between Operational Resilience Engineering, Site Reliability Engineering, Operational Risk and Resilience Metrics, Enterprise Technology Operations and Risk Engineering.
The program involves architecting and building the tooling from scratch on cutting edge technology stack that is highly scalable and performant to support 4,000+ users firmwide. The tooling is being built with the intent to be fully cloud native over the next few years, while starting in a hybrid mode using containerized deployments in view of time to market. Given the regulatory nature of the program, all the data will be modelled in the firm’s strategic data platform (Alloy) and go through data governance sign offs. Tooling will be built in tight alignment with site reliability principles to ensure a highly resilient architecture.

This is ONE YEAR renewable contract

Quantedge manages more than USD 3 billion and has a 17-year track record of outstanding performance. We have offices in Singapore and New York City. Our organization is flat, collaborative, and results-oriented with significant opportunities for advancement for driven team players. We invest heavily in the career development of our employees, maintain a sustainable work-life balance and offer generous compensation and benefits.

The Operations and Risk teams are looking for motivated fresh graduates with strong analytical skills and attention to detail. Interviews will be conducted on a rolling basis, with shortlisted candidates invited for a paid three-week assessment in April, May, or June. Following the assessment period, successful candidates will be offered a full-time position in either the Operations or Risk team, with a start date in July/August 2024.

Operations Team

• Oversee end-to-end trade lifecycle management and settlements

• Manage general ledger accounting and trade booking processes

• Monitor invoices and service provider fees

• Perform valuations for over-the-counter (OTC) and exchange-listed products

• Reconcile positions, trade details, and cash balances

• Collaborate with the Fund Administrator on daily, monthly, and annual reports

• Liaise effectively across internal desks and external counterparties

Risk Team

• Implement risk governance framework and enterprise risk management practices

• Perform internal audits to evaluate and improve business processes

• Collaborate with the Legal and Compliance team for policy updates

• Monitor liquidity and manage margin collateral

• Evaluate counterparty risks, margin calls, trade limits, and position limits

• Participate in due diligence calls and counterparty credit reviews

• Prepare and review periodic regulatory reports

What We’re Looking For

• Bachelor’s degree in accounting or finance

• Exceptional attention to detail

• Strong analytical, problem-solving, and communication skills

• Ability to work collaboratively in a team and independently under time pressure

• Basic knowledge of financial products and instruments

• Proficiency in MS Excel

• Knowledge of VBA and Python programming is advantageous

Application Instructions

Please visit https://www.quantedge.com/careers to apply. Offers will be made on a rolling basis. Applications will close when the program is full.

Salary Range: $ 2500 - $ 2800
Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
Working location: Ang Mo Kio

Job Description

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirement

• Proficiency in MS excel
• Minimum 1 year of experience in the related fields

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.

Job Summary

The regional business analyst for the APAC region reporting directly to the Regional Head of Finance. Key focus on producing meaningful management information and business insights for the region.

About the role

Monthly reporting

Monthly reporting and analyses of regional results and deviations compared to forecast. Analyse result development drivers and monitor their evolution (including metrics such as DRO, backlog and utilization). Further improve monthly reporting process and analytical insights through PowerBi.

Forecasting

Analyzing the Forecasting process together with Regional Business Line Controllers and Head of Finance

Special projects

Support the Business Line Director or Regional Head of Finance in various special projects

About you

• Diploma or Degree in Business and Accountancy (Internship)
• 2 years of working experience
• Proficient in English language
• Perfect role for first job within Fugro with career opportunities within Singapore and other locations within Fugro.

What we offer

Competitive salary with Annual Wage Supplement

Generous paid-leave

Career & training opportunities (international opportunities possible)

Company shuttle from various pick-up at MRT stations across Singapore

Collective health insurance and outpatient benefits;

Employee Assistance Programme (EAP) to provide help when you need extra support.

Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc)

**Benefits may vary according to position/contract/grade level.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

How to apply

• Please include your latest resume in the application.
• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

Salary Range: $ 2500 - $ 2800
Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
Working location: Ang Mo Kio

Job Description

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirement

• Proficiency in MS excel
• Minimum 1 year of experience in the related fields

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

JOB PURPOSE AND IMPACT

The Tropical Oils Analyst Lead, as subject matter authority, independently retrieve, analyze and summarize data to develop business intelligence, optimize effectiveness and predict business outcomes. In this role, you will collect, analyze and interpret marketplace trends and customer data to create product development strategies.

KEY ACCOUNTABILITIES

• Develop and drive new analysis approaches and methodologies.
• Work with global trading desk heads daily on strategic direction and advocation for trading positions, using analytic data.
• Create complex models to compile research and adjusts the models as necessary to revise the strategy.
• Research competitor behavior including marketing strategies, pricing, sales and methods of operation.
• Independently track market conditions, trends and competitors to project demand and inform product launch timing.
• Provide expert thought leadership in your field and work with limited direction, using additional research and interpretation to identify issues or problems. You may provide direction to supporting team members and be a strategic contributor.
• Other duties as assigned

MINIMUM QUALIFICATIONS

• Bachelor’s degree in a related field or equivalent experience
• Minimum of six years of related work experience
• Other minimum qualifications may apply

KEY BEHAVIORS

• Develop and deliver multimode communications that convey a clear understanding of the unique needs of different audiences.
• Interpret and apply key financial indicators to make better business decisions.

SKILLS AND EXPERIENCES TO BE GAINED

• Experience conducting analyses requiring an industry-expert level of understanding of the commodities, markets or specialized area.

This role will provide all aspects of escalations technical support for Applied Materials CMP installed base of tool technologies. It will be responsible for enhancing tool performance through remote and on-site escalations support to Customer Engineers, technicians, and other product focused personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment. It will also provide support for other customer technical issues related to equipment, programs, installations, and upgrades.

The role will respond to situations where first-line product support needs additional help to isolate or fix problems in malfunctioning equipment. Specific duties will include:

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Explains difficult or sensitive information; works to build consensus
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services
• Communicates difficult concepts and negotiates with others to adopt a different point of view
• Use/Proficiency of internal systems (FSS/Digital Tools) to mine and analyze tool specific data
• Enhances local team product technical knowledge by frequent knowledge transfer and ensures field implementation
• Creates documentation for field use (TLLs)
• Presents at customer level; creates presentations at the engineering level for delivery to customers on system upgrades, support plans, technical demonstrations (new part introductions)
• 200mm CMP product knowledge a plus

• CE3-CE5 with strong understanding of CMP fundamentals, communication skills

• Proficient in English language both written and verbal
• Bachelor degree or equivalent experience in a technical field (Electrical Engineering, Mechanical Engineering, Chemical Engineering or a related discipline)
• + 5 years of experience with Applied Materials CMP products or similar

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

This is a Dealing Desktop support position in the Dealing Support team. The staff will report to the Team lead , he will work closely with all technology teams across the organisation.

Responsibilities

• Contribute to the overall success of the Dealing Room Support, ensuring specific individual goals, plans; initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensure all activities conducted are compliant with governing regulations, internal policies, and procedures
• First and second level technical system support to all production systems being used by the users
• Manage and maintain the currency of all issues in a manner which provides high quality support services to its users
• Manage and provide technical support on any trading and market system including Refinitiv/ Thomson Reuters, Bloomberg, EBS, etc
• Manage and responsible for Refinitiv market data access and Bloomberg SID reporting for users billing, etc
• Manage and responsible for trading phone and voice recording system, etc
• Manage and responsible for System asset ledger related to treasury system and system access
• Liaise with second and third level support when applicable and provide recommendations to management with regards to resolution
• Provide effective day-to-day end user technical support to all the trade floor users on production systems including PCs, printers, application and trading phone systems
• Perform PC refresh, plan and deploy for new hire, installation of equipment, PC moves service request within SLA and ensure assets tracking is updated
• Record and maintain assets inventory system
• Must accurately record, update ticket in ITSM system
• Prepare and update technical documentation
• Determine the best solution based on the issue and details provided by users
• Identify and escalate business and technical challenges
• Communicate with other technical teams, clients and managers in a professional manner as situations arise, and at regular intervals ensuring that all parties involved are kept up to date at all times
• To succeed in this role, the staff needs to have strong end-to-end knowledge of dealing rooms/trade floor support, infrastructure, market data and management

Qualifications

• Degree in Computer Science or a related technical discipline
• Candidate must have 3-5 years of technical work experience
• One to two years of trade floor support experience is preferred

Requirement

• Min 3 years Experienced and skilled working with Wintel desktops/laptop/Thin client/Virtual Desktop/Corporate Mobile phone
• Experience in 1st level support in the end user environment
• Experience in TCP/IP networking knowledge and troubleshooting skills
• Experienced and skilled working with Microsoft Office, M365, Outlook, Teams
• Experienced and skilled working with Trading Phone and recording System
• Experienced in Market data systems: Bloomberg, Thomson Reuters Eikon
• Experienced in Trading systems: Thomson Reuters FX Trading, EBS, etc
• Microsoft Office: Advanced of Word, Excel, Access and PowerPoint
• Good technical working knowledge of Windows Servers and SQL Server
• General understanding of financial markets and products is added advantage
• Experience working within financial services being desirable
• Experience in first and second level of supporting and managing dealing room applications, system and infrastructure
• Experience in Trading Phone systems: IPC Unigy, voice recorders, Turrets, Omni soft Turrets
• Excellent leadership skill
• Experience in leading and managing a team of System Administrators
• Excellent communications skills (written and verbal), and able to manage key stakeholders
• i.e. project team, security, compliance and IT operations and capable of bridging the gap between technology and business functions
• Excellent organization skills and ability to manage multiple complex initiatives
• Ability to prioritize and multi-task in a fast-paced/demanding environment
• Strong analytical and problem-solving
• Strong interpersonal/relationship-building skills and customer service values/practices
• Ability to create technical documentation.
• Willingness to accept additional responsibilities
• Strong customer service and communication skills with a focus on rapport-building

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10064071

IT Support Coordinator

Salary Range: S$4,200.00 - S$5,000.00
Working Days: 5 Days
Working Hours: 9am - 6pm
Work Location: International Business Park *Near By Jurong East MRT*

Job Scope

• Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC Team
• Daily helpdesk on call for all pc problem of hardware & software.
• Daily maintenance IT devices
• According to department head directives, manage implementation of projects, time and communications

Job Description:

• First contact point for consulting and support of all IT-topics
• Procurement, configuration and administration of hardware and software
• Training and knowledge transfer of IT topics for employees (and external customers)
• Participation in implementing strategic goals and projects
• Digitalization and optimization of processes in cooperation with other departments
• Tech leadership role in matters concerning IT
• Responsibility for measuring and improving the IT-service quality
• Implementing IT-guidelines and procedures
• Manage an inventory of all IT hardware assets
• Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments

Requirements:

• Diploma holder in Information Technology; or equivalent
• Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
• More than 3 years IT experience

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279