Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Reporting to the Regional FPSO Manager, we are looking for an FPSO Analyst to drive business transformations by developing and improving core business processes/structures and facilitating the implementation of new systems/processes/requirements with minimal business impact.  Your objectives will be to ensure that the systems meet business requirements, controls, and compliance; that users are trained and use the system correctly; and that support is delivered in a pro-active and efficient manner. You will work as part of the Regional FPSO Team, interacting closely with the regional functional teams, regional management and the Global FPSO team.

Main Responsibilities:

Act as a Regional Finance Coordinator on system/project roll outs:

• Be a central point of contact to coordinate, engage key Finance members, organize meetings, and facilitate discussions
• Participate in finance system/project implementations end-to-end and work closely and efficiently with cross-functional Global/Regional teams to ensure timely completion of projects
• Articulate business requirements, evaluate business process, and provide support on documentation
• Co-lead change management, highlight blocking issues and ensure prompt resolution
• Monitor projects and co-present project status and metrics to regional management and stakeholders
• Pro-actively communicate any system implementation changes (before and after) to Finance users to mitigate any downstream impact to business operations

Support country deployments of front and back-office applications:

• Translate local requirements, identify gaps, align, and integrate into global applications end-to-end following core/group global standard model
• Validate approach on system testing, and develop jointly with team members on detailed test plan

Act as a Subject Matter Expert in Systems & Finance Processes

• Be a functional expert in business systems/processes and have a good understanding on interconnected systems workflow
• Collaborate with business and discover new opportunities for Power BI, RPA or related automations development.
• Actively participate with operational teams to define system/operational requirements for new business requirements/initiatives/acquisitions
• Facilitate the review of front and back-office business systems/processes tickets
• Optimize, improve, and streamline business process, ensure proper control, and process compliance

User support & training

• Engage with key users and arrange training for them
• Bring any useful updates/training feedback for functional evaluation

Post implementation monitoring / Performance monitoring

• Monitor projects KPIs and track deliverables are met

Experiences:

• At least 3-5 years of strong operational experience in project management and finance processes/systems implementations
• Working knowledge of Financial Markets, in particular Commodity is preferred

Other skills (Computer Skills, etc):

• Project Management skills and good knowledge of key finance processes and best practices
• Experience with UAT (User Acceptance Testing), systems like SAP, Microsoft Dynamics AX, trading systems, payment system (FIS TRAX) and Cash Management system (Quantum) would be a plus
• Good Microsoft Office skills
• Strong verbal and written communication skills to interact with different levels of stakeholders
• Proactive and driven to support Finance users
• Independent and display positive attitude towards problem solving
• Ability to multi-task and handle ambiguity in a high-pressure atmosphere.  Flexibility on working time/travel during project implementation

Languages:

• English (Fluent)

Academics:

•  Degree in Business/Accounting/Economics or any related field of study

Role : Business Analyst (Corporate Banking)

Location : Singapore

Duration : Long term contract

Job Scope

• Requirements Analysis & Elicitation
• Responsible to identify and define detailed functional specifications based on the business requirements document
• Analyse and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation
• Monitor and manage risks /issues related to requirements and scope-creep
• Team Collaboration
• Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.
• Assist in translating business requirements into test scenarios.Facilitate / provide “Train-the-Trainer” on application enhancements
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request

• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills
• Good team player with excellent interpersonal and communication skills
• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Very strong with Functional User Stories writing.
• Good understanding of JIRA
• Working knowledge of Payment flows and Corporate banking

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Role:

The lead analyst will be responsible for managing a portfolio of South and South East Asia (SSEA)-based issuers rated by Moody's. The role involves conducting high quality quantitative and qualitative analysis to assess the credit quality of a range of entities and debt instruments, including rated projects and corporates in the infrastructure and power/utilities sectors within SSEA. The individual will demonstrate in-depth knowledge of the operating environment and sectors, and conduct ongoing monitoring to support rating accuracy. The individual will manage both internal and external relationships, including at senior levels, and write comprehensive, insightful, and thought-provoking research on individual companies, projects, and broader sectoral themes, including ESG-related aspects. The role requires frequent interaction with investors, intermediaries, and issuers, and managing assigned relationships, hence an ability to confidently interact with external parties is a prerequisite. The analyst's activities will also include outreach initiatives on a broader regional basis.

Responsibilities and Desired Skills/Experience:

Quantitative and Qualitative Analysis

• The lead analyst will be responsible for ongoing monitoring of rated entities to ensure rating accuracy, managing a portfolio of utilities, infrastructure, and project finance companies in SSEA.
• This role demands strong analytical and problem-solving skills, along with a comprehensive understanding of financial statements and business operations, to conduct both quantitative and qualitative analysis assessing the credit quality of different entities and debt instruments.
• The analyst will conduct credit analysis, encompassing the analysis of data, the development of financial forecasts, the review of transaction documents, and the assessment of credit quality.
• The successful candidate will have a solid understanding of the utility, project finance, and infrastructure sectors in SSEA. This may require an in-depth understanding of the operating environment, cultural knowledge.
• In addition to leading effective presentation of credit in rating committees, credit estimate discussions, and other analytical meetings, the individual will also provide a knowledgeable perspective to other analysts throughout the credit process.

Research

• The lead analyst is expected to generate clear, insightful and thought-provoking research reports on individual companies and industry sectors.
• This role requires strong writing skills, an aptitude for transforming data into visual narratives, the ability to articulate complex concepts in a clear and comprehensible manner, and an in-depth knowledge of the subject matter.
• The role also involves creating compelling company-specific and sector-related research, which includes credit reports, sector comments, infographics, and industry outlooks. Balancing these research and outreach responsibilities with daily transaction and surveillance activity is a critical part of the job.
• The responsibilities also include conducting detailed research on broader sectoral themes, especially those related to environmental, social, and governance (ESG) factors. The analyst must exhibit excellent research skills, a keen eye for detail, and a thorough understanding of the relevant sectors and ESG issues.

Outreach

• The role entails frequent interaction with investors, intermediaries, issuers, and senior utility and infrastructure executives. Broad existing contacts in this area will be advantageous. The analyst is expected to confidently and effectively communicate with these external parties, manage relationships with both internal and external stakeholders at senior levels, and handle sensitive information with discretion.
• The analyst is expected to confidently engage in, and deliver insightful presentations at, various conferences, industry events, and key stakeholder meetings. This active participation will enhance the visibility and leadership of Moody’s franchise throughout the region.
• Managing issuer relationships at a very senior level is a critical aspect of the role, demanding exceptional interpersonal skills, professionalism, and the ability to handle situations with tact and diplomacy.

Leadership and collaboration

• The analyst is expected to take an active role in strategic projects that bolster team effectiveness and success across the region.
• The individual should be adept at forging constructive working relationships and consensus with wider diverse team members spread across various locations. Furthermore, the analyst should be able to collaborate seamlessly and collegially with other team members and analytical teams within Moody's.
• The analyst is expected to tap resources and knowledge resident in other team members to proactively and creatively problem-solve complex analytical challenges while retaining a clear individual perspective.
• A material part of the role involves providing leadership, as well as coaching and mentoring to less experienced staff.

Qualifications:

• The candidate should hold a graduate degree in finance, banking, economics, corporate finance, or a related discipline, with postgraduate qualifications being highly desirable.
• The individual should have a minimum of 6 years of relevant analytical experience, preferably gained within a financial institution and predominantly in a credit role. Experience in analyzing corporate, project, and infrastructure sectors would be beneficial, as would experience in another financial institution or major research house.

The Individual:

• The ideal candidate will exhibit a robust quantitative aptitude, coupled with a proven analytical and problem-solving ability. This includes proficiency in MS Excel and a comprehensive understanding of complex financial structures.
• The candidate should be an articulate communicator, delivering clear and concise messages both in written, verbal and visual forms, with public speaking experience being a commendable attribute. A background in writing equity and/or credit market research, using artificial intelligence tools and prompting, is an advantage.
• The ability to exercise sound judgment, developing independent opinions and defending personal views, yet remaining open to alternative perspectives is essential. A high standard of work, with a keen eye for detail, is expected. Experience with documentation review will be helpful.
• The candidate should be highly organized and efficient, with the ability to juggle multiple tasks and meet stringent deadlines.
• The candidate should be capable of establishing strong professional relationships, managing complex stakeholder interactions, and effectively representing the Moody’s franchise.
• A balanced and mature personality is crucial, along with the ability to thrive in a highly collaborative and learning-focused environment. The candidate should embody a proactive work ethic, characterized by a "can do" attitude and a history of demonstrating initiative and strong teamwork.
• Fluency in English is a prerequisite, while competency in any other regional languages would be a bonus.

Customer Service Executive

Location: Changi

Working days: 5 days

Weekday: 8am - 5.45pm

Salary: $2,300 - $ 2,800

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

ROLE OVERVIEW

The region covered shall be: Global / Headquarters

• Conducting research in strategic regions and global trends
• Attune the team to market trends, competitive landscape and industry development
• Coordinate and prepare organizational, brand, and market proposals, presentations and credentials statements
• Conducting feasibility studies of individual and portfolio projects
• Planning and assisting the corporate and regional teams with reviews of business development plans, entries and submissions of reports
• Supporting the Head of Department for deal management and pursuit of business development opportunities in APAC

REQUIREMENTS

Essential Job Skills

• Generation, support and execution of business development market studies, research projects, proposals and deals for all brands in hotel/resorts, residential, golf, spa or such other products, globally, including but not limited to hospitality industry market trend reports and analysis
• Feasibility studies
• Sound knowledge in hospitality markets and structuring inter-organizational commercial relationships
• Knowledge of hospitality industry in a wide variety of regions
• Proposals, reports, pitch presentations
• Hotel profit and loss statements

Background:

• 2-5 years of hospitality experience
• Hotel consultant and/or research experience
• Education and training in Business or Hospitality
• Excellent verbal and written communication skills in English
• Ability to work both independently and as a team in time sensitive environment
• Precise and detail oriented
• Excellent interpersonal, organizational and communication skills.
• Exhibit strong work ethic and team work

Responsibilities

• Prepare and deliver accurate management reports, including monthly forecasts and semi-annual budgets, with variance and trend analysis for the region.
• Assist in developing budgets and forecasts, ensuring they reflect strategic goals and business priorities.
• Analyze financial performance and key metrics to identify risks and opportunities for improvement.
• Work with various departments to collect and verify financial data, ensuring accuracy and timeliness.
• Provide analysis and insights that connect financial reports to business strategies.
• Prepare ad-hoc reports and analyses as needed to support management decisions.
• Handle other tasks as required.

Requirements:

• Degree in Accounting or equivalent qualification.
• At least 3 years of relevant experience.
• Good in numbers and data.
• Proficient in MS Office including Power BI, Vlookup, Pivot Table and PowerPoint.
• Excellent communication and presentation skills to engage with stakeholders.
• Detail-oriented, organized, and a team player.
• Self-motivated and able to work independently.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWR66RR9

Responsibilities:

· Reporting to CEO, Asian Equity CIO and REITs Lead Portfolio Manager

· To manage Singapore domiciled listed equity fund

· To liaise with external partners to manage an equity fund

· To provide REITs research services for Japanese clients

· To assist REITs team members to proceed the research activities smoothly

· To research and analyze the REITs markets and the individual REITs in ASEAN and Oceania

· To make the research reports and provide opinions of the markets and the individual REIT for client

Requirements:

· Excellent communication skills in both English and Japanese – written and verbal

· Finance, Investment and/or Accounting related degree or professional qualification

· CFA holder is preferable

· Knowledge of accounting, financial products (especially Equity and REITs)

· Experience in fund management, including asset allocation and investment performance analysis

· Experience in research, investment and/or investment banking for the listed equity and REITs

· Experience in research or investments for the real estate related securities (Private REITs, Private Property/ Real Estate Funds)

· Experience of real estate property investment or its related business activities such as real estate appraisal

· Experience of real estate related business activities in banks or rating agencies.

· Experience in writing research material in Japanese

· Strong eagerness for learning Asian listed equity and REITs

· Proficiency in MS Word, MS Excel, MS Power Point and MS Outlook a must

· Ability to prioritize projects and strong problem solving skills

· Good research skills and attention to detail

Job Description:

• Contribute to projects for Antaes Asia clients
• Coordinating activities and processes required for effective day-to-day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including PPM Management and reporting.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Asset Management

• Develop and maintain frameworks, RACI, and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with the governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management

• Ensure all contracts are registered in SourcingHub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate BAU contracts management schedule.

Business Management / PMO

• Publish report of CTB/RTB consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing TCO reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset
• Strong focus in establishing long-tern relationships with our clients / internal partners
• Good team spirit, able to work as a team and lead different teams together in order to achieve maximum business value
• Innovative and always performs market watch to bring new concepts or ideas