The IT Support Engineer I is responsible for providing local and remote technical services to Dynatrace employees worldwide through a variety of media including support portals, email, chat and videoconferencing. The role requires strong technical analysis and problem-solving skills and operates autonomously to implement proactive customer technical solutions.

Ability to work within a global team is imperative and experience working internationally/across multiple time zones is preferable. You must have a desire to work within and contribute to global procedures and practices.

Responsibilities:

• Responsible for end-to-end Incident, Service Request and Problem management including qualified escalation to Business Systems and Infrastructure specialists where necessary.
• Responsible for executing local and regional projects as part of global programs such as the deployment of new client hardware and software technologies; asset logistics and demand management; office relocations.
• Responsible for creating and maintaining process & workflow documentation related to Service Desk operations for both internal and customer use cases.
• Provides regional and global client support as required; primarily the support and maintenance of client hardware including MacBooks, iPhones and PC laptops.
• Provides suggestions and feedback for team & workplace operational process improvement.

Job Info:

• Salary: Basic up to $4000 + AWS + VB
• Working Hour: 5 Days (Monday - Friday), 7.50am - 4.55pm
• Location: Tuas (Company transport pickup at designated point islandwide)

Job Scope:

• Collaborating with end-users, business partners, and software vendors to articulate user requirements and system design specifications
• Creating, developing, testing, and deploying new software solutions to meet business needs
• Offering application support and managing changes for existing applications
• Actively engaging in innovation and implementing cutting-edge technologies across diverse application platforms
• Evaluating software design architecture and revising technical documents
• Overseeing server and database administration, ensuring their functionality and maintenance

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Responsibilities:

• Provide sales support and coordination for the automotive sales team.
• Assist with order processing, tracking, and fulfillment.
• Coordinate with internal teams to ensure timely delivery of products to customers.
• Prepare sales quotations and proposals.
• Handle customer inquiries and provide product information.
• Monitor and maintain accurate sales records and customer databases.
• Track sales activities, forecasts, and targets.
• Assist in identifying new business opportunities and developing sales strategies.
• Collaborate with the marketing team to support sales campaigns and promotions.
• Provide administrative assistance to the sales team as needed.

• Minimum GCE 'O' Levels or equivalent.
• Prior experience in sales support or customer service role, preferably in the automotive industry.
• Knowledge of automotive products, parts, and industry terminology.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may WA to 6902 8748 in the following format.

Position applied:

Name:

Residential area:

Start date:

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Wang Jo

Registration Number: R22109702

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Based in Tuas, Singapore

Duration: Immediate till end 2024

Timezone: GMT+8, Singapore

Work location: Office (Hybrid, 3 days WFO, 2 days WFH)

About Us

Pacific Refreshments Pte Ltd (The Coca-Cola Company) is a strategic concentrate manufacturing plant in Asia. We are an export facility, specializing in the manufacturing of concentrates and beverage bases, with a complex portfolio, supporting the ASEAN, South Pacific and Southwest Asia business units. We are on a journey of growth - having completed the construction and expansion of our site towards doubling our manufacturing capacity in recent years. We have also embarked on our digital transformation journey, striving to be the Lighthouse for the Consumer Products Supply (CPS) plants in Asia and to be a leader in digital transformation.

Pacific Refreshments Pte Ltd is a winner of the ‘2020 HR Asia Best Companies to Work For’ Award.

Position Overview:

Responsible for revenue and cost accounting/budgeting and related financial management in Singapore concentrate plant

1. Costing activities and reporting of results

• Ensure financial accounting related to costing/revenue is completed to CPS / Corporate requirements;
• Ensure that the new product costing/ re-costing of existing product is performed according to the committed lead time with accuracy;
• Ensure adherence of costing controls including keeping proper documentations & records to fulfill audit requirements;
• Prepare and analyse cost reports for month end closing;
• Supporting stakeholders with product cost information upon ad hoc requests;
• Ensure the PPV actual and Rolling Estimate is updated and analyzed on a monthly basis;
• Ensure the accuracy of PPV rolling estimate on a monthly basis;
• Coordinate with internal team to meet closing deadlines

2. Region Standards (“RS”, which is Annual Budget Activity for next year)

• Preparation of standard costs for all products produced by plant
• Use key inputs information to calculate all plant standard costs
• RS related financial analysis
• MCR/BW upload and reconciliation

3. Financial Analysis and Support to other Departments

• Prepare Manufacturing cost statements for Customs declaration purpose, and work closely with internal teams & third-party logistics team to manage customs requirements;
• Support investigation in the case of Customs queries relating to manufacturing cost statements;
• Drive good business decisions based on coordination with Material Scheduler Team (buyers) as well as Transport & Logistic Team
• Monitor the accuracy rate for draft cost vs final cost and identify root cause before communication to clients;
• Track the on-time-in-full rate for costing activity and identify areas for improvement to the committed lead time;
• Value creation validation and collaboration with Product Portfolio team;
• Provide finance support to supply point shift and BCP (Business Continuity Plan)/Supply point optimization activity

4. Documentation

• Be a owner of SOX narratives for costing/PPV/Regional Standard activities, maintain appropriate SOP and work aids for internal processes;
• Assist accounting manager for CAD audit
• Collaborate with cross functional departments for risk control and SOX process

QUALIFICATIONS:

• 4+ years of experience in a manufacturing environment
• Tertiary University Degree, commerce & accounting qualifications preferred.
• Competence in written and spoken English
• Strong Functional skill (analytical, detail to attention, finance knowledge on costing, OPEX, P&L etc.), familiar with US GAAP and SOX requirement
• Strong communication and analysis skill
• Problem solving & Trouble Shooting
• Proficient in use of Excel and PPT

Benefits:

• Basic salary + incentives pay
• Flexible working hours
• Leave entitlement up to 21 days
• Overseas recruitment
• Managerial level positions are available

Job Responsibilities:

• Provide full spectrum of recruitment.
• Work closely with business operation to identify manpower requirement.
• Develop and implement talent acquisition strategies.
• Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline.
• Effectively engage employees with daily operations needs.
• Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required.
• Be the point of contact to deliver value added services to both management and employees that reflects the desired outcome of the company's people strategies.
• Other ad hoc duties as assigned.

Additional requirements:

• Good interpersonal and communication skills
• Ability to work independently as well as good team player
• Ability to multi-task in a fast pace environment

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

• 5 days, MNC, West
• Transport provided (2 ways)
• $4500 - $5000, AWS, bonus
• Medical/dental benefits
• Yearly increment (subject to performance)
• May need to travel

Responsibilities:

• Manage and support business Supply Chain systems and databases including WMS and Business Intelligence.
• Develop the script, dashboard, reports and documentation and implement the related projects assigned.
• Work closely with internal and external customers to gather requirements, design, configure, implement.
• Support, enhance system solutions and databases that support business process models and data flow for new and existing customers projects in the area of Supply Chain systems.
• Manage the related IT projects assigned.
• Develop script, dashboard and reports.
• Evaluate the new technologies, propose, and apply them for continuous greater productivity and efficiency improvement.
• Develop user manual, administration guide and policy.
• Document business process mapping to business systems.

Requirements:

• Minimum education level: Diploma
• Years of experience: 2-4 years
• Extensive working experience in DBA, database troubleshooting and tuning.
• Experience and good knowledge in Supply Chain Industry
• Working experience in Business Intelligent dashboard and report development and deployment.
• Power BI development and deployment into Azure Power BI service Experience is preferred.
• May need to travel overseas to regional sites

Interested applicants, please send your resume to [email protected]

Responsibilities:

• Conduct compliance audits and assessments to ensure adherence to company policies and regulatory requirements.
• Analyze business processes and data to identify compliance risks and develop recommendations for improvement.
• Develop and implement compliance monitoring and reporting systems.
• Collaborate with cross-functional teams to design and implement compliance training programs.
• Assist in the development and maintenance of compliance policies and procedures.
• Stay updated on changes in laws and regulations related to business compliance.
• Conduct investigations into compliance violations and assist in developing corrective actions.
• Prepare compliance reports and presentations for management.
• Provide guidance and support to stakeholders on compliance-related matters.
• Assist in the implementation of technology solutions to enhance compliance processes.

• Bachelor's degree in Business, Finance, or related field.
• Minimum 3 years of experience in business compliance or data analysis roles.
• Strong knowledge of compliance regulations and best practices.
• Experience in conducting compliance audits and assessments.
• Proficiency in data analysis tools and techniques.
• Excellent analytical, problem-solving, and critical thinking skills.
• Ability to interpret and apply complex regulations and policies.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to work independently and in a team.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Provide sales support and coordination for the automotive sales team.
• Assist with order processing, tracking, and fulfillment.
• Coordinate with internal teams to ensure timely delivery of products to customers.
• Prepare sales quotations and proposals.
• Handle customer inquiries and provide product information.
• Monitor and maintain accurate sales records and customer databases.
• Track sales activities, forecasts, and targets.
• Assist in identifying new business opportunities and developing sales strategies.
• Collaborate with the marketing team to support sales campaigns and promotions.
• Provide administrative assistance to the sales team as needed.

• Minimum GCE 'O' Levels or equivalent.
• Prior experience in sales support or customer service role, preferably in the automotive industry.
• Knowledge of automotive products, parts, and industry terminology.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are seeking an Actuarial Analyst to join our dynamic, fast growing APAC Reserving team. The role will be based in our Singapore office. The job holder will be a key contributor to different reserving related activities across the APAC L&H business. 

About the team:

The direct team is made up of 12 employees based between the Singapore and Hong Kong Offices and is part of a larger global team based in the main offices internationally.

Key Skills:

• Working as part of the reserving team in performing actuarial valuation of APAC L&H business under various bases (including USGAAP, Solvency II, IFRS17, Local Statutory)
• Preparing the quarterly APAC result review and reporting
• Maintaining documentation of methodologies, processes, procedures, controls and results
• Setting up and maintaining valuation models for responsible LOBs
• Supporting the continue enhancement in processes and controls
• Assisting the Experience Analysis Actuary in performing experience studies to review key actuarial assumptions.
• Developing technical knowledge (product, assumptions, regulation, industry trends) and becoming an expert within the Reserving team
• Providing valuation insights of the industry to various teams (e.g. client partners, claims manager)
• Working with the Operation team to define data requirements
• Supporting the APAC Chief Actuary in ad-hoc projects

LDC in South & Southeast Asia (SSEA)  

LDC first established a presence in Asia more than 100 years ago with an office opening in Melbourne, Australia in 1913, trading grains to the international market. Our regional headquarters opened in Singapore in 1993, which now serves as the hub for our origination and merchandizing activities in the South & Southeast Asia Region, which spans across 7 platforms - Grains & Oilseeds, Rice, Freight, Global Markets, Coffee, Cotton, and Sugar across 7 countries of Singapore, Australia, India, Indonesia, Vietnam, Pakistan, and Malaysia.

As a Regional FP&A Analyst, your primary responsibility will be to support the SSEA Regional FP&A team in Regional Planning (Budgeting and Forecasting), and Management Reporting and analysis activity across SSEA.  You will play a key role in annual Budgeting (BUD) and monthly Landing processes with responsibility for Singapore and Malaysia OPEX budgets. You will also assist the Regional FP&A Manager in the BUD process across the Region with country Finance and HR teams. You will also have the responsibility in the production of the monthly management reporting.

Main Responsibilities:

• Support Regional FP&A team in co-ordination of Monthly Management Reporting for SSEA Region including production and analysis of cost presentation.
• Production and Co-ordination of Regional Finance and RRM presentations.
• Analyze numbers to ensure accuracy and quality of numbers.
• Support the Budgeting process for Singapore and Malaysia including co-ordination for Singapore/Regional Support Functions
• Support and assist in BUD Presentations and Ad-hoc BUD Analysis
• Support Regional FP&A team for Ad-Hoc tasks and Profitability Analysis as required by Regional Management/Global Finance 

Experience:

• 1-3 years’ experience in Business Analysis/Product Control/Audit
• Working knowledge of Financial/Commodity Markets is preferred
• Understanding of Accounting principles is required

Other skills (Computer Skills, etc):

• Strong analytical skills and good attention to detail.
• Ability to handle multiple responsibilities and to prioritize.
• Ability to work independently in a high-pressure atmosphere. 
• Highly proficient with Microsoft Excel.

Languages:

• English (Fluent)

Academics:

•  Degree in Business/ Accounting / Economics / Commerce or related field

This position is responsible for overseeing the system and design solutions of Ariba, along with its integration into SAP S/4 HANA. As system solution owner, the role is crucial to help the organization’s operational efficiency and effectiveness, in addition to supporting the implementation of Ariba enhancements and change requests. The role requires a strong understanding of both business process flow and in-depth technical domain knowledge. Effective communication skills are essential in managing relationship with stakeholders and vendors successfully.

Responsibilities:

• Manage and provide core system administration and technical assistance for Ariba on-demand systems including Procure-to-Pay, Source to Contract and Supplier Management, along with their integration into the SAP ERP System

• Responsible for the configuration of approval workflow, maintenance of approval rule files, mapping between Ariba objects and SAP ERP (S/4 Hana) through SAP CIG integration and logging and monitoring of any defects

• Provide support for the integration platform and API

• Facilitate testing and implementation of fixes

• Monitor and resolve technical issues related to interfaces among Ariba; OpenText OCR, CIG and SAP S/4 Hana system  

Requirements:

• Degree in Computer Science, Computer Engineering, Software Engineering or related discipline.

• At least 8 years’ experience in IT, with a minimum of 5 years’ hands-on experience in Ariba on-demand solution, Ariba network administration, configuration and Ariba cXML specification.

• Proficiency in integrating Ariba on-Demand solutions with SAP ERP using Ariba Cloud integration gateway for Procurement and Invoicing processes.

• Familiarity with SAP MM/FI modules and experience with API integration for Concur and other SAAS product will be an added advantage.

• Excellent communication skills and the ability to collaborate effectively with cross-functional teams.

• Ability to manage multiple tasks and priorities in a fast-paced environment.

• A collaborative and team-oriented approach to work.

• Customer service orientation and a commitment to quality.

• Provide technical advice to customers on pumps related inquiries.
• Selection of pumps based on the specification given by customers.
• Provide coordination support to Sales Engineers.
• Handle sales process from quotation to finished goods delivery.
• Handle walk-in customers.
• Work closely with customers and maintain good business relations.

Job Requirements:

• Min. Diploma in Mechanical Engineering or any Engineering background.
• A Meticulous and fast learner with good communication skills.
• Experience in pump industry is a plus.
• Fresh graduates are welcome to apply.

Personality and Competencies/Skills

Meticulous and organised
Able to multi task and able to work under pressure
Team player, able to work independently with minimal supervision
Good communication and interpersonal skills

Duties and Responsibilities

Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
Monitor and maintain proper inventory of hardware and software licenses
Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
Compile and prepare reports regularly
Travel to stores for support when needed
Setting up, managing and maintaining IT-related equipment for new workstations or stores
Update and maintain Policy & Procedures for the IT Department
Keep updated with latest technology and security risks
Any other IT adhoc duties that may be assigned from time-to-time

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 440 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates. ​

Join our dynamic IT team as an L1 Support Engineer (IT Admin) and play a crucial role in maintaining our organization's technological infrastructure. In this position, you'll be responsible for providing frontline support to end-users, troubleshooting hardware and software issues, and ensuring smooth operations of our IT systems. You'll have the opportunity to collaborate with cross-functional teams, learn new technologies, and contribute to the overall success of our IT operations. If you're a proactive problem-solver with a passion for technology and excellent communication skills, we'd love to hear from you. 

Position Duties 

• Install, configure, and maintain computer systems and software.
• Attend as the first level of IT support to all reported incidents and service requests.
• Maintain documentation of IT related incidents and ensure compliance with IT policies and procedures.
• Assist with user account management, including creation, deletion, and modification.
• Manage the procurement of new computers and coordinate the distribution of equipment for new hires.
• Maintain the IT assets inventory record including accountability forms.
• Collaborate with higher-level support teams for licenses, accesses, or complex issues.
• Other admin tasks that may be assigned from time to time.

• A minimum of 2 years of experience providing technical support.
• Strong organizational and multitasking skills.
• Attention to detail and accuracy in handling IT assets and equipment.
• Strong mindset to try out new approaches to solve unique problems.
• Ability to take responsibility and ownership of managing and resolving tickets.
• Knowledge of ITIL framework or basic IT service management concepts.
• Familiarity with IT procurement processes and inventory management.
• Proficiency in using IT support tools and ticketing systems such as Jira, Zendesk, ServiceNow or similar
• Holds a passion for IT and has received education in a related field.
• Prioritizes customer satisfaction and maintains a user-centric approach.
• Capable of working autonomously and effectively within a team setting.
• Always learning!
  

More About Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking for a Product Technical Support specialist to join our Smart Technologies team to support the needs of our Smart Technologies Division through the next phase of the growth and development roadmap.

Office Location

• Tradehub 21 (Boon Lay Way; between Clementi & Jurong East MRT stations)

Job Description

• Testing and Commissioning of mass scaled loT systems (not limited to LoRaWAN, BLE, SigFox, ZigBee, NBloT, etc)
• Perform hands-on site work to support M&E works
• Testing of loT sensory and electrical equipment on site
• Reporting test results in accordance with the company standards/SOPs
• Coordinate with other technical staffs, both locally and overseas
• Opportunities to work with clients from various industries
• Ad-hoc duties as may be assigned from time to time.
• Requirements
• Basic knowledge of electrical installation
• Entry level candidates from ITE are welcome
• On the job training
• Ability to work independently and collaboratively within a team.
• Prior experience in testing of electronic device is a plus.
• Proactive problem-solving and critical-thinking skills.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Personality and Competencies/Skills

Meticulous and organised
Able to multi task and able to work under pressure
Team player, able to work independently with minimal supervision
Good communication and interpersonal skills

Duties and Responsibilities

Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
Monitor and maintain proper inventory of hardware and software licenses
Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
Compile and prepare reports regularly
Travel to stores for support when needed
Setting up, managing and maintaining IT-related equipment for new workstations or stores
Update and maintain Policy & Procedures for the IT Department
Keep updated with latest technology and security risks
Any other IT adhoc duties that may be assigned from time-to-time

Main Tasks:

• Conducting sales data collection and analysis
• Quoting and managing product pricing
• Supporting the sales team with business enquiries and administrative matters
• Analyzing data and drawing meaningful insights to improve sales and processes
• Conduct projects with different stakeholders to support and drive sales
• Assisting in preparation of presentation slides and other SAP-related sales support activities
• Creating analytics reports for KPI reporting (Monthly Customer Reports, Quality Reports)

May also include:

• Planning and hosting of marketing events
• Collaborating with 3rd party agencies for social media campaigns
• Designing and archiving marketing materials
• Coordinating with 3rd party vendors for various tasks
• Supporting functions of regional teams for problem solving
• Other administrative tasks on ad-hoc basis

Visa’s Asia Pacific Early Careers team is seeking an Analyst, Early Careers Talent Acquisition to join our diverse team of recruiters. The Analyst, Talent Acquisition will successfully collaborate with hiring team(s) and will play an essential role in driving overall company growth. As a part of the Global Talent Acquisition team, you are on the front line of attracting industry talent that will impact the greater global organization. This role will perform full life-cycle recruiting, while being a strategic partner in support of Visa’s business functions.
 

Candidates should be a seasoned recruiting professional capable of leading full-cycle recruiting efforts for intern and New College Graduate roles for a wide range of Visa business units and locations. Candidates are encouraged to be consultative with an ability to align TA delivery with HR and business strategy and needs.

The individual will own, drive and deliver as well as collaborate on regional or global projects and initiatives that impact Talent Acquisition and HR quality and delivery. This position will report into the Asia Pacific Head of Early Careers and collaborate with teammates across the recruiting and programs functions. The role will partner with HR Business Partners and leadership teams on all talent acquisition related activity.
 

• Serves as a trusted talent acquisition partner by advising hiring team on talent demand, industry trends, and market intelligence forecast for talent in the development of staffing strategies.

• Implement impactful recruitment campaigns to attract and select the very best talent with a focus on candidate experience – including management of the recruitment process from resume screen to offer close.

• Host successful strategy meetings with hiring team(s).

• Partners successfully with cross-functional teams to include, but not limited to our Coordinating, Onboarding, DE&I, and Compensation teams.

• Attracts top industry talent into the organization while acting as a Visa’s culture ambassador.

• Source and screen applicants to provide a selection of qualified talent to the hiring team, as well as manage candidate dispositioning and regular requisition maintenance.

• Continuous interaction with hiring teams and candidates to ensure a seamless candidate experience.

• Drives best-in-class recruitment process to help achieve key hiring metrics.

• Administers and executes candidate onboarding process.

• Participates in special projects as assigned, such as review and propose social media strategies, data management and analytics, branding, and the internship program.

• Prioritize multiple functions, tasks and manage time efficiently in a fast paced, changing work environment.

• Able to work in a hybrid work environment.

• Various after-hours commitment to campus events, Early Careers program events and/or team events required: 10-15% of the time.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.  

We are disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

Role:

ServiceNow is seeking highly motivated and professional individuals to join our team and play a critical role in delivering world-class customer satisfaction.  In the role of Support Account Manager (SAM), you will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering high quality service. Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.   

As a SAM, you will coordinate a high-touch support experience for our largest and more strategic customers.  The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support related activities.  Working as a ServiceNow and a customer advocate, the SAM helps coordinate activities to ensure timely resolution of customer cases and problems.  A SAM provides regular communications by conducting service reviews, providing operational summaries, and driving status updates on all open high-priority cases.  A SAM should be comfortable presenting to all levels, including C-Level stakeholders.     

What you get to do in this role:  

• Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers.
• Deeply understand the customer’s business strategies, challenges, and IT landscape.  Possess the ability to deliver business value by aligning ServiceNow solutions to address the customer’s short and long-term support needs.
• Understand and explain ServiceNow application, features, and benefits as it relates to customer needs.
• Offer exceptional customer service, including maintaining customer relationships and ensuring ServiceNow’s reputation is protected.
• Partnering with the customers assigned counterpart on a frequent cadence with the intention of continually moving the relationship forward.
• Ability to maintain credibility and trust through action and responsiveness within your designated customer accounts.
• Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects.
• Facilitate summary status reports, including monthly performance reviews and quarterly service reviews.
• Act as the mediator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements.
• Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely.
• Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change.
• Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution.
• Act as an escalation point for customer impacting business critical issues.

Responsibilities

• Desktop support
• Provide basic support and troubleshooting to our staffs, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of staffs issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate issues on specific services.
• Liaise with product manufacturers for problem escalation and resolutionYou will be responsible for the end-user’s hard and software related issues as well as our corporate information systems.

Requirements

• Higher Nitec or Diploma in Computer Science/Information Technology.
• Good knowledge on computer networks.
• Strong analytical and problem-solving skills.
• Good understanding and possess troubleshooting know-how on IT infrastructure and software.
• Able to handle sensitive information in confidential manner.
• At least 2 years of IT related working experience.

• MNC, 5 days, West
• Transport provided
• AWS, Bonus, Dental/medial benefits
• Salary up to $5000
• Friendly environment

Responsibilities

• Manage and support business Supply Chain systems and databases including WMS and Business Intelligence
• Develop the script, dashboard, reports and documentation and implement the related projects assigned
• Work closely with internal and external customers to gather requirements, design, configure, implement, support and enhance system solutions and databases that support business process models and data flow for new and existing customers projects in the area of Supply Chain systems.
• Manage the related IT projects assigned.
• Develop script, dashboard and reports
• Evaluate the new technologies, propose and apply them for continuous greater productivity and efficiency improvement.
• Develop user manual, administration guide and policy
• Document business process mapping to business systems

Requirements:

• Possess a Degree in Computer Science, Information Technology, Computer Engineering and equivalent
• Extensive working experience in DBA, database troubleshooting and tuning.
• Experience and good knowledge in Supply Chain Industry
• Working experience in Business Intelligent dashboard and report development and deployment. Power BI development and deployment into Azure Power BI service Experience is preferred.

Interested applicants, please send your resume to [email protected]

Responsibilities

· To optimize airside equipment selection in order to minimize the cost and enhance winning probability for project tender

· To respond to customers in timely manner on changes in project tender requirement

· To process PO, SO, MSR, etc. into the system

· To enter order to factory with accuracy

· To ensure delivery schedule meets customer’s requirement to align with the sales forecast

· Any other duties as assigned from time to time

· Ensure all works carried out in accordance with the specified quality and EHS standards

Requirements

· Education levels should be Diploma in Engineering or equivalent

· At least 1-2 years of experience in relevant job scopes

· A team player, able to work in a team closely

· Meticulous and has eyes for details with pleasant characteristics

· Good communication skills

Responsibilities

• Manage and support business Supply Chain systems and databases including WMS and Business Intelligence
• Develop the script, dashboard, reports and documentation and implement the related projects assigned
• Work closely with internal and external customers to gather requirements, design, configure, implement, support and enhance system solutions and databases that support business process models and data flow for new and existing customers projects in the area of Supply Chain systems.
• Manage the related IT projects assigned.
• Develop script, dashboard and reports
• Evaluate the new technologies, propose and apply them for continuous greater productivity and efficiency improvement.
• Develop user manual, administration guide and policy
• Document business process mapping to business systems

Requirements:

• Extensive working experience in DBA, database troubleshooting and tuning.
• Experience and good knowledge in Supply Chain Industry
• Working experience in Business Intelligent dashboard and report development and deployment. Power BI development and deployment into Azure Power BI service Experience is preferred.

Interested applicants, please send your resume to [email protected]

Responsibilities:

• Provide sales support and coordination for the automotive sales team.
• Assist with order processing, tracking, and fulfillment.
• Coordinate with internal teams to ensure timely delivery of products to customers.
• Prepare sales quotations and proposals.
• Handle customer inquiries and provide product information.
• Monitor and maintain accurate sales records and customer databases.
• Track sales activities, forecasts, and targets.
• Assist in identifying new business opportunities and developing sales strategies.
• Collaborate with the marketing team to support sales campaigns and promotions.
• Provide administrative assistance to the sales team as needed.

• Minimum GCE 'O' Levels or equivalent.
• Prior experience in sales support or customer service role, preferably in the automotive industry.
• Knowledge of automotive products, parts, and industry terminology.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.