Key Responsibilities

As part of the Global Markets Enterprise & Technology Front Office and Product control practice, the analyst will be responsible for:

• Analysing stakeholder requirements, formulating design and development proposals to enhance the global markets technology efficiency and meets Front office expectations
• Delivering and supporting the Global markets platform (Murex), managing the quality of functional delivery and ensuring the implementation and deployment of the deliverables.
• Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)
• Contributing and assist existing support parties in resolving requests or issues with Front Office, P&L, Market Data, and booking issues
• Interacting with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints
• Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified
• Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions.

Key Requirements

• BS or higher degree in Economics, Finance or equivalent science oriented track

• knowledge of most common traded financial instruments is a MUST

• Must be detailed-oriented, a quick learner, and a self-starter

• 3+ years’ experience as a Front office / Product control system/business analyst or consultant in a leading trading platform.
• Previous experience with a flagship Trading system (ideally Murex) is an advantage

• previous experience in delivering projects in financial services – preferable Investment banking and Risk
• Solid experience in gathering and writing requirements and functional specifications in a project framework

Responsibilities

System analyst for the core System Analyst IT team to support the bank’s treasury division for the business with Commodities, Credit Derivatives, FXD, IRD, FX, MM, Fixed Income products in Singapore, Thailand, Indonesia, Malaysia, China and its overseas branches across the globe.

Key Responsibilities:

• As part of the Trade Transformation delivery team, the position will be responsible for the delivery of Global Trade and FSCM Technology platform, managing the quality of functional delivery and ensuring the implementation of agreed functional capability
• Contribute to building expertise by mentoring, guiding and training as appropriate
• Functional lead for the roll-out of multi-country programs working closely with Intellect Delivery team and internal stakeholders across implementation, technology, FSCM on boarding teams.
• Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints
• Analyzing stakeholder requirements, current state architecture, and gaps to create a future state architecture vision for one or more parts of the enterprise with a focus on reduced complexity, cost efficiencies, reuse, reduced risk and/or improved business capabilities
• Reviewing problem ticket and incident to propose short term and long term resolution to fit with the domain roadmap
• Guiding and challenge the project on functional architecture, design decision and performance testing
• Reviewing non-functional requirement and proposed architecture changes to anticipate evolving non-functional requirements
• Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified
• Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions
• Provide thought leadership on functional architectural or other topics Embed Platform Thinking in everything

Key Requirements

• Relevant experience as a system analyst in Product Control.
• Understanding Treasury product and their valuation mechanism, for at least 1 asset class Experience on Market data setup in Murex.
• Strong knowledge of CSA and its effect on valuations.
• Proven and demonstrable track record delivering projects in financial services – preferable Investment banking and Risk.
• Solid experience in gathering and writing requirements and functional specifications

Skills

Must have

• Engineering degree (Bachelor or Masters) or equivalent or master’s degree in Finance/Business
• Preferably 3-6 years of hands-on Murex Development/ Integration/ Business Analysis experience
• Have a minimum 2 years working in Financial Markets with strong domain knowledge with exposure to multiple asset classes
• Strong functional experience across most or all of the following asset classes -Interest Rate Derivatives, FX Cash, FX Derivatives, Structured Products, Money Markets, Liquidity
• Knowledge of pricing and the end-to-end workflow of a trade in the Murex platform
• Experience working on a large scale migration/implementation/upgradation project would be beneficial
• Experience managing small teams
• Customer focus mentality
• Excellent communication skills, both written and verbal

Job Summary

We are looking for an experienced Test Analyst to carry out testing within the Digital Product Marketing team within Financial Services Industry (FSI).

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering or Electrical Engineering;
• Minimum 1-2 years of experience in Test Plans, Test Cases, Test Script;
• Has hands on work experience in User Acceptance testing (UAT);
• Experienced in gathering requirements and meeting business stakeholders;
• Excellent oral and written communication skills;
• Ability to work independently as well as with teams.

Desired Skill-set

• Prior experience in Financial Services industry

Responsibilities

• Understand complete testing life cycle for product implementations and the core operational system, encompassing thorough quality assessments from end to end;
• Execute user acceptance testing for new product launches and enhancements, aligning seamlessly with business and operational prerequisites;
• Ensure the smooth and timely closure of the entire testing phase, promptly reporting any identified issues to the Supervisor;
• Prepare essential test data, oversee testing progression, and log identified defects;
• Escalate discrepancies, defects, or concerns uncovered during test scenario execution to the Supervisor, Project's UAT Test Managers, and IT, ensuring accurate reporting, analysis, and resolution;
• Perform configurations of product and policy parameters across diverse systems, adhering to project timelines;
• Provide ongoing support for post-implementation issues;
• Demonstrate accountability by assessing potential business and regulatory compliance risks, and implementing appropriate measures to mitigate these risks.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

We are looking for a highly motivated and detail-oriented intern to join our dynamic Controlling department. The internship will last for a minimum of 6 months and will provide an exceptional opportunity to gain hands-on experience in the digital applications of Finance and Controlling.

Job Description

• • Collaborate with our team to create insightful reports using Power BI and Python
  • Collect and analyze data to identify trends, patterns, and insights that support decision-making processes
  • Participate in cross-functional projects, collaborating with different departments to provide data-driven solutions
  • Support to maintain and update data in our financial systems and data warehouse
  • Assist in other business ad-hoc tasks

ROLE : Inside Sales Operation Support - Order and Logistic Management

• Sales Order Excellence: Take the helm of our sales order process, ensuring each customer’s journey from order to fulfillment is seamless and satisfying. To manage the accounts assigned to you by increasing the sales and developing new sales
• Logistic Coordination : Assign to SG logistics management , keeping our warehouse operations effective , support regular stock takes that inform business strategy and support sales success.
• Strategic Material & Stock Coordinating: Play a vital role as team member for internal Sale and Operation to collaborate with PMC , Sales and Product team to ensure stable supply chain and quality .
• Operational Dynamo: Propel efficiency through your involvement in the inbound and outbound logistics, demonstrating an eye for improvement and a knack for problem-solving.
• Customer Success Advocate: Act as a key contributor to our commitment to customer satisfaction, where your efforts in order execution and delivery management result in triumphant customer experiences.
• Other tasks assigned by supervisory or management

• Candidate must possess at least a diploma or above cert
• Must be keen in sales
• Excellent communication, interpersonal and presentation skills
• Able to work both independently and as an effective team member
• Bilingual proficiency in Mandarin and English will be advantageous
• 1 to 2 years relevant experience

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

This person will supports several post-sales functions, including but not limited to answering inbound phone calls and e-mails, handling billing inquiries, reminders sending, follow up payments and communicate and coordinate with various departments within the company to ensure customer requests are handled appropriately and in a timely manner.

This person must be able to build strong business relationship with their cross function groups and be a key team player in the management of the customers' accounts. He/ she will need to produce ad-hoc collection status reports whenever necessary.

Responsibilities:

• Diligent and strategic follow up of collections

• Effective monitoring of key customers and activities

• Owns and resolves incoming customer inquiries regarding invoicing, contract management, license provisioning, as well as account cancellations and reductions

• Diffuses and resolves escalated internal and external customer situations. Handles issues in the best interest of both customer and company

• Keeps accurate and detailed records of inquiries and all customer comments

• Communicates and coordinates with internal departments

• Promotes customer loyalty – makes save offers to customers who want to cancel/reduce and directs customers to appropriate material to improve customer value

• Suggests improvements to management team

Required Skills:

• Good customer relationship skills to manage a variety of customer interations

• Demonstrated initiative

• Ability to work independently

• Excellent communication (written and verbal) skills

• Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines

• Thrives in a team environment

• Able to use Microsoft suite of tools effectively

• Knowledge of salesforce.com application is a plus

• AR collection experience is a plus

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

We are seeking a highly skilled Senior Business Analyst to join our team at Unison Consulting Pte Ltd. As a Senior Business Analyst, you will be responsible for gathering and documenting business requirements, conducting analysis, and recommending solutions to improve business processes and systems.

In this role, you will work closely with stakeholders to understand their needs, define project scope, and translate requirements into actionable plans. You will collaborate with cross-functional teams to ensure successful project delivery and implementation.

The ideal candidate will have extensive experience in business analysis and a strong understanding of various business domains. You should be familiar with industry best practices and have the ability to leverage technology to drive business transformation.

If you are a detail-oriented and analytical thinker with excellent communication and problem-solving skills, we would love to hear from you.

• Understand the regulatory reporting framework and internal management reporting
• Experience in data mapping of source systems to target systems
• Able to drive functional discussion with users and tech teams
• Able to work with tech teams on design and solution
• Able to perform deep dive data analysis
• Able to provide summary view of the deep dive data analysis
• Able to work in a dynamic fast pace environment
• Some project management skills.

Unison Consulting Pte Ltd is seeking a highly skilled Senior Business Analyst to join our team in SG2438. As a Senior Business Analyst, you will be responsible for gathering and documenting business requirements, conducting analysis, and recommending solutions to improve business processes and systems.

In this role, you will work closely with stakeholders to understand their needs, define project scope, and translate requirements into actionable plans. You will collaborate with cross-functional teams to ensure successful project delivery and implementation.

The ideal candidate will have extensive experience in business analysis and a strong understanding of various business domains. You should be familiar with industry best practices and have the ability to leverage technology to drive business transformation.

If you are a detail-oriented and analytical thinker with excellent communication and problem-solving skills, we would love to hear from you.

• Domain knowledge in Finance (eg Basel IV, IFRS 9, Performance Management (ie Capital Allocation, Expense Allocation, Profitability reporting))
• Experience in data mapping of source systems to target systems
• Able to drive functional discussion with users and tech teams
• Able to work with tech teams on design and solution
• Able to perform deep dive data analysis
• Able to provide summary view of the deep dive data analysis
• Able to work in a dynamic fast pace environment
• Some project management skills.

Unison Consulting Pte Ltd is looking for a highly skilled Senior Business Analyst to join our team in SG2439. As a Senior Business Analyst, you will play a critical role in gathering and analyzing business requirements, identifying opportunities for process improvement, and recommending innovative solutions to drive business growth and efficiency.

In this role, you will collaborate with stakeholders, including business users, project managers, and IT teams, to understand their needs and translate them into clear and actionable requirements. You will be responsible for documenting business processes, conducting gap analysis, and proposing strategic solutions that align with the company's goals and objectives.

The ideal candidate should have a strong background in business analysis, with proven experience in driving successful projects and delivering high-quality results. You should possess excellent problem-solving skills, a keen attention to detail, and the ability to effectively communicate complex concepts to both technical and non-technical stakeholders.

If you are a proactive and dynamic individual who thrives in a fast-paced environment, we would love to hear from you.

• Knowledge in banking products and its key data attributes
• Understand how the product information are stored in the central warehouse
• Experience in downstream projects where data is sourced via the central warehouse
• Experience in data mapping of source systems to target systems
• Able to drive functional discussion with users and tech teams
• Able to work with tech teams on design and solution
• Able to perform deep dive data analysis
• Able to provide summary view of the deep dive data analysis
• Able to work in a dynamic fast pace environment
• Some project management skills

This role should be filled by a highly driven, passionate and knowledgeable Operations Performance Analyst. Reporting to the Head of Operations and based in Singapore, this is a really exciting and challenging role! 

Responsibilities:

• Identify and solve problems by analysing and deriving insights from large and complex sets of data
• Conduct test and experiments to validate hypotheses and to measure effectiveness of proposed improvements
• Build reports and dashboards to track performance KPIs, improve warehouse performance and compliance, while taking customer experience to the next level
• Work with both internal and external partners to optimize overall operation through process development
• Responsible for the analysis of business problems to identify the root causes and recommend corrective actions
• Conduct root-cause analysis to spot existing problems in our warehouse operations and present it in a visual way
• Identify the most impactful ways to use data and analytics to drive insights, make decision making and improve our warehouse performance
• Responsible for providing optimal business solutions to achieve operational and financial goals
• Ensuring all stakeholders within the team and business have access to relevant reporting in clear dashboards using a variety of tools
• Presenting analytical findings to senior stakeholders
• Be the point of contact between operations and BI to organise and streamline requests
• Applying your expertise to design and implement new metrics across the business
• Perform deep-dive analysis on our picker performance to solve critical business problems and improve our processes

• Drive VAS revenue and goals by working with market and regional Product teams, Sales teams, and other relevant cross-functional teams and stakeholders,

• Develop and execute VAS strategies to accelerate the growth of VAS in the cluster,

• Support pre- and post-sales engagements including but not limited to evaluating potential opportunities, creating client pipeline, and executing against sales plans,

• Execute activities throughout the sales cycle such as sales pitch, product demos/webinars, commercial offer, contracting, optimization, and audit management,

• Support the launch of new product initiatives, product enhancements, and acceleration plans,

• Assess the feasibility of rolling out new products and solutions into the cluster, understand and provide local market requirements that will influence the global product roadmap, and develop go-to-market and commercialization plans,

• Engage with clients during & post the sales journey to pitch, negotiate commercials and showcase value from usage

• Provide regular reporting and analysis to senior management.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Summary:

We are seeking for a self-motivated Data Analyst with data management and testing experience within the banking and financial industry.

Mandatory Skill-set:

• Degree in Business Computing, Computer Science, or equivalent;
• 3-5 years of experience in data/business analysis and testing in banking industry;
• Proficient in SQL and Microsoft Office;
• Experience in liaising with IT and users;
• Maintain strong analytical, problem-solving, and communicating skills;
• Develop and perform SIT/UAT test cases for data quality rules;
• Self-motivated, resourceful, and possess exquisite time management skills.

Desired Skill-set:

• Knowledge in Data Warehousing, BI tools, Big Data platforms;
• Familiar with Metadata tools.

Responsibilities:

• Gathering and documenting business requirements & functional specifications on data related initiatives;
• Perform data investigation and data analysis to support Bank wide users' queries on EDAG;
• Perform data profiling and gap analysis, source to target mappings, data issue capturing, resolution and escalation;
• Provide end-to-end project delivery support, including requirements walkthrough, user acceptance testing;
• Execute data analysis and data investigation;
• Conduct end-to-end User Acceptance Test (UAT) process;
• Manage business glossary and dashboards for review and analytical purposes;
• Assist the entire project implementations.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Summary

An exciting opportunity for a Digital/Web Analyst specialist with experience in A/B testing to join digital analytics team for a global institution.

Mandatory Skill(s)

• Degree in Design, Communications, Marketing, Statistics, Business and Information Technology;
• Has 1-3 years of experience in conducting A/B testing ;
• Ability to write test cases and ensure test plan is implemented as per plan;
• Familiarity with testing and insights tools (AB tasty, Optimizely, Adobe Target, VWO);
• Experience to leverage data-driven insights to enhance user experience and website performance;
• Experience with HTML, CSS, and JavaScript for making changes during testing;
• Familiar with user interface design patterns and User-Centered Design methodologies;
• Strong business communications skills, strong verbal & written presentation & documentation skills.

Desirable Skill(s)

• Certifications in VWO.

Responsibilities

• Collaborate with cross-functional teams, product owners and project team to understand business objectives and create test hypotheses;
• Plan and execute A/B tests, multivariate tests using VWO (Visual Website Optimizer) to improve website functionality and user engagement;
• Analyse the test results for insights and use the data visualization tools to present the findings;
• Collaborate with UX/UI designers to implement successful test outcomes;
• Proactively lead the ongoing analysis and feedback loops to identify areas of improvement on the website;
• Generate test reports with key metrics to provide information and insights about performance;
• Communicate key insights and test results to stakeholders and recommend future testing strategies;
• Understand the business and regulatory compliance risks and take appropriate steps to mitigate them;
• Create awareness around risk management practices to proactively handle emerging threats and technologies.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Conduct business analysis activities to gather, analyze, and document business requirements.
• Collaborate with stakeholders to understand their needs and translate them into clear and concise requirements.
• Work closely with development teams to ensure accurate and timely implementation of the identified requirements.
• Perform data analysis to identify patterns, trends, and insights that can inform business decisions.
• Develop and maintain documentation including functional specifications, use cases, and process flows.
• Participate in user acceptance testing (UAT) to ensure that delivered solutions meet the specified requirements.
• Provide support and guidance to end-users during system implementation and post-implementation phases.
• Stay updated with industry best practices and emerging trends in business analysis.
• Include gathering and analyzing business requirements, translating them into functional specifications, and facilitating communication between stakeholders and IT teams.
• Skilled in configuring and customizing Life Asia systems to meet business needs, conducting user acceptance testing, and providing end-user training and support.
• Additionally, adept at identifying opportunities for process improvement and recommending solutions to enhance operational efficiency and customer satisfaction.

The Work itself:

As a member of Global Network Operations Centre (GNOC) team, the Associate/Specialist is the in-shift detection, notification and escalation point for network issues. They have the primary responsibility for managing and responding to Network, Hardware and external client and circuit events which may result in impaired connectivity to our clients and internal business. The position requires an in-depth understanding of how logical and physical connectivity issues can affect transaction quality of Visa Client. You will be able to explore many latest technologies that support the Visa Operations, such as Cloud, SASI Network, many other Payment products, and services.

Essential Functions

The Skills You Bring:

• Understanding of customer topology and potential work-around scenarios to mitigate client impact.

• Modify and create work instructions or Recipes to prepare for similar impacting events and allow for a quicker response. Constantly review work instructions for accuracy and solicit improvements through second level support groups.   

• Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process.

• Follow documented support procedures, managing each issue through resolution or turnover in order to maintain established service levels.

• Track update and resolve all assigned incidents, changes and problem reports in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality.

• Use sound judgment in determining incident priorities and enlisting support of other internal groups to prevent any compromise to Visa business or client service level agreements. Proper escalation to support groups based on criticality and exposure.

• In-depth understanding of all Visa proprietary as well as industry standard tools to support monitoring and response for client and Visa brand issues.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Reporting to Head of Wheat Research / Head of G&O South and SouthEastAsia (SSEA), this position assists in the generation of profit by providing traders with information pertaining to domestic and export commodity markets.  This analytical role is responsible for maintenance, management and proactive update of information, and its synthesis/communication to the global team.

Main Responsibilities:

1. Maintain and analyse all relevant data and provide input into trading strategy for SEA

• Provide, maintain, and update relevant SSEA crop production, consumption and imports of wheat/barley, with an emphasis on demand switches between various commodities (local vs. imported grains, substitution with rice & other feed grains), and on estimates of domestic crops of competing grains in SSEA
• Identify and propose trading opportunities based on the analysis of wheat/corn/other feedgrains’ relative competitiveness.
• Provide updates of regulatory, political and consumer preference changes affecting each commodity or downstream use of commodity

1. Engage with internal and external information sources

• Leverage LDC market position and create relationships with a view to increase the inflow of relevant information available to the global commercial/trading team
• Ensure constant communication with different destination and origin teams to ensure flow of information related to SSEA flows within the Product Line. Participate to all relevant daily/weekly product line calls

1. Develop a detailed analysis of feed and milling wheat import demand for the region

• Work with commercial team in SSEA to develop a detailed understanding of Southeast Asian feed and milling wheat demand
• Monitor and regularly communicate to the global team the wheat-corn spreads in the various SEA countries, as well as the impact of such price moves on feed wheat & corn demand
• Provide a breakdown by quality (feed / milling) of the import demand of all the SEA countries. Build and refresh databases such as milling capacities, domestic crops, vessel line up, market shares, etc

1. Other duties as required

Experiences:

• At least 3-5 years’ relevant experience in agricultural markets, preferably bulk commodity export.
• Full understanding of balance sheet analysis including the factors which impact each component of the balance sheet.
• Ability to decide when and how best to communicate major balance sheet adjustments
• Understanding of the market and influence of other markets, including other domestic and international commodity markets
• Ability to source, aggregate, analyse, maintain up to date data and research material
• Strong and clear written and verbal communication skills and an open and inquiring mind
• Ability to interpret and analyse qualitative and quantitative information.
• Attention to detail and accurate data entry, including advanced Excel skills
• Excellent time management skills and ability to prioritize quickly.

Languages:

• English (Fluent)

Academics

•  Degree in Agricultural / Economic or related field

The IT Support Engineer I is responsible for providing local and remote technical services to Dynatrace employees worldwide through a variety of media including support portals, email, chat and videoconferencing. The role requires strong technical analysis and problem-solving skills and operates autonomously to implement proactive customer technical solutions.

Ability to work within a global team is imperative and experience working internationally/across multiple time zones is preferable. You must have a desire to work within and contribute to global procedures and practices.

Responsibilities:

• Responsible for end-to-end Incident, Service Request and Problem management including qualified escalation to Business Systems and Infrastructure specialists where necessary.
• Responsible for executing local and regional projects as part of global programs such as the deployment of new client hardware and software technologies; asset logistics and demand management; office relocations.
• Responsible for creating and maintaining process & workflow documentation related to Service Desk operations for both internal and customer use cases.
• Provides regional and global client support as required; primarily the support and maintenance of client hardware including MacBooks, iPhones and PC laptops.
• Provides suggestions and feedback for team & workplace operational process improvement.

Responsibilities:

• Provide sales support and coordination for the automotive sales team.
• Assist with order processing, tracking, and fulfillment.
• Coordinate with internal teams to ensure timely delivery of products to customers.
• Prepare sales quotations and proposals.
• Handle customer inquiries and provide product information.
• Monitor and maintain accurate sales records and customer databases.
• Track sales activities, forecasts, and targets.
• Assist in identifying new business opportunities and developing sales strategies.
• Collaborate with the marketing team to support sales campaigns and promotions.
• Provide administrative assistance to the sales team as needed.

• Minimum GCE 'O' Levels or equivalent.
• Prior experience in sales support or customer service role, preferably in the automotive industry.
• Knowledge of automotive products, parts, and industry terminology.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary

Our client is looking for an Application Specialist who has strong domain knowledge in eFX to enhance and support the trading applications

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Sound knowledge of Financial Markets products;
• At least 3-5 years of experience in FX trading systems;
• At least 3-5 years of experience in providing L2 / L3 support;
• Experience in trading analytics application will be an added advantage;
• Possess experience in UNIX Shell / Perl Scripting, RDMS, and SQL;
• Good analytical and problem solving skills;
• Effective communicator, with the ability to communicate with business users;
• Independent, proactive and demonstrate 'can-do' mentality;
• Ability to work under pressure and deliver excellent results;
• Ability to manage time and tasks efficiently.

Desired Skill-set

• ITIL Certified;
• Knowledge / experience with KDB+ time series database and analytics.

Responsibilities

• Responsible for providing L2 / L3 support for eFX and related trading applications;
• Fix bugs, troubleshoot and analyze on the root cause analysis;
• Collaborate closely with other internal technical / business teams to implement permanent solution;
• Follow escalation procedures during outages;
• Write SQL scripts and suggest automation to improve efficiency / effectiveness of support team;
• Adhere to change management requirements for application and system implementations.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

We are seeking a skilled Business Analyst to join our team on a 6 month contract basis. The primary responsibility of this role is to assist in BCBS239 documentation and lineage documentation. The ideal candidate should possess strong SQL understanding, with the ability to grasp concepts quickly. Basic knowledge of RWA (Risk Weighted Assets)

Key Responsibilities:

1. Collaborate with stakeholders to gather requirements and understand business needs related to BCBS239 compliance.

2. Assist in documenting BCBS239 compliance frameworks, policies, and procedures.

3. Analyze data lineage and document data flows within the organization's systems.

4. Utilize SQL skills to query databases and extract relevant data for analysis and documentation.

5. Work closely with technical teams to ensure accurate representation of data lineage and compliance requirements.

6. Conduct gap analysis to identify areas for improvement in BCBS239 compliance processes.

7. Provide support in implementing solutions to address compliance gaps and improve data lineage.

8. Stay updated with regulatory requirements and industry best practices related to BCBS239 compliance.

Key Requirements:

1. Proven experience as a Business Analyst, preferably in a financial services environment.

2. Strong understanding of BCBS239 regulations and requirements.

3. Proficiency in SQL with the ability to write complex queries for data analysis.

4. Ability to quickly grasp complex concepts and adapt to changing requirements.

5. Basic knowledge of Risk Weighted Assets (RWA) and Expected Credit Loss (ECL) concepts is advantageous.

6. Excellent analytical and problem-solving skills.

We are seeking a skilled Business Analyst to join our team on a 6 month contract basis. The primary responsibility of this role is to assist in BCBS239 documentation and lineage documentation. The ideal candidate should possess strong SQL understanding, with the ability to grasp concepts quickly. Basic knowledge of RWA (Risk Weighted Assets)

Key Responsibilities:

1. Collaborate with stakeholders to gather requirements and understand business needs related to BCBS239 compliance.

2. Assist in documenting BCBS239 compliance frameworks, policies, and procedures.

3. Analyze data lineage and document data flows within the organization's systems.

4. Utilize SQL skills to query databases and extract relevant data for analysis and documentation.

5. Work closely with technical teams to ensure accurate representation of data lineage and compliance requirements.

6. Conduct gap analysis to identify areas for improvement in BCBS239 compliance processes.

7. Provide support in implementing solutions to address compliance gaps and improve data lineage.

8. Stay updated with regulatory requirements and industry best practices related to BCBS239 compliance.

Key Requirements:

1. Proven experience as a Business Analyst, preferably in a financial services environment.

2. Strong understanding of BCBS239 regulations and requirements.

3. Proficiency in SQL with the ability to write complex queries for data analysis.

4. Ability to quickly grasp complex concepts and adapt to changing requirements.

5. Basic knowledge of Risk Weighted Assets (RWA) and Expected Credit Loss (ECL) concepts is advantageous.

6. Excellent analytical and problem-solving skills.

IT Associate Engineer (End User Support)

Salary: $3000-$3800

Working hours: 9am-6pm (Mon-Fri)

Responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation.

Responsibilities

• Provide technical support to end-users on various technical issues and problems relating to enduser devices (e.g., desktop/laptop computers, printers, scanners, mobile devices, videoconferencing equipment, projectors) and software such as Microsoft Office and emails

• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.

• Support service request and incident management to provide quality end-user services.

• Perform ad-hoc root cause analysis and problem resolution.

• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.

• Develop checklists for typical problems.

• Assist immediate supervisor in the definition methods for issue resolution and prevention.

Requirements

• Diploma in Information Technology, Computer Engineering or equivalent, with 1-2 year relevant experience in End User support.

• Proficient with Windows operation systems, M365, Anti-virus software and etc.

• General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)

• Handling incident tickets from end user for IT matters.

• Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.

To apply:

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

Responsibilities:

• Conduct compliance audits and assessments to ensure adherence to company policies and regulatory requirements.
• Analyze business processes and data to identify compliance risks and develop recommendations for improvement.
• Develop and implement compliance monitoring and reporting systems.
• Collaborate with cross-functional teams to design and implement compliance training programs.
• Assist in the development and maintenance of compliance policies and procedures.
• Stay updated on changes in laws and regulations related to business compliance.
• Conduct investigations into compliance violations and assist in developing corrective actions.
• Prepare compliance reports and presentations for management.
• Provide guidance and support to stakeholders on compliance-related matters.
• Assist in the implementation of technology solutions to enhance compliance processes.

• Bachelor's degree in Business, Finance, or related field.
• Minimum 3 years of experience in business compliance or data analysis roles.
• Strong knowledge of compliance regulations and best practices.
• Experience in conducting compliance audits and assessments.
• Proficiency in data analysis tools and techniques.
• Excellent analytical, problem-solving, and critical thinking skills.
• Ability to interpret and apply complex regulations and policies.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to work independently and in a team.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Provide sales support and coordination for the automotive sales team.
• Assist with order processing, tracking, and fulfillment.
• Coordinate with internal teams to ensure timely delivery of products to customers.
• Prepare sales quotations and proposals.
• Handle customer inquiries and provide product information.
• Monitor and maintain accurate sales records and customer databases.
• Track sales activities, forecasts, and targets.
• Assist in identifying new business opportunities and developing sales strategies.
• Collaborate with the marketing team to support sales campaigns and promotions.
• Provide administrative assistance to the sales team as needed.

• Minimum GCE 'O' Levels or equivalent.
• Prior experience in sales support or customer service role, preferably in the automotive industry.
• Knowledge of automotive products, parts, and industry terminology.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are seeking an Actuarial Analyst to join our dynamic, fast growing APAC Reserving team. The role will be based in our Singapore office. The job holder will be a key contributor to different reserving related activities across the APAC L&H business. 

About the team:

The direct team is made up of 12 employees based between the Singapore and Hong Kong Offices and is part of a larger global team based in the main offices internationally.

Key Skills:

• Working as part of the reserving team in performing actuarial valuation of APAC L&H business under various bases (including USGAAP, Solvency II, IFRS17, Local Statutory)
• Preparing the quarterly APAC result review and reporting
• Maintaining documentation of methodologies, processes, procedures, controls and results
• Setting up and maintaining valuation models for responsible LOBs
• Supporting the continue enhancement in processes and controls
• Assisting the Experience Analysis Actuary in performing experience studies to review key actuarial assumptions.
• Developing technical knowledge (product, assumptions, regulation, industry trends) and becoming an expert within the Reserving team
• Providing valuation insights of the industry to various teams (e.g. client partners, claims manager)
• Working with the Operation team to define data requirements
• Supporting the APAC Chief Actuary in ad-hoc projects