Job Description

• 1st level helpdesk to respond to calls.
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues.
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact.
• Perform outbound calls to users who leave callback.
• Handle emails as assigned by team leader.
• Handle responses via the Chatbot.
• Agent would need to be able to take stress of answering calls from members of public problems and queries.

Important

• Need to work in shifts, on weekends and PHs
• Shift/Work schedule – 44 hours per week. 5.5 days
• No shift allowance, but we have PH allowance which is $100 for every PH that candidate is scheduled to work.
• Candidate is expected to work on rotating shift. We have a few shift timing (6.45am to 3.45pm, 8am to 5pm, 9am to 6pm, 11am to 8pm, 12.45pm to 10.45pm)

EA Number: 11C4879

Responsibilities:

• Perform general Account Function
  Perform general HR Function
• Providing secretarial and admin support to lawyers and executives, as required or according to work arrangement.
• Attending to general file administration, including file opening, sorting and closing processes.
• Conducting searches on publicly available databases.
• Populating checklists upon receipt of relevant details and client documents.
• Organising and maintaining physical corporate secretarial files storage system according to established protocol.
• Accounting support and follow up on accounts receivables.
• Assisting law firm in overall admin requirements, including general admin duties.

Requirements:

• Experience in accounts and admin function.

Primestaff Management Services Pte Ltd

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

• Develops solution by preparing and evaluating alternative workflow solutions.
• Controls solution by establishing specifications and coordinating production with programmers.
• Accomplishes information systems and organization mission by completing related results as needed.
• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.
• Participate in key regional meetings and provide updates and align for programs and projects.
• Bachelor's degree in Computer Science or Information Technology
• Min 7years of experience is required
• Possess technology delivery capability, solution design with project governance framework

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
  
• We empower our employees to manage their financial well-being and help them plan for the future
  

The Wealth Control Analyst is accountable for management of complex/critical/large professional disciplinary areas. The Wealth Control team fosters a culture of control and customer centricity and accountability by leading efforts to identify, anticipate and mitigate regulatory, reputational, and operational risks. This role is primarily responsible for supporting the business in the investment and insurance sales conduct monitoring and oversight through the conduct of Mystery Shopping and Customer Survey exercises.

You will also support the Wealth Control team in various other activities e.g. records management, audit support and coordination.

You will collaborate with internal and external stakeholders in conduct of Mystery Shopping and Customer Survey, analysing results, determining whether results are satisfactory, performing follow ups where necessary, prepare and present results and findings at appropriate forums.

As a First Line of Defense, you will need to build trusted relationships with Business Leaders, Process Owners, control colleagues as well as Second and Third Line partners.

This role is part of the Singapore Wealth Controls team and reports to Asia South Wealth Controls Head.

Responsibilities:

• Liaison and coordination with the bank’s Mystery Shopping vendor as well as Association of Banks of Singapore (ABS) appointed Mystery Shopping vendor in ensuring timely and adequate sampling coverage of sales staff in Mystery Shopping exercises.
• Review and perform independent assessment of Mystery Shopping results from vendors, including performing call reviews, documentation review and evaluating inputs by impacted staff and their supervisors.
• Organise and facilitate sessions to update Legal and Compliance and obtain concurrence on conclusions to significant findings.
• Work closely with ICRM, Legal, HR and business where regulatory Misconduct reporting or disciplinary actions are required.
• Prepare Sales Practice Reporting (SPR) updates and decks where applicable.
• Prepare various MIS and governance deck presentations relating to Mystery Shopping.
• Attend to periodic ABS queries and information requests on Mystery Shopping results.
• Prepare and conduct periodic refresher training relating to Mystery Shopping learnings for the sales platform of 100-200 sales staff.
• Perform BAO support activities on all outsourcing matters relating to the Mystery Shopping vendor.
• Ensure conduct of customer surveys mandated under MAS BSC regulations through multiple channels (phone, physical, electronic), including tracking, follow up of feedback where necessary and preparing MIS/governance updates.
• Provide support to Wealth Control team on ad-hoc or recurring activities e.g. audit coordination, records management

Qualifications:

• 3-5 years of relevant experience with strong analytical and project management skills
• Excellent presentation and communication skills in English, both oral and written, with the ability to articulate and present issues to Management.
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office.
• Ability to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment
• Resourceful, meticulous and detail oriented
• Ability to work independently, interface and execute with a sense of urgency and to deliver on tasks effectively and efficiently
• Able to work with different stakeholders with strong communications and confidently.
• Experience in Investment or Insurance Sales process in a financial institution, or in risk & control will be an advantage.
• Understanding of Retail/Wealth Management/Insurance products

Education

• Bachelor’s/University degree or equivalent experience

• Principle duties are collecting functional requirements from stakeholders, and able to document and explain the requirements to development and QA team

• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Middle Office, Finance users to elicit and validate business requirements.

• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.

• Leverage the subject matter experts in Technology & Operations in delivery of structured and well-thought through solutions.

• Become an effective “bridge” between business users and technology.

• Good team player with strong interpersonal skills.

• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

EA Number: 11C4879

About Spartan Group

The Spartan Group was founded by a team of former investment bankers from Goldman Sachs. Our team has combined experience of over 30 years at GS, and several decades of early stage tech entrepreneurship and investment experience. Our network is extensive and spans the Web3, tech, finance, and corporate sectors globally.

The Spartan Group has a global presence across the Web3 space:

• Fundraising and investor relations
• Mergers & Acquisitions
• Liquid hedge fund strategies
• Venture investing
• Corporate consulting and market entry

Role & Responsibilities

The Spartan Group was built around a culture of hard-driving collaborative work. Our culture and values are deeply ingrained, and our prospective candidate must share these.

We work with top tier Web3 companies and projects in a constantly changing market. We need a team member who is flexible, likes new challenges, enjoys working in a fast-paced environment, takes initiative and is willing to put in the hours required to achieve personal and professional development results.

Your role as an Analyst in our Advisory team will include:

• Support the team in origination, structuring & execution efforts across M&A, token and equity transactions
• Assist with the preparation of presentation materials, including information memorandums, management presentations, marketing materials & pitchbooks
• Assist with the construction of detailed financial models to evaluate company performance and analyze the impact of different capital / transaction structures
• Assist with the review & design of token economics concepts, token models & whitepapers
• Assist with the evaluating & analyzing new business opportunities and selection of new mandates
• Client coverage & process management including strategic analysis, due diligence & business / thematic research

Qualifications

• Previous experience in investment banking (M&A, capital raising) is preferred but not required
• Keen interest in (but necessarily working experience in) blockchain/Web3
• Strong analytical skills and attention to detail
• Ability to multi-task and juggle competing deadlines
• Strong written and verbal communication skills
• Track record of taking on new challenges and succeeding

This role is responsible for supporting the department in driving change management, re-engineering of business process & enhancements of systems to achieve operational efficiencies and service excellence. Support the activities that drive continuous improvement of efficiency and effectiveness of people, process and systems through Human Centred Design.

Responsible for the overall coordination, implementation, execution, control and completion of key processes and value streams and ensuring consistency with company strategy, goals and compliance with regulatory requirements.

Responsibilities

• Support key deliverables in projects, system enhancements and processes that are compliance with regulatory and risk management controls, corporate policies, procedures and guidelines.
• Collaborating with key stakeholders on deliverables outputs, timelines and requirement criteria, establishing structure, developing and maintaining plans, identifying/managing risks and monitoring/reporting progress.
• Identify and evaluate system gaps and recommend solutions for system enhancement to achieve defined levels of improvement in efficiency and productivity.
• Map and design customer journey (from e-submission to issuance) across different business processes, platforms and back-end systems.
• Co-ordinate and gather requirements from different teams to ensure accurate and complete information for the users.
• Works closely with business analysts, developers, business users and team members to understand business requirements.
• Create user flows, process flows and maps to communicate the customer journey and system integration points.
• Support process/transactions changes with compliance and adherence to regulations.
• Assess the impact and changes to business rules and system.
• Contribute to product development, define system and process requirements to support the new products. Perform impact analysis on existing current process/system, sign off business requirement document and test plans.
• Establish User Acceptance Testing (UAT) test scenarios and execute UAT plans in accordance with the agreed timeline and specifications. Ensure quality of UAT for successful implementation to production.
• Prepare documentation and update operations guide.
• Periodic fact checks post implementation to ensure outcomes and changes are per expected outcomes.
• Actively support Client Management and multiple distribution channels by providing necessary training and information on business rules and processes to staff and external parties.
• Support operational activities by assisting users in resolution of production errors and liaising with IT & BA on proposed solutions.
• Provide support on external and internal audits and to ensure that operations team abide by the procedures set, acceptance of risk is within the acceptance criteria, identify any gaps for further enhancements and improvements.
• Continuous improvement and customer centricity; identify areas of opportunity through analysis and develop recommendations for improvement.
• Ability to translate issues and problems into effective business solutions.
• Adopt agile methodology in the implementation of deliverables.

Preferred Qualifications:

• Min Degree qualifications
• Min 4 years of working experience in Life Insurance Operations / SME / System / Business Analysis work
• Good organization and multi-tasking skills
• Good problem solving and decision making skills
• Good process design and improvement skills.
• Strong people and interpersonal communication skills
• Client centricity skills
• Good understanding of the principles of insurance products (life, disability, health, medical, universal life, investment-linked, accidental products)
• Good understanding of the regulatory aspects of life, health and investment linked insurance industry (MAS, LIA, CPF Board, MOH, MOM)

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

About the Role:

As a Senior Treasury Analyst at LMAX Group, you will play a pivotal role in managing the Treasury operations to minimize FX risk, maximize funding revenue, and ensure compliance with regulatory requirements. You will be responsible for executing various tasks related to prime broker relationship management, settlements, and back-office operations, contributing to the smooth functioning of LMAX Global's Treasury department. In this dynamic role, you will collaborate closely with internal stakeholders and other Treasury team members, to communicate and address swaps and funding matters effectively. You will also have the opportunity to develop and enhance Treasury management information (MI) reporting, providing valuable insights into funding revenue and key performance indicators (KPIs). Furthermore, you will have the chance to lead by example, coaching and developing Treasury analysts to achieve their full potential. Your role will involve assisting in external audits and continuously seeking opportunities to streamline processes and improve efficiency within the Treasury function.

Key Responsibilities:

• Minimizing FX risk through prime broker (PB) position rolls

• Ensuring trades and positions are reconciled with PB

• Settlements with PB; brokerage, treasury and deliverable • Maximizing funding revenue by managing client funding bands, swap points and position skews

• Responsible for swaps and funding back office Treasury operations for LMAX Global

• Communicating any swaps and funding matters to other Treasury team members as necessary as well as escalating to COO/Sales teams as needed

• Developing Treasury MI reporting particularly in relation to funding revenue / KPI’s and ensuring regular production • Escalation of appropriate matters to the Treasury Mangers

• Validating PB charges

• Prime Broker (PB) relationship management and communications

• 3rd party trade (MT4) reconciliations oversight

• Developing more efficient systems and processes to

• Coaching and developing Treasury analysts

• Assist in external audits, as and when is required

Experience Required:

• Sound academic track record

• Experience in and understanding of leveraged financial trading and swap products

• Understanding of FCA CASS rules and adhering to TCF guidelines

• Advanced level in Excel

Key skills & personal attributes:

• Excellent organisation skills

• Responsible, self-motivated, pro-active & assertive

• Excellent interpersonal skills, with the ability to deal diplomatically with challenging stakeholders

• Ability to manage and prioritize a busy workload and to remain calm under

Job Overview for Conveyancing Support Officer

As a Conveyancing Support Officer you will handle various administrative and support tasks related to property transactions.

Key Responsibilities:

• Document Preparation: Assist with documentation, and other legal related documents.
• E-Lodgement and E-Filing: Perform electronic lodgements and filings with relevant authorities.
• Client Communication: Correspond with clients, developers, bankers, law firms, and government agencies.
• Reports: Prepare and manage status reports, ensuring timelines are met.
• File Management: Maintain accurate records and archive files appropriately.
• Support Tasks: Assist conveyancing secretaries and lawyers with various administrative tasks.

Requirements:

• Experience: Minimum 1 year of experience in conveyancing support work is preferred.
• Skills: Proficiency in MS Office, MS Word, quick and accurate typing speed, attention to detail, and good interpersonal skills.
• Polished Professionalism: Demonstrates a high level of professionalism and decorum in all interactions.
• Team Player: Ability to work well in a team environment.
• Strong Moral Character: Upholds ethical standards and integrity in all aspects of work.
• Positive Attitude: Maintains a positive and proactive approach towards work and colleagues, fostering a collaborative and supportive work environment.

Application: If you're interested in this position, please submit your resume to [email protected]. Only shortlisted candidates will be notified.

• IT support and programming experience in Windows Servers, IIS, .Net Framework,C#,VB, Asp.Net, PowerShell, Javascript
• Experience in monitoring, tuning and troubleshooting of IIS, .Net Framework related issues.
• Good understanding of server, Operating systems, network, firewalls, Load balancers, Active Directory, Database, etc.
• Good knowledge in ITIL
• Good troubleshooting and communication skills
• Able to work well in a team environment
• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support
• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure
• Identifying and resolving technical issues; support day to day operations
• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc
• Attend to incidents and problem resolution within stipulated SLA
• Support SRs and changes; Follow the ITSM process
• Administer and maintain the system; Maintain availability and optimal performance of the systems
• Maintaining and updating technical documents and procedures
• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)
• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis
• Interface with different stakeholders in the project (security team, customers, infra and application teams)

We are looking for L1/L2 Application Support Engineer to join a fast growing software company in Singapore!

• Salary up to $4,000 + AWS + Performance Bonus
• Permanent position, great working culture and environment
• Opportunity to handle FinTech/Trading platform related applications

Responsibilities:

• Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation
• Communicate clearly and effectively with users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
• Maintain detailed records of daily interactions with users, reported issues, and completed solutions along with any further actions required of management or tier 2 technical staff.
• Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information, and attending conferences or internal task force discussions when possible.
• Develop training manuals and troubleshooting procedures to help both support personnel and users interact properly with the system.
• Collaborate with tier 2 technical staff and project manager to establish goals and objectives for system improvements and upgrades.
• Create and implement new processes to improve efficiency and customer satisfaction while reducing costs.

Requirements:

• 1 year of application/operations support experience
• Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures
• Experience with some programming languages (HTML, JAVA) will be an added advantage
• Comfortable to work on rotating shifts (24/7 operations)

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Liew Chien Hui - R2090138

ScienTec Consulting Pte Ltd - 11C5781

PRIMARY FUNCTION:

• Support commercial activity for LNG short term/spot marketing and optimization

• Communication with Japanese customers and HQ in Japan

• Monitor operation/implementation of LNG short term/spot cargoes and ships

• Economics and risk analysis for short term/spot cargoes and mid-term opportunities

• Participation in internal and/or external meeting

PRINCIPAL DUTIES / RESPONSIBILITIES:

Support commercial activity / negotiation for LNG short term/spot marketing and optimization

a. Manage, negotiate, review and finalize (including execution arrangement) commercial contracts

b. Attend the internal discussion for trading strategy and with HQ etc.

c. Ad hoc support in relation to DGI’s LNG marketing, trading and optimization.

d. Communication and negotiation with Japanese customers/external counter parties in Japanese

Operation/implementation of LNG short term/spot cargoes and ships

a. Manage and coordinate with external/ internal parties

b. Monitor the transaction progress and communicate with HQ

c. General information exchange with external parties

Economics and risk analysis for short term/spot cargoes

Maintain, upgrade the shipping/freight model and evaluate economics/transaction value & Risk analysis

Participation in internal and/or external meeting / conferences

Communication/coordination with HQ in Japan as well as global offices around the world

QUALIFICATION AND REQUIREMENT:

• Minimum Bachelor degree in Mathematics/Actuarial science/Finance or any related discipline.

• Proficient and fluent in both English and Japanese (written and verbal communication in Japanese with internal and external stakeholder is required)

• Those with Regulatory and/or Professional certification is an added advantage.

• Good knowledge in Quantitative modelling and/or derivatives trading risk support, options pricing theory (i.e. quantitative models for pricing and hedging derivatives) and excellence in statistical model, excellent in excel, proficiency in programming such VBA, and Python.

• Strong analytical, problem solving abilities, excellent interpersonal and communication skills.

• Ability to work independently & as a team.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g-3Exh5v

• Strong support from business to invest in data
• Opportunity to lead digital transformation through data

About the company

Our Client is one of the most established companies within their industry. They have a well-established presence of more than 50 years with a global footprint of more than 10 countries. With aggressive plan in investing in IT, they are now looking hire their Data Engineer / Associate Data Scientist to be based here in Singapore.

About the job

Your role involves:

• Design, develop and program methods, processes, and systems to consolidated and analyse unstructured, diverse data sources to generate actionable insights and solutions for Management
• Develop and code software program, algorithms, and automated processes to cleanse, integrate, and evaluate large datasets from multiple disparate sources.
• Partner with business experts to enrich the data and find meaningful insights that can be applied to build actionable solutions.
• Automate repetitive data tasks, to streamline the process, and minimize manual intervention.
• Create data visualization to effectively communicate findings and recommendations to stakeholders.
• Stay update on industry trends and best practices in data science, machine learning, and artificial intelligence.

Skills and experience required

As a successful applicant, you will have at least 2 years of experience in Data Science. Proven working experience in python is required for this role.

Candidates with exposure to senior business stakeholder management is required for this role.

Whats on offer

This is an excellent opportunity to led data transformation with a leading corporation. You will get the opportunity to be exposed to multiple advanced data analytics tools.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g-3Exh5v(EA: 94C3609/ R1219669)

Research:

• Preparing market and industry research reports highlighting key issues, trends and outlook as advised by the senior team
• Undertake research on special projects or sector to identify business opportunities including Potential Clients for the various products at Avista
• Track identified companies/sectors on a regular basis for key events and announcements
• Prepare and circulate newsletters/reports relating to the research on a monthly basis
• Provide the industry related inputs for the creation of transaction materials
• Conduct detailed industry analysis and develop firm Industry knowledge of one or more sectors

Transaction Execution: Provide execution support to the senior team

• Assist in the preparation of company valuations, financial models, company marketing documents and client presentations
• Research background material and provide inputs for the preparation of key transaction documents:
• Client profiles
• Information Memorandums, Pitch Books and Teaser documents.
• Management presentations
• Work with the senior team on the financial model and analysis including:
• DCF analysis
• Valuation of companies based on comparable company analysis
• Precedent transaction analysis

Administrative: Provide administrative support to the deal team

• Responsible for all client files – hard copy and soft versions to be maintained and kept up to date and backed up on the server.
• Ensure that deal critical documents like NDA’s, Mandate letter etc. are stored correctly in hard and softcopy and backed up on server
• Set up and send out meeting and conference call requests
• Ensure that the closed deal process is followed (necessary client communication, preparation of tombstones, website updation, preparation of case study etc.)
• Regular document archiving , filing and appropriate destruction
• Creating and updating company databases in a timely manner
• Assisting the senior team in drafting client engagement letters
• Maintain client relationships by managing day to day inquires & obtaining appropriate information to execute assignments

Knowledge

• Knowledge of Investment Banking products like Term debt raising, working capital financing, project finance, structured products, M&A etc.
• Excellent industry analysis, financial analysis and modelling skills, including DCF, SOTP, Relative valuation, etc.
• Expertise in MS Office: Excel, PowerPoint, Word, etc
• Ability to conduct web based research, as well as use of data bases like Capital IQ, Bloomberg etc.

Your new company

Client is a health service provider with its presence worldwide. They are currently looking out for a 6-months contract Accounting Analyst within the Accounting team based in Singapore.

Location: Central

Salary: up to $5,500 per month

Your new role

The principal responsibility of this role will be managing finance operational activities, monthly reconciliation of financial ledgers, and supporting month-end GL close.

• Perform full scope of processing for Accounts Payable and staff reimbursements

• Perform update and management of invoice tracker

• Review expense transactions to ensure correct mapping of the GL accounting string and ensure these are recorded accurately and in a timely manner.

• Prepare monthly journals entries and ensure these are appropriately approved and posted on a timely basis.

• Perform monthly reconciliation of GL accounts as assigned

• Investigate reconciling items and help improve the reconciliations status.

• Work closely with other team members to support insurance-related finance operational activities relating to premium and commissions

• Preparation of monthly and quarterly financial reports

• Support the Accounting Supervisor and wider finance team in various ad hoc projects.

• Assist in other general day-to-day finance operations and control activities as required

What you'll need to succeed

• Able to work independently as well as within a team in a fast-paced environment

• Proactive with good time management and problem-solving skills

• Meticulous with a high degree of accuracy

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

Project Description:Our client is the corporate and investment banking arm of The Group, world’s 12th largest bank by total assets.
We work daily with international branches located in 30 markets by:
- Envisioning and preparing the Bank’s futures information systems
- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
- Providing premium In-house Banking applications,
This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

We are seeking a talented Calypso Application Analyst Programmer to join our dynamic Capital Market Department!

As Calypso Application Analyst Programmer you are responsible of supporting users of IT applications and to respond their requests and resolve their incidents. You plays a pivotal role between Business and all other IT roles on Run related topics. Following CMI Run processes standards and recommendations shared by Run Control Tower and contributes to their improvement. You will be either part of the Filière Support Team or part of a Delivery Team and take part to the Support Community.

Capital Markets IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like API’s, artificial intelligence and cloud solutions are also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

The FX IT division works across the full value chain to sustain business activity and enable its acceleration (thru integration of new financial products, optimizing and automating front to back business processes).

This role in Post trade IT for FX IT division in Singapore is to support the Calypso “CIBOS” back-office package as part of the “run the bank” function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

Responsibilities:

• Resolve incidents impacting users swiftly and efficiently. Thorough investigation and communication throughout the incident lifecycle. Proactive identification of workarounds. Effective coordination of stakeholders during significant incidents. Clear and timely communication to users, senior management, and other IT stakeholders.
• Handle user requests promptly and effectively. Prioritizing requests based on urgency and impact. Escalating requests when necessary while remaining the primary point of contact for the user.
• Drive sustainable solutions to prevent recurring issues. Identifying root causes of incidents and defining remediation actions. Proposing solutions such as feature development, automation, or online help updates for recurring requests.
• Serve as the primary communication channel between IT and stakeholders. Collaboration with other support engineers, users, and other CMI and CAGIP stakeholders. Potential involvement in complementary tasks such as testing or business analysis.
• Follow CMI Run processes, standards, and recommendations provided by the Run Control Tower, actively contributing to their improvement.

• Application Monitoring:
- Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
- Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize down-time.
- Process and issue daily, weekly and monthly reporting on data quality.
- Streamline processes to minimize manual intervention.

• Incidents and Requests management (from business users and other IT teams)
- Provide level 2 application support to back office users.
- Analyse and manage incidents/requests.
- Coordinate incidents impacting several teams.

• Problem Management and continuous improvement
- Identify recurring problems and eliminate them.
- Provide requirements to build team for bug fixing and improvements.
- Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.
- Put in place trainings for business users to reduce the number of daily requests from business to IT.
- Process improvements.
- Coach more junior team members as required.

• Change improvement
- Release testing.
- Performance analysis.
- Production deployment and validation.
- Production releases on weekend (rotating schedule within the team).

• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.

Mandatory Skills:Calypso Financial Software
Mandatory Skills Description:

• 7+ years of hands on experience with Calypso as a back office.
• Experience on Calypso version 16.
• Hands-on experience in Calypso Back office functionalities:
- Engines
- Events
- Filters
- Reporting Framework
- ScheduledTask
- Message / Swift messages
- Transfers
- Settlement Delivery Instructions
- Accounting
- Pricers
- Workflows
- Reconciliation process
• Understanding of financial assets (FX, money market, cash) and trade lifecycle.
• Experience with regulatory reporting (MMSR...)
• Willing to do On-call rotation with team mates to cover night and week-end support.
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Strong perseverance and diligence towards attaining goals and effective time management
• Passion for sharing expertise and grow team members’ skills.
• Autonomous, self-motivated and excellent team player

Project Description:Our client is the corporate and investment banking arm of The Group, world's 12th largest bank by total assets.
We work daily with international branches located in 30 markets by:
- Envisioning and preparing the Bank's futures information systems
- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
- Providing premium In-house Banking applications,
This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

We are seeking a talented Calypso Application Analyst Programmer to join our dynamic Capital Market Department!

As Calypso Application Analyst Programmer you are responsible of supporting users of IT applications and to respond their requests and resolve their incidents. You plays a pivotal role between Business and all other IT roles on Run related topics. Following CMI Run processes standards and recommendations shared by Run Control Tower and contributes to their improvement. You will be either part of the Filière Support Team or part of a Delivery Team and take part to the Support Community.

Capital Markets IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like API's, artificial intelligence and cloud solutions are also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

The FX IT division works across the full value chain to sustain business activity and enable its acceleration (thru integration of new financial products, optimizing and automating front to back business processes).

This role in Post trade IT for FX IT division in Singapore is to support the Calypso "CIBOS" back-office package as part of the "run the bank" function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

Responsibilities:

• Resolve incidents impacting users swiftly and efficiently. Thorough investigation and communication throughout the incident lifecycle. Proactive identification of workarounds. Effective coordination of stakeholders during significant incidents. Clear and timely communication to users, senior management, and other IT stakeholders.
• Handle user requests promptly and effectively. Prioritizing requests based on urgency and impact. Escalating requests when necessary while remaining the primary point of contact for the user.
• Drive sustainable solutions to prevent recurring issues. Identifying root causes of incidents and defining remediation actions. Proposing solutions such as feature development, automation, or online help updates for recurring requests.
• Serve as the primary communication channel between IT and stakeholders. Collaboration with other support engineers, users, and other CMI and CAGIP stakeholders. Potential involvement in complementary tasks such as testing or business analysis.
• Follow CMI Run processes, standards, and recommendations provided by the Run Control Tower, actively contributing to their improvement.

• Application Monitoring:
- Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
- Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize down-time.
- Process and issue daily, weekly and monthly reporting on data quality.
- Streamline processes to minimize manual intervention.

• Incidents and Requests management (from business users and other IT teams)
- Provide level 2 application support to back office users.
- Analyse and manage incidents/requests.
- Coordinate incidents impacting several teams.

• Problem Management and continuous improvement
- Identify recurring problems and eliminate them.
- Provide requirements to build team for bug fixing and improvements.
- Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.
- Put in place trainings for business users to reduce the number of daily requests from business to IT.
- Process improvements.
- Coach more junior team members as required.

• Change improvement
- Release testing.
- Performance analysis.
- Production deployment and validation.
- Production releases on weekend (rotating schedule within the team).

• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.

Mandatory Skills:Calypso Financial Software
Mandatory Skills Description:

• 1-4 years of hands on experience with Calypso as a back office.
• Experience on Calypso version 16.
• Hands-on experience in Calypso Back office functionalities:
- Engines
- Events
- Filters
- Reporting Framework
- ScheduledTask
- Message / Swift messages
- Transfers
- Settlement Delivery Instructions
- Accounting
- Pricers
- Workflows
- Reconciliation process
• Understanding of financial assets (FX, money market, cash) and trade lifecycle.
• Experience with regulatory reporting (MMSR...)
• Willing to do On-call rotation with team mates to cover night and week-end support.
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Strong perseverance and diligence towards attaining goals and effective time management
• Passion for sharing expertise and grow team members' skills.
• Autonomous, self-motivated and excellent team player

Job Description:

• Contribute to IT initiatives for Antaes Asia clients
• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank.
• Interaction with developers to define implementation specs.
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through scrum, Jira and Kanban, techniques.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• At least Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related fields
• At least 5 years of relevant experience
• Strong Communication to bring consensus on requirement.
• Strong functional knowledge of financial product & regulatory reporting
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Experience of capital market processes, e.g. Pricing, Sales/Trader workflow, etc
• Exposure to Microservices based architecture, Kibana, Collibra is a plus
• Strong problem solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (SQL/Oracle/Sybase),TSQL
• A knowledge of FPML & XML/XSLT/XPath would be an added advantage

• Position: System Administrator
• Industry: Construction & Engineering Solutions Provider
• 5 Days A Week (Monday – Friday), 8.30am to 5.30pm
• Office at City Hall, Singapore
• Basic Salary: $3500 to $4000 + Bonus

Requirements:

1. Diploma or above in Information Technology, Computer Sciences, or related disciplines
2. Relevant Experience as System Administrator, System Analyst or System Engineer.

Job Responsibilities:

1. Analyse user requirements to design and develop an in-house Accounting & Payroll System using the Software Development Life Cycle (SDLC).
2. Manage, backup and periodically purge the system source code and databases.
3. Install and test any software solution before handover to the end users.
4. Provide Training and User Guide to the end users.
5. Manage and administer the full suite of Microsoft Office 365, i.e.. Exchange, OneDrive, SharePoint etc.
6. Provide end-user training and support for the full Microsoft Office 365 suite.
7. Design and manage the company’s website built on WordPress.
8. Design and manage the company’s intranet built on SharePoint site.
9. Liaise with vendors for software licensing matter.
10. Manage and assign software licenses to qualified users upon request.
11. Prepare and document IT internal control reports for the Japan Headquarter.
12. Document asset (laptop) handovers during issuance or return.
13. Propose, research and procure new devices based on user requests.
14. Assist and recommend telecommunication products to end users upon request.
15. Manage and maintain external storage systems, such as NAS.
16. Respond to IT-related surveys from internal and external sources.
17. Provide ongoing support to resolve technical issues hardware and software and render ad-hoc support.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386
⭕ The Supreme HR Advisory ⭕ 14C7279

Our client is the corporate and investment banking arm of The Group, world's 12th largest bank by total assets.
We work daily with international branches located in 30 markets by:
- Envisioning and preparing the Bank's futures information systems
- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
- Providing premium In-house Banking applications,
This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

We are seeking a talented Calypso Application Analyst Programmer to join our dynamic Capital Market Department!

As Calypso Application Analyst Programmer you are responsible of supporting users of IT applications and to respond their requests and resolve their incidents. You plays a pivotal role between Business and all other IT roles on Run related topics. Following CMI Run processes standards and recommendations shared by Run Control Tower and contributes to their improvement. You will be either part of the Filière Support Team or part of a Delivery Team and take part to the Support Community.

Capital Markets IT involves technology solutions and systems used in financial markets for trading, investment, and related activities. This includes electronic trading platforms, risk management systems, market risk, counterparty risk, algorithmic trading, data analytics, and Regulatory measures. The use of advanced technologies like API's, artificial intelligence and cloud solutions are also becoming increasingly prevalent in capital markets to enhance efficiency and decision-making processes.

The FX IT division works across the full value chain to sustain business activity and enable its acceleration (thru integration of new financial products, optimizing and automating front to back business processes).

This role in Post trade IT for FX IT division in Singapore is to support the Calypso "CIBOS" back-office package as part of the "run the bank" function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

Responsibilities:

• Resolve incidents impacting users swiftly and efficiently. Thorough investigation and communication throughout the incident lifecycle. Proactive identification of workarounds. Effective coordination of stakeholders during significant incidents. Clear and timely communication to users, senior management, and other IT stakeholders.

• Handle user requests promptly and effectively. Prioritizing requests based on urgency and impact. Escalating requests when necessary while remaining the primary point of contact for the user.

• Drive sustainable solutions to prevent recurring issues. Identifying root causes of incidents and defining remediation actions. Proposing solutions such as feature development, automation, or online help updates for recurring requests.

• Serve as the primary communication channel between IT and stakeholders. Collaboration with other support engineers, users, and other CMI and CAGIP stakeholders. Potential involvement in complementary tasks such as testing or business analysis.

• Follow CMI Run processes, standards, and recommendations provided by the Run Control Tower, actively contributing to their improvement.

• Application Monitoring:
- Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
- Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize down-time.
- Process and issue daily, weekly and monthly reporting on data quality.
- Streamline processes to minimize manual intervention.

• Incidents and Requests management (from business users and other IT teams)
- Provide level 2 application support to back office users.
- Analyse and manage incidents/requests.
- Coordinate incidents impacting several teams.

• Problem Management and continuous improvement
- Identify recurring problems and eliminate them.
- Provide requirements to build team for bug fixing and improvements.
- Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.
- Put in place trainings for business users to reduce the number of daily requests from business to IT.
- Process improvements.
- Coach more junior team members as required.

• Change improvement
- Release testing.
- Performance analysis.
- Production deployment and validation.
- Production releases on weekend (rotating schedule within the team).

• Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.

Mandatory Skills Description:

• 1-4 years of hands on experience with Calypso as a back office.
• Experience on Calypso version 16.
• Hands-on experience in Calypso Back office functionalities:
- Engines
- Events
- Filters
- Reporting Framework
- ScheduledTask
- Message / Swift messages
- Transfers
- Settlement Delivery Instructions
- Accounting
- Pricers
- Workflows
- Reconciliation process
• Understanding of financial assets (FX, money market, cash) and trade lifecycle.
• Experience with regulatory reporting (MMSR...)
• Willing to do On-call rotation with team mates to cover night and week-end support.
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams.
• Excellent problem-solving and analytical skills.
• Ability to work under pressure.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt to new technologies.
• Strong perseverance and diligence towards attaining goals and effective time management
• Passion for sharing expertise and grow team members' skills.
• Autonomous, self-motivated and excellent team player

Summary:

• Perform and undertake – under minimal guidance – strategic analysis, procurement, policy & process management activities.

Description:

• In-charge of policy creation & maintain company’s business process, workflows and policies.
• Perform process analysis activities to discover opportunities for process standardization, effort reductions, quality optimisations, challenging the status quo.
• In-charge of the non-commercial procurement hiring review process.
• Carry-out under minimal guidance the enhancement and maintenance of company’s management information systems in accordance with business strategies and process.
• Develop models for analysis and optimization and build dashboards for management reporting whenever required.
• Conduct market research and prepare reports, such as on new and existing markets and industries, market trends and statistics whenever required.
• Assist in registering commercial vendors and compiling scores for evaluating their performance.
• Manage Compliance-related activities such as Know-Your-Client (KYC).
• Any other ad-hoc task assigned by the Performance Controller.

Requirement

• Proven experience (3 to 5 years) in Business Analysis and Process Management-related activities.
• Experience in working on business process improvement projects will be preferred; understanding of process digitalisation will be ideal.
• Preferable to have working knowledge and understanding of Oil & Gas industries; experience in SAP and/or Sharepoint Online will be ideal.
• Proficient in Excel and PowerPoint with knowledge in Power BI & Power Automate and Microsoft Flow is an advantage.
• Previous experience in similar industries will be highly advantageous.
• University Degree, with preferred specialisations in Accounts, Business Administration, Finance, or related.
• Highly motivated and open-minded individual who enjoys working with employees of all levels in problem-solving.
• Adaptable to be a strong team player and to be able to work independently in delivering quality projects and tasks.
• Ability to read, speak and write in Portuguese will be a plus.

The Company

A global company in the property and infrastructure industry is currently seeking a Financial Analyst to join their dynamic team.

The Role

In the role, the responsibilities include engaging with key stakeholders to contribute to annual budget planning by preparing Financial Reports. This includes collaborating with these stakeholders to develop a technology budget, tracking and allocating the budget for daily operations to ensure project completion timeliness. The person monitors and conducts a financial assessment of IT expenditure throughout the group. They also provide strategic insights about the cost structure of technology and suggest modifications to prevailing templates.

Your Profile

You should possess at least a Degree in Accountancy or equivalent, with at least 7 years of experience in financial planning and analysis. The job proactively seeks someone experienced in budget management and financial analysis. Ideal candidates will have been part of annual budget preparation processes, collaborating with stakeholders, developing budgets based on data insights, and creating management reports. Relevant experience in IT planning, including demand management and financial and resource planning, alongside adept financial management skills, will be an added advantage.

Apply Today

Please send your resume, in WORD format only and quote reference number ET13149735, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

We are seeking an experienced Senior Business Analyst with a strong background in banking and expertise in TEMENOS T24/TRANSACT core banking systems. This role involves leading cross-regional initiatives, collaborating with diverse stakeholders, and driving the successful implementation of core banking solutions across Europe and Asia. If you thrive in complex environments and have a proven track record in delivering innovative banking solutions, we would love to hear from you.

Roles and Responsibilities

• Lead business analysis for TEMENOS T24/TRANSACT core banking implementation.
• Identify and propose solutions for functional and process gaps between European and Asian sites.
• Collaborate with stakeholders to analyze, define, and document new requirements.
• Design functional solutions and manage implementation roadmaps.
• Define test cases, oversee UAT, and ensure proper system integration.
• Ensure solutions align with group standards and global site requirements.
• Facilitate user workshops, requirements gathering, and documentation of business processes.
• Manage project governance, risk identification, and status reporting.
• Drive migration strategies and change management.
• Coordinate with IT and operational teams to deliver high-quality solutions.

Candidate Requirements

• 10+ years of experience in Banking as a Business Analyst or Project Manager.
• Strong expertise in TEMENOS T24/TRANSACT for Wealth Management.
• Deep understanding of core banking domains:
• Customer & Portfolio Data, Accounts, Payments, Deposits, and Loans
  • General Accounting, Reporting, Credit, Taxation, and Securities Processing
  • Knowlegde of financial reporting and credit risk
• Proficient in UAT, functional/system integration testing, and SQL queries.
• Excellent communication and documentation skills in English.
• Familiar with Agile Scrum, JIRA, and project management tools.
• Strong analytical, problem-solving, and stakeholder management abilities.

On your day to day:

Support Information Security Risk Assessments

• Registration of application assets in Risk Assessment Inventory
• Information Technology Risk Classification
• Coordination of discussions, reviews and approvals from Technology and Business stakeholders

Management of risks related to Third party Mgmt

• Support business partners in due diligence of new and existing third party vendors
• Review gaps identified during assessments
• Facilitate risk reduction discussions and assessment of residual risk for further documentation of corrective action plans and risk acceptances
• Periodic review of External data transfers and their compliance with Citi standards
• Documentation of non-compliances in the Issue Management tools --

1. Data gathering from Tech, Business and IS partners
2. Raising control issues for Non compliances with Citi policy/standards
3. Facilitating discussions for residual risk rating, Reviews with control functions & Approvals as per approval matrix
4. Facilitate periodic review and renewal of Risk Exceptions.

• Follow-up on Regional Security Incidents with involved parties for timely closure. Support periodic Data gathering and Root Cause analysis of security incidents. Monitor improvements based on measures taken.
• Support time-sensitive global IS risk reduction initiatives by partnering with regional and country business partners
• Prepare Management reports, presentations, dashboards for key risk indicators
• Support appropriate data classification for application and infrastructure assets
• Occasional Audit support

Tool familiarity, soft skills and other qualifications:

• Essential: Intermediate to advanced knowledge of Information Security; Project Mgmt skills; Strong communication skills; MS Office - Access, Excel, Visio, Powerpoint

• Desirable: Experience with migration projects; Any InfoSec related certification; MS Project