Business Analyst -Transaction Banking

Responsibilities:

• Manage regional product risk assessment procedure with in-country Transaction Banking members and regional risk assessment teams.
• Make Product working group project plan and lead/manage regular Product working group discussions.
• Monitor and manage project tasks/progress for Product working group members and other stakeholders for on-time project implementation.
• Manage project issues for Product working group including follow-ups with the teams. Escalate issues to senior members and/or management in a proper manner if any.
• Make the necessary reporting to PMO (Senior management meeting,regular WG meetings etc.) for project updates.
• Plan User Acceptance Test (UAT) phase.
• Prepare and provide user training / knowledge transfers to stakeholders (Transaction Banking team, operations, sales etc.)
• Be a liaison for all Product WG members (for any enquiries, consultations, requests, escalations & etc.)
• Manage documents, reports and deliverables (signed documents etc.) including establishment of its safe-keeping protocol within Product working group.

Requirements:

• Minimum Bachelor’s Degree in computer science/ InformationTechnology .
• Min. 5 years of relevant working experience into Banking. Working experience in a consulting firm will be highly preferred.
• Experienced in data analysis & business process mapping.
• In-depth knowledge of Transaction Banking products is a must.
• Excellent analytical, mathematical, and creative problem-solving skills.
• Good communication and interpersonal skills.
• Experience working in a team-oriented, collaborative environment.
• Good proficiency in MS Office applications (Word, Excel, and PowerPoint).

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

EAP Registration No: R22110286

Job Scope:
• Handle and review full set of accounts for the Group.
• Ensure strict adherence to account closing deadlines and completeness of reporting of the Group.
• Prepare monthly operations reports and sales commission computation.

• Provide sales and purchasing support in terms of keying sales orders, preparing sales invoices and credit notes, ensuring paperwork is filed properly.
• Review quarterly GST submission and prepare yearly ECI computation
• Prepare monthly Group consolidation, financial reports and analysis.
• Handle annual budgeting and forecasting process.
• Handle all statutory reporting requirements and external audit processes.
• Monitor Group cash flow requirements and bank accounts
• Manage the tax compliance and develop internal controls, policies and procedures.
• Ensure proper housekeeping and filing of all necessary financial records.
• Take charge and handle administrative matters.
• Ad hoc duties/projects as and when required.

Requirement:
• Bachelor of Accounting / ACCA
• At least 3 years relevant experience in accounting and financial reporting
• Good understanding of local accounting standards and tax regulations
• Consolidation experience preferred
• Proficient with MS Office application and use of accounting software
• Good sense of responsibility and attentive to details
• Work under stress and tight deadlines
• Ability to work independently and in a team and in a fast-paced environment.

Responsibilities:

• Manage and drive generative AI initiatives, balancing technological capabilities with business goals to create impactful solutions.
• Propose and implement innovative solutions to enhance the bank's digital wealth capabilities and competitive edge.
• Explore and implement generative AI technologies to enhance digital wealth management offerings.
• Stay updated with the latest advancements in AI and recommend relevant innovations.
• Communicate effectively with stakeholders to align technology initiatives with business goals and objectives.
• Work closely with IT, data science, and product teams to integrate cloud and AI solutions into the digital wealth platform.
• Design and manage scalable and secure cloud infrastructure solutions.
• Optimize cloud resources to ensure high availability, performance, and cost-efficiency.
• Collaborate with IT and development teams to integrate cloud services seamlessly.
• Develop and manage the digital wealth product roadmap, ensuring alignment with market trends, customer needs, and business priorities.
• Serve as the primary point of contact for internal stakeholders, ensuring clear communication of project goals, progress, and outcomes.

Qualification:

• Degree in Finance, Computer Science, Information Technology, Cybersecurity, or a related field.
• Familiarity with regulatory requirements and industry best practices.
• Experience and knowledge of AI and machine learning frameworks and their application in financial services
• Understanding of financial services, wealth management, and the ability to translate technological innovations into business value.
• Proactive mindset with the ability to take ownership of projects and drive them forward, fostering innovation and team collaboration.
• Proficiency with cloud platforms such as AWS, Azure, or Google Cloud, and knowledge of cloud architecture, deployment, and management
• Strong communication and collaboration skills, with the ability to work cross-functionally.
• Relevant certifications, such as AI/ML certifications, are highly valued though not mandatory.

Please note only shortlisted candidates will be notified.

Job Summary:

Join our Middle Office team at Vanir, a leader in the energy markets with operations in Singapore and Tokyo. This position offers an exceptional opportunity to grow your expertise in the energy sector and advance your career within our organization. As a Junior Operations Analyst, you will be instrumental in supporting daily operations and contributing to various project initiatives, laying the foundation for a successful career in energy market operations.

At Vanir Global Markets, our Middle Office team plays a crucial role in maintaining smooth and efficient processes following Front Office activities. The team ensures the accurate entry of trades and the timely delivery of market data to our clients, enabling seamless business operations.

Key Responsibilities:

• Work closely within middle office to ensure smooth operations and improve market efficiency
• Assist in preparing and distributing daily reports.
• Help with post-trade processes, including accurate trade entries and timely delivery of trade confirmations.
• Keep detailed records of trade transactions in our database systems, ensuring adherence to compliance and operational standards.

Qualifications:

Required:

• Diploma Holder in Finance, Economics, or a related field.
• Basic knowledge of Excel with proficiency in basic functions.
• Demonstrated ability for attention to detail.
• Demonstrated ability to remain focused under pressure to ensure accurate and timely execution of trades during market hours as these tasks are highly time sensitive.
• Demonstrated ability for effective communication and interpersonal skills, capable of working collaboratively in a fast-paced environment.
• Singaporean Citizenship or Permanent Resident status in Singapore.

Preferred:

• Prior experience in Middle Office operations at a brokerage is beneficial.
• Familiarity with VBA is advantageous.
• Understanding of fundamental financial instruments such as spot markets and futures.
• Knowledge on the Japanese Power Market.

All are welcome to apply.

What you'll do:

As a Commodities Reporting Analyst, you will play a critical role in monitoring global market trends in Asia Pacific Shipping & Freight. Your keen eye for detail will enable you to identify trading opportunities and mitigate risks effectively. You will use your expertise to produce insightful analyses of current and projected trends within dry shipping. Your excellent communication skills will allow you to convey this analysis through various channels such as written reports, presentations, webinars, and client meetings. You will also have the opportunity to contribute towards identifying potential areas of future growth for our research.

• Monitor global market trends, freight rates, and vessel supply-demand dynamics
• Identify trading opportunities, mitigate risks, and capitalize on market fluctuations
• Produce market driven analyses of current and projected trends within the dry shipping
• Support sales and customer success teams by articulating the value of research to clients, prospects, and other external parties
• Responsible for assessing Dry Bulk/Container shipping freight rates/indexes
• Maintain transparent price assessments by producing market-moving news and analysis
• Follow price trends and report on those trends at the end of day or throughout the trading day as necessary

What you bring:

As a Commodities Reporting Analyst, you bring strong analytical skills with a proven track record in monitoring global market trends. Your experience in assessing Dry Bulk/Container shipping freight rates/indexes sets you apart from others. Your excellent communication skills enable you to present complex information in an understandable manner. Your ability to identify potential areas of future growth for research demonstrates your forward-thinking mindset. Your experience in supporting sales and customer success teams by articulating the value of research is highly valued.

• Strong analytical skills with the ability to monitor global market trends
• Experience in assessing Dry Bulk/Container shipping freight rates/indexes
• Excellent communication skills with experience in presenting complex information in an understandable manner
• Ability to identify potential areas of future growth for research
• Experience supporting sales and customer success teams by articulating the value of research
• Ability to maintain transparent price assessments by producing market-moving news and analysis

What sets this company apart:

Our client is a global leader in their field, renowned for their commitment to innovation, quality, and integrity. They offer an inclusive and supportive work environment where every team member's contribution is valued. They believe in providing their employees with opportunities for professional growth and development, fostering a culture of continuous learning. Their commitment to transparency and ethical business practices has earned them a strong reputation in the industry.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

· Experience working within Capital Markets as a Business Analyst.

· Experience in working in an agile environment plus a strong preference for previous Financial Services

· Practical experience and understanding of discovery and delivery projects

· Ability to create user stories, user journeys, simple wireframes and mock-ups to convey ideas

· Understanding of business process redesign concepts and process improvement techniques

· Proven stakeholder management skills, including the ability to engage with both technical and non-technical stakeholders

· Effective and flexible communication skills with the ability to communicate to a variety of audiences across business function and level and tailor messages appropriately

Some Business Experience can be beneficial, especially in:

· Front to Back Trade Processing, across various asset classes

· Regulatory Transaction Reporting

· Transformation programmes and process re-engineering

· Counterparty exposure management processes - for Stock Loan, Repo, Buy-sell backs and margin lending transactions

· Understanding of triparty and bilateral financing trades and associated counterparty risk

· Collateral and margin management tools

· Proficient in MS-Excel, MS-Word, MS-Project, MS-Visio & MS-PowerPoint

Our client, a well-known insurance company, is hiring for a 6-month contract as a Business Support Associate.

Key Responsibilities

• Ensure that all documents are processed within stipulated timelines and according to the operational procedures
• Check all documentation and ensure it meets requirements.
• Data-entry of key information such as client and product information, premium amount into the system
• Approve submission in online platform (internal/external system)
• Review unmatched lodgements/Exceptions
• Cleaning of submission data from the system as and when necessary
• Attend to all inquiries, feedbacks and complaints including highlighting issues and offering solutions to the Reporting Manager;
• Build and maintain good working relationships across all levels of personnel, internally and externally;
• Ensure accurate and timely communication network between Team members & Reporting Manager;
• Prepare, update, upload, archive and send data reports on daily, weekly and monthly frequencies (as and when required)
• Ensure all reports are accurate before disseminating to relevant departments within the timeline
• Prepare and/or participate in User Acceptance Test (UAT) for new system applications (when required)
• Participate in projects (such as system migration) as and when necessary
• Any Ad hoc duties which may include assisting other staff members and answering queries from advisers
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Requirements

• 2-5 years of Life Insurance backroom experience preferred
• Competency in Excel (preferred)
• High accuracy with an eye for detail (preferred)
• Academic: min. Diploma / Bachelor’s degree (preferred)
• Professional Certification(s): Relevant Insurance certificates e.g. M5, M9 (preferred)

Company Reg No.: 201131609D | License No: 24S2411| Reg No: R1435178, Nadiah Marican

Job Purpose

You are required to assist and support daily operations of the New Business Underwriting Support team.

The Job

· Working effectively with team members and parties from various internal departments, ensuring the service standards including TRTs and level of accuracy of the daily transactions processed are met

· Process daily incoming transactions related to New Business Underwriting Support

· Attend emails from intermediaries, external and internal customers, on enquiries and outstanding requirements/ actions related to policy issuance

· Support the daily operations of the admin team on processing of daily incoming applications and emails received from intermediaries, external and internal customers

· Coordinate and collaborate with intermediaries and internal stakeholders to ensure daily work issues are resolved to provide appropriate and timely services to customers

· Identify process gaps and manage process improvement within the New Business administration team

· Manage changes and enforce governance through providing overall guidance to staff on business deliverables; including managing staff resources, managing internal work-streams interdependencies

· Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks

· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

· Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

· Degree holder and above in related discipline (Banking/ Finance/ Business/ Accounting) with relevant insurance certifications preferred

· Minimum 4 years of relevant experience in the insurance industry or in an administrative capacity with an eye for details and meticulous

· Good interpersonal skills and communication skills – proficient in oral and written

· Computer literacy with good working knowledge of MS Office (eg Excel, Word) applications

· Problem solving, customer service orientated

· High level of integrity, take accountability of work and good attitude over teamwork

· Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

• Possess a degree in Computer Science/Information Technology or related fields.
• Proven experience as Business Analyst with extensive testing experience, preferably in the financial or investment industry.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Proficient in SQL.
• Excellent analytical and problem solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Detail oriented with a focus on quality and accuracy.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

• Possess a degree in Computer Science/Information Technology or related fields.
• Proven experience as Business Analyst with extensive testing experience, preferably in the financial or investment industry.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Proficient in SQL.
• Excellent analytical and problem solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Detail oriented with a focus on quality and accuracy.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Job Purpose

The role will support the Regional Compliance, Data Privacy functions with the handling of day-to-day compliance,
This will include Data privacy issues for the Regional Office in Singapore and Allianz operating entities (OEs) in the Region.
The role will manage, document and align with Group Compliance (German Desk) on key compliance topics of customer protection, data privacy management and corporate compliance. The role will provide advise and business partnership to the region on Allianz Global Compliance standards, functional rules and frameworks.
This role will support the Regional Compliance Function in fulfilling its tasks relating to governance, risk management, oversight, and monitoring in relation to Asia Pacific Region Operating Entities (AZAP OEs), as well as Regional Office in Singapore (AZAP). It includes providing advice, support and guidance on compliance matters and escalated topics with focus on risk assessment, quality assurance, trainings, reporting and monitoring, as well as follow-up to ensure timely and effective mitigation of relevant compliance risks and issues.

This is a 1-year contract role.

What you do

You will

• Prepare and conduct OE compliance, governance and data privacy reviews and risk assessments as part of the Compliance Quality Assurance Program
• Perform completeness reviews of the documentation received from OEs, taking minutes of the meetings with OEs, Group functions, support in preparing reports and various materials for different internal stakeholders including Group
• Support in preparing and conducting trainings to employees on compliance, legal and data privacy topics
• Ongoing monitoring of compliance and risk frameworks, policies and procedures. This will include direct engagement with group on key areas and alignment on how best to strategically roll out group initiatives across the region
• Support the Regional Chief Compliance Officer and Regional Chief Legal Counsel in preparing reporting for senior management, committees and board
• Provide business oriented legal advice to ensure adherence to applicable laws and regulations, this advice is to be in line with Allianz group frameworks and deliverables
• Coordinate the implementation of various legal requirements and regional projects in OEs, specifically as they relate to customer protection, the implementation of the retail risk reviews for product management

What you bring

• Minimum 2 years’ experience in a compliance/risk department of a major international financial services company and experience in compliance management
• Proficient in Microsoft Office (particularly PowerPoint and Excel)
• Proficient understanding of laws and ability to manage translate these into business/insurance related guidance for each OE
• Able to work independently
• Have good organizational skills and able to multi-task
• Meticulous attention to detail
• Excellent written/communication skills in English
• Proactive, resilient and self-driven
• Insurance / banking / regulatory work experience and/or compliance work experience
• International working experience and understanding vertical & horizontal requirements of global insurance organisations
• Knowledge of German Regulatory landscape, specifically as it relates to a holding company is advantageous
• Knowledge of Asian Regulatory landscape and sound understanding of how to manage directions from group is advantageous
• Legal framework applications and management is advantageous
• Bachelor Degree in Law, Business Administration or any related field

What we offer

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter

where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation.

Join us. Let's care for tomorrow.

• Possess a degree in Computer Science/Information Technology or related fields.
• Proven experience as Business Analyst with extensive testing experience, preferably in the financial or investment industry.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Proficient in SQL.
• Excellent analytical and problem solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Detail oriented with a focus on quality and accuracy.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

• Possess a degree in Computer Science/Information Technology or related fields.
• Proven experience as Business Analyst with extensive testing experience, preferably in the financial or investment industry.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Proficient in SQL.
• Excellent analytical and problem solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Detail oriented with a focus on quality and accuracy.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Overview / Brief

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.

Sustainability

Sustainable value is at the heart of our purpose as a company

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

Reporting to the Regional FPSO Manager, we are looking for an FPSO Analyst to drive business transformations by developing and improving core business processes/structures and facilitating the implementation of new systems/processes/requirements with minimal business impact. Your objectives will be to ensure that the systems meet business requirements, controls, and compliance; that users are trained and use the system correctly; and that support is delivered in a pro-active and efficient manner. You will work as part of the Regional FPSO Team, interacting closely with the regional functional teams, regional management and the Global FPSO team.

Main Responsibilities:

1) Act as a Regional Finance Coordinator on system/project roll outs:

• Be a central point of contact to coordinate, engage key Finance members, organize meetings, and facilitate discussions
• Participate in finance system/project implementations end-to-end and work closely and efficiently with cross-functional Global/Regional teams to ensure timely completion of projects
• Articulate business requirements, evaluate business process, and provide support on documentation
• Co-lead change management, highlight blocking issues and ensure prompt resolution
• Monitor projects and co-present project status and metrics to regional management and stakeholders
• Pro-actively communicate any system implementation changes (before and after) to Finance users to mitigate any downstream impact to business operations

2) Support country deployments of front and back-office applications:

• Translate local requirements, identify gaps, align, and integrate into global applications end-to-end following core/group global standard model
• Validate approach on system testing, and develop jointly with team members on detailed test plan

3) Act as a Subject Matter Expert in Systems & Finance Processes

• Be a functional expert in business systems/processes and have a good understanding on interconnected systems workflow
• Collaborate with business and discover new opportunities for Power BI, RPA or related automations development.
• Actively participate with operational teams to define system/operational requirements for new business requirements/initiatives/acquisitions
• Facilitate the review of front and back-office business systems/processes tickets
• Optimize, improve, and streamline business process, ensure proper control, and process compliance

4) User support & training

• Engage with key users and arrange training for them
• Bring any useful updates/training feedback for functional evaluation

5) Post implementation monitoring / Performance monitoring

• Monitor projects KPIs and track deliverables are met

Experiences:

• At least 3-5 years of strong operational experience in project management and finance processes/systems implementations
• Working knowledge of Financial Markets, in particular Commodity is preferred

Other skills (Computer Skills, etc):

• Project Management skills and good knowledge of key finance processes and best practices
• Experience with UAT (User Acceptance Testing), systems like SAP, Microsoft Dynamics AX, trading systems, payment system (FIS TRAX) and Cash Management system (Quantum) would be a plus
• Good Microsoft Office skills
• Strong verbal and written communication skills to interact with different levels of stakeholders
• Proactive and driven to support Finance users
• Independent and display positive attitude towards problem solving
• Ability to multi-task and handle ambiguity in a high-pressure atmosphere. Flexibility on working time/travel during project implementation

Academics:

• Degree in Business/Accounting/Economics or any related field of study

As a Salesforce SupportConsultant in APAC, you will be required to assist our clients in the field of Retail and Luxury, on assistance to Project Ownership, management of functional evolution projects and Application Maintenance. You will intervene in particular Salesforce (CRM), in full development of the growth of connected digital business.

Role Description

• Participate in Salesforce projects, roll-outs including localizations and support.
• Participate in functional and technical support by qualifying tickets and issues from the customers or L2 support team by following existing procedure, process and SOP documents.
• Preventive maintenance of the solution: Participate in the deployment of new versions, in coherence with the functional roadmap of the editor and the constraints of the client
• Level 2 expertise: analyze and document the anomalies, qualify and diagnose the problem. Support to deep dive/test on Level 3 (software editor) related issues with Level 2.0 experts.
• Communicate with customer, L2 support team on solutioning of tickets.

Profile

• Minimum Diploma or Bachelors in Information Technology , Business and Engineering
• Minimum 1-3 years of experience, in customer and Technical Support
• Minimum 1-2 years of experience in Salesforce Administration and Salesforce Support
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.
• Experienced in Retail Industry, CRM and Software Implementations is a plus.
• Good command over English.
• Mandarin is a good additional value.
• Certification : System Administratorand Service Cloud

Job Title: Patching & Change Request Coordinator (L1/L2 Support)

Location: Onsite – Singapore
Shift Timings: Rotating shifts (9am-6pm, 1pm-10pm, 9pm-6am) including occasional overnight shifts for UAT and weekend work as required.

Job Summary:
This hands-on role involves managing and executing patching processes, raising Change Requests (CR), performing User Acceptance Testing (UAT) patching, and supporting production patching according to Standard Operating Procedures (SOPs). The Patching & Change Request Coordinator will play a key role in maintaining system readiness by adhering to established processes in a collaborative patching room environment. This role is ideal for individuals with prior L1/L2 support or service desk experience and is open to professionals re-entering the workforce.

Key Responsibilities:

1. Patching and Change Request (CR) Management:Conduct system patching activities in line with SOPs by following step-by-step instructions, including taking snapshots, executing system rebatch, and supporting application testing.
   Raise and manage CRs, ensuring proper documentation, submission, and follow-ups as required.
   Execute UAT patching and production patching with precision and in coordination with the bank’s technical team.
   
2. Standard Operating Procedure (SOP) Compliance:Follow SOPs closely to ensure patching is completed smoothly by pressing necessary prompts, capturing snapshots, and completing rebatch and other required tasks.
   Conduct user follow-ups to verify system integrity post-patching.
   
3. Shift-Based Monitoring and Support:Work in rotating shifts, including occasional night shifts, to ensure 24/7 patching coverage.
   Participate in weekend shifts as needed during UAT testing, ensuring seamless operations and handovers.
   
4. Reporting and Coordination (for Lead Role):Download and review patching reports, allocate CRs to engineers with designated quotas (e.g., 20/30/10 each).
   Conduct follow-ups every hour and manage UAT checkpoints by 6pm to ensure timely progress.
   
5. Liaison with Technical Team:Coordinate with the bank’s technical team to address any technical issues that may arise during patching.
   Support team members with queries related to the patching process or CR management.
   

Qualifications:

• 1-2 years of experience in L1/L2 support, desktop support, or service desk roles.
• Familiarity with patching processes, CR handling, or similar operational tasks in an IT environment is a plus.
• Strong attention to detail and ability to follow SOPs without deviation.
• Effective communication and coordination skills for follow-ups and user support.

Additional Details:

• Open to candidates re-entering the workforce, especially those with a prior background in desktop support, service desk, or related roles.
• Ability to work shifts, including occasional night shifts, as well as some weekend UAT support.

Key Skills:

• System patching and CR management
• SOP adherence and documentation
• Basic troubleshooting and desktop support
• Clear communication and follow-up skills

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

The Role:

The lead analyst will be responsible for managing a portfolio of South and South East Asia (SSEA)-based issuers rated by Moody's. The role involves conducting high quality quantitative and qualitative analysis to assess the credit quality of a range of entities and debt instruments, including rated projects and corporates in the infrastructure and power/utilities sectors within SSEA. The individual will demonstrate in-depth knowledge of the operating environment and sectors, and conduct ongoing monitoring to support rating accuracy. The individual will manage both internal and external relationships, including at senior levels, and write comprehensive, insightful, and thought-provoking research on individual companies, projects, and broader sectoral themes, including ESG-related aspects. The role requires frequent interaction with investors, intermediaries, and issuers, and managing assigned relationships, hence an ability to confidently interact with external parties is a prerequisite. The analyst's activities will also include outreach initiatives on a broader regional basis.

Responsibilities and Desired Skills/Experience:

Quantitative and Qualitative Analysis

• The lead analyst will be responsible for ongoing monitoring of rated entities to ensure rating accuracy, managing a portfolio of utilities, infrastructure, and project finance companies in SSEA.
• This role demands strong analytical and problem-solving skills, along with a comprehensive understanding of financial statements and business operations, to conduct both quantitative and qualitative analysis assessing the credit quality of different entities and debt instruments.
• The analyst will conduct credit analysis, encompassing the analysis of data, the development of financial forecasts, the review of transaction documents, and the assessment of credit quality.
• The successful candidate will have a solid understanding of the utility, project finance, and infrastructure sectors in SSEA. This may require an in-depth understanding of the operating environment, cultural knowledge.
• In addition to leading effective presentation of credit in rating committees, credit estimate discussions, and other analytical meetings, the individual will also provide a knowledgeable perspective to other analysts throughout the credit process.

Research

• The lead analyst is expected to generate clear, insightful and thought-provoking research reports on individual companies and industry sectors.
• This role requires strong writing skills, an aptitude for transforming data into visual narratives, the ability to articulate complex concepts in a clear and comprehensible manner, and an in-depth knowledge of the subject matter.
• The role also involves creating compelling company-specific and sector-related research, which includes credit reports, sector comments, infographics, and industry outlooks. Balancing these research and outreach responsibilities with daily transaction and surveillance activity is a critical part of the job.
• The responsibilities also include conducting detailed research on broader sectoral themes, especially those related to environmental, social, and governance (ESG) factors. The analyst must exhibit excellent research skills, a keen eye for detail, and a thorough understanding of the relevant sectors and ESG issues.

Outreach

• The role entails frequent interaction with investors, intermediaries, issuers, and senior utility and infrastructure executives. Broad existing contacts in this area will be advantageous. The analyst is expected to confidently and effectively communicate with these external parties, manage relationships with both internal and external stakeholders at senior levels, and handle sensitive information with discretion.
• The analyst is expected to confidently engage in, and deliver insightful presentations at, various conferences, industry events, and key stakeholder meetings. This active participation will enhance the visibility and leadership of Moody’s franchise throughout the region.
• Managing issuer relationships at a very senior level is a critical aspect of the role, demanding exceptional interpersonal skills, professionalism, and the ability to handle situations with tact and diplomacy.

Leadership and collaboration

• The analyst is expected to take an active role in strategic projects that bolster team effectiveness and success across the region.
• The individual should be adept at forging constructive working relationships and consensus with wider diverse team members spread across various locations. Furthermore, the analyst should be able to collaborate seamlessly and collegially with other team members and analytical teams within Moody's.
• The analyst is expected to tap resources and knowledge resident in other team members to proactively and creatively problem-solve complex analytical challenges while retaining a clear individual perspective.
• A material part of the role involves providing leadership, as well as coaching and mentoring to less experienced staff.

Qualifications:

• The candidate should hold a graduate degree in finance, banking, economics, corporate finance, or a related discipline, with postgraduate qualifications being highly desirable.
• The individual should have a minimum of 6 years of relevant analytical experience, preferably gained within a financial institution and predominantly in a credit role. Experience in analyzing corporate, project, and infrastructure sectors would be beneficial, as would experience in another financial institution or major research house.

The Individual:

• The ideal candidate will exhibit a robust quantitative aptitude, coupled with a proven analytical and problem-solving ability. This includes proficiency in MS Excel and a comprehensive understanding of complex financial structures.
• The candidate should be an articulate communicator, delivering clear and concise messages both in written, verbal and visual forms, with public speaking experience being a commendable attribute. A background in writing equity and/or credit market research, using artificial intelligence tools and prompting, is an advantage.
• The ability to exercise sound judgment, developing independent opinions and defending personal views, yet remaining open to alternative perspectives is essential. A high standard of work, with a keen eye for detail, is expected. Experience with documentation review will be helpful.
• The candidate should be highly organized and efficient, with the ability to juggle multiple tasks and meet stringent deadlines.
• The candidate should be capable of establishing strong professional relationships, managing complex stakeholder interactions, and effectively representing the Moody’s franchise.
• A balanced and mature personality is crucial, along with the ability to thrive in a highly collaborative and learning-focused environment. The candidate should embody a proactive work ethic, characterized by a "can do" attitude and a history of demonstrating initiative and strong teamwork.
• Fluency in English is a prerequisite, while competency in any other regional languages would be a bonus.

• Working Location: Tuas (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700-$3,200

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

System Analyst, Central, $5000-7000/month (1 year contract)

• Central area
• Monday to Friday
• 1 year contract (Renewable)

Job description:

• Understand the business operational workflows and partnering with users to design end-to-end solutions that meet their needs.
• Supporting business users in maximizing the effectiveness of application systems and technology solutions.
• Overseeing the application development lifecycle to ensure projects are delivered within agreed timelines and budget.
• Creating quality, user-friendly solutions that enhance user experience.
• Tracking application performance and coordinating with stakeholders to troubleshoot and address any issues in the live environment.
• Collaborating with technical, solution, and information architects to ensure robust, enterprise-aligned application development.
• Documenting technical aspects of application systems comprehensively.

Required Skills and Experience:

• Hands-on experience in application development, proficient in mobile and web technologies, object-oriented programming, SQL, Java, JavaScript, and more.
• Project management skills with a proven ability to manage expectations and meet deadlines.
• Familiarity with Scrum and DevOps methodologies.
• Knowledge of CI/CD tools and practices, including GitLab, Confluence, JIRA, SonarQube, etc.
• Understanding of cloud technologies, microservices architecture, and containers like Docker and Kubernetes.
• Good understanding of the Software Development Life Cycle (SDLC).

Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Responsibilities

• Enhance the credit underwriting standards and process.
• Evaluate and approve transactions that are within delegated authority and recommend transactions that are more than the delegated authority for approval at higher levels.
• Ensure credit decisions are sound and reflect the Bank's credit underwriting standards, policies, risk appetite, and meet local regulatory requirements.
• Enhance early warning framework for pre-emptive actions on vulnerable accounts.
• Conduct portfolio monitoring to initiate portfolio action on accounts displaying early warning signals.
• Lead study on lessons learnt on non-performing loans or first payment default accounts
• Support conceptualization development for new credit products suitable for the markets.
• Provide user requirements on credit underwriting or review process in Loan Origination System.
• Provide secretariat support for the Credit Risk Management Committee meeting.

Requirements

• 3-5 years of credit experience from banking or financial industry.
• Preferably possess the following complementary work experience in Credit underwriting, Restructuring, Program lending
• Degree holder, preferably in risk management discipline.
• Good inter-personal, communication & writing skills
• Meticulous with strong analytical and problem-solving skills
• Motivated and collaborative team player with ability to consider the broader picture
• Proficient in English and preferably in Mandarin or South East Asia language to communicate with our Mandarin/South East Asian speaking stakeholders
• Proficient in computer applications (MS Office)

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint