Mandatory Skills

Responsibilities

1. Re-engineer the end-to-end process, analyze and review operations solutions
2. To conduct requirement gathering workshop, review, and documenting requirements artefacts
3. To review functional specifications and process define documents
4. Coordinate and ensures UAT test plans and test case are executed within UAT schedule
5. Post-production support, production issues review and track them to closure
6. Work closely with regional teams and country teams to ensure timely delivery of project

Requirements

1. At least 1-3 years’ experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
   1. Consumer Banking Operations
   2. Customer Centre
2. A hands-on team player who can see the big picture, possesses a can-do attitude and able to handle ambiguity
3. Strong interpersonal, coordination and planning skills

Mandatory Skills

Responsibilities:

• To manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Business users’ communications.
• To enhance existing support processes to maintain/improve service level & quality.
• Weekend support if any urgent issue or deployment issue.

Requirements:

• Microsoft .Net development skills.
• MS-SQL development skills.
• Debugging and troubleshooting.
• L2/L3 support skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality.

Mandatory Skills

Responsibilities:

• To manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Business users’ communications.
• To enhance existing support processes to maintain/improve service level & quality.
• Weekend support if any urgent issue or deployment issue.

Requirements:

• Microsoft .Net development skills.
• MS-SQL development skills.
• Debugging and troubleshooting.
• L2/L3 support skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality.

Mandatory Skills

Responsibilities:

• To manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Business users’ communications.
• To enhance existing support processes to maintain/improve service level & quality.
• Weekend support if any urgent issue or deployment issue.

Requirements:

• Microsoft .Net development skills.
• MS-SQL development skills.
• Debugging and troubleshooting.
• L2/L3 support skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality.

• Provide printer equipment demonstration, installation and technical support to customers and sales team
• Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software
• Conduct regularly onsite equipment maintenance and servicing for members
• Develop training materials and conduct printer and software training to both external and internal customers
• Provide printing service support to customers and sales team
• Provide administrative support to ensure proper filing of service records

Mandatory Skills

Responsibilities:

• Manage and support eFX/Banking & Financial services applications.
• Work with ECNs and Liquidity Providers.
• Communicate effectively with business users.
• Work independently and proactively, demonstrating a 'can-do' mentality.
• Collaborate effectively as a strong team player.
• Perform under pressure to deliver excellent results.

Requirements:

• More than 5 years of Application Support Experience in eFX/Banking & Financial services.
• Experience with ECNs and Liquidity Providers.
• Proficiency with Oracle, MariaDB, KAFKA, OpenShift, MQ, CD, Jenkins, Bitbucket.
• Thorough understanding of Network and Firewall concepts.
• Familiarity with FIX Protocol.
• Proficiency in UNIX Shell/Perl Scripting.
• Knowledge of Java, HTML, and JavaScript.

Mandatory Skills

Responsibilities:

• Manage and support eFX/Banking & Financial services applications.
• Work with ECNs and Liquidity Providers.
• Communicate effectively with business users.
• Work independently and proactively, demonstrating a 'can-do' mentality.
• Collaborate effectively as a strong team player.
• Perform under pressure to deliver excellent results.

Requirements:

• More than 5 years of Application Support Experience in eFX/Banking & Financial services.
• Experience with ECNs and Liquidity Providers.
• Proficiency with Oracle, MariaDB, KAFKA, OpenShift, MQ, CD, Jenkins, Bitbucket.
• Thorough understanding of Network and Firewall concepts.
• Familiarity with FIX Protocol.
• Proficiency in UNIX Shell/Perl Scripting.
• Knowledge of Java, HTML, and JavaScript.

Mandatory Skills

• Proficient in mandarin
• Support Webex Event
• Troubleshooting
• Handle TAC
• Perform daily system health check
• BAU
• Must have experiences with Video Conferencing and Solutioning, must be able to do complex troubleshooting and solutioning for L2 related stuff.

Mandatory Skills

• Proficient in mandarin
• Support Webex Event
• Troubleshooting
• Handle TAC
• Perform daily system health check
• BAU
• Must have experiences with Video Conferencing and Solutioning, must be able to do complex troubleshooting and solutioning for L2 related stuff.

Job Description:

• Provided daily IT helpdesk support & troubleshooting problems with all IT-related equipment (E.g. Laptop, phone, printer)

• Doing laptop deployment (old/new/replacement/refurnish)

• Administering Inventory control of all IT assets (hardware and software)

• Install, upgrade, support, and troubleshoot printers, computer hardware, and any other authorized peripheral equipment & Windows and Microsoft Office

• Deal with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers

• Maintaining and tracking security updates on all devices

• Assist to guide onboarding IT-related matters

• Train and guide staff on hardware and software usage

• Provide user data and application recovery

• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software

• Maintain and update website backend using WordPress

• Procurement of all IT-related things needed for the office.

• Support in testing and deployment of new applications and systems.

•Web/Email Server Support (Email Server Administrative Support, Add/Remove Email accounts, Set Email Forwarders, monitor and manage Email Quotas, Tracking spams and Trojans and imposing email filters & Assisting users in all day-to-day email-related issues and incidents)

•Submit proposal for IT budget and planning

Requirement:

•Minimum ITE / Diploma in IT or equivalent

•At least 2 years of relevant experience in desktop support, end-user support (hardware & software), and administration

•Good troubleshooting skills and knowledge of Windows Operating systems, Mac OS, and Office 365 applications

•Good knowledge of IT Security Management

•Good communication skills and personality

•Good team player and enthusiastic

•Self-initiator in performing tasks

•Able to work independently with minimum supervision

•Resourceful and responsive

Admin Support Coordinator

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! We are seeking for a skilled and dynamic Service Coordinator to join our team!

Meanwhile, please check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

A JOB THAT MATTER: YOUR RESPONSIBILITIES

As a Admin Support Coordinator, you will play a crucial role in efficiently managing the schedules and resources of our deployment team.

This position requires strong coordination and administrative skills, the ability to thrive under tight deadlines, and a commitment to enhancing operational efficiency.

Responsibilities:

1. Provide shared support to Service Sales & Operations team
2. Handle customer’s enquiries via phone call and emails in his/her assigned territory
3. Manage administrative tasks such as preparing of quotations, invoices, pick list, reports, and other documentations.
4. Effectively schedule and follow up on customer work orders for automatic doors breakdown, installation, and/or preventive maintenance until closure for Service Engineers, ensuring smooth field support operations.
5. Liaise and coordinate with Warehouse to facilitate materials and equipment to meet delivery KPI (Key performance indicators).
6. Monitor and follow up customer payments, including outstanding collection, if any.
7. Assist in back up of tasks when respective team member is out of office
8. Perform other ad-hoc duties assigned by immediate supervisor or head of department from time to time.

EXPERIENCE THAT MATTERS: YOUR SKILLS & QULIFICATION

1. Good communication and coordination skills to enable interaction with internal and external customers effectively.
2. Good knowledge and application of Microsoft Office such as MS Excel (e.g VLOOKUP and Pivot Table).
3. Strong coordination skills
4. Strong attention to details
5. Ability to manage multiple tasks simultaneously

Qualification:

1. Diploma in business adminstration/engineering or equivalent
2. Minimum of 1 year of relevant working experience in construction industry

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Long service award recognition for our committed and dedicated colleagues.
• Health insurance and flexi-benefits cater for the employee’s health and wellness.
• Company transport is provided (ie: Boon Lay MRT & Serangoon MRT)

Is this you? Access your career at dormakaba today! Please also apply via our job portal

Link: https://www.linkedin.com/jobs/view/3931326830

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

Mandatory Skills

• Support Webex Event
• Troubleshooting
• Handle TAC
• Perform daily system health check
• BAU
• Must have experiences with Video Conferencing and Solutioning, must be able to do complex troubleshooting and solutioning for L2 related stuff.

Mandatory Skills

Responsibilities:

• Manage and support eFX/Banking & Financial services applications.
• Work with ECNs and Liquidity Providers.
• Communicate effectively with business users.
• Work independently and proactively, demonstrating a 'can-do' mentality.
• Collaborate effectively as a strong team player.
• Perform under pressure to deliver excellent results.

Requirements:

• More than 5 years of Application Support Experience in eFX/Banking & Financial services.
• Experience with ECNs and Liquidity Providers.
• Proficiency with Oracle, MariaDB, KAFKA, OpenShift, MQ, CD, Jenkins, Bitbucket.
• Thorough understanding of Network and Firewall concepts.
• Familiarity with FIX Protocol.
• Proficiency in UNIX Shell/Perl Scripting.
• Knowledge of Java, HTML, and JavaScript.

Wise is on a mission to make money without borders - convenient, fast, and eventually free. We’re looking for a Senior Analyst to join our Spend Squad in Singapore to help us deliver product experiences for our card customers. 

The Wise Card was first launched in Europe in 2018, allowing customers to spend internationally at the mid-market rate, with only a low, upfront conversion fee. Since then, we’ve expanded to over 50+ countries and territories in the Americas and APAC, and built features like instant issuance of digital cards and enhanced spending controls. We’ve issued more than 4 million cards that are being used in over 160 countries every minute.

As part of the Spend Squad, you’ll primarily work on enabling customers to spend from their Wise accounts in a sustainable manner, ensuring that we’re able to grow our product in-line with our squad-level KPIs.

How you’ll contribute:

• Provide data-driven insights to inform product decisions, from improving in-product flows to building card customer segmentation.
• Partner with Product Managers, Engineers, Data Science and Operational teams to drive product enhancements and optimizations.
• Design experiments to monitor the impact of new product features on risk, convenience and conversion metrics.
• Build conviction on high-impact areas and challenge them if there are faster or more effective ways to tackle the problem.

This role will give you the opportunity to:

• Choose your path to impact – we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls.

• Grow as a Product Analyst in a global team. This role will give you exposure to how we build our card product globally. 

• The freedom to have real impact – The opportunities you’ll identify will be key to how we impact our millions of card customers across the globe.

• Travel when needed to our offices across the globe to connect with team members in other countries.

Mandatory Skills

Facilitate requirements workshops to engage the various stakeholders such as Front Office/Back office/Finance users to elicit and validate business requirements.

Lead and manage issues, and ensure all requirements have proper traceability.

Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.

Become an effective “bridge” between users and technology.

Good team player with strong interpersonal skills.

Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Review UAT test cases to ensure requirement traceability from requirements to test cases.

Required Experience (Indicate nature and extent of work experience including minimum number of years required.)

• Education – Bachelors or higher degree preferably in Business or Computer Science IT
• At least 3-5 years working as a Business Analyst.
• Possess strong Treasury knowledge, with expertise in at least one asset class.
• Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner
• Has experience working in projects on Agile methodology (Scrum, Kanban, etc)

Mandatory Skills

1. Business Process Mapping and improvements.
2. Experience in writing user stories/requirement specs.
3. Basic Data Analytics.
4. Experience in Financial Markets

Desirable Skills

Experience in Credit derivatives or debt instruments

Murex

Traits We Look For In Our Candidates:

1. Attention to details
2. Team player
3. Pro-active.
4. Logical Thinking.
5. Clarity of Thoughts.

Mandatory Skills

Facilitate requirements workshops to engage the various stakeholders such as Front Office/Back office/Finance users to elicit and validate business requirements.

Lead and manage issues, and ensure all requirements have proper traceability.

Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.

Become an effective “bridge” between users and technology.

Good team player with strong interpersonal skills.

Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Review UAT test cases to ensure requirement traceability from requirements to test cases.

Required Experience (Indicate nature and extent of work experience including minimum number of years required.)

• Education – Bachelors or higher degree preferably in Business or Computer Science IT
• At least 3-5 years working as a Business Analyst.
• Possess strong Treasury knowledge, with expertise in at least one asset class.
• Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner
• Has experience working in projects on Agile methodology (Scrum, Kanban, etc)

Mandatory Skills

1. Business Process Mapping and improvements.
2. Experience in writing user stories/requirement specs.
3. Basic Data Analytics.
4. Experience in Financial Markets

Desirable Skills

Experience in Credit derivatives or debt instruments

Murex

Traits We Look For In Our Candidates:

1. Attention to details
2. Team player
3. Pro-active.
4. Logical Thinking.
5. Clarity of Thoughts.

Mandatory Skills

Facilitate requirements workshops to engage the various stakeholders such as Front Office/Back office/Finance users to elicit and validate business requirements.

Lead and manage issues, and ensure all requirements have proper traceability.

Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.

Become an effective “bridge” between users and technology.

Good team player with strong interpersonal skills.

Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Review UAT test cases to ensure requirement traceability from requirements to test cases.

Required Experience (Indicate nature and extent of work experience including minimum number of years required.)

• Education – Bachelors or higher degree preferably in Business or Computer Science IT
• At least 3-5 years working as a Business Analyst.
• Possess strong Treasury knowledge, with expertise in at least one asset class.
• Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner
• Has experience working in projects on Agile methodology (Scrum, Kanban, etc)

Mandatory Skills

1. Business Process Mapping and improvements.
2. Experience in writing user stories/requirement specs.
3. Basic Data Analytics.
4. Experience in Financial Markets

Desirable Skills

Experience in Credit derivatives or debt instruments

Murex

Traits We Look For In Our Candidates:

1. Attention to details
2. Team player
3. Pro-active.
4. Logical Thinking.
5. Clarity of Thoughts.

Department: Parts Solutions/Spare Parts

The Sales Administration Analyst is responsible for the order fulfilment process, which includes handling point of sales inquiries, order processing, shipment and delivery of orders to the customer. He/She is also responsible for engaging customers, distributors, sales offices to ensure work targets and deadlines are being met. He or she will assist the Manager on work improvements to meet the department's business targets. Systematic and logical, he/she is required to assist customers in fulfilling orders and understand customer needs.

Basic Responsibilities

• Coordinate and process internal and external parts purchase orders
• Handle AR collections related tasks
• Handle customer registration and changes to credit facilities extended
• Ensure customers' requests and orders are fulfilled timely and accurately to achieve department's targets
• Support sales administration operations by maintaining database of customers
• Perform business administration tasks and apply operational policies, standards and procedures
• Handle enquiries, quotations and orders of products and services
• Provide good service to customers in fulfilling orders and also to understand customer needs
• Execute logistics services that meet customer requirements

Requirements:

• Diploma in any discipline, or relevant experience
• IT literacy, with proficiency in Microsoft Excel
• Good team-player and able to work in a fast-paced environment

Island-wide company transport provided

5-day work week

Work in Tuas

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (PREFERRED)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (PREFERRED)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (PREFERRED)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission – eliminating unfairness to enable trust for the world. 

Responsibilities

 As a Senior Data Analyst (Risk), you will be involved in supporting the risk operations by retrieving meaningful and relevant information from large databases, conducting data analysis to discover fraud trends and patterns. Thereafter, helping in designing long-term solutions to fight fraud. The insights you provide will contribute towards optimizing risk management strategies and creating business value by enabling trust for our clients.

• Handle end to end process from retrieving data, data analysis, deriving insights, summarizing, and presenting recommended actions to stakeholders in order for us to stay ahead of new and unknown fraud. 
• Utilize statistical tools to identify areas of potential fraud risk and/or potential areas of improvements to current fraud detection mechanisms. 
• Collect, validate, and clean data from various sources to ensure data accuracy and reliability. 
• Optimize fraud detection by rapidly identifying emerging fraud trends through data-driven analysis in complex and large dataset such as device metadata, user data, payment data – and coming up with proposals to address them and preventing future occurrence. 
• Improve and maintain dashboards to provide visibility of key metrics and fraud patterns for relevant stakeholders. 

• At least 5 years of experience as a hands-on data analyst. 
• Minimum Bachelor’s Degree in Computer Science, Data Sciences, Statistics, Mathematics, or other related fields. 
• Working experience in handling large-scale unstructured data. 
• Proficiency in SQL or other data handling tools. 
• Experience in using business intelligence tools such as Tableau, Qlik Sense, and Microsoft Excel. 
• Experience with any data analysis tools such as Python, R, SPSS and SAS. 
• Ability to take initiative in a fast-moving and dynamic environments, and take timely actions to prevent risk of fraud. 

Job Info:

• Salary: Basic from $2900 - $4000 + AWS + VB + Incentive (Quarterly)
• Working Hour: Monday - Friday (8:30am - 5:30pm)
• Location: Bukit Batok MRT

Job Scope:

• Manage the product we distribute, overseeing all aspects of product management
• Provide pre-sale and post-sale application and sales support by analyzing customer needs and recommending appropriate solutions
• Prepare and present application and solution proposals based on customer requirements
• Offer technical and application support, responding to customer queries and issues via telephone or email
• Conduct product training and demonstrations for customers
• Collaborate with the sales team to maintain and strengthen relationships with existing customers
• Use product application knowledge to showcase how our products can better meet potential customers' needs compared to competing options
• Develop strong relationships with our product's principal and relay customer feedback to them for service and product enhancements
• Enhance customer relationships by adding value to their needs and building strong connections.

Requirements:

• Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronics
• Entry level candidates are welcome to apply
• Passion for automation, with creative and adaptive approaches
• Training on products will be provided
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Summary:

We are seeking a highly skilled and motivated Business Analyst who is fluent in both Mandarin and English, with substantial experience in Anaplan. The successful candidate will be responsible for analyzing business processes, developing solutions, and working closely with stakeholders to implement Anaplan-based models that drive business efficiency and decision-making.

Key Responsibilities:

• Business Analysis:
• Conduct thorough analysis of business processes and requirements.
• Develop and document business requirements, functional specifications, and business processes.
• Identify areas for improvement and propose solutions to enhance business performance.
• Anaplan Implementation and Management:
• Design, build, and maintain Anaplan models and modules.
• Collaborate with cross-functional teams to gather requirements and translate them into Anaplan solutions.
• Provide ongoing support and maintenance for Anaplan applications.
• Stakeholder Collaboration:
• Liaise with stakeholders, including business leaders and IT teams, to ensure alignment and effective communication.
• Conduct training sessions and workshops for end-users to maximize the use of Anaplan solutions.
• Data Management and Analysis:
• Analyze large datasets to extract actionable insights and support decision-making.
• Ensure data integrity and accuracy within Anaplan models.
• Reporting and Documentation:
• Develop and maintain detailed documentation for Anaplan models and business processes.
• Create and distribute regular reports and dashboards to stakeholders.

Qualifications:

• Language Skills:
• Fluency in both Mandarin and English, with excellent written and verbal communication skills in both languages.
• Education and Experience:
• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• Minimum of [X] years of experience as a Business Analyst, with a focus on Anaplan implementation and management.
• Proven experience working in a bilingual environment.
• Technical Skills:
• Proficient in Anaplan, including model building, maintenance, and optimization.
• Strong understanding of data management, analysis, and reporting.
• Familiarity with other business intelligence tools (e.g., Excel, SQL, Power BI) is a plus.
• Analytical and Problem-Solving Skills:
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Excellent problem-solving skills and attention to detail.
• Interpersonal Skills:
• Strong interpersonal and communication skills, with the ability to work effectively with diverse teams.
• Demonstrated ability to manage multiple priorities and meet deadlines.

Job Descriptions:

* Perform System deployment, implementation, testing and documentation, maintenance and optimization of Software Application.

* Develop technical specifications, design, coding, data security, implementation, integration, documentation and user guide for computer, server and cloud computing

* Provide technical support in daily operational administration and field support.

* Perform in-house proof of concept, research and testing

* Perform Systems Development Life Cycle (SDLC) methodology.

* Perform Support & Engineering services

* Install, configure, troubleshoot and administration of cybersecurity / system infrastructure/ networking / Windows servers / Disk storage / Cloud Management.

* Perform backup, disk space housekeeping, and creation/deletion of user accounts.

* Provide direct support to other employee on IT Related matter

Job Requirements:

* Diploma or Degree in Computer Science, IT or Computer Engineering

* 1-2 Years of similar working experience, Fresh graduate are welcome

* Experience in system integration work.

* Experience in database such as Oracle, MS SQL Server, Informix, NoSQL time-series databases

* Programming experience in .Net, VB and C/C++.

* Experience in implementing Cloud computing, ASP.NET, Web Service and desktop applications

* Developed websites with PHP, HTML, Ajax, JSON and jQuery is a plus

* Skilled in enterprise technical architecture

* Well versed in Cloud Management, Server Management such as MS Windows, Red Hat Enterprise Linux

* Virtualization platforms such as VMware ESX and Microsoft Hyper-V

* Operating System Clustering such as Windows, Red Hat, Hardware load balancing

* Server skillsets in Ms SQL, IIS, Group policy, Active directory, Backup & Recovery, Monitoring,

* Networking skills, LAN, Wifi, Cyber Security, DHCP, DNS, etc

* Security hardening of Windows and Redhat Servers is an advantage

* Disk and tape storage technologies

* Possess good verbal/written communication and interpersonal skills

* To stay abreast of new product and technologies in IT infrastructure data management solution.

* Quick learner in languages, pragmatic in solution delivery

Interested applicant please send resume with expected remuneration to [email protected]

We regret that only shortlisted candidates will be notified