Has experience in middleware administration in large enterprise environment that support mission critical systems

Candidate must be a hands-on and experienced worker who can deliver the work immediately or with less supervision

(a) At least 6 years of working experience in managing or maintaining Microsoft Windows, Oracle Solaris/Unix and/or Redhat/Linux Server in a virtualised environment such as

VMware or Hyper-V, with Internet and Intranet Web Applications.

(a) At least 6 years of working experience as MS SQL Server Database Administrator, including 1-2 year of experience with clustered database environment and supporting high availability. Exposure to other database platform such as Oracle DB, MongoDB and Maria

DB will be advantageous.

(a) At least 6 years of working experience in mainframe infrastructure administration specialising in z/OS, CICS, Mainframe network or good working knowledge in Enterprise Storage and related software (e.g. EMC TimeFinder, SRDF, CA1), USS, MQSeries and

Automated Operations Software (e.g. CA-ESP, CA-Dispatch, CA Solve, CA-NetMaster)

(b) Possess a strong understanding of security practices in server, database, and network is

important.

(c) Relevant technical certifications in the administration and troubleshooting of the

following products will be advantageous:

i) Microsoft Windows Server

ii) Redhat (Linux) Server

iii) VMware Hypervisor

iv) Microsoft SQL Server

v) Oracle DB Server

vi) CISCO Networks

vii) Checkpoint Firewall

viii) Palo Alto Networks Firewall

(d) Good Project Management experience and skills.

(e) Certifications in IT Project Management will be advantageous.

(f) Self-motivated, dedicated, committed and resulted-oriented team player with strong

initiative, ownership and possess good inter-personal and analytical skills.

(g) The candidate shall be required to perform some or all of the following duties according

to the area he/she is assigned to support:

i) Assist in the management of Operations, Service Levels and Contract Administration

of the technologies and infrastructures deployed by the Board.

ii) Assist in the IT Service Management processes, which cover Service Level Management, Incident and Problem Management, Change and Release Management, Configuration Management, Capacity Management, Availability Management, Backup

and Recovery Management and Security Management.

iii) Provide governance on the service provided by the Service Provider.

iv) Manage the escalation processes and perform service recovery for incidents that

directly impact services or users.

v) Conduct internal security reviews and assist in internal and external audits.

vi) Support user projects involving infrastructure acquisitions and evaluations.

vii) Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs.

Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.

viii) Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

ix) Continually exploit technological advancements or new processes to improve on the

robustness, performance or resilience of existing operations and services.

Sales Support Assistant

Responsibilities

• Perform the daily trading administrative tasks.
• Customer services support.
• Prepare purchase/sales quotation and purchase/sales orders.
• Generate and prepare sales reports.
• Co-ordination Import & export shipment documentation.
• Work closely with Trade Team and follow up on schedule.

Requirements

• Candidate must possess at least GCE N Level or Business Certification with minimum 1 year of relevant work experience.
• Entry level candidates are welcome to apply too
• Able to communicate in English and Mandarin to liaise with mandarin speaking clients
• Proficient in MS Office application is essential
• Meticulous with details, independent and also a team player
• 5 days work week
• Salary compensate with experience

Key Accountabilities:

• Undertake the assignments on one's own such as commissioning, installation, maintenance, trouble-shooting and repair/overhaul for MTU engines and associated product
• Capable of resolving technical matters and completing services according to the works order for acceptance by the customers.
• Conduct acceptance test of equipment and systems with customers or customer representatives.
• Carry out repair/adjustment if required.
• Provide service/investigation reports where applicable.
• Prepare and submit travel report on work progress as well as completion of project.

Requirements:

• Minimum Diploma/Degree in Mechanical or Marine Engineering.
• At least 2 – 3 years of experience in the diesel engine/generator industry.
• Experience in troubleshooting, project handling/execution, servicing and commissioning.
• Communicates effectively, has a strong initiative and ability to work under pressure.
• Possess logical and analytical skills
• Highly independent, and an excellent team player.

• Perform a comprehensive and full spectrum of administrative support for mobilization and demobilization.
• Liaise with clients on documentation submission for offshore projects
• Assist in travel arrangements such as preparing itineraries, booking of flights, visa & hotel reservations
• Assisting the compilation, and validation of travel expenses and claims submitted by travel agencies and sub-contractors
• Schedule, plan, and liaise logistical details for training and medical appointments.
• Assist with calendar management, courier handling, scanning & photocopying
• Prepare correspondence, Minutes of meetings, Memo, RFI, and transmittal and responsible for their distribution to department / Client & filing
• Ordering of corporate gifts and booking of events places

Working Location: Yishun/ Woodlands

Description

• Assist in day-to-day administrative tasks, including but not limited scanning, filing, and document preparation.

• Book flight tickets and make travel arrangement for staffs.

• Support the team in organizing meetings, scheduling appointments, and maintaining calendars.

• Other adhoc duties assigned by Management

Requirements

• Basic Computer and MS knowledge

• Experience in Filing and other basic admin Duties

• Preferably Singaporean / SPR

Job Info:

• Salary: Basic up to $3300 + AWS + VB
• Working Hour: Monday - Friday (8am-5.15pm/8.30am-5.45pm/9am-6.15pm)
• Location: Tai Seng

Job Scope:

• Utilize various communication channels including emails, phone calls, and other mediums to effectively address client concerns and resolve issues
• Respond promptly to sales inquiries from customers, collaborating closely with the operational team to facilitate order delivery
• Maintain adequate stock levels to meet customer demand
• Engage in negotiations and finalize deals, while also handling customer feedback
• Take the lead in providing operational support to sales by following up with new customers for required information and documentation
• Manage day-to-day operational aspects of order fulfillment and customer service
• Process customer orders, including price quotations, stock checks, issuing Proforma invoices, and confirming shipment schedules
• Serve as the primary point of contact for customers regarding product pricing and stock availability
• Coordinate with Logistics and Accounting departments to ensure seamless order shipments
• Prepare necessary documents such as Purchase Orders, Pick Lists, Invoices, and inventory checklists
• Generate daily, weekly, and monthly sales reports
• Stay updated on product information, pricing changes, and distribute sales materials to distributors as needed

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.

Mandatory Skills

Responsibilities

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements:

· At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management.

· Experience in application implementation projects in financial institutions would be advantageous.

· Strong analytical and problem-solving skills.

· Ability to perform impact analysis in a structured manner.

· Good verbal & written communication skills.

· Proactive and able to work independently and under pressure.

· With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Mandatory Must-have Tech Skills / Framework:

Core technical competency must require:

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences:

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

Mandatory Skills

Job and Responsibilities :-

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements :-

• Experience in application implementation projects in financial institutions would be advantageous.
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment
• Core technical competency must require:
• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences: -

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Core technical competency must require: -

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences :-

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

Mandatory Skills

Job and Responsibilities :-

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements :-

• Experience in application implementation projects in financial institutions would be advantageous.
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment
• Core technical competency must require:
• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences: -

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Core technical competency must require: -

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences :-

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

Mandatory Skills

Responsibilities

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements:

· At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management.

· Experience in application implementation projects in financial institutions would be advantageous.

· Strong analytical and problem-solving skills.

· Ability to perform impact analysis in a structured manner.

· Good verbal & written communication skills.

· Proactive and able to work independently and under pressure.

· With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Mandatory Must-have Tech Skills / Framework:

Core technical competency must require:

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences:

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

his position is part of the Quality Control Department reporting to the QC Manager and will be located in Benoi, Singapore.

In this role, you will have the opportunity to:

• Carry out day-to-day testing including preparation of standards and samples and escalating the failed and risky products.
• Support plant initiatives on PSP, 5S, ESH, Engagement and Kaizen.
• Support to drive lab vision, ensure execution of lab vision to meet company business and production requirement.

The essential requirements of the job include:

• Minimum ITE/ Higher Nitec/ Diploma in related Science.
• Ability to read/write in English.
• Computer skills – Excel, Word, Typing and Data entry skills.
• Working in 8 hours shift in a cleanroom environment with the gowning procedure.

It would be a plus if you also possess previous experience in:

• Exposure experience to ICP-MS / GC-MS / Liquid Particle Counter/ TOC.
• Good understanding of GMP, GDP, GLP and Quality parameters in QC operations.

Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.

Summary:

• Salary $2500 - $4000
• Good Company Benefits: Performance Bonus, Incentive Trip, Salary Increment
• Monday to Friday, office hours

Responsibilities

• Understand client's business operation and work closely with client to identify manpower requirement
• Develop and implement talent acquisition strategies
• Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline
• Effectively engage employees with daily operations needs
• Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required
• Be the point of contact to deliver value added services to both management and employees
• Others ad hoc duties as assigned

Additional Information:

• Good interpersonal and communication skills
• Ability to work independently as well as a good team player
• Ability to multi-task in a fast-past environment

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Shun Kee (June)
Registration No: R1984521
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Mandatory Skills

Job and Responsibilities :-

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements :-

• Experience in application implementation projects in financial institutions would be advantageous.
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment
• Core technical competency must require:
• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences: -

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Core technical competency must require: -

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences :-

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

This position is part of the Quality Control Department reporting to the QC Manager and will be located in Benoi, Singapore.

In this role, you will have the opportunity to:

• Carry out day-to-day testing including preparation of standards and samples and escalating the failed and risky products.
• Support plant initiatives on PSP, 5S, ESH, Engagement and Kaizen.
• Support to drive lab vision, ensure execution of lab vision to meet company business and production requirement.

The essential requirements of the job include:

• Minimum Diploma in related Science.
• Minimum 3 years of experience in routine QC operations.
• Ability to read/write in English.
• Computer skills – Excel, Word, Typing and Data entry skills.
• Working in 8 hours shift in a cleanroom environment with the gowning procedure.

It would be a plus if you also possess previous experience in:

• Exposure experience to ICP-MS / GC-MS / Liquid Particle Counter/ TOC.
• Good understanding of GMP, GDP, GLP and Quality parameters in QC operations.

Pall Corporation, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.

Mandatory Skills

Responsibilities

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements:

· At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management.

· Experience in application implementation projects in financial institutions would be advantageous.

· Strong analytical and problem-solving skills.

· Ability to perform impact analysis in a structured manner.

· Good verbal & written communication skills.

· Proactive and able to work independently and under pressure.

· With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Mandatory Must-have Tech Skills / Framework:

Core technical competency must require:

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences:

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects

IT Systems Analyst

• Basic $2900-$4100 (salary will commensurate with experience)
  HP Allowance: $60
• Bonus and Flexi Benefits provided
• Monday-Friday: 08:30 AM - 05:30 PM
• Location:Tuas (Company bus at 0800 @Tuas Crescent MRT Exit B bus stop)

Job Scope

• Participate in the Microsoft Dynamics CRM 2013 Upgrade Project.
• Provide on-site support for the company's existing CRM system, ensuring smooth operations and resolving technical issues or user queries.
• Proactively gather and consolidate user feedback, analyzing suggestions, concerns, and enhancement requests.
• Conduct training sessions for the company's sales users, responding promptly to training requests and providing ongoing guidance.
• Collect and consolidate user feedback, and follow up with the vendor.
• Continuously update and maintain user manuals to reflect the latest features, enhancements, and best practices of the CRM system.
• Extend support to other sites as needed.

Requirements

• Diploma/Degree in IT or equivalent.
• Proficiency with Windows OS and common internet browsers.
• Relevant experience with Microsoft Dynamics CRM and other Microsoft products such as SQL Server, SSID, SSRS advantageous.
• Independent and fast learner, with ability to quickly grasp the intricacies of the CRM system (comprehensive on the job training will be provided).

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

KAM SHWU MIN | EA Personnel No.: R22111811

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking for a Product Technical Support specialist to join our Smart Technologies team to support the needs of our Smart Technologies Division through the next phase of the growth and development roadmap.

Office Location

• Tradehub 21 (Boon Lay Way; between Clementi & Jurong East MRT stations)

Job Descriptions

• Testing and Commissioning of mass scaled loT systems (not limited to LoRaWAN, BLE, SigFox, ZigBee, NBloT, etc)
• Perform hands-on site work to support M&E works
• Testing of loT sensory and electrical equipment on site
• Reporting test results in accordance with the company standards/SOPs
• Coordinate with other technical staffs, both locally and overseas
• Opportunities to work with clients from various industries
• Ad-hoc duties as may be assigned from time to time.

Job Requirements

• Basic knowledge of electrical installation
• Entry level candidates from ITE are welcome
• On the job training· Ability to work independently and collaboratively within a team.
• Prior experience in testing of electronic device is a plus.
• Proactive problem-solving and critical-thinking skills.

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• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects

Mandatory Skills

Job Overview

This Business Analyst role requires someone with a background in frontend banking and experience in drafting frontend user requirements and user stories.

Responsibilities:

• Re-engineer the end-to-end process, analyze, and review operational solutions.
• Conduct requirement gathering workshops, review, and document requirement artifacts.
• Review functional specifications and process defined documents.
• Coordinate and ensure UAT test plans and test cases are executed within the UAT schedule.
• Provide post-production support, review production issues, and track them to closure.
• Collaborate closely with regional and country teams to ensure timely project delivery.

Requirements:

• Must have experience working in the banking domain.
• Minimum 3-5 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, specifically in Consumer Banking Operations and Corporate Banking Operations.
• A hands-on team player who can see the big picture, possesses a can-do attitude, and can handle ambiguity in a fast-paced environment.
• Strong interpersonal, coordination, and planning skills.
• Proficient in understanding public web or customer-facing applications.
• Skilled in utilizing tools like JIRA to document requirements effectively.
• Capable of providing guidance to the Tech team regarding new requirements.
• Effective in communicating with stakeholders from diverse backgrounds.
• Capable of regularly updating management on the progress of these initiatives.