Job Description:

The role supports the Compliance team in managing regulatory compliance projects, working with key stakeholders, including the Head of Regulatory Liaison, Conduct and Culture, and the Chief Compliance Officer. The candidate should have strong project management skills, attention to detail, and a deep understanding of regulatory compliance.

Key Responsibilities:

• Plan, execute, and manage regulatory compliance projects, ensuring adherence to timelines and quality standards.
• Provide regulatory compliance advice to management and stakeholders.
• Maintain project documentation, including plans, status reports, and compliance records.
• Serve as the main point of contact for regulatory compliance projects, providing updates to the team and stakeholders.
• Interpret complex regulatory legislation and industry standards.

Job Qualifications:

• 5+ years of regulatory compliance experience, preferably in the insurance industry.
• Proficiency in the Insurance Act, Financial Advisers Act, and industry requirements.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication, organizational, and time management abilities.
• Proficiency in project management tools and Microsoft Office Suite.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

• Salary up to $4,300 with variable bonus
• Working location: Queenstown
• Experience in CRM is a MUST

Responsibilities:

• Conduct regular checks on dealer showrooms and service centers to ensure compliance with requirements.
• Manage and lead franchise brand ownership benefits programs and CRM activities.
• Manage CRM functions and processes to engage current and future customers.
• Oversee the Customer Feedback Management (CFM) system, ensuring live cases are closely monitored and promptly resolved.
• Acknowledge and address customer complaints/feedback within 24 hours, via phone or written acknowledgment.
• Follow up with low-scoring survey customers, working with stakeholders to resolve concerns.
• Manage the customer database to introduce loyalty programs
• Provide marketing support in terms of administration, customer service, and events

Requirement:

• Diploma in Business/Marketing or equivalent.
• 1 to 3 years of experience in a customer-facing work environment, including managing IT administration, such as Salesforce.
• Proficiency in Microsoft Office applications, particularly MS PowerPoint.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Job Summary

The mission of Pacific Reseller Operations is to be the voice of Reseller Channel within Operations to ensure our products are in the right places at the right time, supporting Sales and our Partners to achieve Apple’s financial goals. We are focused on managing our supply chain as efficiently as possible, in order to maximise sell through while aiming for a frictionless Channel fulfilment experience for our partners. Within the Reseller Operations team, the Channel Fulfilment Analyst is responsible for ensuring orders and returns are managed, executed and delivered on time and applying analytics and insights to streamline or automate fulfilment processes in support of Apple’s Weekly Channel Fulfilment to Resellers.

Description

• Independently process Order and/or Returns Management activities and manage Reseller inquiries (Order Cancellations, Repricing, Returns & Delivery Escalations) in accordance to Standard Operating Procedures (SOP), Target Service Levels (SLA) and SOX requirements
• Define and lead the rollout of New Product Introduction Order Management Activities such as System Configurations and Order Transition Plans when required
  Champion and continuously improve Channel Fulfilment, Order and/or Returns Management processes or Standard Operating Procedures (SOP) for sub-regions and/or lines of businesses
  Responsible for driving key fulfilment, cost, work driver and service level metrics (KPIs) by identifying and root causing issues, developing scalable preventive solutions and leading its rollout
• Participate and/or represent Regional/Global Capital Improvement Projects including Business Requirements Definition and User Acceptance Testing (UAT)
• Coach and train Channel Fulfilment Analysts on Fulfilment, Order and/or Returns Processes

Key Qualifications

• 4 years of experience in an Operations role such as Operations Management, Industrial Engineering, Returns & Delivery Management and/or Logistics. Experience in Order or Returns Management is preferred
• Strong verbal and written communicator with the ability to articulate complex issues, findings or analysis to senior management in a clear and concise manner
• Demonstrate attention to details, capability to manage and prioritise competing tasks and ability to deliver quality results under compressed timelines
• Proven analytical problem solver with ability to root cause complex issues using analytics to resolve and design short term remediation and/or long term improvement initiatives within and across functional departments
• Strong relationship management and interpersonal skills with the ability to build new and strengthen existing relationships with cross functional stakeholders and senior management
• Experience in customs and/or regulations within Asian countries is an added advantage
• Knowledge/experience of working on SAP is an added advantage
• Proven expertise with data analytics and visualisation tools such as Excel, Tableau, Macros etc

Education & Experience
Bachelor’s Degree in fields such as Engineering, Statistics, Mathematics, Operations, Business Management or Finance is preferred.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Cash Securities Settlement Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Process securities transactions, provide analytic input for traders and aid in review of derivative products
• Identify and resolve securities and derivative settlement issues, and make process improvement recommendations to leadership
• Analyze moderately complex reports to satisfy management requirements, aid in control activities, and contribute to the launch of product services
• Monitor and suggest solutions to errors to minimize risk to the bank, through an intermediate knowledge of procedural requirements
• Escalate transaction processing issues to the appropriate department and collaborate on a solution
• Design and analyze moderately complex reports, in coordination with standards set by direct leadership
• Assist with control activities, and the launch of new products and services
• Ensure processes adhere to audit and control policies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 3-5 years of relevant experience
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Ability to work in a fast-paced environment
• Demonstrated knowledge of macros
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, or Finance

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

• Serve as the primary expert for bank users on the Supply Chain Finance platform and its ecosystem.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including ticket creation, progress tracking, and coordination with internal teams for data extraction.
• Provide in-depth support and troubleshooting for production incidents on the Supply Chain Finance platform, collaborating with internal and external stakeholders to analyze impacts, implement workarounds, and identify root causes.
• Work with the System Owner and Incident Manager to develop and maintain the Operational Knowledge Base and incident process management, specifically focusing on the Supply Chain Finance ecosystem. Create and update documentation, collaborating with the project team to stay updated on new enhancements and releases.
• Validate the platform after any scheduled or unscheduled patching activities related to the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during disaster recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.
• Identify and escalate potential risks to relevant parties promptly.
• Participate in system restoration activities during disaster recovery exercises.
• Perform other duties as assigned.

Job requirements:

• Diploma or Bachelor's degree in Computer Science, Information Technology, Finance, or Economics.
• Minimum of 9 years of experience in application or system support, preferably in the finance industry.
• Possess expertise in Supplier Finance, Accounts Receivable Purchase, and Dynamic Discounting products, including middle-office and back-office operations like funding and payments.
• Experienced in using the Finshare Platform (by Premium Technology).
• Familiar with enterprise application support environments, interacting with developers, infrastructure teams, service desks, and business users.
• Proficient in scripting languages like DOS and Shell Scripting.
• Excellent communication, interpersonal, and presentation abilities.
• Strong judgment and decision-making skills to effectively analyze and resolve problems.
• Demonstrated accountability and ownership of work outcomes.
• Self-motivated and results-oriented, committed to delivering high-quality work on time.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24982

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

We are seeking a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success.

Key Responsibilities:

Application Deployment and Support

• Assist in the deployment of enterprise-level applications, ensuring smooth implementation and minimal disruption.
• Troubleshoot and resolve application issues using SQL queries and other diagnostic tools.

Business Process Evaluation

• Analyze current business processes to identify inefficiencies and recommend solutions for improvement.

Requirements Gathering and Analysis

• Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with organizational goals.
• Document findings and communicate them effectively to relevant teams.

User Acceptance Testing (UAT)

• Conduct UAT to validate applications meet quality and functional specifications.

Stakeholder Collaboration

• Engage with stakeholders to gather critical insights and produce clear, actionable reports.

Project Coordination

• Support project management tasks, including developing plans, tracking progress, and ensuring timely delivery.

Qualifications and Skills:

• Proven experience in IT application support or a similar role.
• Proficiency in troubleshooting application issues using SQL.
• Strong analytical and problem-solving skills.
• Excellent documentation and communication abilities.
• Experience in user acceptance testing and application deployment.
• Familiarity with project management practices is an advantage.

Why Join Us?

Joining our consultancy means being part of a collaborative team that works on impactful projects for leading enterprises. This role offers opportunities to enhance your skills and contribute to delivering high-quality IT solutions.

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Mandatory Skills

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Job Scope:

• Assist users with technical issues related to software applications
• Analyze and troubleshoot software and application-related problems
• Create and maintain support process documentation and knowledge base articles
• Help with the installation, configuration, and updates of applications
• Work with development teams to report bugs and relay user feedback
• Provide training sessions to improve user understanding of software applications
• Track application performance metrics and user satisfaction
• Escalate complex issues to higher-level technical teams as needed
• Regularly communicate with clients to address their needs and provide updates
• Participate in testing new software versions or features prior to release

Requirements:

• Degree in Electronics, Electrical Engineering, Industrial Engineering, or Mechatronics
• Entry-level candidates are welcome; no prior experience required
• Passion for automation with a creative and adaptive mindset
• Strong communication skills to convey technical concepts effectively
• Product training will be provided
• Knowledge of PLC, Control/Automation, and IoT is advantageous
• 1 to 2 years of experience preferred

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities:

1. Responsible for sanding and preparing surfaces for painting.

2. Ability to mix paint to create desired colours for products.

3. Apply paint to products within the assigned schedule and maintain quality standards.

4. To perform work within the guidelines of all safety and regulatory regulations.

5. Perform such other duties as assigned to him by his superiors.

6. Performs such other duties as assigned to him by his superiors

Job Requirements

1. Must have an educational background in aviation, Or

2. NITEC / Higher NITEC, preferably in an Engineering discipline

3. At least 1 years of working experience in the aviation industry, excluding OJT.

4. Ability to perform tasks in high-noise areas and at great heights.

5. Able to work in a warm and humid environment.

6. Able to communicate effectively verbally in writing in standard English.

7. Able to work rotating shifts, including weekends and public holidays.

• Conduct laboratory tests and analysis in compliance with established laboratory standards, policies and processes, and record all findings accurately.
• Perform analysis at site laboratories or at field assignments.
• Prepare and standardize reagents and test solutions.
• Review, question and repeat results if suspicious results are encountered.
• Represent the Laboratory as witness at third party and refinery laboratory.
• Maintain cleanliness and safety of the laboratory, including apparatus, equipment and materials used.
• Assist in the practical training of new Analyst where assigned.
• Perform shift work and overtime when required.
• Perform any tasks as assigned by supervisor.
• Apply judgement and act according to SGS standards of ethics and integrity.

Requirements:

• Diploma in Science, Chemistry, Chemical Engineering or related fields.
  Minimum one year of relevant working experience in Oil, Gas & Chemical laboratory.
• Good knowledge of laboratory processes and safe handling of chemicals.
• Good knowledge and experience in handling Gas Chromatography and other scientific testing instruments.
• High attention to details, meticulous with good time management.
• Results and service-oriented.
• Team player with a positive working attitude.
• Able to multi-task and work independently within challenging timelines.

One North Consulting Pte Ltd; a Singapore based IT Services firm is currently hiring Senior Business Analyst with 6~10 years of experience as per details given below.

Interested Singapore Citizens / Singapore Permanent Residents can connect on email id - [email protected]

Job Description & Requirements: -

In this role, you will require in-depth understanding of business processes, and define the user cases / user story for applications. You will develop acceptance criteria to provide assurance for quality of the applications releases.

As part of this dynamic role, you will report to Lead Business Analyst, and work closely with business units and other IT teams.

Requirements:-

• Prior experience as a Business Analyst (6+ years) having in-depth understanding of the entire SDLC process
• 3+ years’ experience in the Insurance Domain would be preferred
• Prior experience in Software Development or knowledge of SDLC will be added advantage.
• Understand business process and define the business requirements in the form of use cases/user stories.
• Exposure to finance or actuarial concepts is advantageous.
• Experience with POS System will be advantageour.
• Able to create test plans, functional scenarios per requirements, carry out systems testing and assist with UATs
• Liaising and communicating with various stakeholders (application/tech teams, project team)
• End-to-End Software Delivery experience will be beneficial
• Experience and familiarity with platforms : Confluence, JIRA, MS OfficeSuite
• Create Test cases & test plan
• Provide & share knowledge to other team members

Roles & Responsibilities:-

• Managing Project initiatives
• Strong Business Analysis experience using Agile framework.
• Build Traceability matrix from Product Backlog and develop user stories for each Sprint.
• Manage the business, IT and the users.
• Passion for agile, strong collaboration skills and ability to work across multiple and diverse clients, internal projects and teams.
• Maintain Exceptional ability to drive delivery of software development projects, within a supportive and innovative culture.
• Provide end-user training

If interested, please email us your CV to [email protected]

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

The Investment Analyst will be responsible for conducting investment analysis, research/execution in public equity and private credit, financial modeling, portfolio management, and providing financial insights and recommendations. He/she will work closely with the investment team to evaluate potential investment opportunities and assist in the execution of investment strategies.

• Strong analytical skills and ability to evaluate investment opportunities

• Knowledge of investments, finance, and corporate finance

• Excellent problem-solving and critical thinking abilities

• Strong attention to detail and accuracy

• Bachelor's degree in Finance, Business, Economics, or related field

• At least 3 years of relevant working experiences

Applicants should have excellent academic results. A degree in Economics, Accounting, Business Administration or Engineering with a minimum of 3 years’ experience in corporate finance, private equity, investment banking, audit or related fields is a requirement. Past experience in equity/fixed income research and knowledge of financial analysis would be a pre-requisite.

Candidates who are fluent in Indonesian, Thai, Japanese and/or Chinese will also enjoy an added advantage. Successful applicants will enjoy opportunities to participate in the exciting and growing field of private equity and the opportunity will provide exposure to various industries in China and Asia. Incumbents can expect a challenging, rewarding and fulfilling work environment.

Job Description: -

a) Perform financial due diligence and analysis on prospective projects and recommend an investment decision.

b) Develop an investment policy aligned to the company strategy and an investment criteria for evaluating prospective projects

c) Develop complex financial models and analyses legal documents that enhance return on investment of projects and financial planning.

d) Preparation financial documents for presentation to potential and current investors on specific investments

e) Compile advisory reports and make informed recommendations on new investment opportunities and funds that could enhance or diversify portfolios

f) Liaising with other fund managers, legal advisers, stock market traders, stockbrokers and regulators with a view to expanding funding access while improving market perception.

g) Conducting market research on the industry and gather market intelligence to enhance

management of funds.

h) Ensuring that all investment compliance regulations are met.

i) Any other duties as may be assigned from time to time.

• Working Hours: Monday - Friday
• Location: Pioneer Road
• Nearest MRT: Tuas West Road MRT (5 mins walking distance)

Job Scopes:

• Conduct order processing through phone and email.
• Check and ensure orders are accurate before releasing to Production Team.
• Liaise with logistics team and ensure product deliver on time.
• Update sales and customer records.
• Assist to customer's feedback.
• Stay updated on company products and services.

Job Requirements:

• GCE ‘O’ Level and above.
• Posses experience in sales coordinator / sales administration and customer service.
• Bilingual in MANDARIN and ENGLISH to liaise with Mandarin-speaking clients.
• Singaporean only.

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 9828 5994 for confidential discussion.

*Only shortlisted candidates would be notified**

EA Personnel Name: Poh Sook Hooi
EA Personnel No: R23116335
EA License No: 15C7752

What you'll be doing

• Acting as the central point of contact for the HOD, managing calls, emails, and visitors
• Coordinating meetings, events, and logistics, including sourcing faculty appreciation gifts and handling last-minute adjustments
• Supporting operations by organising and collating resident funding documents and maintaining up-to-date databases
• Generating reports, maintaining accurate records, and publishing updates or announcements for stakeholders
• Managing the department’s faculty and resident databases, web pages, and email groups to ensure smooth information flow
• Providing support for office requests, event planning, and ad-hoc administrative assignments

What we're looking for

• Diploma level and above from recognised institution
• At least 2 years' experience in an administrative or secretarial support role, preferably in the healthcare industry
• Strong organisational and time management skills with the ability to multitask
• Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook)

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

a) 8.30am to 6.00pm (Monday to Friday) and
b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Duties:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Overview

In this role you will support the Business Development Manager in delivering business growth. You will be the expert in aligning company priorities by structuring and leading internal projects for optimising business and financial performance. This involves cross functional collaboration, helping departments evolve early-stage ideas and driving new initiatives forward. You will also gain experience across varied business functions including Human Resource, Operations, Customer Relationship Management, Finance and Marketing in the F&B industry. You will have the autonomy to lead projects that solve complex and ambiguous business challenges.

Responsibilities include

• Identify opportunities for Operations, Human Resource, New Business, New Product, Marketing and other business functions, with a focus on supporting business development
• Translate business ideas into concrete objectives and key results, and execute projects critical to LWB’s short and long-term growth
• Identify and draw on analytical tools and techniques to gather new insights, develop creative approaches and provide recommendations to organisational issues
• Review and configure current business processes and strategy to boost overall performance, increase efficiency and mitigate risks
• Review and update organisation policies
• Communicate findings on a regular basis to different levels in the organisation

Minimum qualifications

• BA/BSc degree from a reputable university (preferably in Business, Marketing, Finance or related discipline)
• Preferably some experience in the F&B or FMCG industry
• Fresh graduates with strong CCA track record are welcome to apply
• Excellent command of English in written and spoken

Job requirements

• Interest to gain experience in varied business functions
• Entrepreneurial and innovative spirit with a desire to get things done
• Excellent presentation, communication, interpersonal and negotiation skills
• Excellent analytical thinking and problem-solving skills
• Ability to work within deadlines and well-organised in handling multiple on-going projects
• Strong and proven track record of executing projects
• Meticulous with an eye for detail
• Eager to learn; comfortable rolling up your sleeves to understand operational level processes in F&B, and the next moment being part of a strategic discussion
• Display strong initiative and able to work independently with minimal supervision
• Proficient in Excel and PowerPoint

Responsibilities

Automate CFD Market Making trading strategies and develop scripts for trade execution.

Backtest trading strategies and algorithms.

Write test cases and user requirements for IT systems.

Conduct User Acceptance Testing (UAT).

Troubleshoot production issues and follow up with relevant stakeholders until resolution.

Requirements

Degree in any discipline, programming background preferred.

Prior work experience of at least 1 year in securities dealing / trading is preferred.

Proficiency in the major programming languages like VBA, C++.

Knowledge of risk and hedging concepts.

Certifications in CMFAS M1a, M5 & M6 and M6a is an advantage.

Primary duties and responsibilities:

• Propose and design solution to meet the business needs. Ensure a fully integrated system to meet the business needs within the stipulated timeframe and allocated resources using the OutSystems Rapid Application Development platform.

• Responsible for ensuring the proposed solution is aligned with the overall architecture design.

• Responsible for complying with the program standards, processes and technical standards defined for the project.

• Responsible for the design, development and implementation of all integration points and interfaces with SAP, any selected 3rd party software and othe applications/systems.

• Perform the following key activities:

• Run workshops; facilitate group discussions for requirement gathering, design and solutioning.
• Propose solutions to fulfil business requirements and recommend potential areas for streamlining.
• Document the business process flow using the tool identified for the project and ensure compliance of the rules and requirements.
• Design, document and develop programs according to functional specifications received and ensure the developed programs fulfil the business requirements
• Plan, identify, define and conduct System Integration Test and User Acceptance Test to ensure the proposed solution fulfil the business requirements.
• Collate information required for the authorization setup.
• Plan and define the data migration requirements as well as oversee the successful completion of the data migration activities to enable system implementation.
• Plan and prepare the training materials as well as to conduct the user training.
• Plan and perform the cutover for the modules assigned.
• Ensure programs developed pass the required vulnerability assessments and code quality inspections.
• Deliver all project documentations defined for the projects that minimally includes design specifications, program specifications, test cases, training materials, cutover execution plan and data migration specification.
• Provide on-site support where necessary.
• Troubleshoot any problems reported before and after implementation of solution.

• Ensure optimal system design and configuration of the application functionality.

• Ensure the quality of the deliverables.

• Participate in any quality assurance activities and resolve any risks or areas for improvement identified.

• Perform risk management which includes identification of risk; provision of mitigation solutions and management for risks.

• Responsible for the timely preparation and reporting of progress status updates to the Project Manager and other management, which include preparation and presentation in meetings.

Responsible to perform impact assessment on change requests, design and present solution to users, test and implement the solution to meet requirements within the stipulated timeframe.

• Review and troubleshoot reported cases and work with the internal/external teams to develop solution that will ensure integrity of the system and meet the business needs within the stipulated timeframe.

• Responsible to manage and resolve all problems reported and service requests received during the maintenance phase.

Pre-Requisites:

• Education Qualification:

• The candidate(s) should possess at least a Degree in Computer Science, Engineering or Equivalent.

• Competencies:

• Ability to communicate and articulate clearly to seek resolution of project issues.
• Good team player, responsible and conscientious.
• Ability to work independently and efficiently, managing timelines and expectations, and producing high quality deliverables (programs, documentation).
• Working Experience: Minimum four (4) years of Business Analyst experience with at least two (2) years as a Team Lead managing projects and people.

Primary duties and responsibilities:

• Propose and design solution to meet the business needs. Ensure a fully integrated system to meet the business needs within the stipulated timeframe and allocated resources using the OutSystems Rapid Application Development platform.

• Responsible for ensuring the proposed solution is aligned with the overall architecture design.

• Responsible for complying with the program standards, processes and technical standards defined for the project.

• Responsible for the design, development and implementation of all integration points and interfaces with SAP, any selected 3rd party software and other applications/systems.

• Perform the following key activities:

• Run workshops; facilitate group discussions for requirement gathering, design and solutioning.
• Propose solutions to fulfil business requirements and recommend potential areas or streamlining.
• Document the business process flow using the tool identified for the project and ensure compliance of the rules and requirements.
• Design, document and develop programs according to functional specifications received and ensure the developed programs fulfil the business requirements.
• Plan,identify, define and conduct System Integration Test and User Acceptance Test to ensure the proposed solution fulfil the business requirements.
• Collate information required for the authorization setup.
• Plan and define the data migration requirements as well as oversee the successful completion of the data migration activities to enable system implementation.
• Plan and prepare the training materials as well as to conduct the user training.
• Plan and perform the cutover for the modules assigned.
• Ensure programs developed pass the required vulnerability assessments and code quality inspections.
• Deliver all project documentations defined for the projects that minimally includes design specifications, program specifications, test cases, training materials, cutover execution plan and data migration specification.
• Provide on-site support where necessary.
• Troubleshoot any problems reported before and after implementation of solution.

• Ensure optimal system design and configuration of the application functionality.

• Ensure the quality of the deliverables.

• Participate in any quality assurance activities and resolve any risks or areas for improvement identified.

• Perform risk management which includes identification of risk; provision of mitigation solutions and management for risks.

• Responsible for the timely preparation and reporting of progress status updates to the Project Manager and other management, which include preparation and presentation in meetings.

Responsible to perform impact assessment on change requests, design and present solution to users, test and implement the solution to meet requirements within the stipulated timeframe.

• Review and troubleshoot reported cases and work with the internal/external teams to develop solution that will ensure integrity of the system and meet the business needs within the stipulated timeframe.

• Responsible to manage and resolve all problems reported and service requests received during the maintenance phase.

Pre-Requisites:

• Education Qualification:

• The candidate(s) should possess at least a Degree in Computer Science, Engineering or Equivalent.

• Competencies:

• Ability to communicate and articulate clearly to seek resolution of project issues.
• Good team player, responsible and conscientious.
• Ability to work independently and efficiently, managing timelines and expectations, and producing high quality deliverables (programs, documentation).
• Working Experience: Minimum four (4) years of Business Analyst experience with at least two (2) years as a Team Lead managing projects and people.

Responsibilities

• Prepare and deliver accurate management reports, including monthly forecasts and semi-annual budgets, with variance and trend analysis for the region.
• Assist in developing budgets and forecasts, ensuring they reflect strategic goals and business priorities.
• Analyze financial performance and key metrics to identify risks and opportunities for improvement.
• Work with various departments to collect and verify financial data, ensuring accuracy and timeliness.
• Provide analysis and insights that connect financial reports to business strategies.
• Prepare ad-hoc reports and analyses as needed to support management decisions.
• Handle other tasks as required.

Requirements:

• Degree in Accounting or equivalent qualification.
• At least 3 years of relevant experience.
• Good in numbers and data.
• Proficient in MS Office including Power BI, Vlookup, Pivot Table and PowerPoint.
• Excellent communication and presentation skills to engage with stakeholders.
• Detail-oriented, organized, and a team player.
• Self-motivated and able to work independently.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWR66RR9

• Min 3 years of experience.
• At least 5 years of data-related working experience, with at least 3 years of hands-on experience in data management and data analytics in the finance, investment, banking, and asset management industries.
• Good understanding of the principles, key controls and processes relating to data management.
• Good at working with details and is meticulous in operations and tasks.
• Good understanding of data modelling.
• Good understanding on OLTP, Data Lake, Lakehouse technologies that may include knowledge of Snowflake, S3, AWS Glue, DeltaLake, DataBricks.
• Good understanding of CI/CD pipelines, DevOps, DataOps, and their applicability in financial services.
• Experience in working with databases using database technologies (e.g. MS SQL, Snowflake, Redshift and PostgreSQL) and data integration products (e.g. Informatica, Data Factory, Bash).
• Extensive data-related experience in programming languages eg Python, SQL, Scala, Javascript, and similar.
• Experience in working with business intelligence and data visualization tools e.g. Tableau, PowerBI.
• Experience with SDLC methodology and/or agile methodologies like Scrum and Kanban and its related applications eg Confluence and JIRA.
• Good team player, with strong analytical skills and enjoys complex problem solving.
• Experience in data engineering platforms and virtualization eg Denodo, Jupyter, O365.
• Excellent written and spoken English and strong presentation skillsets.
• Strong inter-personal and people leadership skills to interact with diverse stakeholders.

Responsibilities:

• Working closely with data analysts and business end-users to implement and support data platforms using best-of-breed technology and methodology.
• Implement and design robust and scalable solutions to meet business needs and take operational considerations into account. Demonstrate technical expertise in the assigned areas.
• Manage operations and maintain SLAs. Implement automation in data management. Collaborate with data engineering, architecture, and governance.
• Perform data and metadata quality, modeling, lineage, cleansing, onboarding, registration, discoverability, access controls, migration, optimization, and cataloging. Execute, maintain and manage the whole data lifecycle.
• Conduct requirement workshops with stakeholders, analyze and translate business and other requirements holistically into data strategies, plans, and actions.
• Cover all aspects of data distribution and data service.
• Design and implement scalable data pipelines and data service modules with robustness in mind to support the growing demands from business users.
• Analyze and resolve day-to-day operational incidents and advisory to business users.
• Listen to upstream changes, perform impact analysis and mitigate-modify-implement.
• Do impact analysis, inform and distribute to downstream users and applications.
• Analyze systems operations data (SLAs, customer satisfaction, delivery quality, team efficiency etc.) to identify actionable trends for continual improvements.
• Data, application, and system checking and testing (eg UAT), CICD and go-live.

Job Descriptions:

• Receive training about BI (Business Intelligent) products, data analysis and project management;
• Execution of data validation, data mining and data analysis activities;
• Assist Lead Data Analyst (LDA) with BI project implementation leveraging Yonyou BI product (integrated with Yonyou EPR system and Cloud Platforms) ;
• Assist LDA in drafting the scope of BI project, and confirming the project timeline.
• Prepare technical documentation and other deliverables to meet the project requirements, and Summarize the best practice of software solution implementation project implementation.

Requirements:

• 3 years of experience in Data Analyzing preferably in the fields in Business applications and cloud solutions, ERP experience
• Graduated in Data Science, Information Technology, and Business Analyst.
• Preferably familiar with database tools such as SQL query and has experience in DBMS e.g. SQL Server, Oracle will have an advantage.
• Possess a strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue
• Excellent problem-solving and analytical skills and good verbal and written communication skills.
• A team contributor who can learn fast, perform under pressure and excel in a fast-paced environment.
• Fluency in both English and Mandarin is required to liaise with English and Mandarin-speaking associates.
• Will be based in Singapore and travel for overseas projects in Southeast Asia

Business Analyst - 2 Years Contract - Singapore

What's in it for you:

• Advanced technologies and Enterprise level projects
• Excellent Career Progression Opportunities awaits
• Built-from-Scratch environment
• In-house applications

Day-to-Day Responsibilities:

• Requirement Gathering: Work closely with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows, creating user stories, use cases, and functional specifications.
• Project Planning: Assist in defining project scope, objectives, and deliverables, supporting project management activities.
• Communication: Act as a liaison between business stakeholders and the development team, ensuring clear understanding of requirements and priorities.
• Solution Design: Collaborate with the development team to design solutions that meet business needs and technical capabilities.
• Testing and Validation: Participate in testing activities and facilitate user acceptance testing (UAT) to ensure solutions meet requirements.
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance efficiency and business operations.

Requirements:

• At least 3 years of working experience as a Business Analyst in software development
• Bachelor Degree in Computer Science, Engineering, Information Systems or related disciplines.
• Strong analytical, problem-solving skills and attention to detail
• Familiar with SQL and writing SQL queries
• Experience in running agile projects is preferred.

This is a 2 years contract position, renewable and convertible to permanent.

EA License Number: 16S8131

Recruiter License Number: R22105628