Jobs Responsibilities

• Support underwriters in reviewing documents, processing applications, and determining acceptance or rejection based on company guidelines.
• Assisting with underwriting various products, triaging inquiries, preparing underwriting information, and ensuring compliance with regulations and guidelines
• Other adhoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Customer Service Coordinator

Basic Salary: $2,000 - $2,300 + OT + AWS & variable Bonus
Working Days: Mon - Friday 9am -5.30pm | Alt Sat 9am – 1pm
Address: Jurong East

Responsibilities:

• Provide customer service support via phone and email.
• Attend to Customer’s enquires on product, RFQ and deliveries.
• Preparing of shipping document and import/export documentation.
• Monitor and ensure outgoing shipments being delivered as prescribed.
• Monitor and ensure incoming shipments being cleared timely.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Job Requirements:

• Min. 1 years of working experience in related field
• Proficient in MS office
• Able to commit OT as and when required

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

Art General duties

• To assist the art dept with acquisition of materials (receiving, DO processing of purchases, sorting and keeping purchases) as well as do paperwork for condemnation of obsolete or damaged items, carry out disposal
• To manage maintenance and upkeep of Art rooms and resources in the Art Block (6 Art rooms and Kiln room, Woodwork room, darkroom and other related areas, including art materials and assets. E.g, Drill press, Bend Saw, 3D printers)
• To supervise students at work when no teaching staff is around, invigilate tests and internal exams when called upon for assistance.
• To provide support in managing the attendance of Sec 1-4 AEP Centre students and communicate with sending schools and parents on results and other admin matters
• To oversee security of the art rooms by monitoring CCTV data, locking up rooms at 6pm.
• To provide support and logistical assistance for department and students’ participation (Eg SYF Art Festival) and organisation of art exhibitions (Eg in 2025, Art Festival)
• To assist in photo-documentation of students at work for purposes of T&L review
• To oversee any repairs or renovation works being carried out (E.g. Renovation of art gallery)

Music General duties

• To assist the music dept with acquisition of materials and resources/instruments, repair of instruments as well as all related admin related to procurement of goods or services (receiving, DO processing of purchases, sorting and keeping purchases)
• To assist in the maintenance and upkeep of the 5 music-learning rooms, including management of the library, cataloging and stock-taking
• To supervise students at work on occasions when teaching staff is not around.
• To oversee security of the art rooms by monitoring CCTV data, locking up rooms by 6pm during term time.
• To assist in setting up for lessons in terms of instruments / computer / electronic set up
• To assist in setting up of video cameras for practical examinations

Requirements

• GCE ‘O’ Level certification or its equivalent
• Have some prior experience in a makers space or art studio environment
• Have prior experience working on several projects or several teams concurrently.
• Good communication and interpersonal skills
• Good team player with a high level of initiative and independence.
• Proficient in MS Office and MS Excel
• Candidate with 2 years of prior working experience in schools, directly with students.

Working hours

• Mondays to Thursdays: 9:00am to 6:00pm, inclusive of 30 minutes lunch break
• Fridays: 9:00am to 5:30pm, inclusive of 30 minutes lunch break
• Service not required on Saturdays, Sundays except by special arrangement with off-in-lieu provision
• Service not required on gazetted public holidays

Working locations

• (School environment)

Additional info:

• Contract Period: From 16 January 2025 TO 15 January 2026
• With option to extend (Discretion)
• This is an outsourced role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

Position: Aftersales Support Executive

Working location : Boon Lay ( office)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Responsibilities

• Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests
• Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation
• Prepare and submit quotations to customers promptly
• Prepare and submit documents required by customers in their respective management systems
• Proactively update customers on their order status and shipment schedules
• Maintain accurate and updated records of spare parts price lists for customers
• Coordinate and liaise with customers, forwarders and internal departments to fulfil customers’ orders and ensure timely execution of shipments
• Prepare and submit documentation to assist customers with custom queries
• Work closely with internal teams to manage customers’ issues & solution implementation.

Requirements

• Degree or Diploma holder with at least 3 years of relevant working experience
• Candidates with more years of relevant working experience will be considered for senior position with higher remuneration
• Strong command of spoken and written English
• Able to speak Mandarin is an advantage (to liaise with Mandarin-speaking associates)
• Possess a customer-centric mindset
• Meticulous & hardworking with strong organizational and analytical skills
• Good self-drive and self-discipline with minimal supervision required and possess a 'Can Do' attitude
• High level of integrity and can be trusted in handling confidential information
• Able to work well in a team as well as being independent and pro-active
• Able to work under tight schedules and handle high volume of requests, yet remain composed and positive under difficult situations
• Able to work after office hours when required
• Have excellent communication, interpersonal and influencing skills to integrate with people of differing backgrounds
• Experience in managing multiple projects/engagements with short deadlines is an advantage
• Working hours: 8.30am - 5.30pm (Mon to Fri)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

• 5 Days (Mon-Fri)
• 830am-5pm
• $2,800-$3,800 + $120 Transport Allowance
• Sembawang

Responsibilities:

• Attend to client side to solve their machineries issue

Requirements:

• Knowledge of Electrical & Mechanical
• Few years of hands-on experience on repair & servicing of machineries
• Able to travel within short notice
• ITE or diploma Cert

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Who should apply? We want individuals who are:

• detail-oriented and conscientious
• always innovating for better ways to streamline processes
• collaborative and enjoy giving input
• fluent in English and good communicators
• able to commit min. 2 days a week

Working hours: Flexible (Within Office hours ie. 11am-6pm);

Students with days off between classes are more than welcome to apply!

Your day to day responsibilities:

Examples of Administrative support

- Scheduling of appointments with clients

- Take meeting minutes and execute agendas accordingly

- Any other ad-hoc tasks assigned

Events/B2B [ ad hoc]

- Initiate contact with vendors to express interest and request proposals or quotes

- Assist with event matters

- Create and Circulate Marketing content

* Credence is a Financial Advisory Agency and Students who'd like to learn more about the Banking and Finance Industry are welcome to apply as well!

Job Type: Part-time

Pay: Starts at $9 per hour

Interested applicants to send resume and role you are applying for to [email protected]

Highlights

• Standby support (Overseas timing)
• Global Derivatives Exchanges such as CME, EUREX, ICE, ASX, SGX or OSE
• Public & Private Cloud

Job Descriptions:

• Respond promptly to client support requests and inquiries.
• Troubleshoot and resolve issues with complex trading strategies.
• Collaborate with software and infrastructure engineers for expertise.
• Support trading applications and exchange connectivity for Global Derivatives Markets.
• Monitor critical systems and infrastructure, resolving or escalating issues as needed.
• Assist customers with order entry, risk management, and exchange connectivity issues.
• Analyze complex order and trade histories.
• Coordinate deployment and configuration of trading applications for new customers.
• Manage software enhancements and upgrades.
• Test and validate new software releases with exchanges and engineers.
• Support server and network upgrade projects with the infrastructure team.
• Provide seamless 24-hour customer support by liaising with overseas offices.

Requirements:

• Degree in Computer Science, Engineering, or related field.
• Experience with Linux OS, Linux-based server applications, and command line tools (grep, sed, awk).
• Familiarity with global derivatives exchanges (CME, EUREX, ICE, ASX, SGX, OSE) and exchange protocols (OmNet, ITCH/OUCH, FIX).
• Basic skills with tools like telnet, tcpdump, or ncat.
• Knowledge of relational databases, SQL, bash or perl scripting, and exposure to cloud providers like AWS.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

The Commercial and Investment Banking (CIB) Technology, Rates Production Management team consists of technical & initiative-taking professionals who passionately care about the stability of applications and provide with out of the box solutions for their betterment. The team manages the strategic initiatives across all the Commercial and Investment Banking (CIB) Rates applications for synthetic monitoring, DevOps, cloud adoptability, cyber-security, automation, capacity management, resiliency, hygiene and more.

As a Technology Support III within the Rates Production Management team of Commercial and Investment Banking (CIB) Technology, you will be tasked with ensuring the operational stability, availability, and performance of our production application flows. Your duties will encompass troubleshooting, maintaining, identifying, escalating, and resolving any interruptions in production service across all internally and externally developed systems. Moreover, you will play a crucial role in promoting a culture of continuous improvement to guarantee a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability

• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools

• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

• Work in daily shift starting 7am SGT and occasionally participate in weekend activities like resiliency tests

• Assist with the installation, configuration, and maintenance of front office systems and applications including onboarding new users and providing initial training for applications

• Manage production technology incidents to resolution, ensuring timely engagement, escalation and effective communication to business, technology, and vendor partners

• Document technical procedures, best practices, and solutions for future reference, focusing on front office applications

• Function as a key contributor in the continued development of tools, frameworks & technique to improve productivity, stability, quality and promote automation

• Help monitor and improve monitoring of the application suite and proactively fix potential issues

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science or equivalent experience

• Formal training or certification on technical support concepts and 3+ years applied experience troubleshooting, resolving, and maintaining information technology services

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud

• Experience in observability and monitoring tools and techniques

• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Ability to understand incredibly demanding nature of the trade floor, or eagerness to experience it

• Excellent critical thinking skills and the ability to troubleshoot complex technical issues

• Strong communication and people skills, with the ability to explain technical concepts to non-technical users

• Ability to work independently and as part of a team in a challenging environment

• Strong organizational skills and diligence

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting (Python preferred)

• Working understanding of public cloud (AWS preferred)

• Experience supporting Front office users within the financial services or investment banking industry (Fixed Income product knowledge preferred)

• Working understanding of eTrading flows (Dealer2Dealer, Dealer2Client)

• Experience with SQL queries, Geneos, Splunk, Datadog, Grafana

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=c3890ec8c962978e8cdd5c7b22542f22

Job Scope:

Art:

Main duty:

1. To assist the art dept with acquisition of materials (receiving, DO processing of purchases, sorting and keeping purchases) as well as do paperwork for condemnation of obsolete or damaged items, carry out disposal

2.To manage maintenance and upkeep of Art rooms and resources in the Art Block (6 Art rooms and Kiln room, Woodwork room, darkroom and other related areas, including art materials and assets. E.g, Drill press, Bend Saw, 3D printers)

3.To supervise students at work when no teaching staff is around, invigilate tests and internal exams when called upon for assistance.

4. To provide support in managing the attendance of Sec 1-4 AEP Centre students and communicate with sending schools and parents on results and other admin matters

5. To oversee security of the art rooms by monitoring CCTV data, locking up rooms at 6pm.

6. To provide support and logistical assistance for department and students’ participation (Eg SYF Art Festival) and organisation of art exhibitions (Eg in 2025, Art Festival)

7. To assist in photo-documentation of students at work for purposes of T&L review

8. To oversee any repairs or renovation works being carried out (Eg Renovation of art gallery)

Music:

Main duty:

1. To assist the music dept with acquisition of materials and resources/instruments, repair of instruments as well as all related admin related to procurement of goods or services (receiving, DO processing of purchases, sorting and keeping purchases)

2. To assist in the maintenance and upkeep of the 5 music-learning rooms, including management of the library, cataloguing and stock taking

3. To supervise students at work on occasions when teaching staff is not around.

4. To oversee security of the art rooms by monitoring CCTV data, locking up rooms by 6pm during term time.

5. To assist in setting up for lessons in terms of instruments / computer / electronic set up

7. To assist in setting up of video cameras for practical examinations

Working Arrangement:

Contract Duration: Jan 2025 - Jan 2026

Working Hours:

• Mondays to Thursdays: 9:00am to 6:00pm, inclusive of 45 minutes lunch break

• Fridays: 9:00am to 5:30pm, inclusive of 45 minutes lunch break

Salary:

$1800 (16 Jan 2025 - 30 Jun 2025)

$1980 (1 Jul 2025 - 15 Jan 2026)

Job Requirements:

a. Good communication and interpersonal skills

b. Good team player with a high level of initiative and independence.

c. Proficient in MS Office and Excel

d. Candidate with prior working experience in schools (at least in the last 2 consecutive years), directly with students.

EA License No.: 96C4864

Reg. No.: R22110485

Technical Support Engineer / Assistant Manager – Technical (Full time opening = Stability, Mechanical Engineering, industrial piping and instrumentation design)

Job Scope:

• Attend technical meetings and presentations with customers.

• Perform technical calculations (e.g., WFC, Thermowell design, thermistor) and issue certificates.

• Provide technical advice and propose solutions to meet customer needs.

• Design and prepare technical drawings using 2D AutoCAD.

• Liaise with headquarters on design changes and certification compliance (e.g., ATEX, IECEx).

• Plan work schedules and guide technical support engineers.

• Address and resolve technical issues for customers and internal teams.

• Collaborate with the sales team to understand and meet customer requirements.

Additional Skills

• Good interpersonal and communication skills

• Experienced in coordinating schedules and providing guidance

• Analytical problem-solving ability to propose alternative technical solutions that align with customer needs and company standards.

If you are interested in this opportunity, submit your application with current salary now to [email protected] find out more about this position. Thank you.

Chen Hsiu Wen (Winnie) | Personal Reg No: R1980765
Manpower Staffing Services (S) Pte Ltd | EA License No: 02C3423

The Opportunity

Adecco is partnering with a MNC Freight Forwarding Company, and we are looking for a Sales Support Executive (Quotation) to join their business! Reporting to the Customer Service Manager.

• Permanent, Full-time opportunity
• Location: East region, Changi South (Expo MRT)
• Working hours: Monday - Friday, 9am - 6pm
• Salary Package: up to $3,500 basic + AWS + VB

The Job

• Provide admin support such as logistics rates and quotation for the Sales team
• Serve as the main point of contact for client inquiries, request, and issue.
• Process customer order for shipment client order with HQ based in Italy
• Coordinate with the operation team regarding customer order to prepare for shipment document
• Address customer issue and concern related to shipment, delivery delays or other logistics issue by working closely with internal departments.

The Talent

• Basic knowledge of International Logistics Services will be advantages
• Minimum 1 year of relevant experience in logistics / forwarding related industry

As part of our recruiting process, we would like to request all interested applicants to apply directly through TD's Careers Site at:

https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Singapore-Singapore/eTrading-Fixed-Income-Application-Support-Specialist_R_1372297

Department Overview

The FIET Support team is responsible for providing Global Support to the TD Securities FI eTrading and Front office businesses located in major financial centers including Toronto, New York, London and Singapore.

Job Description

The eTrading Fixed Income Application Support Specialist interacts with all users of Front Office , Finance & Operations, Back Office, Treasury Credit, and Risk Management to develop and implement lasting and robust technology solutions as well as support the existing application and surrounding framework.

The successful candidate will have the following responsibilities:

• Supporting & delivering solutions to the firm's Fixed Income Trading & Sales desks in Singapore
• The Analyst will join an experienced team, responsible for managing applications that offer pricing, risk, electronic / algorithmic trading and trade capture functionalities to the Business.
• The role will initially involve 1st and 2nd line application support responsibilities, offering engagement with a broad range of stakeholders across Front & Middle Office, Product Control, Risk Management, Back Office, Application Development and Infrastructure teams.
• Training will be provided, though given the nature of the role, the successful candidate is expected to have a 'hands on' attitude and be proactive to enhance their knowledge.
• Systems and applications comprise vendor and in-house built tools, with PnL & Risk management systems.
• Periodic on-call support and shift work required

Job Requirements

• Experience supporting Trading, Pricing, and risk management applications
• Experience supporting front-to-back Trading Systems and Trading Desks
• Should be comfortable assessing trading systems/components to investigate trade breaks, connectivity, and data issues.
• Understanding of Bloomberg TOMS, ION trade capture systems.
• Understanding of financial markets and products, in particular Fixed Income, Interest rate products
• Understanding of electronic trading, markets, connectivity, market making, and algorithmic/automatic trading.
• Must have proven experience working with developers, business analysts, and systems support team.
• Working experience in with the following technologies: Linux, Windows Servers, Oracle, SQL
• Strong Fixed Income functional knowledge particularly treasuries and bond trading expertise
• Scripting, SQL and / or experience in Programming Languages
• Knowledge of IT project & development lifecycles (SDLC), agile methodology and ITIL
• Strong analytical skills
• Willingness to work from 7am to 4pm daily due to trading hours. Rotational shift within team to start work at 5am on Mondays occasionally.

Provide 1 st and 2nd level support  Technical assistance and support for incoming IT Helpdesk and End User desktop queries and problems.  Laptop/desktop/peripherals hardware and software technical support.  Windows 7/10, Windows server, file/print/scan services, Outlook/Office 2016, Office365 suite, 2FA, LAN\WAN/Wireless network connectivity, VPN, mobile devices, meeting room audio/video conferencing systems, PABX and basic application troubleshooting.  Perform PC/Laptop Refresh, Onboarding and off boarding of users and ensure asset inventory tracking is updated.  Escalate issues to OEM/vendors and follow-up until the resolution of the problem.  Out-Of-Office-Hours On-Call support. 2. Systems administration and maintenance  Provide Wintel server, Active Directory, GPO, WSUS, Software deployment and system administration.  Liaise with external vendors for any related hardware/software maintenance and services.  Perform Installation/Configuration/Monitoring/Patching/Upgrades of desktops, servers, operating systems, antivirus, databases and other system related software.  Participate in disaster recovery testing. 3. IT governance & documentation  Involve in regular review and update of infrastructure policies, procedures and system documentation to ensure compliance.  Plan and conduct end-users training as needed.  Conduct quarterly IT asset counts.

At least 2 years of working experience in IT helpdesk providing 1st level and 2nd level end user desktop support. 2. Strong experience in End user hardware and software technical support, Windows 7/10, Office 365 administration and Active Directory. 3. Good to have networking, storage and some database administration experience. 4. Able to work on a rotating 2nd level Out-Of-Office-Hours support On-Call basis. 5. Knowledge of ITIL operation. 6. Strong analytical skills, ability to work independently and in a team environment. 7. Possesses good attitude, good interpersonal and communication skills. EDUCATION 1. Degree/Diploma in Electronic/Computer Engineering or Computer Studies or equivalent. 2. Good to have ITIL foundation certification. 3. Good to have Microsoft 365 or MCSA certification

Role: Business Analyst
Duration: 12 Months
Location: Singapore

Client's Tax Schemes portal is an online platform for the administration of tax schemes for the financial sector.

The functional role of a Business Analyst (“BA”) is to help support the Product Owner in implementing the portal and conduct the necessary activities to ensure product fit which include:
1) Leading and supporting business requirements clarifications.
2) Creating and maintaining process maps and workflow maps.
3) Keeping documentation of project work.
4) Leading and supporting product validation and user acceptance tests.
5) Supporting training and briefings to users and stakeholders for product launches.
6) Monitoring product performance.

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g., process optimisation, process automation, digital solutions, and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Perform business analysis:

i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track, and trace requirements.
ii. Enterprise Analysis: Refine and clarify business needs, define solution scope, and develop a business case.
iii. Elicitation: Explore, identify, and document business needs.
iv. Requirements Analysis: Assess current state, analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business needs within specified scope.
v. Solution Assessment and Validation: Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.

• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assist with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assist with project documentation as needed.

Preferred Qualifications and Skills:

• Possession of Business Analysis certifications such as Certification of Competency in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®), or an equivalent certification, will be an added advantage.
• Hands-on experience in full project development life cycles.
• Proven track record in business analysis, application solutioning, and design.
• Proficiency in modeling business requirements using business process modeling tools.
• Competence in performing qualitative, quantitative, and root-cause analysis.
• Ability to adopt a broad, strategic perspective while also delving deeply to understand specific business needs and challenges.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering
• Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Position Summary: Reporting to the Director of Finance this role will support finance related activities such as budget preparation, month end variance analysis and reporting packs. This role will also be involves in conducting detailed financial analysis, providing data-driven insights reports and developing forecast to support decision-making processes.

Main Responsibilities:

• Preparing projects revenue recognition report by working with operations teams, PMO, billing, etc (including actual revenue recognition accounting and forecasting)
• Support & develop automated dashboard using system tools including SAP S4, SAC, PowerBI
• Preparing and submission of annual budget, monthly financials with variance analysis
• Preparation & Submission of monthly & quarterly business review packs and ad hoc review of similar nature to Corporate FinanceMonthly/quarterly financial performance to HQ via SAP/SAC
  Monthly R&O and Cashflow forecast.
  Business review decks (Monthly & Quarterly)
• Analyze key business drivers (Customer, OEM, Project profitability, etc.) and track KPIs (Revenue, Earnings, FCF, Overhead, Sell Efficiency etc.)
• Recommend to the management for any process improvement opportunities for efficiency, control, and compliance enhancement.
• Support global projects and IT system rollouts.
• Other duties as may be assigned by your manager to support operational and business success.

Minimum Requirements:

• Degree holder in Accounting, Finance, or related discipline with finance qualification such as CA, ACCA, CIMA
• Min 5 years’ experience in financial accounting & reporting, internal controls, or financial planning & analysis functions.
• Strong financial, analytical, and problem-solving skills and able to synthesize complex data and draw key conclusions
• Excellent communication and collaborative skills
• Ability to prioritize and manage competing priorities effectively and drive result while meeting critical deadlines.
• Working in a fast paced, multi-tasking environment
• Self-starter with high degree of intellectual curiosity
• Proficient in Microsoft office particularly in Excel & working knowledge on PowerBI
• Proficient in SAP / SAC
• Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)
• Responsible, Self-motivated and detail oriented
• Strong work ethics and ability to handle simultaneous functions
• Good interpersonal and communications and problem-solving skills

1. Good to have skills (in terms of skills, qualifications, interpersonal, certification soft skills)

• Financial market knowledge

• Experience on software delivery lifecycle (Project Management in tech domain)

• 5-10 years of relevant experience

• Motivated and curious, it’s not a routine job

The job purpose consists of:

• Building strong, effective relationships with both the business and technology teams, across global offices.

• Collaborating with all control functions to gather requirement, solve business problems by proposing relevant, innovative solutions in consultation with the technology teams.

• Being a creative source of proposals and channeling user aspiration towards sustainable and future proof solutions

• Deliver functional consistency across the various projects by influencing architecture and design decisions

• Translating and documenting business requirements

• Working across asset classes FX, Rates, Credit and Commodities (both structured and flow)

Key Roles & Responsibilities

• Understand the user’s requirements and translate into competent future state models, questioning and challenging assumptions and status quo

• Propose relevant solutions and alternatives to meet business needs

• Pro-actively engage, manage and build strong relationships with both business and technology stakeholders

• Translate solutions into detailed, unambiguous, business and functional requirements

• Ensure the overall quality of business requirements, functional specifications and other supporting documents meet the bank’s standards

• Work proactively with fellow BAs and other team members, ensuring work is proportionally distributed and targets are met

• Ensure documents such as functional specs support the development of practical technology solutions and suitable test cases

• Provide on-going support to the technology teams as required e.g. reviewing of test cases, close out open issues/questions, manage change request process etc.

• Assist the business with UAT, including communication, planning, preparation and test case preparation

• Identify risks and issues early, plan mitigating steps and communicate these to PMs and business stakeholders in a timely manner

• Work closely with project and programme managers to ensure stakeholders are fully engaged and expectations managed

• Delivery focused, committing to specific tasks and ensuring these and the overall projects deadlines are met

Qualification & Skills

• Strong understanding of the Business Analysis process is a must.

• Extensive derivatives knowledge across asset classes encompassing product knowledge, pricing, risk analytics and trade life cycle.

• Quantitive finance understanding, ability to liaise with quantative analysts on pricing and risk topics

• Proven ability to work across business streams and have exposure to front to back system implementation.

• Good understanding of key technology concepts, basics in SQL, functional programming and architecture. Strong technical acumen is a big plus.

• Knowledge and experience of Agile development practices would be desirable.

• Knowledge or experience as a Scrum Master would be desirable.

• Ability to work proactively, independently and displays strong initiative.

• Pragmatic team player with an attention to detail.

• Strong interpersonal, problem solving and analytical skills.

• Ability to accurately translate and document business needs into functional requirements and produce quality documentation.

• Ability to drive multiple agenda and effectively manage priorities.

• Strong communication and presentation skills with an excellent standard of English are a must.

• Multicultural awareness.

• Displays personal authority, integrity and ethics

We seek a motivated Business Analyst with at least 2 years of experience to join our team. The ideal candidate will work closely with stakeholders to analyze business needs, gather requirements, and develop solutions that enhance our operational efficiency.

Key Responsibilities:

• Collaborate with stakeholders to identify business requirements and translate them into functional specifications.
• Conduct data analysis and create reports to support decision-making processes.
• Facilitate meetings and workshops to elicit requirements and gather feedback.
• Document processes, workflows, and system specifications.
• Assist in the development of project plans and timelines.
• Support the testing and implementation of new systems and processes.
• Identify areas for improvement and provide recommendations to enhance business operations.
• Maintain strong communication with team members and stakeholders throughout the project lifecycle.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum of 2 years of experience as a Business Analyst or in a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools (e.g., Excel, SQL).
• Familiarity with business process modeling and documentation techniques.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team environment.

Preferred Skills:

• Experience with project management methodologies (Agile, Waterfall).
• Knowledge of industry-specific software and tools.
• Certification in Business Analysis (e.g., CBAP, CCBA) is a plus.

Role: Associate Business Analyst
Duration: 12 Months
Location: Singapore

Client's Tax Schemes portal is an online platform for the administration of tax schemes for the financial sector.

The functional role of a Business Analyst (“BA”) is to help support the Product Owner in implementing the portal and conduct the necessary activities to ensure product fit which include:
1) Leading and supporting business requirements clarifications.
2) Creating and maintaining process maps and workflow maps.
3) Keeping documentation of project work.
4) Leading and supporting product validation and user acceptance tests.
5) Supporting training and briefings to users and stakeholders for product launches.
6) Monitoring product performance.

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g., process optimisation, process automation, digital solutions, and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Perform business analysis:

i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track, and trace requirements.
ii. Enterprise Analysis: Refine and clarify business needs, define solution scope, and develop a business case.
iii. Elicitation: Explore, identify, and document business needs.
iv. Requirements Analysis: Assess current state, analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business needs within specified scope.
v. Solution Assessment and Validation: Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.

• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assist with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assist with project documentation as needed.

Preferred Qualifications and Skills:

• Possession of Business Analysis certifications such as Certification of Competency in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®), or an equivalent certification, will be an added advantage.
• Hands-on experience in full project development life cycles.
• Proven track record in business analysis, application solutioning, and design.
• Proficiency in modeling business requirements using business process modeling tools.
• Competence in performing qualitative, quantitative, and root-cause analysis.
• Ability to adopt a broad, strategic perspective while also delving deeply to understand specific business needs and challenges.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering
• Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

We are looking for a dynamic Investment Analyst. The Investment Analyst will report to the Directors and the Investment Manager directly and will be exposed to, and assist with, various financial tasks, analysis, and research for the real estate projects that APG is involved in.

The company has a host of ongoing and upcoming projects invested in by APG's global network of investors. This role will require a range of tasks the Investment Analyst will assist with. By virtue of it being a lean team in Singapore, this role will also expose the analyst to a variety of different tasks, including liaising with the Australian team for one of the portfolio businesses in an upcoming and niche real estate segment.

Perform market research, competitive analysis, and other ad-hoc research as needed for ongoing/new deals;

Conduct financial projections and analysis for new deals;

Prepare/amend financial models for ongoing projects as they approach the refinance stage;

Assist in the preparation of investment memorandums, pitch decks and quarterly investor updates and newsletters;

Participate in pitch meetings with investors;

Build and maintain relationships with investment partners & investors;

Assist the Directors and the Investment Manager on due diligence materials required by institutional funders for different projects;

Compile data and prepare reports on the economic and real estate market updates for our investor newsletters;

Review and participate in tax and legal due diligence;

Be involved in a variety of tasks for a deal from initiation to execution across different segments;

Provide support to the Managing Director and perform other related duties and assignments.

Responsibilities:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows to identify areas for improvement. Create detailed user stories, use cases, and functional specifications.
• Project Planning: Assist in project planning and management, including defining project scope, objectives, and deliverables.
• Communication: Serve as a liaison between business stakeholders and the development team to ensure clear understanding of requirements and priorities.
• Solution Design: Work with the development team to design solutions that meet business needs and align with technical capabilities.
• Testing and Validation: Participate in testing activities to ensure that the developed solutions meet the specified requirements. Facilitate user acceptance testing (UAT).
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance business operations and efficiency.

Skills and Qualifications:

• Analytical Skills: Excellent analytical and problem-solving skills to evaluate business processes and identify solutions.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with stakeholders at all levels.
• Technical Knowledge: Understanding of software development processes and methodologies. Familiarity with tools such as JIRA, Confluence, or similar.
• Project Management: Ability to manage multiple tasks and projects simultaneously, with a focus on delivering high-quality results.
• Interpersonal Skills: Strong interpersonal skills to build relationships and work collaboratively with cross-functional teams.
• Education: Bachelor’s degree in Business Administration, Information Technology, or a related field. Relevant certifications (e.g., SCRUM Master, Product Owner) are a plus.
• Work Experience: More than 3 years of experience as a Business Analyst, preferably in an application development or software development environment.
• Industry Knowledge: Experience in the specific industry (e.g., finance, healthcare, retail) can be beneficial.

Roles & Responsibilities

At Chong Sin International, we’re proud to offer innovative products that meet the needs of our customers. To help us continue expanding our offerings, we’re in search of a Business Analyst to join our growing team in Singapore. This role will take charge of understanding and refining our business and operations.

Responsibilities:

• using data modelling techniques to identify ways in which the company can operate more effectively.
• communicate with senior management to find out what they hope to achieve.
• formulate ways for businesses to improve, based on previous research and data analysis.
• oversee the implementation of new technology and systems within the group.
• understand how the company is doing, explore different solutions, their risks, benefits and impacts.
• proposing solutions to senior management, and keeping them updated with progress.
• creating documents to outline the proposed changes and the steps involved.
• overseeing the implementation of new technology or a new approach.
• contributing to training and support for people affected by new systems and processes.

Requirements:

• Bilingual in English and Chinese, as our customers are mostly from China.
• Good education and first degree (Master's degree in Business is a plus).
• Minimum 5 years experience in a business analyst role.
• At least 3 years experience in a retail or related industry.
• Commercial awareness and problem solving skills.
• Good understanding of the China education system.
• Highly motivated, good working attitude and strong sense of responsibility;
• Experience in working in a multilingual and Chinese environment.

We offer an attractive package with excellent employee benefits, conducive working environment and career growth potential. Remuneration and benefits will commensurate with qualifications and experience.

Interested candidates are invited to apply online stating your current and expected salary and date of availability.

JOB DESCRIPTION

An MNC in Oil & Gas industry is currently looking for a Trading Support Analyst to join their expanding team.

The Trading Support Analyst will be responsible in supporting Traders in their trading activities by doing analysis, market research, monitoring and managing reports, performing due diligence/KYC, and onboarding clients.

While supporting, the Trading Support Analyst will need to understand the trading market, trading strategies, and learn trading skills.

Successful candidates can expect to work in an established organization with a cohesive team.

REQUIREMENTS:

• Minimum bachelor's degree
• Minimum 1 year of experience in Oil & Gas industry, internship experience considered
• Knowledge in international business, maritime law, or oil trading will be an added advantage

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.