Job Description:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Job Summary

As an Operation Support Lead, you will be responsible for managing the day-to-day operations of critical application systems. Your role involves overseeing system maintenance, managing vendors and contractors, and ensuring smooth system performance. You'll troubleshoot issues, manage user access, plan and execute system upgrades, and perform regular risk assessments. Additionally, you'll be tasked with implementing system enhancements, from cost estimation and resource allocation to overseeing implementation and user acceptance testing. Your expertise in IT service management, security best practices, and systems integration will be crucial in identifying and implementing process improvements and operational efficiencies. This role requires a strong technical background, preferably with experience in the financial or government sector, and the ability to manage diverse IT environments while ensuring compliance with relevant policies and procedures.

Key Responsibilities

• Manage the day-to-day running of application systems, for example:

• oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

• manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

• work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

• manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

• plan, execute and support system implementation, software/hardware upgrades and security patches.

• perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

• monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

• work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

• identify opportunities for process improvement and operational efficiency enhancements and implement appropriate solutions.

• develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

• Career Growth
• Attractive Compensation and Benefits

About Our Client

Our client is a leading provider of comprehensive cybersecurity solutions, specializing in the protection of personal computers and IT infrastructures. They offer advanced endpoint security, encryption, secure authentication, and network protection services, helping businesses safeguard sensitive data and defend against cyber threats.

Job Description

• Provide 1st level on-site support for end-user operations, troubleshooting complex technical issues in a fast-paced business environment, and offering 24x7 on-call support as needed.
• Administer, support, and maintain VMware vSphere and VMware Horizon VDI environments, including daily tasks like upgrades, patches, security configurations, and fine-tuning performance.
• Assess risks related to virtual machines and VMware environments, perform contingency planning, and recommend related hardware, software, and services to ensure optimal system performance.
• Collaborate with external parties for problem resolution, maintain technical documentation, and create regular maintenance and incident reports to ensure smooth operations and compliance.
• Lead post-delivery support for client applications (e.g., Workspace ONE, Zimperium, OnTalk), manage inventory, and oversee preventive maintenance schedules and special projects as required.

The Successful Applicant

• Minimum 2 years of working experiences supporting enterprise desktop environment and good technical expertise in VMWare VSphere and VMWare Horizon VDI.
• Hands-on with technology and a strong interest in exploring new technologies, with expertise in VMware vSphere and VMware Horizon VDI.
• Exceptional customer focus, professional acumen, strong communication skills, and experience in managing vendor relationships, negotiations, and conflict resolution.
• Skilled in ITIL practices, quality escalation management, exception handling, and ensuring SLA compliance, while also managing costs and contract renewals.
• A reliable team player with a proactive attitude, capable of working independently, and experienced in supporting enterprise virtualized environments, with knowledge of Windows, Linux, and backup/recovery applications.

What's on Offer

• Competitive Salary: Attractive compensation package
• Growth Opportunities: Professional development and career advancement in a fast-paced environment

Contact

Eleen Chong (Lic No: R1982403 / EA no: 18S9099)

Quote job ref

JN-112024-6584310

Phone number

+6564169862

Michael Page International Pte Ltd | Registration No. 199804751N

Job Highlights:

• Ability to provide 24/7 standby support for maintenance and fault response.
• Comfortable to travel across Singapore for maintenance purpose

Job Responsibilities:

• Plan and execute system administration tasks, including installation, deployment, testing, and commissioning.
• Generate and maintain documentation such as maintenance reports and checklists.
• Create and regularly update technical documentation, covering system configurations and procedures.
• Coordinate with project teams and external clients to plan and execute system upgrades/maintenance projects.
• Conduct maintenance on VA servers, network equipment, and camera systems.
• Address user-reported IT issues promptly, delivering technical support as needed.
• Diagnose and resolve issues related to hardware, software, and network functionality.
• Implement security best practices to safeguard systems from threats and vulnerabilities.
• Apply updates and patches to operating systems, software applications, and drivers to ensure security and performance (Windows Server, RHEL).

Job Requirements:

• Minimum Diploma/Degree in Information Technology or similar function
• Minimum 1 year of experience in server/desktop maintenance or similar function
• Hands-on experiences in configure, troubleshoot Microsoft Windows Servers and Red Hat Linux Servers
• Familiar with system applications & networking concepts
• Proficiency in troubleshooting and problem-solving

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446
EA License No: 16C8261

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• Kaki Bukit, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job requirment

• Lotus Formula, Lotus Script, Java, REST APIs, Front-End and Back-End coding

• Knowledge in VB.net

• Product Documentation, Test Case Creation, Report Analysis, Ticket Management

• SharePoint, Confluence MS Word, PowerPoint, Excel

• Ability to work independently and as a team.

• Bachelor degree

Business Analyst

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About ACIA

Aon’s Centers for Innovation and Analytics are at the heart of delivering Aon’s Data & Analytic Services team’s mission to: Accelerate the rate of innovation through digital solutions to help better respond to clients’ evolving needs. Provide foundational data and analytics capabilities in one place for 50,000 Aon colleagues and our global clients who use our risk and people solutions.

Established in 2012, there are over 100 colleagues in Singapore’s Centre today including actuaries, software developers, data scientists, financial analysts and accountants. We are expanding rapidly and looking for dedicated individuals who can demonstrate emerging technologies and collaborate across Aon’s solution lines to help clients and colleagues make better, data-driven decisions today and tomorrow.

What the day will look like

• Collaborate with business stakeholders to understand their requirements, translating complex problem statements into clear, actionable solutions.
• Apply visualization tools in accordance with Aon’s standards to build insightful dashboards that communicate data trends and outcomes to stakeholders.
• Conduct detailed analyses of various datasets to identify patterns, trends, and commonalities that support evidence-based decision-making.
• Strong storytelling skills to present dashboards with a clear flow, enabling business stakeholders to understand insights and make informed decisions.
• Be responsible for the management of master data and critical to project delivery including creation, updates, and deletion, ensuring accuracy and reliability at all stages.
• Ensure compliance with organizational standards while supporting initiatives that promote data integrity and normalization.
• Develop and implement practices for commissioning, transformation, and clean-up of datasets.
• Detect and resolve data quality issues by defining data quality checks and recommending comprehensive solutions.
• Exercise a meticulous eye for detail to identify outliers and anomalies in addressing potential issues proactively to safeguard the reliability of analytics.

How this opportunity is different

In this pivotal role, you will maximise your expertise in health claims and coding datasets to advise strategic decisions for our clients. Your expertise in data management and ability to analyze trends and articulate compelling narratives through data will be instrumental in guiding our initiatives

Skills and experience that will lead to success

• A Bachelor’s degree in Mathematics, Statistics, Computer Science, or a related field is preferred.
• Relevant experience in data analysis, business analytics, or visualization, preferably within the health insurance domain, with experience handling health claims data.
• Knowledge and experience with data collection and processing tools and technologies.
• Proficiency in data visualization tools (e.g., Tableau, Power BI) and data querying tools.
• Strong analytical skills with ability to interpret and manipulate large datasets effectively.
• Excellent communication skills for engaging with internal teams and handling stakeholder relationships.
• Experience in stakeholder management to ensure alignment with business objectives and goals.
• Meticulous with robust organizational skills.
• A good knowledge of healthcare coding datasets, including ICD, CPT, and APAC country specific coding sets, is a plus.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

About Us

Theme International Trading, a subsidiary of Theme International Holdings Limited (listed on the Hong Kong Exchange: 0990.HK), is headquartered in Singapore. As a premier liquidity provider for listed derivatives across various exchanges, we empower our team and leverage advanced technology to drive exceptional performance and returns.

Established in 2018, we have grown into a leading market maker in diverse commodity derivative markets. As we continue to expand into a broader range of asset classes and products, we are seeking driven individuals with high integrity to join our dynamic and collaborative team.

Responsibilities

• Work closely with various teams: trading, operations, financial modelling to ensure processes in place keep the firm’s risk exposure to the minimum
• Monitor trading activities and open positions to ensure traders adhere to risk parameters
• Reconcile and validate traders’ records & P&L with statements from clearing brokers and highlight discrepancies daily
• Highlight potential risks of the existing portfolio to management and traders
• Implement risk framework for new products and review existing framework to adapt to the changing market conditions
• Coordinate with technology and quant teams to improve and develop tools/platforms to assess risk efficiently

Requirements

• Education: Currently in the last year of a Bachelor's or Master's program in Quantitative Finance, Financial Engineering, or a related field.
• Proficiency with Python is a must
• Meticulous, possess strong integrity and good interpersonal skills
• Able to work in a dynamic environment

Benefits

• Comprehensive employee medical insurance, covering GP, specialists, hospitalization, and dental
• Daily office-provided lunch
• Access to an in-house gym and shower facilities, plus weekly workout classes
• Fully stocked pantry with breakfast supplies, snacks, and appliances (e.g., stove, steam oven, coffee machine) for everyone to enjoy

How to apply

Interested applicants please submit your CV and cover letter directly to [email protected]

Job Description:

DC Byte is the leading provider of commercial research and consultancy in the field of data centres and digital infrastructure. We are changing how market developments are being analysed and tracked through

our unique property management platforms. We have grown from a concept to a profitable platform and

consultancy in five years, with locations in London, Washington DC, and Singapore.

Our research and team have been quoted by leading publications such as the Straits Times and Nikkei Asia.

Decision makers at global leading firms – ranging from operators, real estate advisors and data centre

operators – use our Premiere Analytics Platform. Our clients are made up predominantly of the leading data

centre operators, REITs, funds, and developers. Our data has been cited in investment decisions by publicly

listed firms, with clients often leveraging our analytics and insights. Our team of analysts are regularly invited

to industry events and investor briefings to weigh in on the industry dynamics and outlook.

We are looking for motivated individuals to join our team and help expand our global offering. Our ideal

candidate would be professional and outgoing, with a passion for international business analysis. The role

offers rapid career progression in a fast-growing global industry, with potential opportunities for travel and

work abroad. Building relationships with our customers and with the data centre community sits at the core

of the role, so interpersonal networking and communications skills are essential.

What your first year as a DC Byte Research Analyst might look like:

First 3 months

· Internal and external training

· Gaining expertise on our Analytics Platform and other company tools

· Gaining expertise on designated market coverage

3 to 6 months

· First client engagements and requests – tailored presentations to investment teams, C-Suite and executives, real estate advisory teams etc.,

· Attending industry events and networking

6 to 12 months

· End-to-end consultancy delivery under guidance from Senior Analysts and team

· Public speaking opportunities/investor briefings to educate various stakeholders/audiences about market dynamics

*Business travel to the designated market is a core part of the role – the timing of this will be dependent on business requirements, industry events etc.

Responsibilities include:

· Maintaining the DC Byte Analytics Platform and ensuring quality and consistency of data within designated markets

· Networking with industry professionals to gather information on existing and future supply and demand, and further understanding of market dynamics.

· Researching data centre development from a variety of news, public filings, and mapping sources.

· Delivering presentations to clients and stakeholders in both public and private forums.

· Delivering bespoke research reports in line with the client’s aims and objectives.

· Providing insight on industry developments to support research, white papers, infographics, and consulting projects.

· Representing the company at international and domestic conferences and events.

Minimum attributes:

· Research competencies – kindly note that this is not a data analytics role, hence experience with analytics tools (R, Python etc.) is not required

· Triangulation of information from various qualitative sources, consideration of industry drivers, market contexts and dynamics, wider geopolitical and economic landscape etc.

· Analytical and critical thinking skills

· Strong interpersonal skills, comfortability with networking

· Good writing and presentation skills for both interpersonal communication and deliverables (e.g., reports, commentaries etc.)

· Attention to detail

· Good attitude and willingness to learn

· Self-starter, proactiveness, adaptability

· Ability to work independently

· Ability to work under pressure and meet deadlines, organisational skills

Preferred attributes:

· Degree in Business, Economics, Real Estate, or experience in an industry analysis/research role preferred. However, interested candidates with degrees in any other fields are strongly encouraged to apply

· Experience managing a research project from scoping to delivery

· Network of data centre professionals across the APAC region

· Multi-lingual –English & Mandarin mandatory. Cantonese desirable too.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

About the role:

This exciting role in the Carbon Trust’s Singapore office has the primary function of supporting the delivery of the broad portfolio of Carbon Trusts advisory work, including corporate decarbonisation roadmap and footprinting projects, large scale Government or donor and philanthropic grant programmes across Southeast Asia.

Example activities that the candidate might get involved in:

1. Developing credible decarbonization targets and a feasible roadmap together with a corporate client’s sustainability team;

2. Improving the enabling environment for Energy Efficiency (EE) by supporting governments to reform of policy frameworks, regulations and standards, develop market enabling financial mechanisms;

3. Working with utilities or governments to chart out pathways and policies needed for retiring their coal power fleets and enabling their renewable energy deployment ;

4. Supporting financial institutions and their clients on the practical steps to raise and grow green financial flows in the market place

This role will form part of Carbon Trust’s delivery team, working closely with colleagues across the Carbon Trust, external stakeholders and broad range of clients. The role also has external engagement responsibilities, including managing relationships with clients, in-country partners and leading discussions with key stakeholder groups as part of project delivery.

This position will also have the opportunity to support the Carbon Trust’s business growth through providing business development and marketing support to the team and to work on other projects with corporates, governments, multilateral and public sector organisations across the Southeast Asia region. The successful candidate will have an understanding of corporate sustainability and green finance frameworks, low carbon and/or energy policy space within Southeast Asia, with a combination of quantitative and qualitative skills.

About us:

The Carbon Trust is a global climate consultancy driven by the mission to accelerate the move to a decarbonised future. We have been pioneering decarbonisation for more than 20 years for businesses, governments, and organisations around the world.

We put impact before profit – and reinvest any surplus into achieving our mission. That means we are impartial, objective and true to our vision - where environmental sustainability and economic realities go hand in hand.

Drawing on a network of over 400 experts internationally, the Carbon Trust guides organisations through their journey to Net Zero. From strategic planning and target setting to delivery, activation, and communication - we provide smarter ways to turn intent into impact.

Main duties and responsibilities:

The role consists of the following activities related to programme/project delivery and management (70% of role):

· Supporting the delivery of projects with corporate clients or governments in a range of service areas, such as organizational and product carbon footprint, assurance and labelling, Science-Based Targets, climate risk and opportunities, analysing existing regulations and best practices and developing progressive policy targets etc

· Conducting primary and secondary data collection (e.g. through interviews, surveys and desk-based research)

· Developing and applying frameworks for analysis and problem-solving.

· Executing analytical tasks on projects, such as market analysis, business and financial analysis and data modelling

· Building and overseeing complex models in Excel

· Communicating findings orally and in writing (e.g. writing reports or producing PowerPoint slides)

· Develop and maintain long-term working relationships with clients and beneficiaries

· Provide programme management office support, project management delivery, financial administration and other ad-hoc support to ensure the highly efficient and profitable delivery of programmes and projects

The role consists of the following activities related to business development (30% of role):

· Support the identification and development of new business and project opportunities for the Carbon Trust organisations across Southeast Asia

· Feed market insights into the wider marketing team and business, to support proposition development and business development

· Write high quality proposals that reflect the needs of prospective clients and clearly describe the Carbon Trust’s methodology and credentials

· Support delivery of global and regional marketing and communications campaigns with Southeast Asia focus

· Prepare engaging and innovative media content for social and other channels, tailored to our target audiences, engaging and innovative

· Create compelling marketing toolkits and case studies, based on local projects and expertise

Key skills we are looking for:

• Excellent quantitative, analytical and problem-solving skills
• Experience of managing research, including defining methodologies and ensuring the quality of outputs
• Ability to grasp and apply technical information across a broad spectrum of markets, industries and organisations
• Excellent Excel skills and ability to organise data for analysis
• Strong oral and written communication skills, including experience using MS PowerPoint
• Strong interpersonal skills, with the ability to build and maintain productive relationships and influence decision-making, tailoring approach depending on the seniority level of business contacts
• Ability to work effectively with colleagues in a team environment, and to work on multiple client projects across a given time period
• Ability to think and work independently, taking the initiative and ‘ownership’ of tasks, having strong organisational and time management skills
• Evidence of experience in corporate sustainability consulting and carbon accounting will be an advantage
• Evidence of experience in communications, marketing, will be an advantage
• Fluent spoken and written English. Proficiency in any other languages used in Southeast Asia would be desirable

Qualifications and experience:

• Degree educated (or equivalent), with preference in business, energy systems, engineering, economics, environmental science, public policy
• Some demonstrable experience gained working either in a relevant role for a government, multilateral or public sector organisation, or as a sustainability consultant working across energy, climate change or corporate sustainability sectors
• Demonstrated knowledge of low-carbon development mechanisms such as energy efficiency, energy transition, renewable energy, carbon markets, etc
• Strong knowledge of Southeast Asia landscape on energy policy, climate change, green finance and environmental sustainability in Southeast Asia

Interested applicants please send your resume to [email protected]

• Microsoft .Net development skills.
• MS-SQL development skills.
• Debugging and troubleshooting.
• L2/L3 support skills.
• To manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• To enhance existing support processes to maintain/improve service level & quality.

Job scopes

• Able to drive requirements with clients to ensure alignment with business objectives and requirements.
• Assess and recommend architecture solutions in alignment with client needs and best practices.
• Work with client PO to understand requirements, workshop facilitation, generate user stories, and ensure developers are building according to clearly written acceptance criteria.
• Collaborate with cross-functional teams to ensure the successful delivery of projects.
• Ensure that project documentation is accurate, timely, and meets quality standards.

Job requirement

• Bachelor's degree in Computer Science or related field.
• Business Analyst with minimum 4-5 years of experience with PEGA background including Pega 7.x and/or 8.x platform experience.
• Good understanding of design patterns and component-based design.
• Excellent communication and interpersonal skills.
• Hands-on experience with mapping business processes and information flows and capturing them in designs, cases, and user stories.
• Professional Certification in Pega Technology is required.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

This position requires working in shifts.
Availability to work on weekends (Saturday and Sunday) and night shifts as required to ensure continuous coverage and support for customers.
You will work in accordance with the 3 shifts of 9 hours (1 hour overlap between shifts) to handle security incidents - investigate and provide security solutions. (The shift time may vary based on the project.)

We will be implementing an allowance claim for night shifts as follows:
Night Shift 1: SGD 15
Night Shift 2: SGD 20
Additionally, we will provide meal allowance for night shift 1 & 2.

3 Shift:
Day shift: 6.30am to 3.30pm
Night Shift 1: 2pm till 11pm
Night Shift 2: 10.30 pm till 7.30am

Responsibilities:

• Utilize cloud monitoring tools and dashboards to oversee the performance, availability, and health of cloud-based systems and services.
• Implement and customize monitoring solutions to ensure optimal visibility into cloud resources.
• Respond promptly to alerts generated by cloud monitoring tools, investigating and resolving incidents affecting cloud-based applications and infrastructure.
• Collaborate with cloud service providers to address and resolve platform-specific issues.
• Develop and implement automation scripts to streamline routine tasks, enhance efficiency, and support the scalability of cloud infrastructure.
• Contribute to the development and maintenance of Infrastructure as Code (IaC) scripts for provisioning and managing cloud resources.
• Ensure cloud environments adhere to security best practices and compliance requirements.
• Participate in security incident response and contribute to the ongoing improvement of cloud security measures.
• Maintain accurate documentation of cloud configurations, procedures, and troubleshooting steps.
• Update documentation to reflect changes in cloud-based services.
• Work closely with DevOps and development teams to understand application requirements and optimize cloud infrastructure to meet performance expectations.
• Monitor and analyze cloud resource usage to identify opportunities for cost optimization.
• Recommend and implement efficiency improvements to optimize cloud spending.

Qualifications:

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• Basic experience working with cloud platforms such as AWS, Azure, or Google Cloud.
• Proficient in using cloud-native monitoring tools and dashboards.
• Strong scripting skills (e.g., Python, PowerShell) for automating cloud management tasks.
• Familiarity with Infrastructure as Code (IaC) concepts and tools.
• Understanding of cloud security principles and best practices.
• Knowledge of compliance standards relevant to cloud environments.
• Excellent communication skills with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to collaborate effectively with cross-functional teams and external cloud service providers.
• Flexibility to adapt to changes in cloud services, technologies, and industry best practices.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect may be advantageous.

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Job Profile Summary

We have a great opportunity to join our Portfolio Management (“PM”) team as an Analyst, a new function within ING Lending franchise in Singapore. This is an entry-level lending professional role within the front office. As a key member of the PM team, your responsibility will be to actively manage the lending portfolio in Asia Pacific and optimize returns through strong analytics and capital velocity. On the team, you will be exposed to and work with different colleagues from several sector-based origination team, specialized and corporate lending Transaction Management, Capital Markets & Advisory (particularly Loan Distributions), Risk and Legal whilst aligning with back office / support teams. At the same time, the PM team plays a key role in further optimizing our processes for regulatory readiness, operational effectiveness and portfolio optimization.

Job Responsibilities:

The PM team is the ‘center of excellence’ for the in-life management of ING’s lending exposure. It covers all activities post the initial funding to the final repayment of a lending transaction. As a front office department, it will closely collaborate with sector-based origination & structuring and corporate and specialized lending transaction management colleagues and other product specialists to ensure a seamless client experience. The PM function is organized along product and sector considerations. Each portfolio manager will cover a set of portfolio clients and act as the first point of contact for the ongoing credit monitoring, analytics, internal risk and other reporting. PM supports the identification of cross-buy opportunities and is also closely involved in the delivery of ING’s capital velocity targets. The team will be supported by Global Lending Support in Dublin and the ING hub in the Philippines. Together with Tribe Lending and the Capital and Liquidity Expertise Centre, it will be a key driver of improving processes, standardization, and digitalization across Lending.

The specific responsibilities of a candidate include actively managing all facets of the individual files booked in your dedicated portfolio, including but not limited to:

• Periodic single transaction or portfolio credit reviews;
• Processing of amendment and waiver requests, preparation and submission to Risk of credit modifications, Q&A and approval processes with Risk, follow-up on the required legal amendments to the documentation until execution;
• Review of annual risk rating updates prepared by ING hubs’ administrative support teams;
• Diligent and proactive credit monitoring through the review of all financial covenants and operating performance (e.g. financial models, proforma adjustments, key drivers, etc.) and track compliance of covenants prepared by an administrative support team;
• Identification and resolution of Early Warning Signals for a deterioration in credit quality;
• Involvement with capital velocity initiatives associated with the underlying loans including primary and secondary loan (or loan portfolio) sales, credit risk insurance or participations, loan-backed securitization and significant risk transfers.

In addition, you will monitor and identify market developments and proactively manage their potential impact on your portfolio by:

• Preparing and maintaining reports as requested by regulators or internal stakeholders;
• Preparing quarterly Credit Risk Management (“CRM”) portfolio reviews;
• Maintaining various department and industry/sector databases/trackers;
• Maintaining internal portfolio tracking metrics;
• Responding to ad hoc internal requests on portfolio composition and exposure;
• Coordinating and working with offshore portfolio support teams;
• Managing lending limits and capital velocity programs.

The candidate will take active part in the various Virtual Client Teams by:

• Interfacing with relationship managers and sector coverage specialists to ensure an active dialogue on credit trends, challenges and opportunities for individual clients;
• Contributing to idea generation for value added cross-buy or client opportunities.

A candidate is expected to build a culture of operational excellence by:

• Staying up to date on organizational operating policies and procedures (i.e. Risk, Legal, etc.) to ensure appropriate protocols are implemented and followed, and facilitating accordingly;
• Contributing to the implementation of strategic initiatives, including enhancements to the credit monitoring process to improve business efficiency;
• Identifying productivity trends across the Front Office organization and using insights from reporting to create and drive efficient processes and improve productivity;
• Supporting the implementation of transformation projects

What we're looking for:

Qualifications / Education:

• University degree major in business/economics, law or relevant business discipline. CFA and/or MBA a plus.

Experience / Knowledge:

• 1-2 years of relevant lending execution and/or credit analysis experience in the banking industry.
• Prior exposure to specialized lending (object finance, project finance, acquisition finance) and/or to sectors (transportation & logistics, metal & mining, energy, and telecommunication and technology) in which ING is active would a plus.

Competencies:

• Collaborative and inclusive team player with consistent high marks on Orange Code behaviour; embracing diversity and cross-cultural awareness and able to work effectively across functions.
• Strong financial and credit analysis capabilities.
• Excellent presentation and communication skills in English and any additional language (e.g. Korean) would be a plus.
• Collaborative and able to work effectively across functions and regions.
• Ability to thrive in a fast-paced environment with multiple competing priorities.
• Committed and dedicated individual who wants to continuously improve.
• Self-motivated and willing to work in a deal oriented and deadline driven environment.
• Knowledge of lending legal documentation.
• Strong work ethic, positive attitude, and professional demeanor.

Job Description:
• Coordinates with the Project Team in understanding client requirements and how they translate in application features
• Collaborate with the Team to set specifications for new applications
• Perform troubleshooting and debugging of applications when required
• Evaluate existing applications to reprogram, update and add new features
• Work with business process owners/SMEs to assess capabilities and identify high-level user requirements
• Work with project managers, architects and SMEs to define metrics and performance goals for the process.
• Participate in transitioning the requirements and use cases.

• Knowledge in PEGA Rule Process Commander, Care Management Framework (PEGA)
• PEGA Certification is preferred
• Knowledge in executing project releases on Pega PRPC BPM platform through the complete SDLC lifecycle.

• CSA cert preferred

MUST HAVE: Basic Pega experience

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Job Description:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Technical Support Engineer
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm; Saturday 8.30 am – 12.30 pm
• Salary Package: Up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to customers for UPS, DC Systems, and Battery installations, commissions, repairs, and maintenance.
• Coordinate with end-users on-site to ensure smooth installation, commissioning, and maintenance activities.
• Collaborate with customers and engineers to ensure safe execution of site work.
• Deliver training to customers on the startup and operation of UPS and DC Systems.
• Monitor and follow up on maintenance contracts to ensure work is completed promptly.

APPLY NOW!!!

• Minimum Diploma in Electrical/ Electronics Engineering or its equivalent.
• At least 3 years of relevant experience in the UPS and DC power industry.
• Willing to travel across Asia on short notice.
• Immediate availability and own transport required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69101 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Are you organized, detail-oriented, and ready to support a dynamic team? As part of our team, you’ll play a key role in ensuring smooth administrative operations and supporting our training processes. Your responsibilities will include:

• Managing essential documentation and administrative tasks.
• Coordinating trainer schedules, assisting with audits, and uploading examination results on our online portal.
• Tackling a variety of additional administrative tasks as assigned by your supervisor, keeping every day fresh and engaging.

Job Requirements

We’re looking for someone who brings:

• A minimum qualification of GCE 'N' Level or higher.
• Strong MS Office skills to get things done efficiently.
• Experience in purchasing (this is a plus!).

If you're proactive and enjoy working in a supportive role, we’d love to hear from you!

Job Description:

• Prepare proposal, and paperwork, such as quotation, sales order / purchase orders, and others
• Provide administrative support on sales related tasks, including system maintenance
• Assist in customer service (work with customers directly when necessary)
• Work with Procurement Team to obtain the best price and terms to close sales
• Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.
• Monitor and report on project progress, performance and issues, and taking corrective actions as needed.
• Arrangement of delivery including DDP/Sample to customer.
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Source & handle local orders and also orders that we do not have local office
• Provide artwork brief from sales to design team, follow up on artwork status
• Monitor and track sales orders from initiation to fulfilment, ensuring orders are processed promptly and accurately.

Requirements:

• Candidates should be willing to advance to a sales executive role if found suitable
• 1-2 years in Administrative Sales Support background
• Team Player and Detail Oriented
• Able to liaise with counterparts from China
• Able to prioritize and organize task
• Well versed in Microsoft Excel
• Diploma and above

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Roles and Responsibilities

• Perform installation and maintenance of the IT infrastructure (Hardware and Software) including remote troubleshooting.
• Provide day-to-day tech support for the clients.
• Help to add hardware and other applications as required for the clients.
• Support of replacement and upgrade for computer & server equipment.
• Monitoring and maintenance of the System (hardware and software)
• Respond to all incident / service calls to troubleshoot and resolve incidents including basic repairs or parts replacements
• Escalate when necessary in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party supplier or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customer to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material are properly documented and handed over during shift changes

Skills:

• Basic Network troubleshooting on Desktop/Laptop (LAN/Wi-Fi)
• Basic Knowledge on Active Directory
• Basic knowledge on Switches/Servers
• Image deployment (Laptop/Desktop)