Job Description

• Industry/ Organization Type: Engineering (Valves & Piping)
• Position Title: Sales Operations
• Working Location: Ubi (near MRT)
• Working Hours: 5 days (Mon - Fri, 9am - 6pm)
• Salary Package: Basic Salary + AWS + VB
• Duration: Permanent

Key Responsibilities

• Assist the Sales & Business Development Department, focusing on the Building Services business unit to boost sales and enhance company profitability.
• Preparing documents such as quotes, meeting notes, project inventories, and sales reports.
• Identifying sales leads through platforms like LinkedIn, BCI, etc.
• Conduct market research to pinpoint opportunities and trends.
• Coordinating and negotiating to secure the best prices from suppliers for product procurement.
• Ensure timely customer payments and support core business processes as needed.
• Effectively communicate all information gathered or created to your direct supervisor and management.
• Other tasks assigned by the Superior and Management.

APPLY NOW!!!

• Excellent communication skills and the ability to build good interpersonal relationships.
• Ability to work under pressure and meet tight deadlines.
• Organized with the capability to multitask and maintain focus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71680 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Employee Platforms, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.

• Create and update high-quality, production-ready mechanisms that engender management of Exchange infrastructures (M365 and on-prem) and SMTP Email Gateway appliances.

• Identify opportunities to automate remediation of recurring issues and improve overall operational stability of software applications and systems.

• Manage process of migrating from one instance to another (cloud uplift).

• Collaborate with team members in establishing strategic direction for

• Ensure compliance with best practices and country policies/standards for architecture, process, security, and quality assurance.

• Provide support in managing engagements with vendors and managed services.

• Lead evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Engineering or equivalent.

• 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Possess knowledge in shell scripting, including PowerShell, Exchange/M365 online shell scripting, CSOM, and .NET

• Demonstrate in-depth understanding of setting up Exchange infrastructure, configuring SMTP Email Gateway appliances, deploying solutions/infrastructure, and performing pave/repave operations

• Expert in designing and supporting Exchange. This includes DL, Shared Mailbox, ownership, security, delegation

• Experience in using application platform monitoring tools

Preferred qualifications, capabilities, and skills

• Expertise in using Migration and Monitoring tools

• M365 / Azure Certifications

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=068e2ce3dd13bb33a131b8f8bb329434

Responsibilities

• Regional role for APAC
• As a SME (Subject Matter Expert), you will be responsible for driving key regional initiatives including; Regional Technical Support, Training, New Product Introduction, Repair Centre Support, and Improvement projects spanning the spectrum from operational efficiencies to new product implementation, to regulatory initiatives.
• Attain sufficient knowledge in the assigned product line through L3 support teams and product management to be able to work independently in conducting APAC wide FSE’s/Partner’s Technical training and sales product training.
• Be the liaison or key contact between regional technical support staff and the L3 Product Support in Glory Japan and GGS Spain. Drive critical product quality related issues and escalations, triage, facilitate bi-directional communication and the issue resolution to the local team, customers, partners, distributors, and dealers in the region.
• Plan coordinate and monitor the execution of all technical matters from product launch and through to support during product life cycle.
• Collect, analyse and develop root cause for product issues and share with L3 and regional technical and field support team for timely resolution.
• Support and coordinate new product launch activities, Demo and exhibitions as needed.
• Develop technical material as needed for distribution to partners and entities with APAC Region. Implement and assist in any related responsibilities assigned by the line manager.
• Monitor call rate and quality for key product in region wide and investigate/escalation as needed.
• Regular meeting with partner, entity and L3 to exchange information and update on going issues.
• Required to travel. Travel frequency subject to location within APAC - estimated 30% in a month.

Qualifications:

• Recognised technical qualification
• Current drivers licence

Experience

• Minimum 5 to 7 years’ experience in a technical support role handling complex technical issues
• Client facing and project management experience is strongly preferred

Skills and Attributes:

• Analytic with deep technical understanding to triage and root cause product quality and performance issues
• Experience in use of systems and tools such as TechServe, ClearQuest and reporting tools such as Power BI, QlikView
• Excellent communication (written and verbal) and interpersonal skills
• Tact and diplomacy in difficult and or awkward situations as well strong influencing skills is required.
• Actively develops a strong network of relationships across internal and external stakeholders to leverage the entire organization and drive execution
• Ability to work independently and set priorities to meet customer and organisational expectations
• Deeper skills for mechanical / electrical. Basic skills for Microsoft applications (Excel, Power Point, Outlook, etc), PC and networking.

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

On behalf of one of its clients, an international creative and trade marketing agency, the French Chamber of commerce is looking for a Business Development and Support Intern.

This role offers an exciting opportunity to contribute to help the world's leading brands raise their awareness and increase customer demand in shops and online through a wide range of expertise:

- Merchandising & Goodies

- Packaging design & production

- POS & product displays

- Product development & OEM

- Graphic design

- Trade marketing

Key Responsibilities:

The Business Development and Support Intern's role is to boost the clients’ development in Asia.

The main task will be to respond to requests from international clients and support them in the creation and management of their trade marketing campaigns, from initial concept to final delivery.

Requirements:

- Bachelor’s or Master’s degree in marketing, business or communications

- Strong written and oral communication skills.

- Attention to detail and organizational skills.

- Ability to work independently and collaboratively in a constantly changing environment.

- Previous agency experience is a plus.

- Chinese language would be a plus.

Starting in January 2025 for 6 months

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Responsibilities

• Reports to the Head Operations Support Services (OSS)/ General Services in COMPANY’S, the incumbent will be responsible for providing administrative and operations support for various functions for the hospital.

• Manage operation and systems as well as review and improve the functional units in OSS/General Services

• Ensure timely review of service/lease/license contract terms and conditions and costs of services/contracts

• Assist with the department’s logistics, equipment and services including procurement, inventory, payments and records management

• Assist with the review and updating of the department’s policy, SOP documents, training plans for staff, emergency response plan for the department and financial budgeting

• Work with the various functions to manage and review the feedback/incidents and ensure corrective action and necessary follow-up

• Work with staff from various functions to initiate different types of projects (A & A, Rejuvenation, Improvement) and supervise their implementation

• Work closely with internal departments/clinics and external agencies to coordinate operations, compliances and collaborative partnerships

Requirements

• Bachelor Degree in any discipline

• 5 years or more of related working experience

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Job Descriptions:

•⁠ ⁠Preparation of quotation, final claims, invoices for ad-hoc job

•⁠ ⁠Monitor the status of approved quotation, outstanding claims and invoicing

•⁠ ⁠Arrange monthly servicing schedule, monitor and ensure the proper completion of the checklist

•⁠ ⁠Organise yearly servicing schedule and prepare reports for submission

•⁠ ⁠Responsible to check and ensure remittance & SOA are accurate

•⁠ ⁠Any other ad-hoc duties as assigned by the management

Job Requirements:

· Minimum “O” level or equivalent

· Proficient in Microsoft Office

· At least two years of related working experience

Job Descriptions:

•⁠ ⁠Preparation of quotation, final claims, invoices for ad-hoc job

•⁠ ⁠Monitor the status of approved quotation, outstanding claims and invoicing

•⁠ ⁠Arrange monthly servicing schedule, monitor and ensure the proper completion of the checklist

•⁠ ⁠Organise yearly servicing schedule and prepare reports for submission

•⁠ ⁠Responsible to check and ensure remittance & SOA are accurate

•⁠ ⁠Any other ad-hoc duties as assigned by the management

Job Requirements:

· Minimum “O” level or equivalent

· Proficient in Microsoft Office

· At least two years of related working experience

"Join our dynamic team as a Technical Support Officer in our cutting-edge Engineering Lab, where innovation meets excellence!"

Working Location: Woodlands

Working Hours: Monday to Friday, 8am to 530pm

Salary: Gross up to $2500 per month

Contract: 5 months

Job Scope:

• Provide technical support during the preparation and delivery of classes/workshops/events in the lab and support the safe and proper use of lab assets
• Provide support to academic staff members in supervision of students/participants during activities
• Ensure materials and equipment are prepared and in working condition prior to the lab sessions
• Assist lecturers with demonstrations of experiments and equipment and conduct trial run for practical classes when necessary
• Provide assistance in admin duties, procurement of equipment and consumable for labs, receive delivery of items from vendors and assist in conducting annual stock take of assets
• Perform basic troubleshooting in the event of equipment faults and follow-up with external vendor on the repairs/servicing work
• Ensure adherence to QEHS (Quality, Environment, Health and Safety) procedures, including emergency plans, accident procedures, safe disposal of chemical waste, bio-hazardous materials, etc.

Job Requirements:

• Higher NITEC/Diploma in Electronics Engineering/Electrical/Electronic/Mechanical/Mechatronics, Engineering Design with Business or IT-related
• Proficient in IT tools such as Microsoft Office
• Good written and oral communication and administration skills

We regret only shortlisted candidates will be notified, thank you.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job applicationfor the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

POSITION OVERVIEW : Murex - Level 3 Application Support

POSITION GENERAL DUTIES AND TASKS :

Qualifications, Skills, and Experience

Experience: 7 - 10 years

Proven strong experience in Murex application support, specifically in Murex FO (Trade lifecycle, etradepad, Product control. Pricing, Simulation, PnL Analysis, PLVAR) MLC, Market Risk (market risk limits, P&L vectors, and stress scenarios), Hedge Curves, SIMM

Hands-on experience troubleshooting complex issues within Murex and related environments.

Strong experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products.

Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Strong experience with production, test, and development environments, including batch processing and job monitoring.

Technical Skills:

Advanced Murex troubleshooting skills

Trading Systems & Data Integration: Strong experience with event-driven systems (MxML Exchange) for trading, events, and settlements, and integrating standard interfaces and connectors such as Bloomberg, FIX connectivity, MarkitWire. Skilled in real-time market data management using tools like RTBS, MDCS, and Market Data Interface Tools.

Post-Trade Operations: Expertise in post-trade workflows, document management, settlements, collateral management, ensuring efficient trade processing and operational support.

APIs and Reporting: Proficient in using Limit Authorization Service (LAS) API, Flex API for EQD, IRD, and CRD products, and Curve API for yield curve management. Experience in Datamart reporting for data analysis and regulatory reporting.

Unix/Linux Systems: Solid proficiency in Unix/Linux environments, including system navigation, file management, shell scripting, and troubleshooting. Skilled in process management, system monitoring, and log analysis for effective system administration.

SQL & Database Management: Advanced SQL skills for querying, manipulating data, and performing complex data analysis across relational databases.

Strong understanding of database structures, including tables, indexes, views, and stored procedures.

Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress.

Familiarity with batch processing and monitoring tools to ensure system reliability during overnight batch cycles.

Communication Skills:

Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment.

Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates.

Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations.

Proactive approach to identifying and addressing potential issues before they impact the project.

Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes:

Customer-focused with a passion for delivering excellent user support.

Self-motivated, with the ability to work independently and as part of a team.

Strong attention to detail and methodical approach to incident management.

Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast-paced, high-pressure environment within a financial institution or consultancy.

Working Hours:

Standard working hours, but flexibility may be required to cover trading hours, including early mornings or late evenings, depending on market conditions.
Rota to monitor online the overnight Murex batch

About Healthcare Support Department:

Healthcare Support Department supports frail/home-bound elderly in their healthcare needs so that they can remain to age well at the comfort of their homes and in the community. The department understands the challenges faced in taking care of elderly at home. They ensure there is continuity of care integrating healthcare and social support whenever necessary so that caregivers and their loved ones will be well-supported and enjoy good care at the same time.

Responsibilities:

• Nursing Assessment, developing individual careplan, monitoring and evaluation
• Assess, monitor, review care needs of client and caregiver
• Develop individualised care plan and identify types, duration and frequency of services
• Monitor client’s response to services and evaluate progress towards goals.
• Able to perform nursing procedures such as wound care, tube change, medication management and initiate medical care interventions where necessary
• Provide health education for the client and caregiver
• Provide caregiver’s training for the client’s caregiver
• Manage acute and chronic medical conditions in consultation with a doctor

Requirements:

• Minimum a Diploma in Nursing, at a local tertiary institution
• Minimum 1 year experience in nursing
• Registered with Singapore Nursing Board
• Possesses a valid certification in Basic Cardiac Life Support (BCLS)
• Good communication & interpersonal skills
• This position is on contract basis, with normal office working hours

Work Location: Buangkok Green

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Job Description:

POSITION OVERVIEW : Front Office Level 2 Application Support & Development

POSITION GENERAL DUTIES AND TASKS :
Qualifications, Skills, and Experience

Proven experience in Level 2 application support within the financial services or trading technology space.

Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies.

Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products.

Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills:

Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.

Development / implementation experience

Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress.

Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration.

Understanding of networking protocols and data feeds and how they interact with trading platforms.

Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills:

Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment.
Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates.
Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations.
Proactive approach to identifying and addressing potential issues before they impact the project.
Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes:

Customer-focused with a passion for delivering excellent user support.
Self-motivated, with the ability to work independently and as part of a team.
Strong attention to detail and methodical approach to incident management.
Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast-paced, high-pressure environment within a financial institution or consultancy.

• Project deployment for customers' Enterprise IT Network Services.
• Work closely with Project Manager to fulfil project deliverables.
• Execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Establish TAC cases with principal vendor in complex problem till resolved. Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
• Diagnose and rectify technical issues.
• Perform and manage routine preventive maintenance and operational activities promptly and effectively.
• Documentation skills include creating and updating detailed solution design, installation and maintenance documents. Provide up-to-date project documentation and reports.
• Perform standby duties if required.

Requirements:

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
• Minimum 1 year of relevant working experience in IT infrastructure operation
• Be customer and service oriented, positive working attitude.
• Possess CCNA / CCNP certification (Preferred but not essential)
• Good Knowledge of following products will be advantageous: Cisco switches, IXIA, NTP, SMS Gateway, Data Diode, F5, Solarwinds
• ITIL certification will be an added advantage
• 5 day week @ AMK area

Maestro HR

damien Lee tian hong

R1106726

16C8462

Mandatory Skills

Job Description:

The suitable candidate will join a team of engineers and operations specialists in the support of DBS’ enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

• Installation, support and troubleshooting of software, hardware, and peripheral device
• Monitoring. Troubleshoot. Windows Laptop/Printer
• Responsible for troubleshooting in Operating system Managing and updating Windows patches for Desktops and Laptops.
• Desktop Support through remote access Coordination with clients and customer regarding their problems
• Any other ad-hoc duties assigned / required

[Job ID: 828259]
Responsibilities :

• Assists Bank Staff PIC to lead and manage HO System related Upgrade Project effectively with HO System PIC and other stakeholders.
• Candidate should be familiar with ITSM, should be able to handle daily incidents and problems by engaging respective stakeholder.
• Oversee the planning, implementation, and tracking the progress of project activities and BAU activities under the Bank.
• Develop and manage project and BAU activities plans including scope, objectives, deliverables, timelines and resource allocation.
• Coordinate with stakeholders to gather system requirements, business requirements and BAU requirements.
• Lead project and BAU tasks, assigning tasks, providing guidance, and monitoring progress to ensure project milestones and BAU timelines are met.
• Identify and mitigate project and BAU activity risks, proactively addressing issues to minimize disruptions to project/BAU timelines and objectives.
• Prepare regular status reports and presentations for project or BAU stakeholders, communicating project and BAU progress, risks and issues.
• Coordinate and facilitate project/BAU-related meetings, including project kick-off meetings, status update meetings, and requirement discussion meetings.
• Prepare some documents for quality check process including review sheets to ensure all necessary documents are prepared and met quality standard.
• Perform BAU activities on behalf of Bank Staff PIC with the support from Bank Staff PIC.
• Any other ad-hoc duties assigned

Requirements :

• At least 5 years of experience of IT project management as a PM or PMO.
• Proficiency in Japanese, with excellent oral and written communication skills, to ensure effective collaboration with Japanese-speaking counterparts.
• Strong interpersonal skills with the ability to build trusting relationships with colleagues and create a team spirit
• Analytical skills, able to articulate even the complex issues in the simple manner.
• Proven organizational skills and the ability to effectively priorities tasks.
• Experience of IT project management as a PM or PMO, preferably within a bank.
• Knowing Japanese Bank culture is really a plus.
• Experience in Software development or delivery team is a plus.
• Deep understanding of banking operations especially for Core Banking operations is a plus.

If you are interested in the role. please feel free to contact me at
[email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

What’s the role?

Bloomberg Technical Support is responsible for deploying and supporting Bloomberg’s variety of products and services. This high-profile role requires experience across general technical areas pertaining to hardware, software and networking, in addition to experience with coordinating the implementation of technology solutions.

The Technical Support team is seeking a qualified individual to provide leadership and direction to the team in Singapore. You will possess a strong customer focus, passion for leadership and high interest in technology. In addition, you have good attention to detail with excellent coaching and communication skills. You will work closely with a range of stakeholders to deliver access to the Bloomberg infrastructure while meeting our clients’ connectivity needs.

As a confident and well-organized communicator you will also be responsible for handling key accounts, regularly liaising with market data and technology personnel, as well as telecommunication providers, service vendors, and partner with a variety of internal stakeholders to ensure the highest quality of service to our customers.

You will work towards developing a collaborative team environment that fosters creativity and places a high value on providing quality customer service and technical support. Striving for excellence in both team productivity and customer happiness is at the heart of this position. You will be responsible for the hiring, on-boarding, evaluation and continued development of your team members.

We'll trust you to:

• Maintain quality relationships with your team on both a group and individual level
• Ensure that your team's performance is on track to meet departmental goals across multiple metric categories such as productivity and quality
• Provide tailored coaching that improves individual productivity and performance
• Empower your team to innovate and challenge traditional thinking on how to best tackle clients' technical issues
• Establish strong global & interdepartmental relationships and strategies to make valuable contributions to the business
• Build and drive strategies for your team that aligns with the department and business goals in the region
• Be involved in recruiting, hiring, and identifying candidates with potential to be successful at the role

You'll need to have:

• Minimum 3 years of working experience in technical support or a similar role that engages with internal or external clients in a technical capacity
• Minimum 1 year of experience in leadership, mentoring, coaching or training
• Business proficiency and fluency in Mandarin to support Chinese-speaking clients
• Excellent written and verbal communication skill in English
• Demonstrated people management, project management and change management skills
• Extraordinary level of customer service and a good understanding about our business
• Experience managing workflow or projects for our product and its technical area (software, connectivity, data, etc.)
• Strong stakeholder management skill, including networking and communication skills
• Experience working in a global, team-oriented, and collaborative environment
• Ability to quickly prioritize and take appropriate actions in handling escalated cases
• Strong interest in learning Bloomberg products and its technical concept and architecture
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree-equivalent qualifications

We'd love to see:

• Experience and knowledge of our product implementation workflow including the installation, relocation, and removal of new Terminals, routers, and circuits
• Experience and knowledge in troubleshooting client issues related to the Bloomberg software, hardware, SFTP, FIX and API products
• Experience and knowledge of PC hardware, operating systems and software suites
• Knowledge of networks with an understanding of but not limited to IP addressing, sub-netting, routing and Secure File Transfer Protocol

If this sounds like you:

Apply if you think we’re a good match. We’ll get in touch with you to let you know the next steps but in the meantime feel free to browse this: http://www.bloomberg.com/professional

Job Responsibilities

• Provide end users in PC Hardware & Software computing needs.
• Responsible for maintaining and installing PC operating systems, application software, system patches and antivirus software.
• Trouble shooting PCs, Printers, Radio Frequency (RF) and PDA devices as well as software problems.
• Assists System administrator in supporting and maintaining VM and Windows Servers.
• Assists System Administrator in setting-up, configuring and maintaining network equipment such as Routers and Switches in Wide Area Network (WAN), Wireless LAN (WLAN) and Access Points.
• Support & maintain company various CCTV surveillance systems.
• Handle all IT equipment maintenance agreements and co-ordinate with vendors for system maintenance activities.
• Assists in sourcing and purchasing hardware and software to support company IT systems.
• Responsible for documentations of work processes, system workflow, operating procedures and new projects.
• Assist in user account creation/amendment/deletion based on user requests in ticketing system
• Maintain IT Hardware and Software inventory & asset tracking.
• Assist System Administrator in supporting & maintaining systems housed in data centers.
• Reporting to Manager, Operations Technology.
• Any other ad hoc duties assigned by the supervisors

Qualifications

• Degree or Diploma in Computer Science or Information Technology relevant disciplines. Looking for 1-2 years of experience in IT field
• Good hand-on knowledge in system administration (AIX, Linux, Redhat, Windows, VMWare, vCenter, Veeam & Cisco related softwares)
• Experience in Cloud deployment (MS Azure, Google Cloud) and supply chain domain knowledge would be an added advantage.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Ops Support Executive, Service Desk. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Requirement

1.  Singaporean preferred
2.  Min Higher Nitec in IT related fields
3.  Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in non tech call center environment will not be considered.
4.  Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

POSITION SUMMARY
•  The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)

KEY RESPONSIBILITIES
1.  Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
2.  Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
3.  Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
4.  Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
5.  Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
6.  Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

You will support the Senior/ Manager, Support Operations in managing the services across the various support operation services units, and to ensure the operation and maintenance support of the hospital are efficiently and effectively run.

Job Requirements

• Bachelor's degree
• Minimum 2 years’ relevant experience in healthcare industry. Those with experience in managing support operations will have an advantage
• Proficient in Microsoft Office applications such as Microsoft Excel, Word and Powerpoint
• Possess good interpersonal and communication skills
• Contract for a 1-Year period

Location: Manjusri Secondary School, 20 Ubi Ave 1, Singapore 408940

Contract Details:

Contract Period: 1 January 2025 - 31 December 2025
Option to Extend: Not applicable

Working Hours:

• Mondays to Fridays: 7:30 AM - 4:30 PM (inclusive of 1-hour lunch break)

Non-Working Days (Unpaid):

• Saturdays, Sundays, and gazetted public holidays
• Scheduled school holidays: Youth Day, Teachers’ Day, Chinese New Year Eve, National Day Eve, Teachers’ Day Eve, Christmas Eve, and New Year’s Eve.

Key Responsibilities:

1. Cookery Room / Kitchen Duties:

• Food & Ingredient Management:Assist in placing orders, receiving, and storing food supplies.
  Manage perishable items, ensuring proper storage and tracking expiration dates.
  
• Preparation & Cleaning:Prepare ingredients before practical lessons.
  Mop and clean kitchen floors daily to remove stains.
  Clean sinks, window ledges, storage shelves, cupboards, and kitchen equipment.
  Wash, dry, and store kitchen utensils and crockery used by teachers.
  Machine wash, dry, fold, and store dishcloths and tea towels.
  
• Safety & Maintenance:Ensure safety valves are switched to neutral at the end of the day.
  Maintain cleanliness and orderliness of utensils, shelves, and storage cabinets.
  

2. Stock-Check & Inventory Duties:

• Replace broken glassware and manage kitchen equipment records.
• Maintain a stock-book and breakage record.
• Prepare an annual inventory list for the school’s stock-take exercise.

3. Operations Support Duties:

• Clean special rooms, cabinets, and shelves as directed by the Operations Manager.
• Assist with emergency logistics such as moving resources, tables, and chairs when needed.

Additional Duties:

• Perform other duties as assigned by the Administration Manager and School Leaders.

Qualifications, Skills & Experience:

1. Educational Requirements:Able to read and converse in simple English (equivalent to Primary 6 level).
   
2. Work Experience:Minimum of 1 year of relevant experience as a Kitchen Helper, OSO, Cleaner, or Hawker’s Assistant.