1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Work Location: Tanglin Road

Option 1

Mondays to Thursday: 7AM - 4PM, inclusive of 30 min lunch break

Friday: 7AM - 3:30PM, inclusive of 30 min lunch break

Option 2

Mondays to Wednesday, Friday: 8AM - 5PM, inclusive of 30 min lunch break

Thursday: 8AM - 4:30PM, inclusive of 30 min lunch break

Contract Period: 1 Jan 2025 to 31 Dec 2025

Job Description

- At least 2 years of experince in administratio

- Past experience in School Admin and/or Customer Service

- Proficient in MS Office applications

- Effective Communication Skills

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Loh Wing Sheng | Registration No: R22110239

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist

you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:

Job Responsibilities:

- Change Management: Oversee system changes through a structured change request process. Assess impacts, secure necessary approvals, and keep stakeholders informed on progress.

- Incident Response: Act swiftly to incidents by conducting in-depth investigations and providing both temporary and permanent solutions in a timely manner.

- Root Cause Analysis: Perform thorough root cause analyses for incidents. Implement proactive measures to prevent future occurrences and continuously monitor the effectiveness of these measures.

- Performance Monitoring: Utilize appropriate monitoring tools to proactively track system performance and availability. Identify issues and execute corrective actions to enhance overall system functionality.

- Service Level Management: Ensure adherence to agreed service levels, including response times for service requests and system uptime. Regularly document and update system configurations and prepare detailed reports for stakeholders.

- Service Continuity Planning: Develop and implement robust service continuity strategies, including backup and restore procedures, as well as disaster recovery plans to maintain seamless business operations during disruptions.

- Technical Support: Provide expert technical guidance to customers and project teams, helping them make informed decisions and resolve complex technical challenges.

- Resource Management: Coordinate resources and schedules for system implementation and operational activities to maximize efficiency and meet deadlines.

- Ad-hoc Duties: Take on additional tasks as needed to support the team and organization.

Job Requirements:

- Experience: No experience is required.

- Communication Skills: Excellent written and verbal communication abilities.

- Personal Attributes: A positive, empathetic, and energetic demeanor.

- Availability: Immediate placement.

Remarks:

- 6-months contract

- Working Days: 5 Days work (Monday to Friday)

- Working Hours: 9:00 AM to 6:00 PM

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret to inform that only shortlisted candidates will be notified

The Opportunity:

• Opportunity to work within a government agency. This role will support industry-facing teams in preparation for company and ecosystem-wide engagements. This includes carrying out background analysis on biomedtech companies, understanding research across a broad range of topics and providing administrative support, such as preparing reports and briefs.
• Working Hours: Monday to Friday
• Location: One-north
• 1 year contract (Renewal/ conversion subjected to performance and business directions)

Job Description:

• Identify and analyse research capabilities and trends
• Monitor biomedtech research trends and news
• Synthesize and compile information for company engagements
• Develop marketing and pitch decks for the office
• Identify and analyse industry trends
• Conduct due diligence on companies (e.g. company’s background, financial, latest deals and news), identify research focus, asset developments and partnership models
• Putting together all information into an administrative brief for sharing with stakeholders

The Requirement:

• Diploma or Bachelor’s Degree of any field
• Excellent interpersonal and stakeholder management skills
• Organized and meticulous, capable of compiling and presenting information coherently
• Resourcefulness and ability to work independently with minimal supervision
• Proficient in any related research tools
• Strong understanding or Prior experience in BioPharma/Medtech is a plus!

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• Only shortlisted candidates will be contacted

Job Duratio: 1 year contract

Working Days & Hours: Five day week. 2 weeks of Morning followed by 1 week of afternoon

Location: Tuas (Pick up from:Jurong East, Outram, CCK, Woodlands)

Job Description:

• Identify OOS, deviations and quality problems
• Report testing activities and results
• Comply with Quality and HSE procedures when carrying out sampling and QC tests
• Manage Laboratory Operations
• Follow the organization’s operational excellence model for laboratory work
• Perform routine calibration and maintenance of laboratory equipment
• Report equipment OOS issues and equipment purchase requests
• Maintain integrity, accuracy and completeness of QC data and records
• Optimise quality and efficiency of department workflows and activities
• Assist in preparing and participate for laboratory inspections and audits
• Compile data to support business and performance metrics reporting
• Propose solutions to improve QC procedures, activities and workflows
• Gather information to support feasibility assessments of introducing new QC procedures, systems and equipment

Job Requirements:

• Min Diploma in Science
• Has prior 6months to 1 year of experience in HPLC / GC
• Training will be provided

Interested candidates, please submit your resume to: [email protected]

Alex Goh Hock Leong (Alvin)

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1763413

Responsibilities:

• Preparing the test environment, designing, and developing the test cases.
• Automating the test solution based on the system design using scripting or programming languages as well as performance tuning.
• Develop design documents and user manuals which would effectively describe and provide clear instructions on the test automation solution to the end users who include testers and stakeholders.
• Conducting test reviews with internal and external stakeholders and Perform root cause analysis for production and user acceptance defects, address test gaps to ensure test efficiency.

Requirements:

• Degree or equivalent qualification in Information Technology or Engineering
• 3+ years’ experience in Test Automation for devices (UI/embedded) or back-office systems, covering the full system development lifecycle.
• Experience with Micro-payments/Automatic Fare Collection systems (Smart Cards) and various test phases (System Integration, User Acceptance, Performance Testing) is a plus.
• Software testing certification preferred.

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

Roles & Responsibilities:

• Collaborate with business stakeholders to gather and document user requirements for the core banking system.
• Conduct workshops and interviews to understand user needs and expectations.
• Write and document the current (as-is) processes to understand existing workflows and identify areas for improvement.
• Develop the future (to-be) processes that align with the new core banking system, ensuring they meet business objectives and enhance operational efficiency.
• Review and provide feedback on the Functional Specification Document (FSD) to ensure alignment with user requirements.
• Work closely with technical teams to clarify any ambiguities in the FSD.
• Develop comprehensive testscripts based on user requirements and FSD.
• Ensure test scripts cover all functional scenarios and edge cases.
• Coordinate and facilitate UAT sessions with end-users to validate the functionality of the core banking system.
• Document UAT results, track defects, and ensure timely resolution of issues.
• Collaborate with the data migration team to ensure accurate and complete data transfer from the legacy system to the new core banking system.
• Validate data integrity and completeness post-migration.
• Provide training and support to end-users to ensure a smooth transition to the new system.
• Gather feedback from users post-implementation and recommend improvements to enhance user experience and system functionality.

Qualifications:

• Bachelor’s degree in Information Technology, or a related field.
  • Minimum of 3-5 years of experience in project management, preferably in the banking or financial services sector.
  • Proven experience in user requirements gathering, BIA, UAT, and system implementation.
  • Familiarity with core banking systems and banking operations is ideal
  • Proficient in project management tools and methodologies.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Junior Business Analyst (Workflow) - Banking

1-year renewable contract

We are seeking a junior Business Analyst (2-3 years of relevant exp) with expertise in process engineering and workflows to join our team. The successful candidate will play a crucial role in optimizing our banking processes, ensuring efficiency and compliance across our operations.

Key Responsibilities:

• Process Analysis:
• Conduct comprehensive analysis of existing banking processes to identify areas for improvement.
• Map current workflows related to banking operations, customer service, compliance, and risk management.
• Identify bottlenecks, redundancies, and inefficiencies in processes.
• Workflow Design:
• Design and document new workflows to enhance operational efficiency and customer satisfaction.
• Utilize process modeling tools to create visual representations of banking workflows.
• Requirements Gathering:
• Collaborate with stakeholders, including front-line staff, managers, and IT teams, to gather detailed requirements for process improvements.
• Translate banking business needs into clear, actionable requirements.
• Change Management:
• Develop and implement plans for process changes, ensuring minimal disruption to banking operations.
• Train staff and stakeholders on new workflows and processes to ensure smooth transitions.
• Compliance and Risk Management:
• Ensure that all redesigned processes comply with banking regulations and risk management protocols.
• Work closely with compliance and risk management teams to integrate regulatory requirements into workflows.
• Continuous Improvement:
• Monitor the performance of implemented changes and gather feedback from stakeholders.
• Continuously refine and improve processes based on performance metrics, feedback, and changes in banking regulations.
• Documentation and Reporting:
• Maintain comprehensive documentation of banking processes, workflows, and changes.
• Prepare reports on process performance, improvement initiatives, and compliance metrics.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Industrial Engineering, Information Technology, or a related field.
• 1-2 years of experience as a Business Analyst, with a focus on process engineering and workflows in the banking sector.
• Proficiency in process modeling tools such as BPMN, Visio, or similar.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience with change management principles and methodologies.

Skills

• Process Modeling
• Requirements Gathering
• Business Requirements
• BPMN
• Data Architecture
• Modeling Tools
• Workflow Design
• Business Analysis
• Visio
• Communication

The Opportunity

• Exciting opportunity to supporting on Global Treasury Projects, and you will control, manage and oversight all of our internal projects, ensuring all those projects are implemented in timely manner with the expected quality. We also expect the candidate to run hands-on management of documentations and communications with internal / external project stakeholders.
• Industry: Globally known MNC in the Lifescience industry
• Location: Ubi
• Dynamic and positive working environment
• 6 months contract (renewal subjected to performance and business directions)
• Salary: Up to SGD 6k (subjected to experience)

The Role

• Support Global Treasury Project (i.e. Treasury management system implementation, Onboarding to a global partner bank, BPO outsourcing)
• Design project task tracking sheet, and as an owner of this sheet, keep monitoring / tracking the status of each project tasks, ensuring timely delivery of each project task output.
• Communication with internal / external project stakeholders, ensuring project runs and complete in timely manner with the expected output quality.
• Hands on management of project related documentations
• Schedule and coordinate those project related meetings
• Other non-project related treasury operational tasks, including data management and document management

The Requirements

• Diploma or Degree in Accounting or Finance
• At least 1-2 years of experience in Treasury or banking preferred
• Responsible, self-motivated, self-disciplined and detail oriented while in a fast paced and dynamic setting
• Able to handle highly confidential data

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• You may send your resume in MS Word Document to [email protected] or apply through this advertisement
• All shortlisted candidates will be contacted

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Performs System Integration Testing, User Acceptance Testing and Regression Testing of the application.
• Generate and share daily execution reports using Jira.
• Involve in daily stand-up meetings.
• Coordinate with team members and other teams for day-to-day work.
• Do email support for different application issues under the team.
• Experience in banking processes particularly on Account Opening System that covers KYC, and Customer Maintenance services.

EA Number: 11C4879

Responsibilities:

Setup and maintain application Infrastructure in Unix, Windows and Oracle environment.

Coordinate OS & DB patching in lower env to help complete in Prod env

Implementation of Expertise in Middleware concepts [ Apache, WebLogic etc.] SSL/SSH SFTP

Setup and maintain application Infrastructure in Unix, Windows and Oracle environment.

Coordinate OS & DB patching in lower env to help complete in Prod env

Implementation of Expertise in Middleware concepts [ Apache, WebLogic etc.] SSL/SSH SFTP

Troubleshoot BAU issues for failures and provide workaround and permanent solution

AML system changes/production fixes Design, Development and Unit Testing

Manage and work with vendor teams to successfully deliver enhancements for AML systems

Manage and work with stakeholders during all phases of system changes delivery

Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools

Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise team’s competency level.

Requirement:

Good written and verbal communication skills and analytical ability System enhancements delivery experience in the banking industry

Hands on experience in design and configurations/development work

In depth knowledge of infrastructure services with

Expertise in Middleware concepts [ Apache, WebLogic etc.] SSL/SSH SFTP, Database,

Experience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes work

Strong Oracle SQL and PL/SQL design and development skills

Strong Java/ JavaScript knowledge

System delivery Operational impact awareness

Ability to understand SLA / KPI and deliver items within correct time space

Ability to have vendor interaction and management skills

Any working experience with AML applications (eg. Fircosoft, Actimize. NR Detica) or Linux environment background

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Report to Head of IT to assist in the implementation of all application system projects, including POS, ERP, Digital eCommerce, etc
• Work with respective department heads to analyse and propose process solution
• Hands-on technical development skills to perform application enhancements in Navision C/SIDE, Microsoft Dynamics-Business Central, SQL scripts, Java scripting, or any other ERP applications
• Impart and groom junior staffs.
• Manage third-party developers to deliver customisation documentation with proper documentation
• Performs and conduct systems testing, user training & acceptance testing, and post mortem follow-up
• Responsible for quality of deliverables, and customer satisfaction.
• Lead Report Analytics implementation

Requirements

• Independent and self-motivated with excellent interpersonal, communication & reporting skills.
• Willing to get hands-on and work with the team
• Able to travel inter-state and overseas where required
• Preferred language: Chinese (Written and Spoken) due to the need to support our North Asia subsidiaries

Welfare & Benefits

• Recognition & growth opportunities
• Performance Bonus
• Long Service Incentives
• Birthday Incentive
• Staff Discount

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Marine Product Service Provider
• Position Title: Sales Support Coordinator
• Working Location: West – Tuas Link (Walking distance)
• Working Hours: 5 days (Monday to Friday: 8 am-5 pm)
• Salary Package: Up to SGD 3200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Involve in the preparation of proposals, ensuring coordination and timely follow-ups on offers.
• Oversee and coordinate the timely and efficient fulfillment of orders, including the arrangement of delivery schedules.
• Accurately record all transactions and data entries in the system, and ensure proper filing of all related documents.
• Address customer queries and deliver comprehensive after-sales support.
• Aid in the collection of accounts receivables.
• Contribute to the preparation of reports as required.
• Continuously update product knowledge to effectively assist customers.
• Strive to meet and exceed individual and departmental KPIs.

APPLY NOW!!!

• Min. N level
• Min. 2 years of working experience in the related field
• Training is provided to an inexperienced candidate
• Familiar with Microsoft Office

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67190 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Duties are listed in order of greatest importance. Other responsibilities may be assigned.

• Analyze, maintain, and review manual and statistical forecast and propose / execute changes in order to assign the best fit S&OP demand forecast model
• Strive for Forecast automation based on historical data
• Act as Regional SME for forecasting statistical models and their best fit for different product groups, assigned business franchise, and different business scenarios (e.g. product launches, cannibalization etc.), train, coach and provide feedback to Regional and country teams on best forecasting methods
• Ensure, check and challenge data for consistency and logical incorporation of known business events e.g. coordinate the review of key planning characteristics to ensure validity of forecast models
• Build scenarios and back track against historical results in order to define best fitting models
• Maintain optimal S&OP processes in Region for assigned products. This includes developing, maintaining and monitoring all S&OP processes in the region in alignment with global guidelines, deploy trainings on process and tools, as well as monitoring all legacy S&OP analytical tools and signaling maintenance requirements
• Facilitate the Sales & Operations Planning by supporting a monthly consensus and demand review meeting with country management
• Collaborate with local S&OP teams to understand unique market requirements and identify root cause of Affiliate service issues
• Acquire and analyze information regarding historical data, market trends, promotional activity and other events, historical or current, which impact and influence customer demand
• Support unit and dollar demand forecast reviews (including revenue and samples) with Regional Counterparts. Work alongside regional counterparts to align current demand forecast submission against market activities and sales trends. Identify gaps between current plans and financial commitments, derive possible gap closing initiatives and highlight risks and opportunities.
• Work with Global S&OP teams to determine the capability to meet demand, and provide a feedback loop to markets. Act as key point of contact for the region to ensure strong visibility of product availability and/or supply issues back through the supply chain.
• Lead the regional allocation process with markets and regional commercial counterparts to resolve constrained situations, apply demand control where necessary on large or abnormal orders while still striving to meet operational and customer excellence
• Partner with the Regional commercial team and with Product Lifecycle Managers on the product portfolio by supporting regional product launches/ rationalization/ special promotions
• Analyze, report and improve forecast accuracy both at the detail and aggregate level to improve customer service and inventory levels
• Partner with Global LCM on product artwork/ labelling changes initiative and facilitate country bridging stock requirement with global supply chain
• Participate in Global S&OP review for assigned sub-franchise/s
• Support deck preparation for Executive S&OP meeting
• Collaborate with Global Analytics to improve and enhance analytics dashboard
• As Regional Super User for IBP planning system, provide guidance & support to local users, represent local users on issue escalation and new business requirements discussions with Global Process Owner
• Support Bi-weekly / Monthly S&OP KPI metrics reporting
• Escalate and drive resolution of critical region supply issues with Global Supply Chain

Education: Bachelor’s Degree or equivalent combination of education + 7years relevant work experience

Experiences: >7+ years in S&OP related experience in healthcare

Knowledge, Skills, Abilities

• Basic understanding of statistical forecasting methodologies
• Strong in Microsoft suite (excel, PowerPoint etc)
• Attention to detail without losing bigger picture
• Strong in Data Visualization & Analytics
• Self Starter, motivated and independent
• Ability to fluently read, write and communicate in English

* The final selected candidate will continue to be based in the home country as per the advertised locations. No relocation will be provided.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

The Business Analyst will work closely with business stakeholders, IT teams, and wealth management experts to take down requirements, run business solutions and technology-driven innovations.

Role requires a understanding of Client Life Cycle Management under wealth management, Wealth Management products, and ability to translate business requirements into technical solutions.

The ideal candidate will have significant experience in business analysis, combined with a technology background, to support the organization's digital transformation and business growth initiatives.

Job Description:

• Partner wealth management stakeholders to understand and document business needs, analyse processes, and identify improvement opportunities
• Understand current systems and workflows, proposing optimized solutions that align with business goals and compliance standards
• Collaborate with IT and development teams to ensure the technical solutions meet business requirements
• Develop and document detailed business requirements, use cases, process flows, and functional specifications
• Define UAT test cases to test the business requirements
• Review of data and work to improve on data quality
• Facilitate workshops, meetings, and presentations to capture requirements and communicate project updates to stakeholders
• Act as a liaison between business units, technical teams and developers throughout the project lifecycle, ensuring alignment and addressing any challenges

Qualifications:

• 8-10 years of experience as a Business Analyst, with a focus on client life cycle management - wealth management or financial services.
• Proven experience working on technology-driven projects
• Good understanding of wealth management products such as investment funds, portfolio management, retirement planning, and advisory services.
• Experience with Agile software development methodologies and business analysis tools (JIRA, Confluence, etc.).
• Knowledge of data analytics, business intelligence (BI) tools, and reporting platforms is an advantage.
• Excellent communication skills, with the ability to work collaboratively and present complex information to non-technical stakeholders.
• Updated on industry trends, regulations, and technological advancements in wealth management

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Responsibilities:

• Analyse and understand business requirements related to payments processing.
• Develop and document business process flows for various payment methods (ACH, RTGS, etc.).
• Work closely with development teams to ensure accurate implementation of business requirements.
• Maintain a strong understanding of payments regulations and standards (SWIFT, ISO 20022, etc.).

Qualifications:

• Strong exposure to Payments & Cash Management technology.
• Experience with end-to-end lifecycle across ACH RTGS, Real Time Payments, Open Banking.
• Familiarity with SWIFT & ISO 20022 Message Processing.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Summary

You will be working with our client who specialises in the healthcare space, where you will be part of the product office team within the Software Development department. You will be supporting a couple of national level healthcare projects. You will also be collaborating with various stakeholders and be involved in integrating data across multiple systems and clusters.

Responsibilities

• Elicit business requirements from external and internal stakeholders via policy and requirement discussion sessions.
• Manage demand from multiple stakeholders and able to control, balance and agree upon a controllable delivery scope.
• Conduct user requirement scoping, and analysis, involving functional, integration, and non-functional requirements.
• Work closely with technical solution teams to assess feasibility, propose solution options and recommendation to address business and operational needs.
• Deliver functional design including workflow analysis, prototypes, business logic flowchart and interface mapping.
• Communicate clearly and concisely with technical design, development, test, and operations support teams on the requirements scope and functional design details to ensure that the final product accurately addresses business needs.
• Provide requirement and functional design clarifications to delivery team members throughout the delivery process.
• Plan and conduct internal UAT based on business workflow and user scenarios if required
• Plan and conduct training to end users, and internal support teams as required.
• Support post-production deployment verification for any product feature release.

Requirements

• Degree in Computer Science, Information Technology, Management of Information Systems or related discipline.
• Minimum 4 years IT system implementation and integration experience
• Excellent analytical skills, able to understand and articulate business problem statement and use cases concisely
• Self-motivated and able to take direction and work resourcefully, quickly, and independently
• Capacity to perform under pressure to handle difficult situations and issues swiftly
• Ability to build good working relationship at all levels
• Experience in Healthcare domain is preferred

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

Key Responsibilities:

Project Implementation: Collaborate with delivery teams across APAC to implement high-priority projects, leading BAs across multiple projects and in Agile Methodology.

• Engage with stakeholders, SMEs and other BAs to manage deliverables such as user stories, process diagrams, functional specs, walkthroughs, Q&A sessions, sign-offs, and production handovers.
• Work with business teams to facilitate discussions, present information, problem solve, and implement alternative solutions where required.
• Work with Delivery Leads and Product Owners on prioritizing and refining the product backlog.
• Support with UAT activity, as required

Stakeholder Engagement & Communication: Build strong relationships with business and IT stakeholders, becoming a trusted advisor and making recommendations.

• Provide clear, timely communication to keep stakeholders well-informed and avoid surprises.
• Provide status updates to senior management and liaise with external partners and vendors as needed.
• Process Improvement & Facilitation: Facilitate business changes and drive continuous process and operational improvements, with a particular focus on adoption of Agile Methodology and best practice.
• Foster a creative and innovative team environment, facilitating communication and resolving disagreements.

Qualifications, Experience & Skills:

Required:

• Understanding of the end-to-end insurance value chain, products, processes, regulations, and market trends.
• Understanding of Agile practices, including backlog management, writing user stories, and facilitating Agile ceremonies.
• Experience working with all stakeholders from technical to business roles, and pro-active change management
• Demonstration of analytical thinking, problem solving and coming up with innovative solutions that solve practical business challenges
• Proven experience managing and delivering services in complex, fast paced environments where ambiguity or contention in support requirements is often present.
• Strong analytical and problem-solving skills to conduct system analysis and provide actionable insights
• Strong communication & organizational skills and the ability to manage a variety of competing tasks and stakeholders.

Preferred:

• Knowledge of JIRA and Confluence systems as collaboration tools like Mural.
• Experience working on large scale IT systems consisting of multiple integrated applications.

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

Duration: 7-8 months

Mon to Fri office hours

Bugis

Salary : Up to $3.8K

Responsibilities:

• Define and implement logic for calculating variable cost components to derive standard cost rates for different equipment sizes at each port-pair.
• Enhance costing logic to adapt to market changes and optimize pricing and cargo selection.
• Analyze and report variances between calculated and actual shipping costs.
• Assess equipment situations at locations to determine balance assumptions and repositioning costs.
• Collaborate with regional offices, local agents, procurement, finance, and trades to provide accurate cost information.
• Provide business requirements to the Information System Department for data analysis and system enhancements.

Job Requirements:

• Min Degree in Maritime, Data Science, Statistics, or equivalent.
• Min 1 year of experience in data analytics.
• Excellent data management, spreadsheet, and presentation skills.
• Knowledge of Tableau and Power BI preferred but not required.

If interested, please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Responsibilities

Support Data Management operation activities for the Enterprise Data Warehouse

Skills Required

• Experience in data analysis
• Experience in managing data reconciliation/quality checks (implementation, monitoring and troubleshooting)
• Handle data issue management.
• Proficient in Oracle PL/SQL
• Experience in Tableau, Snowflake, Denodo
• Experience in performing UAT
• Manage SLA and queries from end users
• Provide documentation support in technical/functional specifications
• Good to have investment domain knowledge
• Good problem solving and logical thinking

Looking for an immediate starter with a minimum of 2-3 years of full set accounting experience.

Job Details:

• Contract: 3 year
• Location: West - Namly Avenue (nearest MRT : Sixth Avenue)
• Working Hours: Mondays to Fridays: 8.30 am to 5.30 pm (Wednesday : 8.30 am to 6.00 pm)

Job description:

Financial Reporting/ Closing:

• Manage the general ledger (including posting journal entries, maintaining chart of accounts, and accurate transaction coding)
• Conduct regular GL account reconciliations to validate balances and promptly rectify any disparities.
• Assist in closing of accounts as assigned, including preparation of monthly financial reports and supporting schedules.
• Prepare accurate and timely financial reports for internal and external stakeholders.
• Assist in gathering financial information requested by internal/external auditors and regulators.
• Monitor and assess the impact of financial trends on the organization’s financial stability.
• Collaborate with cross-functional teams to gather financial data and ensure completeness and accuracy in reporting.

Control and Compliance:

• Ensure compliance to financial regulations and adherence with local and international accounting standards.
• Establish and maintain robust financial controls to safeguard company assets and ensure compliance with policies and procedures.

Tax Planning and Compliance:

• Ensure accurate and timely preparation of tax returns.
• Collaborate with tax advisors to optimize the organization's tax position.

Ad Hoc Projects:

• Participating in special projects and initiatives as assigned, such as, system implementations, or process improvement.
• Support development and maintenance of an efficient financial system.

Qualifications:

• Full set accounting knowledge is required
• Minimum diploma in accounting (with at least 2 to 3 years working experience in education and charity sector would be preferred)
• Strong understanding of financial regulations, accounting principles, and financial analysis.
• Team-oriented individual with resourcefulness and effective communication skills.
• Process strong analytical skill, meticulous and able to work independently.
• Proficient in financial software and Microsoft Office Suite.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/8839

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Overview

The Financial Analyst will be responsible for financial planning, analysis and reporting on school operations, financial data and cash management. This may include developing models for projecting trends and results, analysing variances, overseeing the school invested assets, the financing of the campus upgrade plan and the cash flow projections.

We are seeking an innovative leader with experience in modelling and financial assets management, able to work collaboratively across the entire Finance Department and to provide analysis to help management to make informed decisions.

Responsibilities:

Financial Planning, Analysis and Reporting

• Collect, analyze, and report on school operating and financial data.
• Prepare and deliver regular financial reports including variance analysis to management and provide insights to support decision-making
• Develop and maintain complex operating models (Excel) for projecting trends,results and long-term planning..
• Maintain a set of benchmarks related to various aspects of school operations including comparable data from other appropriate schools.
• Prepare and maintain the annual budget in SAS’s financial platform
• Develop and formalize processes, communication and documentation required to accomplish analytical and reporting activities. Create, maintain and update policies, procedures, and documentation covering all processes and models developed.

Treasury and Cash Management

• Develop, review and update treasury policies in collaboration with management and investment advisory committee.
• Assist in managing administration of the investment portfolio including maintaining investment accounts and executing the approved investment plan.
• Develop and maintain a financial model for managing working capital cash flows and utilize this model to maximize funds available for investment.
• Review and monitor cash position and funding forecast, ensuring accurate and timely financial transactions.
• Manage loan drawdowns to support Campus Upgrade Project and ensure timely settlement of financial transactions. Monitor compliance of covenants of loan agreement.

Other responsibilities

• Maintains strict confidentiality of all records, correspondence, etc. in a well organized and accessible manner.
• Relates courteously and effectively with students, parents, school personnel, district personnel, and community members as necessary.
• Remain available and willing to assist should an emergency situation arise.
• Performs other duties as assigned by the Director of Finance, Chief Financial & Operating Officer and/or Superintendent of Schools.

Position Requirements

• Bachelor’s or Master’s degree in Finance, Accounting or Business Administration
• Audit experience at a Big 4 accounting firm preferred
• At least 5 years of relevant experience in accounting, investment management and financial analysis required
• Experience in developing financial models and forecasts preferred
• Proficiency in Microsoft Office and Google suite
• Familiarity with financial systems and ERP platform such as SAP S4 Hana preferred
• Ability to effectively prioritize and execute tasks in a high-pressure environment to drive results
• Excellent customer service and communication skills
• Strategic and analytical thinking skills
• Strong organizational and documentation skills
• Ability to work collaboratively with cross-functional teams
• High level of integrity, professionalism and demonstrated attention to detail
• Strong English language skills (both written and oral)

Job Responsibilities:

• Lead and inspire a team of dedicated non-nursing staff to deliver exceptional services across various service points.
• Oversee staff induction, orientation, and training programs to ensure team members are equipped with the necessary skills and knowledge for success.
• Take charge of recruitment and retention efforts to build a stable, skilled, and motivated workforce that meets organizational goals and customer expectations.
• Act as a key communication bridge between staff and management, ensuring timely information sharing, effective issue resolution, and actionable recommendations.
• Participate in committees and contribute to special projects, driving continuous improvement and operational excellence.

Requirements:

• Singaporean
• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry.
• At least 2 years of experience in managing frontline staff.
• Analytical, quantitative with strong communication skills (written and verbal).
• Proficient in Microsoft Word/Excel/Powerpoint.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted

Choo Tchi Seng

Registration Number: R1544906

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)