Customer Service Support (Up $3300 / Hybrid)

The Role:

• Prepare quotations, purchase orders (PO), sales orders (SO), and invoices.
• Manage shipping transactions, including arranging shipments and preparing all necessary documentation.
• Ensure compliance with shipping terms and requirements.

Benefits:

• Salary up to $3300
• Hybrid arrangement after confirmation
• Monday - Friday, Office hours

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Gisalle Lim

Registration Number: R23115299
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Details:

Permanent Position

Alexandra

Mon-Fri Office Hours

Up to $2,900

Responsibilities:

• Provide support for Corporate Fleet on day-to-day functions eg. registration/de-registration of corporate vehicles, follow up on renewal of fleet cards and credit card expiry date, blacklisting requests and tracking of refunds etc.
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Provide accurate and complete information by using the Power BI system, Corporate APP portal
• Build sustainable relationships and trust with corporate customer accounts.
• Manage and address any corporate customer complaints or an issue with product or service by providing appropriate solutions and alternatives.
• Work closely with internal stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports for reconciliation purposes for corporates customers
• Generate reports for senior management eg. monthly reports to MAS
• Follow up on bad debt collection from corporate customers
• Perform any other duties assigned from time to time.

Requirements:

• Proven customer support experience and stakeholder management
• Excellent verbal and written communication for internal and external interactions.
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Strong organisational abilities to manage schedules, files, and tasks efficiently.
• Effective time management and prioritisation skills.
• Attention to detail in handling documents and data entry.
• Active listening skills to understand and address inquiries effectively.
• Ability to convey information clearly and concisely.
• Professional phone etiquette and interpersonal skills
• Flexibility to adapt to changing priorities and handle unexpected situations.
• Critical thinking skills to offer innovative solutions.
• Ability to work under pressure and meet deadlines.
• Competence in using various software applications and online tools.
• Proficiency in email and internet communication.
• Proficient with computer skills eg. word, excel

Interested applicants, please click apply now.

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Responsibilities:

• Assist in managing the end-to-end new hire induction experience.
• Schedule and coordinate meetings, and prepare minutes that capture all the important details.
• Track and monitor key tasks and top talent.
• Support performance management implementation.
• Consolidate monthly reports and track data.
• Upkeep organizational charts and appointments.
• Take on ad hoc duties with enthusiasm and a can-do attitude, always ready to lend a helping hand.

Requirements:

• A minimum of a Diploma or equivalent, with a strong foundation in administrative tasks.
• Proficiency in Microsoft Office Tools, especially MS Excel and PowerPoint, to handle data and create reports with ease.
• A team player with excellent communication skills, capable of interacting with people at all levels and building strong working relationships.

Job Description

• Industry/ Organization Type: IT Communications Service Provider
• Position Title: System Support Engineer (Telecommunication/ PABX)
• Working Location: Central (Nearest MRT: Mattar)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Configuration of Voice/Network peripherals, VoIP/ Cloud PABX, Network Switches etc.
• Provide helpdesk and remote support to customers, as well as onsite technical troubleshooting.
• Validate System Design Documents to ensure alignment with customer requirements.
• Build and maintain strong customer relationships through a proactive approach and positive attitude.
• Continuously acquire and update product knowledge in line with industry trends.

APPLY NOW!!!

• At least ITE with minimum 1 year of related working experience.
• Experience in deploying and managing Voice/Data project, supporting VoIP telecommunication systems, network switches, troubleshooting LAN/VoIP systems is an advantage.
• Good knowledge in IT and communication system/PABX is required
• Alcatel, Mitel and Yeastar PABX knowledge will be an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71498 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Contract period:

• 1 Feb 2025 to 31 Dec 2025 + optional 1 Year

Deployment: (5.5 days)

• Mon to Fri: 10.45 am to 8 pm (inclusive 45-mins lunch)
• Sat: 8 am to 12 pm

or

• Mon to Fri: 6 am to 3.15 pm (inclusive 45-mins lunch)
• Sat: 8 am to 12 pm

Scope of Works:

1. Able to carry out manual work includes carry tables, chairs etc.
2. General cleaning duties for classrooms, special rooms, school field etc.
3. Traffic warden, security duties, able to carry out minor repairs, DIY and assist the School to supervise term contractors when necessary.
4. Able to perform shift duty.
5. Any other duties as assigned by the School.

Are you looking for an opportunity to be part of the Asia Private Bank business that serves the complex wealth management needs of ultra-high net worth clients in countries across the region? You have found the right team!

As a Middle Office Support Associate within Wealth Management Operations, you will represent Operations and collaborate with our front office partners in meeting the needs of our clients. You are also required to continuously improve the processes and controls through effective partnership with front office, control partners and other operation teams to enable the bank to scale in a controlled manner.

Job responsibilities:

• Support the business on all operational matters and resolve it by partnering with the right

• Take ownership of the issues and exceptions and bring them to a logical conclusion.

• Ensure controls are executed in a timely and accurate manner.

• Use metrics to measure the performance of service providers.

• Analyze data and trends to identify process weakness and gaps in controls.

• Drive process improvement / automation initiatives and efficiency opportunities with the respective Ops teams.

• Identify opportunities to automate process via Intelligent Automation tools.

Required qualifications, capabilities, and skills:

• At least 8 years of working experience and 4 years of operations experience with knowledge across product and process within Private Bank

• Minimum of a Bachelor's degree in Banking and Finance or other relevant disciplines

• Must be highly disciplined, a self-starter, and can execute on assignments independently

• Strong ownership with ability to operate in a flexible, dynamic environment where creative and strategic thinking are also required in driving solution, initiatives, and projects

• Excellent analytical and problem-solving skills, with the ability to identify and resolve complex operational issues

• Strong interpersonal and communication skills, with the ability to build and maintain relationships with internal and external stakeholders (partnership mindset)

• Ability to work in a fast-paced environment and manage multiple priorities simultaneously

Preferred qualifications, capabilities, and skills

• Knowledge of Temenos will be an added advantage.

• Knowledge of Tableau and Alteryx CORE certification is a plus.

• Client facing experience is desirable.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=24222addd4c07853b8d612cbc78a2809

*Seeking for an Application Support with minimum 5 years of experience handling Openlink Endur CTRM applications and supporting entire trade life cycle with knowledge in SQL and other programming languages e.g. .Net/JAVA/Python*

THE COMPANY

Poised with solid growth plans, the company is expanding their foothold in the market. Currently, the company seeks for an Application Support to be part of their IT team.

JOB RESPONSIBILITIES

• Provide IT support for all CTRM system, system interfaces, Trading and risk modules/applications or in-house developed systems
• Deep dive into analysis of problems
• Resolves issues faced
• Report on current issues and inform/escalate problems
• Participate in other IT projects
• Work closely with other business and internal/external stakeholders e.g. IT vendor/IT team etc.

JOB REQUIREMENTS

• Degree in IT/Information Security/Computer Science or any other relevant education
• Minimum 5 years of experience handling CTRM applications (Openlink ENDUR CTRM is preferred) and supporting entire trade life cycle
• Knowledge in Endur OpenJVS programming, SQL and other programming languages e.g. .Net/JAVA/Python
• Independent, highly analytical, proactive and has good communication and interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Job Description:

• Coordinate and organise sales meetings and events to ensure smooth execution.
• Manage and support daily sales-related documentation, ensuring accuracy and completeness.
• Facilitate the sales process promptly and efficiently upon receipt of Purchase Orders.
• Assist in taking minutes during meetings, documenting key discussion points, and action items for follow-up.
• Provide support to the sales team in the preparation and submission of tender documents.
• Prepare quotations and invoices in a timely manner.
• Asist the sales team by compiling and organising necessary documentation for client interactions and field support.
• Work in tandem with the sales team to streamline processes and enhance operational efficiency.
• Focus on administrative duties to ensure the seamless operation of the sales back-end functions.
• Perform ad-hoc tasks and responsibilities as needed to support the sales team.

Requirements:

• Recognised Diploma or Degree in any field
• Preferably 2 years' experience in a related customer-facing field (Eg, Customer Service, Order Processing, Sales Coordination, etc)
• Working experience in import/export or related environment would be advantageous
• Working knowledge and experience in CRM/ERP system

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Desktop Support to be part of their IT Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Desktop Support:

• Provide operational support and administration for IT systems, ensuring smooth system and storage infrastructure performance.
• Monitor all aspects of the infrastructure to identify potential service issues or gaps and maintain clear visibility across the region.
• Troubleshoot and resolve technical issues, collaborating with multiple vendors to identify root causes and implement solutions.
• Maintain accurate and up-to-date documentation of system configurations in the knowledge base.
• Assist in implementing infrastructure changes, performing routine maintenance, and managing component upgrades.
• Conduct regular data backups and support disaster recovery operations to ensure system continuity.

Requirements:

• Diploma in related field
• Minimum 1 year of relevant experience
• Comfortable with 1 year contract (convertible / renewable)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a leading provider of maritime energy solutions.

• Oversee the Microsoft 365 environment to ensure optimal performance, security, and reliability.
• Monitor system health, troubleshoot issues, and provide support to users both remotely and on-site when needed.
• Work with internal teams to improve user experience and assist with onboarding/offboarding of employees.
• Manage IT hardware, software inventory, vendor relationships, and handle subscription billing.

Requirements:

• GCE O Level and above
• At least 2 years of experience providing L1 support in a mid-to-large enterprise environment with more than 100 employees.
• Hands-on experience as a Global Admin or in user administration, Intune management, and security management.
• Strong ability to troubleshoot issues with endpoint devices (Windows, Android, iOS) and resolve network-related problems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Plan, supervise and implement the programme for the class in accordance with Centre’s policies and framework.
• Prepare the lesson plans, Conduct evaluation of lessons and Submit periodic reports.
• Classroom management.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Psychology & Early Education or relevant
• GCE 'O' Level credit in English with a minimum of C6 grading
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Key Responsibilities:

• Design, develop, test, and deploy Microsoft Power Platform solutions including Power Apps, Power Automate flows, and Power BI dashboards.

• Customize and extend Microsoft Dynamics 365 using Power Platform tools.

• Analyze business processes and workflows to identify opportunities for automation and process improvement.

• Work closely with business users to gather requirements, create technical specifications, and deliver solutions that meet business needs.

• Provide technical leadership and guidance to junior developers and analysts.

• Collaborate with cross-functional teams including IT, business operations, and external vendors to ensure successful project delivery.

• Stay current with industry trends and best practices related to Microsoft Power Platform and recommend improvements or enhancements based on emerging technologies.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.

• Proven experience as a Senior System Analyst cum Developer with a focus on Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Microsoft Modern Workplace.

• Strong understanding of Microsoft Dynamics 365 platform and its integration capabilities with Power Platform.

• Experience in designing and implementing complex Power Apps solutions with a focus on user experience and functionality.

• Proficiency in Power Automate (formerly Microsoft Flow) for workflow automation and integration.

• Experience in developing Power BI dashboards and reports for data visualization and business intelligence.

• Excellent analytical and problem-solving skills with the ability to translate business requirements into technical solutions.

• Microsoft Power Platform certifications (such as Power Apps Developer Associate, Power Platform Functional Consultant) are a plus.

Registration No. / Unique Entity Number: 199801439D

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Securities & Derivatives Junior Analyst - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Support trade capture management, trade documentation and securing approvals for product risk rating and loanable value
• Ensure seamless derivative trade lifecycle events management
• Provide analytical and administrative support to sales team, product desks and business execution teams with regards to derivatives and securities transactions
• Minimize processing risk and perform root cause analyses of discrepancies or spikes in trade position, and ensure adherence to audit and control policies
• Escalate all issues in a timely manner and oversee client and business ad-hoc queries and requirements
• Provide informal guidance and/or on-the-job-training to team members
• Support team during peak volume periods and other absences and support the on-boarding and training of new employees
• Proactively work with Tech to resolve production issues
• Participate in UAT testing, review test cases and/or test evidence

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant Degree or equivalent experience
• Efficient and effective with numerical tasks and transactions
• Proven success with working in a team environment
• Ability to work under pressure and manage to deadlines
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

The Finance Analyst will be responsible for providing support and assistance to the Assistant Vice President, Finance on overseeing the financial management reporting of the SEA & I group companies.

Key Responsibilities

• Prepare and consolidate SEAI Group and Company post-closing analysis monthly, quarterly, yearly management reporting and presentation materials
• Collecting, analyzing, and interpreting historical and current financial data of Company and Group performance with detailed financial status reports
• Assisting Assistant Vice President with the following:

1. Collate Group companies monthly reporting package for monthly management P&L review.
2. Quarterly forecasting process for SEAI group companies
3. Prepare annual budget preparation for SEAI group companies
4. Working capital management for SEAI group companies

• Assist, develop and maintain dashboards and reports to monitor business performance
• Collaborate with group companies to ensure accurate reporting
• Ensuring compliance with financial regulations and maintaining the integrity of financial data
• Other ad-hoc duties assigned by Assistant Vice President, Finance

General Requirements

• Degree in Accounting & Finance
• At least 3-4 years in financial accounting with experience in financial analysis
• Experience with regions handling.
• Good working knowledge of IFRS, Consolidation, Taxation
• Good SAP knowledge
• Advanced proficiency in Microsoft Excel, Power BI and financial software
• Good interpersonal skill
• Strong analytical and problem-solving skills
• Excellent attention to detail and accuracy
• Good communication skills, both written and spoken
• Ability to interact with region teams and cross functional teams
• Ability to work independently and inter-dependently
• Ability to work under pressure to meet deadlines

• Working location: Hillview
• Salary: $2,800 - $3,000 + Commission + Bonus

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Roles & Responsibilities

The successful incumbent will play an integral role in driving the Company’s overall strategies and initiatives and to support the Digital Platform’s roadmap, specifically to enhance and deliver the functions, features, and digital initiatives.

Job Responsibilities

The incumbent will be responsible for:

1. Handling of day-to-day operational tasks with quality standards and consistency

• Monitor, track and collect customer issues and provide system support to achieve customer satisfaction and frictionless experience on our trading platforms.
• Provide timely investigation of issues raised relating to online trading platforms, including dispute investigation and escalation.
• Perform change management activities such as raising JIRA tickets and providing timely customer communications and prompt updates.
• Monitor and ensure timely resolution of all customer issues in collaboration with relevant stakeholders (i.e. Client Services, Trading Representatives, Internal users, IT, etc).
• Manage service downtime, facilitate publication and communications of notices on all digital channels to clients and internal users.

2. Managing customer issues & system support

• Identify channel related issues and collate customer feedback.
• Perform first level investigation and resolve customer issues.
• Track and monitor issues to ensure timely investigation and resolutions.
• Liaise with vendor/service provider on customer resolutions in a timely manner.
• Prepare communications plan for online marketing campaigns and user engagement for service recovery.

3. Business process improvements on customer facing digital channels and functionalities

• Drive and execute process improvements and enhancements on all digital fronts with gold standards on customer and employee journeys.
• Monitor the Customers feedback/ratings on the digital channels to identify areas for improvement, define short term action points and long term fixes to remove pain points.
• Support Digital Channel’s projects and formulate new ways to improve and enhance the digital customer journey.
• Collaborate with cross functional technology & counterparties (including Operations, Client Services, Marketing, IT, Finance, Legal, Compliance, Risk, and others) to develop holistic, end-to-end digital solutions that fulfil customer and business needs.

4. Managing and being proactive in driving customer improvements initiatives

• Define business and user journey requirements for enhancements on online trading platforms to address user journey gaps.
• Prepare user requirements, functional specifications, process documentation, mockup screens and test scenarios/cases according to business requirements and objectives.
• Liaise with internal teams to ensure UAT testing, post-deployment verification.
• Ensure project timelines are met and scope performed according to requirements.
• Review, re-engineer and streamline existing processes in efforts to achieve process efficiencies, cost-savings and improved user experience.
• Prepare user training materials and user guide for user training.
• Formulate test strategies, perform and coordinate user acceptance testing with key stakeholders and seek for sign off.
• Provide post-implementation verification and support to ensure all issues are escalated and resolved in a timely manner.

5. Tracking of stats/data related to digital channels for periodic review

• Perform channel tracking and drive analysis through data.
• Use data to perform customer analysis and track customer satisfactions usage and pain points.

Job Requirements

To thrive and be successful in this role, you must have / be:

• Diploma holder and above preferably with knowledge and keen interest in technology and trading.
• Minimum 2 years’ experience in the trading platform support or technology industry
• Good understanding of Equities products, trading, and related processes.
• Experienced in performing user testing and verifications.
• Must be willing to work during Euro trading hours from 3pm to 12 midnight.
• Excellent communication skills and stakeholders management.
• A positive and can-do attitude in the work is a must.
• Able to work under pressure and fast paced environment
• May need to work beyond office hours, occasionally on weekends when required.
• Able to multi-task and prioritize work in alignment with Digital Platforms’ business objectives
• Customer-centric and think out of the box.
• Excellent analytical skills and problem solver.
• Self-motivated with a strong sense of ownership and accountability.
• Strong acumen in business process, requirements elicitation and documentation.
• Deliver results on time and with market standard quality.

Bus pickup at Boon Lay MRT, to and fro.

Mon - Fri, 9am to 5.30pm

Conduct sensory evaluation and ensure overall status of incoming raw materials, compounding lab sample, olfactive evaluation of aged stocks including Local ERP & SAP transactions.

​Issue various documents and reply technical enquiry raised internally or externally (e.g.. by customers).

Conduct investigations on customers’ complaint samples or rejected items.

Ensure lab stock is sufficient for lab use.

Ensure preventive maintenance and external calibration of lab equipment is carried out duly.

Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principle, ISO14000 and OSHAS 18001 standards and procedures.

Assist and support in the implementation of continuous improvements in QA/QC functions.

How to Apply: Please send your resume to:

The Emerging Threat Analyst role is an intermediate level position responsible for driving efforts to detect, monitor, and prevent emerging cyber threats with the potential to lead to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

As an Emerging Threat Analyst, your role is to monitor, identify, and analyze new and evolving threats to Citi's information systems, networks, and data. You'll stay at the forefront of emerging technologies, vulnerabilities, threat actors, and attack vectors leveraging this knowledge to anticipate and mitigate future potential risks. Collaborating with cross-function teams, you'll develop proactive strategies and countermeasures to protect against these emerging cyber threats (or near-term threats), ensuring resilient and strong controls and/or mitigations. You will help create actionable dashboards to identify these threats. You'll author expert reports and provide recommendations for enhancing defensive capabilities. This role also requires the ability to assess and analyze large data sets to identify potential threats and trends. Strong analytical skills, a deep understanding of cyber principles, big data experience, creativity, and a proactive mindset are essential for success in this dynamic and critical role.

Responsibilities:

• Develop corrective action language for Information Security (IS) gaps and ensure risk closure meets Citi requirements or industry best practices.
• Facilitate the implementation of approved IS tools and identify/recommend new or improved security solutions or emerging technologies.
• Mitigate risk by analyzing the root cause of issues, impacts to business, and required corrective actions and develop security solutions.
• Ensure IS compliance and seek opportunities to enhance the efficiency of IS policies and procedures.
• Identify significant IS threats and vulnerabilities, and define appropriate controls for discovered threats, documenting the business response.
• Analyze large data sets.
• Disseminate changes to IS regulations and standards to Business and Program owners.
• Provide Information Security advice and counsel as needed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Serve as a conduit between technology and business teams and provide support on a wide range of threat intelligence projects, including the ability to identify, collect, and analyze multiple data sources
• Support incident response function in Singapore.

Qualifications:

• 5-10 years of relevant experience.
• Additional technical certifications are preferred.
• Demonstrated ability to research and apply current information regarding the IS field.
• Consistently demonstrates clear and concise written and verbal communication.
• Proven influencing and relationship management skills.
• Proven analytical skills.
• Intelligence and investigations experience with detailed knowledge in data analytics, cyber security protocols, cyber threat intelligence, and cyber-fraud investigations.
• Experience supporting client matters while meeting tight deadlines and customer requirements.
• Experience in one or more cybersecurity functions such as Cyber Threat Intelligence, Threat Hunting, System Administration, Intrusion Detection / Prevention, Monitoring, Incident Response, or Digital Forensics.
• Familiarity with the NIST Cybersecurity Framework, Center for Internet Security Critical Security Controls.

Education:

• Bachelor's degree in IT, Computer Science, Intelligence, or equivalent experience.
• Master’s degree preferred.

• Position: Senior Finance Analyst
• Salary: $6,000 - $8,000 + 14-15 Days AL + Bonus
• 5 Working Days, 9am-6pm
• Changi South (Between Tanah Merah / Simei / Expo MRT)

Broadcasting service provider in East Singapore, company's details will disclosure once shortlisted.

Requirements:

• FPA (Financial Planning & Analysis) for at least the recent 3 years.
• Experience with forecasting, budgeting / financial planning and support the department heads in business partnering, ensure expenses are justified and push back if expenses are not Logical.
• Being comfortable with handling large datasets on Excel. Financial Modelling and cleaning up data. Working on business cases and forecast based on business case.
• Need to have a very commercial / business mindset on saving money & expand profits.

Responsibilities

Budgeting and Forecasting:

• Collaborate with cross-functional teams to develop annual budgets and forecasts.
• Assist in the prepare on of budget guidelines, assumptions, and templates.
• Review and analyse budget proposals, identifying risks and opportunities.
• Monitor budget performance, prepare variance reports, and provide explanations for budget deviations.

Financial Analysis and Reporting:

• Gather and analyse financial data to assess the company's financial performance and identify areas of improvement.
• Prepare financial reports, including budget vs. actuals analysis, variance analysis, and key performance indicators (KPIs).
• Monitor and track financial metrics, such as profitability, liquidity, and other ratios, and provide recommendations for improvement.
• Manage Capex process including budget, commitment and actual tracking with variance analysis.
• Support cashflow management.

Financial Modelling and Decision Support:

• Build financial models to support strategic initiatives, investment decisions, and scenario analysis.
• Evaluate the financial feasibility and potential return on investment (ROI) of new projects or business ventures.
• Provide financial insights and recommendations to stakeholders based on financial modelling and analysis.

Financial Systems and Process Improvement:

• Collaborate with stakeholders to improve financial systems and processes.
• Identify opportunities for automation and efficiency enhancements.
• Participate in the implementation and testing of financial systems and tools.

Other ad hoc duties as assigned.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Responsibilities:

• Serve as SME for security technologies, supporting business projects and delivering solutions quickly.
• Investigate security incidents, provide insights, and recommend remediation actions.
• Develop and implement security policies and standards for cloud platforms (Azure, AWS, Docker, Kubernetes).
• Integrate cloud security products (Firewall ( WAF) , Web Security Proxy) and stay updated on emerging threats.
• Collaborate with teams to address security requirements, communicate risks, and provide recommendations.
• Manage customer integration projects, identifying and mitigating security vulnerabilities to enhance security posture.

Requirements:

• 5+ years in Information Security or engineering and 2+ years of experience with AWS or Azure and their security features.
• Strong understanding of security technologies, processes, and certifications (OSCP, CISSP, CISA, CEH, AWS Security).
• Proficient with SIEM tools (Securonix, MS Sentinel, Splunk) for configuration, tuning, and L3 support.
• Familiar with IDS/IPS, SIEM, and anti-virus log systems and Skilled in identifying and addressing cloud risks.
• Knowledge of networking protocols (TCP/IP, HTTP, SSL, DNS, OWASP Top 10).
• Experience with web security tools (WAF, proxies).
• Familiar with AWS services (Code Pipeline, Code Build, Lambda) and tools like Jenkins, DefectDojo.
• Self-driven, results-oriented, and adaptable with work hours.

Apply, please kindly email your updated resume to [email protected].

Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)

We are seeking a Data Governance Specialist to support the Risk Management Group (RMG) Data Steward in managing Data Quality, Discoverability, Ownership, and Access. This role will be instrumental in driving data governance initiatives, ensuring data integrity, and fostering collaboration across cross-functional teams.

Key Responsibilities:

• Host regular RMG Data Quality forums and represent RMG at Group-level Data Issue meetings.
• Facilitate cross-department discussions to address and resolve data issues.
• Collaborate with RMG stakeholders to enhance data quality monitoring reports and processes.
• Participate in data ownership discussions and follow up on key action items.
• Assist in reviewing and setting up data access permissions for users.
• Drive data management reviews, including BCBS239 annual reviews.

Requirements:

• Degree in Business, Finance or any related discipline
• At least 3 years of experience in managing data issues, profiling, and implementing data quality improvements.
• Good knowledge of data quality principles and data governance best practices.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Excellent communication skills to articulate complex data issues in a simplified manner.
• Ability to thrive in a fast-paced, high-intensity environment with minimal oversight.
• Demonstrated ability to independently drive initiatives and cross-functional collaborations.
• Proficiency in SQL and Python for data analysis and process optimization.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Role: Business Analyst cum Tester

Duration: 12 months contract

Location: Central / East, Singapore

JD

• Gather and document User Requirements Specifications

• Organize and conduct User Acceptance planning and testing

• Prepare and conduct users’ training

• Implementation and post implementation support

• Assist BA & Project Manager in project administration, reporting and tracking such as UAT or defects resolution progress.

Interested applicant may apply through here or alternativly email your CV at [email protected]

The Vulnerability Assessments Analyst - Red Team, AVP will participate in the Adversary Emulation program by emulating cyber and criminal threat actors targeting Citi. The candidate will conduct Intelligence-led Red Team Testing and Penetration Testing targeting people, process, and technology. The candidate may also conduct regulatory driven Red Team Testing. To be successful in this role, the ideal candidate will have some experience in the following:

Responsibilities

• Support Citi’s Red, Blue, and Purple Teams during the execution of offensive security assessment operations
• Participate in advanced exploitation operations against a large global enterprise, including Red and Purple Team operations
• Identify opportunities to automate and standardize information security controls and for the supported groups
• Resolve any vulnerabilities or issues detected in an application or infrastructure
• Analyze source code to mitigate identified weaknesses and vulnerabilities within the system
• Review and validate automated testing results and prioritize actions that resolve issues based on overall risk
• Scan and analyze applications with automated tools, and perform manual testing if necessary
• Reduce risk by analyzing the root cause of issues, their impact, and required corrective actions
• Assist the development and delivery of secure solutions by coordinating with business and technical contacts
• Assist in assessing risk when making business decisions
• Demonstrate particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

2+ years’ experience or equivalent knowledge and exposure are required with most of the following:

• Assisting in attack surface management
• Leveraging the MITRE ATT&CK Framework
• Helping to conduct Adversary Emulations or Assumed Breach Exercises
• Familiarity with industry Adversary Emulation Frameworks like PTES, CBEST, iCAST, GFMA
• Knowledge of tools and processes used to expose known and undocumented vulnerabilities in various different systems
• Assisting with Purple Team Testing
• Participation in Cyber Tiger Team operations
• Helping with Vulnerability Assessments and Penetration Testing (application and/or infrastructure) and articulating security issues to technical and non-technical audience
• Identifying, researching, validating, and exploiting various different, known, and unknown security vulnerabilities on the server and client side
• Red Team testing tools: Cobalt Strike, Red Team Toolkit, etc.
• Vulnerability Assessment tools: Nessus, Qualys, etc.
• Exploitation frameworks: Metasploit, CANVAS, Core Impact
• Social Engineering campaigns: email phishing, phone calls, SET
• An understanding of OSI model
• Security devices: Firewalls, VPN, AAA systems
• OS Security: Unix/Linux, Windows, OSX
• Understanding of common protocols: HTTP, LDAP, SMTP, DNS
• Web application infrastructure: Application Servers, Web Servers, Databases
• Web development and programming languages: Python, Perl, Ruby, Java, .Net
• Reporting information security vulnerabilities to the business

Education:

• Bachelor’s degree/University degree or equivalent experience
• Industry-accredited security certifications highly preferred but not required (e.g. PNPT, OSCP, OSCE, GXPN, GPEN, GCIH, GWAPT, GCFA, or CISSP)

Key Responsibilities:

1. Data Analysis: Assisting in the collection and analysis of financial data, including market trends, company financial statements, and investment opportunities.

2. Report Preparation: Preparing reports on financial performance and other key metrics for internal use by senior staff and for compliance with regulatory bodies.

3. Research: Conducting research on economic conditions, industry trends, and financial products to support the bank’s analysis and decision-making processes.

4. Financial Modeling: Building and maintaining financial models to predict outcomes and assess risks for various financial decisions or investment opportunities.

5. Risk Assessment: Helping to evaluate credit risk, market risk, and operational risk to minimize potential losses for the bank.

6. Support Functions: Providing administrative and technical support to senior analysts and other banking departments.

7. Compliance: Ensuring all activities adhere to banking regulations and internal policies.

8. Collaboration: Working as part of a team to contribute to larger projects and initiatives within the bank.

9. Software Proficiency: Utilizing financial analysis software and tools for efficient data analysis and reporting.

10. Continual Learning: Staying updated on financial regulations, market conditions, and advanced analytical techniques.

How to Apply:

Interested applicants, please email your resume to [email protected]

please note that only shortlisted applicants will be contacted

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599