A glimpse of what you’ll do:

• Perform technical analysis and correlation on inbound traffic and internal telemetry to identify adversarial campaigns against public healthcare in the IT, medical device, and OT spaces. This will also entail leveraging threat intelligence generated by the threat intelligence team. Public healthcare refers to all public hospitals, polyclinics, and related institutions/agencies under MOH Holdings.
• Provide warning to cyber defenders and recommend countermeasures to safeguard public healthcare against the threat.
• After identifying active adversarial campaigns, work closely with threat hunters and incident responders to ensure that public healthcare networks are not compromised.
• Build a deep understanding of PH adversaries, their tradecraft, and their Tactics, Techniques and Procedures (TTPs).
• Generate reports on observed trends and insights from adversary campaigns conducted against public healthcare.
• Perform threat modelling at the public healthcare level.
• Provide cyber threat intelligence support to the incident response team during cybersecurity incidents.
• Perform regular updates to adversary threat campaign analysis playbooks.

What you’ll need:

• Diploma and Bachelor's Degree in Computer Science, IT, or equivalent fields
• At least 10 years of experience in cybersecurity, of which there should be a minimum of 5 years of direct experience with demonstrable skillsets across threat intelligence, threat hunting, and/or incident response.
• In-depth understanding of networking, threats/vulnerabilities/risks, security controls, and analytical frameworks.
• Familiar with the Cyber Kill Chain, MITRE ATT&CK Framework, NIST Cybersecurity Framework (CSF), and other cybersecurity frameworks.
• Familiar with the latest APT TTPs.
• Self-motivated and detail-oriented, with strong analytical and investigative skills.
• Good collaborative and communication skills.
• Technical cybersecurity certifications (e.g. GCIA, GCIH, GCFA, GNFA, GCTI, OSCP, etc) will be an advantage.
• Relevant experience or demonstrable skillsets in two or more of the following areas:
• Intrusion detection, Penetration testing, Digital forensics, Incident Response, Malware analysis, Participation in CTF competitions or bug bounty programmes.

Benefits

• AL: up to 21 days
• ML: 14 days
• Flexibenefit: $660 per year
• Bonuses: total package ranging from 14-15 months

Interested applicants: kindly submit your resume to [email protected]

• A minimum of 2+ years of experience with data centres will work, but the candidate should work on Thursday, Friday, Saturday, and Sunday until Monday morning 7 a.m.
• Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates
• Installing/de-installing /extending/relocating/testing all carrier circuits to the network hardware
• Installing/de-installing/relocating all patch cabling for systems and network hardware.
• Installing/de-installing/relocating all Data Center hardware.
• Assist with the coordination of cabinet power, circuit, and patch infrastructure installations in w/various facilities, electrical, and communications vendors

Capacity Analyst / Engineer

Responsibilities

1. Coordinate with stakeholders to understand capacity and demand needs
2. Review and reclaim unused Storage/Cloud capacity
3. Secure funding approval for capacity expansion if required
4. Establish and maintain effective communication with all related key stakeholders to ensure the successful delivery of capacity expansion / annual capacity plan

1. Good understanding of server and storage technologies
2. Excellent Excel and PowerPoint skills
3. Excellent communication and presentation skills (verbal and written)
4. Project management experience in working with medium to large-scale implementations
5. Ability to work in a fast-paced environment with several competing priorities
6. Ability to analyze data and produce trends to support capacity planning activities

Desired Skills

·        Comfortable working with ambiguity and rapidly changing priorities

·        Ability to effectively interact with all levels of management

• Expense Management: Tracking and analyzing all company expenses, ensuring they are within budgetary limits, and identifying cost-saving opportunities.
• Budgeting: Collaborating with various departments to create and manage budgets, forecasting future financial needs, and monitoring budget adherence.
• Invoice Processing: Verifying and processing invoices from vendors, ensuring accuracy, and making timely payments to suppliers.
• Purchase Order Management: Generating and managing purchase orders, including reviewing and approving purchase requests from other departments.
• Financial Analysis: Conducting financial analysis, such as variance analysis, to assess financial performance and provide insights for decision-making.
• Reporting: Preparing regular financial reports and statements for management, highlighting key financial metrics, and providing recommendations for improvement.
• Compliance: Ensuring compliance with financial regulations and internal policies, including tax regulations and procurement guidelines.
• Vendor Relations: Building and maintaining relationships with vendors and negotiating favorable terms and discounts.
• Data Analysis: Utilizing financial software and tools to analyze data and trends, helping the company make informed financial decisions.
• Continuous Improvement: Identifying process improvements and implementing best practices to enhance the efficiency and effectiveness of financial operations.

Personal Assistant | Gallery In-charge | Office Administration | Proficient in Ms Office | Support Senior Management | Orchard

Location: Orchard Rd
Working Days: 5 days A Week
Working hours : discuss during interview (but art gallery open from 10am-7pm)
Salary : $3000 - $3800 (depends on candidate last drawn and experience)

Responsibilities

• Assist management team in planning, coordinating, overseeing and managing staff and services.
• Provide executive secretarial support on both personal and business matters to senior management including meetings, conference scheduling and travel arrangement.
• Manage tenancy agreements and service provider's service for office facilities.
• Assist in general office administration and coordination with service vendors for office facility matters, renovation, equipment purchases and maintenance and contract negotiations.
• Maintain proper filing system and ensures effective document control for easy access and retrieval
• Participate as a member of management and advice on the administrative implications of all matters being reviewed and give comments as required.
• Prioritize work urgency and practice well-planned time management in fulfilling work functions and to ensure all tasks are of a consistently high standard
• Actively identify opportunities for process improvements to create efficiencies and support capability to business needs
• Provide support for other projects/assignments whenever Management requires
• Any other adhoc duties as assigned

Requirements

• At least 3 to 5 years of relevant working experience
• Min Diploma in office administration or relevant
• Proficiency with Microsoft office applications

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Responsibilities:
Portfolio Management & Analytics Division

Sitting within Reserve Management department, the front office Application Developer cum business analyst / product owner is responsible for managing the applications and processes used for portfolio management and trading of assets managed in-house.

• Work closely with portfolio management and trading functions to understand their business requirements, translating business-to-technical requirements and vice versa
• Design, build/enhance, test, implement and document processes/tools/systems in partnership with IT, middle and back offices as well as software vendors to support front office workflow
• Plan and work with department and Client partners on implementing road map of front-office workflow feature development / upgrades
• Ensure front office processes and procedures meet internal standards for data integrity, security and auditability
• Monitor, analyse and troubleshoot front office processes to ensure their smooth functioning.
• Manage project implementations with vendors, covering procurement and related administrative issues;
• Oversee change management to facilitate the users to product adoption and new ways of working.

What we are looking for

• An undergraduate degree in business-related or IT-related fields
• Preferably 3-10 years relevant working experience, including product management/ownership or system used in similar functions, preferably in investment or financial domain
• Strong sense of ownership and growth mindset
• Strong analytical skills and critical thinking with good problem-solving skills
• Good understanding of user-centric principles and/or service design
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Experience working in cross-functional groups, representing views of different stakeholders and influencing teams towards achieving shared goal

Responsibilities:

• Oversee the setup and upkeep of the company's network infrastructure.
• Inspect all WAN and LAN network infrastructure and services are secure, reliable and in accordance with the company's regulation.
• Practical experience with Transmission Control Protocol/Internet Protocol, IPS, switches, routers, servers, Windows and Linux server operating systems.
• Utilize software-defined networking, cloud computing platforms, network operations, and network security.
• Monitor and analyze WAN traffic on the IT network.
• Create a strategy to address issues or concerns and put the network solution into practice.
• Assist with requests for network solutions and services changes.
• Oversee the automation of network infrastructure deployment.
• Support the region's IT project planning, coordination, and execution.
• Partake in the launch of regional and international IT initiatives.
• Participate in new business initiatives, implementing and supporting IP voice solutions.
• Oversee and work with vendors to accomplish KPIs for system operations.
• Ad hoc duties assigned.

Requirements:

• Diploma in Computer Science or an equivalent field.
• At least 4 - 6 years of networks operations experience
• Expertise in Azure/ AWS Cloud security and network protocols will be ideal

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Manage and administer the online sales order to delivery and inventory replenishment processes
• Attend to customer enquiries
• Manage daily deliveries arrangement and stocks transfer
• Prepare reports and submit on a daily / weekly / monthly basis
• Analyse sales process and control inventory
• Check, verify and process billings and invoices
• Involve in quarterly stock take

Requirements:

• NITEC or Diploma in any discipline
• Prior sales support working experience in online e-commerce operation
• Familiar with e-commerce platform (such as Lazada, Shopee and etc.)

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client, a reputable technology company, is inviting you to join their team for a rewarding career and enjoy exposure to a wide range of innovations and technology needs.

You will be involved in both business analysis as well as some technical aspects of system customisation and configuration. Core development/ programming is not required for this role. However, having a foundation in .NET / MS SQL/ C+ etc programming languages will be highly regarded.

• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement analysis for the development / implementation of new systems and for enhancements to existing systems.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Involvement in the system development, integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in application configuration and system customisation

Requirements

• Bachelor's Degree in IT, Computer Science or Computer Engineering or possess relevant working experience
• Understanding of SDLC and experience through full project lifecycles.
• Good understanding of programming languages, eg. SQL, Java, C++, C#, Python, .NET, JavaScript, etc
• Must be willing to learn new tech and new programming language
• Ability to perform standby support based on project requirements

Salary will commensurate according to Candidates’ Work Experience & Qualifications

To apply for this job opportunity, click on APPLY NOW. We regret that only short-listed candidates will be contacted shortly.

EA License No: 14C7092

EA Registration No: R2199193 (Frieda Chan)

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.

Position Overview:

An opportunity to join a growing team, primarily working on the day to day inventory management and logistics of physical metals alongside assisting with the growth and development of the firms processes and procedures.

Day to Day

• Management of physical metals inventory
• Working closely with Investment team on new physical purchase and sale contracts
• Checking documentation related to physical metal contracts
• Preparation and review of contracts
• Providing inventory reporting and updates to the Investment team
• Maintaining documentation relating to physical contracts and inventory
• Arranging inspections of inventory
• Arranging logistics for movement of metal globally
• Assisting with the onboarding of new trading counterparties

What we are looking for

• 2+ years in physical metals commercial operations and logistics
• Understanding of physical metals
• Preferably a good understanding of LME and CME
• Demonstrate proficiency in all calculations used to support any products in your asset class coverage.
• Understand the importance of our team concept. Establish long-lasting organizational relationships that will foster a productive work environment.
• Demonstrate proficiency in written and oral communication skills.
• Working on system and process improvements, and new business initiatives
• Understand the relevant technology and applications that are required to excel in the role.

Systems analysts are computer software experts who assess the current state of a company's systems and work to implement new ones to improve performance and efficiency. If you're interested in information technology (IT) and working with software, learning about the typical responsibilities of a systems analyst can help you determine if the role is right for you. Understanding which industries hire these analysts and what skills they have can also aid you in preparing for career success.

JOB REQUIREMENTS:

• Reviewing current IT systems, such as network, software and hardware features for any errors or issues

• Collaborating with employees and department heads to determine which system requirements they need to remain efficient

• Building new systems that address and fix any issues shown in the current systems

• Creating analysis reports that represent the cost-benefit of any proposed upgrades

• Assisting the IT team in implementing any new system that was recently drawn up and approved

• Testing and troubleshooting any recently implemented plans to ensure they're operating efficiently

• Instructing other employees on how to use these new systems through training programs and documents

• Submitting and implementing all systems under strict deadlines and budget restrictions

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Responsible for the functional knowledge
• Liaise with business for clarification and understanding of requirements
• Manage workshops with business to challenge the needs or explain new solutions
• Analyse functional impacts considering technical constraints with technical lead’s help
• Explain and work closely with the developers for the implementation of change/evolutions
• Responsible for the functional testing of development
• Create tests and define tests strategy in coordination with project manager / Others Business Analysts
• Define the use cases to manage regarding the impact on business of new requirements
• Conduct continuous testing in development environment for development monitoring
• Involvement and contribution to project management (Agile Methodology)
• Help project manager in Sprint planning based on capacity management & backlog management
• Help to monitor sprint progress by coordinating with developers on a daily basis using dashboard
• Help to manage KPIs to monitors project progress
• Proactive in managing the risks, alerting on the blockers and any possible delay in the project status
• Help in coordinates the delivery in production & non-production with the developers, technical architects and other business analysts
• Involved in support of application for functional incident
• 3rd level support work on request escalated from level 2
• Reproduce, make first analysis and investigate verifying data on DB or GUI
• Analyze and/or solve functional problems in coordination with developers

Job Qualification

• At least 7 years of business analyst experience
• Experience on Agile projects (Preferably as a Scrum Master) is strongly preferred
• Hands on testing process (writing, executing and monitoring test)
• Database testing with query writing for data comparison
• Strong analytic skills
• Excellent communication skills
• Proactive and result oriented
• Sense of commitment
• Knowledge of all phases of IT system development and implementation life cycle
• Exposure on Agile and Waterfall project methodology
• Capable to effectively interact with Business team
• Capable to effectively interact with Technical team
• Team spirit - Like to explain and share knowledge
• Proactive with excellent verbal and written communication skills in English

Technical

• Technical experience or background to be comfortable with data models and SQL
• Experience with JIRA & JIRA XRAY
• Optional experience on API testing

Functional

• Financial/banking industry knowledge
• Specific knowledge in regulatory frameworks and requirements (Basel committee)

Nice to have: Agile scrum master or project management certification

Others Skills: Added advantage to have basic French language skills

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Our Mission
At Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc
  

Qualifications

Your Experience

• Experience - 5+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers)
• Working experience in configuring and troubleshooting SD-WAN technologies
  Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience working with Firewall Central Management Systems
• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
• Working knowledge of Security services (IDS/IPS, Firewalls etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Excellent written and verbal communication skills are required
• Virtualization experience (AWS, Azure, VMWare, OpenStack) is a plus
• Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)
• Working experience in Silverpeak, Huawei, Fortinet or any vendor related SD-WAN devices is a plus
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus
• Experience with designated customers is a plus
• Candidate having CCIE/CCNA is a plus
  

Additional Information

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.

Role Purpose

We’re looking for someone like that to:

• monitor settlement transaction to ensure timely settlement incl. pre-matching and cancel and rebook transactions
• place manual settlement and / or transfer instructions, affirm broker confirmations and handle broker enquiries
• systematically chase and resolve pending transfers/ settlements, differences and breaks (cash and security)
• manage trade processing and lifecycle events, ensuring trade Confirmations are dispatched to clients and lifecycle events are booked accordingly
• administrate our securities settlement static data and standard settlement instructions (SSI) reference table
• collaborate with interface partners as part of efficiency improvements and improve processes continuously
• process and send notification on corporate actions events for structured products

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About Bluefield Renewable Energy

Headquartered in Singapore, Bluefield Renewable Energy Pte Ltd (BRE) is a Decarbonization Platform Transforming Waste into Valuable Resources and Capturing Carbon for a Sustainable Future.

We utilize our proprietary and patented cutting-edge thermo-chemical conversion technology to transform waste into valuable resources instead of channeling them to incineration or landfill conventionally.

Our technologies are endorsed by National Research Foundation of Singapore (part of Prime Minister’s Office of Singapore) and our products are certified by European Biochar Commission (EBC) and International Biochar Initiative (IBI).

Be part of driving Net Zero Targets with us!

Job Description

• Manage carbon accounting and verification processes, including data collection, audits, and report writing
• Offer guidance on navigating both international and domestic carbon markets and regulations, whether voluntary or compliance-driven
• Prepare and furnish information for carbon-related compliance and reporting requirements
• Address and rectify incidents of non-compliance with sustainability standards
• Collaborate with relevant stakeholders to identify potential opportunities for implementing sustainability and carbon projects, assessing technical, commercial, regulatory, and financial feasibility
• Develop institutional knowledge in international standards, sustainability reporting, trends, regulations, and best practices in decarbonization
• Participate in low carbon related product development
• Oversee carbon-related projects and follow-ups with clients
• Undertake assigned tasks as needed

Requirements

• Bachelor’s degree, have relevant knowledge and/or experience in sustainability, environmental studies or decarbonization
• Strong written and verbal English communication skills
• Ability to convert complex data and information into actionable insights
• Proficient in MS Office, with advanced skills in Excel and PowerPoint
• Willing and able to travel internationally if necessary

Additional Skill Sets/Attributes

• Possesses the ability to thrive in a dynamic and evolving environment
• Maintains a positive attitude, displaying energy and resourcefulness
• Demonstrates trustworthiness, acting as a self-starter with a strong sense of independence
• Exhibits diligence, self-motivation, and a collaborative team spirit

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.

• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Company: Hospitality/ Tourism & Leisure Company

Location: Central (Near MRT Somerset Station)
Working from home

Position: Holiday Counsellor (Job ID: 18889)

Job Description:

As a holiday advisor/travel consultant, your primary responsibility will be to handle incoming calls from Japanese membership base and fulfilling their holiday requirements through the promotion and selling companies leisure products. As well as servicing for English speaking members. (Australia and New Zealand.)

Responsibilities will include:

• Identifying the “holiday experience” required by our members and aligning availability to that experience, offering similar alternatives where necessary.
• Promoting all company products and services to maximize sales opportunities.
• Processing bookings.

Job Requirements:

• Japanese and English language skills in order to liaise with Japanese and English speaking clients and counterparts in Japan.
• Proficiency in any additional Asian language is desirable for effective communication and collaboration with clients who speak that language
• Good communication skills to work with clients.
• An excellent telephone manner as communication with client will be done on phone.
• First class influencing skills.
• The ability to use multi-application software and reservations systems.
• Sales and/or call center experience; travel industry sector experience is desirable.

Interested applicants please send your resume to kuramoto at pasona.com.sg with email subject header "Job Application for Holiday Counsellor (Japanese Speaking, Customer support, Tourism & Leisure) -KN (Job ID: 18889)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Kuramoto Natsumi
EA Registration No: R23118271
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
Direct: +65 6239-4208 | General: +65 6732-6933
Email: kuramoto at pasona.com.sg
URL: www.pasona.com.sg
EA License No:90C4069

• Opportunity to join a Global Multinational Organization with long term stability
• Regional Role

About the Client
Our Client is a Global MNC with a well-established presence of more than 20 years with more than 5000 employees worldwide. With rapid expansion plans, they are now looking for an Information Security Analyst / Executive to be a part of their team

About the Job
As an Information Security Analyst, your job responsibilities involve:

• Aligning with the global Cybersecurity team on priorities and roadmaps while ensuring the rollout of the Cybersecurity Policy on the APAC scope.
• Contributing to the evolution of the Cybersecurity Policy, guidelines, and documentation.
• Providing support to Data Privacy teams in the different markets.
• Providing support to Local and Regional Teams in implementing security actions/projects.
• Rolling out controls defined by the Tech Cybersecurity Team to monitor the level of compliance with the Cybersecurity Policy and defining new controls if needed.
• Promoting a Cybersecurity culture across the organization.
• Regularly communicating best security practices to Regional and Local IT Teams in alignment.
• Relaying global awareness and training programs issued by the global Cybersecurity team and setting up specific awareness/trainings if needed.
• Supporting and facilitating cybersecurity audits for projects before go-live.
• Participating in the global response team in case of a major incident.
• Suggesting improvement plans based on the return of experience of previous incidents.

Skills and experience required
As a successful candidate, you should have at least 3 years of working experience in an Information Security role with a good experience in managing IT security policies, frameworks and controls.

You should also have a good understanding of IT Governance, Risk, Compliance and cybersecurity standards and best practices.

Whats on Offer
This is an exciting opportunity to join a Global MNC as their Information Security Analyst. You will get the opportunity to contribute and align on the synergies between Global and APAC on information security policies, frameworks, structure and best practices.



To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/RoystonLow. (EA: 94C3609 / R1871559)

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Responsibilities

• Report to Head of IT to assist in the implementation of all application system projects, including POS, ERP, Digital eCommerce, etc
• Work with respective department heads to analyse and propose process solution
• Hands-on technical development skills to perform application enhancements in Navision C/SIDE, Microsoft Dynamics-Business Central, SQL scripts, Java scripting, or any other ERP applications
• Impart and groom junior staffs.
• Manage third-party developers to deliver customisation documentation with proper documentation
• Performs and conduct systems testing, user training & acceptance testing, and post mortem follow-up
• Responsible for quality of deliverables, and customer satisfaction.
• Lead Report Analytics implementation

Requirements

• Independent and self-motivated with excellent interpersonal, communication & reporting skills.
• Willing to get hands-on and work with the team
• Able to travel inter-state and overseas where required
• Preferred language: Chinese (Written and Spoken) due to the need to support our North Asia subsidiaries

Welfare & Benefits

• Recognition & growth opportunities
• Performance Bonus
• Long Service Incentives
• Birthday Incentive
• Staff Discount

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Location: Island-wide Location Available (You will be stationed at one project site)

Pay: $2,400 to $3,500

Duration: 1 Year Contract (Extendable)

Working Hours:

Responsibilities:

• Provide timely and effective resolution of desktop support requests and incidents.
• Perform troubleshooting for client platform related problems.
• Provide timely status updates to relevant parties.
• Serve as the point of contact for escalated technical issues and complex problem resolution.
• Maintain desktop SOPs and documentation.
• Collaborate with other IT teams and stakeholders to ensure seamless integration and alignment of desktop support services with overall IT strategies and initiatives.
• Adhere to Service Level Agreement
• Provide L1 to L2 Desktop Support to end users

Requirements:

• Minimally Nitec in Information Technology or similar fields
• Must be comfortable to take up contract position under agency payroll

Interested applicants, please send your resume to [email protected] [Attn: Fiona]

OR Text / WhatsApp 8338 3121 [Attn: Fiona]

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211)

Senior Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)

Location: Central

*Flexible working arrangement

This is an exciting opportunity with a highly established industry expert in delivering actionable maritime insight, data, and analytics.

• Produce an agreed number of credit reports per month against volume and timeliness KPI and support the Credit Risk Team Lead – APAC to ensure the regional and global targets are met
• Actively research and analyse companies, shipping, and financial markets as well as other relevant data and information to make confident and concise credit risk judgements while displaying knowledge and integrity
• Support the Credit Team Lead in training and onboarding Credit Report Analysts, mentoring and coaching junior colleagues, and contribute to training materials and process improvements
• Grow and maintain a network of contacts via phone and email by engaging in proactive information exchange, acting as a brand ambassador
• Ensure that any critical and non-critical errors in output are flagged and escalated accordingly
• Support the Credit Risk Management Team by being a regional go-to person for company analysis SME and therefore attend client calls when required alongside sales and/or product management, and when required support our account managers on networking events and relevant conferences
• Stay abreast of market news and new Seasearcher product developments and functionality covered in Go to Markets and continually develop your understanding of the maritime industry to enable high quality writing on the profile of the company
• Foster collaboration and share information with other in-house data teams that research company ownership structures, to optimise the quality of data

Requirements:

• At least 2-3 years’ experience in business intelligence, consultancy, or data research
• Proven experience in analysing complex company financial data and company due diligence, and making consistent assessments of a company’s financial standing
• A customer-first approach and strong time management skills and ability to produce high quality content within set deadlines
• Ability to compile training methodology and feedback documents to drive output enhancements is a pre-requisite

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

· Attractive Salary Package

· Stable Organisation

About the company

Our client is a Global MNC with a well-established presence of more than 50 years with more than 1000 employees worldwide. With rapid expansion plans, they are now looking for a Application Support Analyst to be a part of their team.

About the job

As an Application Support Analyst (.NET / C#), your job responsibilities involve:

• Overseeing the complete software development life cycle, encompassing planning, development, testing, implementation, integration, and documentation.

• Managing day-to-day operations and concurrently handling multiple projects.

• Supporting and maintaining software applications and databases.

• Collaborating with business users to analyze business requirements and formulate solutions based on existing products and the tech stack, or introduce new tech solutions.

• Staying current with the latest industry trends in technologies.

Skills and experience required

As a successful candidate, you should have at least 3 years of working experience in a Software Engineering or Software Development role.

You should have a good working experience with Microsoft technologies and programming such as C# / .NET / Sharepoint systems.

Whats on Offer

This is an exciting opportunity to join a Global MNC as their Application Support Analyst. You will get the opportunity to be integrated closely with the Applications team to be involved in end to end SDLC operations, enhancements and development.

Job Description

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens.

Roles and Responsibilites

• Responsible for Level 3 support and escalations for network and System issues;
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network to ensure optimum performance, reliability and availability;
• Work closely with internal and external teams for problem resolution;
• Perform maintenance and upgrades of systems and networks;
• Check on resource utilisation for trending and capacity planning purposes;
• Adhere to policies on change management to ensure the success of such projects;
• Implement security measures and ensure that policies are followed to reach the required level of security;
• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation and removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work through our Ticketing System
• Make sure that Client Documentation is well-maintained
• Split tickets that have several issues into their ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resources to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Service Delivery Manager support
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate, and Mitigate potential risks to the Service Delivery Manager and Clients
• Follow the schedule provided by the Service Delivery Manager or the appointed Service Coordinator
• Follow Standard Operating Procedures (SOPs) for daily/weekly recurring tasks
• Follow all our Security Procedures and Keep a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively

Qualifications and Education Requirements

• 4 to 6 years of work experience
• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higer
• CCNA certification would be an advantage
• At least 4 years of hands-on experience in network device configuration and troubleshooting, as well as system and OS support.
• Proven work experience as a Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal