Market Support Assistant / Sales Support Assistant

5 & 5.5 days, 9am-6pm (Once or twice a month weekend shift (Sat & Sun) from 9am to 1pm)

Salary: $2400 -$2800

Address: Pasir Panjang

Primary Function:

To provide general sales support services in meeting all deadlines and undertaking all administrative work of the department with professionalism.

Job Scope:

• To handle inquiries and ensure quotations are furnished to customers on time.
• Processing of orders within the dateline and consolidate customer’s requirements ensuring on time delivery.
• Liaise with customers for delivery timings and locations
• Filing of invoices and other related documents.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Requirements:

• Minimum: GCE O Level
• Basic Microsoft application especially Excel & Word
• Knowledge of Singapore Customs permits will be an advantage but not a necessity as training will be provided.
• Once or twice a month weekend shift (Sat & Sun) from 9am to 1pm and also on public holidays when applicable (also on rotation basis)

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

As a Business Analyst, you will be involved in the software development life cycle (SDLC )and Agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases. The broad area of your role covers the following:

• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc;
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Requirements :

• Must have experience working in banking domin;
• Degree in Computer Science and Engineering;
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;

The position requires at least 3-5 years of experience in the manufacturing field or in a related area.

You must have a working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals.

Key Job Accountabilities (Actual daily deliverables):

·To support and maintain business web applications.

·To discuss with business users to understand business requirements for systems enhancements.

·To provide enhancement to the systems based on time to time business needs.

Responsibilities:

·To maintain and enhance operation web applications.

·To write technical procedures and documentation for the applications including operations, user guide, etc.

·To Investigate and resolve application functionality with vendor, if enhancement is needed.

·To assist in troubleshooting software application issues.

Reporting Relationships (Who this job reports to; Who reports to this job):

·This position reports to Manager.

Required Experience and Qualifications (Required knowledge, skills and experience---however acquired):

·Degree / Diploma in Computer Science or Computer Engineering with at least 2-5 years’ of relevant experience

·Experiences in Platforms like VB6, ASP.Net, VB.Net, VB.net and Oracle and C#.net with J2EE & JavaScript are required.

·Hands on experience in Oracle & SQL Server databases SQL queries and stored procedures.

·Knowledge in Microsoft Access VBA will be added advantage.

·Knowledge in SQL Server Reporting Service will be added advantage.

·Been through at least 2 cycles of full SDLC Implementation.

·Understanding of the semiconductor industry business will be added advantage.

·Independent, strong analytical skills and ability to work under pressure with tight deadlines.

Working hour: 8am to 5.30pm, 5days

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

# Convenient work location nearby Novena MRT

# Good career development opportunities

# Salary Up to $5000 + Excellent Benefits

Our client, a primary healthcare organisation in Singapore is currently seeking an experienced candidate to join them as a Research Analyst.

Responsibilities:

• Design of research studies in collaboration with doctors
• Analyse data using statistical approaches
• Detailing of analysis plans, descriptions of analyses and findings for research protocols, research manuscripts or reports, including statistical power or sample size calculations.
• Oversee, design and manage research databases
• Co-lead research projects and submit ethics approval where appropriate
• Provide educational talks for Doctors and Researchers
• Supervise health advisors on extraction of relevant data from medical records and national records for monitoring and trending of statistics
• Generate reports on statistics for reporting
• Setting up databases using the new generation computer system
• Develop research protocols that can answer epidemiological questions, regarding treatment, prevention and educational programmes, including submission for ethics approval

Job Requirements:

• Master in Public Health or Degree in Biomedical Science or equivalent
• Minimum 2 years of experience in research with strong data analytics experience
• Past experience in doing research from start to end

Looking for a change or for new challenge? Please email your detailed resume in MS Word Format to [email protected]

Johnny Low Jia Rong (Mr.)

Senior Talent Acquisition Consultant

CEI Registration No.: R21100789

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Customer Support Coordinator - European Engineering MNC

1 year contract renewable

Salary: $4000 max

5 days work week

8am - 5pm

Location: Ayer Rajah

Job Scope:

· Ensures the resolution of customer issues (e.g., order deliveries, logistic, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.

· Perform order fulfillment, logistic support and take ownership for all outgoing transaction on time.

· Response to customers’ enquiries on order status and delivery issues promptly with accurate information.

· Tracks regular target performance and provides results to management Coordinate with 3PL on shipment arrangement, custom clearance and logistics delivery.

· Coordinate and update transportation information of goods between customers and suppliers.

· Ensure job closures as per target set and ensure smooth execution of daily shipment.

· Updating tracking platform on a regular basis and follow up closely with the relevant parties to resolve any issues, complaints with satisfaction.

· Coordinate with packer on special packing for fumigation, booking of shipments, prepare shipping mark, and shipping document at the request of the customers.

· Coordinate on Certificate of Origin application from Chamber of commerce at the request of the customers.

· Facilitates and support on Letter of Credit / Bank guarantees/ Bonds process for orders when it is required.

· Coordinate customers’ complaint to the Quality Assurance / warranty issue / Store and follow up with corrective actions.

· Ensure billing on time and sending invoices to customers promptly.

· Provides back-up support to commercial operation team members in the performance of job duties as required.

Support on business administrative activities to raise PR for pantry supplier, catering, and other business activities when it is required.

PRODUCT AREA

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

JOB DESCRIPTION

Financial Analysts ensure that Google makes sound financial decisions. As a Financial Analyst, your work, whether it's modeling business scenarios or tracking performance metrics, is used by our leaders to make strategic company decisions. Working on multiple projects at a time, you are focused on the details while finding creative ways to take on big picture challenges.

As someone who knows the workings of the core Finance team inside and out, you'll lead individual projects to transform planning, tracking and control processes. You'll provide senior level management with insightful recommendations, planning and reporting support.

Qualifications

JOB RESPONSIBILITIES

• Drive business and product strategy across Google Ad products.
• Provide management with clear insights and recommendations into drivers of business, market trends, risks, and opportunities leading to business enhancing product actions.
• Lead independently and/or in partnership with cross-functional partners, bringing clarity to big and complex problems facing Google.
• Influence with data, and articulate key insights to executive stakeholders to drive sound business decision making.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a problem-solving environment (e.g., financial planning and analysis, business analytics, management consulting, or investment banking).

PREFERRED QUALIFICATIONS

• Experience working with cross-functional teams by providing good business acumen.
• Experience in problem-solving, with the ability to structure ambiguous problems and drive insights.
• Ability to communicate and engage with the executive management team.
• Excellent problem-solving and technical (e.g., Financial Modeling, SQL, Data Viz) skills working with large volumes of complex data.

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyse and validate business processes, systems, and solution requirements.
• Proactively research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.
• Develop and execute acceptance test plans and test cases

Requirements:

• Minimum of 2 years of related experience or a Master’s degree and up to two years of experience as a Business Analyst.
• Requirements determination using structured techniques for documentation, analysis, evaluation/ validation
• Decomposition of high- level information into details
• Abstracting low- level information
• Distinguishing requests vs needs
• Distinguishing requirements vs. solutions
• Classifying/ prioritizing requirements; requirements change management and traceability
• Identifying risks; applying creativity to solving complex problems
• Building relationships and working collaboratively
• Effective verbal/ written communication
• Experience in an industry domain.
• Developing structured user manuals and training; business rules modelling
• Develop and executing acceptance test plans

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities:

• Manage high severity incidents and high customer impact incidents focusing on fast recovery
• 24/7 Application L2 Support (12 hour shift)
• Ensure SIT and UAT approval and UAT BU Sign off
• Champions production resilience and availability, focusing on superior client experience, by working with the operation team and technology development teams
• Drive the implementation of Site Reliability Engineer (SRE) and Chaos Engineering design for all strategic systems
• Drive effective communication between business and technology with regards to production service reliability and performance
• Drive continuous improvements in processes or systems leveraging Site Reliability Engineering methods
• Respond to, evaluate and analyse production incidents to minimise their impact as well as devise innovative solutions to prevent them in the future
• Improve the reliability and availability of systems by gathering hard data, designing systems for increased service reliability and performance
• Provide expert advice and training to our engineers as to which technology solutions and advanced reliability techniques to use on each situation

Requirements:

• At least 4 years of experience
• Experience driving major production incidents and organise incident retrospective meetings
• Experience with Core Java 8, Cloud Foundry and non-relational databases, and Linux, Unix systems
• Experience with high availability, high-scale, and performant systems
• Experience with python and Unix scripting

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Responsibilities: -

• Creation of test scenarios - tests cases with reference to user stories, functional user specifications documents for UAT.
• Log, manage, track and close UAT defects/bugs in JIRA
• Document all test results.
• Reporting, escalating of problems and issues to Product owner, Business Analyst, or Development Team.
• Work closely with UAT lead, development team leaders and software development members.
• Participate in daily stand-up call, defect triage calls and other project meetings.
• Assist UAT Lead in UAT Test Planning and execution reporting.

Required Skills & Experience: -

• At least 3 Years of experience in Software Testing.
• Working knowledge on test management software (e.g., JIRA) and SQL.
• Excellent communication skills.
• Familiar with Agile frameworks and regression testing.
• Attention to details and ability to document and troubleshoot errors.

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirements

• Min N / O level
• Min 2 to 3 years of order fulfilment / sales support exp

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Recruiter Ref code: #HKH

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Sales Support Admin
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $3000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Coordinating the sales team by preparing quotations, following up with the order process till receipt of payment, filing documents.
• Support the end-to-end daily commercial operations aspect.
• Coordinating the operations team for the arrangement of engineer(s) onboard the vessel locally/overseas.
• Handle customers' disputes or complaints and minimize such occurrences.
• Prepare sales report for management review.
• All other duties as assigned by the Manager.

APPLY NOW!!!

• Minimum Diploma in any discipline
• Good command of English both oral and written
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65622 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

About the role: Application Support Analyst (on site)

This role is about problem solving supporting trading applications for Global Derivatives Markets

Joining an award-winning application support team, you will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. Direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.

You will work with the very latest in low latency trade execution technologies, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and in public cloud environments.

This is a technical role based in our Singapore Downtown office. Supporting our global client base and working as part of a global team, communication is key – both with clients and with colleagues across multiple teams and time zones.

You will be required to:

● Respond promptly to support requests and enquiries from clients.

● Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.

● Support customers and resolve issues related to order entry, risk management, and exchange connectivity.

● Conduct analysis of complex order and trade histories.

● Work directly with new customers to coordinate the deployment and configuration of the company’s products.

● Manage distribution and installation of software enhancements and upgrades.

● Work directly with various exchanges and our software engineers to test and conform new software releases.

● Work with our infrastructure team to test and complete various server and network upgrade projects.

● Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.

About you

● Have a Computer Science, Engineering, or related technical degree.

● Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.

● You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.

● Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.

● Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.

● You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.

● You may have previous experience supporting applications that connect to any of the major global derivatives exchanges such as CME, EUREX, SGX or OSE and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.

● Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.

● Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

How to Apply

Please email your CV to [email protected]

Broad Function
Be part of the team to support the implementation, development and maintenance of programs under the organisation. Scope of work includes but not limited to development of financing models, implement plans.

Major Duties & Responsibilities
• Responsible for the development and maintenance of financing models for the organisation
• To work on the costing and pricing of various programs
• To work with internal stakeholders to ensure smooth implementation and evaluation of programs
• To provide administrative, budgeting, monitoring, and reporting for programs
• Any other specific jobs assigned

Job Requirements
• Minimum 3 years of relevant work experience for Financial Analyst.
• Minimum 5 years of relevant work experience for Senior Financial Analyst.
• Prior experience in healthcare industry with basic knowledge of healthcare financing, population health and different payment model for integrated care programs will be an advantage

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

- Support Head, Customer Service in driving digital transformation and self-help tools at service touch points in Singapore and OSS Contact Centre with - Compliance and Operational Risk in mind.

- Responsible for designing “as if” and “to be” in customer experience journey on transformation tools.

- Collaborate with internal/external stakeholders and spearhead in implementing digitalization and self-help capabilities to achieve Corporate Solutions’ goals and vision in Joyous CX.

- Drive e-portals utilization rate, focus on accuracy and quality of contents and increase customer satisfaction ratings.

- Develop and implement customer centric strategies and framework to deliver consistent high standard and quality service to our customers and business partners.

- Support investigation of complainants escalated to Customer Service section and communicate investigation findings/outcome to complainant/business partners within the required turnaround time.

- Attend to enquiries/feedback received at the various customer service touch points.

-Use of data to identify and recommend any process/operational enhancements or new service propositions to improve customer service and experience.

- Support Section Head in implementing and maintaining a centralized knowledge library as source for future omnichannel servicing portal.

- Performs other responsibilities and duties periodically assigned by Section Head in order to meet operational and/or other requirements.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Main Responsibilities:

• To prioritize and perform the various testing/analysis in timely manner, in order to support the business requirements.
• Analysis of bulk product, in-process, raw material or environmental samples according to Standard Operating Procedures and Test Methods.
• Documentation of results in accordance with current Good Manufacturing Practices (cGMP).
• Problem solving of analytical methods as well as troubleshooting of equipment. Involvement in method transfers and validation.
• Involved in equipment qualification and technical selection of QC equipment and/or standards and reagents.
• Assay trend analysis, document revision and update.
• General lab support including housekeeping, equipment maintenance, inventory of supplies, lab supplies ordering, management of glass wares, autoclaving etc.
• Any other duties as assigned by your Supervisor/Manager.

Job Requirements

• Degree/Diploma in a relevant Chemistry, Science field or Equivalent.
• Relevant work experience preferably with Lab experience in a biotech or medically related field.
• Good understanding of HPLC and Empower software.
• Well versed in cGMP regulations.
• May require working on 12 hours shift.

Interested candidates please send in your resume to [email protected]

Attn : Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd, EA License No.: 99C4599

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Build & change management

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.

Incidents and Requests management (business users and other IT teams)

• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.

Continuous improvement

• Improve operational processes.
• Coach more junior team members as required.

Job Qualification

• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Very good communication skills and keen to work with business users.

Education Requirements

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Working Hours

• Work in shift for ASIA or EMEA region : (9am – 6:30pm SGT) or (3pm – midnight SGT).
• On-call rotation with team mates to cover night and week-end support.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Our Client:

Our client is a prominent Japanese IT consulting company. They are actively seeking for a Senior Consultant specializing in Insurance Business Analysis to join their team in Singapore.

The Responsibilities:

• Overseeing business process, determining areas for improvement, and implementing solutions Gathering and Documenting requirements and conducting analysis
• To develop Business optimization strategies

The Requirements:

• Documenting and communicating across cross-functional teams including technical team
• Create comprehensive Test Scenarios based on requirements and Performing UAT Facilitating between stakeholders, technical team, and users
• Monitoring timely completion of project milestones and activities
• Able to apply change management approach and methodology throughout the project, including preparation of related documentation, and reports

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 103240

Key accountability (Main purpose of this job):

The Data Analyst plays a pivotal role in driving data-driven decision-making across our school. You will be responsible for designing and implementing data analysis strategies, extracting insights from various data sources, and communicating actionable findings to stakeholders to improve student learning, operational efficiency, and overall school performance.

The Data Analyst is also responsible for building and maintaining an accurate school timetable that organises and supports student learning.

Responsibilities (Key areas of Responsibilities):

Data Acquisition and Management:

• Develop and implement data collection strategies for academic, student, and operational data
• Design and maintain data pipelines to ensure data accuracy, completeness, and accessibility
• Perform data cleaning, transformation, and integration tasks
• Manage data quality and implement data governance practices
• Extract, transform and load data from various sources into Google BigQuery

Data Analysis and Reporting:

• Conduct in-depth analysis of student performance data (e.g., standardised test scores, grades, attendance) and Operational data (e.g., HRMS, Facilities Management System, IT Systems etc) to identify trends, patterns, and areas for improvement
• Analyse student engagement and learning behaviours to inform instructional strategies and curriculum development
• Develop and deliver data-driven reports and presentations including actionable insights to stakeholders, including teachers, administrators, and leadership teams
• Generate regular and ad-hoc reports to support decision-making at both strategic and operational levels
• Create and maintain dashboards and visualisations to effectively communicate data insights
• Comprehensive data analysis using SQL queries and advanced BigQuery functions

Predictive Modelling:

• Develop and implement predictive models to forecast student performance, identify at-risk students, and optimise educational strategies
• Use statistical techniques to analyse historical data and build models that contribute to academic success and overall school improvement

Data Visualization:

• Create visually appealing and easy-to-understand dashboards and reports to communicate complex data findings to non-technical stakeholders
• Utilise data visualisation tools to present insights in a compelling and accessible manner
• Facilitate the development of new engines and modifications of existing engines in order to meet CIS data visualisation needs

Decision Support:

• Partner with stakeholders to identify data-driven solutions to address specific challenges and opportunities
• Utilise data analysis to support strategic planning, resource allocation, and program evaluation
• Contribute to the development and implementation of data-driven initiatives and projects.
• Meet with collaborators to understand and meet their data needs and goals. For example to create systems for the easy access of data to support events like UN Week, excursion lists, estimate foreign language book purchases
• Consult with collaborators to streamline their work process including data collection and presentation
• Clearly and concisely communicate complex data insights to technical and non-technical audiences

Surveys and Data Reports (School and Operational):

• Coordinate with stakeholders to properly set up the survey/form on the survey platform
• Transform and load data into BigQuery in appropriate format
• Make data accessible to relevant stakeholders through Google Sheets or Looker Studio or on the platform dashboard reports
• Focusing in managing, producing and visual creation of the data for departments Academic, HR, Finance, Admissions, Marketing etc (eg. enrollment trends, market analysis, comparison of data etc)
• Supporting the stakeholders in strategic decisions using the data sources by providing data insights on trends, comparison and market analysis

Early Years, Primary and Secondary Timetable:

• Collaborate with vice principals and the IT department to build the primary and secondary timetable and make structural changes as needed throughout the academic year
• Liaise with the timetable software provider for support and help with problem solving
• Coordinate a data calendar to support regular review cycles
• Setup Web Preferences to gather student’s subject choices for the next school year
• Coordinate with VPs to calculate accurate teaching loads and duty schedules
• Optimise timetable for all academic staff to maintain fairness

Student Support

• Maintain SWELL student information dashboards and Tier 1, 2 and 3 monitoring tracking while also supporting processes to streamline data entry
• Maintain ELL student information dashboards
• Advise SWELL and ELL admin support on best practices for bulk student reporting and parent contacts
• Create and maintain a system for tracking ELL, Learning Support and Caregiver students’ data between admissions and the SWELL and ELL departments to optimise student placement and staffing

Other Responsibilities:

• Stay current on the latest data analytics trends and technologies in education.
• Collaborate with other departments and teams to ensure data-driven decision-making is integrated across the school.
• Promote a data-driven culture within the school community.
• Ensure compliance on data protection with the data source.

Requirements:

• Bachelor Degree in data science, statistics, education, or a related field, or equivalent experience.
• Minimum 5 years of experience in data analysis, preferably in an education setting.
• Strong analytical skills and experience working with various data sources and tools (e.g., SQL, Python, R, Looker, Looker Studio, Tableau, Power BI).
• Excellent communication and presentation skills, with the ability to translate complex data into actionable insights for diverse audiences.
• Experience working in a fast-paced environment and managing multiple projects simultaneously.
• Strong problem-solving skills and ability to think creatively.
• Passion for education and a commitment to using data to improve student learning outcomes.

Job ID: 487428

Responsibilities:

• Preparation of documents (e.g. order processing, verifying payment, delivery orders).
• Arrange delivery
• Coordinate with customer and supplier.
• Maintain and update sales records
• Assist in monthly sales closing.
• Any other ad-hoc duties

Requirements :

• Nitec and above
• At least 2 years of similar exprience required

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
EA Personnel Name: Chong Gui Feng
EA Personnel Registration Number: R1768033
EA License no.: 07C5771

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g8-uBqe6

• Opportunity to lead projects management
• Engagement with business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Project Manager / IT Project Specialist / Project Executive to be part of their team.

About the job

Your responsibility involves:

• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.
• Partnering with the business team to gather requirements and prioritize demands to drive IT digitalization initiatives, exploiting new and emerging technologies technology and translate them into viable IT Digital implementation.
• Shaping business demand by partnering with business to facilitate the creation of business cases and value plans and ensuring value optimization and communication across teams.
• Identifying and proposing improvement solutions to enhance business processes and productivity

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in senior business stakeholder management.

Proven track record in Agile or Waterfall will be of added advantage.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g8-uBqe6 (EA: 94C3609/ R1219669)

About the Client

It is an insurance company

Responsibilities

· Required to setting-up products in the product engine, which includes formula coding and product table set-ups.

· Need support the testing of products in the product engine.

· Work with business SMEs (Actuarial Pricing team, Product Implementation team, IT team) to troubleshoot any testing defect arises.

· Ensure timely completion of product testing in accordance with the stipulated milestone

· Able to takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Should maintains awareness of industry trends on regulatory compliance, emerging threats, and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns/risks and proactively shares best risk management practices.

Skills/Requirement

· Degree holder in Actuarial Studies.

· Good knowledge or experience in on Python, SQL, VBA, R programming and R Studio,

· Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

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