Functional Competencies:

1. Collaborate with Business to understand internal and external factors impacting sales and margins and implement opportunities to grow business performance.
2. Develop and maintain costing models to ensure that cost drivers are understood, and activities are priced to recover true cost.
3. Provide key financial support to Business by performing variance analysis including monthly results, budget / forecast.
4. Performing analysis on a balanced set of KPIs reflecting all aspects of the business performance, ensuring early identification of issues as well as outcomes.
5. Prepare and Manage budget and forecasts and ensure timely submission reporting.
6. Develop and manage the order book and procedures to streamline the revenue and expenses projections.
7. Support the enhancement of processes and development of key financial and operational metrics / dashboards/reports to improve efficiency and analytical capabilities.
8. Ensure data integrity in contracts profitability management.
9. Liaise with External & Internal Auditor for Audit process.

Requirements:

1. Bachelor of Accountancy with minimum 5 years working experience in financial planning and analysis.
2. Good accounting and business knowledge.
3. Has a keen eye for details and strong analytical skills.
4. Good interpersonal skills and able to interact well with management staff.

As a Senior Assistant Manager, you are responsible for the day-to-day operations of the Care and Call Centre (CareHub), which includes the management of the team of Call Centre Officer (CCOs) and administrative staff, to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You shall conceptualise and translate developmental plans of CareHub’s functions and IT requirements/systems into actionable milestones, workflows and SOPs while working collaboratively with the team and stakeholders to make plans a reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives.

You shall be responsible to ensure service standards and KPIs are consistently monitored, reported with areas of improvements identified and actioned timely to drive the achievement of CareHub’s service standards and KPIs with risks mitigated and managed appropriately. In addition, you are responsible for the training and knowledge function of CareHub to support the Call Centre Officers to be competent in their job and able to handle cases in a professional and timely manner.

You shall drive collaborative conversations and partnerships with stakeholders and community partners to develop and implement/review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem. You will need to be passionate about service and innovation as you will be a vital driving force who will support the development of CareHub and shape the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Plan and manage the day-to-day operations of the CareHub in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Drive the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Spearhead collaborative conversations and change management internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Lead in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Support in the management of team to deliver on CareHub’s service standards, KPIs and adherence to national and organisation’s policies eg. data protection and management
6. Risk management incorporated in workflows and SOPs
7. Responsible for the knowledge and training function of CareHub which includes the set-up of a formal training structure to ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
8. Forecasting and management of budget to support the plans and operations of CareHub
9. Monitor, measure and report on CareHub’s deliverables and KPIs to stakeholders and management in a concise and timely manner
10. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
11. Drive the innovation of CareHub through keeping abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Qualification Required and Area of Discipline

• Good bachelor’s degree in any discipline.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Preferably with at least 4 years of relevant Contact Centre / healthcare and operations related experience
• Possess leadership skills with experience in managing team(s) and ability to motivate staff to perform
• Experienced in project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Lead with a Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualisation / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Job Description:

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements:

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends

Full Stack Infrastructure Developer

The candidate will be part of the team developing a federated computational infrastructure for multi-domain modelling and simulation. The candidate will focus on integrating modelling and simulation tools with a distributed computational backend to serve the diverse needs of the multi-disciplinary research team and the project stakeholders, including scientific experimentation, modelling and simulation, and the federation of a system-of-systems to address complex policy issues for governmental agencies and affiliated organisations.

The responsibilities include but are not limited to:

• Design a system architecture for the infrastructure.
• Strategise and execute a phased deployment plan for the infrastructure.
• Develop integration capabilities (e.g., APIs, microservices) to connect system components.
• Set up and optimise database and storage systems to support compute-heavy workloads.
• Set up a workflow management system to submit jobs onto a distributed computing cluster.
• Adapt simulation models and AI/ML flows into reusable workflow tasks.
• Package models and pipelines into exportable workflows (e.g., Argo flow, Airflow).
• Deploy full-stack solutions onto on-premises, cloud, or hybrid deployments.
• Automate infrastructure and code management with CI/CD (e.g., Jenkins).
• Implement information security schemes to control and monitor access.
• Construct test cases to ensure correctness, robustness, scalability, and security of the platform.
• Contribute to open-source development for selected system components.
• Support other development activities (e.g., simulation integration, machine learning, frontend).

Education and experience requirements:

• Bachelor's or Master's degree in computer science, software engineering, or related fields.
• Minimum of two years of experience in full stack development, data science, or systems engineering.

Technical skills:

• Strong proficiency in a wide range of programming languages, including Python, Java, JavaScript, and C++.
• Strong experience with containerization and orchestration technologies, such as Docker and Kubernetes.
• Strong proficiency with continuous integration and continuous deployment (CI/CD) pipelines.
• Experience with infrastructure as code (IAC) tools (e.g., Ansible, Terraform).
• Experience with database management systems, such as SQL and NoSQL databases.
• Experience in system administration, including Linux server management.
• Experience with version control systems (e.g., Git).
• Familiarity with cloud computing platforms (e.g., AWS, Azure, or Google Cloud).
• Understanding of networking and security best practices.

Soft skills:

• Excellent communication skills to collaborate with interdisciplinary teams.
• Strong problem-solving and critical thinking abilities.
• Strong project management and time management skills.
• Strong capacity for self-motivation, independence, and initiative to take ownership and complete tasks without constant supervision.
• Adaptability to work in a fast-paced, dynamic research environment.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

We are developing innovative RF and microwave systems for communication and remote sensing using RF and microwave components and system-on-chip (RFSoC).

As part of this project, we have a position open for a research fellow who has in-depth knowledge and experience with RFSoC, such as the Xilinx family of RFsoCs.

You will work in a team that designs and tests RF and microwave subsystems.

The following must be included in your resume:
• A summary of RFSoC projects that you were involved in.
• A list of the RFSoC design tools you have experience with.
• A list of programming languages you have experience with.

Qualifications

• Possess a PhD degree or equivalent
• Several years of experience with radio frequency system-on-chip (RFsoC) or similar technologies.
• Able to work independently and in a team.
• Available for travel for conferences, trainings, and meetings with companies.
• Open to fixed-term contract.

Location:Singapore (candidates need to have local work authorization)

Years of relevant experience: 0-3 years or more

Apply at: https://forms.gle/4CiDmacVg9aiMwc37

Altara Ventures is a leading early stage venture capital firm based in Southeast Asia. We are looking for a dynamic, down-to-earth and passionate candidate with a can-do spirit to join our investment team in the mission to back next generation entrepreneurs.

Your primary focus will be on deal sourcing, screening and assessment. The ideal candidate will already be plugged into local founders’ community or can quickly build such a network within reasonable timeframe. You will also have the opportunity to contribute across the end-to-end investment cycle – from research & analysis to sourcing, screening, due diligences, deal execution and portfolio management.

Detailed Job Description

● Actively be in the market, building strong and lasting network with founders and other key stakeholders within the venture and startup community

● Be known as the primary ‘go-to’ person for first point of contact within local market

● Be on top of key trends and movements across the local ecosystem

● Proactive sourcing and screening of opportunities, ensuring good coverage of focus sectors

● Provide support on the following:

- Industry and thematic research

- Deal pipeline generation and management

- Business & competitive analyses, due diligences and financial modelling on live deals

- Investment memo and presentation preparation

- Deal execution

● Assist in portfolio management, value add and growth

● Portfolio reporting preparation

Requirements

● You like to meet, engage and build relationships with founders and the broader startup community

● Sound business judgement, ability to handle financial modelling and analysis

● Entrepreneurial mindset, can-do attitude and proactive team player who can multi-task

● Passion for technology and innovation; curious, good analytical skills, detail-oriented while being able to see the big picture as well

● Bachelor in Business/Finance/Economics/Engineering

● 1-2 years relevant experience in venture capital, investment banking, management consulting and/or top tier tech companies preferred

● Familiarity with Southeast Asia and fluency in a local language a plus

● Excellent analytical, written and oral communication skills

Overview

You will support the NUHS Business Office Group Shared Services core functions with the aim to transform the existing processes to support the implementation of new billing system.

Responsibilities

You will work with cross-functional business operations team across public healthcare institutions (PHIs) within the NUHS cluster and shall be responsible to:

• Ensure patients bills and claims submission is processed timely and accurately
• Handle patient enquiries and track any bill dispute resolution
• Process financial assistance application for needy patients with various assistance schemes
• Work closely with various Operations team to support new operation needs, workflow changes and process improvement.
• Communicate any changes in workflow / processes that has impact to Operations
• Ensure compliance to MOH policies on patient financing, Medifund Policy, CPF Board Policy, Hospital Policies and Business Office Shared Services Standard Operating Procedures (SOPs).
• Participate in projects and system implementation in term of controls and risk assessment
• Work closely with internal and external auditors

Requirements

• Possess a Degree in Accountancy/ Finance/ Business or the equivalent with at least 3 to 5 years’ experience in audit or compliance.
• Familiar with public healthcare operations and subsidy & financing framework.
• Proficient in process improvement and internal controls
• Organized, detail-oriented and able to work independently
• Pro-active, resourceful, able to take challenges, work independently or as a team.
• Able to work in a dynamic fast paced environment

Full Stack Infrastructure Developer

The candidate will be part of the team developing a federated computational infrastructure for multi-domain modelling and simulation. The candidate will focus on integrating modelling and simulation tools with a distributed computational backend to serve the diverse needs of the multi-disciplinary research team and the project stakeholders, including scientific experimentation, modelling and simulation, and the federation of a system-of-systems to address complex policy issues for governmental agencies and affiliated organisations.

The responsibilities include but are not limited to:

• Design a system architecture for the infrastructure.
• Strategise and execute a phased deployment plan for the infrastructure.
• Develop integration capabilities (e.g., APIs, microservices) to connect system components.
• Set up and optimise database and storage systems to support compute-heavy workloads.
• Set up a workflow management system to submit jobs onto a distributed computing cluster.
• Adapt simulation models and AI/ML flows into reusable workflow tasks.
• Package models and pipelines into exportable workflows (e.g., Argo flow, Airflow).
• Deploy full-stack solutions onto on-premises, cloud, or hybrid deployments.
• Automate infrastructure and code management with CI/CD (e.g., Jenkins).
• Implement information security schemes to control and monitor access.
• Construct test cases to ensure correctness, robustness, scalability, and security of the platform.
• Contribute to open-source development for selected system components.
• Support other development activities (e.g., simulation integration, machine learning, frontend).

Education and experience requirements:

• Bachelor's or Master's degree in computer science, software engineering, or related fields.
• Minimum of 5 years of experience in full stack development, data science, or systems engineering.

Technical skills:

• Strong proficiency in a wide range of programming languages, including Python, Java, JavaScript, and C++.
• Strong experience with containerization and orchestration technologies, such as Docker and Kubernetes.
• Strong proficiency with continuous integration and continuous deployment (CI/CD) pipelines.
• Experience with infrastructure as code (IAC) tools (e.g., Ansible, Terraform).
• Experience with database management systems, such as SQL and NoSQL databases.
• Experience in system administration, including Linux server management.
• Experience with version control systems (e.g., Git).
• Familiarity with cloud computing platforms (e.g., AWS, Azure, or Google Cloud).
• Understanding of networking and security best practices.

Soft skills:

• Excellent communication skills to collaborate with interdisciplinary teams.
• Strong problem-solving and critical thinking abilities.
• Strong project management and time management skills.
• Strong capacity for self-motivation, independence, and initiative to take ownership and complete tasks without constant supervision.
• Adaptability to work in a fast-paced, dynamic research environment.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Simulation Integration Developer

The candidate will be part of the team developing a federated computational infrastructure for multi-domain modelling and simulation. The candidate will focus on the software and system integration of sophisticated simulation models (developed by multiple research partners) into a system-of-systems, which will be used by governmental agencies and affiliated organisations to address complex policy issues. The responsibilities include but are not limited to:

• Design a federated integration architecture for the system-of-systems.
• Strategize and execute a phased deployment plan for the federation.
• Assess and evaluate existing integration technologies to determine their suitability for the project's requirements.
• Integrate and customise simulation models to work seamlessly within the broader federation.
• Develop connectors, interfaces, and adapters to facilitate model communication and data interchange.
• Perform verification and validation of integrated simulations, including internal testing and external validation with stakeholders.
• Collaborate with cross-domain teams to incrementally and continuously integrate their simulation models into the federation.
• Optimise simulation and federation performance and stability.
• Construct test cases to ensure correctness, robustness, scalability, and security of the federation.
• Contribute to open-source development for selected system components.
• Support other development activities (e.g., machine learning, frontend, backend).

Education and experience requirements:

• Bachelor's or Master's degree in computer science, software engineering, or related fields.
• Minimum of two years of experience in simulation development and/or system integration.

Technical skills:

• Strong proficiency in a wide range of programming languages, including Python, Java, JavaScript, and C++.
• Proficiency in high-performance communication technology (e.g., gRPC, MPI, ZeroMQ)
• Proficiency in simulation software and tools (e.g., SimPy, MASON, Repast, Simulink, AnyLogic, SUMO).
• Familiarity with simulation integration standards and frameworks (e.g., HELICS, HLA, DIS)
• Familiarity with model pipelining tools (e.g., Airflow, MLflow, Argo).
• Experience with containerization and orchestration technologies, such as Docker and Kubernetes.
• Experience with version control systems (e.g., Git).

Soft skills:

• Excellent communication skills to collaborate with interdisciplinary teams.
• Strong problem-solving and critical thinking abilities.
• Strong project management and time management skills.
• Strong capacity for self-motivation, independence, and initiative to take ownership and complete tasks without constant supervision.
• Adaptability to work in a fast-paced, dynamic research environment.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Simulation Integration Developer

The candidate will be part of the team developing a federated computational infrastructure for multi-domain modelling and simulation. The candidate will focus on the software and system integration of sophisticated simulation models (developed by multiple research partners) into a system-of-systems, which will be used by governmental agencies and affiliated organisations to address complex policy issues. The responsibilities include but are not limited to:

• Design a federated integration architecture for the system-of-systems.
• Strategize and execute a phased deployment plan for the federation.
• Assess and evaluate existing integration technologies to determine their suitability for the project's requirements.
• Integrate and customise simulation models to work seamlessly within the broader federation.
• Develop connectors, interfaces, and adapters to facilitate model communication and data interchange.
• Perform verification and validation of integrated simulations, including internal testing and external validation with stakeholders.
• Collaborate with cross-domain teams to incrementally and continuously integrate their simulation models into the federation.
• Optimise simulation and federation performance and stability.
• Construct test cases to ensure correctness, robustness, scalability, and security of the federation.
• Contribute to open-source development for selected system components.
• Support other development activities (e.g., machine learning, frontend, backend).

Education and experience requirements:

• Bachelor's or Master's degree in computer science, software engineering, or related fields.
• Minimum of 5 years of experience in simulation development and/or system integration.

Technical skills:

• Strong proficiency in a wide range of programming languages, including Python, Java, JavaScript, and C++.
• Proficiency in high-performance communication technology (e.g., gRPC, MPI, ZeroMQ)
• Proficiency in simulation software and tools (e.g., SimPy, MASON, Repast, Simulink, AnyLogic, SUMO).
• Familiarity with simulation integration standards and frameworks (e.g., HELICS, HLA, DIS)
• Familiarity with model pipelining tools (e.g., Airflow, MLflow, Argo).
• Experience with containerization and orchestration technologies, such as Docker and Kubernetes.
• Experience with version control systems (e.g., Git).

Soft skills:

• Excellent communication skills to collaborate with interdisciplinary teams.
• Strong problem-solving and critical thinking abilities.
• Strong project management and time management skills.
• Strong capacity for self-motivation, independence, and initiative to take ownership and complete tasks without constant supervision.
• Adaptability to work in a fast-paced, dynamic research environment.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Responsibilities
1) Build a network of volunteers with community partners to support health probotion activities.
2) Recruit, manage volunteers and deploy them to suitable volunteer activities.
3) Develop training material and conduct training for volunteers. 4) Develop and implement new activities for volunteers to support health promotion in the community.

Job Requirements
• Bachelor degree in any discipline.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Analytical and organised, able to translate concepts into actionable goals.
• Excellent verbal and written communication skills.
• Resourceful and meticulous team player who is able to multi-task in a fast-paced environment.

Experience
• At least 2 years of relevant working experience in volunteer management, preferably in Healthcare or Social Service Sector.

Systems analysts are computer software experts who assess the current state of a company's systems and work to implement new ones to improve performance and efficiency. If you're interested in information technology (IT) and working with software, learning about the typical responsibilities of a systems analyst can help you determine if the role is right for you. Understanding which industries hire these analysts and what skills they have can also aid you in preparing for career success.

JOB REQUIREMENTS:

• Reviewing current IT systems, such as network, software and hardware features for any errors or issues

• Collaborating with employees and department heads to determine which system requirements they need to remain efficient

• Building new systems that address and fix any issues shown in the current systems

• Creating analysis reports that represent the cost-benefit of any proposed upgrades

• Assisting the IT team in implementing any new system that was recently drawn up and approved

• Testing and troubleshooting any recently implemented plans to ensure they're operating efficiently

• Instructing other employees on how to use these new systems through training programs and documents

• Submitting and implementing all systems under strict deadlines and budget restrictions

Overview

As a member of the Precinct Planning and Development Department under the Regional Health Systems Office (RHSO), you will be involved in the development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

This is an individual contributor role. The successful candidate will be placed in an appropriate position based on experience.

Job Responsibilities

1. Develop and implement strategy/plan to develop the healthy precincts under your care
2. Identify internal and external partners and platforms for the development of healthy precincts, and engage and collaborate with them to enable successful on-ground activation
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Secretariat work for meetings
6. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Minimum 2 years of working experience
• Knowledge and experience in planning, programme development, stakeholder engagement and management, and project management
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement and management to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges
• Ability to work independently and in a team
• Ability to work effectively under tight deadlines
• Knowledge of the Singapore healthcare system and/or population health models will be advantageous

Provide administrative support to the regional community operations in leading a healthy lifestyle within the community.

Job Responsibilities

• Data entry, scheduling appointments and billing of services

• Staff on-boarding / off-boarding

• Receive and respond to all enquiries

• Inventory management of consumables and equipment

• Ensure data entry and billing activities are promptly and accurately captured in the respective database and/or systems within the stipulated timeline

• Ensure staff receives the appropriate access and equipment on the first day of work

• Ensure all relevant access and equipment are reclaimed / terminated on staff’s last day of work

• Ensure all enquiries are promptly and professionally handled within the stipulated timeline

• Ensure all relevant consumables and inventory are adequate to meet operational needs

• Any other duties assigned

Requirements

• Diploma in any discipline
• At least 2 years of working experience • Self-motivated and strong team player
• Meticulous and strong organizational skills
• Proficient in Microsoft Office (PowerPoint, Word and Excel)

• Effective written and verbal communication skill
• Able to work on weekends

Secretariat Functions:

• Maintain PopHealth HQ and RHSO Calendar of Events Maintain a schedule of meetings, ensure they are organized on a timely basis.
• Ensure all meeting proceedings and events are upheld in a timely and professional manner, e.g., ensure quorum, project slides and time keep for an efficient meeting.
• Track submission of presentation materials with stakeholders and circulate agenda materials ahead of meeting for well-planned forum.
• Write accurate and succinct notes of meeting and other needed documentation for timely approval and clearance.

Event management

• Participate actively in the planning and execution of events

Strategic, organisational planning and development:

• Support organizational planning, developmental and implementation activities based on strategic plans.
• With the guidance of team members, analyse Pophealth issues relevant for follow-up and curate agenda to drive discussions.
• Research, plan and provide operational support for management retreats, prepare presentation materials, document templates, reading materials and meeting minutes.
• Support and/or organise PopHealth HQ activities to strengthen the positioning and growth of the Regional Health System.

Non-clinical Incident Reporting:

• Work with stakeholders for incident reporting of non-clinical incidents and facilitate timely and complete submissions.

Other Assigned Projects and/or Portfolios

• To take on assigned projects and/or portfolios
• To carry out assigned tasks and achieve goals

1. Strategy and workplan

• Support reporting officer in the development of strategy and workplans together with management and RHSO
• Support reporting officer to provide updates on workplan progress to RHSO and NUHS senior management

1. Project Management

• Oversee end-to-end project management of assigned collaboration/programme
• Ensure that programme is on track to meet agreed targets/milestones and administrative documents are properly documented and maintained
• Submit timely progress reports as required
• Review programme with internal and external stakeholders for quality improvement

1. Partner Engagement

• Identify, prioritise and engage new/potential and existing social care providers and grassroots in the western region to explore and deepen collaborations
• Identify opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Manage regular engagements, feedback and issues from key account community partners
• Keep abreast of developments within social care, community care and key account organisations

1. Support implementation of NUHS Population Health strategies and regional health plan

• Keep abreast of NUHS Population Health developments and identify opportunities/gaps/support where appropriate
• Actively sync and identify potential areas of collaboration with NUHS and community to support population health

1. Others

• Any other tasks as assigned

Job Summary :

He/She will work with respective business users, development manager, project managers and other stakeholders with overall responsible in System Integration Testing (SIT), Regression Testing (RT), Automated Regression Testing (ART) and User Acceptance Testing (UAT) support.

Responsibilities:

• Responsible for coordinating activities that related to testing initiatives.
• Plan and execute System Integration Testing (SIT) and Regression Testing (RT).
• Support the business in the UAT testing.
• Demonstrate skills in facilitating and organizing test execution of test cases /scripts in a proficient manner.
• Track and prepare the report of testing activities such as test results, test case coverage, defects, status, performance baselines etc and follow through the defect resolutions and ensure all defects are resolved within the stipulated timeframe.
• Support UAT Test Manager to ensure the availability of testing environment and test cases execution is completed as per the schedule
• Ensure the timely delivery of different testing milestones.
• Able to build new ART or maintain ART script using Selenium
• Able to build new ARe nsurance domain experience.

Requirements:

• Strong experience in Insurance domain
• Proven SIT, RT, UAT Testing experience with strong analytical and problem solving skills.
• Be able to construct simple SQL for data queries and have knowledge on Oracle PLSQL will be an added advantage
• Must have experience in performing ART using Selenium / Java.

Reporting to Manager, ILTC, the Position Holder will be responsible for engagement of Intermediate & Long Term Care (ILTC) providers and management of collaborations between NUHS and ILTC providers in the community to enhance care integration and delivery of care in the community.

Job Responsibilities

You will be responsible for the following:

• Regular engagement with key account community partners to improve care integration and delivery of care in the community
• Management of feedback and issues with/from community care partners
• Keeping abreast of developments within ILTC and community care organisations
• Identifying opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Management of collaborations/initiatives/projects to improve care integrations between NUHS and ILTC providers and/or augment community care
• Serving as workgroup/meeting secretariat
• Supporting implementation of NUHS Population Health strategies and regional health plan

Requirements

• Good Class Degree, preferably in Life Sciences, Business Administration or related qualification
• 3 to 5 years of relevant working experience, prior experience in community care or partnerships will be an advantage
• Experienced in project management and working with multiple stakeholders
• Possess confidence to engage internal and external stakeholders at all levels
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent written and verbal communication, problem solving, presentation, negotiation and interpersonal skills

Executive / Senior Executive, Intermediate and Long Term Care, RHSO

Job ID: 4940

Job Function: Administration

Institution: National University Health System

Reporting to Manager, ILTC, the Position Holder will be responsible for engagement of Intermediate & Long Term Care (ILTC) providers and management of collaborations between NUHS and ILTC providers in the community to enhance care integration and delivery of care in the community.

Job Responsibilities

You will be responsible for the following:

• Regular engagement with key account community partners to improve care integration and delivery of care in the community
• Management of feedback and issues with/from community care partners
• Management of collaborations/initiatives/projects to improve care integrations between NUHS and ILTC providers and/or augment community care
• Keeping abreast of developments within ILTC and community care organisations
• Serving as workgroup/meeting secretariat
• Supporting implementation of NUHS Population Health strategies and regional health plan
• Provide adminstrative support to department activities and programmes

Requirements

• Bachelor Degree, preferably in Life Sciences, Business Administration or related qualification
• Fresh graduates are welcome to apply, prior experience in community care or partnerships will be an advantage
• Experience in project management and working with multiple stakeholders
• Possess confidence to engage internal and external stakeholders at all levels
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent written and verbal communication, problem solving, presentation, negotiation and interpersonal skills

As an individual contributor on our Cybersecurity engineering team, youll have a broad set of responsibilities including (the mix will depend on your interests and skill level):

• Troubleshooting security problems
• Assist in the management and deployment of security products on endpoints, servers, and virtual desktops
• Design, operate, and maintain a vulnerability management program
• Assist the Security Team in responding to and remediating system and/or network security breaches
• Plan, implement, manage, monitor, and upgrade security measures for the protection of the organizations data, systems, and networks
• Ensure that the organizations data and infrastructure are protected by enabling the appropriate security controls
• Plan, create, and implement cybersecurity processes and policies
• Engage in domain-specific threat modeling and attack surface analysis/reduction
• Identify information and logs to monitor, then design and engineer the process for gathering that information
• Promotes best practices and design patterns
• Willing to do remote support for Helpdesk team escalated suppprt cases
• Willing to learn newer technology / product / solutions based on customers needs.

Required Skills:

• Proficient in exploring, evaluating, and integrating new technologies, programming languages, data models, or frameworks.
• Easily pick up new technologies and are keen to expand your knowledge
• Experience in the development of projects related to network and security automation.
• Experience in infrastructure and automation processes and tools including Ansible, and Terraform
• Fundamental knowledge of SSH, TCP/IP, UDP, SSL, HTTP, HTTPS, PKI, DNS, and other common protocols.
• Advanced experience in development in languages such as Python, bash, or Golang
• Advanced knowledge of security controls, audits, and configurations related to: Windows, Linux, ChromeOS, and macOS
• AWS

Preferred Experience (Optional but valued)

• Experience in common continuous integration tools such as GitHub Actions, Jenkins and CircleCI.
• Advanced experience with the MITRE Adversarial Tactics, Techniques, and Common Knowledge (ATT&CK) Framework
• Experienced DevOps or DevSecOps practitioner
• Advanced knowledge of security controls, audits, and configurations including SIEM (Splunk, QRadar) & EDR (Crowdstrike, Carbon Black)

Only for Singaporeans/PR's

Assistant Manager, Group Contact Centre

Overview and purpose of the position

NUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). Currently, the institutions have their own Contact Centres to handle enquiries and appointment scheduling requests from patients and the public.

As an Assistant Manager, your role is to drive change, determine operational strategies, capacity planning and performance reviews together with Institution Lead.

Job Responsibilities

• Supports the Institution Lead to oversee and manage the operations by:Assisting in leave and roster planning and manages roster of staff for daily operations
  Preparing documents for annual budgeting cycle and monitor budget utilization
  Sharing and broadcasting updates to the team
  
• Ensures that call / email audits are completed. Conducts performance appraisal of staff regularly by developing and reviewing staffs’ actions plans.
• Manage and resolve complex feedbacks which are escalated by Service Team Leaders and handles staff’s disciplinary issues.
• Implement quality improvement projects to promote service standard and quality improvement of the contact centre with Institution Lead.
• Prepare monthly performance report for updates to management with Institution Lead.

Job Requirements

• A recognised Degree in any discipline. Fresh graduates are welcomed.
• Preferably with relevant experience in Healthcare or/and Contact Centre, and knowledge of contact centre processes and systems
• Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills
• Able to multi-task and work under a stressful environment
• Proficient in MS Office applications
• Candidates with supervisory role are preferred

Introduction

At Shopee Search & Recommendation, we connect customers to what they may want at scale. As a pillar of e-commerce discovery experience, our search & recommendation engines help tens of millions of people discover relevant and interesting things among billions of products and contents available on Shopee daily.

We are committed to creating a convenient, delightful, and intelligent discovery experience for our users, to find more of what they like with less time and effort.

Job Description

We are looking for a Product Operation Analyst to join us. You will be working closely with the product team to make a significant impact on Shopee's search & recommendation engine through both technical and operational processes.

• Label text, images, and videos critical to the development of machine learning algorithms.
• Perform testing and Quality Control to evaluate the quality of search & recommendation features.
• Review bad cases and collect product feedback to identify issues with Search & Recommendation.
• Provide insights on local market’s contexts, trends, and performance.
• 1 year contract role with possibility of extension based on performance and business needs.

Job Requirements

• Bachelor’s degree.
• Clear communication in English, verbally and in writing.
• Able to work in a dynamic environment.
• Strong execution skills and attention to detail.
• Strong ownership, get things done reliably.
• Good command of Excel/Google Sheet.
• Proficiency in Thai (required) to facilitate cross-border communications and collaborations.

• Position :Service Technician(CCTV/Security System)
• Location : Islandswide- Office in Outram
• Working hours : 5 days work week;(8.30am, -6.00pm)
• Salary (commensurate with experience) : Up to $4200 gross ($3500Basic +Transport allowance $400-$750) AWS + Overtime + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance + allowance
• Duration : Permanent
• Industry : Security system

Main Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

PRODUCT AREA

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

JOB DESCRIPTION

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

ADDITIONAL JOB DESCRIPTION

In this role, you will have the opportunity to work with regional leadership to analyze, identify, and design opportunities to drive business growth and continuous improvement. You will partner with Large Customer Sales (LCS), Central Strategy and several other Go-To-Market teams to deliver on the region's most important business priorities and enable our sales organization. You will have the opportunity to work on a breadth of topics in GTM and get exposure to several aspects of the business. You will support GTM teams to make critical strategic decisions and achieve their business objectives.

Qualifications

JOB RESPONSIBILITIES

• Contribute to projects focusing on improving processes, governance structures, and performance management systems.
• Analyze data to support decision-making, identify trends, and provide solutions to issues faced within projects.
• Contribute to the creation of reports and presentations that communicate project updates, findings, and recommendations and present to executive audiences.
• Partner with team members and stakeholders, build relationships to achieve common goals.
• Execute on project components related to product strategy development. Assist with market research, analysis, and customer segmentation to inform product decisions.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Business, Data Science, Economics, a related field, or equivalent practical experience.
• 2 years of experience in strategy consulting, corporate strategy, or a business operations and analytics environment.

PREFERRED QUALIFICATIONS

• Experience with stakeholder management.
• Knowledge of digital Ads and Google’s business.
• Ability to grow in a fast-moving and ambiguous environment.
• Excellent problem-solving and project management skills.
• Excellent communication, presentation and people management skills.

• Position :Project Engineer
• Location : Islandswide- Office in Outram
• Working hours : 5 days work week;(8.30am, -6.00pm)
• Salary (commensurate with experience) : Up to $5700 + AWS + Overtime + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance
• Duration : Permanent
• Industry : Security system

Main responsibilities:

• Lead and direct projects and ensure they are directed towards a common objective
• Engage and communicate with stakeholders to deliver project milestones and comply with strict deadlines
• Ensure client satisfaction and manage escalations, acting as single point of contact to the client
• Ensure that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Ensure proper documentation is in order
• Any other duties as assigned

Requirement:

• Minimum Diploma in Electronics & Communication Engineering or related field
• Preferably with 3 years’ relevant work experience, or entry level candidates in relevant field of study
• Basic technical knowledge on ELV, Automation, Networking and Security Systems (CCTV, Card Access, Alarm System) will be an advantage
• Candidates from the same industry will be highly preferred.

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684