1. Strategy and workplan

• Support reporting officer in the development of strategy and workplans together with management and RHSO
• Support reporting officer to provide updates on workplan progress to RHSO and NUHS senior management

1. Project Management

• Oversee end-to-end project management of assigned collaboration/programme
• Ensure that programme is on track to meet agreed targets/milestones and administrative documents are properly documented and maintained
• Submit timely progress reports as required
• Review programme with internal and external stakeholders for quality improvement

1. Partner Engagement

• Identify, prioritise and engage new/potential and existing social care providers and grassroots in the western region to explore and deepen collaborations
• Identify opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Manage regular engagements, feedback and issues from key account community partners
• Keep abreast of developments within social care, community care and key account organisations

1. Support implementation of NUHS Population Health strategies and regional health plan

• Keep abreast of NUHS Population Health developments and identify opportunities/gaps/support where appropriate
• Actively sync and identify potential areas of collaboration with NUHS and community to support population health

1. Others

• Any other tasks as assigned

Job Summary :

He/She will work with respective business users, development manager, project managers and other stakeholders with overall responsible in System Integration Testing (SIT), Regression Testing (RT), Automated Regression Testing (ART) and User Acceptance Testing (UAT) support.

Responsibilities:

• Responsible for coordinating activities that related to testing initiatives.
• Plan and execute System Integration Testing (SIT) and Regression Testing (RT).
• Support the business in the UAT testing.
• Demonstrate skills in facilitating and organizing test execution of test cases /scripts in a proficient manner.
• Track and prepare the report of testing activities such as test results, test case coverage, defects, status, performance baselines etc and follow through the defect resolutions and ensure all defects are resolved within the stipulated timeframe.
• Support UAT Test Manager to ensure the availability of testing environment and test cases execution is completed as per the schedule
• Ensure the timely delivery of different testing milestones.
• Able to build new ART or maintain ART script using Selenium
• Able to build new ARe nsurance domain experience.

Requirements:

• Strong experience in Insurance domain
• Proven SIT, RT, UAT Testing experience with strong analytical and problem solving skills.
• Be able to construct simple SQL for data queries and have knowledge on Oracle PLSQL will be an added advantage
• Must have experience in performing ART using Selenium / Java.

Reporting to Manager, ILTC, the Position Holder will be responsible for engagement of Intermediate & Long Term Care (ILTC) providers and management of collaborations between NUHS and ILTC providers in the community to enhance care integration and delivery of care in the community.

Job Responsibilities

You will be responsible for the following:

• Regular engagement with key account community partners to improve care integration and delivery of care in the community
• Management of feedback and issues with/from community care partners
• Keeping abreast of developments within ILTC and community care organisations
• Identifying opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Management of collaborations/initiatives/projects to improve care integrations between NUHS and ILTC providers and/or augment community care
• Serving as workgroup/meeting secretariat
• Supporting implementation of NUHS Population Health strategies and regional health plan

Requirements

• Good Class Degree, preferably in Life Sciences, Business Administration or related qualification
• 3 to 5 years of relevant working experience, prior experience in community care or partnerships will be an advantage
• Experienced in project management and working with multiple stakeholders
• Possess confidence to engage internal and external stakeholders at all levels
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent written and verbal communication, problem solving, presentation, negotiation and interpersonal skills

Job Description
Continental strives to proactively prevent security issues by identifying and addressing vulnerabilities. As part of the vulnerability management team you will help to identify, prioritize, and track findings. The successful candidate will have the opportunity to attack any and all internally reachable systems of a global company. This cross functional position will work closely with many different departments in order to address found security issues.

Responsibilities:

• Work with scanning tools to identify vulnerabilities
• Manually verify and identify vulnerabilities
• Prioritize vulnerabilities
• Continuously improve the automation process
• Support asset owners in understanding vulnerabilities and selecting appropriate remediation measures
• Track vulnerability remediation
• Stay up to date with current cybersecurity trends

Qualifications

• Knowledge of common vulnerabilities, exploits, and attack methodologies
• Knowledge of appropriate remediation measure
• Basic understanding of the vulnerability management process
• Familiarity with coding/scripting languages such as Python, Javascript
• Experience with security assessments or penetration testing
• Effective communication skills in English with different stakeholders
• Interpersonal and intercultural skills to work with different stakeholders
• Good (self-)organizational skills

Executive / Senior Executive, Intermediate and Long Term Care, RHSO

Job ID: 4940

Job Function: Administration

Institution: National University Health System

Reporting to Manager, ILTC, the Position Holder will be responsible for engagement of Intermediate & Long Term Care (ILTC) providers and management of collaborations between NUHS and ILTC providers in the community to enhance care integration and delivery of care in the community.

Job Responsibilities

You will be responsible for the following:

• Regular engagement with key account community partners to improve care integration and delivery of care in the community
• Management of feedback and issues with/from community care partners
• Management of collaborations/initiatives/projects to improve care integrations between NUHS and ILTC providers and/or augment community care
• Keeping abreast of developments within ILTC and community care organisations
• Serving as workgroup/meeting secretariat
• Supporting implementation of NUHS Population Health strategies and regional health plan
• Provide adminstrative support to department activities and programmes

Requirements

• Bachelor Degree, preferably in Life Sciences, Business Administration or related qualification
• Fresh graduates are welcome to apply, prior experience in community care or partnerships will be an advantage
• Experience in project management and working with multiple stakeholders
• Possess confidence to engage internal and external stakeholders at all levels
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent written and verbal communication, problem solving, presentation, negotiation and interpersonal skills

As an individual contributor on our Cybersecurity engineering team, youll have a broad set of responsibilities including (the mix will depend on your interests and skill level):

• Troubleshooting security problems
• Assist in the management and deployment of security products on endpoints, servers, and virtual desktops
• Design, operate, and maintain a vulnerability management program
• Assist the Security Team in responding to and remediating system and/or network security breaches
• Plan, implement, manage, monitor, and upgrade security measures for the protection of the organizations data, systems, and networks
• Ensure that the organizations data and infrastructure are protected by enabling the appropriate security controls
• Plan, create, and implement cybersecurity processes and policies
• Engage in domain-specific threat modeling and attack surface analysis/reduction
• Identify information and logs to monitor, then design and engineer the process for gathering that information
• Promotes best practices and design patterns
• Willing to do remote support for Helpdesk team escalated suppprt cases
• Willing to learn newer technology / product / solutions based on customers needs.

Required Skills:

• Proficient in exploring, evaluating, and integrating new technologies, programming languages, data models, or frameworks.
• Easily pick up new technologies and are keen to expand your knowledge
• Experience in the development of projects related to network and security automation.
• Experience in infrastructure and automation processes and tools including Ansible, and Terraform
• Fundamental knowledge of SSH, TCP/IP, UDP, SSL, HTTP, HTTPS, PKI, DNS, and other common protocols.
• Advanced experience in development in languages such as Python, bash, or Golang
• Advanced knowledge of security controls, audits, and configurations related to: Windows, Linux, ChromeOS, and macOS
• AWS

Preferred Experience (Optional but valued)

• Experience in common continuous integration tools such as GitHub Actions, Jenkins and CircleCI.
• Advanced experience with the MITRE Adversarial Tactics, Techniques, and Common Knowledge (ATT&CK) Framework
• Experienced DevOps or DevSecOps practitioner
• Advanced knowledge of security controls, audits, and configurations including SIEM (Splunk, QRadar) & EDR (Crowdstrike, Carbon Black)

Only for Singaporeans/PR's

Assistant Manager, Group Contact Centre

Overview and purpose of the position

NUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). Currently, the institutions have their own Contact Centres to handle enquiries and appointment scheduling requests from patients and the public.

As an Assistant Manager, your role is to drive change, determine operational strategies, capacity planning and performance reviews together with Institution Lead.

Job Responsibilities

• Supports the Institution Lead to oversee and manage the operations by:Assisting in leave and roster planning and manages roster of staff for daily operations
  Preparing documents for annual budgeting cycle and monitor budget utilization
  Sharing and broadcasting updates to the team
  
• Ensures that call / email audits are completed. Conducts performance appraisal of staff regularly by developing and reviewing staffs’ actions plans.
• Manage and resolve complex feedbacks which are escalated by Service Team Leaders and handles staff’s disciplinary issues.
• Implement quality improvement projects to promote service standard and quality improvement of the contact centre with Institution Lead.
• Prepare monthly performance report for updates to management with Institution Lead.

Job Requirements

• A recognised Degree in any discipline. Fresh graduates are welcomed.
• Preferably with relevant experience in Healthcare or/and Contact Centre, and knowledge of contact centre processes and systems
• Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills
• Able to multi-task and work under a stressful environment
• Proficient in MS Office applications
• Candidates with supervisory role are preferred

Introduction

At Shopee Search & Recommendation, we connect customers to what they may want at scale. As a pillar of e-commerce discovery experience, our search & recommendation engines help tens of millions of people discover relevant and interesting things among billions of products and contents available on Shopee daily.

We are committed to creating a convenient, delightful, and intelligent discovery experience for our users, to find more of what they like with less time and effort.

Job Description

We are looking for a Product Operation Analyst to join us. You will be working closely with the product team to make a significant impact on Shopee's search & recommendation engine through both technical and operational processes.

• Label text, images, and videos critical to the development of machine learning algorithms.
• Perform testing and Quality Control to evaluate the quality of search & recommendation features.
• Review bad cases and collect product feedback to identify issues with Search & Recommendation.
• Provide insights on local market’s contexts, trends, and performance.
• 1 year contract role with possibility of extension based on performance and business needs.

Job Requirements

• Bachelor’s degree.
• Clear communication in English, verbally and in writing.
• Able to work in a dynamic environment.
• Strong execution skills and attention to detail.
• Strong ownership, get things done reliably.
• Good command of Excel/Google Sheet.
• Proficiency in Thai (required) to facilitate cross-border communications and collaborations.

Our client is a local bank.

Location: Raffles Place

Benefits:

• Competitve salary and benefits
• Hybrid working arrangement (depending on nature of role)
• Learning & development opportunities

Responsibilities:

• Foster robust relationships with stakeholders to identify opportunities for harnessing data effectively, facilitating the successful delivery of reports, dashboards, and analytics.

• Develop and refine our approach to HR analytics for addressing business challenges through advanced analysis and a comprehensive understanding of data infrastructure and products.

• Interpret and communicate data insights to stakeholders, empowering them to make informed business decisions based on data.

• Take the lead on HR data and metrics projects aimed at creating meaningful measures and benchmarks to enhance and optimize organizational performance.

• Create and implement data models to support forward-thinking HR initiatives, utilizing predictive analytics to anticipate, evaluate, and analyze various business challenges and objectives.

• Establish a rigorous and systematic analytical model and methodology, integrating market research, data, and theory to drive impactful HR analysis.

Requirements:

• At least 7 years of experience in HR analytics, business analytics, organizational research, or organizational psychology.

• Extensive expertise in data analysis, including analytics data models, data warehousing, and data product management.

• Proficient in utilizing popular data analysis and visualization tools such as SQL, Tableau, Python, Qlikview, and PowerBI.

• Demonstrated experience in collaborating with various HR and business stakeholders, possessing exceptional communication skills and the ability to influence others effectively. Proficient in storytelling.

• Strong analytical and problem-solving abilities, capable of utilizing data to extract valuable insights and make informed, data-driven decisions.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

inc04090605

Sales Engineer ( Robotic system)

Responsibilities

• Sales of Robotics targeted to Hospitals / Hotels / Restaurants etc.
• Aggressively develop and expand existing customer base
• Prepare sales quotation and related document(s)
• Effectively manage and maintain current customer accounts
• Assists in marketing and promotional activities

Requirements

• Minimum ITE / Diploma in Electrical Engineering
• Minimum 2 years experience in electronic and electrical industry sales preferred
• Good command of excellent interpersonal communication skills and customer oriented
• Ability to work independently and resourceful
• Dynamic, result oriented and team player
• Willing to travel

Email your resume to [email protected] on or before 31/03/2024

http://www.infantron.com

PRODUCT AREA

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

JOB DESCRIPTION

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

ADDITIONAL JOB DESCRIPTION

In this role, you will have the opportunity to work with regional leadership to analyze, identify, and design opportunities to drive business growth and continuous improvement. You will partner with Large Customer Sales (LCS), Central Strategy and several other Go-To-Market teams to deliver on the region's most important business priorities and enable our sales organization. You will have the opportunity to work on a breadth of topics in GTM and get exposure to several aspects of the business. You will support GTM teams to make critical strategic decisions and achieve their business objectives.

Qualifications

JOB RESPONSIBILITIES

• Contribute to projects focusing on improving processes, governance structures, and performance management systems.
• Analyze data to support decision-making, identify trends, and provide solutions to issues faced within projects.
• Contribute to the creation of reports and presentations that communicate project updates, findings, and recommendations and present to executive audiences.
• Partner with team members and stakeholders, build relationships to achieve common goals.
• Execute on project components related to product strategy development. Assist with market research, analysis, and customer segmentation to inform product decisions.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Business, Data Science, Economics, a related field, or equivalent practical experience.
• 2 years of experience in strategy consulting, corporate strategy, or a business operations and analytics environment.

PREFERRED QUALIFICATIONS

• Experience with stakeholder management.
• Knowledge of digital Ads and Google’s business.
• Ability to grow in a fast-moving and ambiguous environment.
• Excellent problem-solving and project management skills.
• Excellent communication, presentation and people management skills.

Job Responsibilities

• To establish a satisfactory on-going business relationship with clients
• To adhere to timeline and deliverables set by Project Manager for each project
• To gather project/ specific module requirements for a project
• To analyse and provide feedback to client on feasibility of requirements
• To write detailed Functional Specifications to document client requirements and get sign off on Functional Specifications
• To convey clients’ requirements to developers clearly
• To manage a group of developers in timeline and resource commitment to deliverables
• To prepare project/specific module status report on a weekly and monthly basis to Project Manager
• To test sample data-sets to check that output from the program works as intended
• To conduct UAT with clients and record UAT results sign off
• To ensure requirement is implemented in Production
• To understand System implementation on main functions available
• To prepare training material and conduct client training on project/ specific modules, as necessary

Job Requirements

• Degree or Diploma in Computing, Information Systems or related discipline with an emphasis in information systems or technology
• Experience in Government Projects or MNC Projects will be an added advantage
• At least 2 years' working experience in related field and preferably with project management skills
• Self-driven individual and able to work in a matrix organization
• Creative and possess strong analytical and product management skills, including a thorough understanding of how to interpret customers' business needs and translate them into application and operational requirements.
• Attention to details, tenacity and patience and able to work under pressure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
• Focus on team KPI

Responsibilities

• Drive performance management across the business units
• Analysis weekly, monthly, quarterly and annual financials reports and performance, key performance indicators and productivity reports and provide value-added insights and explanations for variances
• Involvement in annual budget and periodic forecasting including establishing assumptions and analysis
• Perform potential project/investment appraisals and post-implementation analysis
• Close liaison with company secretary
• Participate in ad-hoc projects such as process improvements, automation of financial processes and driving automation
• Business partner and support the business in analysis of revenue and streamlining of operating/capital expenditures
• Support the automation of processes and business initiatives
• Plan and execute financial, operational and compliance internal audits
• Identify and communicate business inefficiencies, internal controls weaknesses or operational issues as well as follow-up on corrective actions
• Conduct special audits as and when required
• Prepare tax computations
• Assist with tax queries, regulatory reporting and liaison with internal/external auditors, tax advisors and other relevant local authorities

Requirements

• An Accounting Degree/ACCA qualified with at least 2 years of working experiences, preferably as an auditor
• Sound accounting technical knowledge and skills as well as extensive knowledge in Singapore Financial Reporting Standards (International) (FRS(I))
• Knowledge of group consolidation is an added advantage
• Motivated, inquisitive, positive mind-set and proactive individual with strong analytical skills
• Possess strong commercial acumen
• Ability to work independently and possess good interpersonal skills
• Ability to work well under pressure, self-driven, detail oriented, high attention to detail and meeting deadlines
• Strong excel skills

PRODUCT AREA

The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.

JOB DESCRIPTION

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

ADDITIONAL JOB DESCRIPTION

In this role, you will have the opportunity to work with regional leadership to analyze, identify, and design opportunities to drive business growth and continuous improvement. You will partner with Large Customer Sales (LCS), Central Strategy and several other Go-To-Market teams to deliver on the region's most important business priorities and enable our sales organization. You will have the opportunity to work on a breadth of topics in GTM and get exposure to several aspects of the business. You will support GTM teams to make critical strategic decisions and achieve their business objectives.

Qualifications

JOB RESPONSIBILITIES

• Contribute to projects focusing on improving processes, governance structures, and performance management systems.
• Analyze data to support decision-making, identify trends, and provide solutions to issues faced within projects.
• Contribute to the creation of reports and presentations that communicate project updates, findings, and recommendations and present to executive audiences.
• Partner with team members and stakeholders, build relationships to achieve common goals.
• Execute on project components related to product strategy development. Assist with market research, analysis, and customer segmentation to inform product decisions.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Business, Data Science, Economics, a related field, or equivalent practical experience.
• 2 years of experience in strategy consulting, corporate strategy, or a business operations and analytics environment.

PREFERRED QUALIFICATIONS

• Experience with stakeholder management.
• Knowledge of digital Ads and Google’s business.
• Ability to grow in a fast-moving and ambiguous environment.
• Excellent problem-solving and project management skills.
• Excellent communication, presentation and people management skills.

Job Description

• Performs data analysis, identifies business needs, defines requirements, documents processes and procedures, and advises on ways to be more efficient.

• Work closely with stakeholders including Business user, Project Manager, Developers, Operation team on issues and enhancements

• Provide analysis to support the development of proposed solutions and assist in preparing the proposals

• Analyse the proposed solutions to identify any enhancement opportunities to resolve any performance gaps

• Ensure proposed solutions and/or enhancements are aligned with user needs and requirements

• Keep proper documentation of detailed specifications and solution enhancements

• Assist in the implementation of new solutions by coordinating User Acceptance Testing (UAT) and integration testing in accordance with the implementation plan

• Run user training sessions and provide user guide

• Assist Project Managers in project matters

• Escalate any issues to relevant team members for resolution

Requirements:

• Minimum Bachelor’s degree
• Able to speak Mandarin to communicate with Chinese Clients
• Having experience in POS will be a plus

RESPONSIBILITIES & TASKS:

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs, and expenses actual result and outlook . Account for variance between actual result and budget with in-deep analysis of rout cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual budget and monthly outlook, monitoring monthly profit status and explaining the gaps.
• Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data book and monthly submission schedules, and ensure all monthly schedule be submitted on time and historical data are correctly retained.
• Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR development discussion, by working with IM department and external consultancy.
• Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly performance reports using the BI tools.
• Lead ad hoc analysis based on management requests and operation needs.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 3 years experience, includes management accounting related experience in regional headquarter.
• Finance and performance management knowledge, understanding companies and regional finance operation.
• Degree in Finance / Accountancy , Business, Economics or other relevant field
• Excellent analytical skills to process voluminous data, interpret trends, establish high-quality insights and business implications.
• Willing to accept challenge and overtime work during peak period.
• Able to work well both independently and collaboratively in a team
  environment.
• Strong commercial sense, with keen eye for details and hands-on approach.
• Interest in understanding operational processes to improve quality of analysis. Willing to challenge current process to make improvement.
• Superior proficiency with ERP (Oracles) and Microsoft Excel
• Strong sense of ownership
• Interpersonal communications skills
• Analytical Skills
• PC Literacy
• Personal Consistency & Self Drive
• Adaptiveness toward changes.

Interested candidates who wish to apply for the position, please click "Apply".

EA Licence No: 11C5502

EA Registration Number: R23118280

Responsibilities:

• Responsible for conducting laboratory analysis.
• Understand and keep updated with all laboratory safety, reporting techniques and analysis methods.
• Complete all laboratory reports as applicable.
• Perform all other duties and responsibilities as assigned.

Requirements:

• Diploma / Degree in Science or equivalent work experience in a laboratory environment.
• Ability to understand ASTM standards and procedures.
• Must be able to work with all chemicals, petrochemical, and petroleum products.
• Must be able to differentiate colors accurately by sight.
• Ability to work effectively under pressure, while directing numerous projects concurrently with different deadlines.
• Good interpersonal and communication skills with demonstrated ability to communicate effectively.
• High level of accuracy is required, with special attention to details.
• Able to multi-task.
• Must have positive attitude and good teamwork.
• Ability to adapt to Good Lab Practice.
• Have initiative to perform housekeeping before and after work.
• Position requires a dependable and reliable individual, whose daily presence adds to the success of the department.
• Required to work under a rotating 12 hours’ shift.
• FRESH GRADS WELCOMED

Additional Information:

• Training will be provided for suitable candidates without experience.
• Salary commensurate with experience & skills.

Please include the following in your resume (if any):

• Last drawn / current and expected salary.
• Reason(s) for leaving previous/current company.
• Education background.
• Work experience in point forms (if any).

We regret to inform you that only shortlisted candidates will be notified.

Qualified or interested candidates, please submit your updated resume in MS format with your application

• Tertiary qualification in Electrical and Electronics Engineering.
• Minimum 2 years experience working on various communication systems technologies such as fibre-optic transmissions, digital trunked radio, public address and telephony, CCTV surveillance, access management and travel information systems.
• Analysis of project requirements and propose the solutions accordingly.
• Development of system technical specifications.
• Development of system architectures and integration with 3rd parties systems.
• Technical interface with customers and other contractors.
• Realization of testing and commissioning works onsite.
• Network troubleshooting for wired and wireless systems both.
• Technical support to systems once into operation after commissioning.
• Onsite testing and commissioning.
• Team player with excellent communication with interpersonal skills.

Manager, NUHS HR CoE Manpower Planning & Analytics (1 year contract)

Overview

The successful candidate will join Manpower Planning and Analytics Team in NUHS HR COE Division. He/She will leverage on HR automated system/process to develop effective HR programmes and processes to meet the objectives of the organization.

This role includes planning for National University Health System (NUHS) intermediate to long-term manpower needs planning to support development/expansion plans.

Job Responsibilities

You will be responsible for the following:

Projects:

• Work with Strategic Workforce Planning (SWP) committee to analyse and develop manpower planning solution to support new development/expansion Infrastructure plans at Tengah/New Poly/NUH/AH/Community
• Work on manpower needs projections between 2024 and 2037 to support expansion plans, weaving into consideration and analysis of Nesting (manpower surge ~two years before a campus opens) and where to deploy nesting headcounts, including planning to cater for workspaces
• Collaborate with various stakeholders from all Institutions/Business Units, including engaging with MOH, to establish baseline staffing norms for all Job Groups in NUHS Healthcare cluster
• Ascertain and reinstate the foundational manpower needs for all job group as the budget planning guidance in addition to existing manpower budget-actual forecasting process
• Support MOH lead – Medical Workforce Transformation in establishing productivity measure matrix using WAU (Weighted Average Unit) model and evaluate/mapping of medical activities to improve/streamline processes
• Establish and mange detailed plans, scope milestones and deliverables
• Assess and manage project risks and mitigation plans, call out necessary escalation whenever needed
• Conduct business requirement analysis and identify key business challenges and solutions
• Establish performance indicators, measure and achievement of desired business outcomes, identify improvement opportunities to achieve the desired outcomes
• Track, prepare and communicate regular project progress timely to project sponsor and stakeholders
• Facilitate meetings effectively
• Build and enhance professional relationships with all stakeholders including vendors

Analysis:

• Manpower needs analysis (e.g workload analysis)
• Manpower productivity, parameters and benchmarks

Requirements

• Bachelor Degree or Above – Major in a quantitative discipline i.e. Finance, statistics, human resources, economics, or any related discipline
• Minimum 5 years’ experience in Healthcare industry with a sound understanding of various Healthcare workforce job groups is critical to excel in role
• Ability to multi-task and work under tight timelines and capable to effectively prioritize/organize work
• Strong analytical, organization and problem-solving skills
• Strong accountability to deliver high quality work
• Excellent communication, presentation, negotiation and interpersonal skill
• Possess confidence to resonate with senior management leadership – internal and external stakeholders
• Stamina and resilience of character, confident in the management of ambiguity
• Fast and innovative learner as a self-starter, strong drive and able to work independently
• Ability to work as part of a team, within a very busy environment, which has strict deadlines
• Flexible in their approach and undertake other duties and projects when required
• Systematic with strong organizational and management skills

To be part of the Professional Services Team as Senior Business Analyst in implementing our e-Financial Services solutions. To participate in requirement gathering and analyst, and preparing documentation using UML to accurately capture the user requirements and analyse results.

Be expected to work with the development team in managing or expectation and in ensuring the solutions meet the user requirement, including preparaing test cases and analysing the rest results, and assisting the team in the SIT and UAT. As a secondly role, will be expected to assist the pre-sales activities to support the Financial Solution Practice Team.

Responsibilities:

· Understand clients’ business processes.

· Responsible for managing multi-level relationships with clients.

· Provide or manage ongoing support for existing applications/ new implementations; prioritize new issues and working with the customer to determine the best use of IT resources in order to best address their business needs.

· Work together with a team of Business Analysts and other IT groups, either on-site or remotely, under the direction of your Project Manager.

· Act as the representative and be the client’s "single contact". Formally documenting prioritized solution requirements that are aligned with technical and business feasibility. Plan and execute acceptance testing;

· Provide consultation to clients and lead cross-functional linked teams to address business or systems issues.

Requirements:

· Minimum 5 years of demonstrated work experience in the IT industry

· Candidates with at least 4 years specific business experience and/or related experience in banking domain in the area of Credit Process, Collateral Management, Risk Management, Capital Markets and /or Basel II will be advantageous

· Experience in end-user support, including the prioritization and rationalization of new support issues, business requirements analysis, functional unit testing and facilitating user acceptance testing (UAT)

· Must have superior written, presentation and verbal communication skills, analytical and project management skills.

· Must possess a solid understanding of information technology and have the ability to conceptually relate technology to a business' needs.

· Competence in data modeling, rapid applications development, or process re-engineering is a plus.

· Must be able to work under a fast pace environment with tight deadlines.

· Has experience with large-scale projects, ongoing production support, software banking/financial applications.

We are currently supporting to adopt ISO20022, an industry wide transformation, to the bank remittance systems.

• Experience of BA experience of the IT-related project
• Experience in operating banking systems
• Experience of Progress management, Problem solving, Issue management, any related PM skill
• Good communication and documentation skills
• Documentation experience in the IT-related project (PowerPoint, Excel, Word skills are required)

Client facing experience

• Business level Japanese language (Read/Write/Listen/Speak)
• Working experience in a consulting

Job Duties

• Setup and maintain computer-networking system within the company.
• Diagnose, analyse and troubleshoot systems and networking issues.
• Perform regular back up of important data.
• Administer router, firewall, DNS, database, file, mail and web server.
• Gather requirements for IT equipment, perform IT purchasing, manage IT assets, liaise with vendors or technical support to provide quick solutions to end users as well as maintaining system documentation and assisting in ad-hoc duties.
• Ability to plan and deploy Microsoft suite of product (etc, OS, DB, SPS, Exchange, OCS) is essential
• Provide resolution and sound solution to business relate needs and enquiry
• Assist project team to plan, deploy and commission infrastructure system during their project phase
• Point of contact between customer/facilitate manager/system integrator for infra/system environment
• Plan, Support, Execute and Oversee PGP, System Warranty and Maintenance phase of all delivered project.

Skills & Requirements

• At least Diploma in IT-related discipline.
• 2-3 years related working experience in network and system support
• Good knowledge in areas of Linux and Window, MySQL servers, Apache or other web servers and Virtualised environments.
• Knowledge of homogenizes network environment will be advantageous.
• Candidate must possess strong diagnostic, analytic and troubleshoot skill.
• Have experiences in Inter/Intra/Extranet environment.
• Candidate with Microsoft Certified Systems Engineer (MCSE) certification will be an added advantage.
• Good team player, hardworking and highly initiative.

Job Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it! This role seats within the Pacific Ops System & Process Function to manage complex, global & regional initiatives supporting various areas within Pacific Operations. Pacific Operations include the areas of Reseller Operations, Online Store Fulfillment Operations, Retail Fulfillment Logistics, Supply/Demand Management & Execution, Logistics and Product Operations. You will be responsible for managing cross-functional and cross-organizational teams to define, build and roll-out innovative technology and business process solutions that increase efficiencies, improve customer satisfaction, and drive revenue. We are looking for a subject matter expert in fulfillment supply chain from manufacturing and distribution centre sites, with exceptional project management skills, a good grasp of process management, a drive for attention to detail, and a demonstrated track to influence and collaborate across all levels of the organization.

Key Qualifications

• SAP System and process savvy
• Good process re-engineering skills
• Strong Project Management experience with attention to detail
• Excellent operation issue resolution skill
• Excellent people and communication (written and spoken) skills
• Good collaboration attitude
• Ability to work with ambiguity
• Self-motivated, driven individual who is well-versed in working in a global, fast-paced environment
• Strong knowledge of Excel (Advanced level) preferred
• Proficiency in developing detailed optimization models is an advantage

Description

• Leverage industry trends, standard methodologies, innovative technology and process improvement ideas.
• Lead and implement cross-functional change management initiatives across all Apple’s product lines, influencing decisions through collaboration, leadership and a customer-focused approach.
• Devise and implement in partnership with cross-functional business users (e.g. Finance, Sales, etc), Freight Forwarders, 3PL Warehouse, Apple OEM’s, IS&T business and system solutions that meet the changing business conditions.
• Project manages cross-functional re-engineering implementations.
• Work towards effective change management when necessary.
• Ensure process integration across organization, both regionally and globally.
• Develop good, up-to-date knowledge of IT capabilities and able to work closely with IS&T.
• Work within the business (cross functionally and cross regions) to document and gain final approval for Business Requirements.
• Together with the Business Process Owner to enhance the Business Processes to meet requirements.
• Articulate Business Requirements to IS&T Consultants and assist in the formulation of a prototype or proof of concept solution.
• Work with the IS&T Consultants to design the final solution to meet the requirements.
• Lead the User acceptance test and implementation of the business change and supporting systems change across Apple Pacific.
• Validate the return on investment was met post implementation.

Education

Bachelors degree required, Master’s/MBA or equivalent experience preferred.

Additional Requirements

• Proven track record of leading strategic projects combined with the ability to execute at tactical project-level activities and tasks.
• In-depth knowledge and experience in project and process management. Minimum of 6-8 years relevant experience.
• Prior consulting experience in a similar hi-tech industry is desirable but not required.
• Experience as a change agent having effectively implemented change in dynamic cross functional organization.
• Large Cross Functional project implementation experience.
• Demonstrated background with working effectively in a matrixed, global organization.
• Experience working on projects for teams based outside Singapore, e.g. virtual teams.
• Past experience of working on industry standard CPFR, Demand forecasting systems and processes is a plus.
• Strong analytical and problem solving skills, attention to detail and high comfort in working with numbers.
• Ability to remain focused and work efficiently under pressure while handling multiple tasks.
• Ability to assimilate and learn complex processes in a changing and dynamic work environment on a steep learning curve.
• Ability to both think strategically and implement tactically.

The Senior Business Analyst will be required to interact with clients to understand, confirm, compare (client’s requirements with WPH solutions), prepare proper documentation and present completed materials for client’s acceptance.

Key Responsibilities:

• Responsible for the development and improvement of business processes from client
• Tracking performance against business plans
• Develop and refine reporting requirements
• Gather, Organize and Analyse information on problems or business requirements
• Work closely with various parties including solution architect, developers, IT engineers to resolve issues.
• Responsible for monthly reporting and KPIs
• Conduct User Requirement Workshops
• Conduct User Training sessions
• Mentor junior BAs
• Having at least 3 years of experience as Business Analyst in business process flow, web portal functionalities and jargon will be advantageous
• Preferably knowledgeable in Information Technology infrastructure
• Effectively managing multiple projects and tasks of varying complexities
• Able to perform well under pressure
• Proficient in MS Office suite of application software
• Having strong analytical skills
• Hands-on and hardworking with keen interest in the Web Content Management System technology
• Having basic web knowledge and SQL would be an advantage
• Excellent teamwork attributes.
• Must possess at least a Bachelor’s Degree.

Other Requirements:

• Good verbal and written communication skills
• Must have strong understanding of and experience with the software development life cycle.
• Self-motivated and able to perform with minimum supervision
• Excellent problem solver with ability to analyse complex requirements and provide solutions.
• Excellent communication skills, ability to articulate problems with solutions to respective levels of people.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

To be part of the Prefessional Services Team as Business Analyst in implementing our e-Financial Services solutions. To participate in requirement gathering and analyst, and preparing documentation using UML to accurately capture the user requirements and analyse results.

Be expected to work with the development team in managing or expectation and in ensuring the solutions meet the user requirement, including preparaing test cases and analysing the rest results, and assisting the team in the SIT and UAT. As a secondly role, will be expected to assist the pre-sales activities to support the Financial Solution Practice Team.

Requirements:

· Minimum 3 years of demonstrated work experience in the IT industry

· Candidates with specific business experience and/or related experience in banking domain in the area of Credit Process, Collateral Management, Risk Management, Capital Markets and /or Basel II will be advantageous

· Experience in end-user support, including the prioritization and rationalization of new support issues, business requirements analysis, functional unit testing and facilitating user acceptance testing (UAT)

· Must have superior written, presentation and verbal communication skills, analytical and project management skills.

· Must possess a solid understanding of information technology and have the ability to conceptually relate technology to a business' needs.

· Competence in data modeling, rapid applications development, or process re-engineering is a plus.

· Must be able to work under a fast pace environment with tight deadlines.

· Has experience with large-scale projects, ongoing production support, software banking/financial applications.