Domain: Electronics (not mandatory)

Location: North, Singapore

Resource needs to assist Director/Manager in preparing MS Excel presentations, to do interactions with different departments

* Experience in Advanced Excel tool

* Good experience in reports preparation and presentation to seniors

* Good to have PowerBI, Tableau User Level experience

* Good communication skills

* Need to report to Senior Manager/Director

Job Summary

Financial Reporting and Analysis (FP&A) is responsible for providing financial leadership to support decisions pertaining to the financial health of the company. FP&A is primarily responsible for forecasting, budgeting, reporting, analysis and business partnering. The group is designed to provide highly motivated and skilled individuals career development opportunities at a growing company.

As part of the company’s FinOps team, this role will support the team with their budgeting and forecasting of Opex and Capex. This role requires strong business partnering with the team as well as with cross functional teams such as the Accounting team.

Responsibilities

• Become the subject matter authority and key point of contact in FP&A all matters pertaining to budget and forecasts and actualization of the organization
• Coordinate quarterly labor allocation and bookings
• Prepare monthly and quarterly financial reports for key partners and executive management to help facilitate decision-making
• Actively review how we can improve speed and timeliness of FP&A activities, without compromising accuracy and ways to increase efficiency
• Develop cross-functional partnerships with leaders across the business in order to understand opportunities and risks so that finance can better serve the organization financially
• Assist with special projects that support corporate, global and local finance initiatives

Qualifications

• CPA/CFA certification preferred
• Bachelor's degree in finance or accounting preferred
• MBA preferred
• 5+ years of experience in finance or related field preferred
• Very good in MS Excel (pivot, formulas, etc.)
• Min. 2 yrs exp in Hyperion

This is a 2-3 months contract role for a paternity cover.

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WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR48891

Job Level: 1 - 2 years of relevant experience (L1)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

Key Requirements:

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Technical Skills:

- SQL, Unix, Windows, MS office

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

As a Business Consultant for Customer Relationship Management (CRM - MS Dynamics) and Retail Banking division of a large Banking Group, you will be responsible to engage with customers across the stages of the Project Lifecycle – Requirements gathering, Mapping processes, Solution architecture & Design supporting the Quality Assurance teams through the life cycle. You shall be a subject matter expert in Payments domain with relevant experience of over 5 years, having worked on large payments transformation projects. You shall largely be a voice of Testing/Assurance teams and hold responsibility for success of System Integration Testing team.

Responsibilities-

• Interacting with business owners, product teams, product vendors, other applications owners, external customer/s and internal customers to identify requirements and deliver those within stipulated timelines.

• Responsible for leading High-Level Business & Project Review Meetings for Customer Relationship Management (CRM - MS Dynamics) and Retail Banking system modernization/transformation.

• Interacting with business stakeholders for requirements gathering, analysis, documentation etc.

• Work with the delivery / implementation teams to provide domain inputs and to ensure delivery and implementation of the proposed solution.

• Interacting with the Testing team to ensure that the requirements are clear and well understood.

• Translating business requirement document to software requirement specifications and essentially support the SIT teams

• Review test strategy & test specifications, assist in functional testing and provide UAT/BAT support

Must Have:

• Relevant experience in BFSI domain with a focus on Customer Relationship Management (CRM - MS Dynamics) and Retail Banking Domain experience & associated IT impacts, affecting the Customer Relationship Management (CRM - MS Dynamics) and Retail Banking market

• Good understanding of the global CRM Landscape and Retail Banking

• Experience of Solution Architecture / Design and Implementation of Customer Relationship Management (CRM - MS Dynamics) and Retail Banking solutions

• Should be able to able to play catalyst role between business and IT

• Good communication skills with ability to lead domain discussions with BFSI customers

WHAT WE OFFER:

• A base salary with attractive commission structure to award good performers
• Permanent role with attractive employee benefits
• A Dynamic & Inclusive Team Culture

WHAT YOU’LL BE DOING

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Obtained a minimum of 'O' Level or higher.
• Possess 1 year of prior Call Centre and/or Telemarketing/Telesales experience within Financial Industry
• Good interpersonal and communication skills

Job Responsibilities:

Strategy and Business Planning:

• Develop of models used for business planning, budgeting and forecasting for regular business monitoring, with relevant sensitivity analysis and scenario planning.
• Support in the development of forecast for the Business Unit.
• Support in data extraction and study on systems and drivers of the data centre operational cost.
• Lead in managing various cost pools and exercise expense optimization.
• Drive productive business targeting and administer seamless business operations through intelligence and insights from management reports, analysis and data mining i.e. tracking of drivers etc
• Produce clear, organized, and accurate reports for within agreed stipulated timelines.

Business Management:

• Ensure policies and work procedures if any are updated and communicated internally within the Business Unit on a timely basis and ensure compliance.
• Conduct ad-hoc project feasibility studies and draft proposals, presentations, or approval papers to seek Management’s endorsement.
• Work with various operations/engineering team owners to ensure that data points are updated and correct on a weekly/monthly basis.
• Lead preparation monthly business analysis and forecast, monitor business performance, analyze and interpret financial and KPI.
• Business management, cost control and monitoring of capex and opex spends.

Skills for Success

• Degree in Computing, Statistics, Economics, Business or Finance.
• Minimum 3-5 years relevant working experience in data manipulation, dealing with large set of data and transform into insights in a relevant industry.
• Proficient in Microsoft Office, especially Power Point and Excel
• Possess some data programming skills, for data extraction like SQL skills.
• Knowledge and experience in reading P&L statements/ financial skills

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

GENERAL OVERVIEW

The candidate shall be involved in managing and coordinating Risk Management and Insurance activities for the Company, as well as the Delegation of Authority within the organization. The candidate will also be involved in liaising with external consultants for Internal Audit and Fraud Risk Assessment.

ROLES AND RESPONSIBILITIES

Risk Management

• Manage and apply the Risk Management Frameworks including reviewing and enforcing policies, procedures, tools and methodologies.
• Work with various business groups on qualitative and quantitative risk management, including risk identification, risk assessment, risk analysis and control assessment.
• Provide support to develop and monitor the execution of risk mitigation plans.
• Plan and conduct corporate risk workshops annually; and project risk workshops where necessary.
• Provide support for the monitoring and reporting of business risks, including key risk indicators.
• Facilitate the preparation and update of risk registers and relevant risk reports for senior management and risk committees.
• Perform secretariat duties to the risk committees.

Insurance

• Management of annual renewal of Company’s insurance policies and placement of insurance policies (where required by the business).
• Provide support in insurance related matters within the organization, including but not limited to, providing insurance related advices and working closely with insurance broker on ad-hoc insurance needs.

Delegation of Authority

• Review and enforce the Delegation of Authority Policy.
• Provide advice on queries related to the application of the policy.
• Provide support for the monitoring and reporting of reportable items to the senior management and risk committees.

Internal Audit and Fraud Risk Assessment

• Liaise with external consultant on the Internal Audit and Fraud Risk Assessment activities, including but not limited to, planning of meetings with internal stakeholders, provision of requested information, provision of clarifications to the audit / risk assessment.
• Provide support for the audit / risk assessment by bridging any technical knowledge or process knowledge gaps between the consultants and the internal stakeholders.
• Exercise professional judgement in the review of information (e.g. requested documents, clarifications, consultant reports).

REQUIREMENTS

• Degree in Finance, Accountancy, Risk Management, Business Administration or relevant discipline.
• Candidate shall have at least 5 years of working experience, preferably in Risk Management and/or Insurance function, or Internal / External Audit role. Additional finance-related work experience will be considered favorably.
• Candidates from energy or asset intensive industries will be considered favorably.
• Candidate with prior experience in working a multi-cultural environment is an advantage.
• Candidate shall be proficient with MS Office applications.

PERFORMANCE CRITERIA

• Successful candidate shall also possess the following personal attributes:

1. A team player with strong interpersonal and communications skills, both written and verbal, with ability to interact with people at all levels. Possess good stakeholder management skills.
2. Ability to work independently and under tight deadlines and multitask.
3. Analytical and resourceful, and is process oriented with a sharp eye for details.
4. Possess pleasant disposition and has a positive and outgoing personality.

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• MNC
• South
• Working Experience with Tableau and Excel is necessary!

Our client, a renowned developer , has an opportunity for a Winner to join the Team as a Quantative Risk Analyst.

RESPONSIBILITIES:

• Collaborate with team members to develop and implement risk management frameworks and tools to aid decision-making.
• Conduct risk analysis and research, leading and managing projects for timely execution.
• Engage with asset management, investment, treasury, and finance teams to analyze risk impacts and financial performance.
• Perform both qualitative and quantitative risk assessments for the Group’s portfolio using various models (e.g., Value at Risk, stress testing).
• Provide independent assessments for acquisitions and divestments.
• Review methodologies and set benchmark hurdle rates for investment evaluation.
• Conduct financial modeling and prepare quarterly risk reports and presentations for risk committees and the board of directors.

REQUIREMENTS:

• Bachelor's Degree in Business, Finance, Accountancy, Economics, Mathematics, Statistics, Real Estate, or related quantitative fields.
• 4-8 years in analytical or investment roles, ideally in quantitative risk management (credit/market/liquidity) within financial institutions. Experience in real estate investment, project financing, equity research, corporate finance, or property valuation is also considered.
• Strong quantitative and qualitative analytical skills, with proficiency in financial modeling (scenario analysis, stress-testing, VaR, CAPM).
• Excellent research abilities, problem-solving mindset, and attention to detail.
• Advanced Excel modeling skills.
• Good communication and interpersonal skills with the ability to multitask across different projects.
• Proficiency in programming languages such as VBA or Python.
• Professional certifications like FRM, PRM, or CFA are advantageous.

OTHER INFORMATION:

• Location: South
• Working days: Monday to Friday
• Salary: up to S$8,200 and Bonus
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No. R1875905, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact David at 65909958 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

1. Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects that are approved.
2. For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing) is aligned with the data flow strategy.
3. Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team.
4. Actively partnering with the team in the design process to ensure that the business solutions being implemented are aligned to business strategy: - achieve cost savings, design for no operations, designed for low maintenance.
5. Create testing strategy, test script, and formulate sign-off/success criteria to stakeholders and to get concurrence on.
6. Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.
7. Assist Project Manager for preparing in presentation slides.
8. Collate and manage all the details regarding the application for the assigned business vertical information could span from details of interfacing systems where data is created, how data is being sent, how application data is being stored and used, etc.
9. Support user community on business queries and guidance on better usage of the system on daily BAU activities.
10. To support major strategic cost management initiatives involving insourcing activities, innovate on existing branch and operational processes, influencing customer behavioural changes, equipment modernisation.

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Roles & Responsibilities

• Update monthly and weekly reports:
• Financial (billing of the operation, monitor deviations & improve reliability, support customer on cost controlling request)
• Operational (KPI, improvement of reporting accuracy, reporting of productivity, consistency)
• Improve these reports
• Automation
• Delegation to operations once they are easy-to-play solution
• Follow-up on customers ad-hoc requests (data inconsistency, new reports’ needs, spot analysis)
• Take part of the continuous improvement actions
• Warehouse Management System improvements
• Global program of lead-time reduction
• Global program of efficiency improvement (5S, lean management)

Requirements

• Bachelor/Master of Science in Supply Chain Management
• Strong in data crunching and analysis
• Excellent command of Excel and Access, SQL queries and database management structure
• Basic knowledge in lean management, Six Sigma, 5S
• Good communication skills

Responsibilities

• Collaborate with stakeholders to gather, document, and prioritize business requirements.
• Analyse existing processes and identify areas for improvement through technology.
• Create high level technical specifications and functional requirements documents.
• Work with development teams to provide high level design and impacted systems.
• Conduct feasibility studies and impact analyses for proposed changes.
• Facilitate meetings and workshops to gather input and feedback from stakeholders.
• Assist in testing and validation of solutions to ensure they meet business needs.
• Develop and maintain project documentation, including user stories, use cases, and process flows.
• Provide ongoing support and troubleshooting for implemented solutions.
• Stay updated with industry trends and best practices to recommend innovative solutions.

Qualifications

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Business Analyst or Technical Analyst in a similar role.
• Strong understanding of software development life cycles (SDLC) and methodologies (Agile, Waterfall).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical stakeholders.
• Experience with data analysis tools (e.g., Excel) is a plus.
• Familiarity with project management tools (e.g., JIRA, Trello) is desirable.
• Experience in telecommunications industry is a plus.

Responsibilities

• Prepare data and analyse data sets for actionable insights and generate Power BI reports to support strategic & operational decision-making process.
• Understand business operations and its relationship to the transactional data and master data generated in SAP as a result of its activities.
• Build and maintain data pipelines (ETL processes, data models and data warehousing solutions) from various enterprise resource systems such as SAP and publish data accurately and efficiently.
• Utilise data orchestration tools and Python to extract, transform and load data into SQL Server database for analytics.
• Integrate data warehouse to Power BI service and develop data model for analytics reporting.
• Develop interactive dashboards and reports that provide insights for internal stakeholders.
• Collaborate with business functions to develop meaningful business reports & models.
• Create self-serviced data that is well documented and well architecture in data model to enable users to be self-reliant in data extraction and data exploration.

Prerequisites

• Minimum 3 years' experience in a data-driven role such as data analyst, financial analyst, or operations analyst.
• Degree in Business Analytics, Data Science or a related field.
• Proficiency in Data Modeling and Visualization with BI and data analysis tools such as MS Excel, Power B, SQL, Tableau.
• Strong knowledge for querying databases, writing complex queries, and extracting, transforming, and loading (ETL) data.
• Ability to analyze complex datasets, identify trends, and generate meaningful business insights.
• Strong critical thinking skills for tackling business problems with data-driven solutions.
• Ability to work with cross-functional teams and communicate complex data insights in a clear, concise, and actionable way to non-technical stakeholders.

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the West Area.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities

• Conduct detailed data analysis and verification using MATLAB, ensuring precision and reliability in outputs.
• Assist in drafting academic papers and research documentation with high standards of accuracy and clarity.
• Demonstrate strong problem-solving skills by troubleshooting complex technical issues effectively.
• Interpret and apply mathematical equations related to advanced theoretical concepts, including those involving universal phenomena.
• Proactively engage in acquiring new knowledge, mastering unfamiliar theories, and applying new paradigms to research projects.
• Collaborate within a multidisciplinary team, contributing insights and ideas for innovative solutions.
• Ensure data confidentiality and maintain rigorous standards of privacy in handling sensitive research materials.
• Adapt to dynamic schedules and work requirements, meeting deadlines with meticulous attention to detail.

Requirements:

• Bachelor’s or Master’s degree in Mathematics or Physics from renowned institutions, with graduates from top-tier universities preferred.
• Proficiency in MATLAB, with strong statistical analysis and data interpretation capabilities.
• Prior research or academic experience is beneficial but not mandatory.
• Excellent communication skills, with the ability to articulate complex concepts clearly and effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QYXYV799

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporrting clients in terms of ICT Consultant placments.

Currently we are looking out for a Data Analyst with 3 years of experience, best working in Contact Center enviornment before or presently.

Responsibilities :

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 years of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

Responsibilities:

· Consults with customers to produce the dashboards and reports they need

· Coordinates with the Assure Claims Base Development team on base Sisense elasticubes and customer requirements

· Coordinates with Sisense vendor on defects and enhancements

· Stays current on Sisense system, its functions, and how to work with Assure Claims

· Design, develop, and optimize Sisense data models and dashboards to provide actionable insights

· Write custom JavaScript and CSS for enhanced dashboard functionality

· Manage Sisense system upgrades and troubleshoot related issues

· Develop and maintain Jaspersoft reports and administer Jaspersoft Server

Requirements:

· Bachelor's degree in business administration, computer science, IT or related field preferred

· Minimum 5+ years of experience in Sisense and Jaspersoft, including data modelling and report creation

· Hands-on experience with Sisense upgrades and Kubernetes-based environments

· Database design knowledge required; SQL is must.

· Sisense reporting tool working experience is preferred

· SAP Business Objects reports consulting experience preferred

· Power BI data analytics tool consulting experience preferred

· Experience working with communications practices, principles, and procedures for both on-site and on-line presentations

· Willingness to travel, although it will be infrequent

• Exposure to the front-office model and understanding of market standards approaches.
• Practical experience of modelling techniques, ideally, some-asset class experience
• Good understanding of risk categories which are : market risk, counterparty credit risk, prime services and xva
• Basic product and pricing model knowledge, their risk factor and their application/impact in the risk model
• Good understanding of market abuse scenarios
• Trade surveillance process and systems like MANTAS,SMART,MAST
• Good understanding of FM product – Foreign exchange, rates, credit and commodities products and debt issuance
• Needs to have Market Risk and Pricing background
• Quant experience is good to have

Key Responsibilities

The Security Operations Analyst will be part of the team that deliver the following key responsibilities:

1. Security Event MonitoringReview security logs, alerts, and system events to detect anomalies or signs of unauthorised access.
   Analyse logs from firewalls, intrusion detection/prevention systems, and other security tools to identify patterns or security behaviour.
   Prioritise and investigate security incidents based on severity and impact.
   Adjust alert thresholds to reduce false positives and improve detection accuracy.
   Monitor user activity for deviations from normal behaviour.
   
2. Malware Analysis and Email SecurityAssess and respond to malware incidents.
   Ensure that malware has been thoroughly eradicated from end-points and no lateral movement has occurred.
   Investigate suspicious emails and phishing attempts.
   
3. Threat Detection and AnalysisAnalyse logs, network traffic, and security data to detect and respond to cyber threats.
   Search for indicators of compromise or signs of advanced persistent threats.
   Collaborate with incident response teams to mitigate risks promptly.
   
4. Security Tools OperationsConfigure, monitor and maintain various security tools to ensure up-to-date protection
   Conduct regular vulnerability scans
   Manage Identify Access Management systems
   Assist in providing complete and thorough responses to external and internal audit RFIs.
   
5. Incident Response and MitigationExecute incident response procedures during security incidents.
   Coordinate with cross-functional teams to contain and remediate threats.
   Produce post-incident reviews and identify areas for improvements.
   
6. Cyber Threat IntelligenceStay informed about emerging threats and vulnerabilities.
   Leverage threat intelligence sources to enhance our security posture.
   
7. Operational ReadinessParticipate in cyber exercises and simulations to improve readiness.
   Advocate for security
   

Requirements

• Diploma or degree in Computer Science, Computer Engineering or Information Security related fields.
• At least 3 years’ of working experience in IT Security Operations and Security Operations Centre.
• Relevant certifications such as CISSP, CISM, GSOM, SSCP, CASP+, GCIH will be a significant advantage.