Responsibilities:

• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA)
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification)
• Liaise closely with vendors in implementing application patches, bug fixes and any necessary upgrades in accordance with OS/Software/Security policies.
• Work with various internal teams (Infra/Database/Security/Cyber Defence/Data Centre Ops) to detect and remediate incidents, problems and changes.
• Provide periodic updates and reports to internal and user management

Requirement:

• A recognized diploma / degree in IT or related discipline
• At least 3 years of hands-on experience in software development and maintenance support
• Possesses an excellent understanding of business requirements and IT strategies
• General Understanding of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to other systems.
• Experience in implementing multiple websites/web applications on same platforms with interdependency of data and shared features will be advantageous.
• Possess strong MS platform knowledge and skills.
• Excellent knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Full project lifecycle experience in designing and implementing large applications.
• Good problem solving and analytical skills to resolve technical problems;
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong Knowledge and understanding of IT industry environment and business needs
• Proven experience supporting Web / Mobile / Client based applications

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Key Responsibilities

• Apex Collateral-FIS product knowledge. Working knowledge for Margining Operation process, Risks and Regulatory Reportings
• Analyse user (front to back office) requirements and formulate functional and technical design documents.
• Co-ordinate with vendor on specifications, delivery testing, and implementation.
• Implementation of Project and CRs on Apex Collateral system
• Support of end to end testing for FO, BO, MO and downstream systems
• Work with internal Change Control Management for deployment of changes.
• Work with internal infrastructure and security teams on implementations.
• Prepare and track the outstanding issue list and communicate to key stakeholders.
• Deliver LCH solutions, XVA risks and Subsidiaries Centralize Operation.

Key Requirements

• More than 7 years working experience, with at least 5 years of project management /development/business analysis and projects/changes implementation experience in the financial industry, direct exposure treasury business is preferred.
• Project Management skills, functional domain, Vendor management, technical background and experience at least 2 SDLC full project life cycle.
• Manage end users in Business and Operations.
• Plan and execute SIT, UAT and Production cutover.
• Work well with technical teams.
• Excellent communication and inter-personal skills.
• Willingness to learn and keep an open mind for any new systems come along.
• Preference given to candidates with capital markets, Collateral management and vendor-based software implementation and system solutions delivery in a banking environment.

Preferred Requirements:

• Some domain knowledge of Collateral management, Treasury products, Back-office processes, Trade Reconciliation, Risk and Regulatory Reporting.
• Experiences in Migrating of applications from one platform to another.
• Experience in Algo FIS product, Apex Collateral system is an added advantages.
• Windows, Java and Unix Batch Scripting.
• Technical understanding of Java, Messaging Queue, SQL query, SWIFT MT, SFTP, Connect Direct, BMC monitoring tools and Aldon.
• Understanding of job scheduling tools such as Control-M or Autosys.
• Experiences in Excel macro development.

Key Responsibilities

• Good domain and functional knowledge on Market and Referential data in supporting Global Markets, Risk, Finance, Regulatory reporting, Wholesale and Retail banking.
• Good understanding in Market and Referential data of the financial market data feeds on Equities, Fixed Income, FX, Commodities, Money Markets.
• Extend the knowledge of market data to provide solutions and support Wholesale banking, Retail banking and Financial or Regulatory reporting.
• To be part of the team to embark Market Data Enterprise new project initiative.
• With NeoXam DataHub EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.
• Responsible in bridging gap between IT and the business using data analytics to assess processes, collate requirements and deliver data and process driven recommendations to deliver business solutions.
• Analyse user (front to back office) requirements and formulate functional and work with developer to deliver technical design documents.
• Co-ordinate with vendor on specifications, build, delivery testing, and implementation.
• Communicate and manage end-to-end testing for users with vendor to internal systems.
• Implement NeoXam’s DataHub software solutions to support upcoming projects for IBOR, BASELIV, Wealth Banking and scaling Market Data services to the next enterprise level.

Key Requirements

• Degree, IT Engineering, Business or Finance.
• You have minimum of 5 years of experience with IT projects in the banking / financial / insurance industry.
• Product knowledge in NeoXam Datahub, formerly known as Smartco/Golden Source.
• Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.
• Co-ordinate with vendor on specifications, delivery testing, and implementation.
• Communicate and manage end-to-end testing for Business/Operation Users with vendor to internal bank systems.
• Analytical, a problem solver and take initiatives.
• Working Technical knowledge and experiences with Geneos, BMC monitoring, Control-M, DevOps, Aldon, SFTP, Connect Directs, CHEF, Server Provisioning process and Infra changes.
• You have minimum of 2 years of experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).

Preferred Requirements:

• You are fluent in English and are perfectly capable of evolving in an English speaking environment.
• You are highly motivated by the banking / financial / insurance industry and have a sound knowledge of the main financial instruments.
• You are independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided.
• You have good teaching ability and a very good sense of organization and communication.
• You are curious, proactive and a real team player.

This is a 12 months contract assigned to our client

Work Location: Novena MRT

Salary Range : $2,800-$3,200

Working schedule:

Days: Monday to Friday

Time: 9.30am to 6.30pm

Job Description

1. Communications Development and Delivery

2. Analyze an organization and design its processes and systems, assessing the business model and its

integration with technology.

3. Assess current state, identify customer requirements, and define the future state and/or

business solution.

4. Research, gather and synthesize information.

5. Poly grads/Diploma holders only

6. Looking for candidates with 0-2 years experience in marketing/communication/events industry

CAT 1 Security Clearance is required.

1. Candidate must be 2nd generation Singaporean (both parents must be Singaporean)

As a Senior Assistant Manager, you are responsible for the day-to-day operations of the Care and Call Centre (CareHub), which includes the management of the team of Call Centre Officer (CCOs) and administrative staff, to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You shall conceptualise and translate developmental plans of CareHub’s functions and IT requirements/systems into actionable milestones, workflows and SOPs while working collaboratively with the team and stakeholders to make plans a reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives.

You shall be responsible to ensure service standards and KPIs are consistently monitored, reported with areas of improvements identified and actioned timely to drive the achievement of CareHub’s service standards and KPIs with risks mitigated and managed appropriately. In addition, you are responsible for the training and knowledge function of CareHub to support the Call Centre Officers to be competent in their job and able to handle cases in a professional and timely manner.

You shall drive collaborative conversations and partnerships with stakeholders and community partners to develop and implement/review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem. You will need to be passionate about service and innovation as you will be a vital driving force who will support the development of CareHub and shape the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Plan and manage the day-to-day operations of the CareHub in line wit CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Drive the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Spearhead collaborative conversations and change management internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Lead in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Support in the management of team to deliver on CareHub’s service standards, KPIs and adherence to national and organisation’s policies eg. data protection and management
6. Risk management incorporated in workflows and SOPs
7. Responsible for the knowledge and training function of CareHub which includes the set-up of a formal training structure to ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
8. Forecasting and management of budget to support the plans and operations of CareHub
9. Monitor, measure and report on CareHub’s deliverables and KPIs to stakeholders and management in a concise and timely manner
10. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
11. Drive the innovation of CareHub through keeping abreast of the current iss impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements:

· Preferably with at least 4 years of relevant Contact Centre / healthcare and operations related experience

· Possess leadership skills with experience in managing team(s) and ability to motivate staff to perform

· Experienced in project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones

· Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity

· Highly independent, self-motivated and collaborative in team setting

· Good analytical and organization skills with attention to details

· Excellent interpersonal, communication, presentation, writing and problem solving skill

· Ability to analyse complex issues, identify and communicate potential solutions to get buy-in

· Ability to interpret data and derive insights to drive outcomes

· Positive attitude with a customer experience mindset

· Lead with a Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better

· Proficiency with data visualisation / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

At Dyson, we are encouraged to think differently, challenge convention and be unafraid to make mistakes. We are creative, collaborative, practical and enthusiastic, but most of all, we’re hugely passionate about what we do. We are looking for individuals who wish to invent, design, and develop leading products for the global market. By working in our world class Research Design and Development department, these individuals have the opportunity to work alongside other leading technical specialists and highly motivated creative people to develop products which fulfil our ambition of being truly different and better than our competitors.

About the role

The System Verification team tests the integrated electronics and software of the products. The degree of sophistication and complexity varies from product to product, with different technologies and features. This variety of test needs requires creative verification solutions with automation applied where possible. The verification team sits in the Hardware Haircare group, alongside electronics design and sensor development. The verification team is based across sites in Southeast Asia; the team works collaboratively to test the Haircare product range through the different product development stages; this can include early technology investigations through to production and manufacturing test development and support. We are looking to expand the group to support the growing number of products and new technologies.

• Analysing system requirements to specify and implement system verification tests.
• Feedback to the product and system design/development teams.
• Support / lead root cause investigations & implement corrective actions.
• Develop new test methodologies.
• Specify and develop test fixtures.
• Execute system tests manually and using the developed automated tests.
• Analyse test results.
• Guide, develop & supervise junior engineer/s in verification activities according to Electronics standard process.
• Follow test process and continuously identify opportunities to reduce effort, improving the process efficiency.

About you

• Degree or equivalent experience in electronic engineering, software, or comparable engineering discipline.
• 3+ years of direct experience in system verification test development.
• Capable of specifying, developing, and implementing system verification tests.
• Exhibit the ability to analyse. Including analysis of test results, processes, and systems.
• Experienced in developing with NI LabVIEW, preferably having LabVIEW qualifications.
• Working knowledge of NI TestStand and Python would be an advantage.
• Experience of using NI or other remotely controlled instrumentation.
• Ability to understand schematics and PCB diagrams.
• Understanding of electronics systems and hardware design.
• Knowledge or experience of working with sensors/actuators would be a benefit.
• Ability to work within a multidisciplinary, Agile team, using Scrum or Kanban methodologies.
• Be able to communicate complex ideas to a range of experts in different fields.
• Fluent in spoken and written English.
• Work independently.
• Familiar with Medical standards & requirements are preferred.

• Opportunity working with global businesses for project exposure
• Great opportunity working with the team from SEA Region.

About Our Client

Our client involved in a wide spectrum of businesses, which includes jewellery retail, property development, financial services , and hospitality management across SEA regions.

Job Description

• Collaborate with stakeholders to gather and document requirements for new system or enhancements to existing systems.
• Design, develop, and execute test plans to ensure the quality and functionality of new and updated system
• Conduct user training and prepare system documentation and user guides.
• Participate in post-implementation reviews to evaluate the effectiveness and success of implemented systems.

The Successful Applicant

• Possess relevant system development / maintenance experience using MSSQL and Postgres table structure design as well as understanding SQL and PGSQL scripts
• Have hands on programming experience in .NET, C#, PHP as well as low-code programming will be an added value (e.g. Outsystem), Visual Basic 6 will be advantageous.
• Knowledge in Microservice concept, API Management tool(s), Source Code Repository Tool.

What's on Offer

As a growing company with a tightly-knit team, they respect and listen to all the employees. You will get the chance to make an impact by having your voice heard by everyone. You will get the chance to enjoy a high level of autonomy at work.

Regional Payroll Analyst

• 12 months contract
• Hybrid work arrangement
• Work location: Singpost

Our Client

• Leading global digital payments tech company

The Opportunity

• Analysis and validation of payroll processing results using technology through reports and macros for all country scope
• Complete post payroll audits and reporting, prepare metrics and track errors using technology and reporting tools
• Review of current payroll processes to identify areas of process improvements, standardization and mitigating risks.
• Establish payroll processes that is aligned to company’s policies, procedures, and guideline.
• Documentation of payroll processes and procedures as well as creating process maps and payroll training manuals
• Oversees payroll projects or change request, monitors status and reports the same to leaders/stakeholders.
• Interprets pay policies, (e.g., holiday worked, overtime, calculation basis for deductions, government regulations, withholding exemptions, etc.) and ensures appropriate amounts/deductions are calculated and applied to the various accounts correctly
• Maintenance of payroll systems and tools ensuring that it correctly computes and record time, process earnings, employee benefits, special deductions, mandated benefits, taxes, garnishments, and other items that affect net pay and/or company liability
• Review manual checks and pay related adjustments processed in the payroll system
• Verifies compliance with government payroll requirements; stays current with changes in the law
• Oversee payroll system testing for version upgrades and legislative updates
• Oversees internal or external audits, and other related documentation (compliance) required by government agencies
• Root cause analysis including constructive and preventative actions (CAPA)
• Ensure all payroll related data are handled in accordance with the company’s guideline for confidential data handing process.

Your Background

• Diploma or bachelor’s degree in Accounting, Human Resources or relevant field or equivalent experience of 5 or more years of APAC payroll
• Experience as a Payroll Analyst or Consultant for a large multi-country employer plus 3 or more years of experience in project management as part of the project team
• With relevant certification or experience in multi-country payrolls, project management is a plus
• Has above average and updated knowledge in APAC payroll statutory and regulations as well as adept in Philippines timekeeping.
• Has exposures to different payroll and timekeeping system like ADP Globalview, Streamline and eTime.
• Exposure on knowledge transfer activity such as transition planning, documentation of process, desktop procedure, payroll checklist, etc.
• Ability to prioritize, organize and coordinate multiple projects to timely completion, and manage many detailed tasks.
• Must be comfortable working in a fast paced, hands-on, growth-oriented work environment with tight timeline.
• Meticulous with strong analytical, organization and planning skills, extreme attention to detail and a self-directed individual
• Ability to work independently, with positive attitude, flexible, and a willingness to learn new things
• Able to maintain good working relationship with payroll vendor and stakeholders
• Advanced Excel level, proficient with all other Office applications
• Good in verbal and written communication skills with customer service and excellent interpersonal skills
• Knowledge of APAC/CEMEA payroll legislation, experience with internal and external audits, statutory and government agencies regulations are important.

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information. Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

Partner with the best

This role encompasses a wide range of responsibilities aimed at maintaining financial integrity, optimizing revenue, and supporting efficient operational workflows.

As a Service Analyst, you will be responsible for:

• Providing reports and analysis on sales margin and changes in project schedule and conducting review updates on revenue
• Addressing customer invoice issues and disputes, ensuring timely resolution and payment
• Collaborating on local administrative tasks, such as past-due invoice follow-up, customer training, shipping, customs clearance, and document collection.
• Creating necessary workflows to streamline operations
• Handling other ad-hoc assignments as required

Fuel your passion

To be successful in this role you will:

• Have a Bachelor's from an accredited academic institution
• Have knowledge in SAP and Microsoft Office
• Have accounting and project management background

• Member of Group Financial Controlling team
• Responsible in supporting data accuracy in all our Financial Management systems and reporting tools in particular NetSuite, NSPB (Budgeting & Planning tool) & Power BI.
• Optimisation of ERP system Netsuite and identifying key changes that need to be addressed to support overall Management reporting in Power BI
• Supporting effective internal controls in relation to financial reporting are in place, identify continuous improvement opportunities and supporting relevant change processes.
• Supporting global procedures and standardization
• Supporting implementation of Automated Processes
• Supporting implementation of Finance and Project Costing/Project Management process flows
• Supporting calculation of Cost & Billing rates
• Supporting transformation process
• Supporting Month/Year End process and associated queries

Requirements:

• Degree or Master’s in Accountancy
• At least 10 years of relevant working experience in businesses with multi-national operations.
• Proven strong analytical skills
• Experience in consulting services type business
• Experienced in Project Costing ERP solution & supporting Financial Management systems
• Independent and comfortable working in ambiguity, results-oriented, and execution-focused
• Communicates concise, accurate and makes fact-based recommendations
• Hands on attitude and likes a vibrant and fast paced consulting culture. Excellent in both written and spoken English

Responsibilities:

• Responsible for contributing to engage the local ecosystem in the deployment of a Green Operations project.
• Training & Understanding of the baseline Green Operations solution being deployed in EU
• Work closely with the Business Development & Key Account teams during technical and strategic discussions with key stakeholders (Regional Airlines and ANSPs) to understand requirements & build clear problem statements.
• Coordinate with the Green Operations team in Toulouse to define this project & synchronize with the existing portfolio of Green Operations solutions.
• Develop a regional instance of the solution with both backend & frontend features specific to the requirements identified above.
• Perform data analysis, run simulations and the climate impact assessment (using and adapting existing dedicated tools) to derive key conclusions and measurable KPIs
• Documentation of the Project & Communication with external & internal stakeholders

Requirements:

• Min. 3 Years of relevant working experience
• Bachelors degree in either Electronics / Software or Aerospace Engineering
• Good knowledge / Background of Flight Operations
• Demonstrate the sensitivity to understand and define key customer requirements
• Experienced using Python language
• Possesses proven skills in data engineering and data visualization and using simulation tools
• Sense of responsibility and ability to do pro-active work
• Ability to support technical and operation discussions with external stakeholders

Other information:

• Working Location: One North
• Working Hours: Monday - Friday, 9am - 6pm

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst with extensive experience in managing E-commerce platforms, including Shopify Plus or other substantial platforms to join our team in Singapore. Here's a glimpse of your responsibilities:

1. Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.
2. Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:
   • Crafting proposals and quotations, and skillfully negotiating with clients
   • Managing project implementation plans and budgets.
   • Defining project deliverables at each milestone.
   • Vigilantly monitoring progress and taking proactive measures when needed.
3. Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.
4. User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.
5. Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.
6. Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.
7. Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.
8. Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: Minimum 3 years’ experience in the IT industry is preferred. Demonstrating a profound understanding of Shopify Plus features, customization options, and best practices is a plus. Familiarity with Shopify Plus is an added benefit.
• Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
• Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well in a team.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Our Mission is “Partnering You in Organisation Growth through Culture Transformation”.

Through our work with each organisation, we strive to effect transformation, even when the change starts with something small. This is the “Butterfly Effect” - the idea that small, seemingly trivial events may ultimately result in something with much larger consequences.

If you are aligned to our purpose of facilitating change and transformation in organisations for growth, join our team and come build your future with us!

We are proud to be awarded the Tripartite Alliance Award 2021 for Fair and Progressive Employment Practices and Work-life Excellence.

What You Will Do

As an Analyst, you will support and assist Consultants and Senior Consultants in the following areas:

Qualitative Research

• Design and conduct qualitative research such as in-depth interviews, focus groups, and observational techniques.
• Analyse qualitative data to derive meaningful insights for action.

Quantitative Research

• Design and conduct quantitative research, including defining study parameters, sampling methodologies, and data collection strategies.
• Oversee data processing and analysis to draw actionable conclusions from quantitative data.

Organisational Diagnostics

• Conduct organisational diagnostics and productivity diagnostics to assess the current state of the organisation.
• Develop organisational development roadmaps based on diagnostic findings to address identified gaps and enhance organisational effectiveness.

Human Resource Strategy, Policies, and Processes

• Develop Human Resource strategies aligned with organisational goals.

Customer Experience Strategy

• Develop Customer Experience strategies and facilitate the development and implementation of client’s service excellence plan to enhance the customer experience.

What It Takes To Be In This Role

• Fresh gradudate or 1 - 2 years’ experience in market research or human resource consulting or organisational excellence will be an added advantage
• Resilience and tenacity
• Self-starter, self-motivated with a lifelong learning and growth mindset
• Team-player with good people management skills including clear communications and ability to establish rapport and trust
• Intrapreneurial – strong sense of ownership and responsibility, willing and eager to try new things, courageously questions the status quo when appropriate
• Excellent listening, verbal and written communication skills
• Numerate with strong analytical skills
• Knowledge of SPSS or intermediate MS Excel will be at an advantage

Job Responsibilities:

• Conduct Corporate / Financial Institutions (FI) KYC maker review in accordance with the Group procedures and policies
• Conduct investigation on the client and their connected parties, via open source, Bankers Almanac, FI’s AML policies, MUFG and Wolfsberg Questionnaires, MUFG internal documentation, and 3rd party resources
• Work towards due date of KYC review assignments
• Liaise with Compliance, Front Office and Product Office in a timely manner to resolve issues identified
• Communicate with internal key stakeholders to identify shortfalls in cases and work towards completion of cases with greatest efficiency
• Maintain good working knowledge of industry trends, products, relevant laws and regulations

Job Requirements

• Degree Qualified
• Experience in Microsoft Office applications
• Internship experience
• Minimum 1 year of experience in KYC/AML will be advantageous
• Experience in end-to-end KYC process and KYC requirements
• Experience in FATF recommendations and MAS 626 requirements
• Ability to conduct accurate screening, and to assess screening results in a meticulous manner in consideration of AML risk and apply logical thinking to finalize AML risk review
• Strong interpersonal skills with ability to effectively interact with cross functional teams
• Ability to learn and demonstrate ongoing self-development
• Team player
• Positive and proactive attitude in dealing with difficult tasks. Ability to multi-task and execute task with a sense of urgency and with ultimate goal of delivering tasks on time.
• CAMS and ICA certifications are a plus
• Strong proficiency in MS Office (Excel, Word, PowerPoint).

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10063248

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

JOB SCOPE:

• Conduct testing and commissioning of the communications and control systems (CCTV system) for the project assigned
• Perform documentation, test plans and procedures
• Perform troubleshooting for Communication System
• Monitor and control project activities and schedule
• Coordinate with internal engineering department and client

REQUIREMENTS:

• NITEC / DIPLOMA in Electronics Engineering or any relevant engineering field
• With or without relevant experience welcome
• Basic Computer and Network knowledge

Please click "Apply Now" or send your resume to [email protected]/WhatsApp 80353296 if you are interested.

Job Requirements:

- At least 6 years of working experience in:
i) Relational Databases:
- Teradata or DB2
ii) Operating Environment:
- IBM Mainframe
- Z/OS (OS/390)

- At least 4 years of working experience in user requirement gathering, system analysis, design, and testing.

- Able to develop and maintain complex programs using one of the following programming languages:
i. Easytrieve Plus
ii. COBOL

- Able to develop and maintain codes in at least one of the following programming languages
i. Gupta Team Developer/Unify
ii. Visual Basic
iii. C++
iv. Java
v. C# or .NET

- Good communication and writing skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

We are seeking a highly skilled and experienced System Delivery and Solution Lead (IFM) to oversee the delivery and management of our Integrated Facility Management system, in a fast-paced environment and possess a strong sense of urgency. The ideal candidate will have a strong background in project management, technical configurations, information technology, and customer relationship management. The role will be responsible for ensuring that our system is delivered on time, within budget, and to the satisfaction of our clients.

Responsibilities:

• Delivery of integrated facility management system within scope, time, budget, performance, quality, and other objectives.
• Provide technical implementation and expert consultation on process optimization or integration with other systems.
• Collaborate with architects, developers, and engineers to ensure alignment between client requirements and technical solutions.
• Collaborate with data teams to prepare and load datasets. Monitor and ensure quality of collected data through data validation and cleaning processes.
• Execute system configuration activities, ensuring that the system is set up and customized according to client specifications throughout the delivery process.
• Maintain accurate and up-to-date project, and system technical documents.
• Conduct comprehensive testing and validation to verify system functionality, performance, and reliability.
• Provide regular project status updates to both internal and external stakeholders.
• Provide advanced technical support to clients during and after system implementation. Troubleshoot and resolve technical issues, coordinating with Level 1 operations support and development teams as necessary.

Job Requirements:

• Singaporeans only.
• Minimum 5 years’ experience in a similar role.
• Experience in IBM TRIRIGA, Tableau, Facility Management, and data analytics is highly preferred.
• Excellent written, communication, interpersonal and presentation skills to effectively collaborate with stakeholders at all levels of the organization.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Strong passion for technology and a keen interest in staying updated with the latest technology trends and best practices in the facility management industry.

Job Details:

• Work location: Harbourfront
• Work hours: Mon-Fri, 9am to 6pm

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects
• Write and implement networking protocols company-wide and department policies and procedures
• Research and analyze new network technologies and present suggestions for upgrades to improve existing communications network
• Configure and install software, servers, routers and other network devices
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Mentor team members on technical issues
• Create, oversee and test security measures (e.g. access authentication and disaster recovery)
• Communicate with users when needed
• Maintain complete technical documentation

We are looking for an information technology (IT) support manager who is responsible for the management and control of our organisation’s and our clients’ IT assets.

It includes managing all IT related projects from Networking, security, solutioning and implementation. The Person must be self motivated and has a good communication skill.

What you’ll do:

The Finance Analyst is an important role in Finance and Sales Operation function. The incumbent will support weekly and monthly sales and order forecast, sales and order performance tracking, compute Sales incentive achievement, supporting monthly closing, forecast and profit plan analysis. The incumbent will also support to FP&A related project implementation .
This position reports directly to the East Asia FP&A Manager. "
"A. Responsible to run sales cadence, analysis of sale & orders changes on weekly basis and report gap/opp to APAC division.
B. Co-operating with Order Fulfilment, Supply Chain Management to ensure the accuracy of Fcst orders, backlog and sales data.
C. Support sales review and manage activities/actions tracker and related FP&A reports (e.g. Product line reports, Customers reports, IU purchase and TP Impact reports)
D. Support on automation projects deployment testing related to Financial planning & analysis area.
E. Compute Sales Incentive Plan achievement on Qtrly , Half yearly, Yearly for various sales/business team
F. Assist business team/country manager in preparing Business review/Operation review
G. Assist on adoc analysis reports or Forecast or Profit plan related matter.
H.Support on automation projects deployment testing related to Financial planning & analysis area.
I. To be committed & responsible for Quality Management System:
a. Implement the process approach and risk-based thinking
b. Provide the necessary support to fully implement and sustain the QMS
c. Communicating to the organization the importance of conforming to QMS requirements
d. Ensuring the QMS meets its goals
e. Engage, direct, and support individuals contributing to the QMS
f. Create a culture of continuous improvement
Qualifications:

Diploma in Business Studies (Accounting background is a must)
Minimum of 3-5 years accounting experience

Skills:

"A. Ability to work in a fast-paced environment to suit the adhoc analysis requirement
B. Ability to effectively monitor and track performance. (knowledge of using Power BI for financial reporting is preferred)
C. Demonstrated strong data management skill and expertise in Excel "
"A. Practive team player who learns fast
B. Interpersonal savvy & mature mindset
C. Critical thinker and passionate about Analytical skills"

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Senior System Analyst

Job Requisition Number: JR27595

Job Level: 6 - 9 years of relevant experience (L3)

Location: Singapore

Job Objectives

Banking clients Group Technology and Operations (GTO) Global Markets IT division in Singapore is looking for an experienced business analyst to join its derivatives development team to support the applications used by the bank’s treasury division, as well as initiatives in Data Centre/Application Migration

Key Responsibilities

l Apex Collateral-FIS product knowledge. Working knowledge for Margining Operation process, Risks and Regulatory Reporting

l Analyse user (front to back office) requirements and formulate functional and technical design documents.

l Co-ordinate with vendor on specifications, delivery testing, and implementation.

l Implementation of Project and CRs on Apex Collateral system

l Support of end to end testing for FO, BO, MO and downstream systems

l Work with internal Change Control Management for deployment of changes.

l Work with internal infrastructure and security teams on implementations.

l Prepare and track the outstanding issue list and communicate to key stakeholders.

l Deliver LCH solutions, XVA risks and Subsidiaries Centralize Operation

Key Requirements:

l More than 7 years working experience, with at least 5 years of project management /development/business analysis and projects/changes implementation experience in the financial industry, direct exposure treasury business is preferred.

l Project Management skills, functional domain, Vendor management, technical background and experience at least 2 SDLC full project life cycle.

l Manage end users in Business and Operations

l Plan and execute SIT, UAT and Production cut-over.

l Work well with technical teams

l Excellent communication and inter-personal skills.

l Willingness to learn and keep an open mind for any new systems come along

l Preference given to candidates with capital markets, Collateral management and vendor-based software implementation and system solutions delivery in a banking environment.

Preferred Requirements:

l Some domain knowledge of Collateral management, Treasury products, Back-office processes, Trade Reconciliation, Risk and Regulatory Reporting.

l Experiences in Migrating of applications from one platform to another.

l Experience in Algo FIS product, Apex Collateral system is an added advantages

l Windows, Java and Unix Batch Scripting

l Technical understanding of Java, Messaging Queue, SQL query, SWIFT MT, SFTP, Connect Direct, BMC monitoring tools and Aldon.

l Understanding of job scheduling tools such as Control-M or Autosys

l Experiences in Excel macro development

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

At a glance

Are you an entrepreneurial thinker, creative problem solver and like to drive things forward? Your talent as a networker makes it easy for you to work with many different types of people? At Infineon we have the size, the competence and the faith in innovation to shape the power semiconductor industry. Seize the chance to come on board and become part of our success story!

Job description

In your new role you will:

• Work as a technical expert in the fields of primarily on Natural Language Processing (NLP) / Large Language Models (LLMS), Artificial Intelligence/ Machine Learning (AI/ML) and present research findings to stakeholders internally and externally.
• Prove concepts, prototypes and implementations, mainly pertaining to the solutions and services in Business Analytics focusing on NLP
• Creating & developing NLP applications handling large corpus of data
• Working with data scientists and domain experts to design the AI workflow and deployment.
• Transform the prototypes into production with best practices (e.g.model development, model deployment, model management & monitoring).
• Maintaining, monitoring, optimizing the full life cycle of machine learning models in production (e.g. model results, performance, benchmarking).
• End to End operation support for AI solutions (Data Engineering &Modelling & Visualization)
• Establish, implement and maintain best practices and principles of machine learning engineering.

Your Profile

You are best equipped for this task if you have:

• Masters or Bachelors Degree in Computer Science/Mathematics/Statistics or equivalent.
• Relevant work experience for at least 3 years in NLP/AIML
• Strong understanding, conceptualizing & hands-on Work Experience in the field of LLM/Generative AI, Chatbots & NLP based applications
• Hands-on working experience in Classical Machine Learning, ComputerVision
• Extensive experience in Software Engineering & Development cycles(CI/CD) with proficiency in scripting languages & frameworks e.g.Python, TensorFlow, PyTorch, Sklearn.
• Familiar with microservice and/or big data technologies, e.g.OpenShift, Cloudera (CDH) & Experience in SQL and NoSQL Databases
• Working experience in cloud technologies such as Microsoft Azure platform
• Understanding of web development technologies like HTML, CSS, and javascript frameworks
• Knowledge in Self Service Analytics Platform i.e. Dataiku preferred
• Intuitive & Curious data wizard mindset with high ‘figure-it-out' quotient
• Highly motivated, structured and methodical with high degree of self-initiative
• Team player with good cross-cultural skills to work in international team
• Customer and Result orientated

Benefits

What we offer you in Singapore

Singapore is our regional headquarter for Asia-Pacific and consists of production, research & development, sales & marketing, supply chain and many central functions.

Find out more about our location Singapore

Why Us

Driving decarbonization and digitalization. Together.

Infineon designs, develops, manufactures, and markets a broad range of semiconductors and semiconductor-based solutions, focusing on key markets in the automotive, industrial, and consumer sectors. Its products range from standard components to special components for digital, analog, and mixed-signal applications to customer-specific solutions together with the appropriate software.

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.

Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.

Click here for more information about Diversity & Inclusion at Infineon.

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects
• Write and implement networking protocols company-wide and department policies and procedures
• Research and analyze new network technologies and present suggestions for upgrades to improve existing communications network
• Configure and install software, servers, routers and other network devices
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Mentor team members on technical issues
• Create, oversee and test security measures (e.g. access authentication and disaster recovery)
• Communicate with users when needed
• Maintain complete technical documentation